HP XP7 Performance Advisor Software Installation Guide (v6.1.1)

Transcription

1 HP XP7 Performance Advisor Software Installation Guide (v6.1.1) Abstract This document describes how to install and configure the HP XP7 Performance Advisor Software. This document is intended for users and HP service providers who have knowledge of the HP XP7 Performance Advisor and XP7 disk arrays hardware, software, and storage systems. For the latest release information on this product, see the HP XP7 Performance Advisor Software Release Notes. HP Part Number: T Published: July 2014 Edition: 24

2 Copyright 2014 Hewlett-Packard Development Company, L.P. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows XP are U.S. registered trademarks of Microsoft Corporation. Adobe is a trademark of Adobe Systems Incorporated. Java is a registered trademark of Oracle and/or its affiliates. Oracle is a registered US trademark of Oracle Corporation, Redwood City, California. Oracle Database Standard Edition The Oracle Database embedded in HP XP7 Performance Advisor Software is subject to a restricted use license and it can only be used in conjunction with HP XP7 Performance Advisor Software. UNIX is a registered trademark of The Open Group.

3 Contents 1 Overview of HP XP7 Performance Advisor...6 HP XP7 Performance Advisor resources...6 Installation work flow...7 Upgrade work flow Understanding the HP XP7 Performance Advisor installation prerequisites...12 Performing checks using the HP XP7 Performance Advisor Installation Assistant...12 Pre installation scenario...13 Post installation scenario...14 Pre upgrade scenario...15 Post upgrade scenario...16 Post uninstallation scenario...17 Installation checklist for HP XP7 Performance Advisor...18 Initial HP XP7 Performance Advisor setup prerequisites...21 Designing the infrastructure...21 Determining the coexistence with other storage products...25 Management station prerequisites...25 Verifying the supported configurations for HP XP7 Performance Advisor...26 Getting the fully qualified domain name or IP address of your management station...27 Determining the authentication type for HP XP7 Performance Advisor...27 Allocating 1 GB free disk space in the TEMP folder...30 Configuring a Loopback Adapter or static IP address...30 Assigning ports for HP XP7 Performance Advisor on the management station...31 Increasing the virtual memory on your management station...33 Configuring the web browser proxy server settings...33 HP XP7 Performance Advisor host agent prerequisites...34 Verifying the supported configurations for HP XP7 Performance Advisor host agents...34 Configuring settings on Windows and UNIX hosts...35 Creating and assigning command devices to host agents...36 Mapping command devices...39 Verifying host agent connectivity to a command device Installing HP XP7 Performance Advisor...42 Beginning the HP XP7 Performance Advisor installation...42 Launching the HP XP7 Performance Advisor checklist...44 Complying with the End User License Agreement...45 Retaining or selecting a different database location...46 Enabling IPv6 and configuring HTTP port for the management station...46 Configuring RMI server port...47 Implementing the authentication method...47 HP XP7 Performance Advisor Native Authentication...48 Windows System Authentication...48 Windows Domain based Authentication...48 LDAP Authentication...49 Configuring the LDAP server and connection settings...49 Configuring the LDAP user search and filter, and group settings...51 RADIUS Authentication...53 Selecting complete or custom installation method...55 Selecting components to install (custom installation)...56 Completing the HP XP7 Performance Advisor installation and next steps...58 HP XP7 Performance Advisor post-installation steps...59 Confirming the HP XP7 Performance Advisor services...60 Contents 3

4 Verifying installed JRE version...60 Configuring HP XP7 Performance Advisor related settings...61 Launching HP XP7 Performance Advisor...62 Viewing product license entitlement certificate for existing customers Installing the HP XP7 Performance Advisor host agents...67 Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software...67 Installing the HP XP7 Performance Advisor Windows host agents...68 Executing the Windows host agent installer...68 Enabling IPv6 and configuring HTTP port for the Windows host agent...69 Testing validity, connectivity, and GUID configuration...69 Selecting complete or custom installation method...71 Completing the Windows host agent installation and next steps...72 Installing the HP XP7 Performance Advisor UNIX host agents...73 Executing the UNIX host agent installer...73 Enabling the UNIX host agent to use IPv Completing the UNIX host agent installation and next steps...74 Installing the HP XP7 Performance Advisor OpenVMS Integrity Server host agents...75 Executing the OpenVMS Integrity Server host agent installer...76 Completing the OpenVMS Integrity Server host agent installation...76 Verifying if the host agents appear in HP XP7 Performance Advisor...77 Assigning GUIDs for command devices on a Windows host agent Configuring SSL settings for HP XP7 Performance Advisor...81 Unsigned approach...81 Management Station...81 Host Agent...81 Signed approach...84 Management Station...85 Host Agent Using HP XP7 Performance Advisor...90 Requesting host update...90 Collecting configuration data...91 Collecting performance data Understanding the HP XP7 Performance Advisor upgrade prerequisites...97 Upgrade checklist for HP XP7 Performance Advisor...97 Determining the current version of HP XP7 Performance Advisor Upgrading HP XP7 Performance Advisor Beginning the HP XP7 Performance Advisor upgrade Launching the HP XP7 Performance Advisor upgrade checklist Configuring RMI server port Upgrading HP XP7 Performance Advisor Completing upgrade and next steps Verify the HP XP7 Performance Advisor functionality for historic data Reconfigure the and alarm settings on your management station Upgrading the HP XP7 Performance Advisor host agents Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software Upgrading the HP XP7 Performance Advisor host agents Verifying the HP XP7 Performance Advisor host agents upgrade Modifying or repairing HP XP7 Performance Advisor Removing HP XP7 Performance Advisor Removing the HP XP7 Performance Advisor host agent Removing the HP XP7 Performance Advisor management station Contents

5 Post removal instructions Installing Oracle patches and security updates Support and other resources Contacting HP Related Information Typographic conventions A Installing a Loopback Adapter Verifying if a Loopback Adapter is installed on your computer Installing a Loopback Adapter on Windows 2003, Windows Server 2003 R2, Windows 2008, or Windows XP Installing a Loopback Adapter on Windows Vista Removing a Loopback Adapter B Starting, stopping, and restarting host agent services Glossary Index Contents 5

