Installation and User Guide

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1 Installation and User Guide VideoEdge 4-Channel IP Encoder Version 1.02 Part Number C0

2 Notice The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice. Copyright Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Sensormatic Electronics. Copyright , Sensormatic Electronics Corporation. American Dynamics 6795 Flanders Drive San Diego, CA U.S.A. Customer Service Thank you for using American Dynamics products. We support our products through an extensive worldwide network of dealers. The dealer through whom you originally purchased this product is your point of contact if you need service or support. Our dealers are empowered to provide the very best in customer service and support. Dealers should contact American Dynamics at (800) or (561) or on the Web at Trademarks Intellex is a registered trademark of Sensormatic Electronics Corporation. IntelleCord and Smart Search are trademarks of Sensormatic Electronics Corporation. Windows is a registered trademark of Microsoft Corporation. PS/2 is a registered trademark of International Business Machines Corporation. Sony is a registered trademark of Sony Corporation. Trademarked names are used throughout this manual. Rather than place a symbol at each occurrence, trademarked names are designated with initial capitalization. Inclusion or exclusion is not a judgment on the validity or legal status of the term. ii Installation and User Guide

3 Warnings To Reduce Risk of electric shock, do not remove cover. no user serviceable parts inside. refer servicing to qualified service personnel. Do not expose this appliance to rain or moisture. Do not install this product in hazardous areas where highly combustible or explosive products are stored or used. The lightning flash/arrowhead symbol, within an equilateral triangle, alerts the user to the presence of a shock hazard within the product s enclosure. Underwriters Laboratories Inc. ( UL ) has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested for fire, shock or casualty hazards as outlined in the UL's Standard for Safety UL UL Certification does not cover the performance or reliability of the security or signaling aspects of this product. UL makes no representations, warranties or certifications whatsoever regarding the performance or reliability of any security or signaling related functions of this product. to Camera System Installer - This reminder is provided to call the camera systems installer's attention to Section of the National Electrical Code, ANSI/NFPA 70: 2005, which provide guidelines for proper grounding and, in particular, specify that the coaxial cable shield shall be connected to the grounding system of the building, as close to the point of cable entry as practical. to Installer - POE networks that are connected to IP Encoders should not be routed to the exterior or outside of the installed plant location. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense. Changes or modifications not expressly approved by Sensormatic the party responsible for FCC compliance, could void the user s authority to operate the equipment. This product was FCC verified under test conditions that included the use of shielded I/O cables and connectors between system components. To be in compliance with FCC regulations, the user must use shielded cables and connectors for all except power and alarm cables. This class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Rack Mounting Consult with the supplier of your equipment rack for adequate rack mounting means, with proper consideration for the weight of this product. Consult with the manufacturer of your rack regarding the proper hardware and procedure of mounting this product in a safe and useable fashion Avoid uneven loading or mechanical instability when rack-mounting units. Make sure that units are installed to get enough air flow for safe operation. The maximum temperature for rack-mounted units is 50 C. Avoid uneven loading or mechanical instability when rack-mounting units. Check product label for power supply requirements to assure that no overloading of supply circuits or overcurrent protection occurs. Mains grounding must be reliable and uncompromised by any connections. iii

4 License Information READ THIS LICENSE AGREEMENT BEFORE OPENING THE DISK PACKAGE, INSTALLING THE SOFTWARE, OR USING YOUR SYSTEM. THIS LICENSE AGREEMENT DEFINES YOUR RIGHTS AND OBLIGATIONS. BY BREAKING THE SEAL ON THIS PACKAGE, INSTALLING THE SOFTWARE, OR USING YOUR SYSTEM, YOU AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT, YOU MAY, WITHIN 30 DAYS, RETURN THIS PACKAGE, ALL THE DOCUMENTATION, AND ALL ACCOMPANYING MATERIAL(S) TO THE POINT OF PURCHASE FOR A REFUND. SOFTWARE LICENSE The Software includes the computer code, programs, and files, the associated media, hardware or software keys, any printed material, and any electronic documentation. The Software may be provided to you pre-installed on a storage device (the media) as part of a system. The Software is licensed, not sold. GRANT OF LICENSE This agreement between Sensormatic Electronics Corporation (Sensormatic) and you permits you to use the Software you purchased. Once you have purchased the number of copies you require, you may use the Software and accompanying material provided you install and use no more than the licensed number of copies at one time. The Software is only licensed for use with specified Sensormatic supplied equipment. If the Software is protected by a software or hardware key or other device, the Software may be used on any computer where the key is installed. If the key locks the Software to a particular System, the Software may only be used on that System. OTHER RIGHTS AND LIMITATIONS A demonstration copy of the Software is considered purchased and is covered by this license agreement. You may not de-compile, disassemble, reverse engineer, copy, transfer, modify, or otherwise use the Software except as stated in this agreement. The hardware/software key, where applicable, is your proof of license to exercise the rights granted herein and must be retained by you. Lost or stolen keys will not be replaced. If the Software is provided as part of a System, the Software may only be used with the System. You may not sub-license, rent or lease the Software, but you may permanently transfer the Software to another party by delivering the original disk and material comprising the Software package as well as this license agreement to the other party. Initial use of the Software and accompanying material by the new user transfers the license to the new user and constitutes the new user's acceptance of its terms and conditions. The Software is not fault tolerant and may contain errors. You agree that the Software will not be used in an environment or application in which a malfunction of the Software would result in foreseeable risk of injury or death to the operator of the Software, or to others. Sensormatic reserves the right to revoke this agreement if you fail to comply with the terms and conditions of this agreement. In such an event, you must destroy all copies of the Software, and all of its component parts (e.g., documentation, hardware box, software key). The Software may contain software from third parties that is licensed under a separate End User License Agreement (EULA). Read and retain any license documentation that may be included with the Software. Compliance with the terms of any third party EULA is required as a condition of this agreement. The Software may require registration with Sensormatic prior to use. If you do not register the Software this agreement is automatically terminated and you may not use the Software. The Microsoft Windows Preinstallation Environment Version 1.2, Services Edition software, if included with this software or system, may be used for boot, diagnostic or recovery purposes only. NOTE: THIS SOFTWARE CONTAINS A SECURITY FEATURE THAT, IF USED AS AN OPERATING SYSTEM, WILL CAUSE YOUR DEVICE TO REBOOT WITHOUT PRIOR NOTIFICATION AFTER 24 HOURS OF CONTINUOUS USE OF THE SOFTWARE. UPGRADES AND UPDATES. Software Upgrades and Updates may only be used to replace all or part of the original Software. Software Upgrades and Updates do not increase the number copies licensed to you. If the Software is an upgrade of a component of a package of Software programs that you licensed as a single product, the Software may be used and transferred only as part of that single product package and may not be separated for use on more than one computer. Software Upgrades and Updates downloaded free of charge via a Sensormatic authorized World Wide Web or FTP site may be used to upgrade multiple systems provided that you are licensed to use the original Software on those systems. INTELLEX PLAYER. The Intellex Player Software that is exported with video clips and/or distributed via Sensormatic authorized World Wide Web site may be copied by you for use within your organization or for distribution to external parties for law enforcement, investigative, or adjudicative purposes and only to display video recorded by an Intellex system. The Intellex Player Software may not be sold. All other terms and conditions of this agreement continue to apply. TOOLS AND UTILITIES. Software distributed via Sensormatic authorized World Wide Web or FTP site as a tool or utility may be copied and installed without limitation provided that the Software is not distributed or sold and the Software is only used for the intended purpose of the tool or utility and in conjunction with Sensormatic products. All other terms and conditions of this agreement continue to apply. Failure to comply with any of these restrictions will result in automatic termination of this license and will make available to Sensormatic other legal remedies. COPYRIGHT The Software is a proprietary product of Sensormatic and is protected by both the United States and International copyright laws. LIMITED WARRANTY Sensormatic warrants that the recording medium on which the Software is recorded, hardware key, and the documentation provided with it, will be free of defects in materials and workmanship under normal use for a period of ninety (90) days from iv Installation and User Guide

