SWP-0037 Capturing the AFHCAN Telehealth Cart Image to a Backup Capsule. Revision: 1. Effective Date: 1/6/2011

Transcription

1 Software Procedure SWP-0037 Capturing the AFHCAN Telehealth Cart Image to a Backup Capsule Revision: 1 Effective Date: 1/6/2011 Alaska Native Tribal Health Consortium Division of Health Information & Technology 4000 Ambassador Drive Anchorage, AK Tel: (907) Fax: (907) Copyright 2012 Alaska Native Tribal Health Consortium. All rights reserved.

2 Contents Purpose... 2 Audience... 2 Scope... 2 Additional Resources... 2 Capturing the AFHCAN Telehealth Cart Image Using Paragon Software v Restoring the AFHCAN Telehealth Cart Image Using Paragon Software v Capturing the AFHCAN Telehealth Cart Image Using Paragon Software v Restoring the AFHCAN Telehealth Cart Image Using Paragon Software v Page 1 of 20

3 Purpose The purpose of this document is to provide the detailed steps necessary to capture and restore an AFHCAN Telehealth Cart image to and from the Paragon Backup Capsule. Audience This document applies to persons who work in the Information Technology department within an organization and have a basic working knowledge of Windows XP. Scope The AFHCAN Telehealth Cart should be imaged in accordance with SWP-0036 AFHCAN Telehealth Cart Imaging and Software Configuration. Because of the many steps involved in imaging a computer, AFHCAN used Paragon Software to create a backup capsule which allows the technician to quickly capture a configured image and deploy that image in an emergency thereby reducing the amount of time needed to restore a cart to production ready status. This backup capsule is not visible from Windows Explorer. This document details the necessary steps to capture a configured image of an AFHCAN Telehealth Cart and the successful restoral of the configured image for both a V3 cart using Paragon Software v7.0, and a V4 cart using Paragon Software v8.5. It is important to note that this process cannot be done remotely. Additional Resources SWP-0036 AFHCAN Telehealth Cart Imaging and Software Configuration Capturing the AFHCAN Telehealth Cart Image Using Paragon Software v7.0 Once an AFHCAN Telehealth Cart has been successfully imaged and configured, but before the installation of the tconsult Cart Client and Update Client software, the technician should take a few minutes to capture the configured image. This section details those steps necessary to successfully capture that image. 1. Logon as SetupUser Page 2 of 20

4 2. Click on Start All Programs Deployment Manager Hard Disk Manager Hard Disk Manager Figure 1 - Opening the Deployment Manager 3. Highlight the Partition to be Backed-up Figure 2 - Selecting the Drive Partition Page 3 of 20

5 4. Select Partition from the File Menu, and click on Create an image of partition. Figure 3 Creating an Image of the Hard Disk 5. Uncheck both Split image and Set names automatically. Use the Drop-down arrow to the right of the word Drive to select the Backup Capsule (Hdd0/Partition2). Enter a name for the Image File, then click OK. Figure 4 Selecting the Backup Capsule Page 4 of 20

6 6. Click Apply in the upper left corner of the Toolbar. Figure 5 Applying the Action 7. Click on Yes to apply the changes. Figure 6 Applying the Changes Restoring the AFHCAN Telehealth Cart Image Using Paragon Software v7.0 Should it ever be necessary to re-image the CPU of the AFHCAN Telehealth Cart, having captured an image of a configured cart will reduce the amount of time necessary to recover the CPU to a state where the tconsult software is ready to be installed. 1. Login as SetupUser 2. Click on Start All Programs Deployment Manager Hard Disk Manager Hard Disk Manager Page 5 of 20

7 Figure 7 - Opening the Deployment Manager 3. Highlight the Partition to be restored, for example Primary C:, then select Partition from the File Menu, and click on Restore hard disk from partition. Figure 8 - Selecting the Drive Partition 4. Click on the drop down arrow to the right of the Look in and select Non mounted partitions. Page 6 of 20

