Redwing CDMA. User Guide. Version September Copyright AirLink Communications, Inc. All rights reserved.

Transcription

1 Redwing CDMA User Guide Version September 2006 Copyright AirLink Communications, Inc. All rights reserved.

2 Information in this document is subject to change without notice. Copyright AirLink Communications, Inc., All rights reserved. WARNING The antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Important Notice Because of the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the AirLink Communications modem are used in a normal manner with a well-constructed network, the AirLink modem should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property. AirLink Communications, Inc., accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the AirLink Communications modem, or for failure of the AirLink Communications modem to transmit or receive such data. Safety and Hazards Do not operate the AirLink Communications modem in areas where blasting is in progress, where explosive atmospheres may be present, near medical equipment, near life support equipment, or any equipment which may be susceptible to any form of radio interference. In such areas, the AirLink Communications modem MUST BE POWERED OFF. The AirLink Communications modem can transmit signals that could interfere with this equipment. Do not operate the AirLink Communications modem in any aircraft, whether the aircraft is on the ground or in flight. In aircraft, the AirLink Communications modem MUST BE POWERED OFF. When operating, the AirLink Communications modem can transmit signals that could interfere with various on board systems. The driver or operator of any vehicle should not operate the AirLink Communications modem while in control of a vehicle. Doing so will detract from the driver or operator's control and operation of that vehicle. In some states and provinces, operating such communications devices while in control of a vehicle is an offence. Limitation of Liability The information in this manual is subject to change without notice and does not represent a commitment on the part of AirLink Communications, Inc. AIRLINK COMMUNICATIONS, INC. SPECIFICALLY DISCLAIMS LIABILITY FOR ANY AND ALL DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUD- ING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY AIRLINK COMMUNICATIONS, INC. PRODUCT, EVEN IF AIRLINK COMMUNICATIONS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Warranty Summary For the full and complete text, refer to the warranty appendix in the modem user guide or to the AirLink website ( for the full text of the warranty. Software: Software is warrantied for 90 days to work in substantial conformance to applicable software specifications. AirLink s sole obligation is to, at their option, refund the liscense fee or replace the software with other software. Hardware: All equipment is warrantied for one year after delivery to conform with AirLink s specifications and be free from manufacturing defect. Optional warranty extensions can be purchased for two and four years which would increase the warranty period to three and five years respectively. If under normal use, the hardware proves to have any such defect and the Customer notifies AirLink of such defect within the warranty period, AirLink, at its option, will either repair or replace the same without charge but only upon written authorization and in accordance with instructions of AirLink using a Return Material Authorization ("RMA") process (details of the process are in the full warranty statement). THIS WARRANTY DOES NOT COVER PRODUCTS THAT DO NOT CONFORM TO SPECIFICATIONS BECAUSE OF ACCIDENT, ALTERATIONS, FAILURE TO FOLLOW INSTRUCTIONS, USE OUTSIDE THE SCOPE OF ANY OTHER PROVIDED DOCUMENTA- TION (E.G., USER GUIDE, INSTALLATION GUIDE, QUICK START GUIDE), MISUSE, ABUSE, NEGLECT, FIRE, FLOOD OR ACTS OF GOD. Redwing CDMA for Aliant - User Guide, version 2.30 ii

3 Contents Introduction to Redwing CDMA CDMA Overview Establishing an Internet Connection Using the CDMA Network How your Redwing gets its IP Address from Aliant Dynamic vs Static IP Addresses Common Uses for the Redwing Activating the Redwing Quick Start Guide and Setup Wizard Activating the Redwing using AT Commands Circuit- Switched Configuration INIT State Configuring Auto INIT Common AT Commands Commands Specific to the Redwing C Conmmands specific to the Redwing C Step by Step Configuration for the Redwing Information Required Hardware Required Software Utility Configuration Steps Testing the Redwing Configuration Commission the Redwing Modem on Site (C3110) Commission the Redwing Modem on Site (C3111) Hardware Installation Connecting the Antenna Connecting power Connecting the Redwing to a computer or other device Redwing Indicator Lights Specifications for the Redwing CDMA Physical Characteristics: Data Services & RF Features: CDMA Environmental: Power Management: Power consumption Redwing CDMA for Aliant - User Guide, version 2.30 iii

4 Contents Short Message Service (SMS): Serial Port Pinouts Mounting Kit Windows Dial-up Networking (DUN) Installing the Modem Driver in Microsoft Windows Dial-Up Networking (PPP) Configuration for Microsoft Windows Making a DUN Connection AT Commands Direct Serial Connection Direct Serial Connection Using AT Commands with a Terminal Application Information and Status Serial CDMA/EVDO Warranty Terms and Conditions Warranty Terms Standard Software Warranty One Year Standard Equipment Warranty Optional Two Year Extended Equipment Warranty Optional Four Year Extended Equipment Warranty Warranty Conditions Remedy WARRANTY DISCLAIMER LIMITATION OF LIABILITY General Conditions Frequently Asked Questions and Technical Support FAQ Topics Power, Antennas, and Signal Strength The Redwing s IP Addresses and Local Networking Security for the Redwing Activation (Registering on the Aliant Network) Prefered Roaming List (PRL) AirLink Technical Support AirLink Support Web Site AirLink Documentation and Guides Contacting Technical Support Redwing CDMA for Aliant - User Guide, version 2.30 iv

