UTC coaxial control PTZ control To call a preset Call the cruise line Record function...

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2 Catalog Preface Product Description Product Overview Product appearance Technical specification Function Features Introduction of product appearance and structure Panel description Product interface introduction Mouse operation instructions Remote controller instruction Input method instruction Installation and connection Installation notes Check goods About panel and rear panel Install hard disk CCTV system connection Operation System Instruction Boot / Login / Logout / Restart / Shutdown screen output / Shutdown Boot Login Logout Reboot Shutdown screen output Shut down Split screen Boot Wizard Mobile phone APP download General setups (Time/Language) Fast Network (one key to the Internet) Channel Mode Encode setup Access analog cameras and IP Camera added Screen polling (Auto switch) Electronic zoom Main menu Introduction Video playback Video Backup Color Adjust Channel mode (See section 4.4) PTZ Control RS485 Mode

3 UTC coaxial control PTZ control To call a preset Call the cruise line Record function Manual Record Record Plan Motion Record Plan System Setup General setup General setup Time setup HDD Setup Screen setup Error Setup Channel setup Encode setup PTZ setup Channel OSD Video Detection (Motion detection) Bitrate Record setup Record plan Sensor Setup (Not available) Network Setup Network setup DDNS FTP (Not available) PPPoE G(Not available) System Admin System version HDD info System log User System maintenance Software update Factory setting LAN WEB Remote Monitor Log in Preview Playback & Backup (download) Configuration WAN IE Remote Monitor

4 6.1 Cloud ID login User name login Playback Client software Mobile APP APP Introduction APP Installation Software operation Registered User Mode and Local Mode Add device Preview Capture / record / quality Remote playback Mobile APP Alarm Local records Setting Change Password Appendix Hard disk capacity unit conversion Record required capacity calculation

5 Preface Statement We do our best to promise the integrity and accuracy of the content, but inevitably there could be technical inaccuracy, unmatched product function and operation or typographical errors. If there is any doubt or dispute, refer to the final interpretation of Juan. Products and manuals will be updated without notice. The contents of this manual are reference for the user only, and not guaranteed to be consistent with the real goods. The parts, components and accessories are only for instructional use. It does not mean that the purchased model has all configurations shown. Important clause Regarding the use and maintenance of the monitoring interface of video monitoring device, adhere to applicable laws and regulations. Any use of the device with illegal purpose or detection of other people's privacy is illegal monitoring. Regarding default Default user name: admin. Default password: null (No characters entered). The equipment default IPv4 address is: In order to guarantee information security, we suggest modifying the original high-level password after the first login, and remember it. The hard disk defaults automatic coverage. 4

6 1.1 Product Overview 1 Product Description This device is a digital monitoring product designed for security. It has an embedded processor and operating system, combined with the latest technology in the IT field, such as video and audio compression / decompression, large capacity hard disk recording, TCP / IP network technology, solidified code in flash to make the system more stable. This device has features of DVR and DVS. It can work independently or connected to other devices to make a strong security surveillance network for use in banking, telecommunications, electricity, justice, transportation, residential, factories, warehouses, water conservancy facilities, and other fields. 1.2 Product appearance 1.3 Technical specification Figure 1-1 Specification/Model FT-AVR2204H FT-AVR2208H FT-AVR2216H Video output VGA/HDMI output Video input 4ch 8ch 16ch Audio input 4ch 4ch 2ch Audio and Video Playback Video compression standard Video standard Record resolution Preview resolution Playback speed 16CH DVR Mode 8CH Audio compression standard H.264 PAL/NTSC Analog camera:1080n(960*1080)/720p/960h/d1 IP camera:1080p/960p/720p Normal Analog: 960H@30fps; AHD/TVI/CVI:1080P/720P@30fps IPC:1080P/960P/720P@30fps Analog camera:1080n(960*1080)/720p@12fps,960h/d1@25fps IP camera:720p/960p/1080p@25fps Multi Modes Switch Analog:16*AHD 1080P/16*AHD 960P/16*AHD 720P/16*960H HVR: Max 16CH, AHD 720P/960P/1080P, TVI 720P/960P/1080P, CVI 720P/960P/1080P, Analog 960H, IPC 720P/960P/1080P TVI:16*1080P/16*960P/16*720P CVI:16*1080P/16*960P/16*720P NVR(ONVIF IP camera only):16*720p/16*960p/16*1080p (note: Support AHD,CVI,TVI,960H,IPC simultaneously under HVR mode) Multi Modes Switch Analog:8*AHD 1080P/8*AHD 960P/8*AHD 720P/8*960H HVR: Max 8CH, AHD 720P/960P/1080P, TVI 720P/960P/1080P, CVI 720P/960P/1080P, Analog 960H, IPC 720P/960P/1080P TVI:8*1080P/8*960P/8*720P CVI:8*1080P/8*960P/8*720P NVR(ONVIF IP camera only):8*720p/8*960p/8*1080p (note: Support AHD,CVI,TVI,960H,IPC simultaneously under HVR mode) G711 5

7 Hard disk type SATA, MAX 6TB/1PCS Storage Hard disk interface 1*SATA 1*SATA 2*SATA USB Backup Recording type Support manual recording / time recording/ motion detection recording Recording management Recording mode loop cover / stop video Local playback MAX 4 channel playback at the same time Playback control pause / play /Fast forward (X2 X4 X8) Network management External interface Searching mode Ethernet Maximum channel number Supported protocol Connected protocol Client monitoring Network interface USB interface PTZ interface UTC protocol Control device Remote control Operating system Channel number / video type / date (separate or combined query) 10M/100M adaptive network 4 channel 8 channel 16 channel TCP/IP,RTSP, DHCP,UDP,SMTP,FTP,PPPOE,NTP,RTMP ONVIF,N1 Support CMS client, Web monitoring, Mobile phone monitoring RJ45 10M/100M adaptive Ethernet port 2*USB2.0 Support RS485 and UTC control Support mouse Support Android/IOS Smart phone APP name IP PRO Features General characteristics Protocol supported Alarm notification mode Electronic ZOOM Video loss alarm Working temperature Working humidity Power Power Language TCP/UDP alarm / buzzer / alarm / mobile phone APP alarm Support Support -10 ~+55 10%~90% DC12V 15W (excluding hard disk) English / Chinese / Korean / Japanese / Arabic / Persian / Hebrew / Spanish / Hungarian / Russian / French / German / Thai / Vietnamese / Turkish / Italian / Danish 6

