QR Operators Briefing 2012
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1 QR Operators Briefing June 2012 (Friday) 3:30 p.m. 5:10 p.m. Presented by: HKCAAVQ Education Bureau
2 Overview of QR
3 Overview of QR What is QR? A centralised online database on qualifications, learning programmes and providers Established by the Secretary for Education (SED) under the Accreditation of Academic and Vocational Qualifications Ordinance (Cap 592) for entering qualifications recognised under the Qualifications Framework (QF) Role of HKCAAVQ Under the QF, the HKCAAVQ is appointed by the SED as the Accreditation Authority QR Authority 3
4 Overview of QR Number of Registered Programmes/ Qualifications (current as at 15 June 2012) SCS-based qualifications Total Source of record From self-accrediting institutions (including JQRC endorsed qualifications) From Manpower Development Scheme (MDS) From other HKCAAVQ accredited programmes Qualifications obtained through the Recognition of Prior Learning (RPL) mechanism No. of records 3,224 2, (NLP: 47) 310 7,271 No. of operators * Some of the operators are double counted as they have more than one types of programmes registered on the QR. 4
5 Overview of QR Number of 4-/5- year degrees under the New Academic Structure for 2012 JUPAS Admission (as at 15 June 2012) HKIEd HKBU City U Lingnan OUHK CUHK - UG HKU Total:
6 QR hit rates Overview of QR Steadily continued to rise with an overall 19% increase for 2011 Recorded an increase of 34% during the release of public examination results in July 2011 Recorded an increase of 46% in March 2012 during the recent launch of e-navigator by the EDB 6
7 Overview of QR Recent developments Hardware QR system computer equipment upgrade To prepare for the upload of a greater number of qualifications onto the QR To facilitate further enhanced functions Data migration was successfully completed at the end of February
8 QR Website Usability Analysis
9 Overview of QR Recent developments QR website analysis As a result of the steady increase of QR users, the HKCAAVQ conducted a thorough analysis of the QR website Engaged a professional web design vendor (U-Team Usability Consulting) for the project Consulted the EDB during the whole process Forwarded the final report to EDB in January
10 QR Website Usability Analysis Objectives The QR website was checked for aspects such as Content, Functionality, Branding, Navigation, Site Credibility and Site Impression To understand the functional expectations To identify the usability issues To provide recommendations for upgrading the website To propose further suggestions for improvements 10
11 QR Website Usability Analysis Recommendations The major recommendations were proposed based on various usability issues identified during the three evaluations and focused on the five major parts of the QR website, i.e. QR website navigation QR website main page layout Search function page Programme details page Informative sections 11
12 QR System Enhancement for Billing and Refund
13 Billing & Refund arising from Enhanced QFSS (QF Support Schemes) On 1 August 2011, EDB relaxed the existing operating parameters of the QFSS The government now bears full registration and hosting fees for all qualifications and programmes on the QR with validity period between 18 July 2011 and 31 March
14 Future Directions Overview of QR The QR will Become more user-friendly Have more SCS-based courses List information on QF credits Have a standardised template for Award Titles 14
15 Thank You 15
16 QR Website Upgrade 2012
17 Future Objective and Purpose of the QR To be more integrated with the QF infrastructure To become more popular as a central online database containing more articulation programmes To become a central website for overseas visitors (particularly those from the Mainland) to look for QF-recognised qualifications/ programmes 17
18 Overall Direction on the QR Website Upgrade The QR website will be improved: To make it simpler To be more user-friendly To have a more attractive and updated design 18
19 Overall Recommendation on the QR Website Upgrade More interactive features (e.g. for gathering hit rates statistics) To facilitate user interactions 19
20 The Way Forward on the QR Website Upgrade The HKCAAVQ, in consultation with the EDB, to draw up user requirements To engage an external website designer The upgraded website to be in place in the first quarter of 2013 (tentative) 20
21 Usability Issues for Improving the User-friendliness of the QR Website
22 QR Website Navigation A simpler and more consistent navigation and to make the site easier to learn 22
23 QR Website Main Page Layout To allow the users to access the primary functions/ important information easily The information provided should be easily understood 23
24 Search Function Page Layout A simpler and easier search facility User-centred search criteria Support repetitive search 24
25 Search Functions To review the three search functions on the main page / display and organization of search result 25
26 Details of Qualification Record Page Information presented should be clear, concise and readily understood Key information should be readily accessible Improved navigation should enhance information presentation, task flow and user experience 26
27 Informative Sections of the QR Website To improve and rationalise the contents and presentations To enhance the readability To re-organise the structure of the QR menu, including: FAQ Glossary User Guide 27
28 To Conclude Supportive of the EDB s policy directives on the future development of the QF and the QR Focused on improving the usability issues of the website Target completion date: the first quarter of 2013 (tentative) 28
29 Thank You 29
30 Enhanced QR System Features for Billing and Refund
31 The New Subsidy for QR Registration Fees (QR Subsidy) Eligibility Government now bears full registration and hosting fees irrespective of provider status and funding sources of the programmes/ qualifications Coverage period From 18 July 2011 to 31 March
32 What happened before 18 July 2011? The original QR subsidy was introduced in May 2008 The scope of coverage was confined to selffinanced qualifications with first-time registration offered by non-profit-making organisations The original due date was then from 5 May 2008 to 4 May
33 What will billing be done after 31 March 2014? Full fees (both Registration and Hosting) to be charged for all records uploaded on the QR 33
34 Modification of the New QR System for Multiple Billing/ Refund 34
35 Scheduling of Billing and Refund (issuance of Debit/ Credit Notes) Schedule (Tentative as of June 2012) Billing Process October 2012 Refund Arrangement January
36 Enquiries from Operators QRA By By phone:
37 Thank You
38 Q&A
39 Thank You Address: Tel: Fax: Website: 10/F & 23/F Cambridge House, Taikoo Place, 979 King s Road, Quarry Bay, Hong Kong info@hkcaavq.edu.hk Copyright 2011 HKCAAVQ. All Rights Reserved. The copyright of this presentation (printed and electronic) belongs to the HKCAAVQ and that any use of the printed materials in full or in part must be under prior written consent by the HKCAAVQ and with clear reference made to the HKCAAVQ as the material source. 39
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