Setting up TWO. Logging on to TWO the first time
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1 Setting up TWO To set up TaxWise Online as a Favorite in Internet Explorer, use the following steps: 1. Open Internet Explorer or Google Chrome. 2. Type in the address line. To access prior year software type /and year at the end of the address line. For example: /13, or / Click on the Favorites icon. 4. Click Add. 5. In Name, type the name you want the favorites to display. 6. Click OK. Logging on to TWO the first time From your Favorites, select TWO. The user name is not case sensitive. To log on to TaxWise Online, do the following: Enter your client ID, User Name, and Password. Except for the ADMIN user, your User Name and Password will be the same during this process. When you log in for the first time, you will be asked to choose a security question and answer. N-1
2 TWO Homepage New Return Select to start a new return. Open Return Select to open existing return. Return Query Select to check the status of any tax return. Settings Select to set user options and preferences. Print Checks Not applicable for VITA/TCE. Search To open an existing return, enter any part of SSN or last name in Search box. TaxWise University Select to log into TaxWise University. Live Chat Select to use Live Chat with CCH. Help Select when in a return to access the Help Center. Blog To access Taxwise Blogs Hot Topics Links to Taxwise Hot Topic Page. N-2
3 Creating a New Return To start a new return, use the following steps: 1. Click on the New Return icon on the toolbar: 2. Enter the taxpayer s SSN in the Social Security Number box. 3. Re-key the taxpayer s SSN in the Confirm Social Security Number box. TWO has two methods for input of the tax return, Interview based and Forms based. The TaxWise Online Interview allows you to gather information that determines which tax forms must be included in each return. Based on the answers to the questions, the program will load needed tax forms and will determine when some additional information is needed. Many questions require the user to make decisions using information already collected from the client through the Intake and Interview Process. The Go to Tax Forms method is similar to TaxWise Desktop. The preparer completes the Main Information Sheet, opens Form 1040, page 1 and adds the appropriate forms as the Form 1040 is completed. The user may switch between interview completion and forms completion at any time. Click the Close button to close the return and go back to the TaxWise Online Homepage. If the SSN is already in use, TWO displays the following: If the SSN does not match, TWO displays the following: N-3
4 Using the Carry Forward Function In TWO Online there are no preliminary steps needed to perform the Carry Forward function. Click on the New Return button and enter the SSN for the taxpayer. If the same client ID was used to prepare the taxpayer s return last year, you will receive the message below with the option to use carry forward, create a new return, or close this window. If you elect to use the Carry Forward function, the return will open with the prior year s information, and there are no further steps to take. Information to be verified will be underlined in red, simply verify, remove the red and complete the return as normal. Caution - Be sure to verify that all EIN s and addresses on Forms W-2 and 1099-R are still the same as the prior year when using carryforward. The TaxWise Online Interview On each page you have the options of Next to continue or Previous to go back one page. The Help Me button displays a Filing Status Wizard to assist you in determining filing status. After collecting necessary information from Form C, Intake/Interview & Quality Review Sheet and properly applying the tax law, you should choose your client s filing status. N-4
5 After filing status the next screen is an input screen that gathers client s personal information. Some interview screens have questions that require additional information. For example, answering Yes to this question about dependents causes a new screen to appear asking for more information about the dependent(s). Note: Be sure to list dependents in order of youngest to oldest. N-5
6 This screen requires you to click an Edit button and input additional information about each dependent. Clicking the Edit button causes this screen to appear. After collecting the Intake and Interview information from the client, it is imperative that you input all the required information correctly. If there is a chance the child will be a qualifying child for EIC purposes, be sure to check the EIC box next to the child s name. TaxWise will not allow the EIC if their income doesn t qualify. Remember to complete all questions in the interview Mode, then Click Finish to continue. Complete the return by inputting any additional information directly into the tax return. Your screen will look something like the following: N-6
7 Navigating the Tax Return Color coding: Option Description These entries are calculated by TaxWise Online from information on Green supporting forms. You cannot type data directly into a calculated entry or delete the calculated value unless you override the calculation. These entries are non-calculated, and you can type data directly Black into them. These entries are required for e-filing. TaxWise Online marks certain entries as required to assist you with preparing a complete and accurate tax return. You must complete entries for TaxWise Red to check off the form as complete on the list of forms in the Tree. When you type data in a required entry, TaxWise Online displays the text in green and converts the entry to a non-calculated entry when you refresh the return. These entries are calculated entries that have been overridden by Blue the preparer. 1. To remove the red, click on the Toggle Estimated icon to the right of the Link icon (see Linking to a Form) or press F3 or Ctrl-Spacebar. 2. After entering data (or if newly selected form, click anywhere on the form), press Tab to go to next red entry. 3. Do not use Scratchpad if form or worksheet available (check if one existing before opening new). Linking to a Form To link to a supporting or additional form, you will click on the Link icon to access the window where you can select the form you need. For example, if your cursor is on Form 1040, line 7, click the Link icon to open the window to show any forms that will carry income to this line. Page 8-5 In the screen shot below, the Existing tab is the active window (lighter gray). It will list any forms that are already linked. Clicking on the New tab will list any forms that can be selected for the associated field (Form 1040, line 7). You can also use the Link icon to link worksheets or scratch pads to entries. For example, while on Schedule A, line 1, the Link icon will open the window where you can select the Itemized Deduction Detail Worksheet. N-7