6 1 Overview of HP XP7 Performance Advisor The HP XP7 Performance Advisor Software (HP XP7 Performance Advisor) is a web-based application that collects, monitors, and displays the performance of your XP, P9000 and XP7 disk arrays. It includes performance data for individual components, such as: LDEVs CHIPs or CHAs ACPs or DKAs DKCs MP blades (applicable only for the XP7 disk arrays) HP XP7 Performance Advisor resources The following resources constitute an HP XP7 Performance Advisor setup: HP XP7 Performance Advisor: It is a web-based application that monitors the performance of XP and XP7 disk arrays, and provides a visual representation of the collected data. It resides on a centralized server called the management station, manages data collection, and provides performance data of your XP, P9000 and XP7 disk arrays for your analysis. You can use the data to analyze and interpret the behavior of your XP, P9500 and XP7 disk arrays, and also forecast the utilization of a few components, such as XP Thin Provisioning in the XP, P9000, and the XP7 disk arrays. HP XP7 Performance Advisor host agents: HP XP7 Performance Advisor interacts with resources called host agents that collect data from the XP, P9000 and the XP7 disk arrays. They are operating system specific, and reside on systems called the hosts. In a traditional setup, the host agents form the point of contact for the HP XP7 Performance Advisor to receive data from the XP, P9000 and the XP7 disk arrays. However, HP XP7 Performance Advisor can also directly interact with the XP, P9000 and the XP7 disk arrays. The host agents help HP XP7 Performance Advisor discover hosts and also communicate commands and data, back and forth between the hosts and the management station. Web clients: HP XP7 Performance Advisor can be locally accessed on the management station, or remotely accessed from a client system. The web browser that allows the access to HP XP7 Performance Advisor is called the web client. Internet Explorer (IE) is the only supported web client for HP XP7 Performance Advisor. Command Line User Interface (CLUI): In addition to its GUI, HP XP7 Performance Advisor also provides a command-line utility called the CLUI to monitor performance of XP, P9000 and XP7 disk arrays. The CLUI allows you to monitor performance, set alarms, and configure host information using commands and scripts. You can execute commands in the CLUI and view the same data that is displayed on the GUI. The CLUI utility is operating system specific, and can be installed locally on the management station, or remotely on a client system. HP XP7 Performance Advisor setup (page 7) displays the HP XP7 Performance Advisor setup collecting data from an XP, P9000 and XP7 disk array through a host agent. The CLUI utility is installed on the remote client system that is connected to the management station, thereby enabling it to access the HP XP7 Performance Advisor. 6 Overview of HP XP7 Performance Advisor

7 Figure 1 HP XP7 Performance Advisor setup Additionally, the HP XP7 Performance Advisor also provides HP XPWatch, HP XPSketch, and HP XPInfo. For a brief description of these tools, see HP XP7 Performance Advisor utilities (page 9). Installation work flow In a typical installation, you need to install HP XP7 Performance Advisor on the management station followed by the host agents on the respective hosts. To install HP XP7 Performance Advisor and the host agents, complete the following steps: 1. Complete the prerequisites to install HP XP7 Performance Advisor. 2. Install HP XP7 Performance Advisor on a management station. 3. Verify that HP XP7 Performance Advisor services have started and you are able to login using your credentials. 4. Verify that you have received the license entitlement certificate, generate, and add license in HP XP7 Performance Advisor. 5. Complete the prerequisites to install the HP XP7 Performance Advisor host agents. 6. Install the HP XP7 Performance Advisor host agents on the respective hosts. 7. Verify that the HP XP7 Performance Advisor host agent services have started and you are able to view the host agent details in HP XP7 Performance Advisor GUI. 8. Verify that you are able to perform configuration and performance data collections. HP XP7 Performance Advisor provides a checklist that guides you through installation, initial configuration and performance data collection. Before proceeding with the installation, ensure Installation work flow 7

8 that you have completed the appropriate prerequisites and tasks mentioned in the checklist. For more information, see Installation checklist for HP XP7 Performance Advisor (page 18). The below diagram illustrates the HP XP7 Performance Advisor installation work flow. 8 Overview of HP XP7 Performance Advisor

9 In Installation work flow (page 7), the CLUI, HP XPWatch, HP XPSketch, and HP XPInfo are additional utilities provided with HP XP7 Performance Advisor. HP XP7 Performance Advisor utilities (page 9) provides a brief description of these utilities. The HP XP7 Performance Advisor Software Installation Guide covers only the end-to-end installation and upgrade of the HP XP7 Performance Advisor, and host agents. For information on the installation and use of the CLUI, HP XPWatch, and HP XPSketch, see the respective documentation. For document download location, see Related Information IMPORTANT: The CLUI, HP XPWatch, HP XPSketch, and HP XPInfo are available in the Tools folder on the HP XP7 Performance Advisor installation disk 2. Table 1 HP XP7 Performance Advisor utilities HP XP7 Performance Advisor tools HP XPWatch HP XPSketch Description HP XPWatch is a command-line utility provided with HP XP7 Performance Advisor. It is designed for focused troubleshooting and can capture data as frequently as every five seconds. HP XPWatch monitors the performance of components, such as the ports, CHIPs/CHAs, ACPs/DKAs, RAID groups, continuous access journals, and the LDEVs in the XP and the XP7 disk arrays. In addition, HP XPWatch also monitors the usage of MP blades in the XP7 disk arrays. The performance metrics are displayed on the console of your host system. The output data is stored in a comma separated file (.csv) that you can load in HP XPSketch to obtain a visual representation of the output data. HP XPSketch is a Windows-based utility provided by HP XP7 Performance Advisor. It enables you to view a Installation work flow 9

10 Table 1 HP XP7 Performance Advisor utilities (continued) HP XP7 Performance Advisor tools Description graphical representation of the performance metrics of different components, such as the ports, LDEVs, RAID groups, CPU, continuous access journals, and the DKC for a specified duration. In addition, HP XPSketch also provides a graphical representation of the MP blade utilization metrics for the XP7 disk arrays. The performance metrics of these components are stored in a comma separated file (.csv) provided by HP XPWatch that can be opened in HP XPSketch. From these graphical representations, you can analyze the performance trend, identify bottlenecks or problems, and take the necessary corrective actions. HP XPInfo CLUI HP XPInfo is a command-line utility provided with HP XP7 Performance Advisor. It is used to obtain information about the LUNs exposed to the XP and the XP7 disk arrays. The CLUI is a command-line user interface that monitors the performance of XP, P9500 and XP7 disk arrays. It enables you to set alarms and configure host information using commands and scripts. The CLUI also provides shell scripts for most commands. HP recommends that you use these scripts to access commands. Upgrade work flow To upgrade HP XP7 Performance Advisor and the host agents, complete the following steps: 1. Complete the prerequisites to upgrade HP XP7 Performance Advisor. 2. Upgrade HP XP7 Performance Advisor on a management station. 3. Verify that HP XP7 Performance Advisor services have started and you are able to login using your credentials. 4. Verify that the License Status section displays the same license information for the monitored disk arrays as was displayed before the upgrade. If any of the existing licenses had expired before the upgrade was initiated, generate and add new licenses in HP XP7 Performance Advisor to continue monitoring those disk arrays. 5. Verify the HP XP7 Performance Advisor functionality for historic data by plotting charts, and see if you are able to view the previous set of collections. 6. Complete the prerequisites to upgrade the HP XP7 Performance Advisor host agents. 7. Upgrade the HP XP7 Performance Advisor host agents on the respective hosts. 8. Verify that the HP XP7 Performance Advisor host agent services have started and you are able to view host agent details in the HP XP7 Performance Advisor GUI. 9. Verify that you are able to perform configuration and performance data collections using the upgraded version of HP XP7 Performance Advisor. In addition to an installation checklist, HP XP7 Performance Advisor also provides an upgrade checklist that guides you through the upgrade process. Before proceeding with the upgrade, ensure that you have completed the appropriate prerequisites and tasks mentioned in the checklist. For more information, see Upgrade checklist for HP XP7 Performance Advisor (page 97). HP XP7 Performance Advisor upgrade work flow (page 11) provides a high level understanding on how to upgrade to the latest version of HP XP7 Performance Advisor. 10 Overview of HP XP7 Performance Advisor

