November 2005 Items by Release Report

Transcription

1 Oct 30, 2005 C Title: RETAS pending status information transaction 5 6/14/ Description: Enhance RETAS to include more current status information. Currently RETAS only reflects trouble resolution when the ticket has closed. Covad is requesting that RETAS include the real time trouble ticket status feature. Business Narrative: Provide Example That Justifies Change: Currently Covad must call the RCMC to obtain real time status on open trouble tickets. The RCMC agent looks the information up and verbally provides the update to Covad. This consumes significant resources at Covad and Verizon. Providing the requested information in RETAS would eliminate these calls. Reason: Covad will be able to obtain real time updates on TTs on-line without having to place customers on hold while a phone call in made to the RCMC. Process: Trouble Administration Jurisdiction: North & South System: LSI Transaction: Status Inquiry & Enhanced Status Inquiry Primary Area: Resale, UNE, UNE-P; LSOG Version: N/A Rating: 5 Initiator: John Boshier, Covad Page 1 of 13

2 C Title: Associating To and From Move Orders 5 6/14/ Description: There is not an automated means of associating the To order to the From order. Since these orders are not associated as related orders the From order may complete prior to the To order and take the customer out of service. This initiative will update and clarify usage of the Desired Due Date Out (DDDO) field on the LSR form to facilitate the use of the dual service process where applicable. Reason: Relief from severe out of service conditions for AT&T End user customers during a move. Process: Ordering Jurisdiction: North & South; Transaction: N/A Primary Area: Resale, UNE P LSOG Version: 6 > Systems Impact: LSI, EDI Rating: 4.9 Initiator: Joyce Perry, AT&T C Title: Parsed CSR for /12/ Description: A retail CSR that contains 800 service, the parsed CSR response should be enhanced to parse the 800 service as feature detail rather than as a separate WTN occurrence. Process: Pre-Order Jurisdiction: VZ East; Transaction: CSR Systems Impacted: LSI, EDI, Corba LSOG Version: 6 and > Rating: 3.2 Initiator: Joyce Perry, AT&T Page 2 of 13

3 C Title: LSOG 9 - LSR/EU/Hunt/RS/PS (East) Description: Modifications based on LSOG9 industry specifications to the LSR, EU, HGI, RS and PS forms for Flow Through, LSI, EDI, and Business Rules. New elements (fields, valid values, etc.) must be incorporated into the existing business environment. Process: Order Jurisdiction: VZ East; Transaction: N/A Primary Area: Resale, UNE P, UNE System: LSI, EDI C Title: LSOG 9 - Loop/LNP (East) Description: Modifications based on LSOG9 industry specifications to the Loop, LNP and Loop w/lnp forms for Flow Through, LSI, EDI and Business Rules. New elements (fields, valid values, etc.) must be incorporated into the existing business environment. Process: Order Jurisdiction: VZ East; Transaction: N/A Primary Area: UNE System: LSI, EDI C Title: LSOG 9 - Directory (East) Description: Modifications based on LSOG9 industry specifications to the Directory Listing form for Flow Through, LSI, EDI and Business Rules. New elements (fields, valid values, etc.) must be incorporated into the existing business environment. Process: Order Jurisdiction: VZ East; Transaction: N/A Primary Area: Resale, UNE P, UNE System: LSI, EDI Page 3 of 13

4 C Title: LSOG 9 - Complex (East) Description: Modifications based on LSOG9 industry specifications to the Frame Relay, Private Line, Centrex and DID/DOD/PBX forms for Flow Through, LSI, EDI and Business Rules. New elements (fields, valid values, etc.) must be incorporated into the existing business environment. This initiative also includes the creation of a new form for ISDN services. Process: Order Jurisdiction: VZ East; Transaction: N/A Primary Area: Resale, UNE P System: LSI, EDI C Title: LSOG 9 - Return Feeds (East) Description: Modifications based on LSOG9 industry specifications to the LR, PCN. BCN and PN transactions for Flow Through, LSI, EDI and Business Rules. New elements (fields, valid values, etc.) must be incorporated into the existing business environment. Process: Order Jurisdiction: VZ East; Transaction: N/A Primary Area: Resale, UNE P, UNE System: LSI, EDI, LLR, NDM C Title: LSOG 9 - SOIP (East) Description: Modifications based on LSOG9 industry specifications to the Service Inquiry Process for LSI, EDI and Business Rules. New elements (fields, valid values, etc.) must be incorporated into the existing business environment. Process: Pre-Order Jurisdiction: VZ East; Transaction: SOIP Primary Area: Resale, UNE P, UNE System: LSI, EDI, Corba Page 4 of 13