5 CHAPTER 1 Introduction to Redwing CDMA The Redwing's rugged form factor is ideal for industrial and commercial applications that require real-time communications. The Redwing provides cellular data communications for a variety of applications, such as telemetry, public safety, SCADA, traffic control, traffic metering, transit arrival systems and more. FIGURE 1. Redwing front and back CDMA Overview CDMA (Code Division Multiple Access) is the underlying digital radio network technology used by many cellular providers across the globe and is prevalent in North America. CDMA provides a digital cellular telephony system and can provide wireless Internet access at speeds between 60 and 80 kbps, with bursts up to 144 kbps. CDMA is highly secure. Originally developed based upon the "spread spectrum" originally pioneered by the DOD. Security is obtained by spreading the digital information contained in a particular signal of interest over multiple coded paths, over a much greater bandwidth than the original signal. This makes for highly secure radio transmission. Establishing an Internet Connection The Internet Service Provider (ISP) from you to the Internet is Aliant with your Redwing as the connection to Aliant. Redwing CDMA for Aliant - User Guide, version

6 Introduction to Redwing CDMA Steps of a connection: 1. When your Redwing is powered on, it automatically searches for cellular service using CDMA. 2. Your Redwing establishes a PPP (Point to Point Protocol or dial up connection) link to Aliant s network, also called registering on the network, and receives an IP address from Aliant. 3. When your Redwing has received the IP address from Aliant, then it is ready to allow communication to the cellular network. serial portthe Setup Wizard includes a modem driver installation and will aid you in setting up Windows DUN for your Redwing. FIGURE 2. Using the Redwing to connect to the Internet Internet Using the CDMA Network As stated above, when your Redwing registers on the Aliant network, it receives an IP address. There are two types of addresses on networks: dynamic and static. Dynamic addresses are assigned on a need to have basis. Your Redwing might not always receive the same address each time it connects with Aliant. Static addresses are permanently assigned to a particular account and will always be used whenever your Redwing connects to the Internet. The IP address will not be given to anyone else. How your Redwing gets its IP Address from Aliant When establishing the connection to Aliant, there are two ways your Redwing can authenticate with Aliant and receive its IP address: Mobile IP (MIP) and Simple IP (SIP). Both methods may not be supported for all accounts, so Aliant may require you to use one or the other. Mobile IP (MIP) Redwing CDMA for Aliant - User Guide, version

7 Introduction to Redwing CDMA On a Mobile IP network, the Redwing connects to the network using PPP and during the negotiation process the modem is NOT required to present a username and password to authenticate because the authentication parameters are stored in the internal hardware. IP addresses are served from a large population of addresses specifically designated for these Mobile IP clients. Within that IP address population are pools of addresses reserved for special application. The IP address assigned to the Redwing can therefore come from either a common shared address pool (a dynamically assigned address) or be from a special reserved pool where an IP address is reserved for that specific device (a statically assigned address). Once connected as a Mobile IP client, the Redwing will maintain the same IP address over any geographic region - even as is traverses one cellualr boundary into another. The Redwing can roam without the user even realizing the change primarily due to the fact that the authentication parameters are in the internal hardware and are not presented by the end-user. Simple IP (SIP) On a Simple IP network, a device connects to the network using PPP and during the negotiation process, the user (the Redwing) presents a username (NAI and password to authenticate and get an IP address). The IP address is most often served from a common pool of addresses (dynamic), and will usually change each and every time the Redwing tries to connect. Once connected, the Redwing will maintain the same IP address so long as it stays within a specific geographic region. The Redwing can roam or hand-off from cell tower to cell tower and still maintain the same IP address so long as it has not left the general area. If the Redwing tries to hand-off from one general location to another, the modem may be forced to re-authenticate which can result in a brief interruption in service. SIP IP addresses can in fact be reserved and assigned over and over to the same user - essentially creating a static address. While most carriers do not offer that service, it is still possible. If Aliant only offers Simple IP and you need a static IP address, you should check with them to see if they can reserve an IP address for your account. Private network connections are unique for each configuration and not covered as part of the standard installation. Dynamic vs Static IP Addresses If you need to contact the Redwing, a device connected to the modem, or a host system using the Redwing from the Internet, you need to have a known IP (such as one which is static) or domain name (an IP address which is converted by a DNS server into a word based name). Most ISPs (cellular included) use dynamic IP addresses rather than static IP addresses since it allows them to reuse a smaller number of IP addresses for a large number of customers. A dynamic IP address is suitable for many common Internet uses, such as web browsing, looking up data on another computer system, or other client functions (such as data only being sent out or only being received after an initial request). Redwing CDMA for Aliant - User Guide, version