5 the date of delivery to the first user. Sensormatic further warrants that for the same period, the software provided on the recording medium under this license will substantially perform as described in the user documentation provided with the product when used with the specified hardware. CUSTOMER REMEDIES Sensormatic's entire liability and your exclusive remedy under this warranty will be, at Sensormatic's option, to a). attempt to correct software errors with efforts we believe suitable to the problem, b). replace at no cost the recording medium, software or documentation with functional equivalents as applicable, or c). refund the license fee and terminate this agreement. Any replacement item will be warranted for the remainder of the original warranty period. No remedy is provided for failure of the Software if such failure is the result of accident, abuse, alteration or misapplication. Warranty service or assistance is provided at the original point of purchase. NO OTHER WARRANTIES The above warranty is in lieu of all other warranties, express or implied, including, but not limited to the implied warranties of merchantability and fitness for a particular purpose. No oral or written information or advice given by Sensormatic, its representatives, distributors or dealers shall create any other warranty, and you may not rely on such information or advice. NO LIABILITY FOR CONSEQUENTIAL DAMAGES In no event will Sensormatic be liable to you for damages, including any loss of profits, loss of data or other incidental or consequential damages arising out of your use of, or inability to use, the Software or its documentation. This limitation will apply even if Sensormatic or an authorized representative has been advised of the possibility of such damages. Further, Sensormatic does not warrant that the operation of the Software will be uninterrupted or error free. This limited warranty gives you specific legal rights. You may have other rights that vary from state to state. Some states do not allow the exclusion of incidental or consequential damages, or the limitation on how long an implied warranty lasts, so some of the above limitations may not apply to you. GENERAL If any provision of the agreement is found to be unlawful, void, or for any reason unenforceable, then that provision shall be severed from this agreement and shall not affect the validity and enforceability of the remaining provisions. This agreement is governed by the laws of the State of Florida. You should retain proof of the license fee paid, including model number, serial number and date of payment, and present such proof of payment when service or assistance covered by this warranty is requested. U.S. GOVERNMENT RESTRICTED RIGHTS The software and documentation are provided with RESTRICTED RIGHTS. Use, duplication, or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS or subparagraph (c)(1) and (2) of the Commercial Computer Software-Restricted Rights at 48 CFR , as applicable. Manufacturer is Sensormatic Electronics Corporation, 6600 Congress Avenue, Boca Raton, FL, v

6 vi Installation and User Guide

7 Table of Contents Introduction 1 Overview System Configurations Features Connections ACC Compression Frame Rates Resolutions Video Loss Detection Bandwidth Throttling Advanced Features Web Configuration Installation 2 Installation Method A Pre-configuration Installation Method B Post installation-configuration Web Configuration 3 Login to the IP Encoder User Front page Administrator s Front page Checking camera feeds using Live Video function Controlling dome cameras on the Live Video page Pattern and Preset Camera Controls Configuring a Dome Camera Configuring the IP Encoder System (Changing the default language selection) Security (adding or editing user accounts) Configuring the TCP/IP settings Configuring the Serial Ports Configuring Sensornet Configuring the Video Inputs Event Input Configuration Saving the IP Encoder configuration Canceling configuration changes Backing up the configuration Restoring configuration from a data file Upgrading or Downgrading the Firmware vii

8 Table of Contents Restoring factory defaults 4 Resetting the IP Encoder Restoring factory defaults on the IP Encoder Technical specifications 5 Rear panel connectors Front panel connectors & LEDs LED status descriptions Serial connectors Terminal block connector RS-232 Com ports Technical Specifications Certification and Regulations Index 6 List of Figures Figure 1-1 Example of an IP Encoder in a simple Intellex IP Network Figure 1-2 Example of an IP Encoder in a full system installation Figure 3-1 Login page Figure 3-2 Login page with warnings Figure 3-3 User Front Page Figure 3-4 Administrator Front Page Figure 3-5 Live Video page Figure 3-6 Configuration Main page Figure 3-7 System Parameters configuration page Figure 3-8 IP Encoder Configuration: Security Detail Figure 3-9 Add/Edit user page Figure 3-10 TCP/IP configuration page Figure 3-11 Serial Port Detail page Figure 3-12 Sensornet Detail page Figure 3-13 Video Input Detail page Figure 3-14 Event Input Detail page Figure 3-15 Main Configuration page - Saving Configuration Figure 3-16 Restarting after a configuration has been saved Figure 3-17 Cancel Config Verify page Figure 3-18 Load Configuration File page Figure 3-19 Firmware Upgrade page Figure 3-20 Firmware Updating Progress page Figure 3-21 Firmware Update Complete page Figure 5-1 Rear panel connectors Figure 5-2 Front panel connectors & LEDs viii Installation and User Guide