8 1.4 Function Features Real-time monitoring Support VGA/HDMI output at the same time Support real-time video preview of 1/4/6/8/9/13/16channel Support electronic zoom (preview and playback) Support to change channel name Support switch of analog cameras and high-definition camera Compressed storage H.264 video compression technology has lower compression ratio and better image quality Support video stream / composite video stream Support video files and logs query Support USB backup Support network backup Support 6TB hard disk. Recycling / automatic stop is optional for hard disk Video playback Support manual recording, time recording, motion detection recording, alarm recording Support query recording and day long / hour query recording distribution Alarm function Support picture detection alarm. Each picture can be provided with separate inspection areas Support mobile alarm Support video loss alarm Support alarm in fixed time Support video occlusion alarm Support message alarm Support buzzer alarm Support mobile phone APP alarm PTZ function Support RS485 and UTC PTZ A variety of control protocol Support 255 preset positions and the cruise line Support remote monitoring Support built-in menu and command interchange Network function Use Cloud ID to monitor by network. No complicated set up. Support TCP/IP, DHCP, PPPoE protocol Support sub stream. QCIF/CIF/D1 resolution is optional Support static setup of IP/DHCP to automatically obtain /3G card dial Remote monitoring, CMS and and eseecloud or IP PRO app optional Support real-time remote monitoring / remote PTZ control / remote host configuration adjustment Support CMS platform to manage multiple devices at same time Support remote playback / remote download of video record Other functions Support boot wizard and quick settings Support USB mouse and remote control Support software upgrade: upgrade by U disk Support multi language switching 7

9 2 Introduction of product appearance and structure 2.1 Panel description Figure 2-1 Number Name Function descriptions Number Name Function descriptions 1 IR receiver 5 MENU Menu key 2 POWER Power Indicator light 6 REC REC indicator light 3 ALARM ALARM Indicator light 7 Direction key 4 ESC Exit key 8 ENTER Confirm key 2.2 Product interface introduction 8 channel rear panel Serial number Name Function descriptions Figure 2-2 Serial number Name Function descriptions 1 VIDEO IN Video input interface 6 Network Standard network interface 2 AUDIO OUT Audio output interface 7 USB Standard USB interface 3 HDMI HDMI Output interface 8 RS485 To connect Rs-485 control lines 4 VGA VGA Output interface 9 DC12V 12V power interface 5 AUDIO IN Audio input interface 10 GND Ground interface 16 channel rear panel Figure 2-3 8

10 Serial number Name Function descriptions Serial number Name Function descriptions Video input interface 6 NETWORK RJ-45 standard network interface 2 AUDIO OUT Audio output interface 7 USB Standard USB interface 3 HDMI HDMI Output interface 8 RS-485 RS-485 interface 4 VGA VGA Output interface 9 DC12 12V power interface 5 AUDIO IN AUDIO input interface 10 GND Ground interface 2.3 Mouse operation instructions Mouse key Operation Function Examples Left key One click Double click Select target Window zoom 1. Select the preview window, playback window 2. Select the button, edit box, drop-down box, check box Drag Area setting Set area for mobile detection Middle key Rolling Change content 1. Switch between single screen and multi-screen during previewing. 2. Switch between single screen and multi-screen during playback. 1. Change the value of the [Channel] edit box 2. Change the contents of the [time] edit box Right key One click Close interface 1. Right click to close the operating interface 2.4 Remote controller instruction Figure 2-4 Name Function POWER DEV Turn off the screen output Device key: first press the DEV key, then press the number key to enter the device number which is the same with the host device. Press the "ENTER" key to save the settings. The control is effective.(where you can set the host Device key?) Refer to Figure4-35. If you have more than two DVR s, you can use the function, otherwise ignore ). 0-9 Number keys MENU ESC Menu key; Clear the entire area while setting the motion detection area. Exit key In the menu state, choose upward. In PTZ mode, control the dome to rotate upward. In the menu state, choose downward. In PTZ mode, control the dome to rotate downward. In the menu state, choose left side. In PTZ mode, control the dome to rotate to left side. In the menu state, choose right side. In PTZ mode, control the dome to rotate to right side. ENTER PLAY FN REC VIEW Confirm key Record playback key Auxiliary key Recording key Multi-screen key 9

11 Instruction If there are several devices at the same place, remote controller will first choose a device according to the equipment number. So you should define a unique device number for each piece of equipment, or remote controller may operate multiple devices with the same device number at the same time. 2.5 Input method instruction Name Key description Function description Number 0~9 Enter the number 0 ~ 9 Symbol (shift)~!@ # % $^&*( ) - =, ; / \ [ ] Input symbol English a~z Input lowercase letters a to Z Capital/lowercase caps Switch of capital and lowercase Backspace <- Delete a character before the cursor All clear clr Delete all contents Space Space key TAB key TAB key Tabulator When it can only enter numbers, input method interface will appear on the right side. 10

12 3 Installation and connection 3.1 Installation notes Check goods 1) Check to see if the equipment packing is damaged. Product packaging is made of protective materials which can cope with most transportation accidents. 2) Remove the equipment and hard disk plastic protective film and check for obvious damaging marks. 3) Open case and check for any loose parts on the front panel data lines, power lines, connection between fan power and the motherboard. 4) Note that the power supply cannot exceed the normal operating voltage range About panel and rear panel 1) There are detailed descriptions for all the functions of keys in the front panel and the various interfaces in the rear panel. 2) Carefully check the model number in front panel film to see whether it is consistent with the one you ordered. The label in rear panel is very important for our company's after-sales service. Please protect it well. 3.2 Install hard disk Install the hard disk. 11

