Pandora FMS Welcome to monitoring heaven

Transcription

1 Pandora FMS Welcome to monitoring heaven

2 Pandora FMS 4.0 Technical Presentation 2

3 What is Pandora FMS? 3

4 What is Pandora FMS? 4

5 What is Pandora FMS? Pandora FMS (Flexible Monitoring System) is a monitoring software for a general purpose. 5 Pandora FMS allows measures the state of: Systems/Servers. Applications WEB. Communications Applications (Unix/Windows). Power consumption, temperature... Business applications.

6 Pandora FMS roots Pandora was created in 2002 in the security department of an international bank. Pandora was created with the objective to maintenance of systems and services by technical staff with strong experience in a IT sector. With the passage of time and input from customers and users Pandora FMS became a vital tool to support the business of many companies of all kinds of industries. 6

7 Pandora FMS Roadmap

8 Who is developing Pandora FMS? Pandora FMS is developed by Ártica Soluciones Tecnológicas. Pandora FMS to be OpenSource Software, has code contributed by dozens of people around the world. Artica acts as project leader and driving force of development, and also develops other OpenSource projects: (*) Public data from Sourceforge and Openideas.info 8

9 Who uses Pandora? Pandora FMS has a user community of more than users and over 400,000 downloads (*). Customers like Telefónica have chosen Pandora FMS to replace other monitoring tools (HP OVO, Tivoli, NetIQ) achieving significant cost savings. Pandora FMS is used by customers in five continents (see references) Fuente: Sourceforge.net, Jul 2011

10 Who uses Pandora? Spain, Mexico, Brazil, USA, Greece, Chile, Japan, New Zealand, Canada, Ecuador, among others. 10

11 What and how to monitor? 11

12 What monitors: ITIL Availability management Service level management Capacity managemant 12 Trouble management in a IT infrastructure. Possibility of calculating MTTR and MTBF. Possibility of initiating recovery actions. Service level reports of differents elements. Business metrics. SLA Management, OLA's and KPI's. Historical monitoring (Performance and Failure). Periodical reports with custom graphics. Trends detection.

13 What monitors: Technically Networks Servers 13 Full support for SNMP, TCP, ICMP, etc... Automatic network discovery. Intermediate network probes for complex networks Automatic and manual topological maps With agent or remotely. All the OS (Windows, Linux, AIX, HPUX, Solaris) Agent collects information from the server. In terms of OS or application. WEB Step by Step navigation (sessions). Loading times (user experience). Content verification. Valid to verify web webservices and API's. Sensors CPD's sensors (temperature, flood..) Electricity consumption. It integrates with various devices on the market.

14 How do Pandora the monitoring? Agents running on servers used to collect information directly from them. You can use remote polling Networking: SNMP, TCP, ICMP... and more complex tests: transactional Web, DNS verification, mail, etc... Centralizes all the information in a database. Enables users to view that information and manage the tool from a web interface we called Console. The Pandora server is the one who receives information from the agents, or who makes remote network testing. 14

15 System Architecture

16 Why choose Pandora FMS!? 16

17 Benefits of using Pandora FMS Same tool for different environments. Simple management (GUI). Extreme Scalability (100,000 + servers). TCO very low compared to other similar solutions, even with costs of leave (OpenSource!). Integration with business (ITSM). Evaluation time (time-to-value) very fast (OpenSource!) Scalable licensing model. Access to the source code for customizations in-house (OpenSource!) 17

18 Advantages over competition Best cost / benefit. Increased flexibility and integration capability. More potent agents and platform. Linear scalability. Capacity and historical indefinitely. WEB Multi Light interface. Number of features. International Support. Great user community. 18

19 OpenSource vs. Enterprise Built on the Open version: Benefit from all knowledge of the community. Simplify administration: Using tools designed to manage thousands of systems simultaneously (political, MetaConsole, wizards...) Professional support. For sure you ll sleep better if you have the personal support of the people who developed Pandora and has experience in operating in large environments. 19 Several unique Enterprise features.

20 Licensing of Pandora FMS The Enterprise version has a cost: Annual licence fee. The price includes enterprise code, support and maintenance. It is licensed by number of monitored servers or devices. It doesn t includes 24x7 support that is apart from the price of the license. SOFTWARE + SUPPORT + MAINTENANCE = Enterprise Licence 20

21 Pandora FMS specific training There is a official Pandora FMS training. It includes certification. Two specific programs of 15 hours each. PAT: Pandora FMS Administration Training. PAE: Pandora FMS Engineer Training. 21

22 Pandora FMS features 22

23 Pandora FMS features VERSION ENTERPRISE OpenSource VERSION Centralized network monitoring (SNMPv1, 2c, 3), ICMP, TCP, WMI, Monitoring by priority (services). WEB transactional monitoring by etc.. Monitoring of agent-based servers. MetaConsole and Pandora servers detecting network topology. federated system. Monitoring performance and Asynchronous monitoring of logs and System user permissions (ACL). Remote management agents. Management of large amounts of SNMP traps. agents (policy). High Availability throughout the architecture. 23 Unlimited scalability through Network auto-discovering and availability. session management. Centralized file distribution.