8 Introduction to Redwing CDMA Note: If you have a dynamic IP address for your Redwing, you will not be able to contact the modem using a name. Caution: The IP address given to your Redwing by Aliant must be Internet routable if you do not have a direct connection to the Aliant's network (example, using frame relay). Common Uses for the Redwing The Redwing s rugged construction and cellular connection make it ideal for use in remote and/or industrial locations. The Redwing is designed to work with legacy devices which do not need the advanced features of ALEOS. FIGURE 3. Remote Internet Access Redwing CDMA for Aliant - User Guide, version

9 CHAPTER 2 Activating the Redwing Your Redwing needs specific parameters before it can operate on the CDMA network. Generally Aliant will provide you with the necessary parameters to get the Redwing configured. Quick Start Guide and Setup Wizard The preferred way to activate and configure your Redwing to connect to the cellular network is via the AirLink Setup Wizard for Aliant. The Quick Start Guide will lead you through using the Setup Wizard. Select Start, then All Programs, then AirLink Communications. Select Setup Wizard. FIGURE 1. Setup Wizard The latest Redwing Setup Wizard and Quick Start guide for Aliant are available from the AirLink web site, Redwing CDMA for Aliant - User Guide, version

10 Activating the Redwing Caution: Only the Setup Wizard for Aliant will work to configure and activate your Redwing to connect on their network. Note: To run the Setup Wizard, you will need the Microsoft.NET framework v.1.1and Microsoft Windows 98, Microsoft Windows 2000, Microsoft Windows XP, or later. Activating the Redwing using AT Commands An alternate method to configure and activate your Redwing is by AT commands (full listing beginning on page 34) sent directly to the modem via a terminal application. This method is recommended only in situations where the Setup Wizard is not available and/or the configuration for the Redwing is unusual. Redwing CDMA for Aliant - User Guide, version

11 CHAPTER 3 Circuit- Switched Configuration The Redwing does not have any internal intelligence nor does the Redwing C3110 or C3116 have the ability to SAVE individual settings like a conventional modem (the Redwing C3111 can save settings internally). Therefore, the best machines for use in circuit-switched mode are ones that can provide their own INIT or setup strings and/or issue AT commands. However, for customers who have unintelligent machines who still need to have the modem 'ready' to behave in a certain way (such as Auto-Answering circuit-switched data calls), there is a feature in the modem called the INIT STATE. Note: Crcuit-switched configuration requires a voice plan (account) with your carrier, not a 1xRTT data plan. 1xRTT features are not compatible with the circuit switch configuration. Voice plan speeds are generally lower than those of a data plan. It is generally not easy to switch from one plan to the other. INIT State The INIT STATE is a state where the modem will initialize itself by using a single pre-determined concatenated Auto-INIT command string. In some models of the Redwing, the Auto-INIT is actually an AT command itself, called +ATINIT. Since the Auto-INIT takes the shape of traditional INIT strings, those with experience setting up conventional land-line modems should find this fairly easy to configure. The Auto-INIT command string is comprised of up to 40 characters, the order defining the sequence of the initialization. The command sets the modem for the desired 'ready' configuration each time it powers on. Configuring Auto INIT To configure the modem for circuit-switch communication, you will need to use AT commands (page 34). You will need to use direct serial communication to enter the commands for the Redwing Different models of the respond to some of the AT commands in different ways, a command which is used with one model may not be applicable to another. The model number of your modem is on the label on the top of the case (example, Redwing CDMA C3110). Redwing CDMA for Aliant - User Guide, version

12 Circuit- Switched Configuration AT Commands and command string Each modem requires a command string that is a combination of AT commands limited to a maximum of 40 characters. The command string will vary depending on the needs of the connected device (for example, some devices need DTR to be high while others need DTR to be ignored). For a full listing as well as parameters and defaults, refer the AT Command appendix starting on page 34. Common AT Commands E Echo Q Quiet Mode &C DCD Control &D DTR Options &S DSR Options S0 Auto-answer mode S7 Wait for Carrier S8 Comma Pause Time S9 Carrier Detect Response Time +IFC=x,x Enable or Disable Flow control - RTS/CTS (for C3110, you will need to use a comma replacement command). $QCVAD Answer as a Data Call for C3110,. +CICB Answer as a Data Call for C3111,. Commands Specific to the Redwing C3110 There are two primary commands for setting a modem Auto-INIT. Both commands must be entered in this order for the modem to initialize. AT+ATINITSTATE=1 AT+ATINIT=string,C[,break][,comma] The command string cannot contain any spaces, commas, the plus (+) symbol, or a semi-colon (;). If an AT command needed for the string contains a plus or comma (for example, +IFC=0,0), you will need to designate a break character since you cannot use the standard break of ; for the plus to be read and a replacement for the comma. The break and comma designations need to be at the end of the ATINIT command and separated with commas. During the INIT sequence, the modem looks at the entire command before executing the AT command string. If there are replacement values, it will perform the appropriate replacement before executing the AT command. Example: AT+ATINIT=&C1S0=1$QCVAD=4%+IFC=0^0,C,%,^ The % will allow the + to be used and the ^ will translate to a,. The AT command executed would be: Example of executed command: AT&C1S0=1$QCVAD=4+IFC=0,0 Redwing CDMA for Aliant - User Guide, version

