RTX with Service Pack 1 Runtime Install Guide

Transcription

1 RTX64 RTX with Service Pack 1 Runtime Install Guide BETA

2 Copyright by IntervalZero, Inc. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, graphic, electronic, or mechanical, including photocopying, and recording or by any information storage or retrieval system without the prior written permission of IntervalZero, Inc. unless such copying is expressly permitted by federal copyright law. While every effort has been made to ensure the accuracy and completeness of all information in this document, IntervalZero, Inc. assumes no liability to any party for any loss or damage caused by errors or omissions or by statements of any kind in this document, its updates, supplements, or special editions, whether such errors, omissions, or statements result from negligence, accident, or any other cause. IntervalZero, Inc. further assumes no liability arising out of the application or use of any product or system described herein; nor any liability for incidental or consequential damages arising from the use of this document. IntervalZero, Inc. disclaims all warranties regarding the information contained herein, whether expressed, implied or statutory, including implied warranties of merchantability or fitness for a particular purpose. IntervalZero, Inc. reserves the right to make changes to this document or to the products described herein without further notice. Microsoft, MS, and Win32 are registered trademarks and Windows 7 is a trademark of Microsoft Corporation. All other companies and product names may be trademarks or registered trademarks of their respective holders. RTX with Service Pack 1 Runtime Install Guide - Beta Document Reference Number: IZ-DOC-X May 2013 IntervalZero 400 Fifth Avenue Fourth Floor Waltham, MA Phone:

3 Contents Editions and Requirements 3 Product Editions 3 Hardware Requirements 3 Supported Network Adapters 3 Hardware Considerations 3 Software Requirements 4 Operating System Requirements 4 Microsoft.NET Framework 4 Administrator Privileges 4 End User Installation 5 Before You Begin 5 Manual Boot Configuration 5 Installation Instructions 6 Product Activation and Configuration 8 Activating your Product 8 Configuring your System 15 Verifying Installation 17 Users and Groups 18 Starting and Stopping the Subsystem 19 Uninstalling 20 Uninstall Considerations 20 Performing the Uninstall 20 Installing RTX64 Runtime from the Command Line 21 Before You Begin 21 Installation Command Line Parameters 21 Setup.exe Supported Options 21 Unsupported Msiexec.exe Options 22 Available RTX64 Options 22 Format 23 Silent Activation and Configuration 23 Uninstalling Using the Command Line 25 Next Steps 26 System Modifications During InstallationPower Settings 27 RTX64 Power State on Machines 27 i

4 Installation Warnings 29 RTX64 Runtime Uninstall IDs 30 Getting Support 31 Third-Party Support 31 Before Calling Technical Support 31 IntervalZero Web Site 31 Contacting Technical Support by Phone 31 ii

5 1 Editions and Requirements This guide describes system requirements and provides installation and setup instructions for RTX64 Runtime. Product Editions IntervalZero provides six different Runtime editions of the RTX64 product, listed below. The edition... Solo Entry Basic Professional Premium Ultimate Includes support for real-time operations on... One dedicated RTSS processor in a multicore/multiprocessor environment. Up to two dedicated RTSS processors in a multicore/multiprocessor environment. Up to three dedicated RTSS processors in a multicore/multiprocessor environment. Up to seven dedicated RTSS processors in a multicore/multiprocessor environment. Up to 15 dedicated RTSS processors in a multicore/multiprocessor environment. Up to 63 dedicated RTSS processors in a multicore/multiprocessor environment. This version of RTX64 is an Ultimate edition. It includes support for real-time operations on up to 63 dedicated RTSS processors. Hardware Requirements This section lists hardware requirements for RTX64 Runtime. Supported Network Adapters RTX64 provides support for a number of network adapters. For the most up-to-date list, see the RTX64 Network Driver Support PDF file at Hardware Considerations RTX64 requires a multiprocessor platform that supports 64-bit Windows 7 with Service Pack 1 or Windows 8. Uniprocessor systems are not supported, since at least one core must be dedicated to Windows and one to RTX64 Runtime. Multiprocessor systems can have as many as 64 cores and as few as 2 cores. IZ-DOC-X Editions and Requirements

