KIWA Digital App Reporting

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1 KIWA Digital App Reporting

2 Reporting Options Flurry Analytics itunes Connect Survey Monkey

3 Flurry Analytics Reports on ISO, Android and Windows Flurry Analytics provides you with a set of analytics tools designed to consume your data and return the best possible reporting results for running your organisation including: Real- Time Metrics, providing you with real- time data on how your app may be impacted by user updates, user acquisitions, or enhancements. Focused Dashboards, in fullscreen mode, that let you view all the metrics from a given metric area on a single page. Crash Analytics 2.0 in Flurry gives you, in real time, information about crashes, exceptions and errors in your app. This allows you determine the root cause of any issue quickly, keep your app running well and the users of your app happy. Analytics Reporting API enabling you to export your data, based on standard formats such as CSV and JSON, allowing you to integrate it into web dashboards, data warehouses and any other system you might use for managing your business. Comparison capability, with context controls, that lets you select multiple items for display at the same time and to quickly move between comparisons. Filtering of data, so that you can apply filters, like Country, Age, Gender and Language on the fly and view the results instantly. Groups, which let you take items, like Apps or Events, and group them together to quickly move between the contexts that matter for you. Explorer, with support for Measures, Funnels, Retention analysis, and User Segments, with each returning results based on your most complex queries within seconds

4 itunes Connect Reports on IOS Only User Engagement App Analytics provides user engagement metrics, including number of sessions, active devices, and retention. With these metrics, you can evaluate the impact of product changes such as modifying the initial onboarding experience to see which changes improve engagement with your app. Marketing/Promotion Campaigns App Analytics lets you measure your marketing/promotion efforts so you can focus on the campaigns that are most effective. Create unique links for each campaign to gain insight into which campaigns drive the most downloads and user engagement. You can also track campaigns with the StoreKit API. Crashes Find out how many times your app crashes each day. You can filter crash data by platform, app version, and operating system version to pinpoint the cause, helping you create a better experience for users. Segment by Download Date Only Apple can provide the date that an Apple ID first downloaded an app from the App Store. You can filter groups of users based on their purchase date to form a more complete picture as you compare and analyze user behavior. App Store Sources With App Analytics, you can see how many users discover your app while searching or browsing the App Store including tapping on Search Ads for your app to gain insight into how your marketing/promotion and metadata impact downloads. App Store Impressions See how many times your app s icon has been viewed on the App Store, including in search results, Featured, Top Charts, and your App Store product page. With App Store Impressions, you can calculate how often users click through to download your app from seeing it anywhere on the App Store.

5 Survey Monkey Reports on IOS, Android and Windows Creation Simplicity Survey Monkey provides you with a set of intuitive tools make it simple to create professional surveys quickly User Experience These types of surveys enable the collection of qualitative user experience data to assess attitude and behaviour change. Deployment The platform enables ing of surveys and posting on social media, your website, and much more. Data User Analysis Use survey monkey filters to create custom reports and professional graphs Free Sign Up Register here

6 Set Up Requirements Flurry Analytics We are have set up this diagnostic tool inside your App which provides useful detail on the APP User experience All you need to do is set up your Free Flurry Account here Once set up send through your account details and we will provide you with administration access to via our Flurry Portal so you can access this data anytime itunes Connect We have set up this diagnostic tool inside your App which provides useful detail on the APP User experience for IOS only. We can provide you with administration access our ITunes Connect Portal so you can access user data anytime. Name and individual s required Survey Monkey User Survey this template has been set up and is hosted on the KIWA Survey Monkey account Does your organisation have a Survey Monkey Account? If NO FREE sign- up here up/?ut_source=anonweb&ut_source2=sem- lp- 5 If YES we will transfer the signed off survey template to be loaded up and you can host, edit and manage independently. You then send us your Survey Monkey web link and we insert this as a hyper link in your APP