SecureTransport Version September Web Client User Guide

Transcription

1 SecureTransport Version September 2017 Web Client User Guide

2 Copyright 2016 Axway All rights reserved. This documentation describes the following Axway software: Axway SecureTransport No part of this publication may be reproduced, transmitted, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of the copyright owner, Axway. This document, provided for informational purposes only, may be subject to significant modification. The descriptions and information in this document may not necessarily accurately represent or reflect the current or planned functions of this product. Axway may change this publication, the product described herein, or both. These changes will be incorporated in new versions of this document. Axway does not warrant that this document is error free. Axway recognizes the rights of the holders of all trademarks used in its publications. The documentation may provide hyperlinks to third-party web sites or access to third-party content. Links and access to these sites are provided for your convenience only. Axway does not control, endorse or guarantee content found in such sites. Axway is not responsible for any content, associated links, resources or services associated with a third-party site. Axway shall not be liable for any loss or damage of any sort associated with your use of third-party content.

3 Contents Preface 5 Who should read this document 5 Related documentation 5 Get more help 6 Axway forums 7 Training 7 SecureTransport Web Client Accessibility 8 Product accessibility 8 Keyboard shortcuts 8 Getting started with a screen reader 11 Navigating with a screen reader 13 Managing files and folders with a screen reader 15 Using the transfers queue 17 Managing messages with a screen reader 18 1 Overview 21 Axway SecureTransport Browser Client 21 Axway SecureTransport Web Access Plus 21 HTML5 Web Access Plus 22 Supported web browsers 24 2 Logging in to the client 25 Client log in prerequisites 25 Logging in 25 Logging in using a password 26 Resetting your password 26 Logging in using a certificate 27 After logging in 28 Client interfaces 28 Main interface screens 28 3 Using the SecureTransport Browser Client 31 Browser Client operations 31 Navigating 32 Changing transfer mode 32 Logging out 32 Downloading or deleting a file 32 Uploading a file 33 Axway SecureTransport Web Client User Guide 3

4 Changing your password 33 Installing the SecureTransport Web Client Control 34 Installation requirements 34 Downloading the SecureTransport Web Client Control 34 Using the SecureTransport Web Client Control 35 Downloading or viewing a file 35 Uploading a file using the Browser Client 35 Status dialog box 36 4 Using SecureTransport Web Access Plus 37 Web Access Plus overview 37 Transferring files 39 Browsing local and remote sites 39 Working with your files and folders 40 Viewing and working with transfers 44 Working with 46 Sharing a folder 47 Unsharing a shared folder 49 Changing your password 50 Proxy support 51 Session timeout 51 Logging out 51 Keyboard shortcuts 51 Screen reader support 52 Troubleshooting 52 Axway SecureTransport Web Client User Guide 4

5 Preface The SecureTransport Web Client User s Guide describes how to use the following web-based browser clients for viewing and managing files on the Axway SecureTransport server: Axway SecureTransport Browser Client Axway SecureTransport Web Access Plus Who should read this document This guide is intended for users who want to access the SecureTransport server through a web browser. It assumes that the reader is familiar with using a web browser and with file transfer actions. Users of this guide include: System Administrators Employees of companies using SecureTransport for managed file transfer External customers of companies using SecureTransport for managed file transfer Related documentation SecureTransport provides the following documentation: SecureTransport Web Client User Guide (This document) This guide describes how to use the SecureTransport Browser Client and Web Access Plus to transfer files between your local machine and your SecureTransport Server. The Web Access Plus content of this guide is also available in the Web Access Plus online help. SecureTransport Installation Guide This guide explains how to install, upgrade, and uninstall SecureTransport Server on UNIX-based platforms, Microsoft Windows, and Axway Appliances. SecureTransport Administrator's Guide This guide describes how to use the SecureTransport Administration Tool to configure and administer your SecureTransport Server. The content of this guide is also available in the Administration Tool online help. SecureTransport Getting Started Guide This guide provides instructions for performing the initial setup and configuration of the SecureTransport software. SecureTransport Release s This document contains information about new features and enhancements, late-breaking information that could not be included in one of the other documents, and a list of known and fixed issues. SecureTransport Security Guide - This guide provides security information necessary for the secure operation of the SecureTransport product. Axway SecureTransport Web Client User Guide 5

6 Preface Axway Appliance Quick Start Guide This document provides instructions for unpacking, mounting, connecting, and powering up an appliance, provides instructions for installing and deploying an Axway Appliance, plus technical specifications and references to safety, regulatory, and recycling information. Axway Outlook Add-in Installation Guide This guide provides instructions for installing and deploying the Axway Microsoft Outlook add-in. Axway Outlook Add-in Release s This document contains information about installation and upgrade packages, new features, and a list of known limitations. Axway Integrator and SecureTransport interoperability Guide This guide describes the interface between Axway Integrator and Axway SecureTransport and how to configure those products to interoperate. SecureTransport REST API online reference The SecureTransport Server hosts an HTML-based API reference developers can use while developing integrations for SecureTransport. Go to Axway Sphere at support.axway.com to view or download documentation. The website requires login credentials and is for customers with active support contracts. Get more help Go to Axway Sphere at support.axway.com to get technical support, download software, documentation, and knowledgebase articles. The website requires login credentials and is for customers with active support contracts. The following support services are available: Official documentation Product downloads, service packs and patches Information about supported platforms Knowledgebase articles Access to your cases When you contact Axway Support with a problem, be prepared to provide the following information for more efficient service: Product version and build number Database type and version Operating system type and version Service packs and patches applied Description of the sequence of actions and events that led to the problem Symptoms of the problem Text of any error or warning messages Description of any attempts you have made to fix the problem and the results Axway SecureTransport Web Client User Guide 6

7 Preface Axway forums Post your questions to the user forum: forums.axway.com/index.php Training Axway offers training across the globe, including on-site instructor-led classes and self-paced online learning. axway.com/support-services/training Axway SecureTransport Web Client User Guide 7

8 SecureTransport Web Client Accessibility Axway strives to create accessible products and documentation for users. The following describes the accessibility features of the SecureTransport Web Client and its documentation. Product accessibility SecureTransport Web Access Plus has the following accessibility features: Keyboard shortcuts on page 8 Getting started with a screen reader on page 11 Navigating with a screen reader on page 13 Managing files and folders with a screen reader on page 15 Using the transfers queue on page 17 Managing messages with a screen reader on page 18 Keyboard shortcuts Web Access Plus has a number of keyboard shortcuts to make navigation faster and easier. For the best experience screen readers will automatically enable the use of shortcuts when focused on a tabs control, on a Remote folder, on a Messages list, or when composing a message. To allow use of shortcuts at any time do the following: For JAWS users: Press JAWS + z to hear that the virtual cursor is turned off. Press the same combination, if you want to turn the virtual cursor on again. To use shortcuts with JAWS, turn off the virtual PC cursor. For more information, see Getting started with a screen reader on page 11. The following tables lists keyboard shortcuts you can use. Application To do this Press Go to the previous tab Ctrl + Left Go to the next tab Ctrl + Right Axway SecureTransport Web Client User Guide 8

9 SecureTransport Web Client Accessibility To do this Press Display a list of all keyboard shortcuts? or Shift + / Logout (quit) q Go To To do this Go to the Remote tab Go to the Inbox tab Go to the Sent tab Go to the Drafts tab Go to the Mailbox Folders tab Go to the Preferences tab Go to the Transfer queue Display the online help Press g then r g then i g then s g then d g then f g then p g then t g then h Selection To do this Go to the next item in a list Go to the previous item in a list Select all items in a list Clear the selection in a list Extend the selection in a list Select or deselect a message (Mailbox) Press j or Down k or Up Shift + a Shift + n Shift + j or Shift + k x Files and folders To do this Upload file Press u or Ctrl + u Axway SecureTransport Web Client User Guide 9