6 NOTE: If your system is hyper-threaded, it is recommended that you assign an even number of processors between Windows and RTX64. The Windows logical processor and RTSS logical processor must not share the same physical processor. Some hardware configurations are not supported by RTX64 Runtime installations. When RTX64 Runtime can detect these unsupported configurations they are indicated with a popup error message. Although RTX64 Runtime runs on most x64 platforms, unique attributes of some processors require special consideration before selecting them as a target system. For a comprehensive list of approved and supported hardware, see the Microsoft Windows Logo Program web page: On certain Dell dual-processor systems with the Intel Xeon chip sets (for example, Dell 650, Dell 670), the maximum timer delivery latency for a periodic RTX64 timer is doubled under intensive video activities. Investigation results show that the high latency is inherited from the hardware. Software Requirements This section lists software requirements for the RTX64 Runtime. Operating System Requirements The RTX64 Runtime is supported on the 64-bit multi-processor configurations of these operating systems: Windows 8 Windows Embedded Standard 8 Windows 7 with SP1 Windows Embedded Standard 7 with SP1 (must support MSI installation to allow RTX64 to be installed) Microsoft.NET Framework RTX64 Runtime requires Microsoft.NET Framework 4.0 Client. If it is not already installed on your machine, you will not be able to install this version of RTX64 Runtime.you will be prompted to install it during program installation. For more information, see Installation Instructions. Administrator Privileges Administrator privileges are required for installing and uninstalling the RTX64 product. RTX with Update 1 provides local Windows Groups to control user access to RTX64 features. By default, all users are members of the RTX64Administrators, RTX64Users and RTX64Debuggers groups. These groups should be modified to only include necessary users. For more information, see Users and Groups. IZ-DOC-X Editions and Requirements

7 2 End User Installation Before You Begin Before you begin the installation, do the following: Verify that your configuration meets the system requirements described earlier in this document. You must have administrator privileges on your system. IntervalZero recommends that you de-select the Windows Automatically reboot option. You can find this option under Start > Control Panel > System and Security > System > Advanced System Settings > Startup and Recovery > Automatically Restart. De-selecting this parameter allows you to view blue screen information. Exit all Windows programs. RTX64 requires Microsoft.NET 4.0 to be installed on the system. You must install.net 4.0 before you install RTX with Update 1 Runtime. You can download the.net 4.0 standalone installer from Manual Boot Configuration You must manually modify boot configuration settings using a Command Line. Steps: 1. Find the number of processors on your system: Start > Control Panel > Hardware and Sound > Devices and Printers > Device Manager > Processors. 2. Open a Command Prompt as administrator. 3. Type RtxBootConfig. 4. Set the number of Windows and RTSS processors: RtxBootConfig /w <number of Windows processors> /r <number of RTSS processors> For example, RtxBootConfig /w 2 /r 1 IZ-DOC-X End User Installation

8 TIP: You can set the number of RTSS processors without specifying the number of Windows processors. To do this, type RtxBootConfig /r <number of RTSS processors>. For example, RtxBootConfig /r 2. The number of Windows processors is automatically determined using the following equation: # of Windows processors = # of total processors - # of RTSS processors. 4. Reboot your computer. 5. Choose the RTX64 boot configuration at system startup: [Operating System] Windows 7 - RTX64 NOTE: You must boot into the RTX64 configuration before starting the Subsystem. For information on manually starting the Subsystem once RTX64 has been installed, see Starting and Stopping the Subsystem. NOTE: This process automatically creates a RTX64 boot configuration if one does not already exist. Steps: 1. Find the number of processors on your system: Start > Control Panel > Hardware and Sound > Devices and Printers > Device Manager > Processors. 2. Open a Command Prompt as administrator. 3. Copy your current configuration: bcdedit /copy {current} /d "Windows 7" 4. Set the desired number of Windows processors: bcdedit /set numproc %winprocs% 5. Rename the configuration: bcdedit /set description "Windows 7 - RTX64" 6. If you type bcdedit, you will see a backup configuration "Windows 7" and that the current configuration is now "Windows 7 - RTX64" 7. Reboot your computer. 8. Choose the RTX64 boot configuration at system startup: [Operating System] Windows 7 - RTX64 NOTE: You must boot into the RTX64 configuration before starting the Subsystem. For information on manually starting the Subsystem once RTX64 has been installed, see Starting and Stopping the Subsystem. Installation Instructions IMPORTANT: You must have.net Framework 4.0 Client installed before you install RTX64. If.NET 4.0 is not installed, the RTX64 installer will prompt you. IZ-DOC-X End User Installation

