VFO Preorder Drop-Down Fields and Response Job Aid. Carrier Services Frontier Communications Rochester, NY

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1 VFO Preorder Drop-Down Fields and Response Job Aid Carrier Services Frontier Communications Rochester, NY Created: 11/30/2010 Revised: 11/07/2014

2 Disclaimer: This documentation is for information purposes only and does not obligate Frontier to provide services in the manner herein described. Frontier reserves the right as its sole option to modify or revise the information in this document a t any time without prior notice. In no event shall Frontier or its agents, employees, directors, officers, representatives or suppliers be liable under contract, warranty, tort (including but not limited to negligence of Frontier), or any other legal theory, for any damages arising from or relating to this document or its contents, even if advised of the possibility of such damages Frontier Communications Corporation All Rights Reserved. 2 Preorder Transaction Types (TXTYP) and Activities (TXACT) Frontier Communications

3 Table of Contents Preorder Transaction Types (TXTYP) and Activities (TXACT)... 9 Field Descriptions Code Descriptions A - Address Validation Inquiry AFT CTVAL EXPIND TNTYPE B TN Reservation Inquiry AFT CTVAL CROSSEXCH TNTYPE TNSEL ALTRCSW FX CTI EXPIND EXCHSEL CF D - Appointment Schedule Inquiry REQTYP ACT SLI Preorder Transaction Types (TXTYP) and Activities (TXACT) Frontier Communications 3

4 E - Customer Service Inquiry MS AGAUTH PARSEIND G - Reservation Maintenance Inquiry CANCELTN H - xdsl Loop Qualification Inquiry AFT I - Installation Status Inquiry CKTTYPE MS N - Collocation Facility Assignment Inquiry CATYPE MS P - Loop Qualification Extended Inquiry AFT Hour Response Required (Y) MS Q - Loop Qualification Basic Inquiry AFT MS S - Service Order Inquiry MS ICRI T - Directory Listing Inquiry Preorder Transaction Types (TXTYP) and Activities (TXACT) Frontier Communications

5 MDNIND STYC X - Loop Qualification DSL Inquiry AFT Response Values A - Address Validation Response AFT CTI B TN Reservation Response AFT CTI TNTYPE TNSEL EXCHSEL D - Appointment Schedule Response REQTYP ACT SLI TXACT TOS E Customer Service Record Response PRESPC PRESPD TOS LSCP Preorder Transaction Types (TXTYP) and Activities (TXACT) Frontier Communications 5

6 AFT PIC PULSE BLOCK HNTYP FPI SSIG DIRTYP LTY STYC DNA LTXTY LPHRASE H - xdsl Loop Qualification Response AFT PVCINDCODE FE LOOPSTAT I - Installation Status Response J - Loop Make Up Response N - Collocation Facility Assignment Response COSTAT P - Loop Qualification Extended Response LOOPSTAT Q - Loop Qualification Basic Response Preorder Transaction Types (TXTYP) and Activities (TXACT) Frontier Communications

7 LOOPSTAT S - Service Order Response MS ICRI T - Directory Listing Response Guide SEQUENCE OVERRIDE TNTYPE OMTN W - Fiber Availability Response X - Loop Qualification DSL Response Preorder Transaction Types (TXTYP) and Activities (TXACT) Frontier Communications 7

8 Frontier VFO Preorder Drop-Down Fields This document provides descriptions of the fields in VFO Preorder that do not have tool tips. You can view tool tips on any field other than those that are drop-downs by pointing your mouse to the field, such as what is shown below: This document provides the information on the drop-down fields which are not supported by drop-down values. 8 Preorder Transaction Types (TXTYP) and Activities (TXACT) Frontier Communications

9 Preorder Transaction Types (TXTYP) and Activities (TXACT) Before you start populating the Preorder transaction you need to complete the Preorder Initiation page, where you select a transaction type. Then just about all of these transactions have a field to indicate the activity you want to perform. The table below provides the list of transaction types with an X under the activities you can select for that transaction type. A - New Inquiry B - Pre-Posted Service Orders C - Post Service Orders D - Pre-Posted and Posted Service Orders A Address Validation X X X X X B Telephone Number Assignment X C Feature/Product Service Availability X D Appointment Scheduling X X X E Customer Service Inquiry G Reservation Maintenance X X X H xdsl Loop Qualification X I Installation Status X J Loop Make Up X K xdsl Loop Qualification Ext X N Collocation Facility Assign X P Loop Qualification Extended X Q Loop Qualification DSL X S Service Order Inquiry X T Directory Listing X X Loop Qualification DSL X E - Selection F - Provisioning Service Order(s) G - Change Reservation K - Cancels Selection or Reservation M - Modify Reservation Expiration Date P - Delivery Validation only R - Reservation T - Validation TN U - Return X - Exchange Preorder Transaction Types (TXTYP) and Activities (TXACT) Frontier Communications 9

