Summary Introduction... 3 Login and Registration... 4 Type1 User Registration... 5 Type2 User Registration... 8 Forgot Password Login...

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1 Summary Introduction... 3 Login and Registration... 4 Type1 User Registration... 5 Type2 User Registration... 8 Forgot Password Login Search Result Page Search Result List Request Information at all type2 users Openstreet Map Type2 User Personal Page Main View Leave Feedback tag in menu button Request Information tag in menu button Photos and Videos tag in menu button Client Photos tag in in menu button Report tag in menu button Main Navigation Drawer Menu for Private/Pro user Edit Profile for Type1 User Edit Profile for Type2 User Feedback Sent for Type1 User Promotions Received for Type1 User Photos and Videos for Type2 User Feedbacks Received for Type2 User Promotions Sent for Type2 User Settings for Type1 User Settings for Type2 User Contact Us for All Users Information for All Users Main Navigation Drawer Menu for Administrator user Appendix Calculations after validation/verification

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3 Introduction This is an APP that must to work in multi-client mode. Client-Server communications must use SSL/TLS security protocol. You have implement an APP for Android smartphones and IOS smartphones: for Android APP must be developed with support library to be compatible with all versions of Android from 4.1 version and for IOS must be developed from 8.0 version to up. This is only a guideline of the features that must have the APP, and you can improve the look and feel to your liking (I say improve). For this project I need source code solutions ready to compile myself a new exe file (with Android Studio and XCode for example). Only registered users can use APP. There are two type of users that login: Type1 users and Type2 users. All user registered information are stored in one table of database called users_registration ; to distinguish type1 user from type2 user you can see user_type record: if this record is set to 1 the user is a type1 user, if this record is set to 2 the user is a type2 user (if this record is set to 255 the user is a special type2 user as Administrator). There are different type of type2 users depending which kind of category they are: different category of type2 users are stored in table called categories_list ; these categories is also present in users_registration table as category_1, category_2 and category_3 records (a type2 user can have also three different categories).

4 Login and Registration When a user access to for the first time on APP, he must register himself. He can press Registrati button and it appears new page where he can insert registration information.

5 The user can decide if want a type1 user account TYPE 1 or a type2 user account TYPE 2. Type1 User Registration If he s a type1 user he can insert following mandatory information: nome (Name) max 50 chars, cognome (Surname) max 50 chars, ( ) max 50 chars, ripeti (Repeat ) max 50 chars, password (Password) max 10 chars. When you click on Avanti button he can insert other following mandatory information: indirizzo (Address) max 50 chars, civico (Address Number) max 10 chars, cap (Postal Code) max 5 chars,

6 città (City) max 50 chars, nazione (Nation) cannot be modified (is imposted as italia ) and cellulare (Mobilephone) max 20 chars. There is also a checkbox which it must be checked to complete the registration (mandatory); there is also an hyperlink text Presa visione ed accettazione dei Termini e Condizioni di Utilizzo e delle Norme sulla Privacy which if clicked it opens a new page with a long text related to terms of use and privacy policy. When you click on Registrati button all inserted information must be stored in users_registration table of database; mandatory information for sql insertion command are:

7 user_type: for type1 user it must be set to 1 user_code: this is a code that you can get by datetime (YYYY/MM/DD hh:mm:ss) from 1970 in milliseconds (example ) from textbox - It is the primary key a type1 user logs in with password: from password textbox (it must be encrypted) name: from nome textbox surname: from cognome textbox address: from indirizzo textbox address_num: from civico textbox city: the textbox where you write the city is an autocomplete textbox and it is linked to cities_for registration table in particular to city record. cap: from cap textbox mobilephone_1: from cellulare textbox province: this you can get with a query in cities_for_registration table looking for inserted city and to show the province record associated to inserted city region: this you can get with a query in cities_for_registration table looking for inserted city and to show the region record associated to inserted city datetime_registration: is the datetime of registration name_to_show: you can build this string using the entire name of user and the first character of surname with the dot following (example Anna P. ). When all information are stored on database, following message is shown on screen: Grazie per la tua registrazione! Ti abbiamo inviato una mail all indirizzo specificato. Aprila e clicca sul link presente per confermare la tua registrazione.

8 Now must be created an from to of type1 user with inside the link to validate the for complete the registration. When the user will click on link present in the to complete the registration, the record validated of users_registration table will be set to 1. If user doesn t confirm the registration, record validated will remain set to 0 and login is not possible with following popup error: Accesso negato: devi confermare la registrazione cliccando il link presente nella ricevuta in fase di registrazione.. Type2 User Registration If you are a type2 user you can press on Partita Iva button and insert following mandatory information: ( ) max 50 chars, ripeti (Repeat ) max 50 chars, password (Password) max 10 chars, partita iva (Pro Code) max 11 chars, categoria you can insert max 3 different categories and each category must be max 50 chars each; there are add and delete buttons to add or delete other categoria textboxes.

9 When you click on Avanti button you can choose if you are a type2 user ( No Società ) or a company ( Società ). If you click on No Società you can insert following mandatory information: nome (Name) max 50 chars, cognome (Surname) max 50 chars, indirizzo (Address) max 50 chars, civico (Address Number) max 10 chars, cap (Postal Code) max 5 chars, città (City) max 50 chars, nazione (Nation) cannot be modified (is imposted as italia ) and cellulare (Mobilephone) max 20 chars.

10 If you click on Società you can insert following mandatory information: nome società (Company Name) max 50 chars, indirizzo (Address) max 50 chars, civico (Address Number) max 10 chars, cap (Postal Code) max 5 chars, città (City) max 50 chars, nazione (Nation) cannot be modified (is imposted as italia ).

11 In this two cases at the end there is also a checkbox which it must be checked to complete the registration (mandatory); there is also an hyperlink text Presa visione e accettazione dei Termini e Condizioni di Utilizzo e delle Norme sulla Privacy which if clicked opens a new page with a long text related to terms of use and privacy policy. Only for type2 user registration when you click on Registrati button all inserted information must be stored in users_registration table and

12 must be created also new record in more_information table while for type1 user you create a new record in user_registration only. Mandatory information for sql insertion command in users_registration for type2 user are: user_type: for type2 user it must be set to 2. user_code: from partita iva textbox. It is only numeric string composed by max 11 numbers (not less and not more) which identifies uniquely a type2 user. So if a type2 user inserts a same code which is inside the users_registration, a popup error must be shown when you click on Registrati button: Partita Iva già utilizzata per un altro account. from textbox - it is the primary key - a type2 user logs in with password: from password textbox (it must be encrypted) partita_iva_type: it must be not company if type2 user is not a company or company if he s a company name + surname (if type2 user is not a company) or company (if type2 user is a company): from nome + cognome textboxes or società textbox address: from indirizzo textbox address_num: from civico textbox city: the textbox where you write the city is an autocomplete textbox and it is linked to cities_for registration table in particular to city record. cap: from cap textbox mobile_phone_1: from cellulare textbox province: this you can get with a query in cities_for_registration table looking for inserted city and to show the province record associated to inserted city

13 region: this you can get with a query in cities_for_registration table looking for inserted city and to show the region record associated to inserted city category_1: from categoria textbox. It s the category of type2 user; if there are more categories these must be stored in category_2 and category_3 records (max 3 categories for each type2 user) datetime_due: is datetime of registration + 92 days (date in the future) datetime_registration: is the datetime of registration. Mandatory information for sql insertion command in more_information table are: user_code: from partita iva textbox. It is the primary key it is only numeric string composed by 11 numbers (not less and not more) which identifies uniquely a type2 user. When all information are stored on database, following message is shown on screen: Grazie per la tua registrazione! Ti abbiamo inviato una mail all indirizzo specificato. Aprila e clicca sul link presente per confermare la tua registrazione. Now must be created an from registrazione@ .it to of type2 user with inside the link to validate the for complete the registration. When the user will click on link present in the to complete the registration, the record validated of users_registration table will be set to 1. If user doesn t confirm the registration, record validated will remain set to 0 and login is not possible with following popup error: Accesso negato: devi confermare la registrazione cliccando il link presente nella ricevuta in fase di registrazione..

14 If a type2 user has use_app record of more_information table set to 0, he cannot access to APP with this error: Non possiedi i privilegi necessari per accedere alla APP. Devi avere un account di tipo Premium. ; if use_app record of more_information table set to 1 he can access to APP (and only if validated record of users_registration table is set to 1). Forgot Password If an user o insert a wrong o or a wrong password o or and password are right but enabled record of users_registration table is set to 0, following notification popup must be shown: Username e/o password errati. If a user has forgotten the password, he can clicks on hyperlink text Hai dimenticato la password? which opens a popup form view with a textbox for insertion with label Inserisci la tua and a button to recover password (it will be sent an with a link to create and save a new password in the database).

15 Login When an user logs in APP, his login will remain active until his logout. When an user logs in APP it appears the search page where there is: o a menu button which if clicked it shows different menu depending on whether the logged user is a type1 user ( user_type record of users_registration set to 1) or type2 user ( user_type record of users_registration set to 2).