9 NOTE: You can also install the RTX64 Runtime silently. For instructions, see Installing RTX64 Runtime from the Command Line. IMPORTANT: You must not be booted into the RTX64 configuration when you install this Service Pack. Doing so will cause the configuration to fail. To install RTX64: 1. Download the self-extracting executable, RTX64_2013_Runtime_with_Service_Pack_1_BETA_ Setup.exe, from the IntervalZero web site: For access to evaluation kits, go to the URL: In the form that appears, select RTX64 from the drop-down list, fill out the contact information, and click Submit. 1. Double-click the RTX64_2013_Runtime_with_Service_Pack_1_BETA_Setup.exe. 2. Click Next in the IntervalZero RTX64 Runtime installation Welcome window. NOTE: If Microsoft.NET 4.0 is not already installed on your machine, you will be prompted to install it at this point. You can download the.net 4.0 standalone installer from Once.NET 4.0 has been installed, re-launch the RTX64 installer by double-clicking the file RTX64_2013_Runtime_with_Service_Pack_1_BETA_Setup.exe. 3. Read the End User License Agreement, select I accept the terms in the license agreement and then click Next. 4. Optionally, change to a destination other than the default: C:\Program Files\IntervalZero\RTX Click Next in the Destination Folder screen. 6. In the Custom Setup screen, optionally select the components you want to install. Note that the RT- TCP/IP stack requires a separate activation key. Click Next when finished. 7. In the Ready to Install the Program screen, click Install. 8. Click Install to install the RTX64 Plug and Play driver. 9. Click Finish in the installation Completed screen. 10. Activate your product. See Product Activation and Configuration. 11. Reboot your computer, and then choose the RTX64 boot configuration at system startup: [Operating System] Windows 7 - RTX64 IZ-DOC-X End User Installation

10 Product Activation and Configuration The Activation and Configuration dialog appears once the RTX64 Runtime has been successfully installed. You must activate your RTX64 product and configure the boot configuration through this dialog. Activating your Product You can activate and lock your product to a specific machine or IntervalZero-provided dongle. The steps required to activate your product will depend on whether or not the machine is connected to the Internet. If you have a dongle that has already been activated, and has a license file associated with it, skip to section To use a dongle that has already been activated. To activate your product (Internet connection): 1. Open the Activation and Configuration dialog. This dialog appears once RTX64 has been installed. You can also launch it from Start > All Programs > IntervalZero RTX Runtime > Activation and Configuration. If you want to activate to an IntervalZero-provided dongle, connect the dongle to the machine now. When a dongle is connected to the machine, a dongle icon appears in the Activation and Configuration dialog. IZ-DOC-X End User Installation

11 Icon: Status: Result: Dongle recognized and active Locks RTX64 component(s) to the dongle If you have a dongle connected to the machine, but do not want to lock your product to the dongle, click the dongle icon to turn off the dongle. Icon: Status: Result: Dongle recognized but turned off Locks RTX64 component(s) to the machine IMPORTANT: Once components are locked to a dongle, the dongle must be connected in order to use RTX64 components on that machine. 2. Make sure your machine is connected to the Internet with access to the IntervalZero License Server. Icon: Status: Network Connection No Network Connection Result: Continue with activation Configure a Proxy Server IZ-DOC-X End User Installation

12 If no network connection is found, make sure all network cables are plugged in and click the Network icon to refresh. If a network connection still isn t found, you may need to configure a Proxy Server. To do this, click the Configure Proxy button and provide the requested settings: This information should be available from your IT department. NOTE: The proxy server must be able to proxy HTTP connections. SOCKS proxies are not supported. NOTE: If no network connection can be established, skip to To activate your product (no Internet connection). IZ-DOC-X End User Installation

13 3. Enter your activation key and then click Activate. The product components activated by your key are indicated by a check mark in the Components box. Note that the RT-TCP/IP Stack requires a separate license. TIP: You can find your activation key in the you received from IntervalZero Sales. 4. Click Configure to configure system processors. See Configuring your System below for more information. IMPORTANT: You must configure the RTX64 Subsystem before you can use RTX64. IZ-DOC-X End User Installation

