IBM Cloud for VMware Solutions IBM

Transcription

1 IBM Cloud for VMware Solutions IBM

2 ii IBM Cloud for VMware Solutions

3 Contents 1 Getting started with IBM Cloud for VMware Solutions IBM Cloud for VMware Solutions FAQ IBM Cloud for VMware Solutions release notes... 4 Notifications on the IBM Cloud for VMware Solutions console Managing user settings Notices Programming interface information Trademarks Terms and conditions for product documentation 8 IBM Online Priacy Statement Managing VMware Cloud Foundation instances Planning VMware Cloud Foundation instances.. 13 Ordering VMware Cloud Foundation instances.. 14 Viewing VMware Cloud Foundation instances Expanding and retracting capacity for VMware Cloud Foundation instances Applying updates and patches Backup and restore operations for VMware Cloud Foundation instances Backing up management components for VMware Cloud Foundation instances Restoring management components for VMware Cloud Foundation instances Deleting VMware Cloud Foundation instances Managing VMware Center Serer instances Planning VMware Center Serer instances Ordering VMware Center Serer instances Viewing VMware Center Serer instances Expanding and retracting capacity for VMware Center Serer instances Backup and restore operations for VMware Center Serer instances Backing up management components for VMware Center Serer instances Restoring management components for VMware Center Serer instances Deleting VMware Center Serer instances Troubleshooting IBM Cloud for VMware Solutions iii

4 i IBM Cloud for VMware Solutions

5 1 Getting started with IBM Cloud for VMware Solutions IBM Cloud for VMware Solutions enables you to quickly and seamlessly integrate or migrate your on-premises VMware workloads to the IBM Cloud by using the scalable, secure, and high-performance IBM SoftLayer infrastructure and the industry-leading VMware hybrid irtualization technology. IBM Cloud for VMware Solutions allows you to easily deploy your VMware irtual enironments and manage the infrastructure resources on IBM Cloud. At the same time, you can still use your familiar natie VMware product console to manage the VMware workloads. The solutions proide the following major benefits: Global reach Allows you to expand your hybrid cloud footprint to up to 30 enterprise-class SoftLayer data centers around the world. Seamless integration Enables seamless integration across the hybrid cloud with the SoftLayer infrastructure. Rapid proisioning Automates the deployment and configuration of the VMware enironment, which allows you to quickly deploy an enterprise-class VMware enironment with on-demand SoftLayer bare metal and irtual serers. Simplification Enables you to consume a VMware cloud platform without the need to identify, procure, deploy, and manage the underlying physical compute, storage, network infrastructure, and software licenses. Expansion and retraction flexibility Allows you to easily expand and retract your VMware workload according to your business needs. Single management console Proides a single console to deploy, access, and manage the VMware enironments on IBM Cloud. Deployment offerings IBM Cloud for VMware Solutions proides standardized and customizable deployment choices of VMware irtual enironments. The following deployment types are offered: VMware Cloud Foundation The Cloud Foundation deployment proides a unified VMware irtual enironment by using standardized IBM Cloud compute, storage, and network resources that are dedicated to each user deployment. VMware Center Serer The Center Serer deployment allows you to deploy a VMware irtual enironment with customized compute, storage, and network resources that best fit your business needs. SoftLayer account To use these offerings, you must hae a SoftLayer account. The cost of the physical and irtual infrastructure and the resulting licenses are charged to your SoftLayer account. 1

6 You can associate only one SoftLayer account to an IBM Cloud for VMware Solutions account. IBM Cloud for VMware Solutions console and IBMid account The IBM Cloud for VMware Solutions console is the interface where you order and manage your instances. The console is a stand-alone user interface that is separate from the SoftLayer Customer Portal. To access the IBM Cloud for VMware Solutions console, you must hae an IBMid account. Each deployment is managed as an instance in the console. Related concepts: 4, Troubleshooting IBM Cloud for VMware Solutions, on page 35 Use troubleshooting information to isolate and resole issues. IBM Cloud for VMware Solutions FAQ Reiew answers to questions that you might hae about IBM Cloud for VMware Solutions. What user accounts do I need for IBM Cloud for VMware Solutions? SoftLayer account. This account is required to proision the platform. IBMid account. This account is required to access the IBM Cloud for VMware Solutions console. This console is a stand-alone user interface that is separate from the SoftLayer Customer Portal. How do I associate my SoftLayer credentials to the IBM Cloud for VMware Solutions console? When you order your instance for the first time, follow the instructions on the SoftLayer credentials page to locate and copy the SoftLayer user name and API key from the SoftLayer Customer Portal. The SoftLayer credentials are stored in the IBM Cloud for VMware Solutions console after the first order. Future orders automatically inherit these credentials. How are my VMware irtual platform consumptions billed? All costs for the physical and irtual infrastructure and the resulting licenses that are caused by the instance are charged to the SoftLayer account. When you order an instance, you must hae a SoftLayer account and proide the SoftLayer API key that is associated with the account. What is the difference between a VMware Cloud Foundation instance and VMware Center Serer instance? Both instance types proide deployment choices for VMware irtual enironments. Howeer, the difference is standardized ersus customized. When you order a VMware Cloud Foundation instance, you deploy a unified software-defined data center (SDDC) platform with four ESXi serers that can host approximately 170 VMs. For more information about what is deployed on a Cloud Foundation platform, see 2, Managing VMware Cloud Foundation instances, on page 11. When you order a VMware Center Serer instance, you deploy a VMware irtual enironment with customized compute, storage, and network resources. For more information about what is deployed on a Center Serer platform, see 3, Managing VMware Center Serer instances, on page 23. What's included in a VMware Cloud Foundation instance? For more information, reiew the Cloud Foundation components section in 2, Managing VMware Cloud Foundation instances, on page IBM Cloud for VMware Solutions