10 SecureTransport Web Client Accessibility To do this Download a selected file Delete a selected file Create a folder Open a folder Share a selected folder Go to the previous folder Rename a file Cut a file Copy a file or folder from a local directory Paste a file File properties Refresh Press d or Enter # or Delete n o or Enter s Backspace r or F2 Ctrl + x Ctrl + c Ctrl + v Ctrl + i F5 Mailbox To do this Compose a message Delete a message Open a message Create a mailbox folder Move a message Reply to a message Reply All to an Forward an Save selected files Save all files Press c # or Delete o or Enter n m r a f d Ctrl + Shirt + d Axway SecureTransport Web Client User Guide 10

11 SecureTransport Web Client Accessibility Compose mail To do this Press Send an Ctrl + Enter Add recipients Ctrl + Shift + t Add CC recipients Ctrl + Shift + c Add BCC recipients Ctrl + Shift + b Transfer queue To do this Press Cancel a running transfer or remove a completed transfer # or Delete Pause a transfer p Restart a transfer r s: Users of Mac OS X use the Command key in place of the Ctrl key. In Google Chrome, Ctrl+Shift+t reopens the last closed tab, so it cannot be used to move the input focus to the To field. Use Tab. With the full version of Web Access Plus, after you press u or Ctrl+u to display the Open window, use Ctrl+Enter to open folders and Enter to select a file or folder to upload. Apple Safari loses input focus after the applet is loaded to display the files under My Computer and when you press u or Ctrl+u to display the Open window. Use a keyboard shortcut, such as Command+Tab, to return focus to Safari so that you can use the Web Access Plus keyboard shortcuts. In the Compose Mail page in Internet Explorer, use the Space bar to invoke the Attach File button. You might need to press the Space bar twice. Getting started with a screen reader Visually-impaired users can use SecureTransport Web Access Plus with screen reader applications. Web Access Plus has passed accessibility validation for visually-impaired users with JAWS (Job Access With Speech) on Windows. Axway SecureTransport Web Client User Guide 11

12 SecureTransport Web Client Accessibility Tips when using JAWS If you are using JAWS as your screen reader, we recommend using Internet Explorer as your browser with the latest version of JAWS. You do not need to change the screen reader setting for use with Web Access Plus. For the best experience, JAWS will automatically enter Forms mode when focus is on a tabs control, on a Remote folder, on a Messages list, or when composing a message. Forms mode will allow you to use the arrow keys to navigate between files and folders, messages, tabs, or when typing in an edit box. When in the Forms mode you can also use Web Access Plus keyboard shortcuts to make navigation faster and easier. To enter the Forms mode at any time, turn off the virtual cursor. Press JAWS + z to hear when the virtual cursor is turned off or on. For more tips, see Navigate Web Access Plus with a screen reader. Logging in with a screen reader To log in with a screen reader, follows these steps: 1. Use the TAB key to navigate between fields. 2. TAB to the User ID edit box and type in your user identification. 3. TAB to the Password edit box, type in your password and press ENTER. You are taken to the default view of Web Access Plus. Alternatively, focus and press the Log In button. Recovering your password If you forgot your password, follow these steps: 1. On the login page use the TAB key to focus the Forgot Your Password link and activate it. 2. Use the DOWN arrow key to read the instructions. 3. Focus the Address edit box and type in your TAB to and press the Reset Password button. An alert will confirm that the request is submitted successfully. Changing your password For security reasons Web Access Plus will ask you to periodically change your password. To change your password: 1. TAB to the Old Password edit box and type in your current password. 2. TAB to the New Password edit box and type in your new password. 3. TAB to the Confirm Password edit box and type in your new password again. Axway SecureTransport Web Client User Guide 12

13 SecureTransport Web Client Accessibility 4. TAB to and press the Save button. An alert will confirm that the password is changed successfully and ask you to activate the Login Page link. Session timeout After a period of inactivity Web Access Plus will automatically log you out. To log in again, focus and activate the Login Page link. Navigating with a screen reader By default, after logging in the focus is on the Remote Folders tab. To navigate through the list of files and folder, press the DOWN and UP arrows. To open an item, press o or Enter. Web Access Plus has a number of keyboard shortcuts to make navigation faster and easier. One of the most common shortcuts is the Go to action. This shortcut lets you change the view by pressing g followed by another key usually the first letter of the view s label. The most important Go to actions in Web Access Plus are: g then r: Go to Remote Folders view. This shortcut will always switch the view from icons to vertical list. g then i: Go to Inbox messages list. For a complete list of keyboard shortcuts, refer to Keyboard shortcuts on page 8. Another fast and easy way to navigate using screen reader built-in commands is: For JAWS users: JAWS + F7 to display the Links list, JAWS + F6 to display the Headings list, and JAWS + F5 to Select a form field. that when the focus is on a tab control, Remote folder, or Messages list; the screen reader commands will be automatically disabled to allow the usage of keyboard shortcuts. To gain control of the virtual cursor back and to use screen reader commands, do the following: For JAWS users: Press the NUMPAD PLUS key to hear the the virtual PC cursor is enabled. Alternatively, you can press ESC or ENTER. Web Access Plus landmarks and headings Web Access Plus is split on three landmark regions: The banner: Provides Help, Preferences, and Logout links. The Side menu: Provides links to all Web Access Plus views and to the Upload Files and the Compose Mail buttons. The main region: Where the different views are displayed. Refer to, Web Access Plus views and tabs on page 14. In addition, there are three heading levels to make navigation faster: Axway SecureTransport Web Client User Guide 13

14 SecureTransport Web Client Accessibility The banner, the Side menu navigation, and the main regions each start with a level one heading. Each section in the Side menu navigation is marked with a level two heading. The main region views are marked with level two headings. The level three headings mark the start of the Remote Folders, Mailbox, and Transfers lists. Web Access Plus views and tabs The different views of Web Access Plus are organized like tabs. The Remote Folders and Mailbox views can be opened by activating the links in the side menu and the Preferences view link is located in the banner. The following views are available in Web Access Plus: Remote Folders: Contains your folder and files. Compose Mail: Enables you to exchange files as attachments. Inbox: Contains your received messages. Drafts: Contains your unsent messages are saved. Sent: Contains your sent messages. Manage Folders: Enables you to create new Mailbox folders. To change your Web Access Plus view, do one of the following: Use TAB or screen reader commands to activate side menu links. Use the Go to keyboard shortcuts for Web Access Plus. Focus the active tab and use the RIGHT and LEFT arrow keys to switch between open views. Web Access Plus lists Within the Remote folder and Mailbox views; files, folders, and messages will appear in interactive list. After a view is opened press TAB until you focus a list and use the UP and DOWN arrows to navigate through the items. As you navigate through lists, your screen reader tells you information about folders, files, and messages. Remote folders and files are automatically selected for actions when you focus them. To perform an action on a file or folder press the Organize button or use shortcuts. To move or delete messages from a Messages list, select the check box for the row on focus. Use the UP and DOWN arrows to focus a message and press x or SPACEBAR to select it. Alternatively, press TAB to select the check box and press SPACEBAR to toggle it. Web Access Plus buttons and menus The Web Access Plus button and menus enable you to perform actions on your files, folders, and messages. Most of these buttons and menu actions have keyboard shortcuts for quick access and you can also use TAB or SHIFT + TAB to navigate between them. Here are some of the most important button actions in Web Access Plus: Axway SecureTransport Web Client User Guide 14

