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1 Sequence of Events Recorder Configuration Guide Version 8.0 Instruction Bulletin 3070IB0704R03/14 March 2014

2 Electrical equipment should be installed, operated, serviced, and maintained only by qualified personnel. No responsibility is assumed by Schneider Electric for any consequences arising out of the use of this material.

3 This page is intentionally blank.

4 03/2014 Table of Contents CHAPTER 1 INTRODUCTION... 6 SER System and SER Application... 6 About this Instruction Bulletin... 6 Assumptions and Guidelines... 6 CHAPTER 2 SAFETY WARNING... 8 CHAPTER 3 INSTALLATION...10 CHAPTER 4 SER USER & ADMIN ACCOUNT ASSIGNMENTS...12 Overview Where to Assign SER User & Administrative Accounts Setting Up a Local User Assigning Local User to SER User s Group or SER Administrative Group CHAPTER 5 ACCESSING THE SER CONFIGURATION APPLICATION...18 CHAPTER 6 MONITORING AND DIAGNOSTICS...20 Overview of Monitoring Overview of Diagnostics Navigating to Monitoring and Diagnostics CHAPTER 7 USING THE SER CONFIGURATION APPLICATION...23 Main Navigation Sub-Navigation Devices Devices View Devices Edit Devices Time / Accuracy Devices Alarm Sync Devices Templates Sources Events System CHAPTER 8 ADVANCED CONFIGURATION OPTIONS...44 CHAPTER 9 IMPORTING APPLICATION CONFIGURATION DATA...49 APPENDIX A EXAMPLE OF SER MIGRATION UTILITY FILE CONFIGURATION...51 APPENDIX B TIME-STAMPING & EVENT-LOGGING DEVICES...55 APPENDIX C NOTES ON SER INSTALLATION...57 Installation Prerequisites Details about SER Installation APPENDIX D SYMPTOMS & TROUBLESHOOTING...60 APPENDIX E CM4 IOC44 & IOX REGISTERS & ADDRESSES...62 APPENDIX F Database Maintenance Utility...64 Overview Maintenance Scripts Schedule APPENDIX G INSTALLING AN SER SYSTEM OVERVIEW...66 APPENDIX H SCHWEITZER ENGINEERING LABORATORIES (SEL) DEVICES Schneider Electric. All Rights Reserved. 4

6 03/2014 Chapter 1 - Introduction CHAPTER 1 INTRODUCTION SER System and SER Application Sequence of Events Recorder (SER) is a tool for performing root-cause analysis on electrical systems that encounter a chain-reaction of outages or other events. SER is both a system and an application program. The SER system is the composition of event-logging & time-stamping devices, data network components, and PC clients plus PC servers, integrated into a single functional package. This integral system collects, time-stamps down to the millisecond, and stores two-state discrete events for the purpose of root-cause analysis. The accuracy of the timestamps is reliant on timing signals received from the Global Positioning Satellite (GPS) system. The application program is the software components, working in conjunction with the PC client and server machines, to gather and store events on server machines and to provide event viewing, sorting, and filtering on client PCs. About this Instruction Bulletin This instruction bulletin focuses on the SER application program. It covers... Installation of Sequence of Events Recorder (SER) application program Connection and configuration of device communication with SER application program Viewing and interpretation of events on the SER viewers Assumptions and Guidelines The following assumptions and guidelines are presumed... Users of the product and readers of this document are familiar with Microsoft Windows and how to use Microsoft Windows controls, such as text edit boxes, popup menus, etc. Users of the product and readers of this document are familiar with a general understanding of Microsoft web clients and servers and how to use them. Users of the product have working knowledge about their facilities electrical and operational systems Schneider Electric. All Rights Reserved. 6

8 03/2014 Chapter 2 Safety Warning CHAPTER 2 SAFETY WARNING DANGER HAZARD OF ELECTRIC SHOCK, EXPLOSION, OR ARC FLASH Apply appropriate personal protective equipment (PPE) and follow safe electrical work practices. See NFPA 70E. Only qualified workers should install and wire this unit. Turn off all power supplying this unit and the equipment in which it is installed before working on it. Always use a properly rated voltage sensing device to confirm that all power is off. After removing input power, wait a minimum of 30 seconds to allow energy to discharge. Failure to observe these instructions will result in death or injury Schneider Electric. All Rights Reserved. 8

10 03/2014 Chapter 3 Installation CHAPTER 3 INSTALLATION To install SER application program, do the following Meet all prerequisites before installation, referring to Appendix C, Notes on SER Installation, Subsection Installation Prerequisites Perform any necessary actions before, during, or after installation as prescribed in Appendix C, Notes on SER Installation - Subsection Details about SER Installation. Insert SER installation CD into PC server s drive and follow directions as indicated by the installation wizards and the various pop-up dialog boxes. If issues arise relating to installation, then refer to Appendix D to troubleshoot. If this does not resolve issues, then contact Tech Support for assistance Schneider Electric. All Rights Reserved. 10