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16 4 Operation System Instruction 4.1 Boot / Login / Logout / Restart / Shutdown screen output / Shutdown Boot Remark: 1) Mare sure the access voltage matches with that of DVR and ensure the DVR GND correctly. 2) If power supply is not normal, DVR won t work properly, or even be damaged. Recommend to use regulated power supply. Specific Booting procedures: 1) Plug in the power, front-panel power indicator is red. 2) Open the boot panel power switch. The device starts, as shown below. Figure 4-1 For audio output, access an audio output device. If the host is powered, the device not equipped with a hard disk, or install the hard disk when the boot is not detected, after starting the video preview screen will display A hard disk is not hard to find in a dialogue box Login When the system is turned on and after system initialization, it will automatically display the login screen shown below. Figure 4-2 The defaulted User name is admin. Default password is blank(no characters). Just click the OK button to enter the DVR interface. 15

17 Valid password characters are numbers, letters, decimal points, * and #. Maximum 10 characters. Forgotten password? If you forgot your password, continuously press upward key 10 times. You will see restore default user. Press OK to enter the system. Then enter new password to replace the old one Logout Figure 4-3 To User log off process, right click to shortcut menu, select Exit System, click Logout to complete as shown below. Figure 4-4 Figure 4-5 If you need to log out automatically in System Setup General Setup, Set Auto Logout to Enable (See General setup ). The system will automatically logout the system within one minute of operation. When the operation starts again, re- enter user name and password Reboot If it is needed to restart the machine in process, click Reboot in the Figure4-5. The system will restart Shutdown screen output If user needs to close the output screen in process, Click Close screen output in the Figure Shut down If user needs to turn off the system, Click Shutdown in the Figure Split screen Right click the mouse to choose split screen, Select how many screens you want to show on the monitor screen at one time. See figure 4-6. Figure

18 4.3 Boot Wizard When you first use the DVR, the system will automatically open the "Setup Wizard " interface guides after login, to lead user to the basic setups so that the unit is working properly. You can also right-click the mouse to enter and select Setup Wizard " setting (Figure 4-4 ) Mobile phone APP download Android client link and IOS client link is for Mobile APP download. See section 7.2 APP Installation Cloud ID: It s the DVR device network ID used for network surveillance. See section Network setup Enable Boot Wizard: When you click the box, the system will automatically open the "Setup Wizard" on the next boot. Click "Next" after setup.. Figure General setups (Time/Language) General setups as shown below (See section General setup ): Select PAL or NTSC standard according to your country TV signal standard. click "Next" button after setup completion. Figure Fast Network (one key to the Internet) 1) Click Auto.Config. The system is automatically configured to obtain an IP address automatic networking as shown below. (For more detail about the Network see section Network setup ). If network connection is successful, Network Status shows Healthy Network Cloud(P2P) shows ONLINE. 17

19 Figure 4-9 2) If the auto-configuration problem persists, check that the current Internet access methods. If PPPOE access, click manual configuration, enter PPPOE setups, check on, enter your user name and password then click OK Figure ) After setup is complete, the system will re-test online status. If this does not normally networking, operate according to the network status prompts. If networking is not needed, click "Next" Channel Mode Channel Mode sets analog and digital channel number and sets the automatic and AHD mode. Click Add IP camera, you can add IPC cameras. For specific methods see section Encode setup Figure 4-11 This operation like the Main stream Sub stream and Encode format can be set to achieve a key to copy all channels, which as shown below (See section Encode setup for more details) 18

20 Figure HDD setup This displays all hard disk information for the DVR and does hard disk formatting shown below. click "Next" after setup completion. (See section HDD Setup for more details) Figure 4-13 If you do not start the boot wizard, right click mouse button - > System Setup - > General Setup to cancel Boot Wizard checked check box. 4.4 Access analog cameras and IP Camera added Operation Procedure: A. To access analog camera if display images are not correct, perform the following: 1) Right Main Menu " Channel mode " enter the setup interface as shown below: Figure

21 2) The system default is auto mode. Automatic identification of high-definition analog camera access. If the camera does not recognize AHD or CVI Camera, click AHD or CVI mode. B. Add IP Camera. 1) IPC and the video recorder must be connected to a switch in the same network through Ethernet port. 2) For the channel mode, pull the slider between analog channel(a) and (IPC)digital channel. Example for a 16 channel DVR: If you need access to 10 analog cameras and 6 IPC, then pull the slider and if click OK after adjustment. Restarting will be prompted. Figure ) Log into the channel mode after restarting, click Add IP cameras into the video management interface,as shown below (or right main menu, select Video Manager to enter the video interface), imitate this for other channels. Click the refresh that IP camera can be found, select the camera, click the Add (or double-click the selected IP camera), then added to the corresponding channel, as shown below: Details Menu Figure 4-16 Function Description Remark Refresh Add one Search IPC Add single IPC Auto Add A button add a searched IPC Click on this function, the choice automatically modifies IP address. 20