13 Circuit- Switched Configuration TABLE 1. Redwing C3110 The Auto-INIT Command for the Redwing C3110: AT+ATINIT=&D0S0=1$QCVAD=4,C, %,^ Components: AT All AT commands must start with AT. +ATINIT= Sets the initialization string in the modem. string The string is a combination of AT Commands (page 34) limited to a maximum of 40 characters. Examples below.,c Stores the command to NVRAM. [,break] Optional BREAK character to allow the use of a command with a +. In the example, a % is used. [,comma] Optional comma replacement character to allow the use of a command requiring a comma. In the example, a ^ is used. Redwing CDMA for Aliant - User Guide, version

14 Circuit- Switched Configuration Conmmands specific to the Redwing C3111 The Redwing C3111 does not use +ATINITSTATE or +ATINT. To configure the Redwing C3111, AT commands can be concatenated to create a string with ;AT&W as the last commands to write them into memory. Some commands, such as +IFC, will need to be prefixed with ;AT. TABLE 2. Redwing C3111 The Auto-INIT Command for the Redwing C3111: ATS0=1+CICB=0;AT&W Components: AT All AT commands must start with AT. string The string is a combination of AT Commands (page 34) limited to a maximum of 40 characters. Examples below. ;AT&W Stores the command to memory. Step by Step Configuration for the Redwing The first thing you need to do is determine the model number of your modem. Different model numbers will have different configurations. Some of the configuration steps for one model will not work at all with any other model number. The model number for your modem is on the sticker which is on the top of the modem (example, Redwing CDMA C3110, or Redwing CDMA C3111, or ). The first letter and number (C3 or ) idicates the communication technology your modem uses. The next number (2) indicates the modem model (Redwing). The final two numbers (10, or 11, or 16) indicate the internal hardware model. Information Required 1. Master Subsidy Lock (MSL) - also called the Unlock Code or Activation Code. This should be provided by Aliant. The incorrect MSL can cause the configuration to fail. This might also be programmed for you as part of the Setup Wizard activation process. 2. MIN and MDN or MSID - The phone number for your cellular account (also called the MIN). You may have two phone numbers for your modem, the MIN and MSN or MSID. If you have two numbers which are different and you only enter one, the configuration will fail. The MIN and MSN or MSID (if it is different) should be provided by Aliant. 3. Username (SID or NID) and Password - You may also need a user name and password for your account. The user name for your account may be the same as your MIN. The user name and password should be provided by Aliant Redwing CDMA for Aliant - User Guide, version

15 Circuit- Switched Configuration Hardware Required 1. A personal computer with a functioning serial port or USB port and a USB to serial converter configured to work with your computer. 2. A straight through RS232 cable (DB9M-DB9F). 3. A suitable power supply and antenna for the Redwing modem. Without suitable signal strength the modem will not function. Better than at least -100dBM is required. Software Utility The Setup Wizard for Aliant. You can download the Setup Wizard from the AirLink website: (select Redwing and Aliant to download the correct Setup Wizard). A default installation of this utility is assumed later in these directions. Configuration Steps Connect the modem to your computer (or USB to serial device connected to your computer) via 1. the RS232 cable and apply power to the modem. 2. Using the Setup Wizard, activate the Redwing for your cellular account with Aliant. a. Follow the directions in the Quick Start Guide for the Redwing and Aliant to activate (also called provision) your modem. b. Complete the Setup Wizard and verify that the account is good using the Setup Wizard test screen. If your modem fails any of the tests then contact Aliant and troubleshoot the account. Do not proceed until the account is functioning correctly. FIGURE 1. Setup Wizard: Test Modem Setup 3. Using a direct serial connection, connect to the Redwing. a. Start HyperTerminal to connect to the modem: Start>All Programs>Accessories>Communications>HyperTerminal b. If you prviously made a connection for the Redwing, cancel the Connection Description window and select File > Open (or the Open icon) and use the AirLink connetion you set up before. Skip to F. Redwing CDMA for Aliant - User Guide, version

16 Circuit- Switched Configuration c. If you haven t made a conection yet, name the connection AirLink and click OK. FIGURE 2. HyperTerminal: Connection Name d. Select COM1 for the Connect Using. FIGURE 3. HyperTerminal: Comport Setting e. Change the Bits per Second to (default), Data Bits to 8, Parity to None, Stop Bits to 1, and Flow Control to Hardware. FIGURE 4. HyperTerminal: Comport Settings f. Type AT and press Enter. You should get a reply of OK or 0.. Redwing CDMA for Aliant - User Guide, version