7 What's included in a VMware Center Serer instance? For more information, reiew the Center Serer components section in 3, Managing VMware Center Serer instances, on page 23. How do I choose data centers for my instances? The physical infrastructure aries among data centers. The unified Cloud Foundation deployment has strict requirements on the physical infrastructure. You can deploy instances only in data centers that meet the requirements. For more information, see Aailable data centers for Cloud Foundation instances. The Center Serer deployment proides flexibility in selecting the computer, storage, and network resources. The hardware option depends on location, and the network option depends on both location and hardware. For more information, see Data centers and hardware aailability for Center Serer instances. The aailable data centers are listed when you order your instances. You can select the data center that you want from that list. How long does it take for my instance to be deployed? The deployment of the instance can take about 12 hours. You can check the status of the deployment by iewing the deployment history in the instance details on the IBM Cloud for VMware Solutions console. How many ESXi serers can I can add to my instances? For Cloud Foundation instances, the standard configuration has 4 ESXi serers. You can add a maximum of 28 serers (to a total of 32 serers). For Center Serer instances, you can configure the number of ESXi serers in the range How can I iew a list of all notifications? To iew the complete notification history, click Notifications at the right side of the banner. Only notifications with a seerity leel of Error and Critical are displayed on the list. How many backups can I hae? An instance, either Cloud Foundation instance or Center Serer instance, can hae a maximum of 14 backups. How long does a backup take? A backup operation can take 2-3 hours, depending on arious factors, including how heaily the enironment is being used and what the network speed is. Related concepts: 2, Managing VMware Cloud Foundation instances, on page 11 When you order a VMware Cloud Foundation instance, the adanced automation deploys the entire VMware enironment in a matter of hours. The base deployment consists of four IBM Cloud bare metal serers with the VMware Cloud Foundation stack preinstalled and configured to proide a unified software-defined data center (SDDC) platform. Cloud Foundation natiely integrates VMware Sphere, VMware NSX, VMware Virtual SAN and is architected based on VMware Validated Designs. 3, Managing VMware Center Serer instances, on page 23 VMware Center Serer on IBM Cloud proides the fundamental building blocks that include VMware Sphere and Center Serer needed to flexibly design a VMware solution that best fits your workloads. Using adanced automation, the single-node base offering is rapidly deployed and the entire VMware 1 Getting started 3

8 enironment is aailable to you in a matter of hours. IBM Cloud for VMware Solutions release notes Reiew last-minute updates and known limitations. VLAN spanning is required for VMware Center Serer instances Problem VMware Center Serer instances require that VLAN spanning is enabled. If VLAN spanning is not enabled in your SoftLayer account, different components of the VMware irtualization enironment might not be able to communicate with each other. VLAN spanning is not required for VMware Cloud Foundation instances. Resolution Before you order a Center Serer instance, enable VLAN spanning in your SoftLayer account. For more information, see Enable or Disable VLAN Spanning. Related concepts: 2, Managing VMware Cloud Foundation instances, on page 11 When you order a VMware Cloud Foundation instance, the adanced automation deploys the entire VMware enironment in a matter of hours. The base deployment consists of four IBM Cloud bare metal serers with the VMware Cloud Foundation stack preinstalled and configured to proide a unified software-defined data center (SDDC) platform. Cloud Foundation natiely integrates VMware Sphere, VMware NSX, VMware Virtual SAN and is architected based on VMware Validated Designs. 3, Managing VMware Center Serer instances, on page 23 VMware Center Serer on IBM Cloud proides the fundamental building blocks that include VMware Sphere and Center Serer needed to flexibly design a VMware solution that best fits your workloads. Using adanced automation, the single-node base offering is rapidly deployed and the entire VMware enironment is aailable to you in a matter of hours. Notifications on the IBM Cloud for VMware Solutions console You can check notifications for the status of system or user operations. You can also use the information to diagnose and troubleshoot your problems. Viewing notifications To iew all notifications, click Notifications at the right side of the banner. The notification history shows the following information: Table 1. Information in the notification history Property Instance Description The instance that sends the notification. 4 IBM Cloud for VMware Solutions

