Table of Contents CONVENTIONS USED IN THIS MANUAL... 2 PREREQUISITES... 2 COURSE TOPICS... 2

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1 Table of Contents CONVENTIONS USED IN THIS MANUAL... 2 PREREQUISITES... 2 COURSE TOPICS... 2 CHECK AND ADJUST BROWSER SETTINGS... 4 PERFORM AUTOMATIC SYSTEM CHECK... 5 LESSON 1: ACCESS YOUR COURSE LOGIN TO SPRINGBOARD LESSON 2: DESIGNING YOUR COURSE: GUIDELINES FROM THE QUALITY MATTERS RUBRICS LESSON 3: CREATE COURSE CONTENT USING BEST PRACTICES IN MEDIA WHY USE THE NEWS TOOL? CREATE A NEWS POSTING ADD AND ORGANIZE COURSE CONTENT LESSON 4: TURNING-ON THE LIGHTS ACTIVATE YOUR COURSE USE THE CLASS LIST CHECKING CLASS AND STUDENT PROGRESS LESSON 5: IMPORT AND EXPORT EXPORT CLASS COMPONENTS APPENDIX A: USING AND MANAGING THE DISCUSSION BOARD CREATE A NEW DISCUSSION FORUM CREATE A NEW TOPIC APPENDIX C: LOCATE HELP RESOURCES APPENDIX B: MODIFY SPRINGBOARD PREFERENCES APPENDIX D: COURSE RESOURCES Ver Page 1 pstrain@uakron.edu

2 Conventions used in this manual = Important More to know = go beyond the basics Italicized text = Springboard command Prerequisites Course participants should have an existing Springboard course. Course Topics Ensure your computer is compatible with Springboard Access your course Design considerations before creating a Springboard course Add course content Managing course content Activate course Track and monitor student or class progress Re-use course content with the Import/Export/Copy tool Ver Page 2 pstrain@uakron.edu

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4 Check and Adjust Browser Settings Preview It is essential that you use a fully supported browser and meet basic system requirements in order to ensure satisfaction with your Springboard! courses. If you would like additional assistance, call the Support Desk at or contact Springboard support at springboard@uakron.edu Ver Page 4 pstrain@uakron.edu

5 Perform Automatic System Check Springboard! Creating Content Generally, it is easier to have Springboard check these settings for you. Here is a sample report, from the writer s machine. Ver Page 5 pstrain@uakron.edu

6 Step-by-step 1. Go to Springboard: springboard.uakron.edu Notes/Comments 2. From the login page, locate and click the Check System link. 1. Examine the report. The results area details compatibility for the four critical areas, 1. JavaScript 2. Browser 3. Cookies 4. Display resolution If you locate an error: use the earlier listed instructions to fix the problem contact the Support Desk at contact for assistance. Ver Page 6 pstrain@uakron.edu

7 Adjust Browser Settings in Internet Explorer Springboard 10 supports drag-&-drop uploads. However, only Chrome and Firefox browsers support this feature. Internet Explorer 8 and 9 do not support drag-&-drop file uploads. However, Internet Explorer 10 does support the feature. Here are the steps to adjust JavaScript and cookies settings. Step-by-step To change settings in Internet Explorer 8.0: 1. From Internet Explorer click the arrow to the right of the Tools button 2. Select Internet Options 3. Make sure you are positioned on the General tab. Click the Settings button in the Browsing History section 4. In the top frame of the dialog box select the radio button Every visit to the page 5. Click OK Notes/Comments Internet Explorer 8 and 9 do not support drag-&- drop file uploads. Internet Explorer 10 supports the feature. Ver Page 7 pstrain@uakron.edu

8 Step-by-step To enable JavaScript in Internet Explorer 8.0: a. From Internet Explorer click the arrow to the right of the Tools button b. Click the Security tab c. Click the Custom Level d. Scroll to the Scripting, Scripting of Java applets section of the list. Click Enable e. Close and restart browser Notes/Comments Ver Page 8 pstrain@uakron.edu

9 Browser Settings in FireFox Step-by-step Enable JavaScript in Mozilla FireFox: a. From the Firefox menu, select Options b. Select Content. c. Make sure the Enable Javascript checkbox is selected d. Click OK Notes/Comments Ver Page 9 pstrain@uakron.edu