10 Field Descriptions The following are the descriptions of the fields outlined in this document. Fields ACT AFT AGAUTH ALTRCSW BLOCK CANCELTN CATYPE CF CKTTYPE COSTAT CROSSEXCH CTI CTVAL DIRTYP DNA EXCHSEL EXPIND F1LPCP F2LPCP F3DTADJ F3LPCP F4DTADJ F4LPCP FE Descriptions Identifies the activity involved in this scheduling request. Identifies the format of the address being supplied. Indicates that the customer is acting as an end user's agent and has authorization on file. Indicates the Telephone Number returned is provided from an Alternate Switch within the Rate Center. Identifies the type of blocking on the telephone number. Indicates the requested telephone number to be removed for the reservation. Identifies the type of collocation arrangement. Identifies the number of additional Connecting Facilities available for the service address. Type of circuit ID for installation requests. Identifies the collocation assignment status. Identifies whether telephone numbers across exchanges are acceptable when requesting a sequence of numbers. Identifies cut through facility status for the main telephone number at the service location. Identifies a request to provide cut through information with this address validation request. Identifies the type of the directory (e.g., white pages, yellow pages)to be delivered. Indicates data in the supplied field must not be abbreviated. Identifies the exchange selection of the end user. Indicates whether using conversation or direct version of transaction. Direct version utilizes only one inquiry and response. The Conversational version incorporates three consecutive, linked inquiry and responses, containing more extensive options not available in the direct version. Identifies the composition of the F1 loop segment. Identifies the composition of the F2 loop segment. Identifies the type, quantity and proximity of disturbers in F3 segment. Identifies the composition of the F3 loop segment. Identifies the type, quantity and proximity of disturbers in F4 segment. Identifies the composition of the F4 loop segment. Identifies the type of facility serving the end user. 10 Field Descriptions Frontier Communications

11 FPI FSQ FX HNTYP ICRI LOOPSTAT LPHRASE LSCP LTXTY LTY MDNIND MS OMTN PARSEIND PIC PRESPC PRESPD PULSE PVCINDCODE REQTYP SLI SSIG STYC STYC TNSEL TNTYPE TOS TXACT Identifies a request that PIC activity on the Working Telephone Number (WTN) be restricted. Identifies the status of the FTTP Facilities serving the end user. Identifies if Foreign Exchange is available at the End User Address Identifies the type of hunting involved. Identifies the Inquiry Criteria used in the Service Order Inquiry. Identifies the status of the loop qualification. Identifies a pre-defined phrase associated with a listing. Identifies that the end user has requested the option of prohibiting the change of their current service provider or removing the option. Identifies type of the associated text that will appear in the directory to assist the end user. Identifies the type of listing with respect to publication and Directory Assistance (DA) appearance rules. Used on subsequent queries when more than 250 listings are returned within a caption package. Identifies whether the request is for Resale or UNE, and in the case of CSR Directory Listing Indicates the omission/inclusion of TN in the directory for cross-reference listings. Indicates whether the CSR should be parsed. Identifies the Presubscription Indicator Code (PIC) for the carrier the customer has selected for InterLATA traffic. Identifies a provider specific code on the response transaction that represents what occurred on the associated inquiry transaction. Identifies the provider's text used to clarify the response for the associated inquiry transaction. Identifies the type of pulsing. Provides information about any customer privacy indicators in use Identifies the designated service type for appointment scheduling status. Identifies the type of Sub-Loop the customer is requesting. Identifies the type of start signaling requested. Identifies whether the listing is a straight line, straight line under (SLU), caption header, etc. Identifies whether the listing is a straight line, straight line under (SLU), caption header, etc. Indicates the disposition of the available telephone number(s). Indicates the type of telephone number requested in this inquiry. Indicates the type of service. Transaction Activity Field Descriptions Frontier Communications 11