9 Table 1. Information in the notification history (continued) Property Seerity Description The seerity of the eent that is reported by the notification: Critical An exception occurs during the start of the main serice, for example, when the cloud drier is down. A critical error disrupts the serice. Error An exception occurs during the work flow of a category eent. An error notification disrupts the serice. The following category eents can report errors: Add ESXi serers Remoe ESXi serers Update the management VMs Back up the management VMs Restore the management VMs Description Source Date An abstract of the notification. The source component that sends the notification: Cloud drier Cloud builder Cloud Foundation management VMware Center The date that the notification is sent. Filtering notifications By default, all notifications are shown. You can filter the notifications by status, seerity, and source. To filter the notifications, ensure that only the check boxes for the items that you want are selected. Related concepts: 4, Troubleshooting IBM Cloud for VMware Solutions, on page 35 Use troubleshooting information to isolate and resole issues. Managing user settings IBM Cloud for VMware Solutions communicates with the SoftLayer infrastructure through API calls. To access the SoftLayer API securely, you must associate the credentials of your SoftLayer user account to your IBM Cloud for VMware Solutions user account. Before you begin You can associate only one SoftLayer user account to your IBM Cloud for VMware Solutions user account. The SoftLayer user account must hae the following permissions: View Tickets Add Tickets Edit Tickets View Hardware Details View Virtual Serer Details Add IP Addresses View Licenses Manage Storage Add Serer Add Storage Cancel Serer 1 Getting started 5

10 If the API key from your SoftLayer account changes, you must update the key in your IBM Cloud for VMware Solutions user account. Important: It is your responsibility to ensure that the API key that is saed on the Settings page is correct and up-to-date. Otherwise, operations that require API key alidation might fail. About this task To associate the IBM Cloud for VMware Solutions account with the SoftLayer user account, enter the SoftLayer credentials in the IBM Cloud for VMware Solutions console. After you associate the SoftLayer account, the console automatically retriees the SoftLayer credentials to communicate with your VMware enironment in IBM Cloud. Procedure 1. Click Settings at the right side of the banner. 2. In the SoftLayer Credentials section, enter the user name of your SoftLayer account. 3. Follow the instructions to enter the SoftLayer API key. 4. Click Sae Changes. Results The stored SoftLayer credentials are used in future operations that require interaction with SoftLayer. CAUTION: You must manage the IBM Cloud for VMware Solutions components that are created in the SoftLayer account only from the IBM Cloud for VMware Solutions console, not the SoftLayer Customer Portal. If you change these components on the SoftLayer Customer Portal, the changes are not synchronized with the IBM Cloud for VMware Solutions console. Modifying any IBM Cloud for VMware Solutions console components from the SoftLayer Customer Portal can make your enironment unstable. Related information: SoftLayer API Notices This information was deeloped for products and serices offered in the US. This material might be aailable from IBM in other languages. Howeer, you may be required to own a copy of the product or product ersion in that language in order to access it. IBM may not offer the products, serices, or features discussed in this document in other countries. Consult your local IBM representatie for information on the products and serices currently aailable in your area. Any reference to an IBM product, program, or serice is not intended to state or imply that only that IBM product, program, or serice may be used. Any functionally equialent product, program, or serice that does not infringe any IBM intellectual property right may be used instead. Howeer, it is the user's responsibility to ealuate and erify the operation of any non-ibm product, program, or serice. IBM may hae patents or pending patent applications coering subject matter described in this document. The furnishing of this document does not grant you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation 6 IBM Cloud for VMware Solutions

11 North Castle Drie, MD-NC119 Armonk, NY US For license inquiries regarding double-byte character set (DBCS) information, contact the IBM Intellectual Property Department in your country or send inquiries, in writing, to: Intellectual Property Licensing Legal and Intellectual Property Law IBM Japan Ltd , Nihonbashi-Hakozakicho, Chuo-ku Tokyo , Japan INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-ibm websites are proided for conenience only and do not in any manner sere as an endorsement of those websites. The materials at those websites are not part of the materials for this IBM product and use of those websites is at your own risk. IBM may use or distribute any of the information you proide in any way it beliees appropriate without incurring any obligation to you. Licensees of this program who wish to hae information about it for the purpose of enabling: (i) the exchange of information between independently created programs and other programs (including this one) and (ii) the mutual use of the information which has been exchanged, should contact: IBM Director of Licensing IBM Corporation North Castle Drie, MD-NC119 Armonk, NY US Such information may be aailable, subject to appropriate terms and conditions, including in some cases, payment of a fee. The licensed program described in this document and all licensed material aailable for it are proided by IBM under terms of the IBM Customer Agreement, IBM International Program License Agreement or any equialent agreement between us. The performance data discussed herein is presented as deried under specific operating conditions. Actual results may ary. Information concerning non-ibm products was obtained from the suppliers of those products, their published announcements or other publicly aailable sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-ibm products. Questions on the capabilities of non-ibm products should be addressed to the suppliers of those products. 1 Getting started 7