14 To activate your product (no Internet connection): If the computer on which you installed RTX64 is not connected to the Internet, the activation process requires a few additional steps. 1. Open the Activation and Configuration dialog. This dialog appears once RTX64 has been installed. You can also launch it from Start > All Programs > IntervalZero RTX Runtime > Activation and Configuration. If you want to activate to an IntervalZero-provided dongle, connect the dongle to the machine now. If a dongle is connected: When a dongle is connected to the machine, a dongle icon appears in the Activation and Configuration dialog. IZ-DOC-X End User Installation

15 Icon: Status: Result: Dongle recognized and active Locks RTX64 component(s) to the dongle If you have a dongle connected to the machine, but do not want to lock your product to the dongle, click the dongle icon to turn off the dongle. Icon: Status: Result: Dongle recognized but turned off Locks RTX64 component(s) to the machine IMPORTANT: Once components are locked to a dongle, the dongle must be connected in order to use RTX64 components on that machine. 2. Check your Internet connection. Continue with these steps only if there is no connection to the Internet. If you are connected, follow the steps in the previous section: 3. Enter your activation key and then click Activate. TIP: You can find your activation key in the you received from IntervalZero Sales. NOTE: If you enter an invalid activation key, you will not know until you attempt to generate a license file in Step 10. IZ-DOC-X End User Installation

16 4. In the dialog that appears, click Yes to create a fingerprint file. 5. In the Save As dialog, name the file fingerprint.rfp. By default, the file will be saved to the desktop. 6. Navigate to the desktop, and then copy and paste the file fingerprint.rfp to an external device. 7. Connect the device to a machine with Internet connectivity. 8. Launch a web browser, and navigate to 9. Browse for and open the file fingerprint.rfp. 10. Agree with the Terms & Conditions. 11. Click Activate to generate a license (.lic) file. 12. In the File Download dialog, click Save. 13. Copy the file License.lic to the external device, and transfer it to the machine on which RTX64 is installed. 14. In the Product Activation dialog, click Import License. 15. Browse for and open the file License.lic. 16. Click Configure to configure system processors. IMPORTANT: You must configure the RTX64 Subsystem before you can use RTX64. IZ-DOC-X End User Installation

17 To use a dongle that has already been activated: If the dongle you have received has already been activated, you only need to import the provided license file. 1. Connect the dongle to a USB port on the machine. 2. Open the Activation and Configuration dialog. This dialog appears once RTX64 has been installed. You can also launch it from Start > All Programs > IntervalZero RTX > Activation and Configuration. 3. Make sure the Activation and Configuration utility recognizes the dongle: Icon: Status: Result: Dongle recognized and active Locks RTX64 component(s) to the dongle If the dongle is not recognized, make sure it is securely connected to your machine. Proceed once you see the Dongle Active icon. 4. In the Product Activation dialog, click Import License. 5. Browse for and open the file License.lic you received with the activated dongle. NOTE: The license is locked to the dongle. The dongle must be connected to the machine in order to use RTX64 components. 6. Click Configure to configure system processors. IMPORTANT: You must configure the RTX64 Subsystem before you can use RTX64. Configuring your System Through the Configure screen, you can assign available processors to Windows or RTX64. The configuration routine automatically detects the total number of processors on your system. IZ-DOC-X End User Installation

18 To assign processors: 1. In the Activation and Configuration dialog, click Configure to configure system processors. You can assign processors between Windows and RTX64. There must be at least one Windows processor (indicated by the lock). 2. Click Done to complete configuration. 3. When you are prompted, click Yes to reboot your computer. Choose the RTX64 boot configuration at system startup: [Operating System] Windows 7 - RTX64 For more information, see Modifications to the Boot Configuration. NOTE: The RTX64 Properties control panel will not provide completely accurate information until you reboot your system. Even if you don't reboot immediately, all changes will be saved and will take affect after the next reboot. IZ-DOC-X End User Installation

