2016 Corporate Profile

Transcription

1 2016 Corporate Profile

2 OUR COMPANY COMMITMENT ACTIVITIES HUMAN RESOURCES TRAINING VISION KEY FIGURES PROFILE HISTORY VALUES

3 Our Company THE COMPANY V. KAFKAS S.A. In recent years V. Kafkas S.A. has been one of the most dynamic Greek companies in the electrical and light fittings sector, holding a leading position. The energy saving as well home and building automation solutions offered by V. KAFKAS S.A. consist a holistic offer for its clients covering a complete range of needs.

4 Pertnerships/Alliances PARTNERSHIPS / ALLIANCES Fegime Hellas On 1/1/2013 V. KAFKAS S.A. became a member of the FEGIME Group an alliance of European companies dealing in electrical equipment technology. The FEGIME Group does business in 18 countries in Europe. It has more than 230 corporate members with approximately outlets selling electrical equipment. The main objectives of the FEGIME Group are the exchange of best practices and know-how among members and the improvement of relations between its trader members and the leading European suppliers.

5 Our History HISTORY Founding of KAFKAS KAFKAS Inaugurates its own facilities KAFKAS Becomes the leader in the electrical material market in Greece st store 3 rd store 4 th store 5 th store 10 th store 14 th store

6 Our History HISTORY Inaugurates its Panel Building Activity Establishment of Kafkas Institute of Training & Development Inaugurates its 2 nd Panel Building Activity th store 29 th store The company becomes a member of the European FEGIME Group 49 th store

7 KEY FIGURES Key Figures

8 Key Figures Market Share % Sales Turnover Evolution in mil , , ,8 68,3 70,4 75,6 76,1 82,4 86, , ,98 4,22 4,19 4,22 6,48 5,00 5,73 7,26 7,27 7,50 EBITDA in mil. Store Deployment

9 Key Figures KEY FIGURES Information & Communication Technologies Light Fittings and Lamps Panel Building 9% 28% 5% 32% 26% Cables and Infrastructure Electrical and Industrial Goods

10 Key Figures KEY FIGURES Industry Infrastructure 78% Commercial Buildings Buildings 22% Residential

11 Our Vision VISION Vision Our vision is to remain the preferred and undisputed choice of our customers in the electrical equipment market by offering them added value through consistent investments in human resources development, by identifying and taking advantage of opportunities that arise in a constantly changing financial and technological environment and, ultimately, by promoting and supporting innovative solutions.

12 Our values VALUES Trust & Respect We work together We are agile, flexible & Passion for excellence & we become stronger effective continuous improvement The diversity of our people and our confidence in their abilities and potential are the driving force of our company We join forces to achieve a common goal: the continued success and growth of our company We are leaders and trendsetters; always a step ahead Committed to excellence and professional development, we embrace change and innovation to successfully cope with today s constantly changing economic, social and technological environment

13 Human Resources HUMAN RESOURCES Human Resources 680 employees, drawing on many years of experience and training, but mainly distinguished by their passion, loyalty and dedication to the company s principles and values KAFKAS S.A. most valuable asset is its people. Ever since the company was established it has been setting up capable and dynamic working teams improving workforce efficiency and increasing employee productivity. Our objective is to supplement the initial training of our staff with ongoing procedures for the improvement and enhancement of their skills. We make ongoing investments in the professional and personal development of our personnel, with continuous training programs that help them acquire new knowhow and develop their talents and skills.

14 Training TRAINING Vocational Training Service The Kafkas Institute of Training & Development is a model initiative set up by KAFKAS to provide specialised training programs. The Institute offers knowledge and resources to company customers and to all those interested in acquiring better opportunities for career advancement.. The courses are designed for: Electricians, Engineers, Architects, Builders, Maintenance Engineers, Students, Companies and all those keen to enrich their knowledge and skills Trainees Training programs

15 Training TRAINING Vocational Training Service We continually invest in the professional training and development of our people in order to consistently offer added value and innovative solutions to our customers. Our in-house training programs cover 4 key areas: Products and New Technologies Procedures Sales Techniques Management & Business Hours of in-house training

16 OUR ACTIVITIES OMNICHANNEL BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT NETWORK OF STORES LOGISTICS SUPPLIERS CUSTOMERS REFERENCES

17 Omnichannel OMNICHANNEL Customer Service E-shop Multi product Account Managers & Social Media INSTALLER END USER Specialist B2B Salesmen In store Product Specialists Network of Stores Kafkas Institute

18 Omnichannel ESHOP ESHOP Kafkas e shop purpose is to serve its customers the best and fastest possible way through a platform easy to use, available 24 hours & 365 days per year, presenting a wide range of products (over product references). It targets both professionals and end users, interested in high quality products covering all customer needs (total solution approach).