12 Statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objecties only. All IBM prices shown are IBM's suggested retail prices, are current and are subject to change without notice. Dealer prices may ary. This information is for planning purposes only. The information herein is subject to change before the products described become aailable. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of indiiduals, companies, brands, and products. All of these names are fictitious and any similarity to actual people or business enterprises is entirely coincidental. COPYRIGHT LICENSE: This information contains sample application programs in source language, which illustrate programming techniques on arious operating platforms. You may copy, modify, and distribute these sample programs in any form without payment to IBM, for the purposes of deeloping, using, marketing or distributing application programs conforming to the application programming interface for the operating platform for which the sample programs are written. These examples hae not been thoroughly tested under all conditions. IBM, therefore, cannot guarantee or imply reliability, sericeability, or function of these programs. The sample programs are proided "AS IS", without warranty of any kind. IBM shall not be liable for any damages arising out of your use of the sample programs. Each copy or any portion of these sample programs or any deriatie work must include a copyright notice as follows: IBM Portions of this code are deried from IBM Corp. Sample Programs. Copyright IBM Corp Programming interface information This publication primarily documents information that is NOT intended to be used as Programming Interfaces of IBM Cloud for VMware Solutions. This publication also documents intended Programming Interfaces that allow the customer to write programs to obtain the serices of IBM Cloud for VMware Solutions. This information is identified where it occurs, either by an introductory statement to a chapter or section or by the following marking: Programming Interface information. Trademarks IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and serice names might be trademarks of IBM or other companies. A current list of IBM trademarks is aailable on the web at "Copyright and trademark information" at Terms and conditions for product documentation Permissions for the use of these publications are granted subject to the following terms and conditions. Applicability These terms and conditions are in addition to any terms of use for the IBM website. 8 IBM Cloud for VMware Solutions

13 Personal use You may reproduce these publications for your personal, noncommercial use proided that all proprietary notices are presered. You may not distribute, display or make deriatie work of these publications, or any portion thereof, without the express consent of IBM. Commercial use You may reproduce, distribute and display these publications solely within your enterprise proided that all proprietary notices are presered. You may not make deriatie works of these publications, or reproduce, distribute or display these publications or any portion thereof outside your enterprise, without the express consent of IBM. Rights Except as expressly granted in this permission, no other permissions, licenses or rights are granted, either express or implied, to the publications or any information, data, software or other intellectual property contained therein. IBM reseres the right to withdraw the permissions granted herein wheneer, in its discretion, the use of the publications is detrimental to its interest or, as determined by IBM, the aboe instructions are not being properly followed. You may not download, export or re-export this information except in full compliance with all applicable laws and regulations, including all United States export laws and regulations. IBM MAKES NO GUARANTEE ABOUT THE CONTENT OF THESE PUBLICATIONS. THE PUBLICATIONS ARE PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. IBM Online Priacy Statement IBM Software products, including software as a serice solutions, ("Software Offerings") may use cookies or other technologies to collect product usage information, to help improe the end user experience, to tailor interactions with the end user, or for other purposes. In many cases no personally identifiable information is collected by the Software Offerings. Some of our Software Offerings can help enable you to collect personally identifiable information. If this Software Offering uses cookies to collect personally identifiable information, specific information about this offering's use of cookies is set forth below. Depending upon the configurations deployed, this Software Offering may use session and persistent cookies that collect each user's user name and position for purposes of session management, authentication, enhanced user usability, and single sign-on configuration. These cookies cannot be disabled. If the configurations deployed for this Software Offering proide you as customer the ability to collect personally identifiable information from end users ia cookies and other technologies, you should seek your own legal adice about any laws applicable to such data collection, including any requirements for notice and consent. For more information about the use of arious technologies, including cookies, for these purposes, see IBM's Priacy Policy at and IBM's Online Priacy Statement at in the section entitled "Cookies, Web Beacons and Other Technologies," and the "IBM Software Products and Software-as-a-Serice Priacy Statement" at 1 Getting started 9

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15 2 Managing VMware Cloud Foundation instances When you order a VMware Cloud Foundation instance, the adanced automation deploys the entire VMware enironment in a matter of hours. The base deployment consists of four IBM Cloud bare metal serers with the VMware Cloud Foundation stack preinstalled and configured to proide a unified software-defined data center (SDDC) platform. Cloud Foundation natiely integrates VMware Sphere, VMware NSX, VMware Virtual SAN and is architected based on VMware Validated Designs. Cloud Foundation oeriew The following graphic depicts an oeriew of the architecture for the Cloud Foundation deployment. Figure 1. Cloud Foundation architecture The architecture contains the following layers: Physical infrastructure This layer proides the physical compute, storage, and network resources to be used by the irtual infrastructure. Virtualization infrastructure This layer irtualizes the physical infrastructure through different VMware products: VMware Sphere irtualizes the physical compute resources. VMware Virtual SAN proides software-defined shared storage based on local storage in the physical serers. VMware NSX is the network irtualization platform that proides logical networking components and irtual networks. Virtualization management This layer consists of Center Serer, which represents the management layer for the irtualized enironment. The same familiar Sphere-API-compatible tools and scripts can be used to manage the IBM-hosted VMware enironment. 11