11 Figure 2 HP XP7 Performance Advisor upgrade work flow Upgrade work flow 11

12 2 Understanding the HP XP7 Performance Advisor installation prerequisites This chapter describes the prerequisites to install the HP XP7 Performance Advisor software and the host agents, and explains the installation checklist. For more information, see HP XP7 Performance Advisor and host agents installation checklist (page 19). To upgrade an existing version of HP XP7 Performance Advisor, see HP XP7 Performance Advisor and host agents upgrade checklist (page 98). This chapter addresses the following topics: Performing checks using the HP XP7 Performance Advisor Installation Assistant (page 12) Installation checklist for HP XP7 Performance Advisor (page 18) Initial HP XP7 Performance Advisor setup prerequisites (page 21) Management station prerequisites (page 25) HP XP7 Performance Advisor host agent prerequisites (page 34) Performing checks using the HP XP7 Performance Advisor Installation Assistant Assistant The HP XP7 Installation Assistant is a smart utility designed to perform a few basic checks before installing or upgrading the HP XP7 Performance Advisor v6.1.1, after installing or upgrading, and after uninstalling the HP XP7 Performance Advisor v6.1.1 on a management station. NOTE: The Installation Assistant utility is available with HP XP7 Performance Advisor only from v5.5 or later versions. Run the HP XP7 Performance Advisor Installation Assistant on the system on which the HP XP7 Performance Advisor Management Station will be installed. Do not run the HP XP7 Performance Advisor Installation Assistant while running the installer. Copy the HP XP7 Performance Advisor Installation Assistant to the management station from the DVD before running, else the log file will not get generated. To run PA Installation Assistant, your system requires.net framework 2.0 to be installed on your system. Double-click the PA Installation Assistant.exe file available on the DVD #2. The HP XP7 Installation Assistant GUI opens. The HP XP7 Installation Assistant has five tabs: Pre-Install, Post-Install, Pre-Upgrade, Post-Upgrade, and Post-Uninstall tabs. Click on the Start button to start the respective checks. All the checks done by the HP XP7 Performance Advisor Installation Assistant are logged in the PA_INSTALL_ASSISTANT_LOG file. This file will be available in the same location as the PA Installation Assistant.exe file. After the next check, the log entries are archived into the log file having a name similar to LOG_ PM where indicates the date and PM indicates the timestamp. This utility performs the basic verification in the following scenarios: Pre Installation, before a fresh installation of HP XP7 Performance Advisor Post Installation, after the installation of HP XP7 Performance Advisor Pre Upgrade, before upgrading HP XP7 Performance Advisor 12 Understanding the HP XP7 Performance Advisor installation prerequisites

13 Post Upgrade, after upgrading HP XP7 Performance Advisor Post Uninstallation, after uninstalling HP XP7 Performance Advisor Pre installation scenario If HP XP7 Installation Assistant detects that HP XP7 Performance Advisor is not installed on the system, then the Pre-Install tab is enabled, and the following tests are performed: Figure 3 HP XP7 Installation Assistant Pre-Install tab Target Operating System check: Verifies whether the target operating system is compatible with HP XP7 Performance Advisor v6.1.1, else displays an error message. Environment variables check: Verifies whether the following environment variables are present on the system. If any of the following variables are present, it displays an error message. %ORACLE_HOME% %ORACLE_SID% %CATALINA_HOME% Hard disk space check: Verifies whether 1 GB free space is available in the temp location and also verifies whether 64 GB free space is available in all the drives, else displays a warning message. Physical memory check: Verifies whether 1 GB of physical memory is available on the system, else displays a warning message. Static IP check: Verifies whether the system has static IP address, else displays an error message. Default tomcat ports check: Verifies whether Port 80 (HTTP) and 443 (HTTPS) are free, else displays a warning message. Incompatible software check: Verifies whether IIS Admin service is up and running. If the service is up and running, the tool displays an error message. Displays a warning message if the IIS service is installed but not started. Performing checks using the HP XP7 Performance Advisor Installation Assistant 13

14 Post installation scenario If HP XP7 Installation Assistant detects that HP XP7 PA v6.1.1 is installed on the system, the Post-Install tab is enabled, and the following tests are performed: Figure 4 HP XP7 Installation Assistant Post Install tab PA Services Status check: Verifies whether the following Performance Advisor services are installed and are running, else displays an error message. HP XP7 Performance Advisor Database HP XP7 Performance Advisor Database Listener HP XP7 Performance Advisor Monitor HP XP7 Performance Advisor Security HP XP7 Performance Advisor Tomcat PA environment variables check: Verifies whether PADB_HOME and HPSS_HOME environment variables are created and do not contain trailing slash, else displays an error message. Hard disk space check: Verifies whether 64 GB free space is available in the PADB location and also verifies whether 8 GB free space is available in the Performance Advisor install location, else displays a warning message. Physical memory check: Verifies whether 1 GB of physical memory is available on the system, else displays a warning message. PA database check: Verifies the connection to Oracle database. If connection is not possible, the tool displays an error message. During this check, the tool uses the PADB_HOME variable to connect to Oracle database to ensure that the value of the variable is correct. If the Oracle database is not initialized, the tool recommends to run oracledb helper tool. PA database tables check: Verifies whether the PAv6.1.1 tables are created. 14 Understanding the HP XP7 Performance Advisor installation prerequisites

15 NOTE: HP XP7 Installation Assistant does not check for all the PA tables but some tables to ensure that database installation/upgrade is successful. JAVA heap size check: Verifies if the Java minimum heap size is less than 128 MB and the maximum heap size is less than 256 MB, else displays an error message. Pre upgrade scenario If HP XP7 Installation Assistant detects that an earlier version of HP XP7 Performance Advisor is installed on the system, the Pre-Upgrade tab is enabled, and the following tests are performed: Figure 5 HP XP7 Installation Assistant Pre-Upgrade tab PA version check: Verifies whether the version of Performance Advisor is suitable to upgrade to PA v6.1.1, that is, if the installed version is older than two versions, the tool displays an error message. Installed PA Services Status check: Verifies whether the following Performance Advisor services are installed and are running, else displays an error message. HP XP7 Performance Advisor Database HP XP7 Performance Advisor Database Listener HP XP7 Performance Advisor Monitor HP XP7 Performance Advisor Security HP XP7 Performance Advisor Tomcat PA environment variables check: Verifies whether the PADB_HOME and HPSS_HOME environment variables are created and do not contain trailing slash, else displays an error message. Hard disk space check: Verifies whether 64 GB free space is available in the PADB location, 8 GB free space is available Performance Advisor install location, and 1 GB in temp location, else displays a warning message. Physical memory check: Verifies whether 1 GB of physical memory is available on the system, else displays a warning message. Performing checks using the HP XP7 Performance Advisor Installation Assistant 15