9 Table of Contents Figure 5-3 Terminal block pin assignments Figure 5-4 RS-232 Com ports 1 to 8 pin assignments List of Procedures Procedure 3-1 Logging in to the IP Encoder Procedure 3-2 Checking camera feeds using the Live Video function Procedure 3-3 Controlling dome cameras on the live video page Procedure 3-4 Controlling dome Pan-Tilt via a mouse using the Live Video page Procedure 3-5 Zooming a dome via the mouse scroll wheel using the Live Video page Procedure 3-6 Selecting a dome pattern using the Live Video page Procedure 3-7 Defining a dome pattern using the Live Video page Procedure 3-8 Selecting a dome preset using the Live Video page Procedure 3-9 Defining a dome preset using the Live Video page Procedure 3-10 Configuring a dome using the Live Video page Procedure 3-11 Accessing the IP Encoder Configuration page Procedure 3-12 Changing the default language Procedure 3-13 Adding a new user or editing an existing user s details Procedure 3-14 Configuring the TCP/IP settings Procedure 3-15 Configuring the serial ports Procedure 3-16 Configuring Sensornet Procedure 3-17 Configuring the Video Inputs Procedure 3-18 Configuring the Event Inputs Procedure 3-19 Saving the IP Encoder configuration Procedure 3-20 Canceling configuration changes Procedure 3-21 Backing up the configuration Procedure 3-22 Restoring configuration from a data file Procedure 3-23 Updating / Downgrading the Firmware Procedure 4-1 Restoring the IP Encoder factory defaults List of Tables Table 1-1 Frame rates Table 1-2 Resolution Table 5-1 Terminal block connector pin assignments Table 5-2 RS-232 Com ports 1 to 4 connector pin assignments Table 5-3 Technical Specifications Table 5-4 Certification and Regulations ix

10 Table of Contents x Installation and User Guide

11 1 Introduction Overview The VideoEdge IP Encoder (hereafter referred to as IP Encoder) offers high performance IP video streams for up to four analog video sources. The IP Encoder is specifically designed for security video which produces compressed video that is up to nine times more efficient than MPEG-4 and MJPEG products. The IP Encoder is available in two models: Power over Ethernet (PoE), and Power Supply (PS). An Intellex IP System offers a highly reliable digital video management system with the flexibility, scalability, and improved performance of IP. It is compatible with Network Client and all third party applications developed using the Intellex API, so it is remotely accessible, network ready, and easy to integrate with other equipment. The IP Encoder is an ACC video encoder that converts analog video from our existing cameras and domes into a network compatible IP signal used by Intellex IP and the Intellex Virtual Matrix. System Configurations In order to achieve optimal system performance it is highly recommended that your Intellex IP is running the most recent version of software available on the American Dynamics product website. Intellex IP Figure 1-1 Example of an IP Encoder in a simple Intellex IP Network Figure 1-1 shows an example system configuration where the IP Encoder is connected to an Intellex IP network along with other IP camera sources. In this example the IP Encoder is connected directly to the Intellex IP. 1-1

12 Introduction Figure 1-2 Example of an IP Encoder in a full system installation Figure 1-2 shows an example system configuration where the IP Encoder is installed as part of a full Intellex IP Network. In this example the IP Encoder is connected to the Intellex through a network switch. Features Connections The VideoEdge IP Video Encoder has the following physical connections: 4 Composite BNC 75 ohm connectors for connection to analog cameras; 4 RJ45 Serial ports for use with PTZ camera control, text input; 1 Sensornet port for use with a Sensornet network; 4 Event (Alarm) inputs and 6 Event (Alarm) outputs (output alarms not supported at this release); 4 Audio input/output one for each camera (not supported at this release); Power jack for use with the power supply model; and 1 RJ45 network connection for connection to the 10/100 BaseT Ethernet network. 1-2 Installation and User Guide

13 Introduction ACC Compression Three quality levels (Super, Normal, and Extended Record) are available for each camera. Two sensitivity levels (Normal and High) are available for each camera. Frame Rates Table 1-1 Frame rates NTSC PAL 120 4CIF 100 4CIF 120 2CIF 100 2CIF 120 CIF 100 CIF The IP Encoder supports a maximum or 30/25 (NTSC/PAL) images per second per video channel at 4 CIF. Actual frame rates may be less due to high motion. Multiple Ethernet connections (Browser and/or Intellex IP) can limit the maximum available IPS rate per connection. For best imaging performance with PTZ cameras operating at 4 CIF, it is highly recommended to have a High Sensitivity setting on Intellex IP. Resolutions Table 1-2 Resolution NTSC PAL 320x240 pixels ( 1) 320x288 pixels ( 1) 352x240 pixels 352x288 pixels 640x240 pixels ( 1) 640x288 pixels ( 1) 704x240 pixels ( 1) 704x288 pixels ( 1) 640x480 pixels 704x480 pixels 640x576 pixels 704x576 pixels 1: For use with Live Video feature only. Video Loss Detection In the event of video loss, an alarm is generated. The alarm is automatically cleared when the video is restored. Bandwidth Throttling The IP Encoder supports bandwidth throttling and is set on a individual camera and client basis. The maximum bandwidth is selectable between 30 kb/s and 4 Mb/s. The Bandwidth throttling is configured on the Intellex IP. 1-3

14 Introduction Advanced Features PTZ camera control using serial ports and or terminal block. Text input The following supported Camera handlers: AD Sensornet AD168/MP48 AD1024 AD RS422 AD RS485 Pelco P Pelco D Philips/Bosch Auto Dome Pelco Matrix BBV StarCard Cyberscan-I Web Configuration IP Encoder s web configuration page allows you to configure settings and view live video. Refer to page 3-1, Web Configuration for more information. 1-4 Installation and User Guide