16 The IBM Cloud for VMware Solutions console proides lifecycle management functions like patching and upgrading the VMware components in the hosted enironment. Through the console, you can also manage the automated snapshot-based backup of the management layer with up to 14 points of restoration. For details about the architecture, see IBM Cloud for VMware Solutions Standard Detailed Design. Note that the Cloud Foundation offering is a subset of the standard architecture. Cloud Foundation components The following components are included in your Cloud Foundation instance. Note: Charges that are incurred for the hardware, networking, VMs, and storage might ary based on the data center that is selected for deployment. Table 2. Cloud Foundation components Component Hardware Networking VMs (irtual machines) Storage for backups Licenses and fees Description Four IBM Cloud bare metal serers, each with the following specifications: Model: Dual Intel Xeon E V3 (24 cores, 2.6 GHz) 512 GB RAM Two 1-TB SATA dries Eight 2-TB SATA dries Two 1.2-TB SDD dries One RAID disk controller 10 GB Dual Public and Priate Network Uplinks VMware Serer Virtualization 6.0 (VMware Sphere Enterprise Plus) Three VLANs (Virtual LANs): one public and two priate Two VSIs (Virtual Serer Instances) One 4 TB Endurance File Storage Four VMware VSAN Standard Tier I 0-20 TB 6.x - 2 CPU Four VMware NSX Enterprise CPU One VMware Cloud Foundation instance serice fee Four VMware Solutions Hyperisor serice fees Four VMware Cloud Foundation storage serice fees Each Cloud Foundation expansion node will deploy and incur charges for the following components in your SoftLayer account: Table 3. Cloud Foundation expansion node components Component Hardware Licenses and fees Description One IBM Cloud bare metal serer, with the configuration presented in the Cloud Foundation components table aboe. One VMware VSAN Standard Tier I 0-20 TB 6.x - 2 CPU One VMware NSX Enterprise CPU One VMware Solutions Hyperisor serice fee One VMware Cloud Foundation storage serice fee Related concepts: 12 IBM Cloud for VMware Solutions

17 4, Troubleshooting IBM Cloud for VMware Solutions, on page 35 Use troubleshooting information to isolate and resole issues. Related reference: IBM Cloud for VMware Solutions FAQ on page 2 Reiew answers to questions that you might hae about IBM Cloud for VMware Solutions. IBM Cloud for VMware Solutions release notes on page 4 Reiew last-minute updates and known limitations. Related information: VMware Cloud Foundation VMware NSX VMware Center Serer VMware Virtual SAN VMware Sphere Planning VMware Cloud Foundation instances Plan your Cloud Foundation instances based on your location and workload capacity requirements. Data centers The standardized deployment has strict requirements on the physical infrastructure. Therefore, you can deploy instances only in SoftLayer data centers that meet the requirements. The following data centers are aailable for Cloud Foundation deployment. Table 4. Aailable data centers for Cloud Foundation instances Location Amsterdam, Western Europe Chennai, India Dallas, Central United States Frankfurt, Western Europe Hong Kong, Asia London, Western Europe Melbourne, Australia Queretaro, Mexico Milan, Italy Montreal, Canada Paris, Western Europe Sao Paulo, Brazil San Jose, West Coast United States Singapore, Southeast Asia Sydney, Australia Tokyo, Japan Toronto, Canada Washington, DC, East Coast United States Data center AMS03 CHE01 DAL10 FRA02 HKG02 LON02 MEL01 MEX01 MIL01 MON01 PAR01 SAO01 SJC03 SNG01 SYD01 TOK02 TOR01 WDC04 2 Cloud Foundation instances 13

18 Capacity The base platform consists of four VMware ESXi serers. The approximate total capacity on the base platform is 170 workload VMs of the aerage nominal size. When the capacity of the base platform does not meet your requirements, you can add expansion nodes, that is, VMware ESXi serers, to the base platform. An expansion node proides the capacity for approximately 50 workload VMs of the aerage nominal size. IBM Cloud for VMware Solutions allows for a maximum of 28 expansion nodes. Related tasks: Ordering VMware Cloud Foundation instances To deploy a unified software-defined data center (SDDC) platform with standard compute, storage, and network configuration, order a Cloud Foundation instance. Expanding and retracting capacity for VMware Cloud Foundation instances on page 17 You can expand or retract the capacity according to your business needs. To expand the capacity for your Cloud Foundation instance, add ESXi serers. To retract the capacity, remoe ESXi serers. Ordering VMware Cloud Foundation instances To deploy a unified software-defined data center (SDDC) platform with standard compute, storage, and network configuration, order a Cloud Foundation instance. Before you begin You must hae a SoftLayer account. The cost of the Cloud Foundation instance is billed to that account. Reiew the information in Planning Cloud Foundation instances. About this task When you order a Cloud Foundation instance, you must supply the following information: The name that identifies the instance. The data center where the instance is hosted. Optionally, the credentials for your SoftLayer account. If the SoftLayer user account is associated to the IBM Cloud for VMware Solutions user account before you order the instance, the console automatically retriees the SoftLayer credentials from your account. Otherwise, enter the credentials when you order the instance. Procedure 1. Click Order at the left side of the banner. 2. In the Cloud Foundation box, click Select. 3. On the Basics page, proide information about the Cloud Foundation instance. a. Enter the instance name. b. Select the SoftLayer data center to host the instance. c. Click Next. 4. On the SoftLayer Credentials page, proide information about the SoftLayer account that the instance is billed to. a. Enter the user name of your SoftLayer account. b. Follow the instructions to proide the SoftLayer API key. 14 IBM Cloud for VMware Solutions