12 03/2014 Chapter 4 SER User & Admin Account Assignments CHAPTER 4 SER USER & ADMIN ACCOUNT ASSIGNMENTS The following sections identify how to setup SER user & administrative accounts. In order to monitor and view events, a user account must be set up and assigned to the SER Administrative Group or SER Users Group. SER Users and Administrators have the ability to view the Monitor and Diagnostic tabs of an SER application. Only SER Administrators and not SER Users have access to the Setup page. To configure an SER application, administrative privileges must be established by adding the user to the SERAdmin group. Note: this section demonstrates setup of local users only, as opposed to domain users. Overview The first step to setting up either an SER user account or SER administrative account is to add a local (or domain) user account to the host computer, on which the SER server resides. The second step is to assign the user to either an SER users group or SER administrators group. The user may be assigned to both accounts. Note: a local user or group is an account that can be granted permissions and rights from the host computer. Local users and groups are an important security feature because you can limit the ability of users and groups to perform certain actions by assigning them rights and permissions. A right authorizes a user to perform certain actions on a computer. Where to Assign SER User & Administrative Accounts Click Control Panel > Administrative Tools > Computer Management, to activate the dialog box for user setup and assignment to group(s). This action activates the Computer Management dialog box, similar to the first figure illustrated on the next page In the Computer Management tree view, click (if not expanded) the System Tools node to expand. Click (if not expanded) the Local Users & Groups node, a child node to the System Tools node. This action expands the node to reveal the Users node and the Groups node. The preceding actions will have you in the location where to assign SER user and administrative accounts. The second figure on the next page illustrates the expanded Local Users & Groups node 2014 Schneider Electric. All Rights Reserved. 12

13 03/2014 Chapter 4 SER User & Admin Account Assignments Figure 1, Example of Computer Management Dialog Box Figure 2, Example of Computer Management Dialog Box with Expanded Local User and Group Tree Branches 2014 Schneider Electric. All Rights Reserved. 13

03/2014 Chapter 4 SER User & Admin Account Assignments Setting Up a Local User To set up a local user account 1. Be sure to perform the procedure in the previous section. 2.

14 03/2014 Chapter 4 SER User & Admin Account Assignments Setting Up a Local User To set up a local user account 1. Be sure to perform the procedure in the previous section. 2. Do the following as illustrated in the figure below. Figure 3, Steps to Setup a Local User Account Step 1 Right-click Users folder. Click on New User in expanded menu. Step 2 Fill text boxes with appropriate information in the New User dialog box. Uncheck check box entitled User must change password at next login to enable and make accessible the other checkboxes. Click Create button. Click Close button Schneider Electric. All Rights Reserved. 14

15 03/2014 Chapter 4 SER User & Admin Account Assignments Assigning Local User to SER User s Group or SER Administrative Group To assign a local user to either an SER User s Group or SER Administrative Group 1. Be sure to perform the procedures in the previous two sections. 2. Do the following as illustrated in the figure below. Figure 4, Steps to Assign Local User to SER User s Group or SER Administrator s Group Step 1 Be sure to click open the Groups folder. Step 2 Double click either SERAdmin to assign local user to SER administrators group or SERUser to assign to SER users group. Step 3 Click Add button. Go to next page 2014 Schneider Electric. All Rights Reserved. 15

Consult your system administrator if you are uncertain about location or the format of the user

16 03/2014 Chapter 4 SER User & Admin Account Assignments Step 4 Select and fill out appropriate information in the Select Users, Computers, or Groups dialog box. Consult your system administrator if you are uncertain about location or the format of the user s name. Click the OK button. Step 5 Click the Apply button. Click the OK button Schneider Electric. All Rights Reserved. 16

03/2014 Chapter 5 Accessing the SER Configuration Application CHAPTER 5 ACCESSING THE SER CONFIGURATION APPLICATION SER is a web-based application that can be accessed by Internet Explorer 9, 10, and

18 03/2014 Chapter 5 Accessing the SER Configuration Application CHAPTER 5 ACCESSING THE SER CONFIGURATION APPLICATION SER is a web-based application that can be accessed by Internet Explorer 9, 10, and 11 (in non-compatibility mode); Chrome; or Firefox. The following section outlines the process for using the SER User Interface to configure and use the SER application. Open the SER Configuration Application using the desktop shortcut or the shortcut located in the Start Menu at Start > All Programs > Schneider Electric > StruxureWare Solutions > from the server PC. From a remote client enter the URL shown when accessing the page from the server shortcut substituting the name of the server or IP Address for the server portion of the address given as localhost on the server. (Login will be prompted if user has not allowed the browser to save the password or if it is the first time accessing the application.) Examples: name>:<port> address>:<port> The default port for SER is 86 for all supported operating systems. The landing page should look similar to the figure below which is the View Devices page Schneider Electric. All Rights Reserved. 18

20 03/2014 Chapter 6 Monitoring and Diagnostics CHAPTER 6 MONITORING AND DIAGNOSTICS Overview of Monitoring The monitoring tab provides live and historical viewing of alarms and events received from the OPC alarm and event servers. Overview of Diagnostics The diagnostics tab provides real time and historical viewing of activity relating to the Sequence of Events Recorder (SER), and other optional components such as from the Event Notification Module (ENM) if installed. It does not provide information on events transmitted from OPC alarm and event servers. Navigating to Monitoring and Diagnostics Open the Monitoring and Diagnostics application using the desktop shortcut or the shortcut located in the Start Menu at Start > All Programs > Schneider Electric > StruxureWare Solutions > StruxureWare Solutions from the server PC. (Login will be prompted if user has not allowed the browser to save the password or if it is the first time accessing the application.) From a remote client enter the URL shown when accessing the page from the server shortcut substituting the name of the server or IP Address for the server portion of the address given as localhost on the server. (Login will be prompted if user has not allowed the browser to save the password or if it is the first time accessing the application.) Examples: name>:<port> address>:<port> The default port for Monitoring and Diagnostics is 85 for all supported operating systems Schneider Electric. All Rights Reserved. 20