16 If the logged user is a type1 user, the menu is composed by following tags: Modifica Profilo Giudizi Inviati Sconti Ricevuti Impostazioni Contattaci Informazioni Logout If the user is a type2 user ( user_type record of users_registration table is set to 2), the menu is composed by: Modifica Profilo Foto e Video (visible ONLY if pictures_videos_enabled record of more_information table is set to 1) Giudizi Ricevuti

17 Promozioni e Sconti (visible ONLY if promo_discounts_enabled record of more_information table is set to 1) Impostazioni Contattaci Informazioni Logout For two users in the menu form there is also a rounded pictures and name+surname label for type1 user or name+surname(or company)+category labels for type2 user. At the and there is a logo of APP. These menus will be described later in this document at Main Navigation Drawer Menu paragraph.

18 o a Luogo textbox in autocomplete mode where you can insert a Place (Regione, Provincia o Città): this textbox is linked to a table of database called places_for_search, in particular to cit_prov_reg record, where you can write a city or a province or a region. o a Categoria textbox in autocomplete mode where you can insert one category of type2 user: this textbox is linked to a table of database called categories_list where there are different categories of type2 user. o a Cerca button which if clicked creates a query to users_registration table using texts insert in two textboxes above. o a Convalida un giudizio button that opens a page where there is a long text and a Avanti button; the long text is: L opzione di convalida ha lo scopo di confermare che il giudizio di un utente sia lasciato su un effettivo servizio o lavoro. Tutto ciò di cui hai bisogno sono: - il QR-code che ti è apparso sulla pagina web del sito in fase di invio del giudizio; - la fattura del lavoro svolto. Scansiona prima il QR-code e successivamente effettua una foto della fattura mostrando in particolare la parte di intestazione della stessa. A questo punto il giudizio verrà automaticamente convalidato e dopo una nostra verifica, automaticamente pubblicato. Le fatture inviate verranno tutte automaticamente eliminate e non saranno conservate sul server o rese pubbliche.

19 When you click on Avanti button it opens a new page where there is a QR-code reader which it will scan a QR-code which identifies feedback_code record of feedback stored in feedbacks table. After scanning QR-code, if no one feedback_code record is found in feedbacks table, following error popup must be shown: Nessun giudizio trovato con questo QR-code ; after clicking on OK button APP returns on search page. If you find one feedback_code record in feedbacks table after scanning the QRcode but this feedback has validated record of feedbacks table

20 set to 1, following notification popup must be shown: Il giudizio è già stato convalidato ; after clicking on OK button APP returns on search page. After scanning QR-code it opens automatically a new page Scatta una foto della fattura where you can take a photo of a paper document. Above the camera view there is a section where you can read:

21 o name + surname (or company )+ user_code records of users_registration table of type2 user that has received feedback ONLY if average_votes record of feedback in question is less than 3.0 (3.0 not included) or o name + surname + address + address_num + cap + city records of users_registration table of type1 user that has left

22 feedback ONLY if average_votes record of feedback in question is more than 4.0 (4.0 not included) After you have taken the photo, automatically the image is uploaded on server and renamed like FAT_[feedback_code] where [feedback_code] is feedback_code record of feedbacks table. After uploading of image you have update the datetime in datetime_validation record of feedbacks table and validate record of feedbacks table must be set to 1.

23 After uploading of image a following popup notification is shown: Giudizio Convalidato! Dopo una nostra verifica il giudizio verrà automaticamente pubblicato. When you click on OK button, APP returns on search page.

24 Search Result Page Search Result List Through search page, if you click on Cerca button after selecting a place ( Luogo ) and a category of type2 user ( Categoria ), a new page opens with search result list. The search result list page is composed by an upper bar with a menu button, a label with category of type2 user and place that you have

25 inserted on search page previously, a map icon which opens a new page with openstreet map to see the position on map of type2 users addresses and a lens button which returns on the search page. This list is composed by number of type2 users that matches Place and Category record inserted in Search Page for searching: you can get place from city or province or region records of users_registration table and you can get type2 user category from category_1 or category_2 or category_3 records of users_registration table. The search result list should show ONLY type2 users (remember user_type record of users_registration table is set to 2) that have enabled, visible and validated records set to 1 in users_registration table && datetime_due record must not have an expired date. The search result list is composed by rows each composed by: a section where there is the ranking position (1, 2, 3 ) depending on which sort order you have choosen by selector: you can choose the sort order Consigliati da Noi, Media Voti and Numero di Giudizi. If you choose Consigliati da Noi you have sort the result list by clm_coefficient (more number is bigger and more is on top ranking) in more_information table. If you choose Media Voti you have sort the result list by total_average_votes (more number is bigger and more is on top ranking) in more_information table. If you choose Numero di Giudizi you have sort the result list by feedbacks_received (more number is bigger and more is on top ranking) in more_information table. The ranking position is updated also on markers on openstreet map: first 3 in the ranking have different markers compared to the other (one gold icon, one silver icon and one bronze icon). All markers are linked to address_lat and address_long records of more_information table if these records are set, otherwise this marker is linked to

26 address, address_num, cap, city records of same users_registration table. a section where there are text labels with type2 user s name and surname (or name company if type2 user is a company) and address contacts information: you can get these information from name, surname, company, address, address_num, city, cap, telephone_1, telephone_2, telephone_3, mobilephone_1, mobilephone_2, mobilephone_3, fax_1 records in users_registration table. a section to show the number of feedbacks that type2 user has received and a label which identify the total average votes that type2 user has received: you can get this information by a query on the numeric feedbacks_received and total_average_votes records in more_information table. a button to enlarge the single row of search list. When you click on this button the single row enlarges itself and you can see: o a rounded picture: you can check if type2 user has uploaded picture by a query on the boolean face_picture record in users_registration table. You get this picture from server and its name is like FACE_[partita_iva]_img where [partita_iva] is the type2 user code ( user_code record of users_registration ). o a section where there are plotted the average votes of Professionalità, Qualità, Rapidità, Prezzo whith stars pictures: you can get this information from professional_average_votes, quality_average_votes, rapidity_average_votes, price_average_votes records in more_information table.

27 Request Information at all type2 users At the end of search result list page there is a Richiedi un preventivo a tutti button which opens a new page where you can write a request information to all type2 users in the search list.

28 This is composed by: a Categoria label with the category used in the search; a Luogo label with the place used in the search; a Totale destinatari label with the total number of type2 users in the search result list; a Oggetto textbox for subject of message; a Richiesta textbox for the message to send to type2 users;

29 4 uploaders to attach max 4 images (max 3Mb for each image). You can upload pictures from gallery of your smartphone or you can take a photo by camera. a Invia la richiesta button to send the information request to type2 users. When you click on Invia la richiesta button the APP creates an with attachments to all type2 users in the search result list (but ONLY to type2 users that have request_info_enabled and request_info_visible records of more_information table are set to 1) and one to type1 user that has written the information request. The s of type2 users and type1 user you can get from record in users_registration table. When APP creates the s, the receivers of s are: type1 user (as to field) type2 users (as bcc field), The sender of is: preventivo@ .it. The subject of must be: Richiesta di preventivo: followed by string inside Oggetto textbox. Message of must be: Richiesta di preventivo effettuata da: [followed by name, surname and of type1 user that have written the information request Example: Francesco Totti ftotti@gmail.com] [followed by message written in Richiesta textbox]

30 When the APP has sent the request information following popup notification is shown: Richiesta di Preventivi inviata con successo!. Openstreet Map When you click on map icon, it opens a new page with openstreet map to see the position on map of type2 users addresses. The ranking position is updated also on markers on openstreet map: first 3 in the ranking have different markers compared to the other (one gold icon, one silver icon and one bronze icon). All markers are linked to address_lat and address_long records of more_information table if these records are set, otherwise this marker is linked to address, address_num, cap, city records of same users_registration table.

31 When openstreet map is shown, instead of map icon there is a list icon which if clicked returns on search list page. If you click on a marker of openstreet map it opens the associated type2 user personal page.

32 Type2 User Personal Page Main View When you click on single row of search result list or on a marker of openstreet map it opens the type2 user personal page associated. This page is composed by: a rounded pictures: you can check if type2 user has uploaded picture by a query on the boolean face_picture record in users_registration table. You get this picture from server and

33 its name is like FACE_[partita_iva]_img where [partita_iva] is the type2 user code ( user_code record); o a label with name and surname (or name company if type2 user is a company): you can get these information from name, surname, company records in users_registration table; o a label with type2 user categories: you can get this information from category_1, category_2 and category_3 records of users_registration table; categories must be separated by hyphen -. o 4 different aligned icons: Phone call icon: if you click on this icon you can choice different phone numbers stored in telephone_1, telephone_2, telephone_3, mobilephone_1, mobilephone_2, mobilephone_3 records in users_registration table; when you click on a number is starts a phone call to this number (Intent mode). Whatsapp icon: if you click on this icon you send a message to phone number store in mobilephone_1 record in users_registration table through Whatsapp (Intent mode). SMS icon: if you click on this icon you send a SMS message to phone number store in mobilephone_1 record in users_registration table (Intent mode) Map icon: if you click on this icon it opens gmaps app to show the position of type2 user s address (Intent mode): position of marker is linked to address_lat and address_long records of more_information table if these records are set, otherwise this marker is linked to address, address_num, cap, city records of same users_registration table. There is also a label with

34 following type2 user information: name, surname (or company ), address, address_num, cap, city records of users_registration table. Information icon: if you click on this icon it appears a new page with all type2 user s information like name, surname (or company ), category_1 (record in users_registration table), presentation (this only if presentation_visible is set to 1), address, address_num, cap, city and records of more_information table. o a section where there are feedbacks information: there is the total number of received feedbacks by type2 user (in the picture example: 301 giudizi ): you can get this information from feedbacks_received record in more_information table. there is the total number of validated feedbacks received by type2 user (in picture example: 207 giudizi verificati ): you can get this information making a query on feedbacks table where to_user_code record is the user_code record of type2 user in question && verified record is set to 1. there is the total average votes of all feedbacks received by type2 user (in picture example: 4.5/5 media ): you can get this information from total_average_votes record in more_information table. there is the ranking position (1, 2, 3 ) of sort order consigliati da noi (in the picture example: N 1 consigliati da noi ): you have sort type2 users by clm_coefficient (more number is bigger and more is on top ranking) in more_information table.