12 Code Descriptions A - Address Validation Inquiry AFT CTVAL EXPIND TNTYPE A - Rural Route and/or Box Number B - Unnumbered C - Provider Assigned House Number D - Descriptive E - Provisioning Address N - Normal Physical Service Address Number A - Address Validation with cut through validation C - Conversational D - Direct 1MT - Individual Measured Touch-Tone 1FT - Individual Flat Touch-Tone 1COIN - Coin CNT - Coin ISDN - ISDN GMC - Gold Number with Custom Calling GMD - Gold Number with Dial Pulse GMT - Gold Number with Touch-Tone D - Specific Number(s) N - New Random Number(s) S - Sequential Numbers R - Range of Numbers B TN Reservation Inquiry AFT CTVAL CROSSEXCH TNTYPE B - Unnumbered C - Provider Assigned House Number D - Descriptive N - Normal Physical Service Address Number K - Return R - Reserved A - Address Validation with cut through validation N - No Y - Yes D - Specific Number N - New Random Number S - Sequential Numbers R - Range of Numbers G - Good (Easy to Remember) TNSEL ALTRCSW FX CTI EXPIND Y - Yes N - No C - not available C - Conversational EXCHSEL R 0-9 CF Y - Yes N - No Y - Yes D - Direct 12 Code Descriptions Frontier Communications

13 D - Appointment Schedule Inquiry REQTYP ACT SLI A - Loop B - Loop with Number Portability D - Retail/Bundled E - Resale N - New Line Installation C - Add new additional line T - Move of End User Location B - Sub Loop Distribution C - PART and Virtual Circuit H - House & Riser Cable V - PART and Virtual Circuit & Voice (CLEC Voice & Data) S - Standard (Full) Loop-not applicable E - Customer Service Inquiry MS AGAUTH PARSEIND A - Resale B - UNE L - Listing Account N - No Y - Authorization on File Y - Yes N - No G - Reservation Maintenance Inquiry CANCELTN K - Keep R - Remove H - xdsl Loop Qualification Inquiry AFT B - Unnumbered C - Provider Assigned House Number D - Descriptive N - Normal Physical Service Address Number Code Descriptions Frontier Communications 13

14 I - Installation Status Inquiry CKTTYPE P - POTS, Centrex, PBX and Switch Port Unbundled S - Special Serial - Format, ISDN, Basic SVGAL Unbundled, Premium Link Unbundled, Extended Link Unbundled, Channelized Link Unbundled, Link Transport Unbundled T - Special TN - Format MS A - Resale B - UNE N - Collocation Facility Assignment Inquiry CATYPE MS C - Cage A - Resale S - Splitter B - UNE P - Loop Qualification Extended Inquiry AFT 48-Hour Response Required (Y) MS B - Unnumbered C - Provider Assigned House Number D - Descriptive N - Normal Physical Service Address Number Y - Yes A - Resale B - UNE Q - Loop Qualification Basic Inquiry AFT MS B - Unnumbered A - Resale C - Provider Assigned House Number B - UNE D - Descriptive N - Normal Physical Service Address Number 14 Code Descriptions Frontier Communications

15 S - Service Order Inquiry MS A - Resale B - UNE ICRI A - Service Order Identification Number B - Purchase Order Number C - Billing Telephone Number T - Directory Listing Inquiry MDNIND N - No Y - Yes STYC CH - Caption Listings CI - Indented Listings CS - All 1st Level Sub caption Listings SI - SLU Indent SL - Straight line X - Loop Qualification DSL Inquiry AFT B - Unnumbered C - Provider Assigned House Number D - Descriptive N - Normal Physical Service Address Number Code Descriptions Frontier Communications 15