19 Verifying Installation Once RTX64 has been installed and you are booted into the RTX64 boot configuration, you can run the System Response Time Measurement (SRTM) utility to verify that the installation was successful. Steps: 1. Make sure the subsystem is running: a. Open a Command Prompt as administrator. b. Type RTX64Config /status c. If a status other than STARTED is returned, type RTX64Config /start 2. Open Windows Explorer and navigate to the %Rtx64Dir%\bin directory. NOTE: If you accepted the installation defaults, this location is: C:\Program Files\IntervalZero\RTX64\bin 3. Run SRTM using RtssRun: a. Open a Command Prompt as administrator. b. Type RtssRun followed by the full path to the RTSS application. Note that RtssRun lists the process ID for the application. You will need this ID in order to stop the process with RtssKill. 3. Run SRTM by double-clicking the srtm.rtss executable. You should hear a steady 1 KHz tone for 15 seconds and a histogram of the system s response time measurements should appear on the screen. Sample Output from srtm.rtss SRTM v1.0 timer delivery latencies for a periodic RTX64 timer: Timer Period = 100 us, Clock Resolution = 0.1 us. Sample Period = 15 s, Total Ticks = Summary: Minimum = 0 us, Average = 0 us, Maximum = 3 us Histogram: 0-1 us: us: us: us: us: 0 *** IZ-DOC-X End User Installation

20 Users and Groups RTX64 provides a number of Windows user groups to allow for granular control of RTX64 permissions. Group Permissions RTX64Debuggers Ability to debug RTSS applications RTX64Administrators Full access to all RTX64 resources RTX64Users Read access to all RTX64 resources Ability to execute RTSS applications Ability to terminate RTSS processes By default, all authenticated users who log on to the system can control, configure, and run the RTX64 Subsystem and RTSS applications. The default RTX64 groups include: The Windows group Authenticated Users The Windows user SYSTEM (also known as LocalSystem) System administrators can control access to the RTX64 resources by configuring members of the RTX64Administrators, RTX64Users, and RTX64Debuggers groups. IMPORTANT: The Windows user SYSTEM must never be removed from any of the RTX64 groups. When modifying RTX64 groups, remove Authenticated Users from all RTX64 groups, then add individual users to specific groups based on their usage needs. Notes User Administrator and processes elevated to Administrator will always have the same rights as members of the RTX64Administrators group, as well as all rights associated with user Administrator. Members of the RTX64Users group can run RTSS applications via RtssRun, which starts the RTX64 Subsystem. However, these members will not be able to see the run status of the subsystem in the RTX64 Properties control panelthrough the RTX64Config command line utility, due to the group's access restrictions. When you make a change to any of the three RTX64 groups above, you must log out and then log back in for the change to take effect. IZ-DOC-X End User Installation

21 Starting and Stopping the Subsystem In this version of RTX64, you can start and stop the subsystem using the RTX64Config command line utility. You can also view the status of the subsystem with this utility. NOTE: The subsystem and RT-TCP/IP stack (if licensed) start automatically when you run an RTSS application. Steps 1. Open a Command Prompt as administrator. 2. Type RTX64Config, and then type a parameter. For example, to start the subsystem: RTX64Config /start Parameters /start Starts the subsystem /stop Stops the subsystem. All RTSS processes must be stopped before you can stop the subsystem. /status Outputs the current state of the subsystem (STARTED, STOPPED, or ERROR) IZ-DOC-X End User Installation

22 Uninstalling Uninstall Considerations Keep the following in mind when removing RTX64 from your system: Before RTX64 Runtime is uninstalled from a system, any devices given to RTX64 must be returned to Windows by using the Windows Device Manager. The RTX64 Properties control panel must be closed before uninstalling RTX64. An error message appears if you do not allow the RTX64 subsystem to be stopped automatically during an uninstall. Performing the Uninstall If you need to uninstall any of the RTX64 components, perform the appropriate procedure, as described below, for your version of Windows. Steps: 1. Stop the RTX64 subsystem using the RTX64Config utility: a. Open a Command Prompt as administrator. b. Stop all running RTSS processes. c. Type RTX64Config /stop. 2. From the Start menu, choose Control Panel. 3. Under Programs, click Uninstall a Program. 4. Select the IntervalZero RTX with Service Pack 1 BETA program and click Uninstall. 5. Click Yes to confirm. 6. Verify that Automatically close applications and attempt to restart them after setup is complete is selected and click OK if the Files In Use dialog is displayed. IZ-DOC-X End User Installation