35 there is the ranking position (1, 2, 3 ) of sort order numero giudizi (in the picture example: N 3 numero giudizi ): you have sort type2 users by feedbacks_received (more number is bigger and more is on top ranking) in more_information table. there is the ranking position (1, 2, 3 ) of sort order media voti (in the picture example: N 3 media voti ): you have sort type2 users by total_average_votes (more number is bigger and more is on top ranking) in more_information table. o a filter icon: if you click on this icon you can show following filter tags used to filter feedbacks to show below. You can choice: Tutti: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table Media 5 Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record set to 5.0. Media 4+ Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record between 4.0 and 4.9. Media 3+ Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record between 3.0 and 3.9. Media 2+ Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record between 2.0 and 2.9. Media 1+ Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record between 1.0 and 1.9.

36 Con Risposta: you can see all answered feedbacks. Answered feedbacks are feedbacks with reply_feedback record of feedbacks table set to NOT NULL. Con Foto: you can see all feedbacks with pictures. Feedbacks with pictures are feedbacks with pictures_feedback record of feedbacks table set to 1. o a sliding section which showing single feedback information.

37 In this section there are following information (see picture below): o the name_to_show record in users_registration table of type1 user that has left feedback (you can get these information by from_user_code record of feedbacks table matching with user_code record of users_registration table); in the example pictures Anna P. If you click on this label (Anna P.), it opens a new page where you can see the list all feedbacks that this type1 user (identifies with name_to_show record) has left in general to ALL type2 users. Feedbacks are considered only these with validated and verified records set to 1. All rows of the list are clickable and when you click one it enlarges itself to see all information of single feedback as well as described in Feedback Sent for Type1 User with order dropdown menu, filter icon and the menu in the enlarged row (but without Convalida questo giudizio button it is not necessary here)

38 o the number of total feedbacks that type1 user has left in general (in picture example 103 giudizi lasciati ): you can get it from feedbacks_left record in users_registration table linking this table with feedbacks table through from_user_code record of feedbacks table o the total average votes that type2 user has received (in picture example 4.5/5 media ): you can get this information from total_average_votes records in more_information table. o plotted stars which identify the votes of Professionalità, Qualità, Rapidità, Prezzo of single feedback: you can get this information from professional_vote, quality_vote, rapidity_vote, price_vote records in feedbacks table. o a section called Cosa ti è piaciuto with positive_comment record of feedbacks table. o a section called Cosa non ti è piaciuto with negative_comment record of feedbacks table. o a menu icon with following tags: Vedi immagini allegate : this tag is present ONLY if pictures_feedback record of feedbacks table (of single feedback in question) is set to 1; if you click on this tag it opens a new page where you can see max 4 images uploaded on server: you can get pictures from

39 server looking for images named like FDBK_[feedback_code]_[partita_iva]_img_01, FDBK_[feedback_code]_ [partita_iva]_img_02, FDBK_[feedback_code]_ [partita_iva]_img_03, FDBK_[feedback_code]_ [partita_iva]_img_04, where [feedback_code] is the code of single feedback and you can get it from feedback_code record of feedbacks table and [partita_iva] is the code of type2 user which you can get from to_user_code record of feedbacks table. Leggi la risposta : this tag is present ONLY if reply_feedback record of feedbacks table (of single feedback in question) is NOT NULL; if you click on this tag it opens a new page (reply feedback page) where you can read the reply of feedback written by type2 user: you can get the reply of feedback from reply_feedback record of feedbacks table. Only if pictures_reply record of feedbacks table is set to 1, it appears on reply feedback page a gallery icon which if clicked it opens a new page new page where you can see max 4 images uploaded on server: you can get pictures from server looking for images named like RPL_[feedback_code]_img_01, RPL_[feedback_code]_img_02, RPL_[feedback_code]_img_03, RPL_[feedback_code]_img_04 where [feedback_code] is the code of single feedback and you can get from feedback_code record of feedbacks table. Segnala il giudizio : this tag is always present. If you click on this icon it opens a new page where you can report the single feedback. Title of this page is

40 Segnala giudizio # followed by feedback_code record of feedbacks table. You can write a subject in Oggetto Segnalazione textbox which will be the subject of message and a Segnalazione textbox which will be the text of message; if you click the Invia la tua segnalazione button a notification popup will be shown with following text Segnalazione inviata correttamente and APP creates an from segnalazione@ .it to segnalazione@ .it: the subject of must be Segnalazione Feedback [feedback_code]: followed by string written in Oggetto textbox and where [feedback_code] is feedback_code record of feedbacks table. Message is the long text written in Segnalazione textbox; in the first line of message there must be following string Inviata da: followed by of reporter. When you click on Invia la segnalazione button, you have update num_of_reports record of feedbacks table (you have increment + 1 the value found in this record).

41 On the top of type2 user personal page there is a menu icon with followings tags if the logged user is a type1 user (if logged user is a type2 user this menu must not appear): Lascia un giudizio Richiedi un preventive: this tag is present ONLY if [ request_info_enabled && request_info_visible records of more_information table are set to 1 Foto e video: this tag is visible ONLY if [ pictures_videos_enabled && pictures_videos _visible records of more_information table are set to 1] Foto dei clienti Promozioni e sconti: [this tag is visible ONLY if promo_discounts_enabled && promo_discounts _visible records of more_information table are set to 1] Segnala

42 Leave Feedback tag in menu button When you click on Lascia un giudizio tag, it opens a new page where the type1 user can leave a feedback to type2 user in question. This page is composed by: a title section Lascia un giudizio ; a rounded picture of type2 user: can check if type2 user has uploaded picture by a query on the boolean face_picture record in users_registration table. You get this picture from server and its name is like FACE_[partita_iva]_img where [partita_iva] is the type2 user code ( user_code record); a label with name and surname (or name company if type2 user is a company): you can get these information from name, surname, company records in users_registration table; a label with type2 user category: you can get this information from category_1 record of users_registration table; a label with type2 user s address: you can get these information from address, address_num, cap, city and records of more_information table; a sliding section where you can give one vote (from 1 to 5) for each of following tag: Professionalità, Qualità, Rapidità, Prezzo. It is a mandatory requirement if you want leave a feedback (mandatory all 4 votes); a Cosa ti è piaciuto (max 300 caratteri) textbox with 300 chars limit where you can write a positive comment and it will be stored in positive_comment record of feedbacks table (this is an optional step, not mandatory); a Cosa non ti è piaciuto (max 300 caratteri) textbox with 300 chars limit where you can write a negative comment and it will be stored in negative_comment record of feedbacks table (this is an optional step, not mandatory); a Invia il tuo commento button.

43 When you click on Invia il giudizio button all these information will be stored in feedbacks table. Mandatory information for sql insertion command are: feedback_code: it s the primary key. This is a code that you can get by datetime (YYYY/MM/DD hh:mm:ss) from 1970 in milliseconds (example ); from_user_code: it s the type1 code that is leaving the feedback

44 to_user_code: it s type2 user code that is receiving the feedback datetime_insertion: it s datetime of feedback insertion professional_vote: it s the numeric vote from choosen professionality vote Professionalità quality_vote: it s the numeric vote from choosen quality vote Qualità rapidity_vote: it s the numeric vote from choosen rapidity vote Rapidità price_vote: it s the numeric vote from choosen price vote Prezzo ip_insertion: this is the IP ADDRESS of type1 user session (ip address by ISP or by router wifi) pictures_videos_presence: you can set to 1 only if there are images to upload, otherwise it is not mandatory average_votes: it s the average calculation of 4 votes above (professional_vote, quality_vote, rapidity_vote, price_vote) average_votes =.! to_be_validated: you have decide if set or not set to 1 this record calculating the number of all feedbacks (stored in feedbacks table) which have the average_votes between 3.0 and 4.0 (3.0 and 4.0 included): if this number IS a multiple of 30, so to_be_validated must be set to 1, otherwise must be set to 0. If you decide to upload images on feedback, after clicking Invia il tuo giudizio button you must upload these images on server with name like: FDBK_[feedback_code]_ [partita_iva]_img_01, FDBK_[feedback_code]_ [partita_iva]_img_02, FDBK_[feedback_code]_ [partita_iva]_img_03, FDBK_[feedback_code]_ [partita_iva]_img_04, where [feedback_code] is the code of single feedback and you can get it from feedback_code