16 Response Values A - Address Validation Response AFT A - Rural Route and/or Box Number B Unnumbered C - Provider Assigned House Number D Descriptive E - Provisioning Address N - Normal Physical Service Address Number CTI Y Yes N No C Not Available B TN Reservation Response AFT CTI TNTYPE TNSEL EXCHSEL B - Unnumbered C - Provider Assigned House Number D - Descriptive N - Normal Physical Service Address Number Y Yes N No C Not Available D - Specific Number N - New Random Number S - Sequential Numbers R - Range of Numbers G - Good (Easy to Remember) K - Return R - Reserved R D - Appointment Schedule Response REQTYP ACT SLI TXACT A - Loop B - Loop with Number Portability D - Retail/Bundled E - Resale N - New Line Installation C - Add new additional line T - Move of End User Location B - Sub Loop Distribution C - PART and Virtual Circuit H - House & Riser Cable V - PART and Virtual Circuit & Voice (CLEC Voice & Data) S - Standard (Full) Loop-not applicable N - New Inquiry (view only) G Change Reservation R -Reservation 16 Response Values Frontier Communications

17 1 st Character (type) 3 rd Character (class) 1=Business 2=Residence 3=Government 4=Coin (CT Only) 2 nd Character (product) A=Multiline (Hunting) B=Single Line or Multi-line without hunting C=Coin D=Advance Services E=CENTREX/Centranet (Resale & UNE) F=Data/Voice Shared Loop H=ISDN (BRI) J=PBX (Trunk) K=ISDN (PRI) P=Line Split Q=DID/DOD R=Line Share T=Coin Smart (WV Only) W= 2 Wire Digital Design Metallic Loop Standard X= 2 Wire Digital Design Metallic Loop with ISDN Electronics Y= TR008 Port Arrangement Z=UNE NID -Hyphen=REQTYP JB Only 1= 2 wire analog loop 2= 2 wire digital loop 3= 4 wire analog loop 4= 4 wire digital loop 5= House & Riser service (F13, WV Only) 6= NID to NID 7= 2 wire analog M-loop (F13 Only) 8= 2 wire digital M-loop (F13 Only) TOS Frontier VFO Preorder Drop-Down Fields and Response Job Aid F= Flat Rate M= Measured Rate -Hyphen=REQTYP JB Only Except WV Circuit G= Message (WV Only) 1= ISDN Qualified (WV & Legacy Only) 2= ADSL R Qualified (WV & Legacy Only) 3= ADSL C Qualified (WV & Legacy Only) 4= HDSL Qualified (WV & Legacy Only) 5= CSS (Customer Specified Signaling) (WV & Legacy Only) 6= DSL Class (WV & Legacy Only) 4 th Character (characterization) F=Foreign Exchange Service (FXS) G=Semi-public (WV, CT & Legacy Only) N=Normal P=Prison/Inmate R=RCF W=WATS/800 Service -Hyphen=Not Applicable 1=Non-designed (F13 Only) 2=Designed (F13 Only) Response Values Frontier Communications 17

18 E Customer Service Record Response PRESPC HDR001 HDR002 HDR003 HDR004 HDR005 HDR006 HDR007 HDR008 HDR009 HDR010 HDR011 HDR012 HDR013 HDR014 HDR015 Invalid File Header: Sender not in proper location or empty Invalid File Header: Receiver not in proper location or empty Invalid File Header: TimeStamp not in proper location or empty Invalid File Header: MessageID not in proper location or empty Invalid File Header: MessageType not in proper location or empty Invalid File Header: TransactionType not in proper location or empty PRESPD Invalid File Header: TransactionVersion not in proper location or empty Invalid File Header: StateOrProvince not in proper location or empty Invalid File Header: TransactionActivity not in proper location or empty Invalid File Header: CompanyCode not in proper location or empty Invalid File Header: TypeOfService not in proper location or empty Invalid File Header: CustomerType not in proper location or empty Invalid File Header: HRECTag not in proper location or empty Invalid File Header: Ack not in proper location or empty Invalid File Header: MarketSegment not in proper location or empty 8001 "Requested LSOG Version <value> is not supported. Please contact the Help Desk" 8002 <Field Name> has an invalid value for transaction <Trans_name> <Field Name> must be <Alpha / numeric / AlphaNumeric/lower case Alpha/lower case AlphaNumeric/ a valid date (yyyymmdd)/ a valid time (hhmm) / a valid telephone number/a valid date-time (yyyymmddhhmm)/a valid time-time (hhmmhhmm) for transaction < Trans_name> < Field Name > must be of length <length> or less for transaction < Trans_name> < Field Name > must have a value for transaction < Trans_name> < Field Name > must have syntax <syntax> for transaction < Trans_name> < Field Name > has an invalid instance for transaction < Trans_name> < Field Name > field is required but was not submitted for transaction < Trans_name> < Field Name > is entered twice for transaction <Trans_name> Group <Grp> is required but was not submitted for transaction <Trans_name> Group <Grp> is not valid for transaction <Trans_name>. 18 Response Values Frontier Communications