16 PA database check: Verifies the connection to Oracle database. If connection is not possible, the tool displays an error message. During this check, the tool uses the PADB_HOME variable to connect to Oracle database to ensure that the value of the variable is correct. If the Oracle database is not initialized, the tool recommends to run oracledb helper tool. Database version check: Connects to Oracle database and verifies whether the Oracle database version is suitable for upgrade. JAVA heap size check: Verifies if the Java minimum heap size is less than 128 MB and the maximum heap size is less than 256 MB, else displays an error message. Post upgrade scenario If HP XP7 Installation Assistant detects that HP XP7 Performance Advisor v6.1.1 is installed on the system, the Post-Upgrade tab is enabled, and the following tests are performed: Figure 6 HP XP7 Installation Assistant Post-Upgrade tab PA version check: Verifies whether the Performance Advisor version is upgraded to v Installed PA Services Status check: Verifies whether the following Performance Advisor services are installed and are running, else displays an error message. HP XP7 Performance Advisor Database HP XP7 Performance Advisor Database Listener HP XP7 Performance Advisor Monitor HP XP7 Performance Advisor Security HP XP7 Performance Advisor Tomcat PA environment variables check: Verifies whether PADB_HOME and HPSS_HOME environment variables are created and do not contain trailing slash, else displays an error message. Hard disk space check: Verifies whether 64 GB free space is available in the PADB location, else displays a warning message. 16 Understanding the HP XP7 Performance Advisor installation prerequisites

17 Physical memory check: Verifies whether 1 GB of physical memory is available on the system, else displays a warning message. PA database check: Verifies the connection to Oracle database. If connection is not possible, the tool displays an error message. During this check, the tool uses the PADB_HOME variable to connect to Oracle database to ensure that the value of the variable is correct. If the Oracle database is not initialized, the tool recommends to run oracledb helper tool. PA database tables check: Verifies whether new PA v6.1.1 tables are created and also verifies whether PA database version is correct else displays an error message. NOTE: HP XP7 Installation Assistant does not check for all the PA tables but some tables to ensure that database installation/upgrade is successful. JAVA heap size check: Verifies if the Java minimum heap size is less than 128 MB and the maximum heap size is less than 256 MB, else displays an error message. Post uninstallation scenario If HP XP7 Installation Assistant detects that HP XP7 Performance Advisor is uninstalled on the system, the Post-Uninstall tab is enabled, and the following tests are performed: Figure 7 HP XP7 Installation Assistant Post-Uninstall tab PA Services Status check: Verifies whether the following Performance Advisor services are uninstalled, else displays an error message. HP XP7 Performance Advisor Database HP XP7 Performance Advisor Database Listener HP XP7 Performance Advisor Monitor HP XP7 Performance Advisor Security HP XP7 Performance Advisor Tomcat Performing checks using the HP XP7 Performance Advisor Installation Assistant 17

18 HP XP7 Performance Advisor Database Job Scheduler HP XP7 Performance Advisor Database VSS Writer PA environment variables check: Verifies whether the PADB_HOME and HPSS_HOME environment variables are deleted, else displays an error message. Oracle files/registry entries left after un-installation check: Verifies whether the Oracle files/registry entries exist on the system. If they exist, the tool displays an error message. Installation checklist for HP XP7 Performance Advisor The HP XP7 Performance Advisor provides an installation checklist that guides you through the installation and initial collection of configuration, and performance data (see HP XP7 Performance Advisor and host agents installation checklist (page 19)). This checklist is also available when you begin installation. For more information, see Launching the HP XP7 Performance Advisor checklist (page 44). The installation checklist contains prerequisites and tasks that you must address before: 1. Installing the HP XP7 Performance Advisor on a management station. 2. Installing the HP XP7 Performance Advisor host agents on the respective hosts. 3. Logging into HP XP7 Performance Advisor and initiating configuration and performance data collections. NOTE: Review the installation checklist and complete only those items that are applicable to your current Storage Area Networks setup. After you complete a particular item, select the adjacent check box to mark it complete to indicate that you have verified all the items and are ready to install, and use HP XP7 Performance Advisor. Keep the checklist open till you complete the installation and start using HP XP7 Performance Advisor. If you are installing the product for the first time, HP recommends that you follow the sequence of items mentioned in the checklist. Links to the related help topics are provided at the end of each checklist item. Click the link to view more information about the prerequisite or task. A copy of the installation checklist is also available in the Install_OH folder (Installation_Drive:\pa\tomcat\webapps\pa\docs\install_OH\content\ index.htm#table4.htm). Sections in the HP XP7 Performance Advisor and Host Agents Installation Checklist The prerequisites and tasks provided in the installation checklist are organized as follows: Before installing HP XP7 Performance Advisor: This section lists the tasks and prerequisites you must complete before starting the HP XP7 Performance Advisor installation process on your management station. Installing HP XP7 Performance Advisor: This section directs you to the HP XP7 Performance Advisor installation wizard. After installing HP XP7 Performance Advisor: This section lists the post-installation tasks and prerequisites that you must complete before installing the HP XP7 Performance Advisor host agents. Installing HP XP7 Performance Advisor host agents: This section directs you to the HP XP7 Performance Advisor host agents installation procedures for the host agents you want to install. 18 Understanding the HP XP7 Performance Advisor installation prerequisites

19 After installing HP XP7 Performance Advisor host agents: This section lists the post-installation tasks and prerequisites that you must complete to login, and configure data collections in HP XP7 Performance Advisor. Using HP XP7 Performance Advisor: This section lists the procedures to collect configuration and performance data from your XP, P9500 and XP7 disk arrays. Table 2 HP XP7 Performance Advisor and host agents installation checklist Before installing HP XP7 Performance Advisor HP XP7 Performance Advisor setup prerequisites Design the infrastructure for HP XP7 Performance Advisor. For more information, see Designing the infrastructure (page 21). Determine the coexistence for HP XP7 Performance Advisor with other storage products. For more information, see Determining the coexistence with other storage products (page 25). HP XP7 Performance Advisor management station prerequisites Verify whether existing applications on the management station support other Oracle database instances to be installed. If multiple Oracle database instances can coexist, ensure that they are not named PADB, as it conflicts with the same name (PADB) provided for the HP XP7 Performance Advisor database. HP XP7 Performance Advisor can coexist only with applications that allow different application-specific Oracle instances to coexist. For more information, see the application-specific documentation. If the %ORACLE_HOME%, %ORACLE_SID%, and %CATALINA_HOME% environment variables are already configured on the management station, delete or rename them before the installation begins. You can recreate these variables or rename them back after the installation procedure completes. Verify the supported configuration for the HP XP7 Performance Advisor management station. For more information, see Verifying the supported configurations for HP XP7 Performance Advisor (page 26). Select a free port (not used by any other application's process and not a commonly reserved port) that HP XP7 Performance Advisor can use for all its communications. Port 80 is the default port that can be used. For more information, see Assigning ports for HP XP7 Performance Advisor on the management station (page 31). Get the fully-qualified domain name or IP address of your management station. For more information, see Getting the fully qualified domain name or IP address of your management station (page 27). Determine the authentication type for the management station. For more information, see Determining the authentication type for HP XP7 Performance Advisor (page 27). Allocate at least 1 GB free disk space in your management station's TEMP folder, if you are opting for a complete installation. For more information, see Allocating 1 GB free disk space in the TEMP folder (page 30). Configure the Loopback Adapter or a static IP address for the management station. For more information, see Configuring a Loopback Adapter or static IP address (page 30). Increase the virtual memory (custom page file size) for the <Installation_Drive> on the management station, where you plan to install HP XP7 Performance Advisor. For more information, see Increasing the virtual memory on your management station (page 33). HP XP7 Performance Advisor host agent prerequisites Verify the supported configuration required for installing the HP XP7 Performance Advisor host agents. For more information, see Verifying the supported configurations for HP XP7 Performance Advisor host agents (page 34). Installation checklist for HP XP7 Performance Advisor 19