45 record of feedbacks table and [partita_iva] is the code of type2 user and you can get it from to_user_code record of feedbacks table. When you click on Invia il tuo giudizio button, following controls must be done before finalization of submitting feedback: Only a type1 user can leave a feedback to an type2 user. A type2 user cannot leave a feedback to other type2 user a popup error occurs if this condition is verified. A type1 user cannot leave a feedback to SAME type2 user if 6 months have not already past from last feedback type2 user a popup error occurs if this condition is verified A type1 user cannot leave more than 5 feedbacks to different type2 user categories in a time window of 30 days a popup error occurs if this condition is verified. A type1 user cannot leave more than 2 feedbacks to type2 user that have same category in a time window of 30 days a popup error occurs if this condition is verified All information of feedback sent/received you can get by feedbacks table. After clicking on Invia il tuo giudizio button and after sql information inserting you have control if the average_votes (average calculation of 4 votes - professional_vote, quality_vote, rapidity_vote and price_vote) is more or equal (>=) than 3.0; ONLY in this case: You have create an from feedback@ .it to of type2 user that has received the feedback. It must be created an to type2 user from feedback@ .it and you have update the datetime in datetime_validation records of feedbacks table. The subject of must be: Hai ricevuto un nuovo giudizio The message of must be:

46 Hai ricevuto un nuovo giudizio. Accedi al tuo account, vai alla sezione Giudizi Ricevuti e convalida il giudizio che ti hanno inviato. Ricorda che senza la tua convalida il giudizio non potrà essere pubblicato. Se decidi invece di segnalare il giudizio, questo verrà controllato ed eventualmente bloccato in base alla spiegazione che ci fornirai. Ricorda inoltre che segnalare un giudizio non vuol dire bloccare in automatico la pubblicazione dello stesso. Se avete ricevuto un giudizio negativo, questo non può essere bloccato a prescindere, ma solo se non vengono rispettati i termini e le condizioni di utilizzo oppure se ci sono altre evidenti motivazioni. Resta il fatto che la decisione finale sulla pubblicazione o meno del giudizio spetta solo ed esclusivamente al Team di chilavorameglio.it. Buon lavoro, il Team di chilavorameglio.it a following popup notification is shown: Giudizio inviato correttamente!. When you click on OK button of notification popup, APP returns on type2 user personal page in question. After clicking on Invia il tuo giudizio button and after sql information inserting you have control if the average_votes (average calculation of 4 votes - professional_vote, quality_vote, rapidity_vote and price_vote) is less (<) than 3.0 (3.0 not included); ONLY in this case it opens a new page where there is a long text and a Avanti button. The long text is: Per evitare che vengano lasciati con molta facilità giudizi negativi, ti chiediamo di convalidare il tuo giudizio inviando una foto della fattura del lavoro svolto. Questo ha lo scopo di verificare che il giudizio di un utente sia lasciato su un effettivo servizio o lavoro effettuato. Ricordiamo che, dopo una nostra verifica, le fatture

47 inviate verranno tutte automaticamente eliminate e non saranno conservate sul server o rese pubbliche. Clicca su Avanti per continuare When you click on Avanti button it opens a new page Scatta una foto della fattura where you can take a photo of a paper document. Above the camera view there is a section where you can read name+surname (or company name) and user code of type2 user that is receiving feedback

48 After you have taken the photo, automatically the image is uploaded on server and renamed like FAT_[feedback_code] where [feedback_code] is feedback_code record of feedbacks table. After uploading of image you have update the datetime in datetime_validation record of feedbacks table and validate record of feedbacks table must be set to 1. After uploading of image a following popup notification is shown: Giudizio Convalidato! Dopo una nostra verifica il giudizio verrà automaticamente pubblicato. When you click on OK button of notification popup, APP returns on type2 user personal page in question. No to send is required in this case. Request Information tag in menu button When you click on Richiedi un preventivo tag, it opens a new page where you can write a request information to type2 user in question: this

49 Richiedi un preventivo tag is visible ONLY if request_info_enabled && request_info_visible records of more_information table of type2 user in question are set to 1. This page is composed by: a title section Richiedi un preventivo ; a rounded picture of type2 user: can check if type2 user has uploaded picture by a query on the boolean face_picture record in users_registration table. You get this picture from server and its

50 name is like FACE_[partita_iva]_img where [partita_iva] is the type2 user code ( user_code record); a label with name and surname (or name company if type2 user is a company): you can get these information from name, surname, company records in users_registration table; a label with type2 user category: you can get this information from category_1 record of users_registration table; a label with type2 user s address: you can get these information from address, address_num, cap, city and records of more_information table; a Oggetto textbox for subject of message; a Richiesta textbox for the message to send to type2 users; 4 uploaders to attach max 4 images (max 3Mb for each image). You can upload pictures from gallery of your smartphone or you can take a photo by camera. a Invia la richiesta button to send the information request to type2 users. When you click on Invia la richiesta button the APP creates one with attachments to type2 user in question and one to type1 user that has written the information request. The of type2 user and type1 user you can get from record in users_registration table. When APP creates the s, the receivers of s are: type1 user (as to field) type2 user (as cc field), The sender of is: preventivo@ .it. The subject of must be: Richiesta di preventivo: followed by string inside Oggetto textbox.

51 Message of must be: Richiesta di preventivo effettuata da: [followed by name, surname and of type1 user that have written the information request Example: Francesco Totti e inviata a: [followed by name, surname (or company name) of type2 user Example: Mario Rossi] [followed by message written in Richiesta textbox] When the APP has sent the request information following popup notification is shown: Richiesta di Preventivo inviata con successo!. When you click on OK button, APP returns on type2 user personal page in question.

52 Photos and Videos tag in menu button When you click on Foto e video tag, it opens a new page where you can see all pictures and videos that type2 user has uploaded on server: this Foto e video tag is visible ONLY if pictures_video_enabled && pictures_video_visible records of more_information table of type2 user in question are set to 1. All photos and videos are aligned in a vertical and you can scroll screen to see other images/videos. First you can see videos and then you can see images. If you click on single photo or video it must be shown in large mode. You can get pictures from server looking for pictures named like IMG_[partita_iva]_01, IMG_[ partita_iva]_02 etc. where [partita_iva] where is type2 user code ( user_code record from more_information table); you can get videos from server looking for videos named like VID_[ partita_iva]_01, VID_[ partita_iva]_02 etc. where [partita_iva] where is type2 user code ( user_code record from more_information table).

53 Client Photos tag in in menu button When you click on Foto dei clienti tag, it opens a new page where you can see all pictures that all type1 users have uploaded on server for type2 user in question during feedback sending: this Foto dei clienti tag is visible ONLY if feedbacks_visible record of more_information table of type2 user in question is set to 1. All photos are aligned in a vertical and you can scroll screen to see other images. If you click on single photo it must be shown in large mode.

54 You can get pictures from server looking for images named like FDBK_[feedback_code]_[partita_iva]_img_01, FDBK_[feedback_code]_ [partita_iva]_img_02, FDBK_[feedback_code]_ [partita_iva]_img_03, FDBK_[feedback_code]_ [partita_iva]_img_04 where [feedback_code] is the code of single feedback and you can get it from feedback_code record of feedbacks table and [partita_iva] is the code of type2 user and you can get it from to_user_code record of feedbacks table.

55 Promotions and Discounts tag in menu button When you click on Promozioni e sconti tag, it opens a new page where there are promotions and discounts created by type2 user in question: this Promozioni e sconti tag is visible ONLY if promo_discounts_enabled && promo_discounts_visible records of more_information table of type2 user in question are set to 1. Promotions are inserted in different rows of a list. You can get promotions to show from promotions table and check user_code record to find the promotions belonging to a specific type2 user by his code ( user_code record); you can show only promotions that have datetime_due record that is NOT passed than current datetime. Single row is divided in 2 sections: in the first section called Titolo there is the title of promotion: you can get it from title record of promotions table in the second section called Scadenza there is the due of promotion: you can get it from datetime_due record of promotions table.

56 If you click on single row it enlarges itself and you can see detailed information of the single promotion: there is the promotion code which you can get from promo_code record of promotions table (in the example picture ) and there is also the description of promotion which you can get from description record of promotions table.

57 Report tag in menu button When you click on Segnala tag, it opens new page where you can write the subject of report in Oggetto Segnalazione textbox and the message of a report in Segnalazione textbox. There is also a Invia la tua segnalazione button; when you click on Invia la tua segnalazione button the APP creates an from segnalazione@ .it to segnalazione@ .it . The subject of must be Segnalazione: followed by string written in Oggetto Segnalazione textbox. Message is the long text written in Segnalazione textbox; in the first line of message must be following sentence: Segnalazione inviata da: followed by of reporter (logged user) e rivolta a: followed by of type2 user in question. After clicking on Invia la tua segnalazione following notification popup must be shown: La tua segnalazione è stata inviata con successo!.