10 Browser Settings in Safari (Mac) Step-by-step Enable JavaScript in Safari: To enable Java in Safari: a. From the Safari menu, select Preferences... b. Select the Security icon. c. Check the Enable plug-ins and Enable JavaScript checkbox. d. Reload the current page To clear the cache setting in Safari: Delete this file /Users/~/Library/Caches/com.apple.safari Notes/Comments Ver Page 10

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12 Lesson 1: Access Your Course Preview Accessing your course is as simple as logging-in. Once you have accessed your course, common tasks include activating the course, creating a course outline to hold content, and then adding content. Objectives In lesson 1, learn how to: Login to Springboard Navigate new menus Ver Page 12 pstrain@uakron.edu

13 Login to Springboard Step-by-step 3. Go to Springboard!: springboard.uakron.edu Login using your UANetID and password. Notes/Comments The Springboard! Welcome page. 4. Locate the Select a course menu from the Minibar. The minibar is similar to a browser s address bar; it is always present, regardless of the page being viewed. 5. Select a course from the dropdown. Use the minibar to pivot from tool-to-tool and course-to-course. Use the Select a course menu to: 1). search for a course 2). sort the list 3) pin a course. 6. Be sure to log off when finished. Ver Page 13 pstrain@uakron.edu

14 More to Know: Use the Minibar Message Alert: Send and receive messages within Springboard. Note sent messages are not reflected in Exchange mail sent folder. However, a BCC is sent to your account. Update Alert: Receive alerts for new and updated News posts, pending dropbox due dates, released or updated grades, and pending quiz dates. Chatter alert: If subscribed, instant notification when new Discussion Board posts are made. Operates across all courses. Menu: Change contact, set Discussion, Grade, News, and Dropbox notification choices and update frequency, and logout Ver Page 14 pstrain@uakron.edu

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16 Lesson 2: Designing Your Course: Guidelines from the Quality Matters Rubrics Preview Quality Matters is a framework of 8 General Standards used for evaluating and developing courses. In an effort to promote the standard, we provide some Quality Matters guidance with references to these standards made at the beginning of relevant lessons. It is important to note the Quality Matters Rubric comprises 8 detailed standards. Lesson references presented here are less detailed and not a substitute for actual Quality Matters training. If you find these references useful, you are strongly encouraged to pursue additional study. For seminars offered by The University of Akron, contact Dr. Jonnie Phipps, University of Akron Quality Matters Institution Representative, at PHIPPS@uakron.edu, the Manager of Design and Development Services, Wendy Lampner, at WJL3@uakron.edu, or visit When creating content in Springboard, consider these guidelines adapted from the Quality Matters framework. They are not the verbatim standards. Getting Started 1. Clear instructions are provided on how to get started 2. Reasons for taking the course and how the course is organized are clearly stated. 3. Rules of the road: Protocols for communication within the course and with each other. 4. Present course and university policies. 5. Baseline knowledge. What prior knowledge is expected? 6. What technical skills are expected? 7. Instructor introductions are used to establish credentials and are the beginnings of a sense of community. 8. Student introductions continue building community. Course Objectives 1. Objectives build to concrete outcomes. 2. Each learning module links to an outcome. 3. Objectives are plainly stated. 4. Students are clear on criteria for meeting learning objectives for each module. 5. Learning objective difficulty match course level difficulty. Ver Page 16 pstrain@uakron.edu

17 Course Materials 1. Materials directly support learning objectives. 2. How student uses course materials to achieve learning objectives is clearly stated. 3. Required materials for the course are plainly listed and proper credit given. 4. Materials are current. 5. Materials present course continent from more than one point of view. 6. Required materials are clearly stated as such, as are optional materials. There is much more to the Quality Matters rubric. For example, General Standards 2 6 are aligned with each other, meaning that learning objectives (#2) are assessed (#3) based on content learned (#4) from learner interaction (#5) through and supported by course technology (#6). All of these rubrics are described and woven together in the course documents. Ver Page 17 pstrain@uakron.edu