24 Pandora FMS features VERSION ENTERPRISE OpenSource VERSION Information system using proxy forwarding agents tentacle in Editor interactive network maps. Console event correlation. Remote inventory and software change Architecture (flexible). Machines that allow agents to monitor history. and report around fictitious agents (broker mode). (UpdateManager). Graphical views defined by the user. Reports, graphs, SLA, graphics Capacity: players per server. System privileges and views by user groups. 24 Scaling to multiple entities (distributed architecture Export Server). combined metric ITIL, etc. Automatic software updates High speed monitoring on network probes (ICMP, SNMP).

25 Pandora FMS features VERSION ENTERPRISE OpenSource VERSION LDAP/AD authentication. Dashboard user definable. Management command line or by WEB DB to store data for historical long term API. Native integration with IMS Integria period. ticketing system. Experimental support for Oracle and PostgreSQL as DB engine. Configurable alerts to events or performance events. Command execution in the agent to malfunction. 25 Custom PDF reports with cover, font, logos, with automatic , etc.. Synthetic modules: to produce new data, using a combination of existing information.

26 Pandora FMS Technology 26

27 Pandora FMS technology PHP5 application server. AJAX based web interface and HTML5. Web Services Integration through XML / RPC and REST. MySQL5 DBMS. Experimental support for Oracle and PostgreSQL Modular development in Perl5. Plugins in VBScript, PowerShell, Perl, Python or shell scripts. 27

28 Simple collection of information. Pandora FMS does not use dozens of layers of abstraction that slow getting information from the machine. It uses native commands to collect information directly on the machine. Use the native Windows API to get the information directly. PERL on Unix Agent (Common). Agent C + + on Windows. 28

29 Windows-specific agent. Get information directly from the engine performance manager for Windows (PDH). Get WMI information directly on your own motor. Integrated Motor regular expressions for text processing logs (libpcre). Watchdog integrated detection and restart real-time processes and services. Lee directly (without using WMI) Windows events, with several levels of filtering. 29 You can read data directly from an ODBC source.

30 Modular plugin system Allows extend the functionality of the agent with complex tests as defined in any language (VBS, Java, scripting, etc). Allows batch testing of complex and incorporate a simple and autonomous. It can leverage existing monitoring mechanisms and integrate them into Pandora FMS. The modules are interchangeable and reusable across different agents. 30

31 Integration facilities There are several ways of integration with Pandora FMS through several mechanisms: Pandora management tool for command line, for better integration into scripts. Direct suites Intregración IBM Tivoli and HP OpenView WEB API easy to use (REST). Export / Import with CSV. URL actions in the GUI allow you to contextual integration. 31

32 Flexible and adaptable architecture Agents can connect to the server using proxies (HTTP mode / Connect) Agents can be proxies for other agents, centralizing all communication with the destination server. Communication is always from the agent to the server. It uses the standard protocol (IANA) Tentacle, which we developed ourselves. 32

33 High Capacity / Scalability The MetaConsole, implements a way to distribute the monitoring of different Pandora FMS servers physically independent. Each server has its own database, console and server, and of course their own agents, alerts, reports, and even users, groups and policies. We can control tens of thousands of devices in this way. 33

34 Pandora FMS Requirements 34

35 Basic requirements Runs on basic servers and also use the multicore-systems, using the hardware provided to the maximun capacity. Parallel processing: Can use different physical servers, allowing a progressive scalability by just adding new servers. Average server: 4GB RAM, Multiple core CPU (2000 agents). Works on Linux. 35

36 Supported systems 36 Servers: RedHat Enterprise Server and CentOS. SUSE Enterprise Linux 10.x, 11.x Debian / Ubuntu Linux. Solaris FreeBSD Agents: NT4, Windows 2000, XP, 2003, Vista, 2008, 7 in 32/64bit. HP-UX 11 or higher AIX 4.3 or higher Solaris. Linux (Any distro). NetBSD, FreeBSD, OpenBSD.

37 Thank you Sancho Lerena Kiril Dimitrov 37