19 8012 Group <Grp> has an invalid instance for transaction <Trans_name>. WNAC Duplicate Message ID WNAC Message Type invalid or empty 7001 Address validation activity required. Please submit new ADR request Must select one Exchange Area when TXACT = E. Please resubmit request Address validation activity required. Please submit new ADR request Must select one Exchange Area when TXACT = E. Please resubmit request TN selection process must take place before the reservation or the TN Return process. Please select appropriate Transaction Activity WTN is prohibited when SASN or ROUTE and BOX is populated. Please remove and resubmit Invalid Exchange Carrier Code <ECC>. Please call the Help Desk Address validation activity required. Please submit new ADR request Please Call the Help Desk. An error was encountered trying to send to XXXX Please Call the Help Desk. An error was encountered trying to receive a message from XXXX Address validation TXACT/TXTYP required. Please submit new Address Validation request Unable to validate address. Please call the Help Desk No output received from Live Wire. Please call the Help Desk Requested TN is not available. Please make another selection 7023 Requested TN is not available; requested TN is not a valid TN but a Message only Box Requested TN is in a Large Number Block. Please make another selection Requested TN is reserved. Release date is mm/dd/yy Please make another selection Invalid exchange. Please make another selection No TN s available in requested exchange. Please make another selection 7031 OSS not available. Please call the Help Desk SASN is required when WTN and ROUTE and BOX are not populated. Please enter missing field and resubmit ROUTE required with BOX. Please enter and resubmit 7042 QR is invalid for EXPIND= C BOX required with ROUTE. Please enter and resubmit TXACT must be A or T when EXPIND = C. Please enter and resubmit QR is required when EXPIND is D or not present and TXACT = E. Valid values are 1 to 5. Please enter and resubmit REQNUM is required when EXPIND = D or not present and TXACT = U or X. Please enter and resubmit. Response Values Frontier Communications 19

20 7051 TNTYPE is required when EXPIND = D or not present and TXACT = E or X. Please enter and resubmit Only 1 REQNUM is allowed when EXPIND = D or not present and TXACT is X. Please remove additional TNs and resubmit REQNUM is invalid for EXPIND = C TNTYPE is invalid for EXPIND = C WTN is required when SASN and ROUTE and BOX are not populated. Please enter missing field and resubmit SASF is prohibited if SANO is not populated. Please remove and resubmit SASD is prohibited if SASN is not populated. Please remove and resubmit SATH is prohibited if SASN is not populated. Please remove and resubmit SASS is prohibited if SASN is not populated. Please remove and resubmit CITY is required when SASN or ROUTE and BOX is populated. Please enter missing field and resubmit ZIP is prohibited if SASN and ROUTE and BOX are not populated. Please remove and resubmit LD3 is prohibited if SASN is not populated. Please remove and resubmit LV3 is prohibited if LD3 is not populated. Please remove and resubmit LV2 is prohibited if LD2 is not populated. Please remove and resubmit LD1 is prohibited if SASN is not populated. Please remove and resubmit LV1 is prohibited if LD1 is not populated. Please remove and resubmit Route is required when SASN and WTN are not populated. Please enter missing field and resubmit Route is prohibited when WTN is populated. Please remove and resubmit NPA/NXX is invalid for EXPIND = C QR is required when TXACT = E. Please enter missing field and resubmit SELEXC is invalid when TXACT is not E. Please remove and resubmit REQNUM is required. TNTYPE is D. Please enter missing field and resubmit CROSSEXCH is required. TNTYPE is S. Please enter missing field and resubmit With a TXACT of R (Reserve TN), the only valid value for TNSEL is R or K TNTYPE is required when TXACT = E At Least One TNSEL must be R when TXACT = R All of the Available TN slots are empty which indicates that a TXACT of E was not selected prior to the selection of R or U AVTN is required when TXACT = R. Please enter missing field and resubmit Exchange Key and/or Abbreviated Rate Center is prohibited on TN Selection and TN Reservation. Please remove and resubmit WTN is required when TXACT = T. Please enter missing field and resubmit. 20 Response Values Frontier Communications