18 Lesson 3: Create Course Content Preview Springboard provides access to its key tools in the navigation bar of the course. There are tools for contents, discussions, assignment collection, evaluations, grading, and progress tracking. These tools are depicted and summarized in the below table. Tool Attend this Seminar ( Learning Tools Description Creating Content Main delivery point of course content. Learn how to add Word, Excel, or PowerPoint documents, and links to the other course tools. Creating Content Learn how to hold online discussions that enable quality responses to more thoughtful questions. Evaluation & Assessment: Gradebook and Dropbox Learn how-to electronically collect assignments and projects. Evaluation & Assessment: Quizzes Learn how to create multiple choice, fill-in-the blank, essay, and more, questions. Create quizzes that randomize the questions for all students. Evaluation & Assessment: Gradebook and Dropbox Use a wizard to create a gradebook. Afterward, learn how to automatically post dropbox or quiz scores to the gradebook. Creating Content Objectives In lesson 2, learn how to: Identify the purpose and usage all of the Springboard tools Pick the best media for your course content Contact Springboard support Understand the News tool Create a News post Structure your course with Content folders Use the classlist to easily contact students. Also used to monitor class and student progress. Ver Page 18 pstrain@uakron.edu Add content to course folders using drag-&-drop upload Understand the limits of drag-&drop file upload Add HTML or Activity-based topics to content folders Manage content: delete topics, reorder topics, and update course files

19 Using Best Practices in Media Springboard! Creating Content Very large files, such as Adobe PDF files (PDFs), audio files, video files, images, and PowerPoint (PPTs), can be hundreds of times larger than simple word processor documents and take much longer to transfer. Therefore, it is important you follow best practices for best course performance. Listed below are recommended best practices for utilizing media in Springboard, as well as suggestions to optimize course materials. File Type Limits How to Optimize PowerPoint Files < 3Mb If you see PPTs in your Manage Files larger than 3Mb, please let us assist you. Simply saving the PPT in a PDF format will cut the size in half. Video Files < 30 sec. < 1500 Kb Video files should not be stored in Springboard!. The advantage of UA s streaming media server is that video starts streaming faster than waiting for the entire video to download before viewing. Instead, contact springboardhelp@uakron.edu to arrange for use of the streaming media server. PDF Files < 3 Mb If you notice PDFs in your Manage Files larger than 3Mb, please let us assist you Audio Files < 60 sec. < 1500Kb Audio files should not be stored in Springboard! as it is not efficient for students to download audio files. Instead, contact springboardhelp@uakron.edu to arrange for streaming or conversion to mp3. Photos, clip art < 150 Kb Photos consume significant space if not properly scanned and sized. You may have several types of image files within your course: If you have any questions, or need assistance to optimize your files, please us at springboardhelp@uakron.edu. Ver Page 19 pstrain@uakron.edu

20 Why use the News tool? Springboard! Creating Content Applicable Quality Matters Rubrics Course Overview and Introduction Clear instructions are provided on how to get started 1.2. Reasons for taking the course and how the course is organized are clearly stated Rules of the road: Protocols for communication within the course and with each other Course and university policies Baseline knowledge. What prior knowledge is expected? 1.6. What technical skills are expected? 1.7. Instructor introductions are used to establish credentials and are the beginnings of a sense of community Student introductions continue building community. Discussion Because News is typically the first thing a student sees upon logging into the course, we recommend you update News regularly to keep students engaged in the course. News is the first page students see on entering the course, use it to quickly communicate important course information such as the course Welcome message, weekly updates, important course changes, and new information. The News tool is located in the right column of the course home page. Ver Page 20 pstrain@uakron.edu

21 Create a News Posting Springboard! Creating Content Step-by-step 1. Click Course Home if not on the course home page. Notes/Comments 2. Click the News menu and select 3. Complete the Headline and Content fields. The {OrgUnitName}, {FirstName} variables personalize the greeting. Ver Page 21 pstrain@uakron.edu

22 More to Know: Using the WYSIWYG Editor Insert new table: Insert an image: Inset stuff: Ver Page 22

23 1. Posting availability: 1. By default, the date will not appear beside the headline. If you want the date to appear by the headline, select the Show Start Date checkbox. 2. Set the posting availability date using the Start Date and End Date drop-down list or by clicking the Select Date icon beside the date drop-down. 3. To reduce News widget clutter, enable the Remove news Item based on end date check box to have Springboard automatically remove the posting. Course instructors and administrators can still see the posting. 2. Attachments: Click the Add a File button to attach a file to the News post. Ver Page 23 pstrain@uakron.edu