21 03/2014 Chapter 6 Monitoring and Diagnostics The landing page should look similar to the figure below. When the application loads the user is able to go to the Monitoring or the Diagnostics tabs to view logging information. The Monitoring and Diagnostics application allows the user to view live and historical Alarms and Events. It also allows the user to configure the view of information shown (columns), filter both live and historical data, as well as export results to a.csv formatted file for additional investigation or troubleshooting. For more specific information on how to use the Monitoring and Diagnostics application, please refer to the Monitoring and Diagnostics Guide Schneider Electric. All Rights Reserved. 21

Sources 3. Events 4. System Sub-Navigation The Devices main tab is broken into multiple sub-tabs.

23 03/2014 Chapter 7 Using the SER Application CHAPTER 7 USING THE SER CONFIGURATION APPLICATION Main Navigation The main navigation of the application uses four tabs at the top of the page. Each tab is discussed in subsequent sections of this user guide. 1. Devices 2. Sources 3. Events 4. System Sub-Navigation The Devices main tab is broken into multiple sub-tabs. Each sub-tab is discussed in subsequent sections of this user guide. 1. View 2. Edit 3. Time / Accuracy 4. Alarm Sync 5. Templates 2014 Schneider Electric. All Rights Reserved. 23

24 03/2014 Chapter 7 Using the SER Application Devices The Devices tab is the landing page when you launch the SER Configuration Application. As listed above, there are five sub-tabs: 1. View 2. Edit 3. Time / Accuracy 4. Alarm Sync 5. Templates 2014 Schneider Electric. All Rights Reserved. 24

25 03/2014 Chapter 7 Using the SER Application Devices View The Devices View sub-tab lists the devices registered in the SER Configuration Application. The viewer has the following data columns: Device Type Device Name IP Address (of device) Modbus Address/Unit ID (of device) Template (Defines communication & I/O setup. System default is assigned to all devices initially. The user can change the assigned Template for PLC and Protime device types.) Enabled (indicates that the device will be scanned for new events) Last Communications (Date & Time of last communications with the device) 2014 Schneider Electric. All Rights Reserved. 25

03/2014 Chapter 7 Using the SER Application Devices Edit The Devices Edit sub-tab allows the user to edit information about the devices registered in the SER Configuration Application.

26 03/2014 Chapter 7 Using the SER Application Devices Edit The Devices Edit sub-tab allows the user to edit information about the devices registered in the SER Configuration Application. This information correlates to the same data that is shown on the Devices View sub-tab. Select the Device Type from the drop down control to begin editing, adding, or removing devices. Required fields are labeled with a red asterisk (*). Set toggle controls to the Off position to change the device enabled status. To enable the device again so events will be scanned for set the toggle controls back to On. o SER Log refers to events from the selected device. Turning this On or Off will enable and disable event recording respectively from that device. o Alarm Log is separate from the SER Log and is only present in the configuration for the PM8 and CM4 devices. This relates to the onboard alarms that are present on these devices. Turning this log On or Off controls whether alarms from those devices are recorded in SER or not. o NOTE: For PM8's, Alarm Log is the only option as SER only supports onboard alarms for these devices. The Add Devices button allows a user to configure a new device of the Device Type selected in SER. The Remove Devices button allows a user to remove a device from SER Schneider Electric. All Rights Reserved. 26

27 03/2014 Chapter 7 Using the SER Application Special Considerations: Device names must be unique across all Device Types IP Address + Modbus Address must be unique When all additions or modifications to Devices are complete the user must click on Save Changes button to commit the changes to the SER Configuration Application. If the user does not want to save, then click on Discard Changes button and the updates will be restored to previous state. PLOpcAELogger Service, accessible via the System tab, should be Online when SER application is being used. Important! PLOpcAELogger Services should be Stopped and, then, Running again after SER devices, sources, templates, and events have been modified in the setup page Schneider Electric. All Rights Reserved. 27

28 03/2014 Chapter 7 Using the SER Application Devices Time / Accuracy The Devices Time / Accuracy sub-tab allows the user to view the current device time and GPS time synchronization state in one place. Select the Device Type (or All Device Types ) from the drop down control. Enabled devices belonging to the selected Device Type will be displayed. Use the check boxes to mark which devices you want to view the current device time and GPS time synchronization state. Clicking on the check box in the header of the data grid will allow you to select or deselect all devices in the data grid at one time Schneider Electric. All Rights Reserved. 28

well as the Time Sync Status for each device selected with a check mark.

