IP Office Technical Tip

Transcription

1 IP Office Technical Tip Tip no: 156 Release Date: October 23, 2006 Region: GLOBAL IP Office 3.2 CaLA Authorization Codes IP Office 3.2 CaLA Authorization Codes Authorization codes allow a user to go to another phone and make calls using their personal toll restrictions. This may grant the user greater or fewer privileges than the phone in use. Authorization codes are independent of the currently supported Account Codes. Each authorization code can be linked with a User Template and enable logging via the Delta Server. Authorization Codes will only be visible in Manager if the registry key has been entered. Please refer to this document to enable Authorization Codes on your IP Office system. 1 Authorization Code Specifications Authorization codes must be unique Authorization codes cannot be the same as a user s extension Authorization code length must be greater than or equal to 4 and less than or equal to 13 Authorization codes must only contain digits 2 Registry Settings Specific registry settings are required to see the Authorization Code fields in IP Office 3.2 Manager and Delta Server. To see Authorization Code settings in Manager, you need to set the following registry setting to one: HKEY_CURRENT_USER\Software\Avaya\IP400\Manager\EnableAuthorizationCodes COMPAS ID Issue 1 Page 1 of 9

2 Figure 1: Enable Authorization Code Registry Setting For call logging purposes, the authorization code field will not be displayed under the recent SMDR view, but they will be added to the following SMDR outputs: SMDR via COM port SMDR.csv file To enable authorization code logging in SMDR, two registry entries must be added: allowauthorization ShowAllowAuthorization These two values must exist in the registry table and set to one. HKEY_LOCAL_MACHINE\SOFTWARE\Avaya\CCCServer\Setup COMPAS ID Issue 1 Page 2 of 9

3 Figure 2: New Registry Entry allowauthorization 3 Authorization Code Logging in SMDR via DeltaServer Start DeltaServer service and DeltaServer web client. Check Add Authorization Code Fields to SMDR under Comms. Verify that Comms Status is Comms Restored. Two new fields will be added to the current SMDR output. Auth. Valid Indicating whether the authorization code entered by user is valid or not. 0 means invalid while 1 means valid. There are two cases for invalid authorization code. The first is that the system does not have such an entry in the authorization code list. The second one is that the authorization code does exist but its call privilege is not high enough to make the call. Auth. Code The authorization code provided by the user. If no authorization code is required, n/a will be filled in. COMPAS ID Issue 1 Page 3 of 9

4 Figure 3: New Checkbox to Add Authorization Code to SMDR Figure 4: Authorization Codes in SMDR 86061mS CALL:2005/05/2013:35,00:00:08,000,206,O, , #,Extn206,,,0,,"",7747, mS == Fri May 20 13:36 [ ] mS CALL:2005/05/2013:36,00:00:00,000,206,O,0,90,Extn206,,,1,,"",n/a, mS CALL:2005/05/2013:36,00:00:00,000,207,O, , #,W.GUO,,,1,, "",7738, mS CALL:2005/05/2013:36,00:00:00,000,207,O, , #,W.GUO,,,1,, "",1234, mS == Fri May 20 13:37 [ ] COMPAS ID Issue 1 Page 4 of 9

5 184965mS CALL:2005/05/2013:36,00:00:12,000,207,O, , ,W.GUO,,,0,,"",n/a, mS == Fri May 20 13:38 [ ] mS CALL:2005/05/2013:37,00:00:20,006,210,O,207,207,Extn210,,,1,,"",n/a,0 Figure 5: Sample SMDR log with Authorization Code fields 4 Configuring Authorization Codes in Manager Forcing an Authorization Code when using a Short Code After setting the authorization code registries to one on the Manager PC, the Force Authorization Code checkbox will now be viewable and editable when editing an existing short code or when creating a new short code. Checking the Force Authorization Code box will require any user that dials the short code to enter a valid authorization code (see Figure 6). The authorization code must be associated to a User Rights entry to allow or disallow the dialled digits to be dialled. Figure 6: Short Code with Force Authorization Code checkbox COMPAS ID Issue 1 Page 5 of 9

6 4.2 Creating a User Rights Entry A User Rights entry must exist before creating an authorization code. A name needs to be entered for the user rights entry within the User tab (see Figure 7). All short codes that will be used to restrict users under this User Rights profile must be entered in the ShortCodes tab (see Figure 8). Figure 7: User Rights Entry COMPAS ID Issue 1 Page 6 of 9

7 Figure 8: User Rights Short Code Entries COMPAS ID Issue 1 Page 7 of 9

8 4.3 Creating an Authorization Code To create an Authorization Code, simply click on Authorization Code option on your lefthand side menu in Manager 3.2. Then, click the Create a New Record icon. Enter a unique authorization code and associate it to an existing User Rights entry by selecting one of the available options in the User Rights pull down menu just below the authorization code that was previously entered. Click OK, and save your configuration file. Figure 9: Authorization Code Entry In general, an Authorization Code can be either forced by dialing a short code (as seen as above) or forced on a specific user. For the latter, a User would also be specified in the User field in the Authorization Code entry (see Figure 9). Lastly, authorization codes can be entered before dialing a short code that requires an authorization code or when prompted to enter one, after dialing a short code that requires an authorization code. Prompts to enter an authorization code consist of two short, audible tones on your handset and/or visual prompts on the phone s display. COMPAS ID Issue 1 Page 8 of 9

9 Issued by: Avaya SMBS Tier 4 Support Contact details:- EMEA/APAC Tel: Fax: +44 (0) gsstier4@avaya.com NA/CALA Tel: Fax: IPOUST4ENG@Avaya.com Internet: Avaya Inc. All rights reserved. COMPAS ID Issue 1 Page 9 of 9