FlipFactory. Software Version 7.6 Release Notes. About FlipFactory Version 7.6. Media Transcoding and Analysis. Documentation and Support

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1 Software Version 7.6 Release Notes About FlipFactory Version 7.6 FlipFactory Release is a minor release of the FlipFactory product family, including: New Media, New Media Broadcast, ProSD, ProHD, TrafficManager, AdManager, GraphicsFactory, and FactoryArray. Note: If your maintenance has expired and you upgrade your FlipFactory system, it will not function after the upgrade. Version 7.6 requires you to obtain a new license from Telestream if your maintenance expiration date is May 10 th, 2016 or earlier. Please contact to verify that your maintenance is current and to obtain the new license. Media Transcoding and Analysis FlipFactory 7.6 supports a separate installer for transcoding and analysis components. The FlipFactory 7.6 installer includes Transcoding & Analysis version and does not require additional steps to install this component. Documentation and Support Full installation instructions and the FlipFactory User Guide can be found at: Also please see Upgrade Installation Tips at the end of these release notes. FlipFactory 7.6 supports the following component versions: SQL Server Version: SQL Express 2005 SP3 is included in this release. If upgrading to SQL Standard Edition, SQL 2005 and SQL 2008 versions are supported. If you are planning a SQL upgrade, please contact Telestream Technical support for assistance. Server Operating Systems: Windows Server 2008 R2 is the supported operating system for FlipFactory 7.6. Java Version: Java version 1.6.0_21 QuickTime: QuickTime is recommended (see note below) For information on FlipFactory support options available, and for other ways to contact support, please refer to the Telestream Vantage Support location on our website at Telestream, LLC Page 1 August 2016

2 FlipFactory and QuickTime QuickTime is required for certain encoding and decoding tasks in FlipFactory. It is recommended that QuickTime version is run on FlipFactory systems. In April of 2016 the United States Department of Homeland Security issued an alert that running QuickTime for windows represented a security risk. The recently announced security flaws are only in the actual QuickTime player component of the software. We therefore recommend only removing this component from machines running Telestream software, rather than uninstalling QuickTime for Windows. This should circumvent the security flaws while leaving Telestream software fully functional. Instructions to Remove QuickTime Player: 1. Go to C:\Program Files (x86)\quicktime 2. Delete file QuickTimePlayer.exe 3. Select Yes at the confirm delete dialogue box. If your IT policies require you to completely uninstall QuickTime for Windows from machines running FlipFactory then the following functionality will no longer be available: Insert QuickTime Movies in the Media Expansion Movie overlays Image overlays Audio overlays All Graphics Factory functionality 3GP Encoder Final Cut and QuickTime NLE encoder MPEG-4 (Apple) encoder QuickTime encoder QuickTime Streaming encoder Playback editor FlipFactory 7.6 and the Microsoft.Net Framework FlipFactory 7.6 has a dependency on the Microsoft.Net framework; version 4.0 or later of the framework must be installed on all FlipFactory 7.6 machines for the software to function correctly. The FlipFactory 7.6 installer does not include the.net framework, customers upgrading to FlipFactory 7.6 will need to ensure that Microsoft.Net framework 4.0 or later is installed on all machines being upgraded. Please contact Telestream support for additional assistance Telestream, LLC Page 2 August 2016

3 New Features in this Release FlipFactory 7.6 includes numerous minor improvements and bug fixes, please see the Fixed in this Release section for more detail. FlipFactory 7.6 includes support for new style PitchBlue files with AAC audio. Please note that some changes may need to be made to your PitchBlue processing factories to enable this. Please contact Telestream support for more information. FlipFactory 7.6 has been qualified for Avid workflows with Interplay Transfer, this includes: Sending content from Avid to FlipFactory environments via Send to Playback with Interplay Transfer version 3.2. Ingesting content from FlipFactory to Avid environments with Interplay Transfer version Telestream, LLC Page 3 August 2016