20 Table 2 HP XP7 Performance Advisor and host agents installation checklist (continued) If you plan to install a UNIX host agent, verify whether the supported JRE version is installed and if the JAVA path is pointing to the installed location on your host. For more information, see Verifying the supported configurations for HP XP7 Performance Advisor host agents (page 34). For a Windows host agent, the compatible JRE version is automatically installed. Configure settings for installing the HP XP7 Performance Advisor host agents on the Windows and the UNIX hosts. For more information, see Configuring settings on Windows and UNIX hosts (page 35). Create the command devices on your XP, P9500 and XP7 disk arrays, and assign them to the host agents. For more information, see Creating and assigning command devices to host agents (page 36). IMPORTANT: If you are currently using the RAID Manager (Business Copy and Continuous Access Synchronous), you already have command devices that can be used by an HP XP7 Performance Advisor host agent. Map the command devices to the guest operating platforms, if these operating platforms are residing on the virtual servers. For more information, see Mapping command devices (page 39). Installing HP XP7 Performance Advisor Install HP XP7 Performance Advisor on your management station. At this point, return to the HP XP7 Performance Advisor Installation Wizard Welcome window to proceed with the installation. For more information, see Installing the XP7 Performance Advisor (page 42). IMPORTANT: After installing HP XP7 Performance Advisor, return to this checklist to complete the remaining prerequisites and tasks for downloading and installing the HP XP7 Performance Advisor host agents. After installing HP XP7 Performance Advisor For Windows System Authentication, add users, administrators, and grant them privileges on your management station. For more information, see Configuring HP XP7 Performance Advisor related settings (page 61). Verify if the JAVA path is pointing to the installed JRE location on your management station. For more information, see Verifying installed JRE version (page 60). Launch HP XP7 Performance Advisor and log in using your credentials. IMPORTANT: Install Adobe Flash Player on the system from where you will access HP XP7 Performance Advisor. Download Adobe Flash Player and Flash Player Plugin, v or later from the following location: For more information, see Launching HP XP7 Performance Advisor (page 62). Add users and grant them the administrator, or user privileges, if you have implemented Performance Advisor Native Authentication. For more information, see Configuring HP XP7 Performance Advisor related settings (page 61). Download the HP XPInfo software and the host agent files (.tar) to the Windows and UNIX hosts from the HP XP7 Performance Advisor Support screen. For more information, see Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software (page 67). Verify connectivity from the Windows and UNIX host agents to the respective command devices using the HP XP XPInfo software. For more information, see Verifying host agent connectivity to a command device (page 41). 20 Understanding the HP XP7 Performance Advisor installation prerequisites

21 Table 2 HP XP7 Performance Advisor and host agents installation checklist (continued) Configure your web browser to not use any web proxy servers. For more information, see For more information, see Configuring the web browser proxy server settings (page 33). Installing the HP XP7 Performance Advisor host agents Install the HP XP7 Performance Advisor host agents. At this point, return to the respective HP XP7 Performance Advisor host agents installation procedures for the host agents you want to install. For more information, see Installing XP7 Performance Advisor host agents (page 67). IMPORTANT: After installing the HP XP7 Performance Advisor host agents, return to this checklist to complete the remaining prerequisites and tasks to use HP XP7 Performance Advisor. After installing the HP XP7 Performance Advisor host agents Verify if the HP XP7 Performance Advisor Windows host agent services have started. For more information, see Confirming the HP XP7 Performance Advisor Windows host agent services (page 73). Verify if the HP XP7 Performance Advisor UNIX host agent services have started. For more information, see Confirming the HP XP7 Performance Advisor UNIX host agent services (page 75). Verify if the respective host agent records are appearing in HP XP7 Performance Advisor on your management station. For more information, see Verifying if the host agents appear in HP XP7 Performance Advisor (page 77). Create and assign the Windows Global Unique Identifier (\\?\Volume{GUID}) to command devices on a Windows host agent, to overcome device renaming and device remapping issues during the data collections. For more information, see Assigning GUIDs for command devices on a Windows host agent (page 78). Configure SSL settings on your Windows or UNIX host. For more information, see Configuring SSL settings for HP XP7 Performance Advisor (page 81). Using HP XP7 Performance Advisor Launch HP XP7 Performance Advisor and log in using your credentials. For more information, see Launching HP XP7 Performance Advisor (page 62). Start collecting the configuration and performance data for the XP, P9500 and XP7 disk arrays. For more information, see Using XP7 Performance Advisor (page 90). Initial HP XP7 Performance Advisor setup prerequisites This section describes setup prerequisites: Designing the infrastructure (page 21) Determining the coexistence with other storage products (page 25) After you complete the prerequisites, perform the HP XP7 Performance Advisor management station prerequisites. For more information, see Management station prerequisites (page 25). Designing the infrastructure This complete section needs to be reviewed for the new array, XP7. The following procedure helps you to estimate the number of management stations, hosts, XP and the XP7 disk arrays that are required: Initial HP XP7 Performance Advisor setup prerequisites 21