17 Circuit- Switched Configuration FIGURE 5. HyperTerminal: Connected FIGURE 6. g. To see what you are typing as you type it, you may need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. HyperTerminal: Connected 4. Create an AT Command string and test it with the modem. This will be the string you use with your device once it is connected to your Redwing. You will need to consult the User Guide for your equipment to see what connection parameters it specifically needs. The examples below are generic strings commonly used. Redwing C3110 Auto-answer data calls, ignoring DTR : AT+ATINIT=&D0S0=1$QCVAD=4,C Auto-answer, but assert DTR: AT+ATINIT=&D2S0=1$QCVAD=4,C Auto-answer, but assert DTR and do a carrier detect: AT+ATINIT=&C1&D2S0=1$QCVAD=4,C Auto-answer, assert DTR, flow-control off, and do a carrier detect: AT+ATINIT=&C1&D2S0=1$QCVAD=4%+IFC=0^0,C,%,^ Redwing C3111 Auto-answer incoming data calls: ATS0=1+CICB=0;AT&W Auto-answer, assert DTR, flow-control off, and do a carrier detect: AT&C1S0=1+CICB=0;AT&W;AT+IFC=0,0;AT&W Caution: Your equipment may have a limitation below 40-characters for the command string. Be sure you get an OK when you test your command string with the Redwing. Redwing CDMA for Aliant - User Guide, version

18 Circuit- Switched Configuration 5. Diconnect the Redwing from your computer but not from power. Testing the Redwing Configuration Once the modem has been activated and you ve built the command string it is recommended that the Redwing modem be tested previous to field installation. Dial the Redwing modem telephone number from a land line and verify that the modem automatically answers the call with modem tones. This test should be completed with the serial cable disconnected to verify that no signaling is required by the modem. Commission the Redwing Modem on Site (C3110) The following steps represent a guideline and makes assumptions that the modem has been verified previously in a controlled environment. 1. Install the Redwing modem verifying that all power and antenna cables are correctly secured. 2. Verify that the Redwing modem powers up and the Net light is lit. 3. Connect the Redwing modem to the laptop computer via a straight through RS232 cable or connect the serial cable from the modem to a USB to serial device that has been previously installed on the laptop. 4. Using a terminal emulation program (HyperTerminal) set up for 9600bps, 8 data bits, no parity and 1 stop bit issue an AT!RSSI?. This will respond back with a signal strength measurement represented in dbm. The value must be better than -100dBm for the modem to function and it is strongly recommended that -90dBm or better be used as a minimum value. You can use the A/ command to repeat the last AT command. 5. Remove the connection to the Laptop PC and connect your equipment to the Redwing Modem. 6. Configure your equipment with the AT command string you created above. 7. Have the actual application call your equipment via the modem telephone number and verify communications. Commission the Redwing Modem on Site (C3111) The following steps represent a guideline and makes assumptions that the modem has been verified previously in a controlled environment. 1. Install the Redwing modem verifying that all power and antenna cables are correctly secured. 2. Verify that the Redwing modem powers up and the Net light is lit. 3. Connect the Redwing modem to the laptop computer via a straight through RS232 cable or connect the serial cable from the modem to a USB to serial device that has been previously installed on the laptop. 4. Using a terminal emulation program (HyperTerminal) set up for 9600bps, 8 data bits, no parity and 1 stop bit issue an AT+CSQ?. This will respond back with a signal strength measurement Redwing CDMA for Aliant - User Guide, version

19 Circuit- Switched Configuration represented on a scale from 0-31 and second value separated by a comma. The signal strength value must be higher than 9 for the modem to function and it is strongly recommended that a value of 18 or better be used as a minimum value. You can use the A/ command to repeat the last AT command. 5. Remove the connection to the Laptop PC and connect your equipment to the Redwing Modem. 6. Configure your equipment with the AT command string you created above. 7. Have the actual application call your equipment via the modem telephone number and verify communications. Redwing CDMA for Aliant - User Guide, version

20 CHAPTER 4 Hardware Installation Your AirLink Redwing should be mounted in a position that allows easy access for the cables so they are not bent or constricted. The LEDs on the front panel should be visible for ease of operational verification. You should ensure that there is adequate airflow around the modem but that it is kept free from direct exposure to the elements (sun, rain, etc.) An optional accessory for your modem is a mounting kit. The bracket is designed to snugly cradle the modem and hold it in place where you need it. See Mounting Kit on page 21. Modem placement with grounding information and diagrams can be found in the Appendix, Placement De Modem on page 57. Connecting the Antenna Antennas selected should not exceed a maximum gain of 5 dbi under standard installation configuration. In more complex installations (such as those requiring long lengths of cable and/or multiple connections), it s imperative that the installer follow maximum dbi gain guidelines in accordance with Industry Canada s regulations. Please refer to the following guidelines: RSS-102 (...Health Canada s Safety Code 6 for Exposure of Humans to RF Fields) RSS-129 (800 MHz Dual-Mode CDMA Cellular Telephones) (Analogue & CDMA) RSS-133 r1 (2 GHz Personal Communications) For more information visit Your AirLink Redwing will work with most Dual-Band PCS cellular antennas with a TNC connector that works in the high and low frequencies of CDMA. Connect the antenna or RF cable directly to the TNC connector on the back of the Redwing. Redwing CDMA for Aliant - User Guide, version

