Operations Alert Bulletin Expiration Notice for Repair of Explorer Set-Tops and CableCARD Modules

Transcription

1 Operations Alert Bulletin Expiration Notice for Repair of Set-Tops and CableCARD Modules Background This alert bulletin serves as notification to system operators that certain models of set-tops and CableCARD modules are no longer in production. Repairs for these products will be performed on a Best Effort basis, subject to parts availability. This bulletin provides more details about these products. Recommendation We recommend that you review the Production Status List provided in this bulletin to determine whether your site is affected by this change. If the Production Status List indicates that a product in your system can no longer be repaired, please contact the representative who handles your account for assistance in determining the replacement product that best suits your business needs. Any orders received for discontinued set-tops and CableCARD modules are no longer being accepted.

2 About This Bulletin About This Bulletin Audience This alert is intended for any service provider who has these products deployed in their system. Document Version This is the second release of this document Rev B

3 Production Status List The following table lists the repair status of set-tops and CableCARD modules that are no longer in production. The column provides the last date that full repair support is available for the product. After this date, repairs will be performed on a Best Effort basis and subject to parts availability. Cisco s criterion for determining the End dates is five years from the date of last production unless there are terms in our contracts that are inconsistent with the above statement. Notwithstanding the foregoing statements, we will honor any terms in our contracts that are inconsistent with the statements above. CableCARD CableCARD Module with PowerKEY Conditional Access 7/24/2013 CableCARD Point of Deployment (POD) Module 6/28/2005 Multi-Stream CableCARD Multi-Stream CableCARD Module 7/4/2010 Multi-Stream CableCARD 100DVB 100DVB 100DVB 100DVB Multi-Stream CableCARD Module with PowerKEY Conditional Access DVB Set-Top, with Telephone Modem, Internet Access, Remote Control, Dual SCART, and ISH Logo DVB for TVT Kazan, Software Build A DVB Set-Top, with Telephone Modem, Internet Access, Remote Control, and Dual SCART DVB Set-Top, no Modem, no Internet Access, Remote Control, and BB Output 2/29/2012 4/21/ /9/2008 5/17/2011 8/22/ Set-Top 2/7/ Developer Set-Top 11/24/ Entry-Level High Memory Digital-Only Tuning Set-Top 10/3/ Rev B 3

4 Entry-Level, Digital-Only Tuning Set-Top Digital-Only Interactive Set-Top, 4 MB Flash Memory, 32 MB DRAM, S-Video, SPDIF Digital-Only Interactive Set-Top with 4/32 Memory and S-Video Output Digital-Only Interactive Set-Top with 4 MB Flash Memory and 8 MB DRAM 1/25/ /29/2012 3/28/ /18/ Set-Top 2/3/ Developer Set-Top with 4 MB Flash Memory and 32 MB DRAM 9/14/ Set-Top 2/16/ Set-Top with 4 MB Flash Memory and 32 MB DRAM 8/31/ Set-Top 9/27/ Set-Top 6/11/ Set-Top 5/17/ Set-Top with SPDIF Interface Developer Set-Top with Graphics and AVD/SCSI/XMEM Developer Set-Top with SCSI Developer Set-Top with SPDIF 5/31/2005 2/26/2003 2/11/2004 3/1/ Set-Top with Ethernet 3/19/ Set-Top with Ethernet 5/16/ Rev B

5 Set-Top with Rogers Communications Logo 5/21/ Set-Top 8/20/ Set-Top, with Modem, Internet Access, and 220 V Power Supply 7/9/ HD HD Set-Top 5/29/ Developer Set-Top with 8 MB Flash Memory and 32 MB DRAM 6/19/ Set-Top 9/28/ International Set-Top Digital Interactive Set-Top with 4 MB Flash Memory and 8 MB DRAM DDS Set-Top, with Modem and Internet Access 8/1/ /22/2013 5/12/ Set-Top 1/15/ Set-Top with 16 MB DRAM Developer Set-Top with 32 MB DRAM Set-Top with no Ethernet Interface 7/27/2005 7/24/ /25/ DDS DDS Set-Top with no Ethernet Interface 11/25/ /3100 Developer Set-Top 3/11/ Set-Top with Descrambling Support 12/12/ Set-Top 2/23/ Rev B 5

