Joint Commission s Electronic Application 2011

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1 Joint Commission Connect: Each organization is assigned a Health Care Organization (HCO) number. Review the following pages with narrative descriptions to help answer any questions you may have as you are filling out your online application. If you have questions regarding the online application and would like to speak with a member, contact your assigned Account Executive at the number listed on your Extranet Page. Feel free to contact the Home Care program with any additional questions you may have. The Joint Commission Home Care Accreditation

2 Log in to access your Joint Commission on-line application. Your address is your login and your password is in the secure you received from the Joint Commission. 2

3 This page is your organization s EXTRANET Page. This page will connect you with all areas of the survey process including the application, billing, QI Tools, What is due/outstanding for your organization, newly posted reports and letters and What s New in information and news. This is where your Account Executive is listed. Here you can access his/her direct phone number and address. Notice the gold box that says Notification of Scheduled events Click Here. This is where you would 7:30AM, local time, to identify if your organization is having a survey that day. Your organization s Joint Commission surveyor will be listed here with a picture and bio. The RED ARROW points to Update Contacts/Access under Quicklinks. This is where you would add, delete or update any individuals identified as contacts within your organization. This area will designate contacts that can access the extranet information for your organization. 3

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5 The Application for Accreditation can be accessed under Accreditation Tools (Red Arrow). Click on Application to gain access to the application. 5

6 The left scroll bar allows you to navigate through the application. After accessing the application you can read the Dear Colleague introduction and Instruction section. Under Applicant the first screen is Demographics. This screen is a snapshot of your organization. This is where you will list your name, organization DBA as well as your street address, phone, fax and web site address. 6

7 The next section under Applicant is the Primary Contacts page (remember to make any changes to this section you must access it from the extranet page). This page will list the main contacts for your organization. Some fields are required areas that have to be completed or your application will generate an error. 7

8 This is your organizations ownership screen. 8

9 Each site associated with your organization needs to be identified. If your organization is made up of more than one site this page will be utilized for every site/branch associated with your HCO. Under Sites, on the left scroll bar, access demographics. This is where you will list your first site (if you have more than one). Your main site also has to be designated (see designated button) on this page. You can also access all your sites individually by accessing the drop down box under select the site you would like to display/edit. Be sure to list the business hours of each location on this page. 9

10 This is your organizations licensure page. 10

11 This page indicates what types of services are provided at your organization. Home Care organizations check off box #4. 11

12 This page indicates the types of home care services provided by your organization. Click on the boxes that indicate the types of services provided at each location. The bottom of this page is where individual volumes are listed. Click on the box at the bottom of this page to input the volume for each location. 12

13 This shows the individual volume for each location. 13

14 This shows the cumulative (total) volume for the entire HCO#. 14

15 If your organization is utilizing The Joint Commission to fulfill Medicare certification requirements in conjunction with The Joint Commission survey (deemed status) that would be indicated here. 15

16 Each HCO# is allowed TEN avoid dates. This is where you would list the avoid dates for your organizations survey. 16

17 Please input travel directions for the surveyors. 17

18 Any comments or special instructions should be listed here. Your Account Executive will make note of these and notify the surveyor of any special instructions. 18

19 This is your organization Confirmation Summary page. This page will give a snapshot of the completed application. It will list owner, contacts, sites, contractors (if any) and avoid dates. 19

20 This is the Update Error List. Click on this button to see if any errors exist that prevent the submission of your application. If errors appear, click directly on them at this screen. That will take you directly to the page of the error. If you cannot fix the error, contact your Account Executive and he/she will assist you in resolving any errors. 20

21 This is your organizations signature page. Submission of the application requires a signature and title. Once completed, hit Submit Application box and your application will be on its way for processing. 21

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