15 SecureTransport Web Client Accessibility Upload Files: Press this button to upload a file. Compose Mail: Press this button to compose a new message with attachments. Organize: Press this button to open the organize menu and create new remote folder, cut and paste files, or delete files and empty folders. Managing files and folders with a screen reader The following topics provide how to instructions for managing files and folders with a screen reader. Open folders To open a folder from your Remote Folders view list, follow these steps: 1. Use the DOWN and UP arrows to navigate through the list. If you have switched to icons view, use the RIGHT and LEFT arrows. 2. To open a folder, press o or Enter. Upload a file To upload a file in a remote folder, follow these steps: 1. Navigate through the Remote Folder list and open the folder where you want to upload the file. 2. Press the Upload Files button or, if you are using shortcuts, press u. 3. Use TAB to focus the the Select file to upload button and press SPACEBAR to activate it. 4. Select the files you would like to upload, then press ENTER. You will hear a confirmation after your files have finished uploading. Download a file To download a file from a remote folder, follow these steps: 1. Navigate through the Remote Folder list and select the file you want to download. 2. Press the Download button or, if you are using shortcuts, press d or ENTER. 3. Follow the default browser instructions to download the file. Move a file To move a file from one remote folder to another, follow these steps: 1. Navigate through the Remote Folder list and select the file you want to move. 2. Press the Organize button to open the actions menu or, if you are using shortcuts, press a. 3. Press the DOWN arrow until you reach the Cut command and then press ENTER. Axway SecureTransport Web Client User Guide 15

16 SecureTransport Web Client Accessibility 4. Navigate through the Remote Folder list and select the folder where you want to move the file. 5. Press the Organize button to open the actions menu or, if you are using shortcuts, press a. 6. Press the DOWN arrow until you reach the Paste command and then press ENTER. Alternatively, if you are using shortcuts use CTRL + x and CTRL + v to copy and paste files without using the Organize menu. Create a remote folder To create a remote folder, follow these steps: 1. Press the Organize button to open the actions menu or, if you are using shortcuts, press a. 2. The Create command is automatically focused. Press ENTER to activate it. 3. The Folder list will be automatically selected and an edit box with a default value of Untitled Folder will be focused. Type in a folder name and then press ENTER. Alternatively, if you are using shortcuts, press n to create a folder without using the Organize menu. Delete a file or folder Remote folders can be deleted only when they are empty. To delete a remote folder or file, follow these steps: 1. Press the Organize button to open the actions menu or, if you are using shortcuts, press a. 2. Press the DOWN arrow until you reach the Delete command and then press ENTER. 3. A confirmation will be displayed, asking you to Remove the selected item or Cancel the delete operation. Alternatively, if you are using shortcuts, press # or DELETE to delete a file or folder without using the Organize menu. Rename a file To rename a file, follow these steps: 1. Press the Organize button to open theactions menu or, if you are using shortcuts. press a. 2. Press the DOWN arrow until you reach the Rename command and then press ENTER. 3. The folder list will be automatically selected and an edit box with the file name will be focused. Type in a new file name and then press ENTER. Alternatively, if you are using shortcuts, press r or F2 to rename a file without using the Organize menu. Read details about a file or folder To read more details about a file or folder, follow these steps: Axway SecureTransport Web Client User Guide 16

17 SecureTransport Web Client Accessibility 1. Press the Organize button to open the actions menu or, if you are using shortcuts, press a. 2. Press the DOWN arrow until you reach the Properties command and then press ENTER. 3. A dialog will be focused with the details listed in a table. You can use the DOWN an UP arrows to quickly read the list using your screen reader. Alternatively, if you are using shortcuts, press CTRL + i to display the Properties dialog without using the Organize menu. Using the transfers queue The Transfers queue is a region of the application where you can track the status of files to upload or download. With a screen reader you can see if a transfer is in progress, finished, or failed. You can also pause and resume running transfers, as well as delete finished or running transfers. Although it can be collapsed and expanded, its contents are visible to screen reader users and accessible with TAB, even when the region is collapsed. To quickly focus on the Transfer queue, do one of the following: Use screen reader commands to focus on and activate the Transfers queue heading two link either available from the list of links or from the list of headings. Use the Go to keyboard shortcuts for Web Access Plus. The shortcut to open the Transfers queue is g then t. While focused on the browser address bar press SHIFT + TAB. The Transfers list is the last item in Web Access Plus and will immediately be focused. Pause or resume a transfer To pause or resume a running transfer, follow these steps: 1. Focus on the Transfers queue. 2. TAB to focus on the Transfers list and use the UP and DOWN arrow keys to select a transfer. 3. Press the Pause or Resume buttons or, if you are using shortcuts, press p or r. Delete a transfer To delete a transfer, follow these steps: 1. Focus on the Transfers queue. 2. TAB to focus on the Transfers list and use the UP and DOWN arrow keys to select a transfer. 3. Press the Delete button or, if you are using shortcuts, press DELETE or #. Axway SecureTransport Web Client User Guide 17

18 SecureTransport Web Client Accessibility Managing messages with a screen reader The following topics provide how to instructions for managing messages. Read a message To read a message from your inbox, follow these steps: 1. Activate the Inbox link or, if you are using shortcuts, press g then i. 2. TAB to focus on the Messages in inbox list and use the UP and DOWN arrow keys to focus on a message. 3. Press o or ENTER to open the message. The message will be displayed in a new tab and the tab will be focused.on 4. TAB to focus on the message content and read it using the UP and DOWN arrow keys. Compose a message To compose a new message, follow these steps: 1. Activate the Compose mail button or, if you are using shortcuts, press c. 2. TAB to focus on the To edit box to type in a recipient. 3. (Optional) To add Cc recipients focus on the CC edit box. To add Bcc recipients, TAB to the BCC link and activate it with ENTER to display and focus on the BCC edit box. 4. TAB to focus on the Subject edit box to type in a subject. 5. (Optional) Focus on the Expiration combo box to set expiration period. 6. (Optional) Activate the User Access link and use the UP and DOWN arrows keys to select one of the radio button options. 7. TAB to focus on the Message body edit box to type in your message. 8. To add attachments, skip the Send button and continue to TAB to the Attach file button. 9. (Optional) Use the Save now button to save a draft. 10. With the focus on the Attach file button use SHIFT + TAB to focus and activate the Send button. You will hear an alert to confirm, that the message is sent successfully; otherwise an alert will inform you about missing message information. Reply, reply to all, or forward a message To reply or forward a message, follow these steps: Axway SecureTransport Web Client User Guide 18