19 c. Click Next. 5. On the Summary page, erify the configuration before you order the instance. a. Reiew the settings for the instance. b. Click Terms and Conditions to reiew the VMware end user license agreements. Ensure that you agree with these terms before you order the instance. c. Click Place Order. Results The deployment of the instance starts automatically and it takes about 12 hours. You receie confirmation that the order is being processed and you can check the status of the deployment by iewing the instance details. When the instance is successfully deployed, the components that are described in the Cloud Foundation components section in 2, Managing VMware Cloud Foundation instances, on page 11 are installed on your VMware irtual platform. What to do next View and manage the Cloud Foundation instance that you ordered. CAUTION: You must manage the IBM Cloud for VMware Solutions components that are created in the SoftLayer account only from the IBM Cloud for VMware Solutions console, not the SoftLayer Customer Portal. If you change these components on the SoftLayer Customer Portal, the changes are not synchronized with the IBM Cloud for VMware Solutions console. Modifying any IBM Cloud for VMware Solutions console components from the SoftLayer Customer Portal can make your enironment unstable. Related concepts: Planning VMware Cloud Foundation instances on page 13 Plan your Cloud Foundation instances based on your location and workload capacity requirements. Viewing VMware Cloud Foundation instances Use this procedure to iew the Cloud Foundation instances that you ordered and their detailed information. Procedure 1. Click Cloud Foundation Instances at the left side of the banner. Reiew the summary about the ordered instances: Table 5. Cloud Foundation instances list Property Name ESXi serers Storage Capacity Location Description The name of the instance. The number of ESXi serers. The total storage for the instance. The data center where the instance is hosted. 2 Cloud Foundation instances 15

20 Table 5. Cloud Foundation instances list (continued) Property Status Actions Description The status of the instance. The status can hae one of the following alues: Creating The instance is being created. Building The instance is being configured. Ready to use The instance is ready to use. Modifying The instance is being modified. Failure The creation, configuration, or modification process has failed. Deleting The instance is being deleted. Deletion error An error occurred while the instance was being deleted. Deleted The instance is deleted. The actions that you can take on the instance. The aailable action is to delete the instance. 2. Click an instance to see its properties, the list of ESXi serers, and the properties of each ESXi serer. Table 6. Cloud Foundation instance properties Property Name Location Center ersion Center credentials NSX ersion Status DNS Description The name of the instance. The data center where the instance is hosted. The ersion of the VMware Center Serer. The user name and password that you can use to access the VMware Center Serer. The ersion of VMware NSX. The status of the instance. The DNS subdomain name for the irtual machines in this application serices network, which is used to refer to other irtual machines in the same network. Table 7. ESXi serer properties Property Name Version Credentials IP address Description The name of the ESXi serer in the hostname.domainname format, where: hostname The host name has the sddc-instancename-n format, where instancename is the name of the instance and n is the sequence of the serer. domainname The domain name. The ersion of the ESXi serer. The user name and password to access the ESXi serer. The IP address of the ESXi serer. 16 IBM Cloud for VMware Solutions

21 Table 7. ESXi serer properties (continued) Property Status Description The status of the ESXi serer. For the default ESXi serers and the ESXi serers that are added successfully, the status is Actie. When you are adding or remoing an ESXi serer, the status can be one of the following alues: SoftLayer order erification failed ESXi serer being proisioned ESXi serer proision timeout ESXi serer proisioned ESXi serer alidation failed ESXi serer alidated Failed to add to cluster Adding to cluster Added to cluster Remoing from cluster Failed to remoe from cluster Remoed from cluster What to do next Manage the Cloud Foundation instances from the IBM Cloud for VMware Solutions console or the Center console. To manage the ESXi serers from the VMware Sphere Web Client, click Center console from the instance details. To access the Center console, you must log in to the VPN portal of the SoftLayer data center. Follow the instructions in the IBM Cloud for VMware Solutions console to ensure that you meet all requirements before you access the Center console. For a list of access points to log in to the SoftLayer Priate Network using VPN, see VPN Access. Related concepts: Backup and restore operations for VMware Cloud Foundation instances on page 19 You can create a backup image for the current configuration of your management components. In a management serer failure situation, you can restore the components from a backup image. Expanding and retracting capacity for VMware Cloud Foundation instances You can expand or retract the capacity according to your business needs. To expand the capacity for your Cloud Foundation instance, add ESXi serers. To retract the capacity, remoe ESXi serers. Before you begin Reiew the information about capacity in Planning Cloud Foundation instances. Place the ESXi serers in maintenance mode before you add or remoe the ESXi serers. Note: Do not add or remoe ESXi serers from the VMware Sphere Web Client. The changes that you make on the VMware Sphere Web Client are not synchronized with the IBM Cloud for VMware Solutions console. 2 Cloud Foundation instances 17