19 Business Development & Solutions Department Καταστήματα BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT B2B Sales & Vertical Markets Department 13 Account Managers, focused on fully meeting major customer requirements, exploring current needs and monitoring the progress of supplied solutions, provide complete solutions to the following vertical markets: 1.ICT 2.Hospitality This department also handles selected projects, providing inter-departmental and major supplier coordination to ensure time and cost effective project implementation.. 3.Industry 4.Infrastructure

20 Business Development & Solutions Department Καταστήματα BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT B2B Presales 14 Presales Engineers & 17 Technical Experts support the sales department as part of our mission to provide fully integrated services to our customers. Responding to customer requests within 48 hours is the cornerstone of service excellence. Utilities Department It exclusively handles the preparation and submission of public tender proposals.

21 Business Development & Solutions Department Καταστήματα BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT Lighting Department It provides professional lighting design services to commercial and residential projects based on a 4 phase process: 1.Customer requirements 2.Main concept 3.Technical specifications 4.Technical support and supervision of completed installations.

22 Business Development & Solutions Department BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT Engineering Department Implementing the company s strategy, the Engineering department addresses contemporary challenges through responsible business practices. The Engineering department designs diverse applications to maximize return on investment for the investor, assure flexibility and ease of application for the installer and ensure operational reliability for the user.

23 Business Development & Solutions Department BUSINESS DEVELOPMENT & SOLUTIONS DEPARTMENT 2 Panel Building Production plants at Athens and Thessaloniki Design and production of superior quality products low and medium voltage switchboards based on project-specific requirements and specifications. Switchboard components and cabinets are sourced from the world s leading manufacturers of branded electrical equipment. As a result, every switchboard produced is an integrated and fully functional unit certified by top European testing centers. Production of switchboards annually.

24 Network of Stores Stores NETWORK OF STORES Thessaloniki 3 stores Nationwide coverage across Greece with 49 stores / 21 in Attica Kozani Nea Moudania One Stop Shop Corfu Larisa Excellent service provided by expert Ioannina Trikala Volos staff Lamia Lesvos We deal with 7,500 customers every Agrinio Chalkida single day Kefalonia Patra 2 stores Pyrgos Argos korinthoς Attiki 21 Stores Santorini Wide range of products providing integrated solutions (total solution approach) Kalamata Sparti Kos Rhodes m² of floor space in our stores Chania Rethymno Irakleio

25 Logistics LOGISTICS Logistics Module Α Β C Management of product database based on ETIM standards. Management of stock based on ABC analysis, separation between BTS & BTO references, classification based on colour code according to their sales turnover. Storage of goods. Preparation of orders. Distribution of goods References m² Storage Space 45 Trucks 97% Service Level Delivery of goods on a yearly basis

26 ΟUR SUPPLIERS SUPPLIERS

27 Suppliers

28 Suppliers

29 Suppliers

30 ΟUR CUSTOMERS CUSTOMERS

31 Customers IETE

32 Customers

33 OUR REFERENCES REFERENCES

34 References REFERENCES LAFARGE GROUP Objective of the project Supply of electrical MRO material for the Lafarge Group and Lafarge Cement. The solution 3 cement plants and 45 aggregate plants. The result Dispersion of network across Greece, Logistics Centers in provinces, automation of order processing using SAP IT system, central management through B2B pre-sales section of offer requests, product range, agreement on MRO product prices on annual basis.

35 References REFERENCES HILTON ATHENS The project Supply at energy upgrade solutions for hotel s offices and supplementary space. The solution We avoided partial solutions, like replacement of lamps and we have decided to replace the existing lighting fixtures with LED technology lighting fixtures. The result was to secure maximum energy efficiency and greater life expectancy of the installation throughout time. The result The replacement of approximately 500 lighting fixtures of 80W with LED technology ones of 42W, led to the reduction of energy costs by 50% and amortization of the initial investment within 15 months.

