Chapter 11 - Objectives. CSS 225 Database Systems. Chapter 11 Database Analysis and the DreamHome Case Study. Contents. Fact-finding techniques

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1 CSS 225 Database s Chapter 11 Database Analysis and the DreamHome Case Study Asst. Prof. Chukiat Worasucheep Applied Computer Science SCL 801 #9 KMUTT Chapter 11 - Objectives When fact-finding techniques are used in the database application lifecycle. The types of facts collected in each stage of the database application lifecycle. The types of documentation produced in each stage of the database application lifecycle. The most commonly used fact-finding techniques. How to use each fact-finding technique and the advantages and About a property rental company called DreamHome. How to apply fact-finding techniques to the early stages of the database application lifecycle. 2 3 Contents Fact-finding techniques and the advantages and The example facts collected from DreamHome Mission statement and objectives boundary and user views Fact-finding techniques The formal process of using techniques such as interviews and questionnaires to collect facts about systems, requirements, and preferences. It is critical to capture the necessary facts to build the required database application. Enables developer to learn about the terminology, problems, opportunities, constraints, requirements, and priorities of the organization and the users of the system. 4

2 Examples of data captured and documentation produced during the database application lifecycle Examples of data captured and documentation produced during the database application lifecycle Continue to next page 5 Continue from previous page 6 Fact-Finding Techniques 1. Examining documentation A database developer normally uses several fact-finding techniques during a single database project including: 1. examining documentation 2. interviewing 3. observing the organization in operation Can be useful to gain some insight as to how the need for a database arose. to identify the part of the organization associated with the problem. To understand the current system. 4. research 5. questionnaires 7 8

3 Examples of types of documentation that should be examined 2. Interviewing Most commonly used, and normally most useful, fact-finding technique. Enables collection of information from individuals face-to-face. Objectives include finding out facts, verifying facts, clarifying facts, generating enthusiasm, getting the end-user involved, identifying requirements, and gathering ideas and opinions Advantages and disadvantages of interviewing 11 Interviewing There are commonly two types of questions during the interview. Open-endedquestions allow the interviewee to respond in any way that seems appropriate. Closed-endedquestions restrict answers to either specific choices or short, direct responses. 12

4 3. Observing the Organization in Operation An effective technique for understanding a system. Advantages and disadvantages of using observation 14 Possible to either participate in, or watch, a person perform activities to learn about the system. Useful when validity of data collected is in question or when the complexity of certain aspects of the system prevents a clear explanation by the end-users Research Advantages and disadvantages of using research 16 Useful to research the application and problem. Use computer trade journals, reference books, and the Internet (including user groups and bulletin boards). Google Scholar 15

5 5. Questionnaires Conduct surveys through questionnaires, Advantages and disadvantages of using questionnaires which are special-purpose documents that allow facts to be gathered from a large number of people while maintaining some control over their responses Contents Fact-finding techniques and the advantages and The example facts collected from DreamHome 19 Mission statement and objectives boundary and user views 20

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7 25 26 Contents Fact-finding techniques and the advantages and The example facts collected from DreamHome Mission statement and objectives boundary and user views 27 Mission Statement for DreamHome Database 28

8 Mission Objectives for DreamHome Database Mission Objectives for DreamHome Database Continue to next page 29 Continue from previous page 30 Contents Fact-finding techniques and the advantages and The example facts collected from DreamHome Mission statement and objectives boundary and user views 31 Boundary for DreamHome Database 32

9 Major User Views for DreamHome Database Major User Views for DreamHome Database Continue to next page Continue from previous page Cross-reference of user views with main types of data used by each 35

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