58 Main Navigation Drawer Menu for Private/Pro user In the main search page or in the result list page, when you click the Navigation Drawer Menu it shows different menu depending on whether the logged user is a type1 user ( user_type record of users_registration table set to 1) or type2 user ( user_type record of users_registration table set to 2) or administrator user ( user_type record of users_registration table set to 255). If the logged user is a type1 user, the menu is composed by following tags: o Modifica Profilo o Giudizi Inviati o Sconti Ricevuti o Impostazioni o Contattaci o Informazioni o Logout If the user is a type2 user ( user_type record of users_registration table is set to 2), the menu is composed by: o Modifica Profilo o Foto e Video (visible ONLY if pictures_videos_enabled record of more_information table is set to 1) o Giudizi Ricevuti o Promozioni e Sconti (visible ONLY if promo_discounts_enabled record of more_information table is set to 1) o Impostazioni o Contattaci o Informazioni

59 o Logout For two users in the menu form there is also: a rounded pictures (you can control if user has a face picture if face_picture record of users_registration table is set to 1: you can get picture from server and name of image is like FACE_[user_code]_img where [user_code] is the user_code record of users_registration table) name+surname label for type1 user name+surname(or company) + category for type2 user At the and there is an APP logo.

60 Edit Profile for Type1 User When a logged user clicks on Modifica Profilo, he can modify following information: rounded picture: you can upload a picture from gallery image of smartphone or from live camera cliking on image or on Cambia foto profilo text: APP must store the picture on server with name like FACE_[user_code]_img where [user_code] is the user_code record of users_registration table. When user uploads the picture APP must set to 1 the face_picture record of users_registration table. this is the only field which is not modifiable. Password : you can store password in the password record of users_registration table Nome : you can store name in the name record of users_registration table Cognome : you can store surname in the surname record of users_registration table Indirizzo : you can store address in the address record of users_registration table Numero Civico : you can store address_num in the address_num record of users_registration table Cap : you can store postal code in the cap record of users_registration table Città : you can store city in the city record of users_registration table Cellulare : : you can store mobilephone in the mobilephone_1 record of users_registration table

61

62 Edit Profile for Type2 User rounded picture: he can upload a picture from gallery image of smartphone or from live camera: APP must store the picture on server with name like FACE_[user_code]_img where [user_code] is the user_code record of users_registration table. When user uploads the picture APP must set to 1 the face_picture record of users_registration table. Partita Iva : it s the user code stored in user_code record of users_registration table and it s NOT modifiable. also this field is not modifiable. Password : you can store password in the password record of users_registration table Nome + Cognome (or Società ): he can modify these fields if type2 user is NOT a company (see partita_iva_type if he s a type2 user or a company) or Società field if type2 user is a company. You can store name in the name record of users_registration table, surname in the surname record of users_registration table or company in the company record of users_registration table. Indirizzo : you can store address in the address record of users_registration table. Numero Civico : you can store address_num in the address_num record of users_registration table. Cap : you can store postal code in the cap record of users_registration table. Città : you can store city in the city record of users_registration table. Categoria : you can store category 1 in the category_1 record of users_registration table. This first category row has an add button to add a new category row below (max 3 category rows)

63 Categoria : you can store category 2 in the category_2 record of users_registration table. This second category row, if present, has a delete button to delete this category row. Categoria : you can store category 3 in the category_3 record of users_registration table. This third category row, if present, has a delete button to delete this category row. Telefono : you can store telephone 1 in the telephone_1 record of users_registration table. This first telephone row has an add button to add a new telephone row below (max 3 telephone rows) Telefono : you can store telephone 2 in the telephone_2 record of users_registration table. This second telephone row, if present, has a delete button to delete this telephone row. Telefono : you can store telephone 3 in the telephone_3 record of users_registration table. This third telephone row, if present, has a delete button to delete this telephone row. Cellulare : you can store mobilephone 1 in the mobilephone_1 record of users_registration table. This first mobilephone row has an add button to add a new mobilephone row below (max 3 mobilephone rows). This first mobilephone row is linked to Whatsapp account: so a whatsapp icon and (associate a Whatsapp) text are present. Cellulare : you can store mobilephone 2 in the mobilephone_2 record of users_registration table. This second mobilephone row, if present, has a delete button to delete this mobilephone row. Cellulare : you can store mobilephone 3 in the mobilephone_3 record of users_registration table. This third mobilephone row, if present, has a delete button to delete this mobilephone row. Fax : you can store fax in the fax_1 record of users_registration table. Latitudine : you can stored this information in the address_lat record of more_information table.

64 Longitudine : you can stored this information in the address_long record of more_information table. Presentazione : if you click this clickable row, it opens a new page with a textbox which contains text stored in presentation record of more_information table.

65 Feedback Sent for Type1 User If a type1 user clicks on Giudizi Inviati tag, it opens a new page where there are all feedbacks that he has sent to type2 users. You can get all feedbacks sent by a type1 user looking for the user code in from_user_code record of feedbacks table. For the first there is following label which indicates the total number of feedbacks that the type1 user has sent in general: Totale giudizi inviati: followed by the total number of feedbacks sent by type1 user.

66 Feedbacks are organized in rows of a list composed by following columns: Categoria : it s the category of type2 user that has received feedback; this information is stored in category_1 record of users_registration table. Nome : it s the name+surname (or company name) of type2 user that has received feedback; these information are stored in name + surname or company records of users_registration table. Data : it s the feedback insertion date; it s stored in datetime_insertion record of feedbacks table.

67 Media Voti : it s the average votes of feedback in question; this information is stored in average_votes record of feedbacks table. There is also a dropdown menu to order all feedbacks in base of: o Categoria : category (in alphabetic order of category_1 record of users_registration table), o Data : date of insertion (in order of datetime_insertion of feedbacks table), o Media voti : average votes (in order of average_votes record of feedbacks table).

68 There is also a filter button to filter list of feedbacks sent in base of following tags: Tutti : you can see all feedbacks which type1 user has left. Da Convalidare : you can see all feedbacks to validate. Feedbacks to validate are feedbacks with [ validate record of feedbacks table set to 0 && average_votes record of feedbacks table is less than 3.0 (3.0 not included)]. Con Risposta : you can see all answered feedbacks. Answered feedbacks are feedbacks with reply_feedback record of feedbacks table set to NOT NULL. Con Foto : you can see all feedbacks with pictures. Feedbacks with pictures are feedbacks with pictures_feedback record of feedbacks table set to 1.

69 If you click on single row, you can see the detailed information of the single feedback: there is the feedback code: you can get this information from feedback_code record of feedbacks table. In the picture example ; there are positive and negative comments of single feedback: you can get this information from positive_comment and negative_comment records of feedbacks table; there are plotted the vote of Professionalità, Qualità, Rapidità, Prezzo of single feedback: you can get this

70 information from professional_vote, quality_vote, rapidity_vote, price_vote records in feedbacks table; there is Convalida questo giudizio button: this button is visible ONLY if [ validate record of feedbacks table set to 0 && average_votes record of feedbacks table is less than 3 (3 not included) ]. When you click on this button it opens a page where there is a long text and a Avanti button; the long text is: L opzione di convalida ha lo scopo di confermare che il giudizio di un utente sia stato lasciato su un effettivo servizio o lavoro effettuato. Tutto ciò di cui hai bisogno è: - la fattura del lavoro svolto. Effettua una foto della fattura mostrando in particolare la parte di intestazione della stessa. A questo punto il giudizio verrà automaticamente convalidato e dopo una nostra verifica, automaticamente pubblicato. Le fatture inviate verranno tutte automaticamente eliminate e non saranno conservate sul server o rese pubbliche. Premi Avanti per continuare.

71 When you clicks on Avanti button it opens automatically a new page Scatta una foto della fattura where you can take a photo of a paper document. Above the camera view there is a section where you can read name + surname (or company )+ user_code of users_registration table of type2 user that has received feedback.

72 After you have taken the photo, automatically the image is uploaded on server and renamed like FAT_[feedback_code] where [feedback_code] is feedback_code record of feedbacks table. After uploading of image you have update the datetime in datetime_validation record of feedbacks table and validate record of feedbacks table must be set to 1.

73 After uploading of image a following popup notification is shown: Giudizio Convalidato! Dopo una nostra verifica il giudizio verrà automaticamente pubblicato. When you click on OK button, APP returns on page where there are the list of feedbacks sent by type1 user.