29 03/2014 Chapter 7 Using the SER Application Selecting a device Selecting All Device Types allows you to view all of the enabled devices at one time Click on the Check Accuracy button to request the current Device Date/Time well as the Time Sync Status for each device selected with a check mark. Updates are shown as they are received from the device in the Date Time and Status columns of the screen Schneider Electric. All Rights Reserved. 29

30 03/2014 Chapter 7 Using the SER Application If the device is not synchronized with a GPS device it will display Not Synched. for the status. If the device does not respond to the request it will display a communication loss ( CommsLoss ) status for the device. Other status value may be shown based on response from the device. Please refer to Appendix H for SEL device specific error messages. Note: The time displayed is as read from the device. SER expects each device to be set to (Local Standard Time) Schneider Electric. All Rights Reserved. 30

31 03/2014 Chapter 7 Using the SER Application Devices Alarm Sync The Devices Alarm Sync sub-tab allows the user to upload the event configuration from CM4 and PM8 devices enabled for standard alarm logging. It also allows the user to upload the event configuration from SEL devices (This includes Events, Event Aliases, and Statuses). It is necessary to upload the event configuration from SEL devices before they will appear in the Events tab. Refer to Appendix H for SEL device specific error messages. NOTE: If changes are made to a device s onboard alarm configuration using Struxureware Power Monitoring or Power Monitoring Expert software you must repeat this process to refresh the SER software with the new configuration. Failure to do so may result in the SER software reporting the changed event incorrectly. Select a Device Type from the drop down control. Enabled devices belonging to the selected Device Type will be displayed Schneider Electric. All Rights Reserved. 31

32 03/2014 Chapter 7 Using the SER Application Use the check boxes to mark which Devices you want to sync. Clicking on the check box in the header of the data grid will allow you to select or deselect all devices in the data grid at one time. Selecting a device Click on the Sync Selected Devices button to initiate the sync request for each device selected with a check mark. Updates are shown as they are received from the device in the Status column of the screen Schneider Electric. All Rights Reserved. 32

03/2014 Chapter 7 Using the SER Application Devices Templates The Devices Templates sub-tab allows the user to view, edit, and add or remove tag templates for PLC and Protime Device Types which

33 03/2014 Chapter 7 Using the SER Application Devices Templates The Devices Templates sub-tab allows the user to view, edit, and add or remove tag templates for PLC and Protime Device Types which define communication & I/O setup for devices. In previous versions of SER this was called Tag Templates. Select a Device Type from the drop down control. Defined Templates for the selected Device Type will display in the Templates section on the left of the screen. Click on a Template to view or edit the current values. All fields are required and are labeled with a red asterisk (*). Default Templates can be edited, but the Template Name cannot be changed. To add a new Template for a Device Type, click the Add Template button. To delete a Template click the Remove Template button. All devices that were using this Template will revert to using the Default Template for the Device Type Schneider Electric. All Rights Reserved. 33

34 03/2014 Chapter 7 Using the SER Application Sources Sources in SER are Discrete Input Points or Groups of Points that events originate from. The Sources tab allows the user to view and edit associations of a Source with one or more time-stamping, event-logging Devices. This is a many to many relationship. A Source may be associated with more than one Device and a Device may be associated with more than one Source. Defined Sources in the SER Configuration Application will display in the Sources section on the left of the screen. Clicking on a Source name will retrieve a list of all available Devices and will indicate to the user which Device is currently associated to the Source by check marks. The Source Name can be edited but cannot be blank as indicated with a red asterisk (*). To change Devices associated to a Source, click on the check box next to the Device Name. Clicking on the check box in the header of the data grid will allow you to select or deselect all devices in the data grid at one time. The Device list allows the user to search for devices containing specific string information (e.g. SEL) o Enter a string into the Search field and hit the Enter key on the keyboard. o Devices that have this string in their Device Name will be the only items showing in the results grid Schneider Electric. All Rights Reserved. 34

35 03/2014 Chapter 7 Using the SER Application To add a new Source, click on the Add Source button. o Enter the new Source Name o Associate Devices with the new Source Name as described above. To delete an existing Source, click the Remove Source button. Any Events that were assigned to this Source will be reset to a Not Assigned state (See Events Section on the next several pages). When all new Device/Source associations or modifications to existing Sources are complete the user must click on Save Changes button to commit the changes to the SER Configuration Application. If the user does not want to save, then click on Discard Changes button and the updates will be restored to previous state. Important! PLOpcAELogger Service, accessible via the System tab, should be Online when SER application is being used. PLOpcAELogger Services should be Stopped and, then, Running again after SER devices, sources, templates, and events have been modified in the setup page Schneider Electric. All Rights Reserved. 35

36 03/2014 Chapter 7 Using the SER Application Events The Events tab allows the user to view and edit information about Events and also assign the Event to different Sources. View Events Select a Device Name from the drop down control. o The user can also narrow down the result list by choosing the Source and the Enabled drop down controls. Events that meet the selection criteria will show in the main portion of the screen. Click on an Event row to view and edit Event Attributes and Event Custom Status Attributes. The event viewer has the following data columns: Device Name Card ID Point Event Name (formally known as Description) Source Enabled ( On or Off to indicate if the Events are to be logged by SER) Alias (typically this field is blank) 2014 Schneider Electric. All Rights Reserved. 36

37 03/2014 Chapter 7 Using the SER Application Edit Events Select the Event to edit by clicking on the Event row. Event Attributes and Event Custom Status Attributes will display on the right side of the screen. Only fields that are enabled can be edited. For the majority of Device Types, the user has the option to modify the fields Event Name, Priority, Type, Source, and Enabled. The Event Name field is not editable for SEL devices and for CM4 and PM8 devices when the Type is an Alarm. The Priority field is not editable for CM4 and PM8 devices when the Type is an Alarm. When all edits to Events are complete the user must click on Save Changes button to commit the changes to the SER Configuration Application. If the user does not want to save, then click on Discard Changes button and the updates will be restored to previous state. Note: When editing Events for an SEL Device, the Alias column may become populated for some of the Events. These are taken from the Device after a successful Sync. They allow for a more descriptive name for the event on the device. The Alias column is not editable in SER and must be configured in the device itself Schneider Electric. All Rights Reserved. 37