24 3. Finished News post: Ver Page 24

25 More to Know: Using the News tool Use the Go to News Tool to manage News content. Create New: Reorder: Delete: Ver Page 25

26 Add and Organize Course Content Springboard! Creating Content Applicable Quality Matters Rubrics Learning Objectives (competencies) 2.1 Objectives build to outcomes. Course outcomes are measureable. 2.2 Each learning module links to an outcome. 2.3 Objectives are plainly stated. 2.4 Students are clear on criteria for meeting meet each module s learning objectives. 2.5 Learning objectives match course level. Applicable Quality Matters Rubrics Instructional Materials 4.1 Materials contribute to learning course objectives. 4.2 How materials move student toward learning objectives is clearly stated. 4.3 Materials need by the student for the course are plainly listed and proper credit given. 4.4 Materials are current. 4.5 Materials present more than one point of view. 4.6 Required materials are clearly stated, as are optional materials. Discussion Springboard Content is organized into Overview, Upcoming Events, and Table of Contents areas. The Course Overview is an optional, brief, description of the course and can include the syllabus or a video welcome message. Upcoming events pulls from calendar based tasks. (Dropbox folders are automatically added to the Upcoming Events calendar). Upcoming Events displays all Events for the next 9 days. And provides a count of the number of upcoming Events. Table of Contents presents all content folders in a chronological list view. This view allows bulk editing, downloading of course files, and provides links to course management tools such as Manage Files, Copy Course Components, and Reports. It is also used to print a course outline. Ver Page 26 pstrain@uakron.edu

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28 Create a content folder (a.k.a. module) Step-by-step 1. Click Content if not on the content page. Notes/Comments 2. Optionally, enter a Course Overview via: 1. Add an Attachment 2. Add a description 3. Drag-&-drop a file attachment Note: Use Chrome or FireFox browsers to drag- &-drop files. 3. Locate and click the Add a module command, below the Table of Contents command. Enter a folder name and press Enter. 4. The entry is made and confirmed. You may also add a folder description. Ver Page 28 pstrain@uakron.edu

29 More to Know: Content Folders Use the More Actions button to make common settings for the folder Create New: Set Completion: Springboard tracks student progress. 1. Automatic marks folders as visited and work completed when a student opens and reads the folder contents. 2. Manual student updates completion status. Delete: : Removes module. 1. Remove everything: Content files are removed from student course view. Files are available from Manage Files. 2. Delete everything Course files are deleted from student view and Manage Files view. This is permanent and not reversible. Ver Page 29 pstrain@uakron.edu

30 Control folder access using Add Restrictions More to Know: Setting Content Folder Restrictions Click Use Start Date, End Date, or Due Date 1. Start Date date folder is available to students. 2. Due Date date assignment is due. 3. End Date last day folder is visible to students. What is important here is, even if End Date is past, the folder is still visible and accepts submissions, avoiding last minute panic s from students with late assignments attached. Ver Page 30

31 Add topics to content folders Create a new HTML course file Springboard! Creating Content New course files include HTML documents, links to external sites, and links to existing Dropboxes, Discussions or Quizzes. Step-by-step 1. Create a New HTML document. From an existing content folder, click the New menu and click. Notes/Comments 2. Complete the title and content fields. You can also Copy from an existing file. 3. Click or to complete the work later. Ver Page 31 pstrain@uakron.edu

32 More to Know: How-to add YouTube video to Content Want to add video? It s easy to add YouTube content to course content. Click Use the YouTube option and search for content. You can also paste the YouTube url: Preview the video within Springboard Ver Page 32 pstrain@uakron.edu

33 More to Know: How-to add YouTube video to Content Use then to complete the task. when ready. Finished post. Ver Page 33

34 Add topics to content folders Create a new Dropbox or Discussion course file Step-by-step 1. Create a New Dropbox or New Discussion assignment. From an existing content folder, click the New menu and click or 2. Complete the title and instruction fields. Notes/Comments Create a Dropbox or Discussion thread on-thefly. 3. Click when finished. 4. The completed Dropbox. You can also set the Dropbox submission options. 5. Check your work: Ver Page 34 pstrain@uakron.edu

