SBL Professional Services

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1 SBL Professional Service Delivery Practice Operating from a secure facility in the UK, SBL are market leaders in the provision of Information Assurance Solutions. Within excess of 20 years experience of working with MoD, Emergency and other Government bodies we deliver best practice in the management, control and protection of information. We recognise that as technology develops at an increasing pace organisations are struggling to secure and control the proliferation of information and data that is required to conduct business on a daily basis. The challenge of controlling access to sensitive information without disrupting Users ability to work requires a structured approach to Information Assurance. SBL has successfully delivered the following : Identity & Access Management Secure Network Design Secure Mobile Working Crypto Management IT Service Continuity Management Secure Update & Patch Management Managed Service Desk Device Encryption Security Policy Development ISO27001 Consultancy CLAS Consultancy We received an excellent service from SBL and greatly appreciated their flexibility in helping us achieve our aims for this project in a very limited time frame before the Submarines went back out to sea. We fully intend to return to SBL for future IA Service delivery.. Mark Anthony, Network & Communications Manager, MoD Abbeywood These services were delivered by our highly trained IA Consultants, whose IA accreditations include CLAS, CISSP, MCSP and MCP/CWNA, ISO27001 Lead Auditor and CHECK.

2 SBL Professional Training SBL specialise in Information Assurance and Quality Standards training which is delivered either at our training facility in York HQ, or on a customer s site. Consultants will design and deliver tailored courses to suit the needs of your organisation. The training provided by SBL was exactly what we were looking for in terms of its pitch, presentation, and clarity and enabled us to achieve our objectives. Mark Adey, VT Flagship IS Business Support Officer Microsoft Practice As a Microsoft Gold Partner SBL deliver the following services: Microsoft Information Assurance Office SharePoint Infrastructure Unified Communications Next Generation Desktop Delivery Value Assurance Business Intelligence Performance Management The following courses are currently available: Professional & Best Practice Introduction to Information Assurance Crypto Custodian Refresher Approved Security Product Overview ISO27001 Internal Auditor Green IT ITIL V3 Foundation PRINCE Foundation PRINCE Foundation & Practitioner Technical Becrypt DISK Protect Becrypt Media Client Stonewood Flagstone Administrator Stonewood Eclypt Administrator Check Point Media Encryption (ME) Check Point Full Disk Encryption (FDE) Our aim is to increase the return on your investment by delivering a streamlined Microsoft IT strategy that will increase operational efficiency and reduce IT costs, we have a team of highly trained professionals who specialise in Microsoft licensing and solution delivery.

3 SBL Professional Training Software Asset Management Practice Software Licences are business assets which need to be effectively managed. Without efficient management processes organisations are operating at a risk. At SBL we work with organisations to identify ways of saving you money by providing you with the SBL has successfully delivered the following services: Planning and implementation Software Asset Management consultancy Discovery Tool Deployment Usage Metering Verification and Licence entitlement reconciliation Implementing best practice in Software Asset Management Merger and Acquisition licence consolidation. Software Retirement Policies These services were delivered by our highly trained Software Asset Management Practitioners whose accreditations include ITIL, SAM MCP and have experience of most market leading discovery and licence management tools. Contact SBL for more information Managed Service Desk SBL provide managed services which includes a combination of remote, proactive system monitoring and management along with on-site presence to rectify critical incidents. SBL offer a tiered approach to service desk delivery underpinned by a service level agreement customised to your organisation requirements. The primary function of the Service Desk is to augment organisations IT resources providing those skills which they do not have in house. We will provide Telephone and on-site support to install and manage servers, networks and applications while ensuring their systems are secure and relevant to their business needs. We also offer a fully managed Encryption service for organisations that are required to encrypt their data at HMG RESTRICTED Level and above. We will manage the procurement of hardware, encryption Manage solution and Key Material to deliver a fully encrypted device. As part of this Control IA Secure service we also offer a Password Management facility and post Protect deployment support.

4 CONSULT CONSULT Training Call one of our experts today to discuss your training needs SBL Specialise in Information Assurance and Quality Standards training Training can have a positive effect on performance Regular training and learning opportunities are an investment that will allow employees to prosper and develop their careers while giving your business a highly skilled workforce and a competitive advantage in the market. SBL specialise in Information Assurance and Quality standards training which is delivered either at our training facility in York, or on a customer s site. Consultants will design and deliver tailored courses to suit the needs of your organisation. Courses offered include: Professional and Best Practice Introduction to Information Assurance Crypto Custodian Refresher Approved Security Product Overview ISO27001 Internal Auditor Green IT ITIL V3 Foundation PRINCE2 Foundation & Practitioner ANALYSE CLAS MANAGED CONSULTMANAGED TRAINING SOLUTIONS ANALYSE ANALYSE TRAINING INNOVATION MANAGED MANAGED TRAINING INNOVATION SECURITY CLAS CONSULT TRAINING ANALYSE INNOVATION MANAGED ANALYSE MANAGED SOLUTIONS CONSULT ANALYSE Technical Becrypt DISK Protect Becrypt Media Client Viasat FlagStone Administrator Viasat Eclypt Administrator Check Point Media Encryption (ME) Check Point Full Disk Encryption (FDE) The training provided by SBL was exactly what we were looking for in terms of its pitch, presentation and clarity, and enabled us to achieve our objectives. Mark Adey IS Business Officer, VT Flagship By undertaking a regular review and re-development of an organisation s in-house learning portfolio, SBL can help to maintain the relevance of learning to the changing needs of your business. Call one of our training experts today on to discuss your training needs, or us at services@softbox.co.uk