15 2 Installation The IP Encoder can be rack mounted, wall mounted or desk mounted. For a rack mount installation three IP Encoders must be used. Up to 16 IP Encoders, supplying a maximum of 16 video inputs, can be connected to one Intellex IP unit. PoE networks that are connected to IP Encoders should not be routed to the exterior or outside of the installed plant location. The method of installing the IP Encoder will vary depending on the type of IP Encoder, i.e Power over Ethernet (PoE) or Power Supply (PS), and the network configuration of the installation environment. The two standard methods of installing the IP Encoder are: Method A Pre-configuration of the IP Encoder; Method B Post-configuration of the IP Encoder. Method A Pre-configuration of the IP Encoder; occurs before physical installation to the network. This method is suited to larger installations where a number of IP Encoders are to be installed on the same site at the same time. The advantage of Method A in this case is the IP Encoders will have their network settings and identification configured before their connection to the Intellex IP. This allows easier identification of each IP Encoder when using the Intellex IP to set the video parameters for each device. Method A must be used where the Intellex IP TCP/IP settings are on a different subnet address to the IP Encoder default settings ( / ). Using this method will ensure TCP/IP settings match the subnet of the Intellex before the unit is connected to the Intellex network. Method B Post-configuration of the IP Encoder; occurs after physical installation to the network. This method is suited to smaller network configurations or where only one IP Encoder is being added and configured at a time. In order to use Method B, the Intellex IP TCP/IP settings must be on the same subnet address to the IP Encoder default settings ( / ). 2-1

16 Installation Installation Method A Pre-configuration Remove the IP Encoder from the packaging For PoE model For PS Model Connect a PoE injector/splitter or powered switch (not supplied) to the IP Encoder Ethernet port Connect a laptop to the Ethernet port of the Encoder using a cross over cable Connect a laptop or PC to the PoE injector/splitter using a cross over cable Connect the IP Encoder power supply Connect power to the PoE injector/splitter Open a browser window and enter the IP address of the IP Encoder Refer to Section 3, Web Configuration, and configure the following settings on the IP Encoder: TCP/IP settings : If Video feeds are available Serial ports the Live Video function can also be Sensornet (if applicable) used to verify the video is being Video Inputs captured correctly by the IP Encoder. Event Inputs (if applicable) Refer to the IP Encoder Quick Start Guide to install the Encoder to the network and connect the Video feeds, Serial ports, Sensornet, Event In/Out and power cables. Refer to the Intellex Setup Guide and follow the procedure for adding an IP Encoder. Using the Intellex setup and User manuals configure any other advanced features. 2-2 Installation and User Guide

17 Installation Installation Method B Post installation-configuration Remove the IP Encoder from the packaging Refer to the IP Encoder Quick Start Guide to install the Encoder to the network and connect the Video feeds, Serial ports, Sensornet, Event In/Out and power cables. : For PoE models there are no power supply cables to connect. Refer to the Intellex Setup Guide and follow the procedure for adding an IP Encoder. From within the Intellex, select Device Setup for the new IP Encoder. This will display the IP Encoder Main Page within a browser window. Refer to section 3 Web configuration and configure the following settings on the IP Encoder: TCP/IP settings : If Video feeds are available Serial ports the Live Video function can also be Sensornet (if applicable) used to verify the video is being Video Inputs captured correctly by the IP Encoder. Event Inputs (if applicable) Using the Intellex Setup and User Manuals, configure any other required advanced features. When using installation method B only 1 IP Encoder, with the default settings, should be powered up and added to the network at a time. 2-3

18 Installation 2-4 Installation and User Guide

19 3 Web Configuration This section details how to configure the Intellex IP Video Encoder using the built in Web Configuration feature. The Web Configuration configures the IP Encoder as a standalone device before it has been connected to the Ethernet network or Intellex IP. It can also be accessed using the Intellex IP and a Network Client. At this release, the supported web browsers are as follows: Microsoft Internet Explorer 6.x Microsoft Internet Explorer 7.x Minimum PC Requirements: Processor: 2GHz Intel Pentium 4 Memory: 512MB Operating System: Microsoft Windows 2000 Professional, Microsoft Windows XP Professional. JavaScript must be enabled to allow the correct viewing of the web configuration pages. Web Configuration sessions timeout after a period of inactivity. Only users with administrative rights can access the Web Configuration pages. Only one user may access the Web Configuration pages at a time. 3-1

20 Login to the IP Encoder Procedure 3-1 Logging in to the IP Encoder 1 Open the browser and enter the IP address This is the default address of the IP Encoder Login Page. The main Login page will be displayed as shown in Figure 3-1. Figure 3-1 Login page If any alarms or warnings are present on the IP Encoder then these will also be displayed on the login page, an example is shown in Figure 3-2. Figure 3-2 Login page with warnings 3-2 Installation and User Guide

21 2 Select the appropriate language from the drop down menu on the top right hand corner of the Login Page. This selection will display the web pages in the language selected for the current browser session. Procedure 3-12 must be completed to change the IP Encoder default language. 3 Enter the appropriate User Login Name and Password, then select Login. Depending on the access rights of the user, the IP Encoder will display either the Administrator or the User front page. Both options are described on the following pages. The default username is Administrator and the default password is MERLIN. 3-3

22 User Front page Once a User has logged in, Figure 3-3 will be displayed. Figure 3-3 User Front Page The options available to the User are: Live Video Allows the testing of the attached Analog cameras by viewing live video; Refresh Provides a method of updating the System Status of the IP Encoder; Logout. 3-4 Installation and User Guide

23 Administrator s Front page Once an Administrator has logged in Figure 3-4 will be displayed. Figure 3-4 Administrator Front Page The options available to the Administrator are: Live Video Allows the testing of the attached Analog cameras by viewing live video; Configuration Configures the IP Encoder; Backup Config Allows the IP Encoder configuration to be saved to a data file; Update Firmware Allows the IP Encoder firmware to be updated; Restart Restarts the IP Encoder; Refresh Provides a method of updating the System Status of the IP Encoder; Logout. 3-5