35 Add topics to content folders Upload content Springboard! Creating Content Step-by-step 1. It is convenient to resize the browser window such that the file is visible, then, drag and drop the file as illustrated. Notes/Comments Use these steps to upload content from your computer. Use Chrome or FireFox. 2. The 1). Upcoming Events, 2). Table of Contents, 3). Chapter task count, and 4). folder contents are updated. Internet Explorer 9 and earlier do not support drag-&-drop file upload. Ver Page 35 pstrain@uakron.edu

36 More to Know: Alternative to Drag-&-Drop Upload Alternatively, use the New button and Browse your computer for files. Ver Page 36

37 Manage Content Rename topics or content folders Springboard! Creating Content Managing content in Springboard involves renaming content folder or topics, deleting content, re-ordering existing content, restricting folder access, and setting topic due dates. Step-by-step 1. From the Content tool, click the content folder containing the item to rename. Notes/Comments This approach enables editing folder or topic names. 2. For any topic or folder, click the menu and choose. 3. Click the icon and make the edit. Ver Page 37

38 Manage Content Delete topics or content folders Springboard! Creating Content Step-by-step 1. Select the content folder to delete. Next, click the menu and choose. 2. When deleting content, a folder or a topic, this dialog presents: 1. Remove everything, the default choice, keeps a copy of the content in Manage Files but removes the copy presented here in the Content tool. Notes/Comments Remove everything is the safest choice. If unsure, choose this option. 2. Delete everything removes all copies of the file that exist in the course. This is permanent and cannot be undone. If unsure, use option 1: Remove everything from Content but keep all associated files. Ver Page 38 pstrain@uakron.edu

39 Manage Content Re-order topics or content folders Springboard! Creating Content Each piece of content has a Move handle. Use it and drag upward or downward to reposition content within a folder or use the Move handle to move a folder to a new location. Step-by-step 1. Relocate the Breakfast Club critique before the Raising Learns stairs video. Use the Move handle and drag the topic to the new position. Notes/Comments Note the gray bar indicates the new position. 2. Relocate the Chapter 01 folder to the first position. Use the Move handle and drag the folder upward. Note the gray bar that indicates the new position. Ver Page 39 pstrain@uakron.edu

40 Manage Content Update course files without deleting original topic A common scenario involves uploading an updated syllabus to a course. It is efficient to upload a new file and replace the original using only one-step. Step-by-step 1. Within the Content tool, choose. Notes/Comments 2. Ensure that Drag and Drop Upload is checked and click save. 3. Use drag-&drop and upload an updated file. The new file replaces the original in the course content. No deleting or renaming are necessary. Use Chrome or FireFox. Internet Explorer 9 and earlier do not support drag-&-drop file upload. Ver Page 40 pstrain@uakron.edu

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42 Lesson 4: Turning-on the lights Preview After creating your course: creating the folder structure to organize content, uploading content, posting proper Welcome messages and a syllabus, it is time to turn-on the lights and welcome students to your course. We will learn how to activate a course, use the list to contact students, and check student progress. Finally, we will learn how to re-use all of this hard work as we learn how to use the Import/Export/Copy Components tool. Objectives In lesson 3, learn how to: Activate your course Use the Class list tool to contact students Monitor and track class or student progress Ver Page 42 pstrain@uakron.edu

43 Activate your course Step-by-step 1. From Course Home, click ACTIVATE Course (Faculty Only). Notes/Comments This is necessary to make the course available to students. Activation gives instructors total control as to when students may access a course. 2. Enable the Activate checkbox. Start Date and End Date are optional. Use Start Date with Activate to set the activation for a future date. Use End Date to set an expiration date for the course. Ver Page 43 pstrain@uakron.edu

44 Use the Class List Springboard provides the Classlist tool when it becomes important to contact the class using a more immediate tool than the News tool. The Classlist tool filters by group, role, or by name. sent using Classlist automatically copy the instructor on correspondence. Step-by-step 1. Click the Classlist tool Notes/Comments 2. Use the main tabs to filter. 3. Check 1). individual students or 2). use check all. Then 3). click the button. Ver Page 44 pstrain@uakron.edu

45 More to Know Using Classlist Filters Use a combination of these filters to focus your list. Ver Page 45 pstrain@uakron.edu