22 1. Collecting information about the XP and the XP7 disk arrays that you will monitor (page 22) 2. Determining the management station and host requirements (page 22) 3. Preparing the XP, P9000 or the XP7 disk arrays and determining their data collection schedules (page 24) Collecting information about the XP and the XP7 disk arrays that you will monitor 1. Determine the number of logical devices (LDEVs) for each XP, P9500 and XP7 disk arrays. 2. Determine how frequently you want to access data from the XP, P9000 and the XP7 disk arrays. IMPORTANT: The rate of data collection can affect the loads seen by the XP and the XP7 disk arrays, and the management station. HP XP7 Performance Advisor provides the following types of data collection: Configuration data collection: The frequency of configuration data collection depends on how often you change the configuration of an XP, P9000 or an XP7 disk array. For example, if you add a LUN to an XP, P9000 or an XP7 disk array every week, you might collect configuration data at least once a week to see the changes reflected in your HP XP7 Performance Advisor database. Performance data collection: For troubleshooting the XP, P9000 or the XP7 disk array performance issues, HP recommends a collection frequency of 1 to 3 minutes. IMPORTANT: Frequent collection increases the load on the XP, P9000 and the XP7 disk arrays and also the management station. For real-time troubleshooting, HP recommends using HP XPWatch, which is one of the utilities included in HP XP7 Performance Advisor to collect real-time performance data for troubleshooting purpose. For general monitoring and forecasting resource utilization, HP recommends a collection frequency of 5-30 minutes. Determining the management station and host requirements Follow these steps to determine your management station and host setup requirements: 1. Check the supported configuration for the management station and the host agent. For more information, see Verifying the supported configurations for HP XP7 Performance Advisor (page 26) and Verifying the supported configurations for HP XP7 Performance Advisor host agents (page 34). 2. Increase the management station and the host agent configuration based on the number of LDEVs you require and the collection frequencies you want to set. For more information, see Estimating the required configuration (page 22). Estimating the required configuration The following items can help you estimate the configuration you will need: To estimate the number of XP, P9000 and the XP7 disk arrays that can be supported with one management server and host agent: 22 Understanding the HP XP7 Performance Advisor installation prerequisites

23 Table 3 Large XP, P9500 and XP7 disk array configurations Management Station Host Agent # Arrays Managed # LDEVs RAID Group Data Collection Frequency Components K 30 mins LDEVs K 45 mins LDEVs K 60 mins LDEVs For collecting DKC and the port data, you must set the data collection frequency to 10 minutes. To estimate management station's disk volume space required for the HP XP7 Performance Advisor database: HP recommends that there be at least a week's historic data available when you are forecasting using charts or alarms. Determining disk space requirements: Use the following formula to determine the disk space requirements for HP XP7 Performance Advisor on a daily basis. The factors that influence the output are the number of: XP, P9500 and XP7 disk arrays, LDEVs, ports, and DKC components. Also, the performance data collection and frequency influence the output. Free_Space (MB/day for one array) = [(SECONDS_PER_DAY / Ldev_Collection_frequency) * LDEVs * Ldev_Space ] + [(SECONDS_PER_DAY / Port_Collection_ frequency) * PORTs * Port_Space] + [(SECONDS_PER_DAY/ Dkc_Collection_ frequency) * Dkc_Space] where: Free_Space (MB/day) = Total free disk space (in MB) required for a day LDEVs = Total number of LDEVs in an XP, P9000 or an XP7 disk array (includes journal volumes, pool volumes, external volumes, and so on) PORTs = Total number of ports for an XP, P9000 or an XP7 disk array Ldev_Collection_frequency = Collection frequency for LDEVs (in seconds) Port_Collection_frequency = Collection frequency for ports (in seconds) Dkc_Collection_ frequency = Collection frequency for DKC (in seconds) Ldev_Space ( per Ldev) = MB Port_Space (per port) = MB Dkc_Space (per collection) = MB SECONDS_PER_DAY = The consolidated free space that is required for HP XP7 Performance Advisor is the total sum of the free space available on all the XP, P9000 and the XP7 disk arrays monitored by HP XP7 Performance Advisor. Initial HP XP7 Performance Advisor setup prerequisites 23

24 Example 1 Determining the disk space requirements for HP XP7 Performance Advisor Consider that the XP7 and the XP disk arrays, P9500 and XP24000 are monitored by the HP XP7 Performance Advisor management station. P9500 Disk Array details: LDEVs = 1703 PORTs = 96 Dkc_Collection_frequency = 300 seconds (5 * 60) Ldev_Collection_frequency = 600 seconds (10 * 60) Port_Collection_frequency = 600 seconds (10 * 60) Free_Space required for P9500 Disk Array data in HP XP7 Performance Advisor = [(86400/600) *1703 * ] + [(86400/ 600) * 96 * ] + [(86400/300) * ] = = MB XP24000 Disk Array details: LDEVs = 2554 PORTs = 32 Dkc_Collection_ frequency = 300 seconds (5 * 60) Ldev_Collection_ frequency = 900 seconds (15 * 60) Port_Collection_ frequency = 600 seconds (10 * 60) Free_Space required for XP24000 Disk Array data in HP XP7 Performance Advisor = [(86400/900) *2554 * ] + [(86400/ 600 ) * 32 * ]+[(86400/300) * ] = = MB Consolidated free space required in HP XP7 Performance Advisor (MB/day) = MB (50.19 MB MB) Preparing the XP, P9000 or the XP7 disk arrays and determining their data collection schedules To achieve the optimal CHIP port (MP) performance utilization for an XP disk array or the MP blade utilization for an XP7 disk array, HP recommends using two command devices that connect through two different ports for the performance data collection. For more information, see Creating and assigning command devices to host agents (page 36). To collect performance data of RAID groups (RAID groups, snapshot, ThP, external RAID groups) and the journal volumes, HP recommends using a command device and port that are not shared with other critical applications. This is because collecting performance data for RAID groups is an intensive operation. You can create another schedule to collect performance data for the remaining set of components through a different command device and port. Stagger schedule: If the data collection frequency is set to 15 minutes, performance data collection occurs at every quarter hour, irrespective of when the schedule is created. For example, if the schedule is created at 10:12 a.m., the first collection occurs immediately and the next collection occurs at the quarter of the hour, which is 10:15 a.m. The subsequent collections occur at 10:30 a.m., 10:45 a.m., and so on. If you select the Stagger Schedule check box, performance data collection occurs every 15 minutes from the time the schedule is created. For example, if the schedule is created at 10:12 a.m., the first collection occurs immediately and the next collection is 15 minutes later, which is at 10:27 a.m., and subsequent collections every 15 minutes after that. The Stagger schedule ensures that the load on Performance Advisor at any point in time is balanced because data 24 Understanding the HP XP7 Performance Advisor installation prerequisites

25 collection occurs for all the XP, P9000 and the XP7 disk arrays not every 15 minutes of the hour, but at varied points of time in the day. Sample HP XP7 Performance Advisor configuration and performance data collection schedule configurations One management station (8 GHz CPU, 16 GB RAM, Windows 2003 SP2) Five host agents (three arrays [one XP and two XP7 disk arrays] per host) Eight XP7 and Seven XP disk arrays (2000 LDEVs per XP or XP7 disk array) Collect performance data every two minutes for all the components in your XP, P9500 and XP7 disk arrays Collect configuration data every week, over the weekend Use stagger schedule Yes Determining the coexistence with other storage products Supported coexistence configurations HP XP7 Performance Advisor management station supports the coexistence with the following list of applications:: Table 4 Description Command View Advanced Edition Command View EVA HP XP7 Performance Advisor Windows host agent HP Systems Insight Manager Agents (HP Insight Foundation Agents, HP Insight Server Agents, HP Insight Storage Agents, HP ProLiant Remote Monitor Service, and HP ProLiant System Shutdown Service) RAID Manager HP Operations Agent Version For optimal performance, HP recommends that you install HP XP7 Performance Advisor as a standalone product. For more information on the supported versions, see the HP XP7 Performance Advisor streams document available at htmlfile=sw_array_xp.html. Management station prerequisites This section describes the prerequisites that you must complete for installing HP XP7 Performance Advisor on a management station. After you complete the prerequisites, start the HP XP7 Performance Advisor installation. For more information, see Installing the XP7 Performance Advisor (page 42). Verifying the supported configurations for HP XP7 Performance Advisor (page 26) Getting the fully qualified domain name or IP address of your management station (page 27) Determining the authentication type for HP XP7 Performance Advisor (page 27) Allocating 1 GB free disk space in the TEMP folder (page 30) Configuring a Loopback Adapter or static IP address (page 30) Management station prerequisites 25