24 Checking camera feeds using Live Video function The Live Video page provides a simple way to test the video inputs form any connected analog camera. This Live Video page is not intended as the primary way of viewing the video on the IP Encoder, this should be performed using the Intellex IP. The Live Video pages are accessible to any authorized user. To be able to view the Live Video page JavaScript must be installed and enabled on the computer running the browser session. Procedure 3-2 Checking camera feeds using the Live Video function 1 Login to the IP Encoder using an appropriate username and password, for more details refer to Login to the IP Encoder on page Select Live Video from the IP Encoder Front Page. The Live Video page is displayed, as shown in Figure 3-5. Figure 3-5 Live Video page 3-6 Installation and User Guide

25 3 The default Camera Display is set to All i.e. 2X2 mode. To change the camera Display setting select the required option form the Camera drop down menu. The options are ALL, Camera 1, Camera 2, Camera 3 and Camera 4. 4 The default Quality is set to Normal. To change the Quality setting select the required option from the Quality drop down menu. The options are Super, Normal or Extended. 5 The default Sensitivity is set to Normal. To change the Sensitivity setting select either High or Normal from the Sensitivity drop down menu. 6 If required select the Direct Draw checkbox. DirectDraw consumes less CPU time on the web browser while drawing video. Changing the Camera, Quality, Sensitivity, Resolution or Direct Draw settings only affect what is being displayed on the Live Video page. Changing these settings does not affect the video being sent by the IP Encoder to the Intellex IP. 7 Select Front Page to return to the IP Encoder Front Page or Logout to exit the screen. Controlling dome cameras on the Live Video page Dome cameras may be controlled using the on screen controls in the video windows once the Video Inputs and camera Control Configuration settings have been completed. Refer to Configuring the Video Inputs on page 3-21 for more information. Dome Camera Controls The following information details the various controls that are available for the on-screen dome control. Not all dome cameras will have all of the controls available. If another user is operating the dome, you will not be able to control it. The dome symbol appears with video from a camera with dome control. 3-7

26 Procedure 3-3 Controlling dome cameras on the live video page 1 Click in the camera s pane. 2 Click the control item on the overlay.. Zoom Pan/Tilt control Flips the camera 180 Closes the dome control overlay (Exit) Opens the dome configuration menu Opens the pattern menu Iris Focus Opens the preset menu Iris Zoom Open Auto Iris and Focus (on cameras which support this feature) Close In Out Focus Near Far Pan/Tilt Movement Pan / Tilt (outer rim) 3-8 Installation and User Guide

27 Controlling the Pan-Tilt Control via Mouse Procedure 3-4 Controlling dome Pan-Tilt via a mouse using the Live Video page 1 Select in the camera s pane. 2 Float the cursor over the center of the video pane. The Cursor Origin Mark appears. 3 Click and drag the cursor to set the direction and speed, then release. The camera s movement speed increases proportionally with the arrow s distance from the cursor origin mark. The camera s direction is relative to cursor origin mark. Varied speed relative to distance from the cursor origin mark is only available if it is supported by the camera and implemented in the PTZ protocol. Zoom via Mouse Scroll Wheel Procedure 3-5 Zooming a dome via the mouse scroll wheel using the Live Video page 1 Point the camera at a target. 2 Scroll the mouse wheel forwards (zoom in) and backwards (zoom out). Pattern and Preset Camera Controls A Preset is a pre-positioned camera scene that you program for cameras installed with pan/tilt and motorized lens capability. A Pattern is a sequence of pan, tilt, zoom, focus and iris movements from a single, programmable dome. The dome learns these movements during programming for later execution. Preset and Pattern appear only if they are set up for the selected camera. Use Intellex, Network Client, a Touch Tracker, or the Live View page to program presets and patterns. 3-9

28 Selecting a Pattern Procedure 3-6 Selecting a dome pattern using the Live Video page 1 Click to open the Primary Camera Control menu. 2 Click Pattern for the pattern menu: 3 Select a pattern number. 4 Click to run the pattern once or to run the pattern continuously. 5 Click Exit to close the Pattern menu. 6 Click to close the Primary Camera Control menu. Defining a Pattern Procedure 3-7 Defining a dome pattern using the Live Video page 1 Click to open the Primary Camera Control. 2 Position the camera for the pattern s start position. 3 Click and select an index for pattern. 4 Click Define Pattern. The Pattern Definition Menu appears. It resembles the Primary Camera Control menu, except for Start and Stop. 5 Click Start to begin programming the pattern. Use any displayed controls to define the pattern s behavior. 6 To end the pattern, click Stop. The Replace Pattern message appears. 7 To keep the new pattern, click Yes or select Cancel 8 Click to close the pattern s definition menu. 9 To test the new pattern, select the pattern number and click. 10 Click to close the Pattern menu. 11 Click to close the Primary Camera Control menu. Selecting a Preset Procedure 3-8 Selecting a dome preset using the Live Video page 1 Click to open the Primary Camera Control menu. 2 Click Preset to display the preset menu. 3 Select a preset number Installation and User Guide

29 4 Click to move the camera to the preset position. 5 Click to close the Preset menu. 6 Click to close the Primary Camera Control menu. Defining a Preset Procedure 3-9 Defining a dome preset using the Live Video page 1 Click to open the Primary Camera Control menu. 2 Position the camera for your preset. 3 Click to display the preset menu. 4 Select a preset number. 5 Click Define Preset to define a preset at this index. 6 When the Replace Preset? message appears, click Yes to program the preset. The number of available presets is device-dependent. Configuring a Dome Camera Depending on the protocol being used cameras can access the dome configuration menu (see the Intellex Installation and Configuration). Information appearing in the menu depends on the dome camera. Procedure 3-10 Configuring a dome using the Live Video page 1 Select the camera. Click. 2 Click Configuration Menu 3 Navigate to items in the menu using Pan/Tilt. Select the items using Focus. Use Zoom to modify the values. 4 Accept or reject the modified values. 5 Repeat steps 3 and 4 until the camera is configured. 6 Close the Dome Configuration Menu. 3-11

30 Configuring the IP Encoder The main configuration page of the IP Encoder contains all the settings necessary to configure the IP Encoder. The configured items are: System Security TCP/IP Network Video Inputs Serial Ports Sensornet Network Event Inputs Any changes to the configuration are only saved when Save Config is selected. Procedure 3-11 Accessing the IP Encoder Configuration page 1 Login to the IP Encoder, refer to Procedure Select Configuration from the Front Page. The Configuration main page will be displayed, as shown in Figure 3-6. To view the bottom of the main Configuration page it will be necessary to use the Scroll Bars on the Browser window Installation and User Guide