38 03/2014 Chapter 7 Using the SER Application Assign Individual Events to Sources By default, all Events are associated with their respective Device. To assign events to a Source, choose a different Source from the drop down control for each individual Event. After making any edits the user must Save Changes Schneider Electric. All Rights Reserved. 38

39 03/2014 Chapter 7 Using the SER Application Updates to Multiple Events at One Time SER allows the user to select more than one Event and perform certain updates. These updates are: o Enable the Events o Disable the Events o Assign the Events to a Source Use the check boxes to mark which Events you want to edit. Clicking on the check box in the header of the data grid will allow you to select or deselect all Events in the data grid at one time. Click on the Enable Selected button to enable the selected Events. Click on the Disable Selected button to disable the selected Events. Choose a Source from the drop down control below the data grid and click the Assign button to move the selected Events to a different Source. After updating multiple Events the user must Save Changes. Important! PLOpcAELogger Service, accessible via the System tab, should be Online when SER application is being used. PLOpcAELogger Services should be Stopped and, then, Running again after SER devices, sources, templates, and events have been modified in the setup page Schneider Electric. All Rights Reserved. 39

03/2014 Chapter 7 Using the SER Application Custom Event Functionality for PLC Device Types *** Functionality only applies to Programmable Logic Control (PLC) Devices *** SER allows adding and

40 03/2014 Chapter 7 Using the SER Application Custom Event Functionality for PLC Device Types *** Functionality only applies to Programmable Logic Control (PLC) Devices *** SER allows adding and deleting of Events to a Device/Source only for the PLC Device Type. If the Device Name selected from the drop down control is a PLC Device Type, two additional buttons will appear on the screen that will let the user add or remove an Event. Adding Events By default, the first 32 PLC events are available for selection. If more events are required, follow the steps below: Click the Add Event button. This will generate the next sequential event that does not already exist. The next sequential event may either be an event missing between two preexisting events or a new event at the end of a list of consecutive events. Update the Event Attributes and the Event Custom Status Attributes. After updating the attributes the user must Save Changes. Removing Events Click on the Event row that is to be deleted. Click the Remove Event button. Confirm the message dialog. After the deletion is complete the user must Save Changes Schneider Electric. All Rights Reserved. 40

03/2014 Chapter 7 Using the SER Application System SER relies on an OPC Alarms & Events (AE) Logger (PLOpcAELogger) Service to store or log events. This service is either running or stopped.

42 03/2014 Chapter 7 Using the SER Application System SER relies on an OPC Alarms & Events (AE) Logger (PLOpcAELogger) Service to store or log events. This service is either running or stopped. The PLOpcAELogger Service should be running for normal use. If devices, sources, tag templates, or events are modified in any way, then the service needs to be stopped (put offline) and then needs to be running (put online) again for changes to take effect in the SER application. Clicking on the System tab is where the PLOpcAELogger Service is accessed and gives user options to stop, start, or restart the service. Status Running or Stopped status of the PLOpcAELogger Service. Refresh Status Gets latest status of the service. Start Will start the PLOpcAELogger Service if it is in a Stopped state. Stop Will stop the PLOpcAELogger Service if it is in a Running state. Restart Will restart the PLOpcAELogger Service if it is in a Running state. The service will be stopped and then started. Reset All Will restart the PLOpcAELogger Service if it is in a Running state. The service will be stopped and then started. If the service has a problem being started or stopped, the SER application will notify the user on the screen. Important! PLOpcAELogger Service should be Running when the SER application is being used. PLOpcAELogger Services should be Stopped and, then, Running again after SER devices, sources, tag templates, and events have been modified in the SER Configuration Application Schneider Electric. All Rights Reserved. 42

44 03/2014 Chapter 8 Advanced Configuration Options CHAPTER 8 ADVANCED CONFIGURATION OPTIONS SER has advanced options which are not available out of the box. These options are detailed in this section. Each option can be turned on or off by editing the proper configuration file. The following options can be configured in the SER Setup Web.config file found at the proceeding location: <Drive>:\Program Files\Schneider Electric\StruxureWare Solutions\Websites\SerConfig\Web.config Advanced Event Edit Mode The Advanced Event Edit Mode allows SER to add or delete manual PLC events. These events can be used to reference specific device registers which SER by default cannot access. Open the Web.config file and search for the <add key="advancedeventeditmode" value="false" /> Change to <add key="advancedeventeditmode" value="true" /> o Note: By default its set to false. Save the file Open a new browser session and connect to the application Two additional options will now show in the Events tab if you choose a PLC device New custom events can now be added to and deleted from the PLC device Schneider Electric. All Rights Reserved. 44

45 03/2014 Chapter 8 Advanced Configuration Options Daylight Savings Time (DST) Per Device Option Warning This option must be enabled with absolute care and understanding of the following risks: If a physical device time is not updated on the exact time which Daylight Savings Time applies, there may be missing or overlapping data if events or alarms occur during that time period. This option assumes that the user is responsible for inconsistent data caused by the abuse of enabling or disabling this option. In other words, if the option is enabled/disabled several times for whatever reason, the resulting inconsistent event or alarm data will be the responsibility of the end user. If data becomes inconsistent from the Daylight Savings Time change, the Sequence of Events will become difficult to determine. If missing or overlapping data has occurred then determining the sequence may be impossible. It is recommended to use Standard Time, unless it is absolutely essential that data be received in Daylight Savings Time Schneider Electric. All Rights Reserved. 45