46 Checking class and student progress Springboard 10.1 has significantly improved the student progress tool. Of particular usefulness is the dashboard feature that enables you to move from a birdseye view of class progress and drill-down to view any student s progress for any Springboard tool. Ver Page 46 pstrain@uakron.edu

47 Check Class Progress Step-by-step 1. Click the Edit Course tool. Notes/Comments 2. Arrange by Category or Name and click, under Learner Management. 3. Hover over the tools. View the class progress as a whole. We learn more about a tool using a Category view but often can locate a tool more quickly using Name. Bar graphs provide actual assignment scores, Content % progress indicates actual percentage of student viewed content items from what is currently available. Ver Page 47 pstrain@uakron.edu

48 Step-by-step 4. Click any student link to view their progress reports. The left panel lists reports. The Summary report is default. Notes/Comments 5. Each additional report presents a performance summary and the ability to drill-down to view the underlying assignments. Notice Chapter 01 detail is collapsed while Chapter 02 is expanded. Ver Page 48 pstrain@uakron.edu

49 Step-by-step 6. Notice the breadcrumb trail functions as a toggle between Class Progress view and Student progress view. 7. Click to return to Class Progress view. Choose another student to view. 8. Click the Content report and then any folder title. We can view assignment detail for any item. Notes/Comments Using the breadcrumb trail is the easiest method to move between the two views. You can also choose Edit Course > View User Progress. When viewing an assignment, the breadcrumb trail is no longer available. Use the browser back button to return to User Progress view for the same students. Ver Page 49 pstrain@uakron.edu

50 Lesson 5: Import and Export Springboard! Creating Content Springboard offers the Import/Export/Copy tool to perform the following tasks: Copy components from another Org Unit Reuse components created in other course offerings (i.e. gradebook), and copy them into a new course. Export Components This allows you to create a backup of your course, including any files within the course - even if they are not used in any of the content modules. Import Components This allows you to import a course, such as a WebCT course, or an e-pack from a publisher. Only the structure is imported no student data will be imported into the course. Ver Page 50 pstrain@uakron.edu

51 Export class components Step-by-step 1. From, click Notes/Comments A new topic is added within the forum. 2. Click, in Site Resources. 3. Choose Export and click 4. Select which components to export. You can Import/Export/Copy components from this same tool. Select All is also an option. You can also choose to select individual items of a component say, only specific pieces of content would be exported. 5. Click when ready. 6. Click at the Confirm screen. This prompts Springboard to package the components for export. Ver Page 51 pstrain@uakron.edu

52 Step-by-step 7. The Export summary report. Notes/Comments 8. Click to collect the exported content. 9. Click the prompt-link to download your content to your computer. 10. Within the browser window, locate the prompt to open the zip file. Different browsers display the download differently. Imagine packing clothing for a trip in a suitcase, which is a more manageable solution. A zip file functions as a suitcase for our content files. Ver Page 52 pstrain@uakron.edu

53 Step-by-step 11. You can either open the zip file and examine its contents or re-use the file by Importing it into another Springboard course. Notes/Comments Contents of exported zip file. Ver Page 53

54 Appendix A: Using and Managing the Discussion Board Discussion Use Forums to organize discussion topics. Discussions take place inside a topic and each topic must belong to a forum to be visible to your students. Any settings you apply to a forum also apply to all of the forum s topics. For example, if you have several topics that allow anonymous messages, you could put these topics in a single forum and enable anonymous messages for that forum. Forum Topic Objectives In lesson 4, learn how to: Create a Discussion forum Add topics to a Discussion forum Ver Page 54 pstrain@uakron.edu

55 Create a New Discussion Forum Springboard! Creating Content Step-by-step Notes/Comments 1. From the Discussion tool, click the menu ad choose. 2. Complete the Title and Description fields. Check Create a new topic to automatically create a new topic with the same name a common task. 3. Click Ver Page 55 pstrain@uakron.edu

56 Create a new topic Step-by-step 1. From the new topic, click the topic menu and Notes/Comments A new topic is added within the forum. 2. Complete the Title field and add a description. Optionally, you can change the target Forum. 3. Optionally, you can require students to post first before viewing the Discussion board posts of others. This was a highly requested feature. 4. Click Ver Page 56 pstrain@uakron.edu

