Doors.NET License Manager and Gateway Configuration Application Note

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1 Doors.NET installation and controller configuration is a three step process. Each of these steps has its own document, with controller configuration broken into separate documents per hardware type. software installation DoorsNET_Software_Installation.pdf (p/n ) license manager and gateway configuration License_Manager_and_Gateway_Configuration.pdf (p/n: this document) controller configuration - Basic_PXL_Configuration_In_DoorsNET.pdf (p/n: ) - Basic_NXT_Configuration_In_DoorsNET.pdf (p/n: ) - Basic_Mercury-Powered_NXT_Configuration_In_DoorsNET.pdf (p/n: ) This document describes the standard process for licensing the software to match your hardware and features, then configuring the gateway for hardware communication. It assumes the Doors.NET software is already installed on your host PC. 1.0 Get The License Key A license key is provided with the software DVD case, but this key is only valid for new NXT controller installations. For PXL and Mercury Powered NXT controller installations you must get a license key from Keri Inside Sales. Further, there are extended, optional features that may require a license key update. This applies to all controller types. 1.1 NXT License Key The NXT license key is typically retrieved from the software DVD case. 1.2 PXL License Key A PXL license key must be obtained from Keri Inside Sales. The PXL license key supports two types of PXL controllers: Standard supported immediately with no restriction on the number of controllers Legacy limited to a licensed number of controllers Before contacting Keri Inside Sales for a license key, you need to know the number of Legacy PXL controllers Identifying Standard versus Legacy PXL Controllers The PXL controller s model number label identifies if the controller is Standard or Legacy (refer to the figure below). Standard controllers work directly with Doors.NET using a standard license. There is no controller limit when using Standard controllers. Standard PXL Label PXL-500 P - X E/NE P/N: xxxxx-xxx S/N: xxxxxxxx Legacy PXL Label PXL-500 P - 1 E/NE P/N: xxxxx-xxx S/N: xxxxxxxx PXL-500 W - X E/NE P/N: xxxxx-xxx S/N: xxxxxxxx Firmware v or Greater PCB p/n: 054xx-xxx PXL-500 W - 1 E/NE P/N: xxxxx-xxx S/N: xxxxxxxx Firmware v or Earlier PCB p/n: 053xx-xxx Legacy PXL Controllers Legacy controllers require a PXL Legacy Count to be set on the license key to enable the controllers to work with Doors.NET. By default this value is set to zero. Typically Legacy controllers are carrying over from an existing Doors32 installation that is being upgraded to Doors.NET. There is a per-controller fee for licensing Legacy controllers. Page 1 of 9

2 Legacy PXL controllers must be at firmware v or greater. This firmware revision is the earliest to implement the current U.S. Daylight Standard Time dates and has the PXL s complete anti-passback implementation. A CU500 firmware upgrade is available for all PXL controllers to bring them up to the current firmware revision. 1.3 Mercury Powered NXT License Key A Mercury Powered NXT license key must be obtained from Keri Inside Sales. The Mercury Powered NXT license is limited to a licensed number of controllers. Before contacting Keri Inside Sales for a license key, you need to know the number of Mercury Powered NXT controllers you are licensing. In some cases an appropriately configured license key may be provided with the invoicing paperwork in a shipment. 1.4 Demo Mode Doors.NET has a demo mode feature that allows you 30 days of limited, basic operation. This can give you an opportunity to try the software before obtaining a license. However, demo mode only supports NXT controllers; it does not support PXL or Mercury Powered NXT controllers. 2.0 Run the License Manager The License Manager registers your Doors.NET software and activates any applicable features or controller values, allowing system use. Please have your license key ready before beginning this section. 2.1 Run the License Manager Program 1. In the Keri > DoorsNET folder, locate and run the LicenseManager.exe program. 2. The License Manager window appears. 3. Under Installed Components, expand the Services list and click on the Application Server call-out. 4. Under the Registration Tab, please enter your Registration Information. 5. In the License Key field, enter your License Key. Page 2 of 9

3 6. Double-check your License Key entry as an incorrect character will invalidate your software installation. 7. Click ACTIVATE. - If the License Manager CANNOT connect to Keri's license server an error message appears. You have the option of either correcting the Internet connection issue and retrying the activation or performing activation via . Refer to the Activation via section below for instructions. - If the License Manager CAN connect to Keri's license server (requires an Internet connection with external access permission) the software license is activated and a Thank You for Registering window appears. Click OK to continue. 8. Once activated, the Application Server Service needs to be restarted so it may receive the activated license information. 9. Click YES to continue. 10. A confirmation window appears when the Application Server service has been restarted. 11. Click OK to acknowledge the restart. Page 3 of 9