22 Delete Delete all Manual Edit Channel setup remaining network bandwidth Delete a selected channel Delete all the added channel edit added IPC connection parameter in channel The IPC specific parameters channel set Displays the network connection bandwidth Editable protocol, IP address, port, user name, password, etc. Specific reference encode setup The total bandwidth cannot exceed the remaining bandwidth displayed. If it is a negative value, adjust main stream Remark Channel mode is defaulted to auto mode, automatically recognizes analog access, if access cannot display AHD, it needs to enter channel mode check AHD mode. The system is defaults to access analog cameras. Video manager menu is not displayed in the main menu, only after adjustment of the number of channels of digital video recorders, video manager menu will appear after restarting. You can enter the video management interface to add IPC If you select a digital channel, the IP camera will be added to the last channel IPC connection can be mixed with conventional analog and AHD and TVI and CVI camera IPC supports 720P/960P1080P resolution supports onvif 2.0~2.4 Version.. If the system cannot automatically obtain an input format, use the " Channel mode" manual setup For access of ordinary analog and TVI camera, the system will automatically recognize the camera, if TVI doesn t appear, make sure it conforms to TVI 2.0 standards. The current system does not support TVI 1.0 standards. 4.5 Screen polling (Auto switch) Operation Procedure: 1) Right Main Menu " System Setup" - > " General Setup " " Screen Setup " to enter the interface, as shown below: Figure ) Set the polling time (Auto switch time) respectively, 2,3,4,5,8,10 seconds 3) After setup, check the " Auto Switch" is Enable, the mouse click ok " Auto switch " on automatic polling, select the screen switching time, the interface will start 21

23 switching channel page at the set time, there are two kinds of screen 1,4 switching mode " Auto switch " such as checking the "Skip Video Loss " If there are no channels displayed on the screen, the channel screen polling will automatically skip this screen 4.6 Electronic zoom Operation Procedure: 1) Double-click any video channel on the main interface or on the preview or playback interface, you can use an electronic zoom mode 2) Hold down the left mouse button to zoom in or out part of the area of the image 3) Double-click the left or middle mouse button to exit screen electronic amplification Double-click to enter video channel interface for electronic amplification image On the playback interface, Electronic zoom must be used when playing video and is not available when pausing playback 4.7 Main menu Introduction Press the MENU button or the right mouse button to popup the main menu. The main menu consists of the following three parts: Figure 4-18 In the menu bar, select the corresponding screen preview mode. In the menu bar, respectively: Split Screen, system Setup, Video playback, Video backup, Color adjust, Channel Mode, Video Management, PTZ control, Manual record, Volume, Setup wizard, Exit system can directly enter the corresponding menu page. After entering System Setup, it contains General setup, Channel setup, Record setup, Network setup, System admin. 4.8 Video playback Right click mouse to select the Video playback as shown below: 5 Min/ 10 Min/ 30Min: It means playing the last 5 minutes/10 minutes/30 minutes of video Manual Search: See Figure

24 Operation Procedure: Right click mouse to select the "Video Playback" "Manual search" to enter file search interface, as shown below: Select video dates, and color numbers represent video data Select the channels that need playback, with up to 4 channels to playback at the same time Select video type Select time range Click Search Playback time line:the place with color on the Time line, means having video data, you can click this color time line to choose playback Click time Search Select video files and double-click to play directly or click File Playback to play Select video files and click Backup to copy the video file to USB drive. For More details, please refer to 4.9 Playback tool Figure 4-19 Icon Function Icon Function Pause playback Video fast forward ( 2 4 8) Backward Continue video playback Video fast backrward ( 2 4 8) Forward Day The time line is 24 Hour Hour The time line is 1 hour Electronic Zoom function: For preview or playback, hold down the left mouse button to drag out a yellow rectangle. Move the mouse to amplify the image within the rectangle scope. If the left mouse button is held down again it will exit the amplify status. Note: 1) Digital zoom must be used when playing video, and is not available when pausing playback; 2) For playback, if right mouse button is clicked, it will exit the playback interface. 4.9 Video Backup Operation Procedure: 1) Right click on the " Video Backup" as shown below: 23

25 Figure ) Click the mouse to select the channel Number (1~16). It needs to be backed up. To back up all channels select " All". 3) The mouse needs to check backup record mode, / manual / time / move / alarm, system all types of video defaulted. 4) To modify the start time required to backup video files, click "search". 5) After the retrieval is completed, check the backed-up file. If progress bar "Video Backup" is 100%, backup was successfull. If USB does not have enough space, backup will fail Check the files to be backed up Backup with USB device must be FAT32 format 4.10 Color Adjust Operation Procedure: 1) Mouse click and drag the control channel to adjust hue, brightness, saturation and contrast. 2) Adjust three states: Default, bright, soft, as shown: Figure 4-21 setup a channel parameter is completed, can be set via a button " Copy to " all channels If only one channel is set, double-click into the channel, right mouse click to select "Channel adjustment ". Click "Channel adjust" is defaulted into the first passage 4.11 Channel mode (See section 4.4) 4.12 PTZ Control PTZ control supports two modes: RS485 and UTC coaxial control RS485 Mode First connect the PTZ CAMERA and DVR's RS485 port with the positive wire to positive wire and negative wire to negative wire (Note: Do not reverse the positive and negative wires). 24

26 Then set the PTZ CAMERA and DVR with same Protocol, Baud rate, Address code. For example, PTZ CAMERA Protocol is Pelco-D, Baud rate is 2400, Address code is 1, and connect this PTZ CAMERA to DVR's Channel 1, the DVR setting will be shown as below: Right- click into the "System Setup" - > "Channel Setup" - > " PTZ Setup" Select Channel 1 Select RS485 Address code Protocol Baudrate Figure 4-22 Then click? into the PTZ control interface, See section UTC coaxial control In UTC coaxial control mode, PTZ camera must support UTC function, the camera through the coaxial cable connected to the DVR VIDEO IN, and set it as shown below: Select UTC PTZ control Figure 4-23 Operation Procedure: 1) Right-click the shortcut menu bar " PTZ Control" to enter its control interface as shown below: Figure ) To adjust PTZ direction, click the " Up / Down / Left / Right " arrow keys 3) Click the " zoom/focus/iris " to adjust image scaling/focus/ image brightness. The premise is PTZ camera can support Zoom, Focus and Iris 4) UTC Menu: When you connect PTC camera through the UTC coaxial control, click UTC MENU to set the camera's menu If you want to control one channel s PTZ, double-click into the channel, right mouse click to select "PTZ Control". Click " PTZ Control" is defaulted to enter the first channel. 25