31 Figure 3-6 Configuration Main page 3-13

32 System (Changing the default language selection) The System configuration page allows the selection of the default language for the IP Encoder. The languages available are: English French German Spanish Brazilian Portuguese Procedure 3-12 Changing the default language 1 Ensure that the browser is displaying the Configuration page (if not refer to Procedure 3-11). 2 Select Edit from within the System section. The System page will be displayed, as shown in Figure 3-7. Figure 3-7 System Parameters configuration page 3 Select the required language from the drop down menu. 4 Select Done to return to the main Configuration page. The language will only change once the configuration has been saved and a new browser session opened. 5 If all the required changes have been made to the IP Encoder configuration then select Save Config to ensure all changes have been saved. Refer to Procedure 3-19 for more information on saving configuration changes Installation and User Guide

33 Security (adding or editing user accounts) The Security settings in the IP Encoder allow for the addition of new users and the editing or deletion of existing users. The two levels of user access available are Administrator and View Video Only. Administrator Allows full access to all features of the IP Encoder; View Video Only Access is restricted to the Live Video feature only. It is only possible to add up to 10 user accounts, including the built-in Administrator s account. After ten users have been added the Create New User button will be disabled until an existing user has been deleted. It is recommended that a new Administrator account be created or the default Administrator account User Name or Password be changed. Procedure 3-13 Adding a new user or editing an existing user s details 1 Ensure that the browser is displaying the Configuration page (if not refer to Procedure 3-11). 2 Select Edit from within the Security section. The Security pages will be displayed, as shown in Figure 3-8. Figure 3-8 IP Encoder Configuration: Security Detail 3 Select Create New User to add a new user or select the Edit button to the left of the existing user. The add/edit page will be displayed, as shown in Figure

34 Figure 3-9 Add/Edit user page 4 Enter or change the Name and Password fields as required. 5 Select Enabled from the State drop down menu to enable the user s account. Selecting Disabled will disable the user s account preventing them from logging in. The default setting is Enabled for new user accounts. 6 If the user is to have administration rights select Enabled from the Administrator drop down menu. The default setting is Disabled for new user accounts. 7 Select Done to return to the main security detail page, as shown in Figure If all users have been added or updated then select Done to return to the IP Encoder Main Configuration page. 9 If all the required changes have been made to the IP Encoder configuration then select Save Config to ensure all changes have been saved. Refer to Procedure 3-19 for more information on saving configuration changes. At least 1 of the 10 accounts must have Administrator rights Installation and User Guide

35 Configuring the TCP/IP settings The TCP/IP Network (Ethernet) configuration page allows the configuration of the following TCP/IP Settings: Server Name IP Source IP Address IP Mask Gateway IP DNS IP The TCP/IP page will also display the MAC address of the IP Encoder. Procedure 3-14 Configuring the TCP/IP settings 1 Ensure that the browser is displaying the Configuration page (if not refer to Procedure 3-11). 2 Select Edit from within the TCP/IP section. The TCP/IP configuration page will be displayed, as shown in Figure Figure 3-10 TCP/IP configuration page 3 The Server Name is the network name given to the IP Encoder on the TCP/IP network. The default Server Name is the product name, e.g. ADIPE4-, followed by the last 6 digits of the MAC address. Enter a new Server Name by deleting the current name and typing a new Server Name. 4 Select the desired IP Source from the IP Source drop down list. The options are DHCP or Manual. If DHCP is selected the remainder of the TCP/IP settings will be obtained from the 3-17

36 DHCP server. If manual is selected the remainder of the TCP/IP settings will have to be entered manually. 5 Enter the IP Address in the format xxx.xxx.xxx.xxx. 6 Enter the IP Mask in the format xxx.xxx.xxx.xxx. If Then go to DHCP is selected Step 9 Manual is selected Step 5 7 Enter the Gateway IP in the format xxx.xxx.xxx.xxx. Gateway IP is the IP address of the local gateway. 8 Enter the DNS IP in the format xxx.xxx.xxx.xxx. DNS IP is the IP address of the DNS Server. (At this release the DNS IP address is not used and can be left at the default setting.) 9 Select Done to return to the IP Encoder Main Configuration page. 10 If all the required changes have been made to the IP Encoder configuration then select Save Config to ensure all changes have been saved. Refer to Procedure 3-19 for more information on saving configuration changes. Configuring the Serial Ports The Serial Port configuration page allows the configuration of the serial ports for either PTZ control or Text Input, the association of the camera to the serial port is configured using the Video Input configuration page, refer to page The 4 channel IP Encoder has 4 serial ports, each port is configured separately using Procedure All serial ports can be configured as RS-232 while only port 2 can also be configured as RS- 422 or RS-485. When using RS-232 to send PTZ commands an external converted may be required to convert the RS-232 to RS-422 or RS-485. When using port 2 configured as RS-422 or RS-485 the serial port 2 RJ45 connector is no longer used. Instead the serial connector block is used to attach the associated hardware. For more information on the serial connector block pin-out locations refer to the Technical specifications section. Selecting RS-422 will allow PTZ control of a single camera while selecting RS-485 will allow PTZ control of multiple cameras connected together in a daisy chain setup Installation and User Guide

37 Procedure 3-15 Configuring the serial ports 1 Ensure that the browser is displaying the Configuration page (if not refer to Procedure 3-11). 2 From within the Serial Port section select the Edit button of the first serial port to be configured. A Serial Port detail page is displayed, as shown in Figure Enter a Name for the serial port. Figure 3-11 Serial Port Detail page 4 Select the required Mode from the drop down menu. All 4 ports can be configured as RS-232 while only port 2 can also be configured as RS wire or RS485 2-wire multidrop. The default setting is RS Select the required Application from the drop down menu, the options are PTZ Control or Text Input. The default setting is PTZ Control. Unless an external converter is to be used, PTZ control can only be used with serial port 2. 6 Select the required port Baud Rate from the drop down menu. The default value is Select the required Data Bits from the drop down menu. The options available are 7 or 8. The default value is 8. 8 Select the required Stop Bits from the drop down menu. The options available are 1 or 2. The default value is 1. 9 Select the required Parity from the drop down menu. The options available are None, Even or Odd. The default setting is None. 10 Select the required Flow Control from the drop down menu. The options available are None or RTS/CTS. The default setting is None. 11 Select Done to return to the main configuration page. 12 Repeat this procedure for all other serial ports that have to be configured. 3-19

