DEEP DIVE. Leave IT Alone: The Vast Value of Self-Service. #DMRadio

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1 DEEP DIVE Leave IT Alone: The Vast Value of Self-Service #DMRadio

2 Featured Speakers

3

4

5 The Long-Standing Data Warehousing Models

6 The Reliance on ETL Must Subside!

7 Trust is the Cornerstone of Data-Driven Business Data warehousing was designed with old constraints - Storage was expensive - Processors were slow - Pipes were thin - Consolidation into a warehouse was possible Today, we don t need to strip out context! Federated queries can help restore trust in data! Without trust, data is basically useless

8 The Cycle Time for Disruption Is Collapsing The business world gets less forgiving by the day! Companies must be agile to survive. If organizations are not data-driven, they will not last! Consider these omens: Uber Airbnb LinkedIn

9 Leave IT Alone The Vast Value of Self Service DM Radio SPEAKER Kenny Cunanan Product Marketing & Analytics Manager

10 Kenny Cunanan Product Marketing Manager, Looker 2

11 Our Questions I. How did we get here? II. III. What has changed? What do we do? 3

12 How did we get here? 4

13 By standing on the shoulders of giants Relational Database Model Developed by Edgar Codd APRIL 5

14 By standing on the shoulders of giants. SEQUEL (later SQL) developed at IBM 1970 Relational Database Model Developed by Edgar Codd APRIL 6

15 By standing on the shoulders of giants. SEQUEL (later SQL) developed at IBM Monolithic BI tools like MicroStrategy and BusinessObjects gain traction 1970 Relational Database Model Developed by Edgar Codd

16 By standing on the shoulders of giants. SEQUEL (later SQL) developed at IBM Monolithic BI tools like MicroStrategy and BusinessObjects gain traction 1970 Relational Database Model Developed by Edgar Codd Self-Service Tools like Tableau and Excel begin to gain prominence 8

17 What has changed? 9

18 We re living in an age of modern databases Databases Then Databases Now 10

19 We re also living in the Golden Age of Data More data captured More data literacy 11

20 This means we can build on lessons from the past Single Source of Truth Data Discovery Self-Service 12

21 Technology alone is NOT going to solve everything. 13

22 Think of accessing data as grocery lines 14

23 Think of accessing data as grocery lines 15

24 True self-service creates a relationship between IT and business users 16

25 So, what do we do? 17

26 We focus on these two areas Build trust in the data Train Users Effectively 18

27 Build Trust in the Data Everyone accesses the same model Analysts codify their knowledge Logic lives in one place which means Version Control Auditable Keeps everyone on the same page 19

28 Train Users Effectively If you have an open service culture, you want everyone to have skills to use business intelligence tools. - Carl Anderson, Warby Parker 20

29 Example of a Curriculum Data Sources Data Storage Data Access Data Analysis Communication What data sources are available to us? Where does the data live in our organization? How does it get there? What are the different ways that we can access data? Why might we want to access data one way over the other? How do we ask proper questions of the data? What questions should I ask being in role X? What s the best way to visualize data? How do I present my findings so I don t extrapolate or stretch an interpretation? How do I provide feedback? 21

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