27 For example, to control the third channel PTZ, then double click on the third channel, let it display full screen, then right click the mouse to choose PTZ Control To call a preset Operation Procedure: 1) Right- click "System Setup" - > "Channel Setup" - > " PTZ Setup " : 2) Click "? " to enter the following figure: Figure 4-25 Figure ) Click " Up /Down / Left / Right " arrow keys to adjust the PTZ preset position, right mouse click to back to the original interface after adjustment. 4) Click "Go to", to position the head to start moving just set. " Go to " can call any one of the presets, see the preset case If you want to cancel PTZ preset position just adjusted, click " Clear " button Call the cruise line Operation Procedure: 1) Right- click "System Setup" - > "Channel Setup" - > "PTZ Setup" 26

28 Figure ) Channel, protocol, baud rate and other parameters can be adjusted. 3) After the adjustment, click "? " to enter the following: Figure ) Click the " Up / Down / Left / Right " arrow keys to adjust the PTZ preset position, right mouse click to back to the original interface after adjustment. 5) Adjustable hold time, after the adjustment, click "Store" Preset. 6) Repeat steps 2, 3, 4 presets, after all the setups, click "? " To enter. 7) Check " Tour start," PTZ start cruising. Only one channel is set by operation above, if you want to cruise another channel, choose "Copy to All" and operate one-button add Record function Manual Record Operation Procedure: 1) Left-click on the shortcut menu bar "Manual Record" to enter the setup interface shown below: Figure ) Mouse click to select the required video channel. " " means open. " " means closed. 3) Click "OK " button to exit after setup completion and start recording. 27

29 If it is needed to start the all channel record operation, check " All" or click " All on" button. After a successful manual record, the upper right corner of the channel will be displayed ; To turn off manual record, click on the " All Off " button Record Plan Operation Procedure: 1) Right- click " System Setup" - > "Record Setup" - > " Record Plan " to open the video setups interface, check the timer box, as shown below: Figure ) Videos of channel and the week can be selected. 3) Click on "Schedule 1" to set the time range of time record, you can set four time periods simultaneously as shown below: 28

30 Figure ) Click check / uncheck the "Time". The system will turn on / off time record. 5) Click " Apply" or " OK" button. When time record is successful, the top right corner of the record channel will display through the "copy to " all, all channels are set successfully Motion Record Plan Operation Procedure: 1) Right-click " System Setup" - > "Recording Setup" - > " Video Plan " to open the video setup interface, mobile check box as shown below: Figure ) Videos of the week and channel can be selected; 3) Click " Schedule 1 ". The time record time range can be set for four time periods simultaneously 29

31 shown below: Figure ) Click on check / uncheck "Motion" to turn the system on / off motion recording: 5) Click " Apply" or " OK" button. 6) To further set the Motion detection function see section Video Detection". The upper right corner of the channel setting motion record will show, when motion record has been successfully completed. All channels can be set up by clicking "copy to" all System Setup Click system admin in the menu to log into system interface which includes: General setup, Channel setup, Record setup, Network setup and system Admin. See the picture below: General setup Figure General setup Operation steps: Right click system setup on main menu General setup then follow the interface below: 30

32 Detailed functions: Figure 4-35 Function Type Description Remark Auto logout Key buzzer Language Choose this function, system will logout automatically at setting time. Choose this function, sound can be set up start/close. Setup system language. Support 20 kinds of language There is key buzzer with remote control and panel control. Standard Setup video standard of the device, support PAL/NTSC. Only take effect after reboot. Keypad Type Can choose Type 1,type 2, type3 and type 4. Remote ID Setup remote control code Default = 255. When using a remote control to operate the device, they are connected by remote ID. Remote operation will only work when they are matched. Boot Wizard Choose this function, it will show setting guidance interface when device starts up every time which can help users to set up the basic parameters. It will show setting guidance interface when device starts up every time if choosing Boot Wizard, Please cancel it if users do not need this function. Show Cloud ID When Preview Cloud ID of the device will show on the main system interface when choosing this function. "Position": the position on main interface of cloud ID can be setup. Show Time ID When Preview Time will show on the main system interface when choosing this function Time setup Operation steps: Right click main menu System setup General setup Time setup, then follow the interface below: Figure

33 Detailed functions: Figure 4-37 Function Type Description Remark Time Zone Setup world time zone Date format Setup date format: year / month / day, month / day / year, or day / month / year is optional. System Date Set up the current date of the device System Time Set up the current time of the device "Position": the position on main interface of time can be setup. Sync Time Synchronize network time and camera time Note: the time and date cannot be manually set after the enable Time format Set up time format of the device. 12 hours or 24 hours format is optional. Position Cloud ID position setup HDD Setup Operation steps: Right click main menu System Setup General setup HDD set up then get setting interface below: Detailed functions: Figure 4-38 Function Type Overwrite Description It is used to delete recordings automatically when the hard disk is full. Format Auto delete old files It is used for HDD Format It is used to set up the time to delete old file automatically. The newly installed hard disk can only work normally when formatted on the device. 32

34 Screen setup Operation steps: Right click main menu System Setup General setup Screen setup, then get setting interface below: Detailed functions: Figure 4-39 Function Type Description Remark OSD Alpha VGA resolution CVBS Output Auto Switch Skip Loss This is menu transparency. User can adjust it according to their preference It is used to set up the resolution of the monitor, support / / /1440 When errors occur on adjusting the position of monitor it can be adjusted by up and down, left and right. Setup the time when preview images switch automatically. One-image or four-images is optional. During automatic cruise, it will skip channels with no image. Takes effect after reboot Unavailable Auto Switch: after starting this function and setting the time, the images on main menu will switch automatically according to the time. One-image or four-images is optional. If choosing Skip Loss on Auto switch, then channel image cruise will skip channels with no image Error Setup Operation steps: Right click the main menu System Setup General setup Error setup, then get setting interface below: 33