74 In the enlarged row there is also a menu which is present ONLY if one or more of following tags are present in the menu: o Vedi immagini allegate : this tag is present ONLY if only if pictures_feedback record of feedbacks table (of single feedback in question) is set to 1; if you click on this tag it opens a new page where you can see max 4 images uploaded on server: you can get pictures from server looking for images named like FDBK_[feedback_code]_[partita_iva]_img_01, FDBK_[feedback_code]_ [partita_iva]_img_02, FDBK_[feedback_code]_ [partita_iva]_img_03,

75 FDBK_[feedback_code]_ [partita_iva]_img_04 where [feedback_code] is the code of single feedback and you can get it from feedback_code record of feedbacks table and [partita_iva] is the code of type2 user which you can get from to_user_code record of feedbacks table. o Leggi la risposta al giudizio : this tag is present ONLY if reply_feedback record of feedbacks table (of single feedback in question) is NOT NULL; if you click on this tag it opens a new page (reply feedback page) where you can read the reply of feedback written by type2 user: you can get the reply of feedback from reply_feedback record of feedbacks table. Only if pictures_reply record of feedbacks table is set to 1, it appears on reply feedback page max 4 images uploaded on server: you can get pictures from server looking for images named like RPL_[feedback_code]_img_01, RPL_[feedback_code]_img_02, RPL_[feedback_code]_img_03, RPL_[feedback_code]_img_04 where [feedback_code] is the code of single feedback and you can get from feedback_code record of feedbacks table. o Convalida questo giudizio : this tag is present ONLY if [ validate record of feedbacks table set to 0 && average_votes record of feedbacks table is less than 3 (3 not included) ]. When you click on this tag it is the same as clicking the button Convalida questo giudizio described above: It opens a page where there is a long text and a Avanti button; the long text is: L opzione di convalida ha lo scopo di confermare che il giudizio di un utente sia lasciato su un effettivo servizio o lavoro. Tutto ciò di cui hai bisogno è: - la fattura del lavoro svolto.

76 Effettua una foto della fattura mostrando in particolare la parte di intestazione della stessa. A questo punto il giudizio verrà automaticamente convalidato e dopo una nostra verifica, automaticamente pubblicato. Le fatture inviate verranno tutte automaticamente eliminate e non saranno conservate sul server o rese pubbliche. Premi Avanti per continuare. When you clicks on Avanti button it opens automatically a new page Scatta una foto della fattura where you can take a photo of a paper document. Above the camera view there is a section where you can read name+surname (or company name) and user code of type2 user that has received feedback.

77 After you have taken the photo, automatically the image is uploaded on server and renamed like FAT_[feedback_code] where [feedback_code] is feedback_code record of feedbacks table. After uploading of image you have update the datetime in datetime_validation record of feedbacks table and validate record of feedbacks table must be set to 1. After uploading of image a following popup notification is shown: Giudizio Convalidato! Dopo una nostra verifica il giudizio verrà automaticamente pubblicato.

78 When you click on OK button, APP returns on page where there are the list of feedbacks sent by type1 user. Promotions Received for Type1 User If a type1 user clicks on Sconti ricevuti tag, it opens a new page where there is a list of all promotions and discounts created by all type2 users of the same type1 users city, province, region. You can check if a type1 user can receive promotions/discounts by type2 users of same city if receive_promo_city record of users_registration table is set to 1; you can check if a type1 user can receive promotions/discounts by type2 users of same province if receive_promo_province record of users_registration table is set to 1; you can check if a type1 user can receive promotions/discounts by type2 users of same region if receive_promo_region record of users_registration table is set to 1.

79 You can get all these promotions/discounts from promotions table checking if type1 user in question is in same city, province, region of type2 users by city, pronvice and region records. This list is composed by different clickable rows each composed by different columns like category of type2 users, the place of promotion (city of type2 user), due of promotion; you can get these information by category_1 record of users_registration table (for type2 users), city and datatime_due records of promotions table. If you clicks on single row, it enlarges itself and we can read the promotion code and the description of single promotion; you can get these information by promo_code and description records of promotions table.

80 Photos and Videos for Type2 User If a type2 user clicks on Foto e Video tag, it opens a new page where it can upload on server max 12 images and max 4 videos (or it can delete them from server). This Foto e Video tag must be shown only if pictures_videos_enabled record of more_information table is set to 1. If no one images/videos has uploaded on server the pictures_videos_visible record of more_information must be set to 0 otherwise must be set to 1. When you click on Plus button you can take a photo/video by smartphone camera or upload an image/video from gallery device. When you upload images on server you must rename these like

81 IMG_[partita_iva]_01, IMG_[partita_iva]_02 etc. where [partita_iva] where is type2 user code ( user_code record from users_registration table); when you upload videos on server you must rename these like VID_[partita_iva]_01, VID_[partita_iva]_02 etc. where [partita_iva] where is type2 user code ( user_code record from users_registration table). If you hold your finger on an uploaded image/video you can have the possibility to delete it and delete the files stored on server. if you have reached a total number of 12 images and 4 videos, when you click on Add button, a notification popup inform you that limit is reached: Hai raggiunto il numero massimo di immagini/video che puoi caricare.

82 Feedbacks Received for Type2 User If a type2 user clicks on Giudizi Ricevuti tag, it opens a new page where there is a list of feedbacks that type2 user in question has received by type1 users. You can get feedbacks left to type2 user from feedbacks table looking for the type2 user code ( to_user_code record). This Giudizi Ricevuti section must be shown only if feedbacks_enabled record of more_information table is set to 1. You can show feedbacks in this list related to type2 user in question ONLY if [single feedback has the average_votes record of feedbacks table equal or more than 3.0] OR if [single feedback has the average_votes record of feedbacks table less than 3.0 (3.0 not included) && validated record of feedbacks table is set to 1]. For the first there is following label which indicates the total number of feedbacks that type2 user has received in general: Totale giudizi ricevuti: followed by the total number of feedbacks received by type2 user. Feedbacks are organized in rows of a list composed by following columns:

83 o Nome : the name of type1 user that has left the feedback but you must follow the following two cases: you must show the name_to_show record in users_registration table of type1 user that has left feedback (you can get these information by from_user_code record of feedbacks table matching with user_code record of users_registration table) ONLY if [ average_votes record of feedbacks table is equal or less of 4.0 && to_be_validated record of feedbacks table is set to 0] ; you must show the name + surname records in users_registration table of type1 user that has left feedback (you can get these information by from_user_code record of feedbacks table matching with user_code record of users_registration table) ONLY if [ average_votes record of feedbacks table is between 3.0 (included) and 4.0 (included) && to_be_validated record of feedbacks table is set to 1] OR [ average_votes record of feedbacks table is more than 4.0 (4.0 not included)]; o Data : it s the feedback publication date; it s stored in datetime_publication record of feedbacks table. o Media Voti : it s the average votes of feedback in question; this information is stored in average_votes record of feedbacks table. There are also a dropdown menu to order all feedbacks in base of: o Media voti : average votes (in order of average_votes record of feedbacks table). o Data : date of insertion (in order of datetime_insertion of feedbacks table),

84 There is also a filter button to filter list of feedbacks received in base of following tags: o Tutti: you can see all feedbacks which type2 user has received. o Media 5 Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record set to 5.0. o Media 4+ Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record between 4.0 and 4.9. o Media 3+ Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record between 3.0 and 3.9.

85 o Media 2+ Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record between 2.0 and 2.9. o Media 1+ Stelle: with this tag you can see all feedbacks received by type2 user and stored in feedbacks table with average_votes record between 1.0 and 1.9. o Da Convalidare: you can see all feedbacks to validate. Feedbacks to validate are ONLY feedbacks with [ validate record of feedbacks table set to 0 && average_votes record of feedbacks table is more than 4 (4 not included) ] OR [ validate record of feedbacks table set to 0 && to_be_validated record of feedbacks table set to 1] o Con Foto: you can see all feedbacks with pictures. Feedbacks with pictures are feedbacks with pictures_feedback record of feedbacks table set to 1.

86 If you click on single row, you can see the detailed information of the single feedback: there is the feedback code: you can get this information from feedback_code record of feedbacks table: in the picture example ; there are plotted the vote of Professionalità, Qualità, Rapidità, Prezzo of single feedback: you can get this information from professional_vote, quality_vote, rapidity_vote, price_vote records in feedbacks table; there are positive and negative comments of single feedback: you can get this information from positive_comment and negative_comment records of feedbacks table; there is Convalida questo giudizio button: this button is visible ONLY if [ validated record of feedbacks table is set to 0 && average_votes record of feedbacks table is equal or more than

87 3.0], but depending on certain conditions may happen different scenarios: if [ average_votes record of feedbacks table is between 3.0 (included) and 4.0 (included) && to_be_validated record of feedbacks table set to 0], clicking on Convalida questo giudizio button you must set to 1 validated and verified records of feedbacks table. ONLY in this condition, clicking on Convalida questo giudizio performs also a series of calculations that will be discussed in the Appendix Calculations after validation/verification. if [ average_votes record of feedbacks table is between 3.0 (included) and 4.0 (included) && to_be_validated record of feedbacks table set to 1] OR [ average_votes record of feedbacks table is more than 4.0 (not included)], clicking on Convalida questo giudizio button it opens a new page where there is a long text and a Avanti button; the long text is: L opzione di convalida ha lo scopo di confermare che il giudizio di un utente sia stato lasciato su un effettivo servizio o lavoro effettuato. Tutto ciò di cui hai bisogno è: - la fattura del lavoro svolto. Effettua una foto della fattura mostrando in particolare la parte di intestazione della stessa. A questo punto il giudizio verrà automaticamente convalidato e dopo una nostra verifica, automaticamente pubblicato. Le fatture inviate verranno tutte automaticamente eliminate e non saranno conservate sul server o rese pubbliche. Premi Avanti per continuare.

