Senior Technical Manager, ATG, Oracle Corporation. Vamsi Mudumba. High Availability. High Availability

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1 High Availability High Availability Vamsi Mudumba Senior Technical Manager, ATG, Oracle Corporation

2 Agenda HA Overview Availability Defined HA Importance Designing Solutions for HA Causes of Downtime HA Solutions from Oracle RAC Terminology and Features

3 HA Overview HA Overview Databases and the Internet have enabled worldwide collaboration and information sharing, by extending the reach of database applications throughout organizations and communities. Small businesses and global enterprises alike have users all over the world requiring access to data 24- hours per day. Without this data access, operations can stop, and revenue is lost.

4 HA Overview HA Overview Users, who have become more dependent upon their solutions, now demand servicelevel agreements from their Information Technology (IT) departments and solutions providers. Increasingly, availability is measured in dollars, marks, yen and pounds, not just in time and convenience.

5 Availability Defined Availability Defined Availability is measured in the eyes of an application's end-user Availability is the degree to which an application or service is available when, and with the functionality, users expect. Performance failures due to higher than expected usage create the same havoc as the failure of critical components in the solution.

6 Availability Defined Availability Defined Highly available solutions have three basic characteristics - reliability, recoverability, and continuous operation. Reliability: Reliable solutions are made of components that seldom fail. Recoverability: In the event a component does fail, a highly available solution quickly recovers without human intervention. Continuous Operation: Highly available solutions continue to provide service, even during maintenance activities.

7 Importance of Availability Importance of Availability Most often these new solutions rely on immediate access to critical business data. When data is not available, the operation can cease to function Downtime can lead to lost productivity, lost revenue, lost customer goodwill, bad press, and lawsuits. Bad Press results in lost revenue & dissatisfied customers Examples include: Pager malfunction, Service down

8 Importance of Availability Importance of Availability If a mission-critical application becomes unavailable, the enterprise is placed in jeopardy. Difficult to place direct cost on downtime Angry customers, idle employees & bad press can t be quantified SLA s that are not met and financial costs incurred due to legalities are quantified

9 Importance of Availability Importance of Availability Availability and Internet The Internet extends the reach of database applications throughout organizations and communities. This reach further highlights the importance of high availability in data management solutions. Small businesses and global enterprises alike have customers all over the world requiring access to data 24-hours per day. Small businesses that have embraced the Internet have been dramatically affected.

10 Designing Solutions for Designing Solutions for Availability Solutions are built on a variety of components Application availability is the product of the availability of all the individual components that make up the application. Weak links in the application stack affect the availability of the overall solution.

11 Components of a HA solution Components of a HA solution

12 Causes of Unplanned Downtime Causes of Unplanned Downtime

13 Causes of Planned Downtime Causes of Planned Downtime

14 Positioning of Oracle Solutions Positioning of Oracle Solutions for High Availability System Failures Real Application Clusters Unscheduled Outages Data Failure & Disaster Data Guard Human Error Data Guard

15 Real Application Cluster - what is it? Multiple instances of Oracle running on many nodes All instances share a single physical database All instances have common data, control, and initialization files Each instances has individual, shared log files and rollback segments or undo tablespaces All instances can simultaneously execute transactions against the single database Caches are synchronized using Oracle s Global Cache Management technology (Cache Fusion)

16 Real Application Clusters Real Application Clusters Run All Your Applications Add Low Cost Capacity on Demand Scalable Highly Available Manageable Secure

17 CPU Costs (List) for 550,000 Transactions /hour $3,000,000 $2,000,000 $2,700,000 $1,000,000 $0 (1) 72-CPU UNIX SMP $160,000 $60,000 (4) 4-CPU Dell Itanium 2-based 7250s (10) 2-CPU Dell Xeon-based 1750s List Prices Based on Telecom Application Workload

18 RAC vs Single Server Matching or Exceeding Performance at a Fraction of the Cost 140 % SMP RAC OASB TPC-C Telecom Loan 16 CPUs IBM 64 CPUs HP/ Intel 72 CPUs Sun 48 CPUs Sun

19 RAC: The Cluster Database Network Centralized Management Console High Speed Switch or Interconnect Interconnect Users No Single Point Of Failure Shared Cache Shared Cache Clustered Database Servers Hub or Switch Fabric Mirrored Disk Subsystem Storage Area Network Drive and Exploit Industry Advances in Clustering

20 Technical Platform: Oracle E- E Business Suite 11i10 Desktop Layer MS Internet Explorer - Netscape Navigator Presentation User Interaction Application Portal GUI Services Application Server Layer Oracle9i Application Server Reporting Business Process Mgmt Mobile Services Concurrent Processing Integration Application & System Mgmt Database Layer Oracle9i/10g Database Data Storage (OLTP-OLAP) Data Intensive Logic

21 Internet Extranet (DMZ) Intranet Example: Available and USERS Scalable System Network Load Balancing Application Servers Oracle9i Application Server Server Cluster Oracle9i Database Real Application Clusters (RAC) or Fail-Over Cluster Storage

22 Example: Available and Scalable System USERS Internet Extranet (DMZ) Intranet Oracle9i Data Guard Physical Standby With Oracle Real Application Clusters (RAC) Oracle9i Application Server Oracle9i Database Storage

23 Q & A Q & A

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