26 Assigning ports for HP XP7 Performance Advisor on the management station (page 31) Configuring the web browser proxy server settings (page 33) Verifying the supported configurations for HP XP7 Performance Advisor To install HP XP7 Performance Advisor, verify that you have the supported configurations for: Hardware (page 26) Software (page 26) Web browser (page 27) Firmware (page 27) Hardware Your management station must meet the following hardware requirements: DVD drive Intel Pentium or AMD Athlon based systems GHz CPU (minimum) or later for complex configuration and multiple disk arrays OR For multi-core processor based systems GHz CPU or later 2 GB RAM (minimum), 4 GB RAM for complex configuration, and multiple XP, P9500 and XP7 disk arrays For information on the recommended free space, see Table 6 (page 45). NOTE: For additional database operations, HP recommends that 50 GB of free space be available on the drive where the HP XP7 Performance Advisor database (PADB) will be installed. For information on the maximum size configured for Oracle related files, see Table 7 (page 45). Ethernet LAN card connected to the network VGA graphics display with 256 colors (21-inch SVGA graphics display with 32-bit graphics interface is recommended) NOTE: HP XP7 Performance Advisor installation is also supported on the Quad-core servers. Software Your management station must meet the following software requirements: Windows operating system compatible with HP XP7 Performance Advisor. For the list of supported Windows operating systems, see the HP XP7 Performance Advisor Software OS Support Matrix. This document also specifies the Windows operating systems that are supported as guest operating platforms on the VMware ESX, Citrix XEN, and Microsoft Hyper-V virtual servers. Microsoft.NET Framework v2.0 or later. If the installation wizard detects that the Microsoft.NET Framework v2.0 or later version does not exist, it displays a message that the required version is not available. Click OK on the message dialog box for the installation wizard to install Microsoft.NET Framework v3.5 (recommended version) on your management station. Before proceeding with the installation, verify whether existing applications on the management station support other Oracle database instances to be installed. HP XP7 Performance Advisor cannot coexist with applications that do not allow different application-specific Oracle database 26 Understanding the HP XP7 Performance Advisor installation prerequisites

27 instances to coexist. For example, HP Storage Essentials does not allow another Oracle database instance to be installed on the same system. For more information, see the application-specific documentation. If multiple Oracle database instances can coexist, ensure that they are not named PADB, as it conflicts with the same name (PADB) provided for the HP XP7 Performance Advisor Oracle database. Web browser HP XP7 Performance Advisor is supported on Microsoft Internet Explorer only. For the list of supported IE versions, see the HP XP7 Performance Advisor Software OS Support Matrix. NOTE: You can access HP XP7 Performance Advisor locally on your management station or remotely from another system. Configure your IE browser to allow pop-ups, so that HP XP7 Performance Advisor functions properly. Firmware For the list of required and recommended firmware versions for all the supported XP, P9500 and XP7 disk array models, see the HP XP7 Performance Advisor Software Release Notes available at taskid=101&prodclassid=-1&contenttype=supportmanual&docindexid=64180& prodtypeid=18964&prodseriesid= Getting the fully qualified domain name or IP address of your management station The fully qualified domain name consists of ([servername].[domain name]). To get the fully qualified domain name or the IP address of your management station: 1. Open the command prompt window on your management station. 2. Type ipconfig /all at the prompt. In the Windows IP Configuration window, verify the following: The Host Name (your management station's name) and the Primary DNS Suffix together form the fully qualified domain name. The IP address, listed under Ethernet adapter Local Area Connection, is the default IPv4 address. If IPv6 is enabled on your management station, the respective IP address is mentioned as IPv6 Address under Tunnel adapter Local Area Connection. The following is a sample IPv6 address: 0000:a00:b000:a00:b000. To verify if IPv6 is enabled for your management station: 1. Click Start+Run, and type ncpa.cpl in the command line. 2. Right-click your network in the Network connections window. Ensure that the check box for Internet Protocol Version 6 (TCP/IPv6) is selected under the Networking tab. Either IPv6 or IPv4 is used for communication between the management station and its host, based on whether you select IPv6 or IPv4 while installing the host agent. Determining the authentication type for HP XP7 Performance Advisor You must select an authentication type based on the current setup of your management station. The credentials that you use to log on to HP XP7 Performance Advisor change based on the type Management station prerequisites 27

28 of authentication method you select. The following types of authentication are supported by HP XP7 Performance Advisor: HP XP7 Performance Advisor Native Authentication Windows System Authentication Windows Domain based Authentication LDAP Authentication RADIUS Server Authentication NOTE: To implement the Windows System Authentication or Windows Domain based Authentication on your management station, ensure that your management station is part of a domain. To implement the Windows Domain, LDAP, or RADIUS authentication type, you must complete the prerequisites that allow HP XP7 Performance Advisor to work with the selected authentication server to authenticate and authorize users. For more information, see Windows Domain based Authentication (page 28), LDAP Authentication (page 28), and RADIUS Authentication (page 29). HP XP7 Performance Advisor Native Authentication The HP XP7 Performance Advisor Native Authentication is the simplest method to manage user accounts and is required if you want HP XP7 Performance Advisor to maintain its own set of user credentials. During installation, if the HP XP7 Performance Advisor installer detects that your management station is not configured to be part of a Windows domain or able to communicate with an LDAP, or RADIUS server, the HP XP7 Performance Advisor Native Authentication is implemented. There are no prerequisites associated with the HP XP7 Performance Advisor Native Authentication type. Windows System Authentication The Windows System Authentication is required in the following case: 1. Your management station belongs to a Windows domain. 2. Your HP XP7 Performance Advisor users are a combination of local system users and group of users who belong to the same, or different domains. OR Your HP XP7 Performance Advisor users are a combination of local system users or group of users who belong to the same, or different domains. There are no prerequisites associated with the Windows System Authentication. Windows Domain based Authentication The Windows Domain based Authentication is required, if you want to implement the domain-based authentication for administrators and user domain groups residing on the same or different domains. Only users from the domain groups are given privileges to log on to HP XP7 Performance Advisor. By default, HP XP7 Performance Advisor refers to these groups as HP Storage Admins and HP Storage Users. To implement Windows Domain based Authentication, your domain or site administrator must create the two default domain groups, or the domain groups of choice on the domain controller. LDAP Authentication The LDAP Authentication is required if you want to implement the Lightweight Directory Access Protocol (LDAP) for centralized authentication, where the LDAP server authenticates and authorizes 28 Understanding the HP XP7 Performance Advisor installation prerequisites