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58 Appendix C: Locate Help Resources Attend a hands-on training session. Software Training services conducts instructor-led training sessions on using Springboard! (Desire2Learn). Register for a training seminar or complete online tutorials at Visit the Software Training web site to obtain copies of training manuals, job aids, and videos. Contact the Zip Support Center a. Phone: b. supportdesk@uakron.edu Complete the Atomic Learning web-based tutorials a. Log in to Zipline b. Select the Faculty/Staff tab c. Click the Atomic Learning link located under the Computer Software Help heading d. Search the product list for Desire2Learn Join the Desire2Learn community a. There is a wealth of resources available online on the Desire2Learn community website. b. Follow the guide below to register, as this is not available to the public. c. Visit the D2L Community site: d. Select the Enrollment link in the upper right corner. e. Be sure to enter your address f. You will receive a receipt of enrollment confirmation (usually within a day). Ver Page 58 pstrain@uakron.edu

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60 Appendix B: Modify Springboard Preferences Here is how to make Notification selections, change display preferences, create an signature, and log out. Step-by-step 1. Choose Profile from the Minibar. Notes/Comments 2. Complete desired fields. Especially important is the profile picture. This information is public to other students within the course. 3. Click when ready. Ver Page 60

61 Step-by-step 4. Choose Notifications form the Minibar menu. 1. Use Contact methods to change which receives notifications. The default is your uakron. Account. 2. Register a mobile phone so you can receive SMS messages instead of messages 3. Summary of activity sends daily reports of Springboard activity for your active a course. 4. Use Instant Notifications to set triggers for or SMS messages. Notes/Comments 5. Use the Minibar menu to. Ver Page 61 pstrain@uakron.edu

62 Appendix D: Course Resources Course manuals: uakron.edu/training Check the Faculty/Staff tab and look for Springboard Create your own YouTube channel: The University of Akron Instructional Services Springboard Self-Help Guides: Access Instructional Services guides for all of the following: Springboard Quick Reference Guides Accessibility Attendance Calendar Chat Checklist Classlist Compentencies Content Course Administration Course Builder Course Offering Discussion Dropbox eportfolio FAQs Getting Started Glossary Grades Groups Homepage HTML Editor Import/Export/Copy Components Intelligent Agents Links Locations Manage Dates Manage Files Metadata Navigation News Notifications Overviews Pager Preferences Profile Question Library Quizzes Registration Release Conditions Respondus Role Switch Rubrics Seating Chart Sections Self-Assessments Special Access Surveys Ver Page 62

63 Index A activate a course, 42 Activate your course, 43 add topics, 34, 35 Adjust Browser Settings, 7 Audio Files, 19 Automatic System Check, 5 B Best Practices in Media, 19 Browser Settings in Safari, 10 C Chatter alert, 14 Chrome browser, 35 Class List, 44 class progress, 46 content folder, 28 content folders, 31 Course Resources, 62 Create Discussion Forum, 55 D delete content folders, 38 Delete topics, 38 Discussion, 14, 34 discussion board, 54 Discussion Board, 54 drag-&-drop file upload, 35 dropbox, 14 Dropbox, 14, 34 E , 14 contact, 14 Export class components, 51 F FireFox, 9 FireFox browser, 35 H Help Resources, 58 HTML course file, 31 I Import and Export, 50 Import/Export/Copy, 42 Internet Explorer, 7, 35 J Java Scripting in Internet Explorer, 8 Javascript in Mozilla FireFox, 9 Javascript in Safari, 10 L Login, 13 M Manage Content, 37 Minibar, 13 More to Know Classlist, 45 More to Know Minibar, 14 More to Know News, 25 More to Know Tables, 22 More to Know Video, 32 N News tool, 20 O Organize Course Content, 26 P PDF Files, 19 Photos, 19 PowerPoint, 19 progress, 49 progress tool, 46 Ver Page 63 pstrain@uakron.edu

64 Q Quality Matters Course Overview and Introduction, 20 Instructional Materials, 26 Learning Objectives, 26 R rename content folders, 37 Rename topics, 37 reorder content folders, 39 Re-order topics, 39 report, 48 S Springboard Preferences, 60 Springboard URL, 6, 13 student progress, 46 T topic create new, 56 U Update course files, 40 V Video Files, 19 Safari (Mac), 10 Ver Page 64 pstrain@uakron.edu

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