35 Figure 4-40 Error Type: System error information type, as shown above Enable:" "means Enable Alarm:" "means Enable, Screen will display the alarm Buzzer:" "means Enable, The buzzer sounds Notice:" "means Enable. The system will send alarm information to the specified address (see section setup for more details) Channel setup Encode setup Operation steps: Right click main menu System setup Channel setup Encode setup, then get setting interface as below: Detailed functions: Figure

36 Function Type Description Channel Encode mode Main stream Sub stream Bitrate mode Encode format Limited rate Quality It is used to show all the channel number of the device It used to set up the encode mode of the device, including video only and AV steam(audio/video mixed). For the stream of the local video For the stream of network transfer It is used to change the stream mode, support variable/constant/average stream It is used to change encode format, support 1080P/H-1080P/720P/960H/WCIF/D1/CIF/QCIF/HD1 It is used to show the video file size. Larger value, more clear the video file. But occupied HDD space/network resources is larger. It is used to adjust image quality, support the highest/high/medium, etc. It is used for adjusting video fluency. Larger value, smoother video playback, but occupied HDD space/network Frame Rate resources is larger. The frame rate is related to camera type and resolution:: Analog IP This setting is only for one channel. Users can use "copy to" all if they want to setup all channels. Sub stream is used for network transmission. Encoding format, maximum bitrate and frame rate can be less than or equal to main stream. "Encode mode" selection determines video playback, video backup and recording with audio output or not. Only select "AV stream", video recording, video playback and video backup and there is audio output. Frame Rate: Stream Control Settings: 1) "constant stream" indicates that the system encodes image according to user-defined bit rate and frame rate; 2) "variable stream" means the system encodes image based on user-defined image quality and video frame rate, but the bit rate is adjusted automatically according to the video scene. 3) "Average stream" indicates that the system controls the fluctuation range according to user-defined code rate PTZ setup More detail see section 4.12 PTZ Control Operation steps: 1) Right click the main menu System Setup Channel setup PTZ setup then get setting interface as below: 35

37 Figure ) When page setup is completed, click "OK" button, the setting information is saved and exit; click "Cancel" button, the setting information is not saved and exit. Detailed functions: Function Type Channel Protocol Baud rate Device ID RS485 Description It is used for display all of the channel number Optional RS485 and UTC, selected item must be consistent with the matched PTZ protocol. Select the baud rate matched with the connected PTZ Enter the specified decoder ID Optional Pelco-D, Pelco-P, selected item must be consistent with the matched PTZ protocol On the right of "Copy to" button, select the target channel, click "Copy to", the system will copy the current setting to another target video channel Channel OSD Operation steps: 1) Right click the main menu System Setup Channel setup Channel OSD then get setting interface as below: 36

38 2) Select the channel, change the channel name Figure ) Select the color adjustment, adjust the selected channel color Video Detection (Motion detection) Operation steps: Right click the main menu System Setup Channel setup Video detection then get setting interface as below: Detailed functions: Figure

39 Function Type Channel Sensitivity Detection Type Alarm duration Area Edit Alarm Buzzer Notice FTP Upload APP alarm Description Show the channels needed to setup. Select the sensitivity of motion detection. If choosing "No Detection" the parameters in this page are invalid. Set alarm type, including motion, Video blocked, video loss and video cover. To setup the alarm duration when alarm is triggered. Set the detection area. Left click Area Edit, then left press the mouse tight and drag the area. means start alarm, means no alarm Means start Buzzer, means no Buzzer Means start sending , mean not sending Not available Means start mobile APP alarm, means no mobile APP alarm, but motion detection is supported NOTE: If you want to set up a motion detection recording, you also need to set up Motion Record Plan(refer to Motion Record Plan") App alarm refer to Mobile APP Alarm for more details alarm refer to for more details Bitrate Operation steps: Right click the main menu System Setup Channel setup Bitrate then get setting interface as below: Figure 4-45 Users can view the code stream value of every channel of connected cameras Record setup 38

40 Record plan For more detail refer to Record Plan Sensor Setup (Not available) Network Setup Network setup Operation steps: Right click the main menu System Setup Network setup, then get setting interface as below: Detailed functions: Figure 4-46 Function Type Description Remark DHCP Automatically obtain IP, If choosing this function, users get IP address of the device automatically, otherwise it is set manually. If choosing this function, users can t change IP address. Cloud(P2P) To show Cloud ID of the device. Failure to connect the network will show offline. IP address Subnet Mask Gateway MAC Address Preferred DNS Web Port For displaying IP address of the device. If users want to change IP address, they can manually enter the IP address. For dispalying the subnet mask of the device. For displaying the device's gateway address. For displaying the hardware address information of the device. Set to be consistent with the router's DNS For setting web port, which is used for data transmission when remote monitoring. When this port is disabled or occupied, users have to change this value. The default IP address is Cloud(P2P) To show Cloud ID of the device. Failure to connect the network will show offline. Network status It is used for show Network status 39

41 Cloud (P2P) : This ID is used for setting remote monitoring and relevant parameters. The web port default to 80.When this port is disabled or occupied, users have to change this value DDNS Operation steps: 1) Right click the main menu System Setup Network setup DDNS, then get setting interface as below: Figure ) Means start DDNS service, means no DDNS service. Select the corresponding service providers, and enter user name, password, and domain name. Detailed functions: Function Type Description Provider Provider of dynamic domain name server Domain name Users need to apply for a domain name with the provider User name Registered name of the device on the server. Registered password of the device Password on the server. 3) Click Apply, then finish setting. About automatic analysis of dynamic domain name, now support Dyndns FTP (Not available) PPPoE Operation steps: 1) Right click the main menu System Setup Network setup PPPoE, then get setting interface 40

