When you try to post a batch in Microsoft Dynamics GP, you receive the following error message:

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1 1 of 7 2/16/2016 4:30 PM ARTICLE ID: LAST REVIEW: OCTOBER 25, REVISION: 7.0 Symptoms When you try to post a batch in Microsoft Dynamics GP, you receive the following error message: The stored procedure glppostbatch returned the following results: DBMS: 0, Great Plains: Cause This problem occurs for one of the following reasons, depending on the program version that you are running. Microsoft Dynamics GP The Posting Definitions Master table (SY00500) is experiencing issues that are caused by an upgrade or by a table corruption. Resolution Note Before you follow the instructions in this article, make sure that you have a complete backup copy of the database that you can restore if a problem occurs.

2 2 of 7 2/16/2016 4:30 PM Microsoft Dynamics GP To resolve this problem, re-create the Posting Definitions Master table (SY00500). To do this, you can use either of two options. The steps in Option 1 delete all batch records that are in the Posting Definitions Master table. The steps in Option 2 keep the existing batch records by using the Professional Services Tools Library (PSTL) tool. This tool will help you re-create the Posting Definition Master table and re-create the stored procedures and the auto procedures without losing data. Option 1: Use file maintenance 1. Have all users exit Microsoft Dynamics GP. 2. Microsoft Dynamics GP 10.0 or Microsoft Dynamics GP 2010 click SQL. 3. In the Database list, click the company database. 4. In the table list, click Posting Definitions Master. 5. Click to select the following check boxes: Recompile Update Statistics Drop Table Create Table Drop Auto Procedure Create Auto Procedure 6. Click Process. 7. Re-create the batches for each module in which you have unposted batches. To do this, follow the steps for each module. General Ledger On the Microsoft Dynamics GP menu, point to Tools, point to Utilities, point to Financial, and then click Reconcile. 2. In the Reconcile Financial Information dialog box, click to select the Batches check box, and then click Reconcile. 3. When you are prompted to print the Error Log report, click Cancel. Payables Management

3 3 of 7 2/16/2016 4:30 PM 2. In the Series list, click Purchasing. Note If you do not use the Multicurrency module, go to step In the Logical Tables list, select Payables History Logical Files, and then 6. Close the File Maintenance Error Report dialog box. 7. Microsoft Dynamics GP 10.0 or Microsoft Dynamics GP In the Series list, click Purchasing. 9. In the Logical Tables list, select Payables Transaction Logical File, and then 10. Click OK. 11. In the Report Destination dialog box, click to select the Screen check box, Purchase Order Processing On the File menu, point to Maintenance, and then 2. In the Series list, click Purchasing. 3. In the Logical Tables list, select Purchasing Transactions, and then click Insert. Receivables Management 2. In the Series list, click Sales. 3. In the Logical Tables list, select Receivables Open Transaction Files, and then

4 4 of 7 2/16/2016 4:30 PM Invoicing 2. In the Series list, click Sales. 3. In the Logical Tables list, select Invoice Work, and then Sales Order Processing 2. In the Series list, click Sales. 3. In the Logical Tables list, select Sales Work, and then Inventory 2. In the Series list, click Inventory. 3. In the Logical Tables list, select Inventory Transaction Work, and then 6. On the Transactions menu, point to Inventory, and then click Batches. 7. Click the next record button to display the first inventory batch. 8. Click to select the Post to General Ledger check box. 9. Repeat steps 7 and 8 for each batch. Bill of Materials

5 5 of 7 2/16/2016 4:30 PM 2. In the Series list, click Inventory. 3. In the Logical Tables list, select Bill of Materials Transactions, and then Project Accounting click PA Check Links. 2. In the Logical Tables list, click the first table that is listed and that corresponds to a Project Accounting transaction type that you use. Then, The following table lists the transaction types and the tables that are available in Project Accounting. Transaction type Timesheet Equipment Log Miscellaneous Log Inventory Transfer Purchasing Transactions Revenue Recognition Employee Expense Billing Batches Table PA Timesheet Transactions PA Equipment Log Transactions PA Miscellaneous Log PA Inventory Transfer Transactions PA Purchasing Transactions PA Revenue Recog Transactions PA Employee Expense Transactions PA Billing Transactions 3. Repeat step 2 by selecting the next applicable table that is listed in that step. Repeat step 2 as many times as required to insert all the applicable tables. Then, click OK. 4. In the Report Destination dialog box, click to select the Screen check box, Option 2: Use the free toolkit from Professional Services Tools Library 1. Obtain the Professional Services Tools Library (PSTL) tool for Microsoft Dynamics GP 2010 or for Microsoft Dynamics GP 10.0.

6 6 of 7 2/16/2016 4:30 PM For more information about the Professional Services Tools Library, use one of the following options: Customers: For more information about PSTL, contact your partner of record. If you do not have a partner of record, visit the following web site to identify a partner: Microsoft Pinpoint ( Partners: For more information about PSTL, visit the following web site: ( 2. Install the PSTL tool. 3. When the installation is complete, start Microsoft Dynamics GP. 4. When you are prompted to include a new code, click Yes. 5. Log in to Microsoft Dynamics GP as the system administrator (sa). 6. To add the PSTL tool to the shortcut bar, click Add, click Other Window, expand Technical Service Tools, expand Project, click Professional Tools Library, click Add, and then click Done. 7. On the shortcut bar, click Professional Service Tools. Note You must wait for the SQL objects to build. 8. When you receive the prompt to enter registration keys, click Cancel. Note You do not have to have registration keys to use Toolkit. 9. Click Toolkit. The, click Next. 10. Under Toolkit Options, click Recreate SQL Objects, and then click Next. 11. In the Series field, click Company. 12. In the Table field, click SY Under Maintenance Options, click to select the Recreate Selected Table check box, and then click to select the Recreate data for selected table(s) check box. 14. Click Perform Selected Maintenance. 15. Click OK when you receive the following messages: Table will be recreated with data. SY00500 table will be recreated with data. Verify a backup has been made before proceeding.

7 7 of 7 2/16/2016 4:30 PM SY00500 has been recreated. Additionally, you may have to re-create a trigger that is advised by Toolkit. To do this, follow these steps: 1. In SQL Query Analyzer, open the Triggers.cmp file that is in the following path: \GP\SQL\Install\0\Company 2. Replace all instances of the %SYSDBNAME% parameter by using the DYNAMICS parameter. 3. Run the script. Applies to Microsoft Dynamics GP 2010 Microsoft Dynamics GP 10.0 Microsoft Dynamics GP 9.0 Microsoft Business Solutions Great Plains 8.0, when used with: General Ledger Keywords: kbexpertiseinter kberrmsg kbtshoot kbmbspartner kbmbsmigrate kbprb KB898996