46 03/2014 Chapter 8 Advanced Configuration Options By default, SER assumes information from devices will be received in Standard Time. This means that the physical devices will not send timestamps with local Daylight Savings Time. The Time is converted in the software to display in the Monitoring page with Daylight Savings Time applied. However, if event or alarm data must have incoming Daylight Savings Time timestamps then this option is available per device. Open the Web.config file and search for the <add key=" DSTOptionEnabled" value="false" /> Change to <add key="dstoptionenabled" value="true" /> o Note: By default its set to false. Save the file Open a new browser session and connect to the application The DST Enabled option will now be on the View Devices and the Edit Devices screens for each device 2014 Schneider Electric. All Rights Reserved. 46

03/2014 Chapter 8 Advanced Configuration Options On the Edit Devices tab the user can toggle on or off the DST flag for any device which will have incoming Daylight Savings Time

47 03/2014 Chapter 8 Advanced Configuration Options On the Edit Devices tab the user can toggle on or off the DST flag for any device which will have incoming Daylight Savings Time timestamps. Note: Remember to go to the System tab and restart to the PLOpcAELogger service to apply any changes made to device settings Schneider Electric. All Rights Reserved. 47

03/2014 Chapter 9 Importing Application Configuration Data CHAPTER 9 IMPORTING APPLICATION CONFIGURATION DATA A Microsoft Excel file can be imported into the SER application to automatically do the

49 03/2014 Chapter 9 Importing Application Configuration Data CHAPTER 9 IMPORTING APPLICATION CONFIGURATION DATA A Microsoft Excel file can be imported into the SER application to automatically do the following: Identify the time-stamping, event-logging devices for the SER application software to access Define the specific communication attributes of the time-stamping, eventlogging devices Enable the communication link between the device and the SER application software Specify what value strings are displayed for specific device attributes The SER Migration Utility provides the ability to import such a Microsoft Excel file into the SER application (the blank Excel template is located in the specified install directory under SER > SERSystemImport.xls. The SER Migration Utility comes with the installation of the SER web server and SER web client. Important: Importing SER application configuration data from an Excel Microsoft file will erase any pre-existing configuration in the SER database. To activate the Utility, click All Programs > Schneider Electric > StruxureWare Solutions > SER > SER Migration Utility. On the menu bar, select SER Migration, pull-down, and click on Excel Import and follow instructions as specified in the dialog box. Figure 5, SER Migration Utility Refer to Appendix A to comprehend the layout of the Excel File and its contents. Refer to the SER Migration Utility User Guide located in All Programs > Schneider Electric > StruxureWare Solutions > SER > SER Migration Utility User Guide for more information on the SER Migration Utility Schneider Electric. All Rights Reserved. 49

03/2014 Appendix B Time-Stamping & Event-Logging Devices APPENDIX B TIME-STAMPING & EVENT-LOGGING DEVICES The following devices are integral to the SER system and viewable on the SER event logging

Monaghan SER x53 Card in a PLC 8. Monaghan 984 SER Card in a PLC 9. General Electric (GE) Multilin 489 10. General Electric (GE) Multilin 745 11. General Electric (GE) Multilin 750 / 760 12.

55 03/2014 Appendix B Time-Stamping & Event-Logging Devices APPENDIX B TIME-STAMPING & EVENT-LOGGING DEVICES The following devices are integral to the SER system and viewable on the SER event logging software. 1. Power Logic Circuit Monitor 4250 w/ser Log (w/firmware, Version or Greater) 2. * Power Meter SEPAM Model SEPAM Model SEPAM Model Monaghan Pro Time 7. Monaghan SER x53 Card in a PLC 8. Monaghan 984 SER Card in a PLC 9. General Electric (GE) Multilin General Electric (GE) Multilin General Electric (GE) Multilin 750 / Cyber Sciences SER Cyber Sciences SER Schweitzer Engineering Labs (SEL) 300G 15. Schweitzer Engineering Labs (SEL) 351A 16. Schweitzer Engineering Labs (SEL) 700 Series 17. ION 7650 ReplaceFirmware 18. ION 7550 ReplaceFirmware *NOTE: The PM870 is accurate to a second The user should refer to a device s instruction bulletin for installation and configuration Schneider Electric. All Rights Reserved. 55

57 03/2014 Appendix C Notes on SER Installation APPENDIX C NOTES ON SER INSTALLATION Installation Prerequisites Table 1, Installation Prerequisites The following prerequisites must be met to successfully install SER 8.0. Control Description Processor Quad Core, 4GB RAM minimum recommended Framework.NET Framework IIS Internet Information Services 7.0 or later. Operating Windows 7 System Windows Server 2008 Windows Server 2008 R2 Windows 8 Windows 8.1 Windows Server 2012 Database SQL Server 2008 Express, Standard, or Enterprise Edition SQL Server 2008 R2 Express, Standard, or Enterprise Edition SQL Server 2012 Express, Standard, or Enterprise Edition Hard Disk 150 GB minimum recommended Drive Display Other Devices Other Requirements Other Components DVD-ROM drive Application designed for minimum 1280x1024 resolution. Best experience is using 1920x1080 resolution or higher. Resolution lower than 1280x1024 may result in screen distortion. Microsoft Mouse or compatible pointing device Internet Browser: - Microsoft Internet Explorer 9, 10, 11 (in non-compatibility mode) - Chrome - Firefox Advosol OPC Core Components 2014 Schneider Electric. All Rights Reserved. 57