21 7129 SANO is prohibited when SASN and ROUTE and BOX are not populated. Please remove and resubmit SANO is prohibited when TXACT = T. Please remove and resubmit SANO is required when AFT = C or N. Please enter missing field and resubmit SASN is required when AFT = B, C, D or N. Please enter missing field and resubmit CITY is prohibited when SASN and ROUTE and BOX are not populated. Please remove and resubmit LV3 is required if LD3 is populated. Please enter missing field and resubmit LD2 is prohibited if SASN is not populated. Please remove and resubmit LV2 is required if LD2 is populated. Please enter missing field and resubmit LV1 is required if LD1 is populated. Please enter missing field and resubmit AFT is required when WTN is not populated. Please enter missing field and resubmit AFT is prohibited when WTN is populated. Please remove and resubmit Box is prohibited when ROUTE is not populated. Please remove and resubmit SELEXC is prohibited when TNTYPE is D. Please remove and resubmit SANO is prohibited when AFT field = B or D. Please remove and resubmit 9404 System Error. Please contact Help Desk 9413 SYSTEM ERROR PLEASE CONTACT HELP DESK UCT Send failed for function %s.\n\n UCT Send failed for service %s in function %s.\n\n UCT Service create failed for %s.\n\n UCT Receive function failed for %s.\n\n The required fields were not received A system error has occurred Database not available.\n\n Severe error %s. Please contact your system administrator.\n\n Database is currently unavailable %s No State defined '%s' is an invalid letter in a Telephone Number.\n\n Invalid Exchange (NXX). Please verify and try again.\n\n The required fields were not received.\n\n An Area Code/Exchange (NPA/NXX) was not found for the Exchange Area and Switch.\n\n Response Values Frontier Communications 21

22 11506 Telephone Number not found in database. Please verify and try again.\n\n No rows found.\n\n Database not currently available. Please try again or contact your system administrator Database integrity error.\n\n Telephone number not available, requirement not met Telephone Number Assignment Groups not found for Exchange Area and Switch.\n\n Telephone Number is not locked No Site Names found Invalid Zip Code No service locations found for this address No Customer Name found for the entered criteria No current Service Locations associated with entered Telephone Number No Customer Name found for entered criteria No Directory Information found Business sites found exceed maximum Addresses found exceed limits. Enter additional criteria to narrow the search No Organization found No geographic segment (geoseg) Id found No Exchange carrier found Addresses found associated with Business Name exceed limits Max TNs currently locked. No new TNs available until original selected TNs are released.\n\n All searches unsuccessful; please try additional or new search criteria and try again Severe error encountered during search validation The entered search criteria is too general for %s search. Please enter location specific information Error encountered calling Namesearch V Database Integrity error No service locations found for %s search Required number of good telephone numbers were not available.\n\n Cannot lock reservation. Reservation is locked by another user TN %s does not belong to a valid Frontier Switch. 22 Response Values Frontier Communications

23 12955 Get key API failed No LSP found The Community entered is invalid. Please remove or correct this field and resubmit the search The Zip Code entered is invalid. Please remove or correct this field and resubmit the search The SAGA entered is invalid. Please remove or correct this field and resubmit the search Error generating partial name key No valid Community, Zip Code or SAGA fields provided. There are insufficient fields to continue search TN is not in database and not valid for porting. \n\n Required fields not received. \n\n No Rows Found by %s.\n\n Unable to malloc-realloc memory Required fields not received for %s.\n\n Memory Allocation Failed Required Field Not Received Attempt to send to service %s failed %s.\n\n Attempt to create service %s failed %s.\n\n No %s found for %s.\n\n No available TNs were found which match your search criteria. Please verify your search criteria and try again. \n\n The target CLLOI code is not valid The input telephone number is not valid The requested switch is blocked for TN assignment due to OE shortage Required fields for Stored Procedure: %s were not received Stored Procedure Error: %s.\n\n An error occurred when attempting to select information about a specific TN.\n\n Zip Code and Community combination does not exist, Dropping the Zip Code!! Unknown Service Provider type Application ID invalid for this search. \n\n Response Values Frontier Communications 23

