Pega 7 Webinar Series

Transcription

1 Pega 7 Webinar Series Achieve the Highest Levels of Availability, Scalability and Performance Mark Replogle Ken Schwarz October 16, 2013

2 Pega 7 Webinar Series 01 The Power to Simplify Pega 7 Overview Thursday, October 3 rd (recorded session available for replay) 02 Engage More Users through More Channels Wednesday, October 9th at 10AM ET (recorded session available for replay) 03 Achieve the Highest Levels of Availability, Scalability and Performance TODAY: Wednesday, October 16 th at 10AM ET

3 Pega 7 ilities Availability Scalability & Performance Manageability

4 High Availability The problem with nines

5 Zero-Disruption Architecture Planned/Initiated shutdown Single Sign On Single Sign On Single Sign On Application Server PRPC Application Server PRPC Application Server PRPC Replication Active Database Replica Database

6 Zero-Disruption Architecture Planned/Initiated shutdown Single Sign On Single Sign On Single Sign On Application Server PRPC Application Server PRPC Application Server PRPC Replication Active Database Replica Database

7 Zero-Disruption Architecture Recover from catastrophe Single Sign On Single Sign On Single Sign On Application Server PRPC Application Server PRPC Application Server PRPC Replication Active Database Replica Database

8 Zero-Disruption Architecture Recover from catastrophe Single Sign On Single Sign On Single Sign On Application Server PRPC Application Server PRPC Application Server PRPC Replication Active Database Replica Database

9 Zero-Disruption Architecture Recover from catastrophe Single Sign On Single Sign On Single Sign On Application Server PRPC Application Server PRPC Application Server PRPC Replication Active Database Replica Database

10 Zero-Disruption Architecture Recover from catastrophe Single Sign On Single Sign On Single Sign On Application Server PRPC Application Server PRPC Application Server PRPC Replication Active Database Replica Database

11 Zero-Disruption Architecture Recover from browser crash

12 Zero-Disruption Architecture Recover from browser crash Browser state is fully recovered after a crash. The user can continue working the case(s) that were active.

13 Zero Disruption Architecture o Failover is invisible to users. They are instantly migrated to a standby server and experience zero disruption. o Perform planned system maintenance without disrupting users. o These benefits work on premises or in the cloud.

14 Pega 7 ilities Availability Scalability & Performance Manageability

15 Pega Live Data Simplifies the use of data in business processes Traditional Approach Pega Live Data Data management clutters business process definitions. Hard to understand. Hard to change. Data are managed behind the scenes and automatically flow to the right process steps at the right time. Easy to understand. Easy to change , Confidential, Pegasystems Inc.

16 Pega Live Data The right data, in the right places, at the right times YOUR PROCESSES AND SCREENS FETCH UPON REFERENCE INTELLIGENT CACHING BACKGROUND RETRIEVAL PEGA LIVE DATA SYSTEMS OF RECORD AND BIG DATA , Confidential, Pegasystems Inc.

17 Pega Live Data Example: Load Customer info into a case management screen o The customer ID is set when the call is received o The customer property in the case is set to automatically populate from a Pega Live Data object o The information needed is automatically copied into the case and screen o This can be layered, so further embedded properties for accounts, transactions, etc. are also autopopulated , Confidential, Pegasystems Inc.

18 Pega Live Data Example: Load Customer info into a case management screen o The customer ID is set when the call is received o The customer property in the case is set to automatically populate from a Pega Live Data object o The information needed is automatically copied into the case and screen o This can be layered, so further embedded properties for accounts, transactions, etc. are also autopopulated , Confidential, Pegasystems Inc.

19 Pega Live Data Example: Load Customer info into a case management screen o The customer ID is set when the call is received o The customer property in the case is set to automatically populate from a Pega Live Data object o The information needed is automatically copied into the case and screen o This can be layered, so further embedded properties for accounts, transactions, etc. are also autopopulated , Confidential, Pegasystems Inc.

