Customized provisioning of Ensim Ignite services

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1 Customized provisioning of Ensim Ignite services June 16, 2004 Introduction This document provides instructions for customized provisioning of Ensim Ignite services offered through Ensim Pro and Ensim Basic 4.0 for Linux. It is intended for customers who want to have the flexibility to add or remove Ensim Ignite services from Ensim Control Panel. For simplicity, we refer to Ensim Pro and Ensim Basic 4.0 for Linux as Ensim Control Panel 4.0 throughout the document. Beginning with version 4.0.1, Ensim Control Panel provides increased flexibility in the provisioning of Ensim Ignite services. Service providers can now enable or disable the service as appropriate to their business needs. For more details on the status of the Ensim Ignite services after an installation or upgrade, please refer to the section Reviewing the status of Ensim Ignite services after an installation or upgrade on page 2. By enabling Ensim Ignite services, hosting service providers can offer a broad selection of services that help site owner customers enhance their Web sites and operate a more successful online business. Specifically, Ensim Ignite services include: marketing. Solutions to help your customers market their product and services Payment processing. Payment systems for your customers' e-commerce businesses SSL certificates. Authentication services for your customers' Web sites Search engine optimization (SEO). SEO services to help your customers promote their Web sites Ensim enables you to offer these online solutions through strategic business partnerships with leading Application Service Providers (ASPs). If your existing business affiliations suggest a conflict of interest with the Ensim Ignite partnerships, you have the flexibility to add or remove related services from the Ensim Ignite offerings. CUSTOMIZED PROVISIONING OF ENSIM IGNITE SERVICES 1

2 Topics include: Reviewing the status of Ensim Ignite services after an installation or upgrade on page 2 Removing Ensim Ignite services from Ensim Control Panel 4.0 on page 3 Adding Ensim Ignite services to Ensim Control Panel 4.0 on page 4 Services and their database values on page 6 Feedback and support on page 7 Legal and copyright notice on page 7 Reviewing the status of Ensim Ignite services after an installation or upgrade You may want to review the current status of the Ensim Ignite services after an installation or upgrade before you customize the provisioning of these services. Status after installing Ensim Control Panel This section describes the status of the services on each of the control panels after an installation. On the Appliance Administrator control panel: The Ensim Ignite service is not selected in the default Service Plan or in the Add Site forms. The Edit Ignite Partner ID link is visible on the shortcuts page. On the Reseller Administrator control panel: The Ensim Ignite service is not selected in the default Service Plan or in the Add Site forms. On the Site Administrator control panel: The Ensim Ignite services are not visible on the dashboard as the services are not enabled. Status after upgrading Ensim Control Panel This section describes the status of the services on each of the control panels after an upgrade. On the Appliance Administrator and Reseller Administrator control panels: Existing Service Plans or sites that had the Ensim Ignite service enabled or disabled before the upgrade will retain their existing configuration after the upgrade. If the Ensim Ignite service was hidden before the upgrade, the service is not visible on any of the control panels. The Ensim Ignite service is not selected in the default Service Plan or in the Add Site forms. On the Site Administrator control panel: If the Ensim Ignite service was disabled or hidden, the services will not be visible in the control panel. If the Ensim Ignite service was enabled, the services retain their existing status and configuration after the upgrade. CUSTOMIZED PROVISIONING OF ENSIM IGNITE SERVICES 2

3 Removing Ensim Ignite services from Ensim Control Panel 4.0 There are two options to remove Ensim Ignite services from Ensim Control Panel 4.0. You can either choose to remove individual services within the package or hide the complete (default) set of services so it is not visible in the control panel anymore. Removing individual Ensim Ignite services You can remove a service from the list of Ensim Ignite services displayed in Ensim Control Panel. To remove a service: 1 Log on to the Ensim Control Panel server as the root user. 2 Type the following command at the prompt, using Table 1 to map the database field asp_id to its corresponding database value. #echo "DELETE FROM asps WHERE asp_id = '<service_name>' psql appldb This removes the service from the list of Ensim Ignite services displayed in Ensim Control Panel. To remove the service, Marketing: echo "DELETE FROM asps WHERE asp_id = ' marketing'" psql appldb Hiding the complete set of Ensim Ignite services Alternatively, you can hide the complete (default) set of services so it is not visible in Ensim Control Panel anymore. Before hiding the services, you must ensure that the service is not enabled for any existing site, otherwise the operation terminates requesting that the service be disabled before hiding. To hide the complete set of Ensim Ignite services: 1 Log on to Ensim Control Panel server as the root user. 2 Perform the following steps. a Shut down Ensim Control Panel. #/etc/rc.d/init.d/ppliance safestop b Disable Ensim Ignite services. To disable Ensim Ignite services for a site: #EditVirtDomain -c aspmgr,off <domain_name> For example, to disable Ensim Ignite services for the site example.com, type the following command: #EditVirtDomain -c aspmgr,off example.com CUSTOMIZED PROVISIONING OF ENSIM IGNITE SERVICES 3

