E-Government Master Plan and the Integrated Government Philippines Project

Transcription

1 E-Government Master Plan and the Integrated Government Philippines Project

2 EXECUTIVE ORDER No. 47 Ensure the provision of efficient and effective information and communications technology infrastructure, information systems and resources to support efficient, effective, transparent and accountable governance and, in particular, support the speedy and efficient enforcement of rules and delivery of accessible public services to the people.

3 Vision and Mission of e-government

4 Basis and Goals of the EGMP Innova&ve work processes Promote ci&zen par&cipa&on Be0er public services

5 Key Result Areas for the ICT Assessment Pushing for Interoperability Common transaction systems (G2C) and back-end systems Primarily in silos : lacks interface with other systems and organizations Developed using different platforms Pushing for Shared Services Issue of technology obsolescence: Challenge for limited resources Full utilization remains a challenge Need to Enhance ICT Human Resources

6 Building Blocks for E-Government

7 Contents of EGMP: Future of E-Government

8 Regulation and Policies

9 Target Outcomes ICT-based transformation of governance and the delivery of government services and information, including health and education, especially in the countryside, toward inclusive growth The Philippines in the top 50 global ranking in terms of e-government by 2016 (as against Philippine ranking of #88 in the 2012 UN E- Government Survey)

10 Infrastructure and Shared Services

11 OBJECTIVE To have a secured and reliable government infrastructure that will host critical and common applications: ü Government Internet ü National Government Data Centers ü Government Cloud ü Government Web Hosting Service (AO 39)

12 Government Internet This is a government network connected thru fiber optic technology for selected agencies in NCR (160) and Cebu (12 initially) IMPLEMENTATION STRATEGY: Build our own government network by laying fiber optic cable to connect critical national government agencies and encouraging them to adopt a standard network design

13 Fiber Core Network Fiber optic cables connect government agencies to a data center, which acts as the medium of communications, traffic controller, server and applications host, and keeper and manager of data Target No. of Agencies: 160 Signed MOA/Conforme: 134 Fiber-to-the-Building installation: 104 Optical Distibution Frame Installation: 99 Network equipment and IP addresses deployed: 40 The use of fiber optic cable (FOC) will help people in government communicate faster, coordinate activities better, facilitate collaborative work and increase productivity, resulting in speedier and more efficient delivery of goods and services to citizens.

14 National Government Data Centers Two operational data centers are located in Quezon City and Makati City. Two data centers will also be established in SBMA and Cebu City. IMPLEMENTATION STRATEGY: Build government controlled data centers in cooperation with DOST-ASTI

15 National Government Data Centers The NGDC allows the consolidation of government's ICT resources that will lead to optimized operations and improved security and disaster readiness. BENEFITS igovphil currently has three DCs: Reduce government spending Improve overall IT capability NGDC 1 Completed renovation and refurbishment NGDC 2 Complete, but procurement of racks is still in process NGDC 3 To be ready by mid-2015 Increase efficiency Free Number of agencies colocated NGDC 1 4 agencies NGDC 2 3 agencies

16 Government Cloud The GovCloud is a platform used to improve processes and deliver services efficiently to the people through virtualization of resources, such as servers, storage, devices, and software. SERVICES Virtual machines BENEFITS Virtual machines (VMs) for rapid deployment of network and network applications with the ability to scale up or down according to an agency's computing workload. Hosting Hosting of websites, applications and database. LATEST UPDATES Hosted agencies: 32 Virtual machines: 140 Storage Allocation: 98,671 GB Usage: 45,844 GB (46.6%) Available: 52,827 GB (53.54%) Security On-demand Scalability Free

17 Government Web Hosting Service Administrative Order No. 39, s. 2013: Mandating Government Agencies to migrate to the Government Web Hosting Service (GWHS) of the DOST-ICTO For hosting the websites of : NGAs GFIs GOCCs SUCs Inter-agency collaborations, programs and projects What are the options to want to avail the GWHS? 173 agencies applied for the Government Web Hosting Service Shared Web Hosting Dedicated or GovCloud Hosting Server Co-location at the Gov t Data Center 146 gov t websites are hosted in the GWHS server List of Approved CMSs for the GWT: Government Website Template (GWT) -to institutionalize a corporate online identity for all government websites through a standard design, navigation, and content -to ensure security of the websites 78 Agency websites that are compliant with Government Web Template

18 OBJECTIVE To have a common and standard application services that all agencies will use: ü GovMail ü Agency Records and Management Information System (ARMIS) ü PhPay ü Forms Generator ü Government Project Management Information System (PMGov)

19 Aims to modernize government processes to improve the delivery of goods and services to the public and promote transparency. Features of GovMail Central Calendarfor easy collaboration on tasks and scheduling Briefcase for efficient sharing of files GovMail Provides a corporate identity to the government through the use of domain user@agency.gov.ph Hosted in a central server owned by the government for added security and data sovereignty Support for mobile devices and multiple platforms Total no. of issued accounts: 9,734 Total no. of agency clients: 41