4 Fixed in this Release The following reported issues have been verified as fixed since the release of FlipFactory 7.5: TXGP-1169: Audio loudness filter now returns correct values TXGP-1106: Audio Loudness measurement no longer repots values of -99 TXGP-848: Fixed crash when flipping 720x512 source to LXF 720x480 with the media expansion filter TXGP-494: Fixed issue when using WAV files bigger than 4GB for audio overlays TXGP-359: Fixed intermittent failures in 3GP encoder TXGP-344: Fixed issue that could cause HD WMV outputs to have black video TXGP-316: Transcodes no longer fail when making WMV outputs with an audio loudness adjustment TXGP-301: Avid sources transcoded to MXF DVCPro50 no longer show black lines on the output TXGP-243: Fixed issue where audio was slightly truncated when making AES audio in a VOD transport stream TXGP-176: Fixed issue that could cause truncated outputs when using Avid Send to Playback over unreliable networks TXGP-173: Fixed issue preserving captions from certain QuickTime sources TXC-8364: Fixed timecode error in Final Cut / QuickTime NLE encoder when making fps content TXC-8189: Improved performance when decoding QuickTime files from storage TXC-8158: Fixed issues that could cause output files to be 25% too long when performing a Telecine frame rate conversion TXC-8071: Fixed issue with SCC insertion producing mis-timed captions in customer s workflow TXC-7813: Improved performance when reading from and writing to Isilon storage, for a number of formats. TXC-7790: Fixed luminance levels issue when transcoding from some Avid QuickTime MJPEG sources TXC-7745: Fixed issue preserving captions to 720p outputs using the LXF encoder TXC-7743: Added the ability to decode AVI files with H.264 video and AAC audio TXC-7710: Fixed intermittent issue that prevented EVS outputs from importing correctly on an EVS Axis TXC-7638: Fixed frame jump issue when going from Adobe Premiere MPEG-2 MXF to Omneon MPEG-2 4:2:2 TXC-7607: Resolved minor duration mismatch that occurred when direct converting some files to Omneon MXF TXC-7509: Fixed extraction of Omneon user data captions from files where captions did not start at beginning of the file TXC-7488: Added ability to limit P2 output file sizes to 4 GB, larger clips are spanned across multiple files TXC-7480: Added ability to decode QuickTime files with a.qt file extension TXC-7439: Improved handling of pre-charge frames from Omneon sources TXC-7394: Verified that MediaInfo now reports correct bit-rate for our MPEG-2 Program Stream outputs 2016 Telestream, LLC Page 4 August 2016

5 TXC-7356: Fixed slow encode issue in the IPTV Transport Stream encoder when encoding to both HE-AAC and AAC-LC simultaneously TXC-7227: Added support for decoding audio only MOV files TXC-7193: Fixed issue where output file duration could be a second or two too long when transcoding from video-only source files TXC-7085: H.264 Encoder no longer creates 1 KB file when Fast Start or Streaming is enabled TXC-6978: Fixed issue where direct convert of customer s GXF source was failing TXC-6954: Fixed issue with duplicate idr_pic_id in adjacent frames in AVC Intra outputs TXC-6901: Added better capability to handle transport streams with no PCR TXC-6882: GoPro version 4 source files now decode correctly TXC-6859: Verified that customer s MP4 sources no longer cause transcodes to hang TXC-6857: Fixed issue when encoding content with very long file names to GXF TXC-6781: 360 Maxx HD outputs now play correctly on the server TXC-6753: Fixed several issues relating to MXF AVC Proxy outputs TXC-6472: Added code to handle incorrectly formed XDCAM MXF files that caused corruption in the decoded video frames TXC-6470: Blanking synthesis now works for V210 sources TXC-6468: Fixed minor color distortion when decoding specific AVI sources TXC-6464: MXF encoder no longer truncates video if source audio is shorter than video TXC-6435: Can now decode specific H.264 MOV source file TXC-6430: TIFO Files with AVC-Intra essence now decode successfully TXC-6427: Fixed issue decoding audio from MXF files with multiple audio channels in a single track TXC-6347: VCHIP information is now preserved from ProRes mov source TXC-6340: Fixed broken Dual Stereo option in the MPEG-2 Program Stream encoder TXC-6321: 608 to 708 up-convert filter now preserves certain accented characters TXC-6320: Added capability to read SCC files with UNIX file format TXC-6315: VBI captions now pass into LXF 720p output TXC-6298: Fixed decoding of F4V and F4A files TXC-6293: Reduced default VBV size in MPEG-1 system stream encoder TXC-6269: Fixed decode of customer s 360 MAXX HD source file TXC-6262: Fixed issues extracting captions from specific Transport Stream sources with H.264 video essence TXC-6238: Fixed artifact on output when using Image Overlay Filter with a fade in or out TXC-6237, TXC-6224: 608 to 708 up-converted captions now have correct placement TXC-6227: 608 to 708 up-conversion no longer causing missing captions in first line of playout TXC-6226: Fixed audio artifact in MXF output files when source audio is shorter than source video TXC-6218: FlipFactory now correctly decodes CC1 rather than CC3 from TIFO ProRes 720p60 outputs TXC-6206: Fixed issue with Omneon AVC Intra outputs not playing in some media players TXC-6203: Fixed A/V sync issue in MOV files with H.264 essence that have been trimmed in QuickTime player TXC-6171: Fixed audio cross-talk issue when making MP4 outputs with AAC audio in the H.264 encoder TXC-6170: Re-added IMX profiles to Omneon encoder 2016 Telestream, LLC Page 5 August 2016