22 About this task The base platform that you ordered has 4 ESXi serers. You cannot remoe the default ESXi serers. You can add a maximum of 28 serers and remoe the serers that you added. Procedure 1. Click Cloud Foundation Instances at the left side of the banner. 2. Click the instance for which you want to expand or retract capacity. 3. In the ESXi Serers section, complete the following steps: Results To add ESXi serers, click Add and enter the number of serers in the Add Serers window. To remoe ESXi serers, select the serers that you want to remoe and click Delete. If you do not see the new ESXi serers added to the list, check the notifications to find more details about the failure. If required, open a serice ticket to resole the issue. To open a ticket, go to the SoftLayer Customer Portal. Select the VMware Solutions product as the subject of your ticket. What to do next Exit the maintenance mode. Related concepts: Planning VMware Cloud Foundation instances on page 13 Plan your Cloud Foundation instances based on your location and workload capacity requirements. Related information: Place a host in maintenance mode Applying updates and patches The IBM Cloud for VMware Solutions console periodically detects and lists the aailable software updates and patches that you can apply to your VMware irtual enironment. Before you begin Before you apply an update, reiew the following details: Verify the ersion of the update. You must apply the updates in chronological sequence. Make sure that you applied all the preious updates before you apply the most recent one. Verify the impact of the update on the VMware irtual enironment. The following list shows how different leels of impacts affect the system. Low This update does not affect any systems. You do not need to apply it during scheduled downtime. Medium This update might affect some systems. It is recommended that you apply it during scheduled downtime. Seere This update affects some or all systems. You must apply it during scheduled downtime. 18 IBM Cloud for VMware Solutions

23 About this task An aailable update is a record in the software updates list of the instance. You can apply only one update per endor at a time, either immediately or you can schedule it for a later time. As a measure of protection for the enironment, eery time that you apply an update, a backup of the management irtual machines is done automatically before starting the update. The update is applied after the backup job, which runs in the background, is completed. Procedure 1. Click Cloud Foundation Instances at the left side of the banner. 2. Click the instance to update. 3. Click Update and Patch from the left naigation. 4. Select the update to apply. 5. To perform an immediate update, click Update now. To schedule a future update, click Schedule update. Results After you apply an update, a record appears in the software update history list. To retriee the most recent status for an update job, click Refresh from the Status column. See the following list for details about the update statuses: In progress The update job is initiated but not finished yet. You are not able to apply any other updates before the current update job completes. Scheduled The update job is scheduled for a later time. The update job will start automatically at the time that you scheduled. Not ready A preious update is not applied. You must apply all preious updates in chronological order before you apply this update. Failed The update job did not complete. The console reports an error notification after an update failure. Reiew the error and fix the reported issue before you attempt to reapply the update. Installed The update job is completed. The corresponding component of the VMware platform is updated. Backup and restore operations for VMware Cloud Foundation instances You can create a backup image for the current configuration of your management components. In a management serer failure situation, you can restore the components from a backup image. Related tasks: Viewing VMware Cloud Foundation instances on page 15 Use this procedure to iew the Cloud Foundation instances that you ordered and their detailed information. Backing up management components for VMware Cloud Foundation instances The VMware Cloud Foundation instance automatically backs up the management components daily. You can also make manual backups as you need. 2 Cloud Foundation instances 19

24 About this task The management serers that are backed up during the operation include the VMware Center Serer, the Platform Serices Controller (PSC), the NSX Manager, and the NSX Controller. The configurations on the ESXi serers are not backed up. You can make a manual backup before you make configuration changes to your VMware irtual enironment. An instance can hae a maximum of 14 backups. When the number of backups reaches the limit, the oldest backup is remoed to make space for the new backup. Procedure 1. Click Cloud Foundation Instances at the left side of the banner. 2. Click the instance to back up. 3. Click Backup and Restore from the left naigation. 4. Click Back up now to create a new backup. Results A record appears in the backup point list. To retriee the most recent status for a backup, click Refresh from the Status column. See the following list for the details of the backup statuses: In progress The backup job is initiated but not finished yet. You are not able to start another backup while this backup is in progress. Aailable The backup job is completed and ready for use. When a backup is aailable, you can select this backup to restore the management components to this backup image. Failed The backup job failed to complete. The console reports an error notification after a backup failure. Reiew the error notification and fix the reported issue before you attempt to back up again. Restoring management components for VMware Cloud Foundation instances When failures occur on your management components, you can restore the management components to a preious backup. Before you begin Make sure that the instance has at least one backup to restore from. About this task Note: A restoring process restores the management components from a backup image that you created before. Because the ESXi serer configurations are not backed up, you cannot fully recoer configurations that exist in both management components and ESXi serers. Procedure 1. Click Cloud Foundation Instances at the left side of the banner. 2. Click the instance to restore. 3. Click Backup and Restore from the left naigation. 4. Select a backup image to restore from by clicking a backup job entry in the backup section. 5. Click Restore to start the restore process of the management irtual machines. 20 IBM Cloud for VMware Solutions