88 When you clicks on Avanti button it opens automatically a new page Scatta una foto della fattura where you can take a photo of a paper document. Above the camera view there is a section where you can read name + surname + address + address_num + cap + city records of users_registration table of type1 user that has left the feedback.

89 After you have taken the photo, automatically the image is uploaded on server and renamed like FAT_[feedback_code] where [feedback_code] is feedback_code record of feedbacks table. After uploading of image you have update the datetime in datetime_validation record of feedbacks table and validate record of feedbacks table must be set to 1.

90 After uploading of image a following popup notification is shown: Giudizio Convalidato! Dopo una nostra verifica il giudizio verrà automaticamente pubblicato. When you click on OK button, APP returns on page where there are the list of feedbacks received by type2 user.

91 In the enlarged row there is also a menu icon with following tags: o Vedi immagini allegate : this tag is present ONLY if only if pictures_feedback record of feedbacks table (of single feedback in question) is set to 1; if you click on this tag it opens a new page where you can see max 4 images uploaded on server: you can get pictures from server looking for images named like FDBK_[feedback_code]_[partita_iva]_img_01, FDBK_[feedback_code]_ [partita_iva]_img_02, FDBK_[feedback_code]_ [partita_iva]_img_03, FDBK_[feedback_code]_ [partita_iva]_img_04 where [feedback_code] is the code of single feedback and you can get it

92 from feedback_code record of feedbacks table and [partita_iva] is the code of type2 user which you can get from to_user_code record of feedbacks table. o Rispondi al giudizio : this tag is present ONLY if reply_feedback record of feedbacks table (of single feedback in question) IS NULL; if you click on this tag it opens a new page where in a textbox you can write the response of feedback in question: when you click on Invia la tua risposta button you can store the response in reply_feedback record of feedbacks table; o Leggi la risposta al giudizio : this tag is present ONLY if reply_feedback record of feedbacks table (of single feedback in question) is NOT NULL; if you click on this tag it opens a new page (reply feedback page) where you can read the reply of feedback written by type2 user: you can get the reply of feedback from reply_feedback record of feedbacks table. Only if pictures_reply record of feedbacks table is set to 1, it appears on reply feedback page max 4 images uploaded on server: you can get pictures from server looking for images named like RPL_[feedback_code]_img_01, RPL_[feedback_code]_img_02, RPL_[feedback_code]_img_03, RPL_[feedback_code]_img_04 where [feedback_code] is the code of single feedback and you can get from feedback_code record of feedbacks table. o Segnala questo giudizio : this tag is present ONLY if reported record of feedbacks table is set to 0. When you click on Segnala questo giudizio tag it opens a new page where to report the feedback. Title of this page is Segnala giudizio # followed by feedback_code record of feedbacks table. You can write a subject in Oggetto Segnalazione textbox and a message in Segnalazione textbox. When you click the Invia la tua segnalazione button a notification popup will be shown with

93 following text Segnalazione inviata correttamente and APP creates an from to The subject of must be Segnalazione Feedback [feedback_code]: followed by string written in Oggetto Segnalazione textbox and where [feedback_code] is feedback_code record of feedbacks table. Message is the long text written in Segnalazione textbox. In the first line of message must be present following string Inviato da: followed by type2 user you can get this from record of users_registration table. After clicking on Invia la tua segnalazione button you have set to 1 reported record of feedbacks table. Convalida questo giudizio : this tag is visible ONLY if [ validated record of feedbacks table is set to 0 && average_votes record of feedbacks table is more than 3.0 (included)], but depending on certain conditions may happen different scenarios: if [ average_votes record of feedbacks table is between 3.0 (included) and 4.0 (included) && to_be_validated record of feedbacks table set to 0], clicking on Convalida questo giudizio button you must set to 1 validated and verified records of feedbacks table; if [ average_votes record of feedbacks table is between 3.0 (included) and 4.0 (included) && to_be_validated record of feedbacks table set to 1] OR [ average_votes record of feedbacks table is more than 4.0 (not included)], when you click on this tag it is the same as clicking the button Convalida questo giudizio described above: It opens a page where there is a long text and a Avanti button; the long text is: L opzione di convalida ha lo scopo di confermare che il giudizio di un utente sia lasciato su un effettivo servizio o lavoro. Tutto ciò di cui hai bisogno è:

94 - la fattura del lavoro svolto. Effettua una foto della fattura mostrando in particolare la parte di intestazione della stessa. A questo punto il giudizio verrà automaticamente convalidato e dopo una nostra verifica, automaticamente pubblicato. Le fatture inviate verranno tutte automaticamente eliminate e non saranno conservate sul server o rese pubbliche. Premi Avanti per continuare. When you clicks on Avanti button it opens automatically a new page Scatta una foto della fattura where you can take a photo of a paper document. Above the camera view there is a section where you can read name + surname + address + address_num + cap + city records of users_registration table of type1 user that has left the feedback.

95 After you have taken the photo, automatically the image is uploaded on server and renamed like FAT_[feedback_code] where [feedback_code] is feedback_code record of feedbacks tables. After uploading of image you have update the datetime in datetime_validation record of feedbacks table and validate record of feedbacks table must be set to 1. After uploading of image a following popup notification is shown: Giudizio Convalidato! Dopo una nostra verifica il giudizio verrà automaticamente pubblicato.

96 When you click on OK button, APP returns on page where there are the list of feedbacks received by type2 user. Promotions Sent for Type2 User If a type2 user clicks on Sconti Inviati tag, it opens a new page where there is the list promotions and discounts created by type2 user. This tag must be shown only if promo_discounts_enabled record of more_information table is set to 1. If no one promotion/discount is created promo_discounts_visible record of more_information table must be set to 0 otherwise to 1. This list is composed by different clickable rows each composed by title of promotion section and due of promotion section.

97 If you click on single row it enlarges itself to show the promotion code and the description of promotion. You can get these information from promo_code, title, description and datatime_due records of promotions table. If you hold your finger on a single promotion row you can have the possibility to edit it (with opening of new page where you can edit and update changes on database clicking on Salva button) or to delete it (deleting all information of this promotion from promotions table). If you click on Add button you can create new promotions where you can write the title of promotion through Titolo textbox, the description of promotion through Descrizione textbox and due of promotion through Scadenza textbox. When you click on Salva button you insert all these information on promotions table; for promo_code record can get it by datetime (YYYY/MM/DD hh:mm:ss) from 1970 in milliseconds (example ).

98 The creation of new promotion creates also an ( sender to all type1 users that are in same city, or same province or same region of type2 user that has created the promotion. The subject of these s must be Nuova promozione: followed by title of inserted promotion; the message of must be: Nuova promozione da [followed by name and surname (or company) of type2 user and type2 user category separated by hippen] [Here insert the description of promotion]. If a type1 user has receive_promo_city record of users_registration set to 0, this type1 user should not receive any promotion from any type2 user of same city. If a type1 user has receive_promo_province record of users_registration set to 0, this type1 user should not receive any promotion from any type2 user of same province. If a type1 user has receive_promo_region record of users_registration set to 0, this type1 user should not receive any promotion from any type2 user of same region.

99

100 Settings for Type1 User If a type1 user clicks on Impostazioni tag, it opens a new page where there are Notifiche and Privacy sections. Notifiche section is composed by following clickable rows: o Notifiche per promozioni ricevute : when you click on this row, it opens a new page where there are following checkboxes: abilita notifiche : if this checkbox IS checked, when the type1 user receives a new promotion on promotions table of database, a notification is displayed on smartphone and on APP logo stored in smartphone; if this checkbox is NOT checked, no one notification must be shown on smartphone. You can check if a type1 user

101 has received promotions if type2 users of same city of type1 user or type2 users of same province of type1 user or type2 users of same region of type1 user has stored in promotions table a new promotion in according to values of receive_promo_city, receive_promo_province and receive_promo_region records of users_registration related to type1 user. abilita suono notifiche inside a clickable row: if this checkbox IS checked, when the type1 user receives a new promotion on promotions table of database, a bell-ringer must be heard; if this checkbox is NOT checked, no one bell-ringer must be heard. If you click on this clickable row, you can change the ringbell and it must be saved. o Notifiche per risposte ai giudizi : when you click on this row, it opens a new page where there are following checkboxes: abilita notifiche : if this checkbox IS checked, when a feedback left by type1 user has received an answer by type2 user that has received feedback, a notification is displayed on smartphone and on APP logo stored in smartphone and there must be the possibility to read the answer to the feedback in fast mode; if this checkbox is NOT checked, no one notification must be shown on smartphone. You can check if there was an answer to feedback left by type1 user watching reply_feedback record is not NULL. abilita suono notifiche inside a clickable row: if this checkbox IS checked, when a feedback left by type1 user has received an answer by type2 user that has received feedback, a bell-ringer must be heard; if this checkbox is NOT checked, no one bell-ringer must be heard.

102 If you click on this clickable row, you can change the ringbell and it must be saved. The Salva button saves the changes.