36 References REFERENCES ΙΝΤΕRSPORT The project Lighting which offers reliable solutions in terms of customer movement and orientation, as well as safety and rational use of electricity. The design also contributes to higher sales through the effective showcasing of products, while creating the appropriate atmosphere, showing goods in their true colors and illuminating to best advantage their form and texture. The lighting scheme works hand in hand with the architecture and décor, is easy to maintain and sufficiently versatile to allow future changes in the layout of the venue.

37 References REFERENCES UNILEVER The project As part of its environmental commitment and in order to reduce its energy footprint, Unilever Hellas asked our Lighting Department to upgrade the lighting systems in the company s new offices. The solution Focusing on fully meeting office space lighting requirements while achieving maximum energy efficiency, we used LED technology lighting fixtures for excellent performance and energy savings. The result We successfully met performance and lighting quality requirements while reducing energy costs by 45% compared to a conventional fluorescent lamp solution. The initial investment for the 765 LED luminaires is amortized in less than 2 years.

38 References REFERENCES DIVANI APOLLON PALACE & THALASSO Objective of the project The Divani Apollon Palace & Thalasso Resort asked us to prepare a lighting cost and energy optimization plan. Given the round-the-clock hospitality operation and the resulting high energy costs, the top priorities were energy savings and lighting cost reductions. The solution We recommended the replacement of all incandescent and halogen lamps with LED technology lamps. The result We achieved energy savings of about 80% thanks to the long life, low energy consumption, high performance and advanced technical specifications of the recommended lamps. The expected payback period for the initial investment was reduced to 11 months. We delivered excellent and long lasting lighting quality by using branded, quality assured products.

39 References REFERENCES FRIESLAND CAMPINA Objective of the project Friesland Campina Hellas SA asked our Lighting Department to undertake the energy upgrading of the production floor, offices and common use areas at the company s plant in Patras. The solution Considering the specific production area requirements, we replaced the existing equipment with LED technology lighting fixtures, meeting demanding temperature and lighting requirements. The result The replacement of 440 lighting fixtures in all aforementioned areas resulted in energy savings of over 60% and a 2-year payback period.

40 References REFERENCES FORTHNET DATA CENTER The project The New Data Center in Thessaloniki The solution Integrate Logical & Physical Layers High Density Angled Copper & Fiber Patch Panels Network & Server Cabinets Under-floor & Overhead Pathways Grounding Labeling and identification PDUs The result Managed high performance communication and computing cables Energy Efficiency, Reduced power cost Maximized Real-Estate Investment Prepared for Business Applications Driving New Technologies

41 References REFERENCES INTERBANKING SYSTEMS SA (ΔΙΑΣ) DATA CENTER The project The New Data Center The solution Angled Copper & Fiber Patch Panels Network & Server Cabinets Open frames Underfloor & Overhead Pathways Grounding Raised floor sealing grommets Labeling and identification PDUs The result Prepared for Business Applications Driving New Technologies Financial advantages to reduce energy and occupancy costs Mitigate Risk Flexibility and improved business agility Enhance Sustainability Lower PUE

42 OUR COMMITMENT PARTNERSHIPS / ALLIANCES DISTINCTIONS AND AWARDS CSR

43 Distinctions and Awards DISTINCTIONS AND AWARDS ISO 9001:2008 ISO 14001:2004 OHSAS 18001:2007 / ΕΛΟΤ 1801:2008

44 Distinctions and Awards DISTINCTIONS AND AWARDS GREAT PLACE TO WORK For 2nd year, KAFKAS was placed amongst the top ten of the final list of the companies participated in the research of the Best Workplaces 2015 conducted by Great Place to Work Institute Hellas in order to evaluate the best working environment in Greece. This award is a confirmation that Kafkas has developed relationships of trust between management and employees, based on respect, open communication, understanding, consistency and sincerity. KAFKAS supports the development of its employees and strives to strengthen their skills and talents.

45 CSR CSR Our people and the world around us As a leading player in its sector, well aware of the responsibilities that come with its role, KAFKAS has incorporated a range of CSR practices in its overall strategy. Through a variety of actions and programs, the company secures a number of tangible benefits for its employees, local communities and the environment. Initiatives, like blood donation for company s employees and their families, financial support of the smile of the child, a non profit voluntary organization defending children's rights, as well as supply of electrical equipment to schools and institutes aim to support, societies and sensitive groups within and outside of Kafkas, are in the process of designing a complete CSR model to be implemented in the future.

46

47

48 Head Office 1 st Km Markopoulou Ave., Peania, Greece T T info@kafkas.gr