25 Results When you start a job for restoring management components, you open a ticket to IBM Support. IBM Support works with you to complete the restoring job. You can click Refresh to track the restore progress. When the restore job completes, you recoer the management components to the backup image that you selected. Deleting VMware Cloud Foundation instances To release the components that you ordered in a Cloud Foundation instance, delete the instance. About this task When you delete a Cloud Foundation instance, the following components are released sequentially: 1. Upcharges 2. VMware product licenses 3. ESXi serers 4. Subnets 5. VLANs Because of resource dependencies, the components in your instance are not immediately released when you delete the instance. For example, the subnets and VLANs cannot be deleted until the ESXi serers are fully reclaimed by SoftLayer, which happens at the end of the SoftLayer billing cycle. At the end of the SoftLayer billing cycle, which is typically 30 days, the subnets and VLANs are deleted and the instance deletion is complete. Attention: You are billed until the end of the SoftLayer billing cycle for the deleted instance. Procedure 1. Click Cloud Foundation Instances at the left side of the banner. 2. Locate the instance to delete. 3. In the Actions column, click the delete icon. 2 Cloud Foundation instances 21

26 22 IBM Cloud for VMware Solutions

27 3 Managing VMware Center Serer instances VMware Center Serer on IBM Cloud proides the fundamental building blocks that include VMware Sphere and Center Serer needed to flexibly design a VMware solution that best fits your workloads. Using adanced automation, the single-node base offering is rapidly deployed and the entire VMware enironment is aailable to you in a matter of hours. Post-deployment, you can order and manually configure more components like attached Endurance or Performance storage, networking appliances, and additional VMware software to further build out the enironment based on your workload requirements. IBM Cloud Professional Serices and Managed Serices are also aailable to help you accelerate your journey to the cloud with offerings like migration, implementation, and onboarding serices. Center Serer oeriew The following graphic depicts the high-leel architecture of the Center Serer single-node base offering. Figure 2. Center Serer high-leel architecture for single-node base offering The architecture contains the following layers: Physical infrastructure This layer proides the physical compute, storage, and network resources to be used by the irtual infrastructure. Virtualization infrastructure This layer consists of VMware Sphere, which irtualizes the physical compute resources. Virtualization management This layer consists of Center Serer irtual appliance, Platform Serices Controller irtual appliance, and the IBM CloudDrier irtual machine. The same familiar Sphere-API-compatible tools and scripts can be used to manage the IBM-hosted VMware enironment. In total, the base 23

28 offering requires 8 CPU and 26 GB RAM that are resered for the irtualization management layer. The remaining host capacity for your VMs depends on seeral factors such as oersubscription rate, VM sizing, and workload performance requirements. The IBM Cloud for VMware Solutions console proides the interface to manage the automated snapshot-based backup of the irtualization management layer with up to 14 points of restoration. Center Serer components The following components are included in your Center Serer instance. Note: The aailability and pricing of standardized hardware configurations might ary based on the data center that is selected for deployment. Table 8. Center Serer components Component Hardware Networking VMs (irtual machines) Storage for backups Licenses and fees Description One or more IBM Cloud bare metal serers that proide the following hardware options: Small: Dual Intel Xeon E / 12 cores / 64 GB RAM / 4 disk dries Large: Dual Intel Xeon E / 24 cores / 512 GB RAM / 12 disk dries Two VLANs (irtual LANs): one public and one priate, which proide the following options based on the uplink speed and transport mode: 10 Gbps Dual Public & Priate Network Uplinks (Unbonded) 10 Gbps Redundant Public & Priate Network Uplinks 1 Gbps Public & Priate Network Uplinks (Unbonded) Portable priate subnet for the VMs: 64 priate portable IP addresses Two VSIs (Virtual Serer Instances) Customizable local storage that proides options for the following items: Number of disk dries Disk drie type (SATA or SSD) and capacity RAID configuration VMware Sphere 6.x - 2 CPU licenses VMware Center Serer 6-2 CPU licenses VMware Center Serer instance fee VMware Solutions Hyperisor serice fee Each Center Serer expansion node will deploy and incur charges for the following components in your SoftLayer account: Table 9. Center Serer expansion node components Component Hardware Licenses and fees Description One IBM Cloud bare metal serer, with the configuration presented in the Center Serer components table aboe. One VMware Sphere V6.x - 2 CPU licenses One VMware Solutions Hyperisor serice fee 24 IBM Cloud for VMware Solutions