Integrated Management of Public Cleanliness in Singapore

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Susan Carson
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1 Integrated Management of Public Cleanliness in Singapore National Environment Conference 20 June 2012 Brunei Darussalam Pang Fung Yin (Dr) Head/Central Regional Office Environmental Health Department National Environment Agency (NEA), Singapore

2 Singapore in the 60s and 70s 2

3 Singapore Today 3

4 How did we improve Public Cleanliness in Singapore? 4

5 Multi-pronged Approach INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS KEY COMPONENTS INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION EQUIPMENT & MACHINERY CLEANING REGIME FINE TECHNOLOGY SURVEILLANCE CORRECTIVE WORK ORDER NATIONWIDE ENFORCEMENT DISTRICT REGIME BASED MONITORING TOOLS FEEDBACK/ GROUND OBSERVATION SURVEYS LITTERING BEHAVIOUR STUDY KEY MEASURES Bin Placement & Design Mechanisation Incorporating Technology Cleaning Standards Audit Performance Special Cleaning Area Enhancing Professionalism Penalty Review Enhanced Enforcement Target Group Outreach Motivational Factors 5

6 Multi-pronged Approach INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS KEY COMPONENTS INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION EQUIPMENT & CLEANING REGIME FINE MACHINERY TECHNOLOGY SURVEILLANCE ENFORCEMENT REGIME CORRECTIVE WORK ORDER NATIONWIDE DISTRICT BASED MONITORING TOOLS FEEDBACK/ GROUND OBSERVATION SURVEYS LITTERING BEHAVIOUR STUDY KEY MEASURES Bin Placement & Design Mechanisation Incorporating Technology Cleaning Standards Audit Performance Special Cleaning Area Enhancing Professionalism Penalty Review Enhanced Enforcement Target Group Outreach Motivational Factors 6

7 Infrastructure Towards mechanization To enhance cleaning efficiency & reduce the dependency on labour Incorporating technology To enhance efficiency of enforcement, each officer is issued a PDA since 2004 Use of Junction Eye Systems to provide us with clear real time video images of the cleanliness of selected areas 7

8 Infrastructure Incorporating technology building new audit system Field Asset Management E-reporting Inspection module Camera mounted sweepers In-vehicle mounted camera Tracking of contractor via GPS Video Surveillance 8

9 Infrastructure Incorporating technology The general public can take pictures of dirty public areas and feedback directly to NEA Scrollable Navigation bar 9

10 Multi-pronged Approach INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS KEY COMPONENTS INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION EQUIPMENT & CLEANSING REGIME FINE MACHINERY TECHNOLOGY SURVEILLANCE ENFORCEMENT REGIME CORRECTIVE WORK ORDER NATIONWIDE DISTRICT BASED MONITORING TOOLS FEEDBACK/ GROUND OBSERVATION SURVEYS LITTERING BEHAVIOUR STUDY KEY MEASURES Bin Placement & Design Mechanisation Incorporating Technology Cleaning Standards Audit Performance Special Cleaning Areas Enhancing Professionalism Penalty Review Enhanced Enforcement Target Group Outreach Motivational Factors 10

Overview of Public Cleaning Public cleaning in Singapore is divided into five regions and expressways Most the areas outsourced to cleaning contractors Work with event

11 Overview of Public Cleaning Public cleaning in Singapore is divided into five regions and expressways Most the areas outsourced to cleaning contractors Work with event organizers (e.g. F1, Marathon Runs, National Day Parrade) NWRO Scheduled Work SWRO Ad-Hoc / Emergency work CRO NERO SERO Cleaning methods Mechanical Manual Litter Picking Expressways 11

One-stop Call Centre for all cleanliness related feedback Enhance infrastructure

12 Integration of Public Cleaning Department of Public Cleanliness (DPC) Consolidate contracts from all agencies which manage public cleaning of public areas Build a One-stop Call Centre for all cleanliness related feedback Enhance infrastructure to encourage socially responsible behaviour NEA NParks SLA LTA PUB URA JTC HDB 12