23 3 Installing RTX64 Runtime from the Command Line The silent installer provides the ability to install the RTX64 Runtime from the command line. This makes it possible to install the RTX64 runtime within another product installation. Take note of the following information before you begin. If a previous version of RTX64 is already installed on the system, you must uninstall it and reboot the system before you can install RTX If an update was applied to that previous version, you must also manually uninstall the update. Administrator privileges are required Installation must be done from an account that has administrator privileges. This can be done in one of several ways: Before You Begin Before you begin the installation, do the following: Verify that your configuration meets the system requirements described earlier in this document. You must have administrator privileges on your system. IntervalZero recommends that you de-select the Windows Automatically reboot option. You can find this option under Start > Control Panel > System and Security > System > Advanced System Settings > Startup and Recovery > Automatically Restart. De-selecting this parameter allows you to view blue screen information. Exit all Windows programs. RTX64 requires Microsoft.NET 4.0 to be installed on the system. You must install.net 4.0 before you install RTX with Update 1 Runtime. You can download the.net 4.0 standalone installer from Installation Command Line Parameters Setup.exe Supported Options The RTX64 Silent Installer uses Setup.exe to perform the installation. You can use other supported Setup.exe options if desired. For a full list of options, enter this command in a Command Prompt: RTX64_2013_Runtime_with_Service_Pack_1_BETA_Setup.exe /? IZ-DOC-X Installing RTX64 Runtime from the Command Line

24 Option Description /s Makes the setup.exe run silently. /v Optional. Tells setup.exe to pass the quoted parameters into msiexec.exe. /qn Required. Tells msiexec.exe to run silently. Unsupported Msiexec.exe Options The following are Msiexec.exe options that are not supported. If used, an error message will appear and setup will abort. Option Description /a An administrative install, performed using the /a option, is not the same as running with administrative permissions. The RTX64 Runtime Silent Installation must be run with administrative permissions, as explained in this document. An administrative install is performed to a network for the purpose of making a product available to users in a workgroup. This type of group-wide installation is not supported by RTX64. /j Advertise a product Available RTX64 Options Option INSTALLDIR=<Directory> Description Optional. Installation directory. If you omit this parameter, the installation process installs RTX64 Runtime into this directory: <WINDISK>\Program Files\IntervalZero\RTX64 where <WINDISK> represents the disk on which Windows is currently installed. If you use this parameter, your installation process is responsible for verifying that the disk exists and the directory is valid and writeable. IZ-DOC-X Installing RTX64 Runtime from the Command Line

25 Format Below are examples of supported commands: RTX64_2013_Runtime_with_Service_Pack_1_BETA_Setup.exe /s /v"/qn INSTALLDIR=\ C:\Program Files\MyFolder\ " and RTX64_2013_Runtime_with_Service_Pack_1_BETA_Setup.exe /s /v"/qn ADDLOCAL=ALL" Silent Activation and Configuration You can activate your product and configure the RTX64 boot configuration. You can activate and lock your product to a specific machine or IntervalZero-provided USB dongle. To activate your product (Internet connection required): 1. Navigate to the RTX64\bin directory and run RTX64ActivationUtil.exe as Administrator. 2. Type the -a flag, and then provide your activation key. For example: RTX64ActivationUtil.exe -a RTX TCP TIP: You can find your activation key in the you received from IntervalZero Sales. 3. If running from a command prompt, the activated components are displayed. 4. If you want to force activation to an IntervalZero-provided dongle, you can use the -dongle flag. If you want to force activation to ignore a dongle, use the -nodongle flag. For example: RTX64ActivationUtil.exe -a -dongle RTX TCP (forces activation to dongle) RTX64ActivationUtil.exe -a -nodongle RTX TCP (forces activation to machine) RTX64ActivationUtil.exe -a RTX TCP (machine activation) IZ-DOC-X Installing RTX64 Runtime from the Command Line