38 13 Once all the serial ports have been configured and all the required changes have been made to the IP Encoder configuration then select Save Config to ensure all changes have been saved. Refer to Procedure 3-19 for more information on saving configuration changes. Configuring Sensornet Configuring the IP Encoder for use with Sensornet is performed using the Sensornet Detail page from the main configuration menu. Sensornet must be enabled before it can be selected for PTZ in the Video Input page. Procedure 3-16 Configuring Sensornet 1 Ensure that the browser is displaying the Configuration page (if not refer to Procedure 3-11). 2 Select the Edit button from within the Sensornet Network section. The Sensornet Detail page will be displayed, as shown in Figure Figure 3-12 Sensornet Detail page 3 Select Master from the Mode drop down menu.the default setting is disabled. There can be only one Master device on the Sensornet network. If the IP Encoder is the first or last device on the Sensornet network the Sensornet terminator switch, located on the back of the IP Encoder, must be set to ON. 4 Enter the required Node Address. The default setting is 0. If the Mode is set to Master the Node Address must be set to 0. The Node Address is in the format of a whole decimal number. When the Mode is set to Disabled the Node Address is not required. 5 Select Done to return to the IP Encoder Main Configuration page. 6 If all the required changes have been made to the IP Encoder configuration then select Save Config to ensure all changes have been saved. Refer to Procedure 3-19 for more information on saving configuration changes Installation and User Guide

39 Configuring the Video Inputs The Video Input Detail page allows the configuration of the video format and the camera control protocol for each attached camera. When using 4 CIF the video is automatically deinterlaced to give a better quality on motion. The Serial ports and Sensornet configurations should be completed before the Video Input configuration, as detailed in Procedure Procedure 3-17 Configuring the Video Inputs 1 Ensure that the browser is displaying the Configuration page (if not refer to Procedure 3-11). 2 From within the Video Inputs section select the Edit button of the first Video Input to be configured. A Video Input detail page is displayed, as shown in Figure Figure 3-13 Video Input Detail page 3 Enter the required Name for the Video Input. 4 Select the required Video Format from the drop down menu. The options are Auto, NTSC and PAL. The default setting is Auto, which will auto detect the incoming video stream format. 5 If using 4 CIF the video is automatically deinterlaced to give better quality on motion. To disable deinterlacing select Disable from the Deinterlace (4 CIF) drop down menu. 6 Select the required PTZ Protocol from the drop down menu. The options available in the drop down list will vary with the protocols that are available. The default setting is None. 7 Select the required Port from the drop down menu For RS-422 and RS-485 Serial Port 2 must be selected. 8 If required enter the Camera Address. Certain PTZ protocols require each camera to have a unique address which is sent in each command. If this is not required use the default setting of

40 9 If required enter the Monitor Number. Certain PTZ protocols use this setting to send a command to switch specific monitors to certain cameras. If this is not required use the default setting of Select Done to return to the main configuration page. 11 Repeat this procedure for all other Video Inputs that have to be configured. 12 Once all the Video Inputs have been configuration and all the required changes have been made to the IP Encoder configuration then select Save Config to ensure all changes have been saved. Refer to Procedure 3-19 for more information on saving configuration changes. Event Input Configuration The Event Input feature is used to set triggers on the IP Encoder which are activated by a change in state of the attached device. An example of an Event Input could be the use of a door sensor, which, when the door is opened, triggers an event on the IP Encoder which in turn can be monitored by the Intellex IP to start recording on the associated video input at a higher rate. The Event Inputs directly relate to the Video Inputs on the IP Encoder e.g. Event Input 1 relates to Video Input 1. Procedure 3-18 Configuring the Event Inputs 1 Ensure that the browser is displaying the Configuration page (if not refer to Procedure 3-11). 2 Select the Edit button, from within the Event Inputs section, for the first Event Input to be configured. An Event Input detail page is displayed, as shown in Figure Figure 3-14 Event Input Detail page 3 Enter the required Name for the Event Input. 4 Select the required State from the drop down menu. The options are Enabled or Disabled. The default setting is Disabled. 5 Select the required Active state from the drop down menu. The options are High or Low. The default setting is Low. 6 Select Done to return to the main configuration page. 7 Repeat this procedure for all other Event Inputs to be configured Installation and User Guide

41 8 Once all the Event Inputs have been configured and all the required changes have been made to the IP Encoder configuration then select Save Config to ensure all changes have been saved. Refer to Procedure 3-19 for more information on saving configuration changes. 3-23

42 Saving the IP Encoder configuration If any of the IP Encoder configuration settings have been changed, the IP Encoder configuration must be saved. Once the configuration has been saved the IP Encoder should be restarted to use the saved settings. Procedure 3-19 details the steps required to save the IP Encoder Configuration Procedure 3-19 Saving the IP Encoder configuration 1 Ensure that the browser is displaying the Main Configuration page. If changes to the configuration have been made the message Changes made to configuration have not yet been permanently saved. will be displayed, as shown in Figure Select Save Config. Figure 3-15 Main Configuration page - Saving Configuration The IP Encoder configuration will be saved and Figure 3-16, as shown below, will be displayed with the message Configuration Saved Successfully., The IP Encoder will then automatically restart Installation and User Guide

43 Figure 3-16 Restarting after a configuration has been saved Canceling configuration changes You can cancel your configuration changes before they are saved (as shown in Procedure 3-19). Canceling your changes will revert the IP Encoder to the last saved configuration. Procedure 3-20 details the steps required to cancel any changes to the configuration. Procedure 3-20 Canceling configuration changes 1 Ensure that the browser is displaying the Main Configuration page (if not refer to Procedure 3-11). 2 Select Cancel Config. The Cancel Config Verify page is displayed, as shown in Figure Figure 3-17 Cancel Config Verify page 3-25