13 Multi-pronged Approach INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS KEY COMPONENTS INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION EQUIPMENT & CLEANSING REGIME FINE MACHINERY TECHNOLOGY SURVEILLANCE ENFORCEMENT REGIME CORRECTIVE WORK ORDER NATIONWIDE DISTRICT BASED MONITORING TOOLS FEEDBACK/ GROUND OBSERVATION SURVEYS LITTERING BEHAVIOUR STUDY KEY MEASURES Bin Placement & Design Mechanisation Incorporating Technology Cleaning Standards Audit Performance Special Cleaning Area Enhancing Professionalism Penalty Review Enhanced Enforcement Target Group Outreach Motivational Factors 13

14 Public Education 3P Partnerships Promote Commitment and Joint Ownership with 3P Partners Public Government Agencies Nationwide Private Professional Associations Service Providers Target Groups People Grassroots Organisations Volunteer Groups District Based Patrons of Public Premises Participants of National Events Smokers Youths Mothers (as influencers) Grassroots/ Residents Community Events 14

15 Public Education Five Districts North West North East South East South West Central

16 Public Education National Campaigns Past campaigns Recent Campaign 16

17 Public Education Sociological Study (2009)

Public Education Sociological Study Results from the

Campaign (Launch in June 2010) Adopt a more Integrated

review on provision/placement of litter bins More targeted

18 Public Education Sociological Study Results from the Sociological Study helped to form the Anti- Littering Campaign (Launch in June 2010) Adopt a more Integrated Strategy Increased visibility of enforcement Comprehensive review on provision/placement of litter bins More targeted public outreach and education efforts Enforcement Education Infrastructure 18

19 Public Education Formation of Litter-Free Ambassadors 19

20 New Challenges Growing Cosmopolitan Population and Changing Demographics Internet Users (People with access to the Internet) Better Education High Internet Use Rising public expectations More graduates over the years

21 Regular Reviews To Stay Relevant INTEGRATED MANAGEMENT OF PUBLIC CLEANLINESS KEY COMPONENTS INFRASTRUCTURE GROUND OPERATIONS LEGISLATION PUBLIC EDUCATION EQUIPMENT & CLEANSING REGIME FINE MACHINERY TECHNOLOGY SURVEILLANCE ENFORCEMENT REGIME CORRECTIVE WORK ORDER NATIONWIDE DISTRICT BASED MONITORING TOOLS FEEDBACK/ GROUND OBSERVATION SURVEYS LITTERING BEHAVIOUR STUDY KEY MEASURES Bin Placement & Design Mechanisation Incorporating Technology Cleaning Standards Audit Performance Special Cleaning Area Enhancing Professionalism Penalty Review Enhanced Enforcement Target Group Outreach Motivational Factors 21

22 A Clean and Healthy Environment 22

23 Thank you

24 Developing Outreach Programme PLANNING IMPLEMENTATION 1 Understand the Ground Situation 6 Review Programmes 2 Identify Key Target Groups 5 Roll-Out Programmes (with 3P partners) 3 Identify Key Message, 3P Partners & Means of Outreach 4 Pre-Test Materials/ Pilot Initiatives

Waste Minimisation & Recycling Key Consideration

incineration plant & landfill Overall Recycling

2020, 70% by 2030 Key Programmes National Recycling

recycling receptacles for condominium School

JTC industrial estates Singapore Packaging Agreement

collection New Centralised Recycling Depository Land

25 Waste Minimisation & Recycling Key Consideration Land Scarcity Recycling reduces need for incineration plant & landfill Overall Recycling Rate: 58% Sustainable Singapore Blueprint - 65% by 2020, 70% by 2030 Key Programmes National Recycling Programme (HDB and landed) Mandatory provision of recycling receptacles for condominium School Recycling Corner Programme Recycling programme for JTC industrial estates Singapore Packaging Agreement School Recycling Corner Programme NRP Door-to-door collection New Centralised Recycling Depository Land for Recycling Companies Sarimbun Recycling Park Recycling Week Singapore Packaging Agreement

A Litter and Fly Tip Action Plan for Chichester District

Against Litter A Litter and Fly Tip Action Plan for Chichester District - 2017 2020 Year 2 - Revised September 2018 1 The Action Plan The responsibility to monitor the delivery of the action plan lies