What is TechNet Plus Direct?

Transcription

1 What is TechNet Plus Direct? TechNet Plus Direct is the essential daily resource IT Professionals rely on across the IT lifecycle System Center Capacity Planner MS Learning Resources Full version software for evaluation Beta software Security updates & service packs 2 free support incidents 20% discount on support The TechNet Library Online Concierge Managed newsgroups New SA Offering with TechNet Plus? TechNet Plus Direct is new online and offered with SA-No monthly media to wait on! SA= 1license per subscriber, not user! Each customer benefits from multiples licenses of TN+ Direct

2 What s Included in each License? Feature Customer Benefits Full commercial version of all MS Products with no TIME LIMITS! Security updates, etc. Full version Microsoft commercial software for evaluation and planning purposes Instant access to all of the TechNet Plus resources via the online, subscriber-only TechNet Plus Benefits Portal Betas for staying up on the latest and greatest Support a full array of technical support options, we ve got your back! Learning: Develop or deepen IT skills Plan, model and performance test your Exchange and MOM deployments - before you deploy them! No feature or time limitations use it to regularly optimize your implementation, or whenever you make changes Plan for Vista deployment using Vista Includes all Server, Client and Application software titles from Microsoft No feature, technical, or time limitations No need to wait for discs! Get software, product keys and the latest Library and content the moment it s available Download only what you need for your job Early betas for Microsoft technologies such as Windows Vista, Office 2007, Exchange Professional level (24x7) technical support incidents with each subscription (a $490 value) Unlimited support in the TechNet Plus Managed Newsgroups 20% discounts on additional support incidents TechNet Plus Online Concierge Live, person-to-person search assistance chat Official Microsoft E-Learning valued at $1,000s of dollars per year! The best technical Microsoft Webcasts available for offline viewing The TechNet Plus Library and The latest content, tools, security, user docs and support KB always up-to-date and available monthly TechNet Magazine TechNet Plus subscriptions are full of high-value resources for IT Professionals working with Microsoft technology when and where IT Professionals want and need it with TechNet Plus subscriptions, all this is delivered directly to their desk

3 Product Subscription Types Subscription Type TechNet Plus Direct Offering with SA= 1license TechNet Plus Single User Description Single subscriber access to software Full online access No media shipments Online concierge chat Managed newsgroups All the above, plus CD/DVD media shipments Cost - List in US$ $349 $499 TechNet Plus Single Server All the above, plus The TechNet Plus Library (Knowledge Base) can be loaded on a server and shared within a workgroup $999

4 June changes in SA Benefits TechNet Plus benefit being renamed TechNet Plus renamed to TechNet SA Subscription Services No change to actual benefit No disruption in benefits currently received TechNet Plus SA Media Kit being replaced with TechNet Plus Direct Licensed to a single user Same features and benefits as TechNet Plus SA Media Kit Added speed and convenience of online delivery (media shipments discontinued) No reactivation required, TechNet Plus SA Media Kit recipients will automatically receive TechNet Plus Direct Media still available for purchase through an authorized MS reseller

5 TechNet Plus Through SA

6 TechNet Plus Comparison

7 The ITPro and the Developer Comparing TechNet Plus and MSDN TechNet Plus Target Customer IT Professionals who are evaluating, deploying, managing and supporting Microsoft technologies A few typical job titles are Systems Administrators Desktop Deployment Admin Help Desk DBA MSDN Target Customer Software developers who develop applications to run on the Microsoft platform MSDN includes Visual Studio and full developer toolkits

8 What Customers Are Saying SCCP (Capacity Planner) has been recently used in an engagement with a bank, where we designed and deployed a solution for 1500 Windows servers. The tool reduced the amount of design effort in terms of capacity sizing, and also reduced risk by ensuring that the solution scale was validated using a best practice model. This resulted in a reduction of 5 man-days of effort. I purchased 55 TechNet Plus Direct licenses for my IT Pro team so that everyone on my team had their own license to leverage all the benefits they need daily tools they need to evaluate,deploy and manage our Microsoft products in our environment. Another concern was to keep my team up to date on all the feature and functionality of the technology requirements. The MS learning classes have helped upgrade my teams knowledge and provided product certification classes, IT Pro focused managed newsgroups on-line concierge without causing the bottleneck of internal resources licenses were cheaper than what I was spending just on training for my team annually!

9 Where TechNet Plus Direct can help you Scenario Can you relate to these expectations? Questions to ask your IT Pro team Need to evaluate Exchange Upgrade in your environment? Expectations: Smooth Exchange Deployment Don t want server configuration issues burning resources and time Need a tool that accurately allocates Risk: everything will be new/different Are you confident that your server configuration is accurate for deployment or upgrade? Do you have need for a tool to help the upgrade process of Exchange? Since 70% of Exchange support incidents relate to configuration, would an on-line tool help your deployment process? Evaluate Vista before committing to upgrade? Expectations: Want to understand feature impact in my environment Can I justify ROI of the upgrade? Which Vista features are most critical for our company? Risk: time to deploy and knowledge/familiarity of product to IT Pro Team Are you confident that your server configuration is accurate for deployment or upgrade? Do you have need for a tool to help the upgrade process of Exchange? Need to Educate, Collaborate and Reduce Implementation Cost of your IT Pro Staff? Expectations: Maximize productivity of my team in deploying and maintaining software through detailed examination of all product offerings on my timeline, not MS. Risk: Inherit problems after purchase because risk assessment and limited product exposure How do you currently evaluate products prior to purchase? What is your deployment plan for MS products now and on your roadmap?

10 Capacity Planner Scenarios Scenario Customer Pain Are you? Migrating from Lotus Notes to Exchange Expectations: New deployment must be Better than Lotus Notes Successful from Day One Risk: Impact on my environment and knowledge of MS products> Are you planning or considering, converting from Lotus Notes to Microsoft Exchange? How do you plan to mitigate deployment challenges in each location? Upgrading Exchange Expectations: New deployment must be Better than old Exchange Successful from Day One Risk: a lot will be new/different Do you have a timeline and process for upgrading Exchange? Do you need TCO proof points prior to the upgrade process? After an Acquisition: Merging the Mail Systems? Expectations: Existing and new users will have the same, or better, mail service Risk: new users will disrupt or slow existing users mail Are you working to integrate IT systems from an acquisition? Are you responsible for integrating the mail systems?

11 Reducing Risk and Surprises Plan more efficient deployments Lower application TCO Run What-Ifs to Optimize Avoid surprises

12 System Center Capacity Planner Plug in details of your Exchange, or MOM, environment - Number of sites - Number of mail users Included with TechNet Plus Direct! 2. See the recommended topology - Server sizes - Server locations - Connection link speeds 3. Get bottleneck analysis - What will fill up first - Hardware utilization - Transaction latency (seconds) Hardware utilization Transaction latency (seconds)

13 Accessing Your Benefits Subscriber Downloads & Product Keys To obtain a product key and download software, locate the product you wish to download from the Newest Downloads section or from the left navigation bar and click on the product.

14 Activating Your Subscription 1. Go to 2. Enter your Windows Live ID and password. 3. Click on the Sign in button.

15 Activating Your Subscription Click on the Add New Subscription link.

16 Resources for More Info For more information on how to purchase TechNet Plus, please visit: For more information on purchasing TechNet Plus in volume, or to get more details on TechNet Plus as a benefit through Software Assurance, please visit: Jan Matthews-janetma@microsoft.com