19 SecureTransport Web Client Accessibility 1. Activate the Inbox link or, if you are using shortcuts, press g then i. 2. TAB to focus the Messages inbox list and use the UP and DOWN arrow keys to focus on a message. 3. Press o or ENTER to open the message. The message will be displayed in a new tab and the tab will be focused on. 4. TAB to focus on the Reply, Reply All or Forward buttons and press ENTER to compose a message. Alternatively, if you are using shortcuts, select a message from the Messages inbox list and press r, a, or f. Delete a message To delete a message, follow these steps: 1. Open a mailbox folder by activating a link from the Side menu or by using shortcuts. 2. TAB to focus on the Messages list and use the UP and DOWN arrow keys to focus on a message. 3. To select a message to move press x or SPACEBAR. Alternatively, TAB to select the check box for a message row in the list. 4. Press the Delete button or, if you are using shortcuts, press DELETE or #. 5. A confirmation will be displayed, asking you to Remove the selected item or Cancel the delete operation. Move a message To move a message to another mailbox folder, follow these steps: 1. Open a mailbox folder by activating a link from the Side menu or by using shortcuts. 2. TAB to focus on the Messages list and use the UP and DOWN arrow keys to focus on a message. 3. To select a message to move press x or SPACEBAR. Alternatively, TAB to select the check box for a message row in the list. 4. Press the Move button or, if you are using shortcuts, press m. 5. Use the UP and DOWN arrow keys to select the From folder combo box. 6. Press the Move button or Cancel the operation and return to the list of messages. 7. You will hear an alert to confirm that the message is moved successfully. Create a mailbox folder To create a mailbox folder, follow these steps: Axway SecureTransport Web Client User Guide 19

20 SecureTransport Web Client Accessibility 1. Activate the Mailbox folders link or, if you are using shortcuts, press g then f. 2. Press the Create button or, if you are using shortcuts, press n. 3. Type in folder name and press the OK button or Cancel the operation. 4. You will hear an alert to confirm that the folder is created successfully Axway SecureTransport Web Client User Guide 20

21 Overview 1 SecureTransport is a family of products that offers a robust solution for file transfer that meets the needs of enterprises for security, automation, and application integration. Axway SecureTransport offers two different browser-based clients for managing files on the Axway SecureTransport server: Axway SecureTransport Browser Client Axway SecureTransport Web Access Plus Your SecureTransport administrator controls which of the client types you can access. The principal characteristics of each client option are described in the following topics: Axway SecureTransport Browser Client on page 21 - Describes the SecureTransport Browser Client. Axway SecureTransport Web Access Plus on page 21 - Describes SecureTransport Web Access Plus. Supported web browsers on page 24 - Lists the supported web browsers. Axway SecureTransport Browser Client SecureTransport Browser Client is a file transfer browser-based client that provides a light-weight, convenient interface to Axway SecureTransport. When you log into SecureTransport Browser Client to work with SecureTransport, you can: View folders and sub-folders Upload and download files using ASCII or binary transfers Delete files Perform integrity checks using the Web Client Control Perform checkpoint restart using the Web Client Control Axway SecureTransport Web Access Plus Beginning with SecureTransport Web Access Plus (WAP) is based on HTML5 technology. The HTML5 version of Web Access Plus replaces Java Applet version as the default option for Web Access Plus. In a future release, the Java Applet version will be deprecated. Axway SecureTransport Web Client User Guide 21

22 1 Overview Web Access Plus is a file transfer client that provides centralized administration, configuration, and monitoring of file transfer activity and applications. When you use Web Access Plus to work with SecureTransport, you can: Use a browser to connect to a SecureTransport Server Send and receive s with attachments Execute either ASCII or binary transfers Transfer (send or receive) single or multiple files Upload or download folders Transfer files by dragging them to or from the local computer Pause, resume, or add a file transfer Add, rename, and delete files View the local site (files on your computer) View both the local site (files on or accessible from your computer) and the server file directories Add folders Reset your password Share folders along with their content with other users. Refer to the following section for the Web Access Plus features. The HTML5 version of Web Access Plus is the default option for Web Access Plus. that the HTML5 version of Web Access Plus does not have local folder access, upload or download folders functionality, and downloads use the browser download mechanism. HTML5 Web Access Plus The introduction of HTML5 Web Access Plus (WAP) in SecureTransport removes the need for the previous separation between WAP and WAP light. The new WAP, based on HTML5 technology, makes the previous Applet usage redundant and therefore deprecated. However, the Applet version of WAP is still available upon configuration on the server side. For more information refer to SecureTransport Administrator's Guide. The following table compares the available features of HTML5 Web Access Plus with the Applet and non-applet versions of WAP: Feature HTML5 WAP WAP WAP Applet non- Applet Upload and download files Yes Yes Yes View files and folders and their properties on the SecureTransport Server Yes Yes Yes Axway SecureTransport Web Client User Guide 22

23 1 Overview Feature HTML5 WAP WAP WAP Applet non- Applet Create new files and folders on the SecureTransport Server Yes Yes Yes Share folders on the SecureTransport Server Yes Yes Yes Sort the contents of your current directory on the SecureTransport Server and change the view to either list or icons Yes Yes Yes Rename and delete files on the SecureTransport Server Yes Yes Yes Delete empty folders on the SecureTransport Server Yes Yes Yes Move files or folders on the SecureTransport Server using cutand-paste and drag-and-drop operations* Yes Yes Yes Move files or folders on the SecureTransport Server from a local to a remote directory using copy-and-paste operations Move files or folders on the SecureTransport Server from a remote to a local directory use cut-and-paste operations** Transfer files based on recipient address, using attachments No Yes No Yes Yes Yes Compose file transfer s and manage them using Drafts, Inbox, Sent, and Manage Folders views Yes Yes Yes View files and folders and their properties on the local computer No Yes No Create new files and folders on the local computer No Yes No Sort the contents of your current directory on the local computer and change the view to either list or icons No Yes No Delete and add files and folders on the local computer using drag-and-drop, copy-and-paste, and cut-and-paste operations* Delete and add files and folders on a remote computer using drag-and-drop, copy-and-paste, and cut-and-paste operations** Folders must be empty to cut-and-paste. Transfer files from and to the local computer using drag-anddrop, copy-and paste, and cut-and-paste operations* Transfer files from and to a remote computer using drag-anddrop, copy-and paste, and cut-and-paste operations** No Yes No No Yes No Axway SecureTransport Web Client User Guide 23

24 1 Overview Feature HTML5 WAP WAP WAP Applet non- Applet Transfer files from the local computer by dragging from Windows Explorer into a remote folder Yes Yes Yes View the Transfer Queue; pause, resume, cancel, or remove upload transfers Yes Yes No View the Transfer Queue; pause, resume, or cancel download transfers No Yes No Pause, resume, or cancel download transfers through the browsers built in download managers. Yes No Yes View transfer information and sort it by certain criteria Yes Yes No * The drag-and-drop operations are supported for Microsoft Internet Explorer 11. ** When user cuts a file/folder from a remote computer and pastes it on a local directory, the original file/folder is not removed; therefore, the operation is actually copy-and-paste. Supported web browsers The Axway SecureTransport web clients enable you to communicate with a Axway SecureTransport Server or SecureTransport Edge using HTTP or HTTPS. This is particularly useful in environments where thick, stand-alone clients are not practical. The Axway SecureTransport Browser Clients and Web Access Plus support the following web browsers: Apple Safari 6.x and 7.x on OS X only Google Chrome latest version only Microsoft Internet Explorer 11 (Compatibility View is not supported) Mozilla Firefox latest version only Axway SecureTransport Web Client User Guide 24