6 3100HD 3100HD HD Set-Top with Cables 10/26/ HD Developer Set-Top 11/1/ HD HD Set-Top for Retail Only 11/8/ /3200 Developer Set-Top 4/30/ Digital Interactive Set-Top 6/5/ HD HD Digital-Only Set-Top with16 MB Flash Memory, 32 MB DRAM, DVI 1.0, Dual IEEE 1394 Outputs 1/25/ Digital Interactive Set-Top 12/12/ Set-Top with Modem, Internet Access, DVI, 8/16 Memory, and no 1394 Output Set-Top with 8 MB Flash Memory, 16 MB DRAM, DVI 1.0, and IEEE 1394 Output Set-Top with 8 MB Flash Memory, 16 MB DRAM, and Optical SPDIF Set-Top with Standard Memory, DVI Output, and no 1394 Output Set-Top with 16 MB Flash Memory, 32 MB DRAM, DVI 1.0, IEEE 1394 Output, and SPDIF Set-Top with 16 MB Flash Memory, 32 MB DRAM, DVI, Component Video Loop Through Inputs, and Coaxial and Optical SPDIF 11/3/ /20/ /21/2008 7/10/2010 5/23/2012 6/29/ Rev B

7 Set-Top with 16 MB Flash Memory, 32 MB DRAM, DVI 1.0, SPDIF, and CA Set-Top with Loop Thru and 1394 Output 4/29/2012 9/8/ Developer Set-Top 5/27/ HD HD Retail-Only Set-Top with Standard Memory, 1394 and Optional DVI 1.0 Output 5/12/ Set-Top with 4 MB Flash Memory and 16 MB DRAM Digital-Only Tuning Set-Top 8/3/2011 3/4/ Set-Top 5/14/ Set-Top for Europe 9/11/ DVB 4000HD 4000HDJ DVB Set-Top, with Modem and Internet Access Set-Top with High- Definition Television Support for Japan HDJ Developer Set-Top with High-Definition Television Support for Japan 5/3/2010 6/15/2010 1/8/ Set-Top with DOCSIS Support E Home Gateway with Ethernet and Front USB Port Home Gateway with 4 MB Flash Memory, and 8 MB DRAM 5/12/2009 2/8/2011 6/23/ DVB DVB Set-Top with Modem and Internet Access 7/28/ Rev B 7

8 4200DVB 4200HD DVB Set-Top for EyeQ 5/17/ HD Developer Set-Top 9/9/ HD HD Set-Top with no DVI and no 1394 Output 6/2/ HD HD Developer Set-Top 4/26/ HDC 4200HDC 4200SD HD Set-Top with DVI Output and no 1394 Output HD Home Gateway with 8/32 Memory, DVI, and IEEE 1394 Outputs SD Developer Set-Top with 8 MB Flash Memory and 32 MB DRAM 5/11/2010 7/21/2013 1/23/ Set-Top Host 10/5/ Developer Set-Top 9/27/ Developer Set-Top 12/24/ Developer Set-Top 11/14/ Developer Set-Top 11/15/ SDJ Set-Top 2/19/ DVD 8000HD 8000HD 8000HD Developer Set-Top with DOCSIS Support HD Home Entertainment Server with 160 GB, DVI Output, and no Dual IEEE 1394 Ports HD Set-Top with High- Definition Television Support HD Home Entertainment Server with 80 GB Hard Drive, DVI and Dual IEEE 1394 Ports 7/4/2010 2/23/ /10/ /19/ Rev B

9 8000HD HD Home Entertainment Server with 80 GB Hard Drive, DVI, and no Dual IEEE 1394 Ports Production Status List 8/31/ HD HD Set-Top 11/16/ HD 8000HD 8000SD 8000SD 8000SD 8000SD 8000SDJ 8010SD HD DVR Developer Set-Top with 160 GB Hard Drive HD Home Entertainment Server with 160 GB Hard Drive, DVI, and Dual IEEE 1394 Ports SD DVR Set-Top with 80 GB Hard Drive and no 1394 Output SD DVR Set-Top with 80 GB Hard Drive and no 1394 Output SD DVR Set-Top with Modem, Internet Access, 80 GB Hard Drive, and Dual IEEE 1394 Ports SD DVR Developer Set-Top with 80GB Hard Drive SDJ Developer Set-Top for Japan with 16 MB Flash Memory and 32 MB DRAM SD DVR Set-Top with 80 GB Hard Drive and 1394 Output 2/8/2011 3/14/ /3/2010 6/30/2009 7/6/2009 8/12/2008 4/25/2007 2/9/ SD SD Set-Top 8/1/ HDJ 8200HDJ 8200SDJ 8240HD HDJ Set-Top, with Modem and Internet Access for Japan HDJ Set-Top with Modem, Internet Access, and USB Port SDJ Set-Top with Modem, Internet Access, and USB Port HD Digital-Only DVR with 160 GB Hard Drive, HDMI, and Dual IEEE 1394 Outputs 9/11/2013 2/14/2010 3/7/2010 4/8/ Rev B 9