103 Privacy section is composed by following clickable rows: o Ricezione promozioni tramite clickable row: if you click on this row it opens a new page where there are following 3 different checkboxes: da utenti della propria città : this checkbox is linked to receive_promo_city record of users_registration table; if checkbox is check, receive_promo_city must be set to 1 (after clicking on Salva button), if checkbox is NOT check, receive_promo_city must be set to 0 (after clicking on Salva button). da utenti della propria provincia : this checkbox is linked to receive_promo_province record of users_registration table; if checkbox is check,

104 receive_promo_province must be set to 1 (after clicking on Salva button), if checkbox is NOT check, receive_promo_province must be set to 0 (after clicking on Salva button). da utenti della propria regione : this checkbox is linked to receive_promo_region record of users_registration table; if checkbox is check, receive_promo_region must be set to 1 (after clicking on Salva button), if checkbox is NOT check, receive_promo_region must be set to 0 (after clicking on Salva button). o Nome da visualizzare nei giudizi clickable row: if you click on this row it opens a new page where there is a textbox where you can write the name to show on feedback. This information is linked to name_to_show record of users_registration table; when you

105 click on Salva button, it update name_to_show record of users_registration table. This textbox should never be NULL; so if user deletes the string inside the textbox and then click on Salva, no change should be made to name_to_show record of users_registration table. o Cancellazione Account clickable row: when you click on this row, it appears a notification popup which asks if you are sure to delete the account: Sei sicuro di cancellare definitivamente il tuo account?

106 If you click on Annulla button (cancel button), you return on settings page Impostazioni. If you click on OK button, it opens a new page with a long label and a textbox. The long label is: Gentile utente, per poterci migliorare giorno dopo giorno, ti chiediamo di scrivere le motivazioni che ti hanno portato a cancellare l account. TI ringraziamo per questo. The textbox is linked to reason_deletion record of users_registration table; when you click on Procedi button: it updates reason_deletion record of users_registration, it set to 0 enabled record of users_registration,

107 it updates datetime of deletion in datetime_deletion record of users_registration, it changes the stored in record of users_registration table with following where [user_code] is the type1 user code stored in users_registration table, it sets to NULL following records of users_registration table: password name surname address address_num mobilephone_1

108 When deletion is done, a popup information appears to inform that deletion processing is done with following string: Cancellazione avvenuta con successo! When you click on OK button you have logout type1 user and he cannot access to APP because enable record of users_registration is set to 0 and is changed. If he try to access following notification popup must be shown: Username e/o password errati.

109 Settings for Type2 User If a type1 user clicks on Impostazioni tag, it opens a new page where there are Notifiche and Privacy sections. Notifiche section is composed by following clickable rows: o Notifiche per giudizi ricevuti : when you click on this row, it opens a new page where there are following checkboxes: abilita notifiche : if this checkbox IS checked, when the type2 user receives a new feedback on feedbacks table of database, a notification is displayed on smartphone and on APP logo stored in smartphone; if this checkbox is NOT checked, no one notification must be shown on smartphone.

110 abilita suono notifiche inside a clickable row: if this checkbox IS checked, when the type2 user receives a new feedback on feedbacks table of database, a bellringer must be heard; if this checkbox is NOT checked, no one bell-ringer must be heard. If you click on this clickable row, you can change the ringbell and it must be saved. The Salva button saves the changes. Privacy section is composed by following clickable rows: o Impostazioni della pagina personale : this row is present ONLY if [ pictures_videos_enabled, promo_discounts_enabled and request_info_enabled records of more_information table are set to 1. When you click on this row, it opens a new page where there are following checkboxes:

111 visualizza foto e video caricati : this checkbox is linked to pictures_videos_visible record of more_information table; if checkbox is check, pictures_videos_visible must be set to 1 (after clicking on Salva button), if checkbox is NOT check, pictures_videos_visible must be set to 0 (after clicking on Salva button). visualizza promozioni create : this checkbox is linked to promo_discounts_visible record of more_information table; if checkbox is check, promo_discounts_visible must be set to 1 (after clicking on Salva button), if checkbox is NOT check, promo_discounts_visible must be set to 0 (after clicking on Salva button). ricevi richieste di preventivo : this checkbox is linked to request_info_visible record of more_information table; if checkbox is check, request_info_visible must be set to 1 (after clicking on Salva button), if checkbox is NOT check, request_info_visible must be set to 0 (after clicking on Salva button).

112

113 o Rinnovo / Cancellazione Account : when you click on this row, it opens a new page where there are: label Il tuo account [Premium] scade alle ore [23:24] del giorno [27/07/2017] if datetime_due record of users_registration table is NOT expired or following label Il tuo account [Premium] è scaduto alle ore [23:24] del giorno [27/07/2017] if datetime_due record of users_registration table IS expired (where [Premium] is the account type of type2 user stored in account_type record of users_registration table and [00:00] is the time of datetime_due record of users_registration and [12/03/2017] is the date of datetime_due record of users_registration ). Rinnova account BASE clickable row: if you click on this row, it opens a new page where there are:

114 title of page Rinnovo / Cancellazione Account subtitle of page Rinnova account BASE following long label: Con l account BASE i tuoi dati rimarranno nel database e non godrai più dei privilegi e delle funzionalità riservate agli account PRO e PREMIUM. Ricorda che se passi da un account PRO/PREMIUM ad un account BASE, i tuoi clienti non vedranno più i giudizi che sono stati lasciati e non potrai più riceverne, non potrai più ricevere richieste di preventivi e non potrai più inviare sconti e promozioni. Rinnova Gratuitamente button: this button is disabled ONLY if account_type record of more_information is set to base otherwise it is enabled ONLY if [you are in 92 days before expiry date datetime_due record of users_registration table && the account_type record

115 of users_registration is pro or premium type]. If datetime_due record of users_registration table is set to NULL, in this case dosen t exist a due date. This button is linked to PayPal payments and it is linked also to two prices stored in more_information table: base_account_price and base_account_price_iva records and these two records must be added up in total price. If this total price is 0 euros the button doesn t redirect to PayPal webpage for payment but confirm only the account renewal; if this total price is bigger than 0 euros the button redirects to PayPal webpage for payment. If you click on Rinnova Gratuitamente button and PayPal payment processing ends (if a payment is necessary) you have update following information on type2 user account: account_type record of more_information must be base ; datetime_due record of users_registration will be set to NULL; datetime_payment record of users_registration will be updated with datetime of paypal payment (if a payment was made); feedbacks_visible record of more_information will be set to 0; pictures_videos_enabled and pictures_videos_visible records of more_information will be set to 0.

116 promo_discounts_enabled and promo_discounts _visible records of more_information will be set to 0 request_info_enabled and request_info_visible records of more_information will be set to 0 social_stream_enabled and social_stream_visible records of more_information will be set to 0 use_app record of more_information will be set to 0 Rinnova account PRO clickable row: if you click on this row, it opens a new page where there are:

117 title of page Rinnovo / Cancellazione Account subtitle of page Rinnova account PRO following long label: Con l'account PRO i tuoi dati rimarranno nel database, avrai un ranking maggiore nei risultati di ricerca rispetto all'account Base, continuerai a ricevere giudizi, potrai continuare a gestire il tuo account tramite l'app ma non godrai più degli altri privilegi e funzionalità riservate all'account PREMIUM. Rinnova a iva l anno button: this button is enabled ONLY if [ account_type record of users_registration is set to base type] OR if [ account_type record of more_information is set to pro or premium type && you are in 92 days before

118 expiry date datetime_due record of users_registration table]. This button is linked to PayPal payments and it is linked also to two prices stored in more_information table: pro_account_price and pro_account_price_iva records and these two records must be added up in total price. If this total price is 0 euros the button doesn t redirect to PayPal webpage for payment but confirm only the account renewal; if this total price is bigger than 0 euros the button redirects to PayPal webpage for payment. If you click on Rinnova a iva l anno button and PayPal payment processing ends (if a payment is necessary) you have update following information on type2 user account: account_type record of more_information must be pro ; datetime_due record of users_registration will be set in two ways: o If date IS expired the renewal date will be now + 1 year; o If date is NOT expired, the renewal date will be datetime_due + 1 year. datetime_payment record of users_registration will be updated with datetime of paypal payment (if a payment was made); feedbacks_enabled && feedbacks_visible records of more_information will be set to 1; pictures_videos_enabled and pictures_videos_visible records of more_information will be set to 0.

119 promo_discounts_enabled and promo_discounts_visible records of more_information will be set to 0 request_info_enabled and request_info_visible records of more_information will be set to 0 social_stream_enabled and social_stream_visible records of more_information will be set to 0 use_app record of more_information will be set to 1 Paypal logo

120 Rinnova account PREMIUM clickable row: if you click on this row, it opens a new page where there are: title of page Rinnovo / Cancellazione Account subtitle of page Rinnova account PREMIUM following long label: Con l'account PREMIUM i tuoi dati rimarranno nel database, avrai un ranking maggiore nei risultati di ricerca rispetto all'account Base, continuerai a ricevere giudizi, potrai continuare a gestire il tuo account tramite l'app, potrai caricare foto e immagini, protrai ricevere richiesta di preventivi e potrai inviare sconti e promozioni. Rinnova a iva l anno button: this button is enabled ONLY if [ account_type record of users_registration is set to base type] OR if

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