6 TXC-6157: MXF XDCAM EX now shows correct MPEG-2 sequence bit-rate TXC-6154: Changed JPEG2000 decompression libraries TXC-6042: Fixed issue where ProRes MOV files could not be processed in TSEDL workflows TXC-6016: Fixed issue where MXF OP1a AVCI 720p50 outputs were missing 1 frame TXC-5939: Fixed issue that was causing loudness measurements to hang TXC-5888: MPEG-1 System Stream outputs now play correctly in VLC TXC-5880: TIFO decoder is no longer garbling 608 captions from 24p sources TXC-5798: Fixed issue where some MP4 sources with H.264 video would not direct convert TXC-5746: MXF XDCAM HD files now load correctly on Sony PDW- U2 device TXC-5522: Flip no longer hangs indefinitely when flipping GXF DV50 files when license is missing TXC-5484: Added capability to handle 608 only VANC in TIFO sources TXC-5365: Fixed DNxHD 720p 10 bit decoding issue TXC-5292: Audio is now decoded correctly from customer s MOV source TXC-4716: Fixed color levels for black fill in TSEDL workflows TXC-5130: Added ability to handle QuickTime source files with no extension TXC-4300: Burnt-in Timecode from customer s 720p source is now correct TXC-3649: MOV files without a Sync table are now supported TXC-3647: Certain Omneon native files now transcode successfully to FCP 720p with 708 Captions enabled TXC-2834: Media Expansion "Insert Black Frames" now have correct luma values TXC-2626: Fixed problem where audio was being cut slightly short on some Matrox AVI outputs FF-9728: Fixed issues browsing to K2 servers with newer firmware when setting up K2 monitor or delivery FF-9702: Graphics Factory: Template Creator no longer crashes when inserting a variable in Text Editor 2016 Telestream, LLC Page 6 August 2016

7 Reported Issues in this Release The following issues have been reported and have not been confirmed as resolved: TXGP-1522: Possible field order issue with AVC-Intra Class i fps outputs TXGP-1082: Avid Transfer Engine Encoder IMX 50 output is displayed as MPEG 30 in Interplay Access/Media Composer TXGP-1073: TransferEngine fails to read IMX 30 output from Avid Transfer Engine Encoder TXGP-1035: MXF OP1a AVC-Intra 50 output is flagged as DAR 4:3 TXGP-1029: MPEG-2 Program Stream outputs passing incorrect frame rate information to SeaChange MVL TXGP-1021: DNxHD 100 source files from Adobe won't decode properly TXGP-1020: MXF XDCAM source loses captions after Omneon SD down-convert TXGP-1013: ProRes VBI captions are not preserved when going to an Omneon MXF output TXGP-963: GXF SOM/EOM insertion won't insert SOM timecode from source TXGP-933: Matrox AVI outputs create incorrect index size for the length of the file TXGP-862: Microsoft's Office Livemeeting WMV sources will not be decoded properly TXGP-858: Omneon DV to FCP DV outputs show black curtains after encode TXGP-810: ProRes in Media Expansion Filter shows white/grey horizontal lines TXGP-779: Slight Color and Luma shift when using Media Expansion Filter TXGP-648: Static audio on output after decoding MOV file with 32-bit Big Endian audio TXGP-612: Omneon encoder fails with a timeout error for long QT ProRes HD sources TXGP-174: Transcoding of QT ProRes source results in output files with noisy audio TXGP-163: WMV outputs have "muffled" audio on outputs with lower audio bitrate TXGP-32: 720p60 source encoded to IPTV NTSC/1080i60 with SCC insertion is doubling captions TXC-6445: 708 captions may not play out properly in GXF output files made from TIFO files coming from the Playback Service for Avid TXC-6280: Avid Transfer Engine: DVCProHD 72060p outputs have A/V sync issue - output.dif video is pixelated. TXC-6275: Avid Transfer Engine: 16x9 outputs are read as 4x3 in Avid Media Composer TXC-6274: Avid Transfer Engine: Output video is skewed FF-9744: Updating very old LXF HD factories will not correctly show the parameter Enable VANC Insertion after the update and outputs will no longer have captions (creating a new factory will rectify this issue) FF-9743: Graphics Factory, Darken Region layer no longer has any effect FF-9690: Monitor Media Recovery option can randomly fail to revert from User Defined to Default in factories with multiple monitors FF-9639: In the Dublist monitor, when the option Automatically forward jobs with duplicate ISCIs and Active Dublists is not selected, the earliest file is picked up rather than the most recent. QuickTime 7.7 Issues Issues have been reported when using the Apple 3GP and Apple MPEG-4 encoders with QuickTime version 7.7 note that Telestream recommends using QuickTime as the preferred version. Issues have also been reported on systems where QuickTime version 7.7 has been installed, even after reverting the QuickTime version to Telestream, LLC Page 7 August 2016

