DSC Delivery Sub Group

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1 DSC Delivery Sub Group 17 th December 2018 at 10:30am G.02, Xoserve Limited, Lansdowne Gate, 65 New Road, Solihull, B91 3DL Meeting Minutes Industry Attendees Swetta Coopamah Centrica SC Eleanor Laurence EDF EL Daemon Mark Ovo Energy DM Claire Louise Roberts Scottish Power CLR Shane Preston Utilita Group SP James Barlow Npower JB Xoserve Attendees Linda Whitcroft (Chair) Simon Harris Tom Lineham Paul Orsler Rachel Taggart Chan Singh Eamonn Darcy Megan Laki Richard Hadfield Alison Cross Leanne Jackson LW SH TL PO RT CS ED ML RH AC LJ 1. Welcome and Introductions Linda Whitcroft (LW) started the meeting and informed all attendees of the following agenda: DSC Delivery Sub Group Agenda Meeting s Minutes 03 rd December 2018 LW asked for feedback on the minutes for the previous Delivery Sub-Group (DSG) occurrence; no comments were received. The minutes were approved. 3. AQ Defects (Replaced by Options Update for XRN AQ Calculation for Class 4 sites with AMR Fitted)

2 Eamonn Darcy (ED) presented slides 6 to 8 to DSG. ED started that all of the outstanding AQ defects have been profiled and the MPRN s have been sent to shippers on the 12 th December. Regarding XRN4740, ED explained that the options had been given at the last DSG and was going to update on the progression. ED presented the background information using slide 6 and went over the options presented in slide 7. Following feedback from Shippers, ED stated that option 2 was most popular with an implementation date of 07/01/19 to get all the MPRN s and AQ corrected. They are currently in testing phase and this is on schedule for 07 th January implementation. Option 1, for the enduring fix, testing will continue and scheduled for implementation in February Portfolio Delivery Overview POAP Richard Hadfield (RH) presented slides 9 to 14 to DSG. On slide 10, RH presented a 36 month view of UK Link related change. This timeline includes Major Releases, Minor Releases, RETRO, UIG, CSSC and MOD621 GB Charging. RH confirmed that ChMC had approved scope for November 19 release and all other releases were on placeholder. Swetta confirmed the update on MOD621 was useful and questioned if there was any indication of what systems will be affected. PO informed SC that there was a Change Pack sent out on Friday 14 th December named EUC GB Charging which included MOD621 and other changes in Gemini with areas of regression and some of the processes that are likely to be impacted. SC was conscious of timescales given the holiday period to give feedback. PO advised that we have extended the consultation period to exclude the non-working days which closes out before the next ChMC meeting. In regards to CSS, SC wanted to know what if there could be an extra line of information as there will be a lot to do on this which they want to see. RH advised that presently it is displayed under one banner. There is also CSS Consequential which is isolated from CSS. LW stated that she believes that CSS Consequential is bigger that the switching service itself and agreed that there should be a separate line on the POAP Action: RH to create separate line on the R&N Delivery Timeline for CSS Consequential. The content on slide 11 shows the End to End stages for each of the UK Link related changes. The governance milestones on slide 12 are yet to be finalised. RH presented slide 13 and 14 detailing a breakdown of changes per Release and changes that are presently unallocated. RH explained that from feedback given we have produced a POAP that covers all changes from all platforms at project stage view. LW advised that this was still being worked on at the end of last week and that it will be published after the meeting. Action: RH to indicate in another colour where milestones completed on R&N Governance slide and on the Portfolio POAP. Also to put a Key on the POAP for acronyms. 5. UIG Update Leanne Jackson presented slides 15 to 20 starting with an overview of the background to why the Taskforce was put in place. LJ explained that slide 17 is a high level dashboard and that the left column is completed and the right is either completed or on track.