4 2.1.1 Activation via If the License Manager is unable to connect to the License Server it may be due to a firewall or security setting that does not allow access. You may try resolving this connection issue or you can activate your software via . This is done by ing the original license file to Keri, receiving an updated file, and then overwriting the original with the new. This process typically takes one business day to complete. 1. If the License Manager is unable to connect to the Internet the following window appears. 2. Click OK. The Registration Error window appears with instructions on retrieving and ing the license file. 3. Click the Offline Registration button and the ApplicationServerLicenseoffline.dlsc file is created. 4. Locate the license file within the Keri folder C:\Keri\DoorsNET\ApplicationServerLicenseoff.dlsc. Page 4 of 9

5 5. this file to 6. Close the License Manager. 7. You should receive an updated license file within one business day. 8. Copy the received ApplicationServerLicense.dlsc file into the C:\Keri\DoorsNET\ directory. 9. Reboot your PC to restart the Application Server. 10. Open the License Manager and activate the new license file. 2.2 Verify Licensed Values Click the License Tab to view information on the features and capacities enabled on your system. Information is given on the following categories: Branding - lists the program identity displayed to the user Capacities - lists basic program feature capacities and activated license capacities Optional Services - lists licensed application status (as applicable) Options - lists enabled optional features Server - lists server activation status Supported Hardware - lists the hardware controllers/gateways supported by the activated license User Interface - lists the type of user interface that was installed Video Options - lists the enabled video feature set Visitor Management - lists optional visitor management status If any value is incorrect you must contact Keri Systems Inside Sales department to have your license updated Verify Supported Hardware The Supported Hardware section lists the controllers/gateways supported by the activated license. Verify your controller/ gateway types are set to True per the hardware you are installing. Page 5 of 9

6 2.2.2 Verify Legacy PXL Controller Counts The Capacities section lists the number of Legacy PXL controllers supported by your license. This only applies to Legacy PXL controllers; standard PXL controllers are not subject to per-controller licensing Verify Optional Features Also, you may verify that any optional licensed features are enabled. 2.3 Exit the License Manager 1. Click CLOSE to close the License Manager. The next step is to run the Gateway Wizard (see below) to enable communication between software and controller hardware. Page 6 of 9

7 3.0 Gateway Wizard The Gateway Wizard allows system administrators to add a Gateway to the Doors.NET system. The Gateway enables communication between the computer system and the controller hardware. The Gateway Wizard performs the following tasks: Automatically detects and allows you to view any Gateways already installed Allows you to add a new Gateway to the system Automatically sets the Gateway's world timezone settings to the local computer settings Updates the software's database with the Gateway license information 1. Locate and run the GatewayWizard.exe program. - Use Windows Explorer to find the file in the Keri\DoorsNET folder, or - Use Start > All Programs > Doors.NET > Gateway Wizard 2. The following window appears: 3. Under the Gateway Selection pull-down list, select the gateway type that matches your hardware. - Keri - NXT Series for standard Keri NXT hardware - Keri - PXL Series for Keri PXL hardware - MSC - SCP Series for Mercury hardware or for Keri NXT hardware using Mercury firmware - ASSA for ASSA Abloy WiFi and IP hardware 4. The Server IP Address and TCP Port value is automatically entered. This assumes the access control hardware and the host computer on which the software is installed are all on the same network. NOTE: You will need to enter a Server IP Address and TCP Port value if your access control hardware is on a different subnet from the one on which the host computer is connected. Contact your IT department for this information. 5. Enter the User Name and Password. The default value is admin for both of these fields. Page 7 of 9

8 6. Click CONNECT to select an existing Gateway or to create a new Gateway. 3.1 View Existing Gateway Information 1. A list of existing Gateways is displayed. Click an existing Gateway name to view its GUID value. 2. Click NEXT for a closing summary of Gateway information. 3.2 Create a New Gateway 1. Click in the Description field and enter a descriptive name. 2. Click ADD GATEWAY. The new Gateway is added to the Existing Gateways list. 3. Click on the Gateway name to select the new Gateway. 4. Click NEXT for a closing summary of Gateway information. 3.3 Start/Restart the Gateway 1. Review the displayed information. 2. If something needs to be corrected, click BACK to return to the Select Gateway window. 3. If everything is correct, click FINISH. Page 8 of 9

9 4. Click YES to verify the restart of the Gateway. 5. A confirmation that the Gateway Service has been started appears. Click OK. The software is now licensed and the gateway is configured. Refer to the appropriate hardware configuration document for instructions. Basic_PXL_Configuration_In_DoorsNET.pdf (p/n: ) Basic_NXT_Configuration_In_DoorsNET.pdf (p/n: ) Basic_Mercury-Powered_NXT_Configuration_In_DoorsNET.pdf (p/n: ) 4.0 Contact Keri Systems Keri USA 2305 Bering Drive San Jose, CA Telephone: (800) (408) Keri UK, Ireland, Europe Unit 17 Park Farm Industrial Estate Ermine Street Buntingford Herts SG9 9AZ UK Telephone: + 44 (0) Fax: (408) Fax:+ 44 (0) Web: sales@kerisys.com techsupport@kerisys.com Web: sales@kerisystems.co.uk tech-support@kerisystems.co.uk End of document. Page 9 of 9

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