26 Usage RTX64ActivationUtil.exe Parameters -a Key - Creates and activates the RTX64 license. -af Key file - Automatically creates the fingerprint file. -ef Key file - Exports a fingerprint file. -lf File - Imports the license file. -aa Key - Automatically activates the key. -ia File - Imports the activation file. -dongle Key - Forces activation to a dongle. -nodongle Key - Forces activation to a machine -detectdongle Key - Detects the ID of the dongle connected to the machine. -w Proc - Sets the number of Windows processors. Requires -r. Restart is required. Example: RTX64ActivationUtil.exe -w 3 -r 5 -r Proc - Sets the number of RTSS processors. Requires -w. Restart is required. Example: RTX64ActivationUtil.exe -w 3 -r 5 -h Displays help. Setting the boot configuration: 1. Navigate to the RTX64\bin directory. 2. Run RTX64ActivationGUI.exe as Administrator. You must license the product before you configure the system. 3. Provide the number of Windows -w and RTSS -r processors. For example, to assign 3 processors to Windows and 5 processors to RTX64 on a dedicated system, you would type: RTX64ActivationGUI.exe -w 3 -r 5 4. Restart the system. Usage RTX64ActivationGUI.exe Parameters -w Proc - Sets the number of Windows processors. Requires -r. Restart is required. -r Proc - Sets the number of RTSS processors. Requires -w. Restart is required. IZ-DOC-X Installing RTX64 Runtime from the Command Line

27 Uninstalling Using the Command Line The same system configuration changes will result when performing a silent install as would occur when using the Windows Add/Remove program utility. For more information, see Uninstalling. The complete format of the command line interface for uninstalling RTX64 Runtime is: msiexec /qn /norestart /x{cecd8fa7-953a-46a9-bf4f-42e54cdae210} For a list of the format strings for previous versions of RTX64 Runtimes, see Appendix C: RTX64 Runtime Uninstall IDs. IZ-DOC-X Installing RTX64 Runtime from the Command Line

28 4 Next Steps Once you've successfully installed RTX with Service Pack 1 Runtime, we recommend you review the RTX64 documentation available from the Start menu under IntervalZero RTX Runtime. The RTX64 installation creates three user groups: RTX64Users, RTX64Administrators, and RTX64Debuggers. A user must belong to a group in order to use RTX64. To add a user to a group: a. From the Start menu, right-click on Computer, and then click Manage. The Computer Management window appears. b. Click Local Users and Groups > Groups. c. Click the group name. Add users in the Properties window that appears. See Users and Groups for more information. IZ-DOC-X Next Steps

29 Appendix A System Modifications During InstallationPower Settings The RTX64 installation process performs several system modifications. This section describes the modifications that are made and why they are necessary. RTX64 Power State on Machines RTX64 does not support Windows hibernation or hybrid sleep. These features must be disabled to provide realtime performance. To facilitate this process, the installer creates and enables a new power state on your machine ( RTX64-Recommended ) with the proper settings. See the next two topics for details.we recommend creating and enabling a new power state on your machine, called RTX64, with the proper settings, described below. Before creating and enabling the RTX64-recommended power state, the installer clones your machine s existing power state. During an uninstall, the RTX64 installer reactivates the original power state and deletes the RTX64- Recommended state. Configure RTX64 Recommended power settings: 1. From the Start menu, choose Control Panel. 2. Click System and Security, and then click Power Options. 3. Click High performance, and then click Change plan settings. 4. Set Turn off the display to Never. 5. Set Put the computer to sleep to Never. 6. Click Change advanced power settings. Configure the advanced settings as recommended below. 7. Click OK in the Power Options dialog. 8. Click Save changes. Basic Settings Category Sleep Display Settings Sleep After = Never Allow hybrid sleep = Off Hibernate after = Never Turn off display after = Never IZ-DOC-X System Modifications During InstallationPower Settings

30 Advanced Settings Category Hard disk Sleep PCI Express Settings Turn off hard disk after = Never Sleep After = Never Allow hybrid sleep = Off Hibernate after = Never Link State Power Management = Off Processor power management Minimum processor state = 100% Maximum processor state = 100% Display Turn off display after = Never On laptops, both AC and DC behaviors are set for all the above. IZ-DOC-X System Modifications During InstallationPower Settings