4 c d To disable Ensim Ignite services for all sites: #EditVirtDomain -c aspmgr,off `sitelookup -a cut -f1 -d","` Hide Ensim Ignite services on Ensim Control Panel. #hide_service aspmgr Restart Ensim Control Panel. #/etc/rc.d/init.d/ppliance start Adding Ensim Ignite services to Ensim Control Panel 4.0 If you had previously removed Ensim Ignite services from Ensim Control Panel, you can add them at any time. You can choose to add individual services or restore the complete (default) set of services. Adding individual Ensim Ignite services You can add individual services to Ensim Control Panel. To add a service: 1 Log on to the Ensim Control Panel server as the root user. 2 Type the following command at the prompt, using Table 1 to map the database fields asp_id, caption, sa_title, sa_desc, and category to their corresponding database values. #echo "INSERT INTO asps (asp_id, caption, sa_title, sa_desc, category) \ VALUES ('<service_id>', '<name>', '<title>', '<desc>', '');" psql appldb The service is added to the list of Ensim Ignite services displayed in Ensim Control Panel. To add the service, Marketing: echo "INSERT INTO asps (asp_id, caption, sa_title, sa_desc, \ category) VALUES (' marketing', ' Marketing', 'Market my \ business','boost sales with campaigns', '');" psql appldb Restoring the default set of Ensim Ignite services Alternatively, you can restore the default set of services. To resore the default set of services: 1 Log on to Ensim Control Panel server as the root user. 2 Type the following command at the prompt. #/usr/local/bin/initializeaspmgrsupport -v r 10 -u The default set of Ensim Ignite services are restored. CUSTOMIZED PROVISIONING OF ENSIM IGNITE SERVICES 4

5 Updating sites When you add services, the existing Service Plans are automatically updated to display the new services. However, if you want your existing sites to display the services, you must update the sites. To update a site: 1 Log on to the Appliance Administrator control panel. 2 In the shortcuts section of the Home page, click List Sites (Sites section). 3 Locate the site you want to change and in the Actions column, click. The Edit Site form opens. Note that the new service is already enabled. 4 Click Save. The site is updated. Unhiding Ensim Ignite services You can unhide Ensim Ignite services that are hidden from display in Ensim Control Panel. Unhiding the service makes the service visible in the control panel but does not enable the service for the sites. After unhiding, you must explicitly enable the Ignite service for sites by using the command line or the Appliance Administrator control panel. To unhide services: 1 Log on to Ensim Control Panel server as the root user. 2 Perform the following steps. a Shut down Ensim Control Panel. #/etc/rc.d/init.d/ppliance safestop b Unhide Ensim Ignite services on Ensim Control Panel. #unhide_service aspmgr Once you unhide the service, you must enable the service. Enabling Ensim Ignite services using the command line You can enable the Ensim Ignite service for all sites or for individual sites by using the command line interface. To enable the service using the command line interface: 1 Enable Ensim Ignite services on Ensim Control Panel. For individual sites: #EditVirtDomain -c aspmgr,on <domain_name> For example, to enable Ensim Ignite services for the site example.com, type the following command: #EditVirtDomain -c aspmgr,on example.com CUSTOMIZED PROVISIONING OF ENSIM IGNITE SERVICES 5

6 For all sites: #EditVirtDomain -c aspmgr,on `sitelookup -a cut -f1 -d","` 2 Restart Ensim Control Panel. #/etc/rc.d/init.d/ppliance start Enabling Ensim Ignite services using the Appliance Administrator control panel You can enable Ensim Ignite services for each site by using the Appliance Administrator control panel. Note that you cannot enable the service simultaneously for all the sites using the control panel. To enable services using the control panel: 1 Log on to the Appliance Administrator control panel. 2 In the shortcuts section of the Home page, click List Sites (Sites section). 3 Locate the site you want to enable the services for and in the Actions column, click. The Edit Site form opens. Note that the new service is already enabled. 4 Click Save. The site is updated. Services and their database values Table 1 lists the services and their corresponding values in the asps table of the appldb postgresql database. Table 1. Services and their database values Services asp_id caption sa_title sa_desc category marketing marketing Marketing Market my business Boost sales with campaigns Payment processing payments Payment Processing Power my e-business Implement an end-to-end billing system SSL certificates certificates SSL Certs Secure my site for e-business Use SSL for site authentication Search engine optimization optimization Site Optimization Promote my site Drive traffic with search engine optimization CUSTOMIZED PROVISIONING OF ENSIM IGNITE SERVICES 6

7 Feedback and support To take advantage of Ensim s support services or to find additional product documentation, visit the Ensim support site, To log in to Ensim online support, go to To provide feedback about Ensim products or documentation, please use the feedback form at Legal and copyright notice This document contains information proprietary to Ensim Corporation and its receipt or possession does not convey any rights to reproduce, disclose, manufacture, or sell anything it might describe. Reproduction, disclosure, or use without Ensim s specific written authorization is strictly forbidden. Ensim Corporation makes no representations or warranties with respect to the content or use of this document. It also reserves the right to revise this document at any time without the obligation to notify any person of such revision. Ensim and the Ensim logo are registered trademarks of Ensim Corporation. All other trademarks and copyrights are the property of their respective owners Ensim Corporation. All rights reserved. Ensim Corporation 1366 Borregas Avenue Sunnyvale, CA (408) Ensim Corporation. All rights reserved. lwp40_custom_manage_ignite_1_1