24 TOS 1 st Character (type) 3 rd Character (class) 1=Business 2=Residence 3=Government 4=Coin (CT Only) 2 nd Character (product) A=Multiline (Hunting) B=Single Line or Multi-line without hunting C=Coin D=Advance Services E=CENTREX/Centranet (Resale & UNE) F=Data/Voice Shared Loop H=ISDN (BRI) J=PBX (Trunk) K=ISDN (PRI) P=Line Split Q=DID/DOD R=Line Share T=Coin Smart (WV Only) W= 2 Wire Digital Design Metallic Loop Standard X= 2 Wire Digital Design Metallic Loop with ISDN Electronics Y= TR008 Port Arrangement Z=UNE NID -Hyphen=REQTYP JB Only 1= 2 wire analog loop 2= 2 wire digital loop 3= 4 wire analog loop 4= 4 wire digital loop 5= House & Riser service (F13, WV Only) 6= NID to NID 7= 2 wire analog M-loop (F13 Only) 8= 2 wire digital M-loop (F13 Only) F= Flat Rate M= Measured Rate -Hyphen=REQTYP JB Only Except WV Circuit G= Message (WV Only) 1= ISDN Qualified (WV & Legacy Only) 2= ADSL R Qualified (WV & Legacy Only) 3= ADSL C Qualified (WV & Legacy Only) 4= HDSL Qualified (WV & Legacy Only) 5= CSS (Customer Specified Signaling) (WV & Legacy Only) 6= DSL Class (WV & Legacy Only) 4 th Character (characterization) F=Foreign Exchange Service (FXS) G=Semi-public (WV, CT & Legacy Only) N=Normal P=Prison/Inmate R=RCF W=WATS/800 Service -Hyphen=Not Applicable 1=Non-designed (F13 Only) 2=Designed (F13 Only) A Prohibit a change of current local service provider 24 LSCP AFT PIC PULSE B Unnumbered C Provider assigned house # D - Description Valid PIC Code NONE No PIC Code NA Not Applicable NC No Change DP Dial Pulse MF Multi-frequency DTMF Dual Tone Multifrequency Response Values Frontier Communications

25 A No Collect and 3 rd Party B No 3 rd Party C No collect call BLOCK HNTYP FPI SSIG 1 Preferential A Freeze IntraLATA PIC 2 Sequential B Freeze IntraLATA and InterLATA PIC 3 Circular E Freeze InterLATA PIC 4 Multi-line DIRTYP LTY STYC W White Pages or Cobound Y Yellow Pages 1 Listed 2 Non Listed 3 Non-published 4 Non-published emergency 5 Non-published special 6 Omit DA 7 No appearance 8 Temporary Listing CI Caption Indent SI SLU Indent SL Straight Line DNA LTXTY LPHRASE ITX Indent Text TNL TN text left TNR TN text right TT TT text 1 - Do not abbreviate listed name 3 - Do not abbreviate community (locality) 5 - Do not abbreviate listed name and community 1 - TDD (Telecommunication Device For The Deaf) only 2 - TTY (Teletypewriter) only 3 - TTY - TDD only 4 - TDD - TTY only 5 - Voice and TTY 6 - Voice and TDD 7 - TTY and Voice 8 - TDD and Voice 9 - TT (Text Telephone) only 10 - TT & Voice 11 - Voice & TT LS Loop Start GS Ground Start WX Wink Start DD Delayed Dial IM Immediate Dial Response Values Frontier Communications 25

26 H - xdsl Loop Qualification Response AFT PVCINDCODE FE LOOPSTAT B - Unnumbered C - Provider Assigned House Number D - Descriptive P Privacy Indicator Exists A Fiber to the Premise B Fiber to the Premise and Copper C Copper A Facilities Qualified B Facilities Not Qualified N - Normal Physical Service Address Number D Provisioning is not available at the Address I - Installation Status Response Job Status Installation Job Status Installation Job Status Code Explanation Code Code Description CAN Cancelled This work request was cancelled; no further work will be done. CMP Completed The field work for this Work Request has been completed. DSP Dispatched A technician has been authorized and assigned to perform the work required for this Work Request. FUT Future This Work Request is open to a future date to-be-determined. GRP Grouped This work request has been associated with other work to be performed together by a technician. JEP Jeopardy Some portion of the work for this Work Request cannot be completed in a normal schedule interval. LNK Linked This Work Requested is related to another work request, and must be worked together. PAC Pending Auto Completion All work for this Work Requested is completed; the Service Order system is being updated to reflect the completion. PFA Pending Facility Assignment This Work Request is waiting to be assigned facilities. PLD Pending Load This Work Request is ready to be worked, and is pending assignment to a technician. PRE Preassigned This Work Request has been automatically assigned to a technician. PSC Pending Screen Work for this Work Request is being reviewed and/or tested. PWD Pending WORD This Work Request is waiting for circuit design activities to be completed. RET Returned This Work Request has been returned pending verification. TRL Trial This Work Request has been completed under a trial basis. 26 Response Values Frontier Communications