5 Training Course Overview The following courses are run on a regular basis at SBL premises in York Call one of our experts today to discuss your training needs APPROVED SECURITY PRODUCT OVERVIEW: 1 day This course provides an overview of, and familiarisation with, approved products in four distinct areas; data at rest, data in transit, peripheral access control and security for mobile devices. Delegates will be shown examples of solutions in all of these areas, and discuss the advantages and disadvantages of one product over another. BECRYPT DISK PROTECT: 1 day This course is aimed at IT Security Professionals, Network Administrators & Technical Support personnel who are responsible for implementing Becrypt within networked or standalone environments. By the end of this course you will have a full understanding of the features of the Becrypt DISK Protect product. BECRYPT MEDIA CLIENT: 0.5 days Becrypt Media Client Baseline provides file and folder encryption to protect data while in transit on removable media including USB devices, CDs and DVDs. The data is protected by a strong password prior to the data being accessed. VIASAT ECLYPT ADMINISTRATION: 1 day SBL is pleased to support the release of the Eclypt suite of products by offering a one-day training course which will introduce you to the new products, explain the new features, and teach delegates how to deploy the new products on their devices. CHECK POINT MEDIA ENCRYPTION (ME): 1 day This course is aimed at IT Professionals, Network Administrators and Technical Support personnel who are responsible for implementing ME (Disknet Pro) within a networked or standalone environment. CHECK POINT FULL DISK ENCRYPTION (FDE): 2 days Our Training Consultant s in-depth product knowledge and comprehensive instruction will allow you to maximise the benefits of Check Point Full Disk Encryption. We provide delegates with the opportunity to gain practical hands-on experience, reinforcing product knowledge and enhancing the learning experience. CRYPTO CUSTODIAN REFRESHER: 1 day The Custodian Refresher course has been designed to provide revision to current Custodians focusing on the minimum national standards and procedures for the safe-keeping of cryptographic or accountable materials. The course is predominantly hands-on and will demonstrate accounting, prefaced by a synopsis of the threat to protect material. INTRODUCTION TO INFORMATION ASSURANCE: 1 day This course explores the basic pillars of security - technical, procedural, personnel and physical. The course provides a clear understanding of the principles behind information security and the threats, risks and recommendations. The knowledge you acquire will allow you to focus resource on the critical areas in the fight to secure your information.

6 Training Course Overview In addition to the regular courses we are happy to arrange other training courses Call one of our experts today to discuss your training needs PRINCE2 FOUNDATION: 3 days This accredited course provides participants with a thorough grounding in PRINCE2 and comprises of three main elements: PRINCE2 Principles: The need for structured project management and how PRINCE2 can be employed to achieve business-related objectives The Structure of PRINCE2 : How the major themes and processes work and how the roles associated with the PRINCE2 method can be made effective Tailoring PRINCE2 : Exploring the need for tailoring the method when introducing it into different environments and using it in different sizes of project All delegates will sit the PRINCE2 Foundation examination (a multiple choice paper) in the afternoon of day 3 ITIL V3 FOUNDATION CERTIFICATE: 3 days The ITIL Foundation Certificate in IT Service Management provides comprehensive first-level training for anyone involved in the provision, support and delivery of IT. The ITIL framework is a source of good practice in service management. ITIL is used by organisations world-wide to establish and improve capabilities in service management. The course includes an optional one hour multiple choice examination for the Foundation Certificate in IT Service Management - Version 3 and is a pre-requisite for the further training in ITIL Version 3 that leads to the ITIL Expert Certificate in IT Service Management. ISEB FOUNDATION CERTIFICATE: 3 days Every organisation faces the challenge of providing cost effective quality services, against a background of economic downturn, volatile energy costs and an obligation to the environment to reduce its carbon footprint. Organisations are also increasingly looking towards its IT/IS group to lead the way and assist them in realising their objectives and becoming greener. This course provides fundamental FIrst-level guidance for: - Anyone involved in procurement, provision, support, and delivery of Information Technology - Anyone with an interest in how IT can assist an individual or organisation reduce their carbon emissions - Individuals who have the responsibility of delivering an organisation s Green initiatives, IT or otherwise The course is accredited by, and follows the syllabus specified by, the Information Systems Examination Board (ISEB) and includes an optional one hour multiple choice examination for the ISEB Foundation Certificate in Green IT. VIASAT FLAGSTONE ADMINISTRATOR: 0.5 days Aimed at IT security Professionals, Network Administrators and Technical Support this course imparts the knowledge required to select the correct Flagstone product for your organisation. building upon our very own experiences in providing installation retro-fit services to military, Government and police forces, we offer exceptional training in installation and support for these products.