3 LJ had presented the POAP at the ChMC had advised the DSG members that they had recommended a one off meeting for a full day to go through proposed for 28 th January. The tasks in the POAP will be finished in December, updated and published on the website - UIG website link Slide 19 depicts the funding and LJ confirmed the spend to forecast is on track. LJ explained that the spreadsheet tracker had grown so slide 20 is an overview of where they are to date with all findings being published on the web page. LW recommended that DSG member attend the meeting to have an understanding of the MOD/Changes that will come from this. 6. Release 3 Update 6a. Release 3 Dashboard and 6b. XRN4534 (Amendment to RGMA Validation Rules for Meter Asset Installation Date) Tom Lineham presented the Release 3 Dashboard to DSG (slides 21 to 23). About the 13 changes within Track 1, five minor defects were reported in PIS, fixes have been deployed into production. For Track 2, progress in on track. Regarding XRN4534 the Production team have resolved all defects. There is a high risk plan in place which may have further defects for 1st Feb implementation date. Contingency date has been agreed at ChMC for 1 st March. Shane Preston suggested that it would be better to work to March implementation, due to tight turn around if fails. LW confirmed that if the date was changed, ChMC would need to vote to do this. PO gave an overview of the change and LW confirmed that there is currently a work around which will continue, and we will send out a comms straight away to advise customers if the 1 st February cannot be met. 7. New Change Proposals (For Ratification of the Prioritisation Scores) 7a. XRN4803 Amend AQI file validation/processing for reason 4 when the meter point was previously Shipperless or unregistered SH presented the Change Proposal to DSG. SH explained that this Change Proposal was approved at the ChMC meeting in December to proceed to DSG. The Change Proposal was raised by Npower. SH provided an overview of the requirements specified in the Change Proposal; its purpose is to amend the system from rejecting reads when a site was previously Shipperless or unregistered, and will then allow the User to submit future reads. SH advised some Shippers may need to update their system and that there is a current work around. Swetta Coopamah asked for more detail and SH confirmed that there will be more options to discuss once in Capture. 7b. XRN4801 Additional Information to be made available on DES (Moved to section 8) 7c. XRN4806 Additional Data at National Level to support UIG Allocation Validation LW presented the Change Proposal to DSG. LW explained we went through this at the last meeting and that no one has come back with feedback for any specific data items. LW advised that this will be developed in the UIG workshop.

4 d. XRN XRN Provision of an alternative Consumer Enquiry Service (M Number) PHASE TWO Non-Web Portal Implementation* (Removed) 7e. XRN Chat bot automated Gemini assistant PO presented the Change Proposal to DSG and stated that Xoserve has been working with National Grid Transmission IS Team on this initiative. PO provided an overview of the requirements specified in the Change Proposal, which effectively are looking to reduce the need for Shippers to raise tickets with the Service Desk to answer general queries relating to UK Link Gemini via an automated Chat Box assistant. PO noted that this would be new technology, which is being introduced to improve Shipper customers experience with UK Link Gemini systems.. PO stated this change won t have any impact on Shipper customers and has been brought to DSG for information purposes only. 7f. XRN Migration of Xoserve Interfaces (Removed) 8. Change Proposal Initial View Representations 8a. XRN4789 Updating Shipper Reporting Pack AC presented slides This change has been split into 2 parts at the request from ChMC in November. Part A is for Shippers only to review the existing Reporting Pack; 5 responses were received and approved in principle. Part B has been included in the CP for all customers with regards to completing a full review of Management Information. Part B will be reviewed separately and may require a separate Change Proposal to progress. Action: DSG to review the Change Proposal and give feedback on requirements within Part A. 8b. XRN4801 Additional Information to be made available on DES SH presented slides and confirmed ChMC approved to proceed on 12 th December. SH stated that there had been several requirements listed on the Change Proposal and we received additional requirements which SH presented to DSG. The requirements will need to be prioritised, timelines given and understand which have system impacts; then discuss with DSG the rationale behind the decisions. Action: DSG to consider Which of the requested data items should be treated as higher priority? Can any of the proposed data items be de-scoped? What considerations or system impacts do you foresee as a result of these data items to be added to DES? 9. Undergoing Solution Options Impact Assessment Review 9a. XRN4747 Npower Smart Meter Upgrade Notification Report