25 Logging in to the client 2 The following topics describes how to log in to a SecureTransport web client from a web browser: Client log in prerequisites on page 25 - Describes the client log in prerequisites. Logging in on page 25 - Describes how to log into the client. After logging in on page 28 - Describes what occurs after logging into the client. Client log in prerequisites In non-root environments, real users cannot login into SecureTransport Web Access Plus, because the shadow file (/etc/shadow) is not accessible for non-root users. Before you can log in to SecureTransport and open a session in a web client, your administrator must create a user account for you, specifying your login requirements and the type of web client to use. In addition, you must have cookies and JavaScript enabled. For detailed descriptions of SecureTransport Server administrative procedures, refer to the SecureTransport Administrator's Guide. Logging in To connect to SecureTransport using a web client, enter the URL of your SecureTransport installation in a standard browser. You can connect using either of the following protocols: HTTP HTTPS HTTPS is the only secure way to connect to the SecureTransport server. To use the SecureTransport Web Client Control, log in with Internet Explorer and download the control. Your SecureTransport administrator needs to enable the control before you can use it. Depending on your user account characteristics, you log into the SecureTransport Server using a client certificate, a password or both. The certificate, a PKCS#12 file, is provided by a SecureTransport administrator and added to your certificate store. The following topics provide how to instructions for logging in and managing your password: Logging in using a password on page 26 - Provides how to instructions for logging in using a password. Axway SecureTransport Web Client User Guide 25

26 2 Logging in to the client Resetting your password on page 26 - Provides how to instructions for resetting your password. Logging in using a certificate on page 27 - Provides how to instructions for logging in using a certificate. Logging in using a password Use the following procedure to log in using a password. 1. Open your browser. 2. Type the URL for the SecureTransport Server. The URL for the web client is a value set using the SecureTransport Administration tool. For HTTP or HTTPS protocols, use the following URL format only: protocol://hostname:port where protocol is HTTP or HTTPS, hostname is the host name or IP address of the SecureTransport system, and port is the port for the relevant server. For example, SecureTransport web clients only support the HTTP and HTTPS transfer protocols. You see the Login page. 3. Enter either your user name or address, depending on how your user account was configured, and password, and click Log In. Your authorized web client starts. Resetting your password If the SecureTransport administrator has configured Web Access Plus as the default web browser client, the web client login page includes a panel you can use if you forget your password. If you have an address configured in your SecureTransport account, you can reset your password from the login page. If not, contact your SecureTransport administrator to reset your password. 1. From the login page, click Forgot Your Password? The login page displays an additional panel. Axway SecureTransport Web Client User Guide 26

27 2 Logging in to the client 2. In the Address field, enter the address configured in your SecureTransport account. 3. Click Reset Password. SecureTransport sends an with password reset instructions to your address. Logging in using a certificate Use the following procedure to log in using a certificate. 1. Open your browser. 2. Type the URL for the SecureTransport Server. The URL for the web client is a value set using the SecureTransport Administration tool. For HTTP or HTTPS protocols, use the following URL format only: protocol://hostname:port where protocol is HTTP or HTTPS, hostname is the host name or IP address of the SecureTransport system, and port is the port for the relevant server. For example, SecureTransport web clients only support the HTTP and HTTPS transfer protocols. The browser prompts you to choose the login certificate. Axway SecureTransport Web Client User Guide 27

28 2 Logging in to the client 3. Select a certificate, and click OK. Your authorized web client starts. After logging in Once you have logged in, you are presented with a client interface that is based on the type of client that has been linked to your user account by your administrator. The following topics lists the client interfaces and describe the main interface screens: Client interfaces on page 28 - Lists the client interfaces. Main interface screens on page 28 - Describes the main interface screens. Client interfaces During login, SecureTransport analyzes your account attributes and the client skin that is linked to your account. The server opens a web client session for you in one of the following interfaces: SecureTransport Browser Client SecureTransport Browser Client + Web Control (Internet Explorer only) SecureTransport Web Access Plus SecureTransport Web Access Plus + Java applet Main interface screens Depending upon the type of client that was linked to your user account by your administrator, the first screen you see when you open a SecureTransport web client session is either the Browser Client or Web Access Plus. The Browser Client and Web Access Plus are described in the following topics: Browser Client on page 28 Web Access Plus on page 29 Browser Client If your account authorizes you to log into a Browser Client session, depending on the server setting and your account settings you see one of the following main screens: Axway SecureTransport Web Client User Guide 28

29 2 Logging in to the client Figure 1. Main screen of the Axway Legacy Client HTML template Figure 2. Main screen of the Axway Box and Stripe in Blue HTML template Figure 3. Main screen of the Axway Jelly Ball 9 HTML template If you have authorization to use the extended functions of the Web Client Control (ActiveX) with the Browser Client, the first time you successfully log in, a message invites you to download the File Transfer Module. Web Access Plus If your account authorizes you to log into a Web Access Plus session, the default main screen is similar to the following: Axway SecureTransport Web Client User Guide 29

30 2 Logging in to the client Figure 4. Web Access Plus main screen Axway SecureTransport Web Client User Guide 30

31 Using the SecureTransport Browser Client 3 The following topics describe file transfer methods using the SecureTransport Browser Client: Browser Client operations on page 31 - Describes the Browser Client operations. Installing the SecureTransport Web Client Control on page 34 - Describes configuring SecureTransport Web Client Control using the Administrator's Interface. Using the SecureTransport Web Client Control on page 35 - Describes using the SecureTransport Browser Client. Browser Client operations The Welcome page displays links to the directories and files that you can access on the server. The directory folders are displayed at the top of the screen. The contents of the selected directory are displayed below the Files heading. Figure 5. The Browser Client Interface The following topics describe the Browser Client operations: Navigating on page 32 - Provides how to instructions for navigating the site. Changing transfer mode on page 32 - Provides how to instructions for changing the transfer mode. Logging out on page 32 - Provides how to instructions for logging out. Downloading or deleting a file on page 32 - Provides how to instructions for downloading or deleting a file. Axway SecureTransport Web Client User Guide 31

32 3 Using the SecureTransport Browser Client Uploading a file on page 33 - Provides how to instructions for uploading a file. Changing your password on page 33 - Provides how to instructions for changing your password. Navigating To navigate the site: 1. Click a folder or directory link to display its contents. 2. Click a file to display it. This feature only works if the file extension (the file type) is recognized by your browser, such as a.txt or.doc file. Changing transfer mode The browser client supports ASCII and binary transfers. Use ASCII mode for plain text formats such as an XML, HTML, or TXT. Use Binary mode for all other file types. To change the mode, click Set ASCII or Set Binary. The transfer mode setting is preserved only while the login session is valid. After every logout or expiration of the login session, the transfer mode is reset to the recommended Binary mode. Logging out You can log out of SecureTransport in either of the following two ways: Click Logout. Close the browser window Downloading or deleting a file If you have the appropriate permissions you can download or delete a file from the server. 1. Browse to locate the file to download. 2. Click File Options to the right of the file link. 3. SecureTransport displays the Download and Delete Files page. 4. Click the desired download or delete option: Download as application/octet-stream to save to disk. a. In the Save as window enter the file name, and if needed, select the location on your local computer to save the file. b. Click OK. Axway SecureTransport Web Client User Guide 32

33 3 Using the SecureTransport Browser Client Download as text/plain to view text in the browser window. Download as text/html to view an HTML file in the browser window. Delete to remove the file from the server. Uploading a file If you have the appropriate permissions you can upload a file to the server. 1. From the initial browser client page, navigate to the directory where you want to upload a file. 2. Click the desired folder. 3. (Optional) Click Browse to use the Choose File window to locate the desired file. 4. (Optional) Select the file and click OK to enter the file and path name in the Upload File field. Use the Files of Type drop down list to select the appropriate file type. 5. Click Upload File. The file is uploaded and the screen refreshes to display the file name in the list. Changing your password Changing your password is fairly straightforward. The difference depends on the template (or skin) you are using. For example, in the Axway Jelly Ball 9 template you must select the My Account tab instead of clicking Change Password. If the password is stored externally from SecureTransport, then you cannot change it. Logging in as virtual user allows you to change the password. Contact your SecureTransport administrator if you cannot change your password. 1. Click Change Password. 2. Enter your old password. 3. Enter and confirm your new password. 4. Click Set Password. Your password is changed. 5. Log out and log back in to continue your work. This is necessary once your password has been changed. Axway SecureTransport Web Client User Guide 33