31 Appendix B: Installation Warnings Possible registry key values in case of a warning during a silent install are shown in the following table. Nbr Description of the warning 500 Unable to back up boot.ini file. 501 Unable to back up boot.ini file. 502 Unable to back up boot.ini file. 505 Setup was unable to interface with the power management service. Please note that an RTX64-Compatible power configuration will not be created. See the RTX64 Installation Guide for details on the RTX64 Recommended power state. 506 Setup was unable to interface with the power management service. Please note that an RTX64-Compatible power configuration will not be created. See the RTX64 Installation Guide for details on the RTX64 Recommended power state. 507 There was an error enabling the RT-TCP/IP stack. 508 There was an error setting TCP/IP-USB dependency. 509 There was an error enabling the RTX64 USB stack. 510 Setup was unable to save your current boot configuration. During the upgrade process, the default RTX64 boot configuration will be created. 511 Setup was unable to save your current boot configuration. During the upgrade process, the default RTX64 boot configuration will be created. 512 Setup was unable to save your current boot configuration. During the upgrade process, the default RTX64 boot configuration will be created. 513 Setup was unable to save your current boot configuration. 514 Setup was unable to save your current boot configuration. During the upgrade process, the default RTX64 boot configuration will be created. 515 Unable to back up boot.ini file. 516 Unable to back up boot.ini file. The upgrade process will revert your RTX64 boot configuration to RTX64 defaults. 517 Unable to restore boot.ini file. Your boot configuration settings are saved in boot.ini_ bak. You may manually copy this file over the boot.ini file to restore your settings. 518 Before installing RTX64, setup created a backup of your original (pre RTX64) boot.ini file and named it "boot.ini_". During the current upgrade process, setup copied this backup file before uninstalling RTX64. Setup is trying to copy the second backup "boot.ini bak" back to "boot.ini_" for later use, but failed to do so. 519 There was an error disabling the RTX64 USB stack. 520 There was an error removing the RT-TCP/IP-USB dependency. 521 Setup failed to stop the RTX64 Realtime Subsystem or failed to determine its state. IZ-DOC-X Installation Warnings

32 Appendix C: RTX64 Runtime Uninstall IDs You can uninstall RTX64 Runtimes via command line using the format strings in the table below. RTX Version RTX Complete Format of the Uninstall Command Line Interface msiexec /qn /x{287df0cc-7a4a d8e-967be17000e1} IZ-DOC-X RTX64 Runtime Uninstall IDs

33 Getting Support IntervalZero offers a number of support options for RTX64 users, including technical support and the IntervalZero Web site. Third-Party Support If you are a customer who purchased an IntervalZero product through a third-party reseller, contact the reseller for support. Before Calling Technical Support Please have the following information ready before calling IntervalZero Technical Support: Your Support ID Customers who purchase direct support receive an address and password for use when accessing the IntervalZero support web site. The Version Number of Your RTX64 Software Before calling technical support, determine the version of RTX64 installed on your system. To obtain the RTX64 version number: 1. Launch a command prompt. 2. Type RTX64Config followed by /info product. For example: RTX64Config /info product To obtain the RTX64 version number: 1. Click Start > All Programs > IntervalZero > RTX Runtime > RTX64 Properties. 2. Record the RTX64 version that is shown in the RTX64 Properties window. IntervalZero Web Site The IntervalZero Customer Support Web page is located at: The IntervalZero support web pages provide electronic access to the latest product releases, documentation, and release notes. With a valid address and password, you can access the online problem report database to submit new issues or to obtain the status of previously reported issues. Contacting Technical Support by Phone For technical support related to installing and using RTX64, you can call technical support at At the prompt, press 3 for Support. Hours are Monday - Friday, 8:30 a.m. 5:30 p.m. US Eastern time (GMT-500), excluding holidays. IZ-DOC-X Getting Support

34 Index A activation 8, 23 B boot configuration 15 modifications 5 C command line format 23 installing from 21 uninstalling from 25 G groups 18 H hardware considerations 3 requirements 3 supported network adapters 3 I installing 6 before you begin 5, 21 boot configuration 5 from a command line 21 options 21 system modifications during installation 27 product editions 3 R requirements hardware 3 software 4 S software operating system requirements 4 requirements 4 subsystem starting 19 stopping 19 system modifications 27 U uninstalling 20, 25 users 18 V verifying program installation 17 W warnings during installation 29 L licensing 8, 23 N network adapters 3 O operating system requirements 4 P permissions 18 I