8 The TaxWise Online Tax Forms Go to Tax Forms allows the preparer to complete the tax return using the forms-based method. Preparers complete the Main Information Sheet, open Form 1040, page 1, and add the appropriate forms as they go down Form The Forms Tree to the left of the return shows all the forms that are currently loaded for the active return. The icons next to the forms indicate whether a form has been loaded, is complete, needs completion, or is not used. Page 8-6 Top To navigate the tax return, it is better to use the navigational buttons located above the Loaded Forms tree. The following describes these buttons when completing a return: Page 8-6 Middle Option Previous Next Print Form Add Description Opens the previous form on the active screen. Opens the next form on the active screen. Prints the active tax form. Adds a single form to the active return. The Refund Monitor, shown to the left of the return, displays the current AGI and the refund amount or balance due for the active return. These figures change as return data is added. The Refund Monitor can be hidden from display by clicking the Show/Hide Details button. N-8
9 TaxWise Online Toolbar Icons The following illustration shows the available toolbar icons when completing a return: Icon Description Saves the active return Closes the active return Prints the active return Allows you to create and print client letters Changes to interview process Checks the return for electronic errors prior to creating the electronic file Checks the status of the active return Checks the status of any return Displays the list of available forms to be added to the active tax return Allows you to interact with CCH or TaxWise Customer Support Provides a link to the Homepage and the help functions The blog is updated with important information during the tax season Closes the software and all returns N-9
10 Adding Forms to a Return There are three ways to Add a Form to the active tax return: Link from the appropriate cell, e.g., Sch B to Interest Stmt or Sch D to Form 8949 to Cap Gn Wkt. From the Loaded Forms tree, click the Add a Form icon, or Select the Forms List icon. The following illustration shows the Add a Form window for Show All Forms : Enter the Form Name, Form Number, or part of the form description in the Search For box: Select Clear to remove your search criteria. Click the Add link next to the appropriate form. N-10
11 Additional Dependent Worksheet If there are more than four dependents to list, enter the first four dependents on the Main Information and the remaining dependents on the Additional Dependent Statement by linking from the first dependent field on page 1 of Form Nondependents must be listed on the Main Information Sheet they cannot be listed on the statement. Children who are qualifying children for EIC or Dependent Care must be listed on the Main Information Sheet. 1. Click on the first name in the list. 2. Click on the Link icon. The following illustration shows the Entry Links window: Click on the New tab. The Entry Links window defaults to Existing forms. Click on the Add icon next to Addl Deps Form 1040 Line 6c. The following illustration shows the Additional Dependent Worksheet: Note: There is no column for Dependent Care or Earned Income Credit. N-11
12 Running Diagnostics and Creating an Electronic File Select the Run Diagnostics icon for the active return. Check to see that all overrides are necessary. The following illustration shows the diagnostics details: Correct all e-file errors. The text will be red and generally if you click on the error, TaxWise will take you to the error that needs correction. Select the Refresh icon again. The following illustration shows the diagnostics details after all e-file errors have been corrected: Select the Create Efiles hyperlink. Close the return. Complete this step prior to printing the return. This will print the DCN on Form Note: To delete an e-file, on Main Information Sheet, change the type of return to paper, and then back to e-file N-12
13 Setting the Return Stage Setting the return stage from inside the tax return: 1. Open the return. 2. Select the Return Summary icon. 3. Select the appropriate stage from the drop down box in the Efile Status section. See your Site Coordinator for further information on selecting return stages. 4. Return Stage can also be selected from the Active Return screen. N-13
14 Printing the Active Tax Return To print a return while you have the return open, you can click the tool bar s Print Return button. TaxWise Online displays the PDF message box. Click open in a new window link. N-14
15 Once the PDF file opens, you can print by clicking on the Print Return icon on the task bar or by opening the file menu and selecting Print. Note: This will print the entire return. To print a specific page, identify the page number and/or change the print range. Select Cancel to cancel the printing process. The following illustration shows the Adobe Reader Print dialog box: Defaults to your Windows default printer. N-15
16 Printing from the User Homepage Select the Print Return icon found on left Return Task box. The following illustration shows the Print Returns dialog box: Select the appropriate returns to print. Click on the Submit button. Click OK to confirm the selected returns to print. N-16
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