8 IPV Spectreview IPV Spectreview software is no longer supported. SQL SQL Express 2005 SP4 is not supported for FlipFactory 7.6. Upgrading from Previous Versions! NOTE: Please test before upgrading your production environment It is always advisable to run a separate copy of this new build, staging your production workflow in a test environment, before updating your FlipFactory production server. Telestream can provide you with a limited license in order to configure and qualify this new release in a test environment prior to upgrading your production server. For details on how to replicate your FlipFactory accounts database onto a test/qualification server please reference Importing and Exporting Accounts, in Chapter 10, Database Implementations and Operations, in the FlipFactory User s Guide; alternatively, Telestream Support or call our technical support team at in North America or outside of North America. For complete upgrade instructions please refer to the FlipFactory 7.6 User s Guide, Chapter 2, Installing FlipFactory, Upgrading from Earlier Versions, on page 2-5. If upgrading to 7.6 from FlipFactory 6.1, please uninstall FlipFactory first. If upgrading from 6.0 or earlier, please contact customer service. Please make sure that QuickTime is present on your FlipFactory server before installing FlipFactory 7.6. Note: When you first launch the FlipFactory console, you may be asked to re-install QuickTime. To remove this warning, simply un-install QuickTime, then re-install QuickTime. Automatic Factory Upgrades You can enable Automatic Factory Upgrades, to revise all factories and accounts to the latest version of FlipFactory. This feature eliminates the requirement to manually re-build factories when performing an upgrade. This automatic upgrade option adds new options to all monitors, notifications, and codecs in each factory. To enable automatic factory upgrades, check Automatic Account Update under Advanced Settings in the FlipFactory System Settings window, and then restart the Flip Engine service. All accounts and factories in the database will automatically be upgraded when the service starts; any subsequent accounts that are imported will also be upgraded automatically. Note that if this option is used, it may take several minutes to upgrade the accounts; during that time you may not be able to connect to FlipFactory. Alternatively: You may right-click on any individual factory to upgrade it. While the automatic factory upgrade feature saves users from the requirement to manually re-build factories when performing an upgrade, we strongly recommend that you manually inspect the settings in upgraded factories prior to putting them into production Telestream, LLC Page 8 August 2016

9 Note: The IPTV and VOD codecs do not upgrade correctly if the factories were made in versions of FlipFactory prior to version 6.1. If your factories use these products, please note your settings before automatically upgrading your factories. You may be required to re-create these products by hand. Upgrading and Custom Stylesheets If you use stylesheets for metadata processing or other workflows, and have modified the default XML templates, to preserve your settings please make a copy of each modified stylesheet and change its name to something unique to your environment. Then, restart the FlipFactory service and select the newly named stylesheet in the factory where it is used. FlipFactory will not overwrite uniquely-named stylesheets during an installation. Windows Media Encoding Windows Server 2008 requires that you enable the Windows Desktop User Experience prior to creating WMV outputs. Disabling Bonjour: It is recommended that you disable the Bonjour service after installing FlipFactory Telestream, LLC Page 9 August 2016

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