21 Hardware Installation FIGURE 1. Redwing connecters Connecting power Your Redwing can be used with either DC (available in most automobiles) or 110 AC (standard US wall power) with the appropriate power adapter (available from AirLink). The power cable positive lead should be connected to the battery or power source positive terminal. The power cable negative lead should be connected to the battery or power source negative terminal. The Redwing has an internal polysilicon circuit breaker that opens at 0.5 to 1.0 amps of current. Note: When using a DC power source (such as a car battery or solar cell), AirLink recommends placing a fuse on the line close to the power source to protect your power source from possible surges due to shorts or other line issues. Connecting the Redwing to a computer or other device our Redwing s serial port can be connected directly to most computers or other devices using a standard straight through cable. If you have a DCE device, you will need a null modem or null modem cable. Your Redwing can also be connected to a USB to serial device connected to a computer or other device which does not have an available serial port but does have USB. Redwing Indicator Lights When your Redwing is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode. Redwing CDMA for Aliant - User Guide, version

22 Hardware Installation FIGURE 2. Redwing indicator lights Net (network) - Indicates when there is traffic on the network. Pwr (power) - Indicates the power adapter is connected and there is power getting to the modem. The Reset button performs the same function as unplugging power from the modem and plugging it back in. Reset will not alter any saved configuration settings. Redwing CDMA for Aliant - User Guide, version

23 APPENDIX 1 Specifications for the Redwing CDMA Physical Characteristics: Weight: < 1 lb. Size: 3 x 1.1 x 5.1" RF Antenna Connector: 50 Ohm TNC Serial Interface: RS232 DB-9F with bps Status LEDs Data Services & RF Features: CDMA Full duplex transceiver Dual-band support for both 800 MHz cellular and 1.9 GHz PCS bands Dual band Receive Diversity Adheres to CDMA authentication as specified in CDMA2000 1X 224 mw RF output (+23.5 dbm) Data rates up to kbps (forward channel) and 76.8 kbps (reverse channel) Environmental: Operating ranges: -30 C to +70 C Humidity: 5%-95% Non-condensing Power Management: Low power consumption Dormant connection (idle for seconds): 20 ma at 12 VDC Input Voltage: 10 VDC to 28 VDC Input Current: 20 ma to 350 ma Typical Receive: 120mA at 12VDC Typical Transmit: Approximately 120 ma at 12VDC Low power mode: at 12 VDC Redwing CDMA for Aliant - User Guide, version

24 Specifications for the Redwing CDMA Power consumption Modem Idle Transmitting Redwing C mah mah Redwing C mah mah Short Message Service (SMS): Send and Receive Notification of new messages Serial Port Pinouts The cable between the Redwing and a computer or other serial device needs to be wired straightthrough (pin 1 goes to pin 1, pin 2 to pin 2, etc.). If your end device connected to the Redwing is a DCE device, you will need a null-modem cable. FIGURE 1. Serial Port Diagram : Female DB-9 DCE Unused CTS (Clear to Send) < - RTS (Request to Send) - > DSR (Data to Send) < < - > GND (Ground) < - DTR Data Terminal Ready) < - Rx (Receive) - > Tx (Transmit) - > DCD (Data Carrier Detect) Redwing CDMA for Aliant - User Guide, version

25 APPENDIX 2 Mounting Kit An optional accessory for your modem is a mounting kit. The bracket is designed to snugly cradle the modem and hold it in place where you need it. The Redwing snaps into place in the bracket locking into the grooves on the Redwing case. The bracket can be further secured with a twist-tie set into the grooves on the top for situations where the Redwing may be subjected to violent movement, such as in the back of an automobile. In most stationary installations, such as in a field or pipe, the Redwing and bracket shouldn t require a twist-tie. The bracket can be attached to the location using #6 screws (mounting hole diameter approximately 0.150"). FIGURE 1. Mounting Bracket Redwing CDMA for Aliant - User Guide, version

