Users Policies. PRAN-RFL Group. [Owner: MIS Department, PRAN-RFL Group] Approved by: MIS Department Version: 1.0

Transcription

1 2012 Users Policies PRAN-RFL Group [Owner: MIS Department, PRAN-RFL Group] Approved by: MIS Department Version: 1.0

2 e Governing Policy The employee must read the PRAN-RFL Group MIS Policies and Procedures Manual. This policy applies to all employees, consultants, temporaries, and others not mentioned who access PRAN-RFL Group s system, applications and networks. Hierarchical Picture Governing Policy Data Storage Policy Accounts and Rules Administrative Privileges Prohibition Safety Guidelines for Users Software Usages Polices Equipment Movement Rules Users should use only the equipments and software provided by MIS. Only MIS approved equipment may be connected to PRAN-RFL Group MIS resources. Data Storage Policy 1. Users can not create and have any personal files/folder into any network drives e.g. W: or X: drives etc. User's file server (X :) will only use for official documents. No personal documents can store in File server from PC/Laptop. If there found any file except mail archive, will deleted permanently without informing the owner. 2. MIS end-users can keep their Private or Personal data only into their local PC inside folders named as `Private' or `Personal'. Private or Personal data cannot be stored in network drives. 2

3 3. Disk space limit will be 500 MB ( X:\) per User. It may increase as per his/her departmental head recommendation (if need). 4. MIS Service Desk will not take any backup of your C:\ Drive, My Documents, Desktop files and Folders stored into user PC's local drive while troubleshooting user PC s in MIS Service Desk lab. So should not keep any Files and Folders on Desktop, C:\ Drive, My Documents also. MIS will not be responsible for any data loss of PC's local drive while troubleshooting user s PC. 5. Any software installation request has to be made to MIS. 6. MIS may specifically monitor activity and/or accounts of individuals without notice. Accounts and Rules To open a new user mail account there will be a mail from respective departmental head or from HRM to MIS dept. with the following information's -Company, Designation, Department, Name, Key job, Staff ID User address name will be as follows, Company-Dept-KeyJob- Designation-Name of employee. User allowed to send/receive individual (including attachment) is 02 (Two) MB. With prior 7 days notice, MIS will delete all s older than 01 (One) month from mail server. These deleted s will not be available for restore at any time. So user will archive her/his older than 1 Month from mail. managements are entitled to send to all users of PRAN-RFL Group as per his/her nature of job and top management has discretion to approve user as per his/her nature of job. User can use signature with the following information's -Full Name, Designation, Company Name, Company Address, Office telephone (Ext), Office Mobile, Fax, Address, Web Address. 3

4 Software Usages Polices 1. Users should logon using his/her Logon user ID and Password, direct Access in Database is blocked for normal user. 2. When a software user leaves our company should give up all Official Documents and information about software to the Department Head or appropriate authorized person. Equipment Movement Rules 1. In case of any MIS equipment Movement/Handover, need to send a mail to MIS from Head of concerned department. MIS will take necessary action against the mail within 07 (Seven) working days after received the mail. So that MIS can plan accordingly and accommodate the movement. 2. If any MIS equipment Movement/Handover takes place without prior notice to MIS, MIS have full rights to acquire the full system. 3. MIS End-users are not authorized to remove PRAN-RFL Group MIS asset tag from any MIS Asset e.g. Desktop, Notebook, Printer, Scanner etc. Administrative Privileges Local Administrator user password on user PCs is not provided to endusers. Only authorized and responsible IT persons should hold the password. Prohibition 1. Storing or Sending of inappropriate files should be prohibited including those which are sexually harassing or offensive to others on the grounds of race, religion or gender. 2. Users are allowed to use only PRAN-RFL Group MIS provided hardware. They are not allowed to use any personal computer equipment (Like CD/DVD ROM or Writer, sound system, removable disk drive etc.). Exception to this rule can only be accord by MIS Department. 3. Copying confidential PRAN-RFL Group Business Information into unencrypted storage media such as CD or floppy disk is prohibited. 4. Use of IT resources (hardware, software, bandwidth etc.) should not be in violation of PRANRFL Group rules of Code of conducts. 4

5 Safety Guidelines for Users Users are expected to protect themselves by following these guidelines: 1. Do not reveal any personal information of yours or that of any other person (User ID, Password etc.). 2. Avoid common Word as Password, use Long Password; it can be contained Alphanumeric, Special Character, Capital Letter and Small Letters. 3. Should not share your password with anyone. N.B.: This document is a live document. It will be updated when needed. Thanks to All 5