20 National Archives and Records Management Information System Aims to integrate systems of managing documents, records and archives of government agencies Features of Archives and Records Management Information System (ARMIS) l l l l Document Tracking System Records Management System Archives Management System Security Features Features of Agency Records Inventory System (AgRIS) l Web-enabled record listings 15 government agencies

21 PhPay An Internet-based electronic payment facility and gateway that will enable citizens and businesses to remit payments electronically to government agencies. It renders services through various delivery channels: It renders services through various delivery channels: ATM accounts credit cards mobile wallets ATM accounts credit cards Benefits of PhPay Ø Payments are made more efficient and less time consuming for citizens and businesses. Ø Face-to-face transactions are eliminated, which means no fixers and less opportunities for graft and corruption. mobile wallets bank and non-bank overthe-counter payments 5 Interested Pilot Agencies Ø Cooperative Development Authority Ø National Bureau of Investigation Ø Department of Energy Ø National Parks Development Committee Ø National Telecommunications Commission

22 Forms Generator (FormsGen) A web-based application that generates electronic versions of the agencies paper-based forms. BENEFITS Makes it easier and simpler for both the citizens and government to use the right forms. 35 Government Agencies Eliminates manual submission of printout forms and long queues in government offices. 239 Online Forms Saves government agencies time, effort and money by eliminating the printout of paper forms and face-to-face transactions.

23 Government Project Management Information System (PMGov) Online project management application that allows project proponents to collaborate from initiaion to planning and design, execution, monitoring and evaluation, to closing of projects. Features of PMGov l l l l l l l l Support mulitple projects and user roles Flexible role-based access control Task tracking system Gannt Chart and Calendar Time tracking functionality Document and files management Wikis and forums Contact management 9 government agencies

24 OBJECTIVE To have secured facility to enable government online transactions: ü Philippine National Public Key Infrastructure

25 Public Key Infrastructure Sign electronic documents and forms Encrypt s and messages Authenticate web applications and user Secure VPNs and wireless networks PKI is essentially a set of hardware, software, policies, personnel and procedures needed to create, manage, distribute, use, store and revoke digital certificates. It allows users of public networks to privately exchange data securely. Issued digital certificates: Individuals: 635 SSL: 37 Agencies: 5 Digital certificates are files that can be stored on your computer or USB token containing the user s personal information that allows a person, computer or organization to exchange information securely.

26 OBJECTIVE To create an environment that will facilitate government sharing of data without necessarily rebuilding and redoing what has been done: ü Philippine egovernment Interoperability Framework (PeGIF) ü Philippine Government Common Platform

27 Philippine egovernment Interoperability Framework A policy document that sets the technical, semantics and business process standards that will guide government agencies in their systems development effort to enable agency systems to interoperate Three phases: l Technical framework (signed: 30 July 2014) l Information framework l Business framework

28 Government Interoperability The Ability of constituents to work together TECHNICAL National Government Common Platform (NGCP) A platform where data and information are stored in a common repository or database, ready to be accessed, shared and used by participating government agencies Resource Pooling Strategy (RPS) Pool of IT experts from SUCs and Industry Partners to manage the NGCP FRAMEWORK Philippine egovernment Interoperability Framework (PeGIF) Defines the standards and policies governing the interoperability of data and Information exchanged by government agencies. Technical (already signed) Information (for consultation) Business-Process Integrated Government Service Center (IGSC)

29 Single Sign On Identity, Access Management, and Single Sign On Platform based on GLUU which supports SAML, OpenIDConnect, UMA, CAS On premise private cloud built-in Shibboleth IdP Multi-factor authentication (PKI, OTP, Tiqr, Google Authenticator?)

30 Single Sign On OpenDJ OpenJDK KVM Nginx GlusterFS Twemproxy+ Memcached Apache CMAN Tomcat fail2ban AIDE

31 Single Sign On

32 Single Sign On Initially for egovernment Public (single sign for citizens) Government (single sign on for government employees) Considering... Researchers (access to shared scientific/ research services) Academe (access to National elibrary, publishers)

33 Single Sign On Initial Use Cases (shared services offered by igov) Govmail (government ) Pakete (large file sender service) Project management platform for government Government (ERP) ARMIS (Archives and Records Management Information System)

34 Single Sign On Past activities Inception and design Configuration, implementation, and integration (DR and production) Current Activities User Acceptance of Technical Documentation Final User Acceptance and Testing

35 Single Sign On Challenges Infrastructure (Govnet, NGDC, Govcloud) Privacy (Data Privacy Act) Interoperability (SAML, OAuth, SAM?)

36 Single Sign On TODO Trust framework Federation rules Best practices Level of Assurance Operations Formalizing organization structure Business case

37 For details, please visit http.//i.gov.ph For questions/requests, etc.,