34 3 Using the SecureTransport Browser Client Installing the SecureTransport Web Client Control The SecureTransport Web Client Control provides additional browser client features such as integrity checking (MD5) and checkpoint restart. The SecureTransport Web Client Control (ActiveX) is configured and enabled on the server side. If enabled by your SecureTransport administrator, log in with Internet Explorer and download the control. The SecureTransport Web Client Control only supports the HTTP and HTTPS protocols. The following topics list the installation requirements and provide how to instructions for downloading the SecureTransport Web Client Control: Installation requirements on page 34 Downloading the SecureTransport Web Client Control on page 34 Installation requirements The following requirements are necessary in order to use the SecureTransport Web Client Control. The SecureTransport Web Client Control must be enabled by the SecureTransport Server administrator. For more information on enabling the SecureTransport Web Client Control (ActiveX), refer to the SecureTransport Administrator's Guide. You must have administrator privileges on the computer where you install the Web Client Control. The computer where you install the Web Client Control must have cookies and JavaScript enabled. Downloading the SecureTransport Web Client Control 1. Log in to the SecureTransport server from a Web browser. 2. Download the Web Client Control. The control is signed by an Authenticode certificate. The first time you download the control from the SecureTransport Server, a security warning dialog box appears and asks you to accept the control signed by Axway. 3. Click OK to accept the download. Axway SecureTransport Web Client User Guide 34

35 3 Using the SecureTransport Browser Client Using the SecureTransport Web Client Control The SecureTransport Web Client Control works similarly to the regular browser client.however, instead of using the browsers File Download Dialog Box, the client uses its own, which allows you to perform different actions during file transfer. You can perform multiple simultaneous transfers by using multiple instances of the browser. You can do the following for the transfers: Use the same login session (by creating a new browser instance using Ctrl-N). Start a new session (by starting the browser and logging in again). The following topics provide how to instructions for managing files: Downloading or viewing a file on page 35 - Provides how to instructions for downloading or viewing a file. Uploading a file using the Browser Client on page 35 - Provides how to instructions for uploading a file. Status dialog box on page 36 - Describes the status dialog box. Downloading or viewing a file Use the following procedure to download or view a file. 1. Navigate to the file to download. 2. Click the link for the file. (Downloading the file from its options page does not use ActiveX control.) The File Download dialog box is displayed: 3. Perform one of the following tasks: To open the file, click Open to open the file in the appropriate utility, based on the file s extension (and your system setup). To download the file, click Save and specify the local folder to which you want to save the file. Uploading a file using the Browser Client Use the following procedure to upload a file using the Browser Client. 1. In the directory window, click Upload file to browse for a file. 2. Select the file you want to upload. The Upload dialog box is displayed. Axway SecureTransport Web Client User Guide 35

36 3 Using the SecureTransport Browser Client Status dialog box The SecureTransport Web Client Control displays the progress of file transfers in the Status dialog box. If integrity checking is enabled, the status box also displays the progress of integrity checks (checksums). Click the buttons below the progress bar to: Cancel a transfer or integrity check. Pause a transfer Resume a paused transfer Be informed in case the integrity check has passed/failed. If the Checkpoint Restart feature is enabled, the control uploads or downloads the file from where the transfer was interrupted. Figure 6. SecureTransport Web Client Control Status Dialog Box Axway SecureTransport Web Client User Guide 36

37 Using SecureTransport Web Access Plus 4 The following topics describes file transfer methods using the Web Access Plus user interface: Web Access Plus overview on page 37 - Provides an overview of Web Access Plus. Transferring files on page 39 - Describes transferring files. Sharing a folder on page 47 - Provides how to instructions for sharing a folder. Unsharing a shared folder on page 49 - Provides how to instructions for unsharing a folder. Changing your password on page 50 - Provides how to instructions for changing your password. Proxy support on page 51 - Describes the proxy support for Web Access Plus. Session timeout on page 51 - Describes the session timeout for Web Access Plus. Logging out on page 51 - Provides how to instructions for logging out. Keyboard shortcuts on page 51 - List the keyboard shortcuts for Web Access Plus. Screen reader support on page 52 - Describes the screen reader support for Web Access Plus. Troubleshooting on page 52 - Provides how to instructions for troubleshooting Web Access Plus. Web Access Plus overview You can use Web Access Plus to perform the following functions: Browse local computer or view the content of files on the SecureTransport Server View files and folders on the SecureTransport Server for specific information such as size, path, link, modification time, permissions, access, and so on Sort the current directory content by different criteria Upload and download files using a drag-and-drop user interface Sending and receiving with attachments Create and delete mailbox folders Create, rename, and delete folders and files on the local computer Create and delete folders on the SecureTransport Server View the status and details of transfers Pause, resume, cancel, and remove upload transfers Pause, resume, and cancel download transfers When the Java Applet is disabled, the browser handles file downloads. Axway SecureTransport Web Client User Guide 37

38 4 Using SecureTransport Web Access Plus For additional information on the functionality of the different variations of Web Access Plus, refer to Axway SecureTransport Web Access Plus on page 21. All SecureTransport web clients support uploading and downloading multiple files. The Web Access Plus user interface consists of seven main areas. Figure 7. Web Access Plus user interface The following table describes the Main areas of the Web Access Plus user interface: Pane/Area My Computer SecureTransport Description Allows you to view, delete, copy and move the files and folders on your local computer. Only available in the Applet version of Web Access Plus. Allows you to send files as attachments to s. It also allows you to view, delete, copy, and move the SecureTransport Server files. Mail Includes Inbox, Sent, and Draft folders as well as Manage Folders functions. Transfers Queue Shows a list of active, paused, canceled and finished transfers. Transfer Details Toolbar (top) Shows additional information for Status, Job, Direction, Start Time, Speed, and priority of the queued transfers. Includes the following options: Help: Opens online help. Logout: Logs off of the SecureTransport Server. Preferences: Opens the Preferences page. Axway SecureTransport Web Client User Guide 38

39 4 Using SecureTransport Web Access Plus Transferring files The main function of Web Access Plus is to view and transfer files. The following topics Browsing local and remote sites on page 39 - Describes browsing local and remote sites. Working with your files and folders on page 40 - Provides how to instructions for working with files and folders. Viewing and working with transfers on page 44 - Provides how to instructions for viewing and working with transfers. Browsing local and remote sites Folders on the local computer and the Axway SecureTransport Server are displayed using a hierarchical tree which shows level by level the contents of the folders. When your mouse is over a file or folder, the respective branch in the tree is highlighted. The following topics provide how to instructions for hiding the panes and setting the transfer mode: Hiding the panes on page 40 Setting the transfer mode on page 40 You can perform the following from the user interface: Task Open or close a folder Action Double-click the folder or use the Open or Enter shortcuts. Right-click and then click Open on the context menu or left-click on the left pane. Select multiple files Press the Ctrl or Shift keys while selecting the files. Reorder files and folders by name, file size, or modification date Resize columns Use the Sort menu. Move the cursor between the borders of the columns until a double-headed arrow displays, then click and drag to resize them. The only columns which can be resized are the Transfer Queue columns in HTML5 Web Access Plus. The Transfer Queue columns in Web Access Plus can not be resized. All other columns in both versions are with fixed size. Axway SecureTransport Web Client User Guide 39