10 8240SD SD Digital-Only DVR with 80 GB Hard Drive 4/8/ Developer Set-Top with PAL Support 6/4/ DVB DVB Set-Top 9/6/2011 (Multi-Room ) Developer Multi-Room DVR with 160 GB Hard Drive, HDMI, and Dual IEEE 1394 Outputs Multi-Room DVR Home Entertainment Set-Top, with Modem, Internet Access, 160 GB Hard Drive, and HDMI DVR with 160 GB Hard Drive, and HDMI Multi-Room DVR with 160 GB Hard Drive, HDMI, and Dual IEEE 1394 Outputs High-Definition Digital Video Recorder with 160 GB Hard Drive, HDMI, and Dual IEEE 1394 Ports DVR Home Entertainment Server with 160 GB Hard Drive and Cablevision Logo Set-Top with DAVIC Support and 160 GB Hard Drive Developer Multi-Room DVR with 160 GB Hard Drive, HDMI, DOCSIS, and Dual IEEE 1394 Outputs DVR with DOCSIS Support, 160 GB Hard Drive, and 64 MB Application Memory DVR with 160 GB Hard Drive, HDMI, DOCSIS, and Dual IEEE 1394 Outputs 3/11/2012 1/26/ /31/2013 1/21/ /31/2013 9/20/2010 1/28/2010 5/14/2013 6/29/2010 5/14/ Rev B

11 M M M 8300SD 8300SD 8300SD 8300SD 8300SD 8300SD 8300SDC Z50DVB Z50DVB Z55DVB DVR with 320 GB Hard Drive, 64 MB RAM, HD Outputs, and DOCSIS Support M Developer Multi-Room DVR with DAVIC Support M Multi-Room DVR for Cablevision with 160 GB Hard Drive and 64 MB Application Memory Multi-Room DVR with 160 GB Hard Drive, HDMI, DOCSIS, 128 MB Application Memory, and Dual IEEE 1394 Outputs Digital Video Recorder with 80 GB Hard Drive SD Multi-Room DVR, with 80 GB Hard Drive SD Multi-Room DVR with 80 GB Hard Drive and Dual IEEE 1394 Outputs Digital Video Recorder with 80 GB Hard Drive and Dual IEEE 1394 Ports SD DVR with 80 GB Hard Drive and DOCSIS Support SD DVR with 80GB Hard Drive and no Dual IEEE 1394 Ports SDC Set-Top with 160 GB Hard Drive and DOCSIS Support Z50DVB Set-Top BKK with no Modem and no Internet Access Z50DVB ASTRAL Set-Top with Modem and no Internet Access Z55DVB Set-Top with Audio/Video Cable Production Status List 10/26/2013 8/12/2009 3/27/2010 9/12/ /31/2013 4/28/2012 9/19/ /31/2013 2/4/ /16/2009 6/18/2012 1/19/ /17/2011 3/12/ Rev B 11

12 Z55DVB Cisco Z255DVB Digital Broadcast Set-Top with Remote Control and Audio/Video Cable 9/22/2013 Z60DVB Z60DVB Set-Top 10/16/2012 Z60DVB Z60DVB Z60DVB-NM Set-Top with Audio/Video Cable Z60DVB Set-Top with Audio/Video Cable 4/7/2013 4/8/2013 Z65DVB Z65DVB-NM Set-Top 1/22/2013 Z67DVB Z260DVB Cisco Z67DVB Digital Broadcast Set-Top Cisco Z260DVB Digital Broadcast Set-Top with Remote Control and Audio/Video Cable 1/15/ /21/2013 MCP MCP-100 DVR-DVD with 160 GB Hard Drive, HDMI, DOCSIS, Multi-Room Capability, and Dual IEEE 1394 Outputs 12/26/ Rev B

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14 For More Information If you have technical questions, call Cisco Services for assistance. Follow the menu options to speak with a service engineer. Cisco Systems, Inc Sugarloaf Parkway, Box Lawrenceville, GA Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: CableCARD and DOCSIS are trademarks of Cable Television Laboratories, Inc. HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Other third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) Product and service availability are subject to change without notice. 2008, 2012 Cisco and/or its affiliates. All rights reserved. August 2012 Printed in USA Rev B