Electronic Vaulting Services

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1 The New Face of Data Protection Strategies for Changing Times Electronic Vaulting Services Data Solutions To Increase the Recoverability and Availability of All Critical Information Steve Leavitt, Manager Electronic Vaulting Solutions

2 Agenda Iron Mountain Overview Importance of Data Data Protection Challenges Iron Mountain Electronic Vaulting Solutions Q& A

3 Who is Iron Mountain Records Management Health Information Services Digital Archives Consulting Information Product Fulfillment Records Management Reduced Cost Easy access Management & control Risk management Off-Site Data Vaulting Electronic Vaulting Consulting Data Backup & Recovery Services Protection of backup computer data Currency of backup data Rapid restore Process discipline Technology Escrow Vital Records Protection Film & Sound Archives Confidential Destruction Information Protection & Preservation Privacy & security Software licensing Long-term preservation

4 The Importance of Data What is driving the need for secure data recovery as part of your DR/BC planning?

5 Tech Dependence Availability Req s Zero Tolerance for Data Loss Under Pressure You Regulatory Sarbanes Oxley SEC Rule 17a HIPAA Rule Sabotage Hackers & Crackers Denial of Service Virus & Worm Attacks Internal Employees Security Inadvertent Disclosure Unencrypted Data Economic Best Lowest Cost Do More with Less Data w/ Budget Resource Allocations

6 Data KEY Resource Information is the key to any company s success and survival More and more, a company s information is stored electronically sometimes exclusively IT departments are charged with protecting this critical asset Information in the form of electronic data Protecting this critical asset Information has to encompass backup AND recovery

7 DATA GROWTH More information will be created over the next two years than in the entire history of mankind B Source: UC Berkeley 40,000 BCE cave paintings bone tools 3500 writing 0 C.E. paper printing 1870 electricity, telephone transistor 1947 computing 1950 Late 1960s Internet (DARPA) 1993 The web B B B GIGABYTES 1999

8 Primary Focus Central Data Location Highly Controlled Environment Consistent Data B/up Primary Focus Distributed Systems Repeatable Processes Web Services Little/No Encryption

9 Critical Data Is Migrating To Branch/Remote Offices Stand Alone Backup Challenges: Resource constraints Inefficient or no b/up procedures Mechanical Errors Inconsistency Backups performed by non-it staff 60% of Network Backups Fail* Central Data Center Frame Relay VPN Tunnel Network Backup Strengths: Centralized Backup Challenges: Unencrypted data Shrinking B/U window Bandwidth Constraints Complex to Admin Branch

10 The Mobile Challenge Workstation Up to 60% of Corporate Data is on PCs Mobile Workforce 60% of Corporate Data stored on PCs* 15% of Corporate Laptops fail annually* 10% of Corporate Laptops stolen/misplaced annually*

11 Causes of Business Interruption % of Companies Reporting Natural Disasters Facilities Move Hardware Failure Software Failure Human Error Power Outage Communications Failure Source: KPMG

12 Recovery in the Balance RTO RPO $ Recovery Time Objective (RTO): How long can you be without the data? Recovery Point Objective (RPO): How much data loss can you afford? Balancing Cost and Recoverability Disaster Recoverability has a cost: Additional Hardware Additional Personnel Fees for Services

13 Electronic Vaulting Overview What are companies doing to address some of the issues mentioned prior?

14 National Underground Facility Server Electronic Vaulting Overview Secure Connection AES 256 Bit Encryption VPN/Tunneling Digital Certificates Windows, Linux Red Hat, Solaris Optional Onsite Appliance for improved Recovery Time Secondary Historical Data Sydney

15 Server Electronic Vaulting Localized Recovery Point Option Offered as a Fully Managed Service Not a hosted application Five Flexible Retention Periods Does not require plug-ins for DB or Open File Handling Provides % availability for both backups and recoveries

16 PC Electronic Vaulting Overview Boston Facility PCs at HQ Traveling Laptops AES 128 Bit Encryption Compression/Delta Block Send Once Optimization Mirrored Location 30 Day Secondary Retention

17 PC Electronic Vaulting Foundation for Cost Reductions Reduce Capital Equipment Expenditures Significant Cost Savings associated with support Migration/Technology Refresh Increase User Productivity/Eliminate End User Downtime from your environment

18 Continuity Continuity services offer a highly scalable, standby messaging system that can be activated instantly providing uninterrupted access to services in the event that the organization s primary mail service becomes unavailable. No Matter What!

19 Continuity What does it offer? Provides % availability at 10% of the cost for other DR alternatives Makes sure that outages are not evident to the outside world Provides employees with secure and immediate access to from any location during an outage Can deploy for an entire organization in less than a day

20 Tech Dependence Availability Req s Zero Tolerance for Data Loss Under Pressure Sarbanes Oxley SEC Rule 17a HIPAA Rule Sabotage Hackers & Crackers Denial of Service Virus & Worm Attacks Internal Employees Security Inadvertent Disclosure Unencrypted Data Economic Best Lowest Cost Do More with Less Data w/ Budget Resource Allocations

21 Pressure Relieved Tech Dependence Availability Req s Zero Tolerance for Data Loss Sarbanes Oxley SEC Rule 17a HIPAA Rule Sabotage Hackers & Crackers Denial of Service Virus & Worm Attacks Internal Employees Security Inadvertent Disclosure Unencrypted Data Economic Best Lowest Cost Do More with Less Data w/ Budget Resource Allocations

22 The New Face of Data Protection Strategies for Changing Times Q & A

23 The New Face of Data Protection Strategies for Changing Times thank you Steve Leavitt, Manager Electronic Vaulting Solutions

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