20 Turbo - Tracer o 300% performance improvement o Offline mode for easier analysis

21 Storage Size Reduction o The size of a work object reduced by 25% on an average. o Faster encoding of clipboard pages o Improves access to Rules, Data and Work o No application changes needed

22 Clipboard Improved Too o Property reduced 60% o Page reduced 40% o Access time reduced 20%-35% o No application changes needed

23 Pervasive Use of Optimized List Structures o Light weight constructs now the default o Most applications need no changes

24 XML Parsing o 50% reduction in XML parse times

25 More Turbo Chargers o Data-Transform execution speed improved 10% o Improved throughput with concurrent compilation o More targeted class invalidation o Java Generation streamlined o No application changes needed

26 Pega 7 ilities Availability Scalability & Performance Manageability

27 Zero-Disruption Production Upgrade Upgrade app or PRPC without system shutdown Single Sign On Single Sign On Single Sign On Work & Data Rules Schema , Confidential, Pegasystems Inc.

28 Zero-Disruption Production Upgrade Upgrade app or PRPC without system shutdown Single Sign On Single Sign On Single Sign On Work & Data Rules Schema New Rules Schema , Confidential, Pegasystems Inc.

29 Zero-Disruption Production Upgrade Upgrade app or PRPC without system shutdown Single Sign On Single Sign On Single Sign On Work & Data Rules Schema New Rules Schema , Confidential, Pegasystems Inc.

30 Zero-Disruption Production Upgrade Upgrade app or PRPC without system shutdown Single Sign On Single Sign On Single Sign On Work & Data Rules Schema New Rules Schema , Confidential, Pegasystems Inc.

31 Zero-Disruption Production Upgrade Upgrade app or PRPC without system shutdown Single Sign On Single Sign On Single Sign On Work & Data Rules Schema New Rules Schema , Confidential, Pegasystems Inc.

32 Zero-Disruption Production Upgrade Upgrade app or PRPC without system shutdown Single Sign On Single Sign On Single Sign On Work & Data Rules Schema New Rules Schema , Confidential, Pegasystems Inc.

33 Zero-Disruption Production Upgrade Upgrade app or PRPC without system shutdown Single Sign On Single Sign On Single Sign On Work & Data Rules Schema New Rules Schema , Confidential, Pegasystems Inc.

34 Zero-Disruption Production Upgrade Upgrade app or PRPC without system shutdown Single Sign On Single Sign On Single Sign On Work & Data Rules Schema New Rules Schema , Confidential, Pegasystems Inc.

35 Zero-Disruption Production Upgrade Upgrade app or PRPC without system shutdown Single Sign On Single Sign On Single Sign On Work & Data New Rules Schema , Confidential, Pegasystems Inc.

36 Security Access Manager o Built on your application s existing security model o Intuitive UI provides all the information you need o Manage all work types, flows, and flow actions used in your application o Easily grant or deny access to features without leaving the landing page Data Business Processes Operator Application Privilege Access Group Role

37 See Your Entire Security Model Easily Case Types Grid shows who can do what

38 Drill Down to Manage Permissions Select a user type Roles for this user type Specific permissions broken out by role Types of Access

39 Grant or Deny Access with a Few Clicks

40 Multi-Tenancy Support Reduces infrastructure costs, speeds provisioning, simplifies administration Server 1 Server 2 Server 3 Multi-tenant Server Pega Solution 1 Pega Solution 2 Pega Solution 3 Pega Solution 1 Pega Solution 2 Pega Solution 3 Application Server 1 Server PRPC Application Server 2 Server PRPC Application Server 3 Server PRPC Application Multi-tenant Server App Server PRPC Database 1 Database 2 Database 3 Multi-tenant Database One Pega 7 application instance can serve multiple client organizations

41 New Platforms o Cisco UCS Platform o PostgreSQL DBMS o VMware tc Server

42 Pega 7 ilities Availability Scalability & Performance Manageability

43 October 27 28, 2013 Hyderabad International Convention Centre Hyderabad, India Sunday 2:00pm 10:00pm Monday 9:30am 8:00pm

44 Follow Pega on Social Media o o LinkedIn: o Facebook o YouTube

45 Q&A

46 Build for Change Pega software revolutionizes how leading organizations optimize the customer experience & automate operations