58 03/2014 Appendix C Notes on SER Installation Details about SER Installation The SER 8.0 Install will attempt to detect the following applications. 1..Net Framework V Advosol OPC Core Components If one of the above components is not found, SER 8.0 setup attempts to install them from the SER Media. The install will also add two new groups to your local computer - SERAdmin and SERUser. In order to perform certain setup and administration tasks using the SER web site, a user must be a member of the SERAdmin group or must be an administrator on the server machine where the SER application is installed. In order to log certain system events in a consistent manner the install will also change the system Application and System log size to at least 1024 kb and set them to overwrite events as needed. After the install is completed the web site should be present in the selected directory. The SER service files are located in the specified destination folder under SER. Links to the SER application and the User Guide will be added to the All Programs section of the Start Menu under Schneider Electric, StruxureWare Solutions. Note: SER software uses TCP port 502 to communicate with devices which are part of the system. Traffic on this port from the server is normal and required in order for the system to work properly. Firewalls which block port 502 between the server and devices will prevent the server from reading events on those devices Schneider Electric. All Rights Reserved. 58

60 03/2014 Appendix D Symptoms & Troubleshooting APPENDIX D SYMPTOMS & TROUBLESHOOTING If symptoms exist and do not match with the ones listed below or if the attempt to implement prescribed solution does not resolve the issue, then please contact Tech Support. Table 2, Symptoms & Troubleshooting Symptoms Error message Unsupported Browser. Solutions Ensure you are accessing the URL with a supported browser. SER 8.0 supports the following browsers: Internet Explorer 9, 10, and 11 (in non-compatibility mode) Chrome Firefox Error message Unauthorized Access. Ensure that you are logging in with a local user account that has been assigned to the user account must be set up and assigned to the SER Administrative Group or SER Users Group. Refer to Chapter 4 for additional information on user accounts and group membership. When accessing the SER application URL the error message The page cannot be displayed is shown. Check to see if there is a firewall rule/policy blocking traffic to the SER or Monitoring and Diagnostics application URLs. If traffic is blocked to the ports used for these applications, request a change to the firewall rules to allow the traffic and save/apply changes. Then try to access again. Note: Port 85 is the default port for the Monitoring and Diagnostics application and Port 86 is the default port for the SER application Schneider Electric. All Rights Reserved. 60

62 03/2014 Appendix E CM4 IOC44 & IOX Registers & Addresses APPENDIX E CM4 IOC44 & IOX REGISTERS & ADDRESSES Table 3, CM4 IOC44 (Slot A) Registers & Addresses Default Alarm Name I/O Point Digital Input & Output Statuses Register Number 1 Register Number 2 Dig In / A-S1 IO Point 03 Digital Input Status Dig In / A-S2 IO Point 04 Digital Input Status Dig In / A-S3 IO Point 05 Digital Input Status Dig In / A-S4 IO Point 06 Digital Input Status Relay / A-R1 IO Point 07 Digital Input Status Relay / A-R2 IO Point 08 Digital Input Status Relay / A-R3 IO Point 09 Digital Input Status Dig Out / A-R0 IO Point 10 Digital Input Status Table 4, CM4 IOC44 (Slot B) Registers & Addresses Default Alarm Name I/O Point Digital Input & Output Statuses Register Number 1 Register Number 2 Dig In / B-S1 IO Point 19 Digital Input Status Dig In / B-S2 IO Point 20 Digital Input Status Dig In / B-S3 IO Point 21 Digital Input Status Dig In / B-S4 IO Point 22 Digital Input Status Relay / B-R1 IO Point 23 Digital Input Status Relay / B-R2 IO Point 24 Digital Input Status Relay / B-R3 IO Point 25 Digital Input Status Dig Out / B-R0 IO Point 26 Digital Input Status Table 5, CM4 IOC44 (Slot C) Registers & Addresses Default Alarm Name I/O Point Digital Input & Output Statuses Register Number 1 Register Number 2 Dig In / C01 IO Point 35 Digital Input Status Dig In / C02 IO Point 36 Digital Input Status Dig In / C03 IO Point 37 Digital Input Status Dig In / C04 IO Point 38 Digital Input Status Dig In / C05 IO Point 39 Digital Input Status Dig In / C06 IO Point 40 Digital Input Status Dig In / C07 IO Point 41 Digital Input Status Dig In / C08 IO Point 42 Digital Input Status Schneider Electric. All Rights Reserved. 62

64 03/2014 Appendix F Database Maintenance Utility APPENDIX F Database Maintenance Utility Overview The Database Maintenance Utility is a set of SQL scripts scheduled to run daily as a Windows scheduled task. These tasks are installed during the SER install to facilitate the maintenance of the various databases associated with Schneider Electric products. Maintenance Scripts Schedule Tasks The scripts associated with the database maintenance tasks are located in the DBMaintenance directory. To change the directory for the backup or some other aspect of the maintenance tasks, edit the scripts in the subdirectory associated with the particular task. All tasks associated with the Database maintenance are scheduled to run once per day during the early morning hours. Database Backup Backup databases Log Backup Backup log files Rebuild Index Rebuild table indexes Reorg Index Reorganize Indexes ShrinkTranLog Shrink Transaction Log TrimDiagnosticLogTable Remove old diagnostic events. By default this task leaves 1,000,000 records for diagnostic events. This is the maximum recommended value as more than this may cause performance degradation. To change the number of records to keep, edit the TrimDiagnosticLogTable.sql file. TrimEventsTable Remove old monitoring events. By default this task leaves 2,000,000 records for monitoring events. This is the maximum recommended value as more than this may cause performance degradation. To change the number of records to keep, edit the TrimEventsTable.sql file Schneider Electric. All Rights Reserved. 64