5 C Title: LSOG 9 Pre-Order (East) Description: Modifications based on LSOG9 industry specifications to the Preorder transactions (excluding Loop Qual and CSR) for LSI, EDI, CORBA and Business Rules. New elements (fields, valid values, etc.) must be incorporated into the existing business environment Process: Pre-Order Jurisdiction: VZ East; Transaction: All Pre-Order (except Loop Qual & CSR) Primary Area: Resale, UNE P, UNE System: LSI, EDI, Corba C Title: LSOG 9 - Loop Qual (East) Description: Modifications based on LSOG9 industry specifications to the Loop Qual transaction for LSI, EDI, CORBA and Business Rules. New elements (fields, valid values, etc.) must be incorporated into the existing business environment. Process: Pre-Order Jurisdiction: VZ East; Transaction: Loop Qual Primary Area: UNE System: LSI, EDI, Corba C Title: LSOG 9 - CSR (East) Description: Modifications based on LSOG9 industry specifications to the CSR transaction for LSI, EDI, CORBA and Business Rules. New elements (fields, valid values, etc.) must be incorporated into the existing business environment. Process: Pre-Order Jurisdiction: VZ East; Transaction: CSR Primary Area: Resale, UNE P, UNE System: LSI, EDI, Corba Page 5 of 13

6 C Title: LSOG 9 - Pre-Order Directory Listings (East) Description: Verizon currently uses fields from the OBF 120 Practice (Preorder) for this transaction. With the implementation of LSOG 9, Verizon will change to the OBF 111 Practice (Directory Listing Inquiry) fields. Process: Pre-Order Jurisdiction: VZ East; Transaction: DLR Primary Area: Directory Listing System: LSI, EDI, Corba C Title: Sunset LSOG 5 EAST Description: Verizon currently supports LSOGs 5 and 6 and plans to implement LSOG 9 in October The purpose of this initiative is the retirement of LSOG 5. Process: Pre-Order, Order Jurisdiction: VZ East Transaction: all LSOG 5 Transactions Systems: LSI, EDI, Corba Primary Area: Resale, UNE P, UNE LSOG Version: 5 Documentation: Pre-Order, Order Business Rules Initiator: Susan Pistacchio, VZ Page 6 of 13

7 C Title: (Verizon) Use of LTN field for Emergency 911 Telephone Number Listings. (CLEC) - Ability to use Non Standard Telephone number field on order submissions. Description: This initiative will modify the Listing Telephone Number (LTN) Field on Directory Portion of LSR o allow the entry of 911 listings for government listings. 5 6/14/05 Process: Order Jurisdiction: VZ East Systems: EDI, LSR Primary Area: Resale, UNE P, UNE LSOG Version: 6 > Documentation: Order Business Rules Rating: 4.7 Initiator: Madison Barry, CTSI Feb 19, 2006 C Title: Single LSR to Facilitate Post Migration Request Migration # /8/ Description: Create a single LSR order process to facilitate a post migration request to re-grade an existing analog UNE Loop and xdsl UNE Loop when the existing loop meets xdsl qualification parameters. Single LSR utilizing the Activity of C. Migration Scenario Ranking: #3 (9/2005) #6 (12/2003) Reason: System Enhancement Process: Order; Jurisdiction: VZ East System: EDI, LSI Primary Area: UNE; LSOG Version: LSOG 6 and above. Documentation: Ordering Business Rules Rating: 4.8 Initiator: Janice Ziegele, Broadview Networks, 7/21/03 Page 7 of 13

8 Feb 19, 2006 C Title: Change for existing CLEC customer s to convert from an analog to a digital circuit as Hot Cuts Migration scenario #2 Description: CLECs would like to implement a change for existing CLEC customer s that would like to convert from an analog loop to a digital loop by converting these PON s as a hot cut order. 5 11/8/05 Migration Scenario Ranking: #2 (9/2005) #5 (12/2003) Reason: Process change Process: Order; Jurisdiction: VZ East; System: LSI/EDI Primary Area: UNE, LSOG Version: LSOG 6 & > Documentation: Ordering Business Rules Rating: 5.0 Initiator: F. Chad Edwards, Cavalier Telephone, LLC Feb 19, 2006 C Title: Open the BRO Field Values in VZ North and South 4 11/8/ Description: This CR will make it necessary to support the Valid entries in the BRO Field of the DL Form by front end & back end systems to enhance directory placement handling. Reason: Residential Listings under Business Type Accounts are going only in the Business Section of directory assistance & the Directory in the North & South. Process: Ordering Jurisdiction: VZ East Transaction: LSR Systems: LSI, EDI Primary Area: UNE Documentation: Ordering Business Rules LSOG: 6 & above Rating: 3.6 Initiator: Bobbie Dodson, VZ Page 8 of 13