26 Mounting Kit FIGURE 2. Redwing Mounting Bracket, part number A Redwing CDMA for Aliant - User Guide, version

27 APPENDIX 3 Windows Dial-up Networking (DUN) Dial-up Networking (DUN) allows a computer or other device to use your Redwing to connect to the Internet or private network using PPP just like an analog modem using a standard phone line. Note: The Setup Wizard is the preferred method to install a modem driver and configure PPP for your modem. Use the instructions here only if you do not have the Setup Wizard available. Using the Setup Wizard, if do not need to activate your modem, you can select just Setup a DUN Connection from the opening menu to install the driver and set up DUN. Follow the instructions in the Quick Start Guide to install DUN with the Setup Wizard. Microsoft Windows XP is used in the examples below. The modem driver installation and DUN setup and configuration is similar in Microsoft Windows Examples are not provided here for installing the driver or configuring DUN for any other operating system. Caution: To install any driver on your computer, you may need to be logged in as Administrator or have Administrator privileges for your login. Installing the Modem Driver in Microsoft Windows Standard installations of Microsoft Windows XP and 2000 include a generic modem driver which will work with your Redwing. Connect the Redwing. 1. a. Connect the modem to the computer with the DB-9 cable. b. Plug in the AC adapter, connect the antenna(s) and power on the modem. Install the driver. 2. a. Select Start > Control Panel > Phone and Modem Options (in Classic View). Redwing CDMA for Aliant - User Guide, version

28 Windows Dial-up Networking (DUN) FIGURE 1. Phone and Modem Options b.in the Phone And Modem Options dialog box. Select the Modems tab. Select Add. FIGURE 2. Modems FIGURE 3. Install New Modem c. Check Don t detect my modem; I will select it from a list and select Next. d. Select (Standard Modem Types) from the Manufacturers column, select Standard bps Modem from the Models column, and select Next. Note: If you have the speed for your modem configured as something other than the default, use the Standard Modem that matches the speed you configured. Redwing CDMA for Aliant - User Guide, version

29 Windows Dial-up Networking (DUN) FIGURE 4. Modem Driver e. Check Selected Ports, select the COM port the modem is connected to (commonly COM1), and select Next. FIGURE 5. Modem Port f. Once the modem driver is installed, select Finish. FIGURE 6. Finish 3. Configure the driver. a. When you return to the Phone and Modem Options window, you should see the newly installed modem attached to the correct COMport. Highlight the modem and select Properties. Redwing CDMA for Aliant - User Guide, version

30 Windows Dial-up Networking (DUN) FIGURE 7. Modems b. Select the Modem tab. Maximum Port Speed should be set to (default). Select OK to exit. FIGURE 8. Setting Maximum Port Speed Maximum Port Speed c. Select OK again to exit out of the Phone and Modem Options. Dial-Up Networking (PPP) Configuration for Microsoft Windows Once you have a driver for the modem installed on your computer, you can set up and configure Dial Up Networking (DUN) to use the modem as your connection to the Internet using PPP. Before you start, you will need: Administrator privileges to the computer you are configuring or access granted by an administrator on the network to add/remove devices to your computer. (Not necessary on Windows 98/ ME.) A wireless user account, password, and access number (obtained from Aliant). May not be required. Windows COM Port and modem set up for a Standard Modem (see previous section). No other program running on your computer that is using the same COMport (serial port) configured for your modem. Redwing CDMA for Aliant - User Guide, version

31 Windows Dial-up Networking (DUN) Caution: If you have an existing LAN connection, installing DUN for the modem may interfere with the LAN connection. It's recommended to disconnect your LAN connection before using a PPP connection with your Redwing. Once the DUN connection is initiated, by default, it will take over as the default route for network communication and specifically for Internet access. If you want the two connections to co-exist, you will need to de-select Use default gateway on remote network (described later) and use the route command in Windows to setup routing through the modem properly. This guide does not provide information on the route command. You may need to consult with your network administrator to properly configure routing. 1. Create a new network connection. a. Select Start > Connect > To Show All Connections to open the Network Connections window. FIGURE 9. Network Connections b. Select Create a New Connection under Network Tasks in the menu area on the left. Select Next to start installing and configuring the DUN connection. c. Select Connect to the Internet and then select Next. FIGURE 10. Connection Type d. Select Set up my connection manually and then select Next. Redwing CDMA for Aliant - User Guide, version

32 Windows Dial-up Networking (DUN) FIGURE 11. Preparing the Internet Connection e. Select Connect using a dial-up modem and select Next. FIGURE 12. Internet Connection f. Type in a name for the connection, such as AirLink 3G Connection. Select Next. The name provided here will not effect the connection in any way. It is only a label for the icon. It can be the name of your wireless service provider (Aliant), your modem (Redwing), or any other designation for the connection. FIGURE 13. Connection Name N AirLink 3G Connection Optional: If you have multiple modems installed on your computer, you may be prompted to select the modem to be used. Check Standard bps Modem and select Next. If you only have one modem installed, this option will be omitted. g. Type in as the phone number for the modem to dial and select Next. Redwing CDMA for Aliant - User Guide, version