66 03/2014 Appendix G Installing an SER System - Overview APPENDIX G INSTALLING AN SER SYSTEM OVERVIEW Table 6, Installing & Setting Up an SER System 1. Mount and setup event-logging and time-stamping devices and wire to appropriate automated electrical or mechanical equipment, such as circuit breakers, circuit relays, flow valves, etc. The event-logging and time stamping devices capture, log, and time-stamp events that occur within an electronically automated circuit breaker, circuit relay, flow valve, or any other piece of electronically automated equipment that generates operational, twostate discrete data. An event occurs when a two-state electrical signal transitions from either a zero state to a one state or vice versa. Event-logging and time-stamping devices - such as PowerLogic s Circuit Monitor 4250 s - automatically time-stamp and log the transitions with GPS time values. 2. Mount and setup GPS antenna, GPS receiver, and GPS signal distribution & conversion equipment and wire to appropriate event logging and timestamping devices. GPS antenna, receiver, and signal distributor (GPS Signal Equipment) provide the millisecond time-stamp to the two-state discrete events logged in the event-logging and time-stamping devices. 3. Setup and establish data network communications between event-logging and time-stamping devices and the SER event logging software on a PC Server, using Modbus / TCP. 4. Install and setup SER event logging software onto PC Server Schneider Electric. All Rights Reserved. 66

67 03/2014 Appendix G Installing an SER System - Overview Figure 6, Example Layout of an SER System GPS Signal Equipment Event Logging & Time Stamping Event Logging & Time Stamping Devices 2014 Schneider Electric. All Rights Reserved. 67

69 03/2014 Appendix H Schweitzer Engineering Laboratories Devices APPENDIX H SCHWEITZER ENGINEERING LABORATORIES (SEL) DEVICES Schweitzer Engineering Laboratories (SEL) device support has been added to SER 8.0 in order to accommodate support for SEL Sequence of Events (SER) onboard records. Since these are third party devices, they function differently than standard Schneider-Electric devices and these differences are denoted below: Table 7, SEL Device Differences from Schneider-Electric Devices SEL Device Caveat After creating an SEL device, the device event configuration must be synched. GPS and Event Synch error messages. Description Similar to the way alarms work in a CM4, an SEL device must be synched before events will show up in the Events Setup Page. (See Chapter 8 Setup Pages Device Setup Controls for more information) If an SEL device does not respond there will be two possible error messages: Comms Loss indicates that the device cannot connect due to an incorrect IP address or broken serial connection. Error indicates there is an issue other than IP address or serial communication error, such as device malfunction or incorrect password. Attempting to access the device multiple times in short succession with an incorrect password will cause the device to temporarily block all connections and return a Comms Loss error. SEL events may have aliases in the device. Every event in an SEL device may have an associated alias. Aliases may only be configured on the device. However, it is possible to see an event alias through the User Interface in the Events Setup page. (See Chapter 8 Setup Page Events Setup Controls for more information) Note: When synching the device event configuration, aliases will be pulled from the device. SEL event statuses may have custom names in the device. Typically, digital events contain two statuses, an ON and OFF state. By default, all statuses in SEL devices are given Asserted and Deasserted statuses corresponding to ON and OFF respectively. However, through 2014 Schneider Electric. All Rights Reserved. 69

70 03/2014 Appendix H Schweitzer Engineering Laboratories Devices device configuration, an SEL device may assign custom names to these statuses to be more descriptive. Therefore when trying to view these statuses they may be named something different than their defaults after initially setting up the device. Note: When synching the device event configuration, event statuses will be pulled from the device. If a Custom Status Name is changed through the SER interface, it will have no effect on the custom names in the device. Nor will re-synching the device overwrite Custom Status Names edited in SER. SEL devices may require (if enabled on device) a Level 1 Access Password. Whenever a command is issued on the SEL device, a level 1 password may be required. By default, no configuration should be required in order to communicate. If, however, default passwords have been changed in the device, the password must be entered in the Device Setup page. In order to enter a new password, Edit the SEL Device IP Address Field and enter a connection in the following format: IP:PORT:PASSWORD (EXAMPLE: :4200:OTTER) SEL devices may take up to 60 seconds on a timeout if improperly configured. There is no time synch quality per Event. If an IP Address is incorrectly entered, or an invalid password is given for a level 1 Access command, then the device may take up to 60 seconds until a timeout occurs. SEL devices do not keep a record of time quality per event. When the device has a valid IRIG-B connection, it assumes that the time quality per event is correct. Therefore, when looking at the time quality for a historical event, N/A is given as the response. When performing a Device Status Synch through the SER interface, it is possible to get the current time quality of the device as accurate as +/- 5ms Schneider Electric. All Rights Reserved. 70

PowerLogic Active Pager Module Version 6.1

Version 6.1 Instruction Bulletin 3080IB0801 February 2009 Table of Contents 02/2009 Table of Contents Table of Contents... ii CHAPTER 1 INTRODUCTION... 1 PowerLogic Active Pager Module... 1 About this