27 J - Loop Make Up Response AFT LMUST - Loop Make Up Status F1LPCP - F1 Loop Composition B - Unnumbered C - Provider Assigned House Number A - Insufficient Loop Length data available C - Copper P - Pair Gain D - Descriptive N - Normal Physical Service Address Number F2LPCP F2 Loop Composition F3DTADJ - F3 Disturber Type Adjacent Binder F4DTADJ - F4 Disturber Type Adjacent Binder C - Copper P - Pair Gain A - HDSL B - ISDN C - DS1 D - ADSL E - HDSL2 Quantity nn A - HDSL B - ISDN C - DS1 D - ADSL E - HDSL2 Quantity nn N - Collocation Facility Assignment Response COSTAT A Spare B Busy/Assigned D Busy/Pending P - Loop Qualification Extended Response LOOPSTAT A - Facilities Qualified B - Facilities Not Qualified F - Not qualified due to length G - Not qualified due to pair gain Response Values Frontier Communications 27

28 Q - Loop Qualification Basic Response LOOPSTAT A - Facilities Qualified B - Facilities Not Qualified F - Not qualified due to length G - Not qualified due to pair gain S - Service Order Response MS A - Resale B - UNE ICRI A - Service Order Identification Number B - Purchase Order Number C - Frontier Billing Telephone Number T - Directory Listing Response Guide D - Indicates that the listing under which this listing was indented was removed without requesting a change to the placement of this listing. I -Indicates that a listing under which this listing will be indented has yet to be inserted. L - Indicates that a listing which will follow this listing has yet to be inserted. TNTYPE C Government F - Federal Government L - Local or City Government S - State Government G - Government H - Combination (White Pages and Blue Pages) BP - Business Class, Person Name SEQUENCE OVERRIDE F - Indicates that this listing follows the previous listing at the same degree of indent. P - Indicates that this listing precedes all listings at this DOI under the prior level. L - Indicates that this is the last listing at this DOI under the prior level. OMTN O Omit Y - Indicates inclusion of TN in directory for cross Reference Listings N - Indicates omissions of TN from directory for Cross Reference listings 28 Response Values Frontier Communications

29 W - Fiber Availability Response AFT FE - Facility Environment FSQ - Fiber Service Qualification B Unnumbered A - Fiber to the Premise A - Fiber to the Premise Available ONT must be installed C - Provider Assigned House Number D Descriptive N - Normal Physical Service Address Number B - Fiber to the Premise and Copper C Copper D - Provisioning is not available at the address B - Fiber to the Premise Available ONT Present X - Loop Qualification DSL Response FE - Facility Environment LOOPSTAT - Loop Status TXACT A - Fiber to the Premise E - Facilities qualified, conditioning P - Delivery required Validation only B - Fiber to the Premise and Copper C - Copper D - Provisioning is not available at the address F - Not qualified due to length H - Not qualified due to Digital Single Subscriber Carrier (DSSC) J - Not qualified due to disturber K - Work order in progress L - Facilities qualified, no conditioning M - Not qualified due to DSL service not available N - Data already exists on TN specified P - Temporarily not qualified A value of E indicates facilities are qualified but modifications must be made to the loop. Order due dates may be impacted. A value of H indicates that it is technically infeasible to provide the requested service due to existing technology incompatibility. A value of "J" indicates a high probability of spectral interference with existing services. A value of "K" indicates a work order is already in progress to upgrade the facilities. A value of L indicates facilities are qualified. A value of M indicates DSL service cannot be provided for the facilities. A value of N indicates that facilities are qualified and has existing DSL service. A value of "P" indicates facilities cannot be qualified at the time of inquiry. Response Values Frontier Communications 29

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