Hoist and Winch CARE Program

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1 Hoist and Winch CARE Program For additional information: 2727 E. Imperial Highway, Brea, CA U.S.A. Tel: Fax: This document does not contain any export controlled technical data. goodrichhoistandwinch.com 4346 LIT 2/2017 Goodrich Corporation Hoist and Winch Division, 2017

2 UTC Aerospace Systems CARE Program Our Comprehensive Accessory and Repair Exchange (CARE) Program is designed with our customers in mind to eliminate large, out-of-pocket costs, establish predictable budgets and provide the highest quality of certified repairs, all with a single point of contact within the Goodrich hoist and winch division. Our worldwide repair and inventory services provide you mission-ready confidence. CARE offers a Managed Process Flow with on-site inventory and 24-hour response centers, all backed by our commitment to leading the industry in equipment repair turnaround time. Extended benefits: Predictable budget Guaranteed cost for maintenance to operators Highest quality OEM and certified repairs Guaranteed availability Reduced provisioning and carrying cost Program management and a single point of contact

3 Overview of Plans An optimal service plan is a great way to protect your hoist throughout its useful life, ensuring your hoist is always mission ready. Our CARE plans are designed to meet your needs, no matter your budget or usage. Flexible options let you choose the coverage that best suits you. Gold Silver Bronze Loaner hoist No repair charges On-site training/ support Replacement hoist

4 Plan Options Gold Service Loaner hoist: Never be concerned about downtime due to availability of replacements. No repair charges: Eliminate unexpected costs and confidently predict your monthly expenditures. On-site training: Receive expert training of maintenance personnel by a Goodrich representative on-site at the location that s most convenient to you. Replacement hoist: Never worry about expensive overhauls or old equipment. Plan Options Silver Service Loaner hoist: Never be concerned about downtime due to availability of replacements. No repair charges: Eliminate unexpected costs and confidently predict your monthly expenditures. On-site training: Receive expert training of maintenance personnel by a Goodrich representative on-site at the location that s most convenient to you.

5 Plan Options Bronze Service Loaner hoist: Never be concerned about downtime due to availability of replacements. No repair charges: Eliminate unexpected costs and confidently predict your monthly expenditures. Coverage and eligibility for plan benefits depends on the plan chosen and customer s adherence to normal hoist maintenance schedule as directed. Please review your service contract for a complete list of coverage or contact a Goodrich representative for assistance.

6 Major Components of a Rescue Hoist Controls Load Brake Translating Drum Gearbox and Tension Clutch Traction Drive

7 Motor Cable Sensors Motor Controller Unit Cable Guide Components

8 UTC Aerospace Systems Goodrich Rescue Systems UTC Aerospace Systems is a world leader in developing, manufacturing, and supporting helicopter rescue hoist and aircraft cargo winch systems. The Goodrich Hoist and Winch Division produces both level wind and translating drum cable management systems that are used around the world for critical rescue missions by the U.S. and international armed and paramilitary forces, law enforcement and homeland security. Our rescue hoists have field-proven success in high demand, extreme environment missions and have been instrumental in saving lives in several worldwide disaster relief efforts. Contact Us UTC Aerospace Systems Goodrich Hoist & Winch Division 2727 E. Imperial Highway Brea, CA Phone: gputashoistwinch@utas.utc.com For additional information: 2727 E. Imperial Highway, Brea, CA U.S.A. Tel: Fax: This document does not contain any export controlled technical data. goodrichhoistandwinch.com 4346 LIT 2/2017 Goodrich Corporation Hoist and Winch Division, 2017

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