42 as below: Figure ) PPPOE means connect network by PPPoE (Point-to-Point Protocol over Ethernet), means not start this function. PPPOE user: enter the user name provided by ISP. PPPOE password: enter the password provided by ISP. 3) When the setting is completed, click "OK", the setting will be saved and then exit. Click "cancel",the setting information is not saved and exit. PPPOE user name, password are available from service provider. If setup is completed, reboot the device and dial-up automatically. after dial-up successfully, the network information can be displayed in the network state G(Not available) Operation steps: 1) Right click the main menu System Setup Network setup , then get setting interface as below: Figure

43 Detailed functions: Function Type Description Remark function means Enable, means closed SMTP server Select or enter SMTP server. SMTP server of address, E.G. Hotmail: smtp.live.com Port Setup port number of mail server default 25 User name For setting the sender's Full address: like address user name Password For setting the sender's address password address password Encryption Choose safety type of service None means unsuccessful. type Then choose SSL Sender address of the sender Sendee1 address of the sendee1 Sendee2 address of the sendee2 Subject subject. default DVR Report Interval Set up the interval of sending Health mail For checking the health status of the interval device. 2) Open means enable function, means disnable. Start "health mail interval", system will detect whether the device crashes or not automatically. s are sent every 30 minutes. More settings refer to the following methods: 42

44 System Admin System version Operation steps: Right click the main menu System Setup System admin System version then get setting interface as below. Users can see the device name, device model, serial number, hardware version, software version, and other related information. Figure 4-50 To upgrade the software, check device model and software version. Then get corresponding upgrade firmware. Each device has a unique serial number. The last 9 numbers are device ID HDD info Operation steps: Right click the main menu System Setup System admin HDD info, then get setting interface as below. Users can check the hard disk type, capacity, used status. 43

45 Figure System log Operation steps: 1) Right click the main menu System setup System admin System log, then get setting interface as below: Figure ) Choose event type, check time period, click "Search", then show corresponding log information. Users can go through the information by clicking the "up page " / "next page " or enter the target page. The content of "Log information" is stored in the hard disk. Users can t see it without an HD. The content of "Log information" can t be derived. Users can only check the information on the software User Operation steps: 1) Right click the main menu System setup System admin User, then get setting interface as below: 44

46 Figure ) When the setting is completed, click "OK", the setting will be saved and then exit. Click "cancel".the setting information is not saved and exit. Detailed functions: Function Type Add user Delete user Edit user Set password Description Input a new user name and password in the edited column, setup operation access, choose in the corresponding functions, means user have the access, means have no access. To delete the chosen user. Revise the access of chosen user. change password of current registered user, add old password and new password and click OK. Delete user. Anyone except Admin can t setup or delete other users. Edit user. Anyone except Admin can t setup the access of other users. When adding a new user, the user name can only be capital and lowercase letters and numbers. When adding a new user, if choosing a VIP user, defaults to be access to all functions. If choosing as a common user, then have setup access. means users have access, means users have no access. The defaulted User name is admin. Defaulted password is blank (characters not needed) If you forgot password, see Figure System maintenance Operation Steps 1) Right click the main menu System setup System admin System maintenance, then get setting interface as below: 45

47 Figure ) Enable Auto maintenance. 3) Select the time of auto maintenance. 4) System will auto reboot when the setting time is up Software update Right click the main menu System setup System admin System upgrade, then get setting interface as below: Figure 4-55 Please go to the faittoo website click "How to use" - "Faittoo DVR firmware upgrade", there are detailed instructions Figure Factory setting Operation Steps: 1) Right click the main menu System setup System admin Factory setting, then get setting interface as below: 46

48 Figure ) In Admin interface, choose factory reset and enter setting interface. 3) Select the item required for factory reset, click OK to save setting info and exit. Click cancel. The setting information is not saved and exit. After factory setting, all setting will go to original status. Please use this function with great caution. 47

49 5 LAN WEB Remote Monitor 5.1 Log in Go to Main Menu System setup Network setup (Refer to Figure 4-49) 1) Find out the DVR network IP address. 2) Fill the DVR network IP address to your browser address bar. Recommended to use above two browsers(google Chrome, Firefox) Figure 5-1 3) Input the correct user name and password The default User name is admin, default password is blank (No characters entered) 4) Click log in to the preview page, see the picture below: Figure 5-2 5) For the first login, download and run the WebClient.exe widget. 6) Log in again, and users can get preview, see the picture below (refer to Figure 5-3): 48

50 IP address can be checked from network setting in system setting Support multiple users log in different PC. If the web port No.is revised (default 80), when input IP address on browser, port No. is needed to input after IP address. For example, if the DVR IP address is and the port is changed from 80 to 8000, then the browser address bar should enter If software is unable to load at the first time of use, below setting is required on browser: tools - Internet options - security - user-defined level - start both Active X widget and Plug-In, then click OK. 5.2 Preview Enter to preview page after log in successfully, shown below: Figure Click on the icon( Snapshot: click to screenshot )to Open or Close the video; 6 Sub stream: low quality video; Main stream: High quality video. (Refer to ) 2 Connect all channels 7 Playback & Backup 3 Disconnect all channels 8 Configuration 4 PTZ control 9 Split screen Mode 5 RS485 or PTZ (how should you choose? Refer to 4.12) 10 Audio 5.3 Playback & Backup (download) Operation Steps: 1) Click playback sign in preview page(refer to figure 5-3 ). 2) Enter to playback page, shown below: 49

51 Figure 5-4 3) Setup checking time, type and channel. Click Search. 4) Select the channel to check playback data. Click play to play the video. 5) Click Download to backup the video files to your computer Make sure the user have access to playback when common user log in. The playback authority can be checked and given in system setup - system admin - user - edit user. 5.4 Configuration Operation steps: 1) Click configuration sign in preview page(refer to figure 5-3). 2) Enter to configuration page, showed as below: Refer to system functions introduction for the detailed configurations (refer to part 4.14 system setup). Make sure the user has access to remote configuration when common user log in. The remote configuration authority can be checked and given in system setup system admin user edit user. 50