8 Figure 9 Selecting the Non Mounted Partitions 4. Double-click on Hdd 0\Partition 2 to expand the list of available images and highlight the image that has been configured. Click on Open. Figure 10 Selecting the Image 5. If the C:\drive has been selected to be restored, click Yes to the warning about restoring to a bootable partition. Figure 11 Warning Dialog Box One 6. If the D:\drive has been selected to be restored, click Yes to the Warning. Figure 12 Warning Dialog Box Two Page 7 of 20

9 7. At the review dialog window, click on OK Figure 13 Restoring Partition Review Window 8. Click Apply in the upper left corner of the Toolbar. Figure 14 Applying the Action 9. Click on Yes to apply the changes. Page 8 of 20

10 Figure 15 Applying the Changes 10. Again if C:\ is the partition to be restored, it will be necessary to click on Reboot to commence the restore process. Figure 16 C: Drive Partition Needs a Reboot Capturing the AFHCAN Telehealth Cart Image Using Paragon Software v8.5 Later images of our cart build use Paragon Software v8.5. Though the process is the same, the overall look and feel is a bit different than v Logon as SetupUser 2. Click on Start All Programs Paragon Deployment Manager Hard Disk Manager Hard Disk Manager Page 9 of 20

11 Figure 17 Starting Paragon Deployment Manager 3. Highlight the Partition to be backed-up, and then click on Back up hard disks or selected partitions from the left pane. Figure 18 Selecting Hard Disk to Capture 4. The Paragon Backup Wizard will open. Click on Next. Page 10 of 20

12 Figure 19 Welcome Screen of the Backup Wizard 5. Ensure a checkmark is in front of the drive to be captured, and place a check mark in front of Change backup settings. Click on Next. Figure 20 Selecting the Hard Drive to be Backed-up Page 11 of 20

13 6. Remove the checkmarks from Set image file names automatically and Enable image splitting, then click on Next. Figure 21 Changing Backup Image Options 7. Choose the backup destination to Save data to the Backup Capsule then click on Next. Figure 22 Selecting the Backup Destination Page 12 of 20

14 8. Enter a name that is indicative of the image and then click on Next. Figure 23 Naming the Image File 9. The comment field is normally left blank, but the technician can enter information here if desired. Figure 24 Comment Field 10. A summary window will open. Review, and if any changes are needed, click the Back button to make the change. If no changes are needed, then click on Next. Page 13 of 20

15 Figure 25 Backup Summary Dialog Window 11. Click on Finish to close the Backup Wizard. Figure 26 Completing the Backup Wizard Page 14 of 20

16 12. Click on Apply to start the capture. 13. Click on Yes to apply the changes. Figure 27 Applying the Change Figure 28 Applying the Changes Restoring the AFHCAN Telehealth Cart Image Using Paragon Software v8.5 Restoring a hard disk using Paragon Software v8.5 is the same process as v7.0 but with the use of a Wizard. This section will detail the steps to restore a hard disk image using the Restore Wizard. 1. Logon as SetupUser 2. Click on Start All Programs Paragon Deployment Manager Hard Disk Manager Hard Disk Manager Page 15 of 20

17 Figure 29 Starting Paragon Deployment Manager 3. Highlight the Hard Drive to be restored, and then click on Restore hard disks or partitions from the left pane. Figure 30 Selecting Hard Disk to Restore 4. The Restore Wizard will start. Click on Next. Page 16 of 20

18 Figure 31 Restore Wizard 5. Click on the drop down arrow to the right of the Look in and select Backup Capsule on Hard Disk 0. Highlight the Archive or image file to restore and then click on Next. Figure 32 Selecting Archive Image to Restore 6. Select which Hard Disk will be restored, then click Next. Page 17 of 20

19 Figure 33 Selecting the Hard Disk to be Restored 7. At the Restore summary window, click on Next. Figure 34 Restore Summary Dialog Box 8. Click on Finish to complete the Restore Wizard. Page 18 of 20

20 Figure 35 Completing the Restore Wizard 9. Click on Apply to begin the Restore. Figure 36 Selecting Apply to Begin the Restore 10. Click on Yes to apply the changes. Page 19 of 20

21 Figure 37 Applying the Changes 11. If C:\ is the partition to be restored, it will be necessary to click on Restart the computer to commence the restore process. Figure 38 Accepting System Restart End of procedure. Page 20 of 20