40 4 Using SecureTransport Web Access Plus Task Resize the Panes Hide or show panes. Action Click the vertical bar that separates the local and remote sites and drag it right or left. Click the horizontal bar that separates the panes from the Transfer Queue and drag it down or up to make the panes longer or shorter. Only the central pane can be resized (vertically only). The left ones can only be shown/hidden using the vertical bar described. Also, the three parts of the left pane- Remote tree, Mailbox and Local tree cannot be vertically resized. Each of them have the hardcoded size of 1/3 of the page. Click the triangular arrow to hide or show the navigation sidebar. Click the arrow icon or the horizontal bar to hide or show the Transfer Queue. When using the HTML5 Web Access Plus, you can only resize the remote pane using the horizontal bar. Hiding the panes Click on the vertical bar that separates the List Pane and Mail Pane to hide the List Pane. Click the banner for My Computer, SecureTransport, or Mailbox to hide the section you want to hide. Click the banner for Transfers Queue to hide or open the Transfers Queue pane. Setting the transfer mode Set the transfer mode to ASCII or Binary by selecting Preferences in the upper right corner and making the change in the Preferences pane. Use ASCII mode when you have files using plain text formats such as an XML, HTML, or TXT. Use Binary mode when you are transferring all other file types. The transfer mode is only preserved for the current login session. Working with your files and folders From the My Computer and SecureTransport sites you can upload and download files, create files and folders, and delete files and folders. You can transfer files to recipients based on addresses by attaching files to the s sent from your account. The My Computer option is only applicable in the Applet version of Web Access Plus. Folders can not be renamed. If you attempt to rename a folder, nothing will happen and folder name will remain the same. Folders can not be moved. If you attempt to move a folder, an error will be displayed. The following topics provide how to instructions for working with your files and folders: Axway SecureTransport Web Client User Guide 40

41 4 Using SecureTransport Web Access Plus Uploading files using Web Access Plus on page 41 Downloading a file using Web Access Plus on page 41 Creating files or folders on page 42 Renaming a file on page 42 Deleting a file or folder on page 43 Sending files to other SecureTransport users on page 43 Uploading files using Web Access Plus The My Computer pane is only available in the Applet version of Web Access Plus. Use the following procedure to upload files. 1. Select one or more files from the local site. To select multiple files, press Ctrl or Shift while selecting the files. 2. Choose from the following options: Drag the selected files to the SecureTransport pane or tree. Copy or cut the files and paste them into an opened directory in the SecureTransport pane or tree. Cut and copy perform the same action on the local machine. Click the right mouse button and select Upload files from the context menu. Click Upload files on the SecureTransport tab view, and select files from the browse dialog box to upload, and click Open. There is no Upload files button while in the My Computer pane. A new item displays in the Transfer Queue. If you are uploading multiple files with HTML5 WAP, the files are uploaded five at time, ordered by name. If you use the Applet version of WAP, the number of simultaneous uploads is defined by the Http.MaxSimultaneousTransfers configuration property. The default value is 20. If you are uploading files by using the Upload files button, they are uploaded with a single request. A transfer status progress bar is displayed as files are uploaded. When a file is very large or the connection between your computer and the SecureTransport server is slow, the progress bar will move slower. Downloading a file using Web Access Plus The My Computer pane is only available in the Applet version of Web Access Plus. Use the following procedure to download files. 1. Select one or more files from the SecureTransport pane. To select multiple files, press Ctrl or Shift while selecting the files. Axway SecureTransport Web Client User Guide 41

42 4 Using SecureTransport Web Access Plus 2. Choose from the following options: Drag the selected files to the My Computer pane. Click Download and when prompted click Save. Copy or cut the files and paste them into an opened directory in the My Computer pane or tree. Cut and copy perform the same action on the local machine. Click Download files, available only for the My Computer pane view, and select files from the browse dialog box to download, and select a location to download them. If you are downloading multiple files, the files are downloaded five at a time, ordered by name. When a file is very large, a progress bar displays showing how much of the file has been transferred. Internet Explorer is limited to downloading one file at a time. If multiple files are selected, the Download button will be disabled. When downloading files using HTML5 WAP, the downloads are handled by the browser. The number of simultaneous downloads is dependent on the browser. Also the maximum file size is dependemt on the browser. The maximum file is 2 GB. No progress bar is displayed in the Transfer Queue. Creating files or folders The My Computer pane is only available in the Applet version of Web Access Plus. Use the following procedure to create files or folders. 1. (Optional) In either the My Computer pane or SecureTransport pane, select a folder to be the parent of the new file or folder. 2. Choose from the following options: Right click and select Create a file. Right-click and select Create a directory or select Organize > Create a Directory. You see an untitled file or folder in the SecureTransport pane. 3. Enter a name for the new file or folder. If you enter only a file or folder name, the new file or folder is created in the currently selected folder. Alternatively, you can use a relative from the current directory only to create a file or folder in another location. Renaming a file The My Computer pane is only available in the Applet version of Web Access Plus. Use the following procedure to rename a file. 1. In either the SecureTransport pane or My Computer pane, right click the file and select Rename. Axway SecureTransport Web Client User Guide 42

43 4 Using SecureTransport Web Access Plus 2. Enter a new name for the file. Web Access Plus renames the file and updates the name in the displayed folder. Deleting a file or folder The My Computer pane is only available in the Applet version of Web Access Plus. Use the following procedure to delete a file or folders. 1. In either My Computer or SecureTransport pane, select one or more files or folders. Folders must be empty to be deleted. To select multiple items, press Ctrl or Shift while selecting the files. 2. Select Organize > Delete or right-click a selected file or folder and select Delete. Web Access Plus displays a confirmation dialog. 3. Click Remove to complete the operation. Web Access Plus deletes the files or folders and removed them from the displayed folder. Sending files to other SecureTransport users SecureTransport Web Access Plus allows you to transfer files based on the specified address of the recipient. SecureTransport attempts to match the address to either an existing SecureTransport account or an entry in an LDAP system, Active Directory, (or some other repository that contains a list of names, IDs and passwords) that SecureTransport is configured to work with. If SecureTransport does not find a match, and if your Administrator has configured permissions to allow you to send s to arbitrary users, SecureTransport creates an account for the recipient, known as an unlicensed user. Once there is an account, SecureTransport transfers the files and notifies recipients via the address that you specify. The recipient receives two notification s: The first contains the primary password that can be changed after the first login. The second contains a link of the attachment that redirects the user to the SecureTransport login page. The recipient can click the link to login to SecureTransport, open and view the message, begin the process of downloading the attachments, and reply to the sender only once. To send files to other SecureTransport users: 1. Click Compose Mail. 2. Enter one or more recipient addresses in the To field. You can also enter addresses into the CC and BCC fields. 3. Enter a subject in the Subject field. 4. Click User Access. Whether User Access is available and which options Web Access Plus displays depend on properties of your SecureTransport account. Axway SecureTransport Web Client User Guide 43

