EtreCheck version: (108) Report generated December 20, 2014 at 8:58:30 PM MST

Transcription

1 Problem description: Safari slowed to a crawl EtreCheck version: (108) Report generated December 20, 2014 at 8:58:30 PM MST Click the [Support] links for help with non-apple products. Click the [Details] links for more information about that line. Click the [Adware] links for help removing adware. Hardware Information: i MacBook Pro (15-inch, Early 2011) (Verified) MacBook Pro - model: MacBookPro8, GHz Intel Core i7 CPU: 4-core 8 GB RAM Upgradeable BANK 0/DIMM0 4 GB DDR MHz ok BANK 1/DIMM0 4 GB DDR MHz ok Bluetooth: Old - Handoff/Airdrop2 not supported Wireless: en1: a/b/g/n Video Information: Intel HD Graphics VRAM: 512 MB AMD Radeon HD 6750M - VRAM: 1024 MB Color LCD 1680 x 1050 System Software: OS X (14B25) - Uptime: 3 days 2:46:12 Disk Information: TOSHIBA MK7559GSXF disk0 : ( GB) EFI (disk0s1) <not mounted> : 210 MB

2 SusansMacBook (disk0s2) / : GB ( GB free) Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB MATSHITADVD-R UJ-8A8 USB Information: Apple Inc. FaceTime HD Camera (Built-in) Apple Inc. Apple Internal Keyboard / Trackpad Apple Inc. BRCM2070 Hub Apple Inc. Bluetooth USB Host Controller Apple Computer, Inc. IR Receiver Thunderbolt Information: Apple Inc. thunderbolt_bus Gatekeeper: Mac App Store and identified developers Adware: Geneio [Remove] Kernel Extensions: /System/Library/Extensions [not loaded] com.olympus.camblockcommandsdeviceup ( SDK 10.6) [Support] [not loaded] com.seagate.driver.powsecdrivercore ( SDK 10.4) [Support] /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns [not loaded] com.seagate.driver.powsecleafdriver_10_4 ( SDK 10.4) [Support] [not loaded] com.seagate.driver.powsecleafdriver_10_5 ( SDK 10.5) [Support] [not loaded] com.seagate.driver.seagatedriveicons (

3 SDK 10.4) [Support] Launch Agents: [not loaded] com.adobe.aam.updater-1.0.plist [Support] [loaded] com.adobe.cs4servicemanager.plist [Support] [loaded] com.oracle.java.java-updater.plist [Support] Launch Daemons: [loaded] com.adobe.fpsaud.plist [Support] [loaded] com.adobe.versioncuecs4.plist [Support] [loaded] com.oracle.java.helper-tool.plist [Support] User Launch Agents: [loaded] com.adobe.aam.updater-1.0.plist [Support] [invalid?] com.adobe.arm.[...].plist [Support] [loaded] com.genieo.completer.download.plist Adware! [Remove] [loaded] com.genieo.completer.ltvbit.plist [Support] [running] com.genieo.completer.update.plist Adware! [Remove] [loaded] com.google.keystone.agent.plist [Support] User Login Items: Dropbox Application (/Applications/Dropbox.app) MySpeed UNKNOWN (missing value) MySpeedInjector UNKNOWN (missing value) Internet Plug-ins: JavaAppletPlugin: Version: Java 8 Update 25 Check version FlashPlayer-10.6: Version: SDK 10.6 [Support] Default Browser: Version: SDK Flash Player: Version: SDK 10.6 [Support] AdobePDFViewer: Version: [Support] QuickTime Plugin: Version: 7.7.3

4 NPMySpeedPlugin: Version: SDK 10.5 [Support] OfficeLiveBrowserPlugin: Version: [Support] Silverlight: Version: SDK 10.6 [Support] iphotophotocast: Version: SDK 10.8 User internet Plug-ins: Picasa: Version: 1.0 [Support] Safari Extensions: Evernote Web Clipper [Installed] Omnibar [Installed] Adware! [Remove] 3rd Party Preference Panes: Adobe Version Cue CS4 [Support] Akamai NetSession Preferences [Support] Flash Player [Support] Growl [Support] Java [Support] Quark Update Preferences [Support] Suitcase Fusion 2 Core [Support] Time Machine: Skip System Files: NO Mobile backups: ON Auto backup: YES Volumes being backed up: SusansMacBook: Disk size: GB Disk used: GB Destinations: Seagate Backup Plus Drive [Local] Total size: 1.00 TB Total number of backups: 53 Oldest backup: :57: Last backup: :09: Size of backup disk: Too small

5 Backup size 1.00 TB < (Disk used GB X 3) Top Processes by CPU: 7% WindowServer 0% AppleSpell 0% AdobeCrashDaemon 0% fontd 0% watchdogd Top Processes by Memory: 1.20 GB Adobe Photoshop Elements Editor 344 MB Finder 283 MB com.apple.webkit.webcontent 275 MB mds 206 MB mds_stores Virtual Memory Information: 320 MB Free RAM 4.13 GB Active RAM 2.67 GB Inactive RAM 1.42 GB Wired RAM GB Page-ins 13 MB Page-outs Diagnostics Information: Dec 20, 2014, 04:20:38 PM /Library/Logs/DiagnosticReports/discoveryd_ _[redacted].crash