5 PO explained that Npower approached Xoserve several months ago with the view of procuring this particular service. It was later suggested that other customers may benefit from this change so it was recommended a Change Proposal was raised. However, Npower and British Gas (who require the equivalent service) identified a need to progress these services urgently to support Smart Meter Programme activities, In order to take these services forward it has been confirmed that these should be undertaken under commercial arrangements. As a consequence, XRN4747 will now be moved out of the Change Proposal process. To ensure we adopt a consist approach going forward we would like to advise any other customer that requires this service to contact our Commercial Services team - commercial.enquiries@xoserve.com 10. Solution Options Impact Assessment Review Completed 10a. XRN4753 CMS Increase Information Provided in.qcl Response File PO advised this change was originally requested by IGT customers to increase the data provided to individual users following contacts being closed within CMS. PO went through the 3 solution options (detailed in slides 39-47) covering impacts and costs. PO confirmed that Change Management Committee have kept XRN4753 as a candidate for November 19 Release. XRN4753 High Level Solution option Assessment went out in a Change Pack on Friday 14 th December for customers to review and provide representations. PO noted that the change is currently seen as being beneficial to multiple customer classes, with costs being split between these customers. DSC Change Management representatives will be asked to approve the preferred solution option, along with agreeing the appropriate charging basis at Change Management Committee in January b. XRN4790 Introduction of winter read/consumption reports and associated obligation (MOD0652) LW presented and stated that this change was raised by Npower, supporting MOD0652. LW explained that although the MOD wasn t implemented, the UIG Taskforce was already developing War Band Reports. There are 8 reports in the change; the first report has been sent out to tell Shippers where they haven t procured a read in November. The War band needs a read to be procured in December before the next 2 reads in the New Year. If you don t procure the read in December it will defer to the following year. LW confirmed that we will keep DSG updated with solutions 10. Defect Dashboard LW advised that defects are being reviewed internally to understand; if when deployed is there any impact on customers. LW asked members to bring any specific defects to DSG that they would like to discuss. (Defects summary on slides 49-54) James Barlow requested information on defect Action: Xoserve to supply JB with details of defect Miscellaneous 11a. XRN4686 Smart Metering Report AC presented change which was raised by CNG requesting a monthly report to show the churn of Smart Meters throughout the industry. No additional requirements confirmed by DSG and a report were developed. Once BER completed it will go to ChMC (February) for approval.

6 Action: DSG Decision required - In what location would DSG prefer this report to be published monthly? 11b. XRN4534 Amendment to RGMA Validation Rules for Meter Asset Installation Date Removed 11c. JMDG/MIS Overview SH stated that there has not been any change and the slides (58-70) are there for information. The only update which can t be displayed on the slides is that the Map asset data report has been finished and is due to go out this week. MIS is now included on the Portfolio POAP. SH explained to Elly Laurence details of what is included in phase 1 and 2 on slide 61 which are delivery points. 11d. ChMC Update LW presented slides giving DSG members an overview of the content covered in the ChMC meeting on 12 th December. LW went through the graph of the number of solution options presented at DSG meetings in 2018, as we had received feedback that Xoserve are only giving 1 solution option. Members agreed that we were bringing enough solution options for each change. 11e. XRN4665 New EUC categories SH presented slides stating that it was agreed at ChMC new EUC s will only change as per current system rules e.g. AQ Calc, Confirmation Start/Change, Gas Year Reassigning. However, following on from detail design the potential need for a new Rec Variance code has been identified to show where an EUC has been amended. SH went through the Back Billing on Greenfield Scenario. SH addressed all questions asked and confirmed this as an extreme case scenario and went through the scenario again and pointed out the triggers, risks and how it works. Xoserve are proposing not to introduce a new Rec Variance Code as part of this change, due to A new variance code would incur Shipper system changes Add additional complexity regarding the production of supporting information files BAU precedent exists for EUC changes as part of Gas Year Additional regression testing would be needed SH then went through the current Reconciliation Variance Codes and what needs to be considerations are needed to implement this change. LW clarified that all members understood. JB said he was not really concerned considering what it impacts. Urgent Action: DSG to consider the Greenfield Back Billing Scenario and advise if a new Rec Variance Code is needed or would the existing Variance Code (UGR Monthly Variance) be enough? If yes, are there any other instances where EUC Rec Variance Code would take priority over any current codes? A separate comms went out to customers in regards to this action as we need the feedback by COP 20 th December.

7 12. Action Updates All DSG actions can be found on the following spreadsheet: DSG Action Update xlsx The action updates were issued to the industry in communication RT - ES 13. AOB LW suggested that we split the agenda in future meetings; items on the agenda every meeting, that have no changes, could be put on the Agenda once a month. It was agreed with members to leave as Agenda item and only discuss if there is a need. LW stated that there will be a Change survey going out in January and in the past we have only received a few responses. LW reiterated the importance of sending it back with both positive and developmental feedback. This way we can understand what we can continue to do as well as what we can change/develop. This was the end of December 17 th DSC Delivery Sub Group meeting. Next Meeting: 7 th January 2019 If you have any questions relating to the above meeting minutes, please uklink@xoserve.com

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