9 Feb 19, 2006 C Title: Improve Due Date Process to match Pre-Order availability to actual due date on LSC. 5 11/8/ Description: Improve the Due Date process for New Installs and Move orders, to increase the match rate for the Pre-Order Due Date Availability transaction, to the confirmed Due Date in the Local Response Confirmation. Reason: The changed due dates received in the Confirmation notices, translate to expensive additional costs for AT&T. The changed due dates also cause serious end user dissatisfaction. Verizon Implementation Strategy: In Verizon East a new transaction, Appointment Scheduling (AS I/AS R) will replace the existing transaction Scheduling Inquiry/Availability (DDA/DDR). Appointment Scheduling transaction will have the ability to, view an available Due Date, reserve a Due Date and change Due Dates that have been reserved A successful Address Validation must be completed before any Appointment Scheduling transaction can be performed. Information returned on the Address Validation response will be used to determine appropriate Verizon dispatch centers. Implementation will be phased in over several months. The Implementation Plan is still under development. Process: Pre-Order, Ordering Jurisdiction: VZ East; Transaction: Due Date Availability, LSR Primary Area: UNE P, UNE, Resale ersion: 6 and > Rating: 4.5 Initiator: Mary Halpin, AT&T Page 9 of 13

10 Feb 19, 2006 C Title: Prohibit New Listings on BAN Accounts 4 11/8/ Description: This initiative will add edits to prohibit the CLECs from adding new listings to the BAN Accounts. All new listings should be established as LWR/LYB accounts unless Toll Free. Phase 1 6/2005 Release. Reason: After the implementation of the End User Listing Project, the edit will prohibit CLECs from add listings to the BAN Accounts. Process: Ordering Jurisdiction: NPD Transaction: LSR Systems: LSI, EDI Primary Area: UNE Documentation: Ordering Business Rules LSOG Version: LSOG 6 & above. Rating: 3.8 Feb 19, 2006 C Initiator: Bobbie Dodson, VZ Title: Add Voice Mail Access Numbers to Wholesale Pre-Order Transaction 4 11/8/ Description: Verizon is including its CO-based voice mail service as part of its commercial agreements for Wholesale Advantage. Verizon must add voice mail access telephone numbers as a pre-order transaction. Process: Pre-Order Jurisdiction: VZ East Transaction: Product and Service Availability Systems: EDI, LSI, Corba Primary Area: Wholesale Advantage Documentation: Pre -Order Business Rules LSOG Version: LSOG 6 & above. Rating: 4.3 Initiator: Bobbie Dodson, VZ Page 10 of 13

11 Feb 19, 2006 C Title: Modification to LVR (Listing Verification Report) East Process 4 11/8/ Description: This initiative will make the following changes to the Listing Verification Report process: 1)Eliminate paper LVR in Verizon East, 2)Provide Listing Verification Report in the North 30 days in advance of the closing as opposed to 90, 3)change retention period for all East to 45 days. Process: LVR Jurisdiction: VZ East Transaction: N/A Systems: N/A Primary Area: Directory Listings Documentation: Directory Listing Verification Reports Feb 19, 2006 C Initiator: Bobbie Dodson, VZ Title: Query listing requests on Loop without a DL Form. 4 11/8/ Description: The objective of this initiative is to query back to the CLEC requests for new loops or changes to existing loops that also indicate listing changes without a DL form. Process: Ordering Jurisdiction: VZ East Transaction: LSR Systems: LSI, EDI Primary Area: UNE Documentation: Ordering Business Rules LSOG Version: LSOG 6 & above. Rating: 3.4 Initiator: Steve Manion, Verizon Page 11 of 13

12 Feb 19, 2006 C Title: Query Suspend requests on Centrex 4 11/8/ Description: This initiative will query the CLEC on Platform and Resale LSRs when a suspend or restore request on a Centrex account. Process: Ordering Jurisdiction: VZ East Transaction: LSR Systems: LSI, EDI Primary Area: Resale, UNE P Documentation: Ordering Business Rules LSOG Version: LSOG 6 & above. Rating: 2.5 Feb 19, 2006 C Initiator: Steve Manion, Verizon Title: Allow a voice port without contacting the data provider when DSL is present. 5 11/8/ Description: Allow a customer to port their voice service without requiring the customer to contact their data provider when there is DSL on their line. Process: Order Jurisdiction: VZ East Transaction: LSR, SAR Primary Area: NP Systems: LSI, EDI Documentation: Order Business Rules LSOG Version: LSOG 6 & above. Rating: 4.4 Initiator: Nancy Sanders, Comcast Page 12 of 13

13 Feb 19, 2006 C Title: Maintain DSL capability on shared loops where the TN is ported 5 11/8/ Description: This initiative is requesting to satisfy the port request, send a notification to the data CLEC that they are now paying stand-alone UNE rate. The data CLEC will be able to continue providing existing ISP, , etc. until they can confirm customer s requirements. Data CLEC will confirm end users service requirements and forward a disconnect to Verizon, do nothing and pay Verizon the full UNE rate, or send Verizon a change order to change the CFA. Single LOA. Process: Ordering Jurisdiction: VZ East Transaction: LSR Systems: LSI, EDI Primary Area: NP Documentation: Order Business Rules LSOG Version: LSOG 6 & above. Rating: 4.1 Initiator: Mike Clancy, COVAD Page 13 of 13