44 4 Using SecureTransport Web Access Plus The User Access dialog box is displayed. 5. Select user access restrictions for this message. Some of the options shown might not be available to you. The SecureTransport administrator configures your available and default options. Send attachment link only The recipients receive a link to the attachments. Protect attachment link with security question You specify a question and answer and the recipients must answer the question correctly to retrieve the attachments. Send to existing users only The recipients must be SecureTransport users with properly configured s. Allow recipients to enroll as restricted users (receive and reply to messages only) The recipients must enroll as restricted users of the SecureTransport system who can only receive and reply to messages. Allow recipients to enroll as unrestricted users The recipients must enroll as unrestricted users of the SecureTransport system. 6. Click Attach File. 7. (Optional) Set expiration period for the message sent to the recipient from the drop-down list of values. The default value configured by the SecureTransport administrator. 8. Click Send. You see a message confirming that your transfer has been scheduled. Viewing and working with transfers The Transfer Queue is available in Web Access Plus. Use the Transfer Queue to view the list of active, paused, or finished file transfers. You can sort the items in the Transfer Queue by: status, job, size, start time, or speed by clicking the appropriate item in the list heading. You can also pause, resume, and delete the items in the Transfer Queue. When using the Java Applet version, you can select multiple transfers by clicking Ctrl to select them and then performing the same action on all of the selected transfers. When using the HTML5 version, you can select the check box in front of each item in the Transfer Queue and perform the action on all of the selected transfers. Axway SecureTransport Web Client User Guide 44

45 4 Using SecureTransport Web Access Plus The Transfer Queue manages only upload transfers. The behavior of the pause and resume functions of the download transfers are browser dependent as follows: Internet Explorer 11 - Pause and resume function as described in the following sections. However, if the current login session has ended after a pause either by timeout or log out, you must re-authenticate to resume the download. This also applies when your network drops and the download fails. FireFox - The same behavior as Internet Explorer 11. Chrome- The behavior depends on the Chrome option: Enable Download Resumption. If enabled the behavior is the same as Internet Explorer 11. If disabled Chrome uses the same TCP connection for the download transfer and re-authentication is not needed. Safari 9 - The same behavior as Internet Explorer 11. Previous versions Safari do not work. The following topics provide how to instructions for viewing and working with file transfers: Pausing a file transfer on page 45 Resuming a file transfer on page 45 Canceling a file transfer on page 46 Pausing a file transfer Use the following procedure to pause a file transfer. 1. From the Transfer Queue, select an active transfer. 2. Click Pause. The status of the file transfer is Paused. Resuming a file transfer Use the following procedure to resume a paused file transfer. 1. Select one or more paused transfers from the Transfer Queue. To select multiple files, press Ctrl while selecting the files. 2. Click Resume. The progress bar is active again and the file transfers are resumed. Axway SecureTransport Web Client User Guide 45

46 4 Using SecureTransport Web Access Plus Web Access Plus supports an automatic resume of partially transferred files. If a file has been partially transferred and removed from the Transfer Queue or stopped for some other interruption reason, the transfer is resumed when a transfer of the same file is initiated again. HTML5 Web Access Plus also supports checkpoint restart of a canceled transfer. Canceling a file transfer Use the following procedure to cancel a file transfer. 1. Select an active transfer from the Transfer Queue. 2. Click Delete. The item is removed from the Transfer Queue and the file transfer is canceled. The portion of the file transferred before the transfer is canceled remains on the SecureTransport file system. HTML5 Access Access Plus has options to Cancel or Remove a transfer. For transfers in non-final state: Cancel: Stops the selected transfer. Job is preserved in the Transfer Queue and the partially uploaded file remains on the SecureTransport file system. Remove: The Job is removed from the Transfer Queue but the partial file remains on the SecureTransport file system. Also, from the Server side perspective the transfer is considered canceled. Working with Sending and receiving using Web Access Plus is very similar to sending and receiving with many other tools. that you can save the message to the Draft folder, move s to different folders, forward or reply to all, and delete messages. Use the following procedure, to compose and send an using Web Access Plus. 1. Click Compose Mail. 2. Enter the desired receiver or receiver addresses in the To: field. 3. Enter any courtesy copy addresses in the CC: field. 4. Provide the subject of the in the Subject: field. 5. Select the expiration date from the Expiration: menu. 6. Select user access restrictions for this message from the User Access link. 7. Compose the body of the Add any desired attachments. 9. Once the body of the is composed and any desired attachments are added, click Send. You can periodically save a draft of the to complete later, by clicking Save Now. Click Discard to delete the open . Axway SecureTransport Web Client User Guide 46

47 4 Using SecureTransport Web Access Plus To view received s, select the Inbox folder and click the desired to open it. Your sent s are available for review in the Sent folder and drafts are stored in the Draft folder. Sharing a folder All content in a shared folder is available to the assigned collaborators, including all files and content in sub-folders of the shared folder. Also, when a folder is shared, a shared folder link is created in the home folder of the collaborators. The name of the link is the folder's name (owner's ). Only one folder can be selected for shared folder creation at a time. If a nested folder is shared, the parent folder cannot be shared. Also, subscription folders cannot be shared. Shared folder collaborators cannot create nested folders in the shared folder, rename the shared folder, or delete the shared folder. Shared folder cut and paste actions depend on the shared folder permissions granted by the shared folder owner. An error message is displayed when a user without logs in regardless of the status of the shared folders. Take the following steps to create a shared folder. 1. Select a folder to share. 2. Click the Sharing button. The Share Folder Options pane opens. Axway SecureTransport Web Client User Guide 47

48 4 Using SecureTransport Web Access Plus 3. Enter a valid user address in the Add field and click Add or use the Enter key. Additional valid user addresses may be added one at time. The folder can be shared with existing or non-existing users. 4. Select the shared folder user permissions by choosing one of the following permission levels: Download files Download and Upload files Download, Upload and Overwrite files 5. Select the notification and view options using the option check boxes. One, none, or multiple check boxes can be selected. Enable notifications for newly added users Send notifications to me Allow users to see with whom the folder is shared 6. Click the Share button. The selected folder is now shared. Axway SecureTransport Web Client User Guide 48

49 4 Using SecureTransport Web Access Plus After the folder is shared each collaborator can configure the notification setting for themselves by clicking Sharing button and customizing their notification setting. Each shared folded collaborator can customize whether or not to receive notifications when the folder is unshared or a new file is uploaded. The collaborators can also see a read-only list of all collaborators if Allow users to see with whom the folder is shared is enabled. The shared folder owner can change the shared folder's permissions by selecting the shared folder, clicking on Sharing button, choosing a different permissions level, and clicking the Share button. The same steps apply for changing Enable notifications for newly added users, Send notifications to me, and Allow users to see with whom the folder is shared options. Changes made to permissions and notifications apply for all collaborators. The shared folder icons for the own and collaborator permission levels are shown in the following table. Icon Description Shared folder owner Collaborator with download files permission Collaborator with download and upload files permission Collaborator with download, upload and overwrite files (global) permission These icons are only for the WAP skin. Collaborators can also download folders inside the shared folder. Unsharing a shared folder You must be the owner of the shared folder to unshare it. 1. Select the desired shared folder to unshare. 2. Click the Sharing button. The Share Folder Options pane opens. Axway SecureTransport Web Client User Guide 49

50 4 Using SecureTransport Web Access Plus 3. Click the Unshare button or remove all of the users and click the Share button. Folders are also unshared when deleted. The selected folder is now unshared and the user options are removed. Changing your password You can change your current password using Web Access Plus. 1. Click Preferences in the upper right corner. 2. Type your existing password in the Current Password field. 3. Type the new password in the New Password field, then type it again in the Re-enter Password field. 4. Click Save to change the password. Axway SecureTransport Web Client User Guide 50