33 Windows Dial-up Networking (DUN) FIGURE 14. Phone Number Optional: If you have multiple users configured for your computer, you may be prompted for Connection Availability. If you select My use only, the account currently logged on will be the only one able to use this DUN connection. h. You will need to enter the Account Information (User name and Password) for the connection. If you want to allow others to use the same login for the modem, select Use this account name and password... Select Next to continue. Caution: If you have a LAN connection to the Internet and select Make this the default Internet Connection for the DUN configuration, you will not be able to use the LAN to connect to the Internet and may also affect the network connection on your computer to the rest of the LAN. Select this option ONLY if the Redwing will be your sole network connection. FIGURE 15. Account Information i. If you want to add a shortcut for this DUN connection to your desktop, check Add a shortcut... Select Finish to exit the Network Connection Wizard. Redwing CDMA for Aliant - User Guide, version

34 Windows Dial-up Networking (DUN) FIGURE 16. Finish 2. Configure the connection. After you complete the New Connection Wizard, there are a few more things you will want to configure in the connection. a. When the Connect window opens, select Properties. FIGURE 17. Connect b. Uncheck Use dialing rules. Select Configure, below the Connect using line. Redwing CDMA for Aliant - User Guide, version

35 Windows Dial-up Networking (DUN) FIGURE 18. Modem Properties c. Select as the Maximum speed. Check Enable hardware flow control. Do not check any other option. Select OK. FIGURE 19. Modem Configuration Optional: You may want to check the Options tab and change the settings for applications you might be using. The default options are generally applicable for most uses. d. Unless specifically directed to do so by Support or your network administrator, you do not need to make any changes to the options on the Security tab. e. Select Network. Select Settings. Remove the checks from all three PPP settings. Select OK. Redwing CDMA for Aliant - User Guide, version

36 Windows Dial-up Networking (DUN) FIGURE 20. Connection Properties - PPP Settings f. Select (highlight) Internet Protocol (TCP/IP) and then select Properties. For most configurations, you will be obtaining the IP address and the DNS server address automatically. Select Advanced. Uncheck Use IP header compression. Check Use default gateway... Select OK. FIGURE 21. Internet Protocol g. Select OK and OK again to return to the Connect window. Making a DUN Connection 1. Start the DUN session. Start > Connect To > AirLink 3G Connection (or whatever you named the connection). Redwing CDMA for Aliant - User Guide, version

37 Windows Dial-up Networking (DUN) FIGURE 22. MS Windows XP: Connect For some accounts, you need to enter the User name and Password provided by Aliant for the cellular account. 2. Connect to the network. Select Dial to connect to the modem and the cellular network. When you re connected, an icon should appear in the system tray showing the connection status. FIGURE 23. MS Windows XP: Connect Redwing CDMA for Aliant - User Guide, version

38 APPENDIX 4 AT Commands Just as with a Hayes compatible analog modem, the Redwing parameters can all be configured with AT commands. Direct Serial Connection Direct Serial Connection Using HyperTerminal, included with most installations of Microsoft Windows: Start>All Programs>Accessories>Communications>HyperTerminal 1. Choose a name for your connection, such as Redwing or AirLink (if you want to have a connection saved for both local and remote, it is recommended the connection name reflect the connection type, i.e. Redwing local). The name and icon are only for your own reference so you can find the connection at a later date. FIGURE 1. HyperTerminal: Connection Name 2. Select COM1 (or the comport to which the modem is connected) for the Connect Using. FIGURE 2. HyperTerminal: Comport Setting 3. Change the Bits per Second to (default), Data Bits to 8, Parity to None, Stop Bits to 1, and Flow Control to Hardware. Redwing CDMA for Aliant - User Guide, version

39 AT Commands Note: If you have configured the Redwing for settings different than the defaults for Bits per Second, Data Bits, Parity, and/or Stop Bits, you will need to use your changed settings. FIGURE 3. HyperTerminal: Comport Settings 4. Type AT and press Enter. You should get a reply of OK or To see what you are typing as you type it, you will need to turn on the echo and verbose mode. Type ATE1V1 and press Enter. 6. If you get a reply of OK, then you entered the command successfully. If you get a reply of 0 or ERROR, try entering the command again. Using AT Commands with a Terminal Application The following pages list the AT commands, their parameters, and explain what they do. For most commands, when you are entering them using a terminal connection, you will need to preface the command with AT (exceptions are noted), i.e. ATA which listed as A Some commands have specific parameters while other commands will take whatever you type. Acceptable parameters and/or specific formats are in the parameters column. Required variable parameters are denoted with italicized text, example, Dn. The n is variable and noted in the parameters column. Optional parameters are denoted with square brackets [ ]. Most commands with parameters can be entered with? to read the current value (for example, AT&D? will respond with 2 if the default has not been changed). AT Commands are not case sensitive. A capital E is the same as a lower-case e. When you are using a terminal connection, if you enter a command which is recognized by the Redwing, it will respond with OK. If the command is not recognized, the response will be ERROR. Those commands applicable only to certain model numbers of the Redwing will be noted. Caution: Symbols listed with commands, such as /, &, or?, are part of the command and must be included. The commands are alphabetical within their groups. Redwing CDMA for Aliant - User Guide, version