52 6 WAN IE Remote Monitor 6.1 Cloud ID login Operation Steps: 1) Open the IE browser 2) Enter as shown below: Language setting Figure 6-1 3) Enter correct Cloud ID (refer to figure 4-46), user name and password (default user name is admin and password is blank). 4) Log in to preview page, showed as below: Figure 6-2 For the first login, click Install / Update Controls (refer to figure 6-4). Only when the Cloud ID is online the users can remotely log in. 51

53 6.2 User name login (NOTE: This user name can be generic with the phone APP user name) Operation Steps: 1) Open IE browser 2) Enter select user name log in, shown below : (For the first time, click New account to sign up for an account) Figure 6-3 3) Register a user for the first login as shown below: For the first login, click Install / Update Controls. Figure

54 Figure Playback Operation Steps: 1) Click playback sign on the preview page (refer to figure 6-2), into search page, click search, showed as below: Figure 6-6 2) Double click the files, the playback video will display on the right interface. 53

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56 7 Client software Go to Faittoo website Click How to use soft Download, see the picture below: Choose the client software for your computer system, click to download it, which includes the software installation procedures and instructions 55

57 8 Mobile APP 8.1 APP Introduction Support mobile remote access. After device is connected to network, users can enter the device s cloud ID or LAN IP address or dynamic DNS at adding device column on mobile APP, and get mobile remote monitoring. NOTE: 1) Currently, mobile APP support Chinese, English, German, French, Russian, Dutch, Italian, Spanish, Turkish and other languages, the language on APP is the same as that on mobile phone system. 2) Support Android and IOS mobile system (Requires IOS 8.0 or later. Compatible with iphone, ipad, and ipod touch) 8.2 APP Installation 1) Search the word IP Pro from Google Play or App store, Download and Install. 2) Use mobile phone to scan QR code in the boot wizard of device(refer to 4.3.1), go to the download page and download and install it on the mobile phone. 3) If you don't have a Google Play program on your android phone, you can also go to Faittoo website ( to download the android App. 8.3 Software operation Registered User Mode and Local Mode Open IP PRO and the Login Page would pop out.(as Figure 8-1) Registered User Mode Local Mode Figure 8-1 Registered User Mode: You need to register your account, and then click Login to login. Device information will be stored on the server after login. When login the account in another mobile phone, the added device will be displayed automatically, no need to add again. Besides, Registered User Mode has functions like Device Reminder, Sending Alarm Messages, etc. Local Mode: You don't need a registered account. You can log in directly by clicking Local. Data would not be arranged or saved by the file server so it won t recover if it was deleted. In local mode, 56

58 you can t use the alarm function Add device Click the sign + on the right upper side, choose cloud ID, fill in recorder s connection info, as shown below: Scan QR code(cloud ID) Refer to Select your DVR channel Number Figure 8-2 Figure 8-3 Cloud ID Refer to Descriptions User name Password Channel Submit Descriptions of device (eg. Device model no.) User name of added device Password of added device In the local mode, users need to select the number of channels according to the added equipment. In user mode, the server will automatically detect the number of channels in device, no need user to select. Click Submit to add device Preview Click to cancel and return back to My device page Click the added device into preview page. The default channel is 4CH, choose a channel for preview. As shown below: 57

59 Click Figure 8-4 Figure 8-5 Support max 16CH preview in the same time Support 4/6/8/9/13/16 ch split screen preview in the same time Capture / record / quality Figure 8-6 Select capture to catch the current image Select record to save video in mobile Select quality to choose HD or SD, HD is main stream, SD is sub stream Remote playback Click remote playback in preview page to the playback page, as shown below: 58

60 Select the channel capture record audio Go back Select the date Play Select the time line Figure 8-7 Remote playback can pull the bars to select a specific certain period of time, select a specific channel to playback. Support 1ch playback When there is voice in record, playback will also has voice. When select the record, and record can be the same time during playback, record will be saved in the phone. Select the capture to catch the current playback image Mobile APP Alarm Click Me to enter into operation interface, choose Alarm setting to open Notifications. Click Alarm Push to check alarm details.as shown below: 59

61 Figure 8-8 Figure 8-9 Login with registered account, local login is unable to setup alarm. Before adding device, make sure to setup mobile APP alarm on the testing type column of device (refer details on Video Detection Figure 4-44) Method for setting mobile phone information push: Android Mobile: open the Android phone's settings option, set as shown below: Set to Allow Figure 8-10 Figure 8-11 Figure

62 IOS phone: open the Android phone's settings option, set as shown below: Set to Allow Local records Figure 8-13 Figure 8-14 Figure 8-15 Refer to figure 8-8.Click Local records, as shown below. You can view image and video captured in the APP preview and playback. Click Edit, you can delete or save the image and video files Setting Figure 8-16 Refer to figure 8-8.Click setting, as shown below. You can setup Playback mode, video quality and Traffic statistics Change Password Figure 8-17 Refer to figure 8-8.Click Change Password. You can setup the new Password (default password is blank) 61

63 9 Appendix 9.1Hard disk capacity unit conversion Device capacity unit conversion Operation capacity unit conversion B 1 B = 8 b B 1 B = 8 b MB 1 MB = 1000 KB MB 1 MB = 1024 KB GB 1 GB = 1000 MB GB 1 GB = 1024 MB TB 1 TB = 1000 GB TB 1 TB = 1024 GB Device capacity unit conversion mode is same as hard disk supplier, all takes 1GB=1000MB. 9.2 Record required capacity calculation. 1. Single images video file size per hour :A=B N-channel images video file size per day (24 hours):a=b N 3. N-CH video image file size in D-day:A=B D N A is the required hard disk capacity, B is the bit rate size, N is the channels of record, D is the days of recording. A camera in different frame rate and different Encode format the video occupied the hard disk capacity 62

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