44 3 Select Discard Changes to cancel the changes to the configuration and return to the IP Encoder Front page. Selecting Return To Config will keep the changes to the configuration and display the Main Configuration Page Installation and User Guide

45 Backing up the configuration The configuration settings of the IP Encoder can be backed up to a data file. The data file can be saved to a specified location and used to restore the IP Encoder configuration. Procedure 3-21 details the steps required to Backup the configuration to a data file. Procedure 3-21 Backing up the configuration 1 Ensure that the browser is displaying the Front page (if not refer to Procedure 3-11). Select Backup Config. 2 Select Save from the pop up dialog box. The Save dialog window may not appear if the browser is configured to stop pop up windows. 3 Select the appropriate location and enter a file name for the configuration file. Then select Save. The file name must end in ADIPE4.txt. 3-27

46 Restoring configuration from a data file The IP Encoder has the ability to Restore its configuration from a previously saved configuration file. Procedure 3-22 details steps required to complete loading the configuration from a saved file. Procedure 3-22 Restoring configuration from a data file 1 Ensure that the browser is displaying the Main Configuration page (if not refer to Procedure 3-11). 2 Select Restore Config. The Load Configuration File page is displayed, as shown in Figure Figure 3-18 Load Configuration File page 3 Enter the name of the backup file (including network path) to be used, or select Browse and use the file browser to locate and select the backup file. 4 Select Load File. If the file selected is not a valid backup file then the Load Configuration File page will be displayed with a warning message. Once a successful file has been selected and loaded the Main Configuration page will be displayed. 5 Ensure the new configuration settings are correct. 6 Save the new configuration using Procedure Installation and User Guide

47 Upgrading or Downgrading the Firmware The Firmware on the IP Encoder can be upgraded or downgraded as required using a compatible Firmware Update Package (FUP) provided by American Dynamics. In order to achieve optimal system performance it is highly recommended that your Intellex IP is running the most recent version of software available on the American Dynamics product website. Procedure 3-23 details the steps required to change the firmware of the IP Encoder. Procedure 3-23 Updating / Downgrading the Firmware Caution Loss of communication to the IP Encoder If the IP Encoder subnet has been changed from the default settings then the upgrade procedure should be completed using a laptop or PC directly connected to the IP Encoder. Once the factory default settings are restored on the IP Encoder the IP address will be reset to The laptop or PC connected to the IP Encoder must be reconfigured to the same subnet in order to restore the saved configuration settings. Caution Loss of configuration Upgrading the firmware will result in all saved configuration settings being removed and the IP Encoder will be restored with the factory settings. 1 Complete Procedure 3-21 to backup the current configuration settings. 2 Ensure that the browser is displaying the Main Configuration page (if not refer to Procedure 3-11). 3 Select the Update Firmware button. The Firmware Update page is displayed, as shown in Figure

48 Figure 3-19 Firmware Upgrade page 4 Enter the name of the FUP (including network path) to be used, or select Browse and use the file browser to locate and select the FUP. 5 Select Update Firmware. The Firmware Update Process page is displayed, as shown in Figure Figure 3-20 Firmware Updating Progress page 3-30 Installation and User Guide

49 The progress window will indicate the progress of the Firmware update/downgrade. When completed the Firmware Update Complete page will be displayed, as shown in Figure Figure 3-21 Firmware Update Complete page 6 Select RESTART to restart the IP Encoder and complete the update/downgrade procedure. 7 Once the IP Encoder has restarted complete Procedure 3-22 to restore the configuration from the configuration backup file. Upgrading the firmware will result in the IP Encoder s IP address being reset to the factory default of with the default login username Administrator and password MERLIN. 3-31

50 3-32 Installation and User Guide

51 4 Restoring factory defaults The IP Encoder has two physical recessed buttons on the front panel, a Reset button and a Restore button. Refer to Figure 5-2 for the location of the buttons. Resetting the IP Encoder The Reset button, when pressed, will restart the IP Encoder. Performing a reset will not change any saved configuration settings. Restoring factory defaults on the IP Encoder The Restore button will restore the IP Encoder to the factory defaults. Procedure 4-1 Restoring the IP Encoder factory defaults Caution Loss of configuration Restoring the factory default will result in all saved configuration settings being removed and the IP Encoder will be restored with the factory settings. 1 Ensure that power is being applied to the IP Encoder, this can be from either a power supply or an ethernet cable using PoE. 2 Press and hold the Restore button. 3 Press and release the Reset button. 4 Once the power LED starts flashing rapidly release the Restore button. 5 Complete Procedure 3-22 to restore the configuration settings from the last backup configuration file. 4-1

52 Restoring factory defaults 4-2 Installation and User Guide

53 5 Technical specifications This section details the pin assignments of the serial connectors, the environmental and operating specifications of the IP Encoder. Rear panel connectors Com 1 Com 2 Video 1 Video 2 RS-232 Ports Video Ports Terminal block Com 3 Com 4 Video 3 Video 4 Figure 5-1 Rear panel connectors Front panel connectors & LEDs Ethernet Port Video/ Client Alarm Power Restore ( 1) Button Reset Button Figure 5-2 Front panel connectors & LEDs 1: The Video/Alarm LED is not used in this release except during a firmware or configuration upgrade process and during the Power On Self Test (POST). 5-1

54 Technical specifications LED status descriptions Power LED On with repeating slow short flashes off Normal operation Rapidly flashing Invalid stored configuration / operating on factory defaults Client LED On operating normally with 1 or more clients connected Off operating normally with no clients connected Flashing rapidly network not ready, no IP address assigned Video/Alarm LED Not used at this release to indicate alarm conditions Power and Video/Alarm LEDs rapidly flashing together indicates a firmware or configuration update is in progress. During the power up process all three LEDs may flash on or off however if all three LEDs are flashing together followed by a short delay and the flash sequence repeated, this indicates a Power On Self Test (POST) error. The number of rapid flashes indicates the actual error code. Ethernet Port LEDs Green LED On / flashing traffic on the network Yellow (with green LED on or flashing) On full duplex connection Off half duplex connection Both Green and yellow LEDs off or flashing every few seconds no valid network signal Serial connectors Terminal block connector Figure 5-3 Terminal block pin assignments 5-2 Installation and User Guide

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