29 HP XP7 Performance Advisor users. The following LDAP server implementations and authentication mechanism are supported by HP XP7 Performance Advisor from v4.5 onwards: Supported LDAP server implementations OpenLDAP Microsoft Active Directory Supported LDAP authentication mechanism SIMPLE (clear-text password) mechanism To implement the LDAP Authentication, complete the following prerequisites: Install LDAP v3 (RFC 4510) on a server with an established HP XP7 Performance Advisor connection. Create the StorageAdmins and StorageUsers groups on the LDAP server, and add members to these groups. For the SIMPLE (clear-text password) mechanism and a secure connection, enable SSL on both the LDAP server and HP XP7 Performance Advisor management station. IMPORTANT: Note the LDAP Distinguished Names (DN)s for the StorageAdmins and StorageUsers groups. An LDAP group used with HP XP7 Performance Advisor must have the DNs of the group members available in an attribute of the group. Note the UserBaseDN and GroupBaseDN required for HP XP7 Performance Advisor to allow authentication and authorization of users. UserBaseDN is the location in the LDAP tree that contains all the user entries. HP XP7 Performance Advisor uses UserBaseDN to search user entries in the LDAP directory when authenticating users. GroupBaseDN is the location in the LDAP tree that contains all the group entries. HP XP7 Performance Advisor uses GroupBaseDN to search group entries in the LDAP directory when authorizing users. RADIUS Authentication RADIUS Authentication is required if you want to implement RADIUS protocol for centralized authentication, where the RADIUS server authenticates and authorizes HP XP7 Performance Advisor users. The following RADIUS server implementation and authentication mechanisms are supported by HP XP7 Performance Advisor from v4.5 onwards: RADIUS server implementation Microsoft Active Directory with Internet Authentication Service (IAS) for Windows platform RADIUS authentication mechanisms PAP: Password Authentication Protocol CHAP: Challenge Handshake Authentication Protocol To implement RADIUS Authentication, your system administrator must add a RADIUS Vendor-Specific Attribute (VSA) to the user profile on the RADIUS server. The VSA is required for authorizing HP XP7 Performance Advisor and it must have an attribute type of 1, and a vendor ID of 11 that is assigned to Hewlett-Packard by IANA. Further, the VSA can have one or both of the following attribute values, depending on the role assigned to the user profile. In the following examples, a VSA attribute type and value is assigned to an HP XP7 Performance Advisor administrator and user: Management station prerequisites 29

30 Example 2 VSA added to User_1 profile in the HP XP7 PA administrators group: Vendor_ID=11 SubAttributeType=1 Attribute Value= XPPA: role=administrator (For HP XP7 Performance Advisor administrators: XPPA: role=administrator) Example 3 VSA added to User_2 profile in the HP XP7 PA users group: Vendor_ID=11 SubAttributeType=1 Attribute Value= XPPA: role=user (For HP XP7 Performance Advisor users: XPPA: role=user) For more information on implementing the above-mentioned types of authentication, see Implementing the authentication method (page 47). Allocating 1 GB free disk space in the TEMP folder At least 1 GB free disk space in your management station s TEMP folder is required for a complete installation of HP XP7 Performance Advisor. In this context, TEMP folder is the location mentioned in your user or system environment variable named TEMP. The following components are also copied during a complete installation: Operating platform-specific HP XP7 Performance Advisor host agents Operating platform-specific HP XP7 Performance Advisor CLUI software Tools, HP XPWatch, HP XPSketch, and HP XPInfo By default, the CLUI software is copied to the management station. If you do not want to copy any other components in the above mentioned list, select the custom installation method and choose only those components that you want copy. Each component that you choose displays the approximate disk space that it requires on the management station. For more information, see Selecting components to install (custom installation) (page 56). Configuring a Loopback Adapter or static IP address Configure a Loopback Adapter or a static IP address on your management station. Loopback Adapter A Loopback Adapter is required if you want to install HP XP7 Performance Advisor on: A DHCP computer A non-networked system and plan to connect the computer to a network after installation NOTE: The Loopback Adapter installed on the system must be made the primary network adapter. To verify if a Loopback Adapter is already installed on your computer, run the ipconfig/all command: DRIVE_LETTER:\>ipconfig /all If there is a Loopback Adapter installed, a section that lists the values for the Loopback Adapter is displayed. For example: Ethernet adapter Local Area Connection 2 Connection-specific DNS Suffix 30 Understanding the HP XP7 Performance Advisor installation prerequisites

31 Description Physical Address DHCP Enabled IP Address Subnet Mask Microsoft Loopback Adapter C-4F-4F-50 No For more information on configuring Loopback Adapters, see Installing a Loopback Adapter (page 116). Static IP address To assign a static IP address, do the following: 1. Right-click My Network Places and select Properties. 2. In the Network Connections window, right-click the network that you are using and select Properties from the pop-up list. 3. In the Local Area Connection Properties window, select Internet Protocol (TCP/IP) from the This connection uses the following items list, and click Properties. 4. In the Internet Protocol (TCP/IP) Properties window, select the Use the following IP Address option and provide the IP address details. Similarly, select the Use the following DNS server addresses option and provide the relevant details. 5. Click OK on the Internet Protocol (TCP/IP) Properties window and the Local Area Connection Properties window. Assigning ports for HP XP7 Performance Advisor on the management station NOTE: This section is applicable only if you want to install HP XP7 Performance Advisor on the management station. This information is not applicable if you want to perform an upgrade procedure. Port 80 on your management station is the default port that the HP XP7 Performance Advisor Tomcat service in HP XP7 Performance Advisor uses for all its communications. However, you can configure HP XP7 Performance Advisor to use a different port by specifying that port number during the installation. The same port number should be specified during the Windows and UNIX host agents installation, so that the host agents can communicate with HP XP7 Performance Advisor. Management station prerequisites 31

32 IMPORTANT: If Adobe Flash Player v or later is installed on your management station, it blocks commonly reserved ports as a security measure to prevent unauthorized activities. If a port number is specified at the end of a URL, it is verified against the list of commonly reserved ports. If the port number matches any entry in the list, the network request will be rejected and a securityerror event will be logged. So, ensure that the port you select is not listed in the commonly reserved ports list. For the list of reserved ports, see cps/402/kb html. The Tomcat server in the SSL mode (HTTPS) will continue to use the default port 443, and should not be changed. By default, port 80 is reserved on the management station for the XP7 Performance advisor and host agents communication, during the HP XP7 Performance Advisor upgrade or the host agents upgrade. You might experience connectivity issues in scenarios where you install HP XP7 Performance Advisor and upgrade the host agents, or vice versa, and provide a port number other than port 80 during the installation. The connectivity issue can arise after the HP XP7 Performance Advisor or the host agents upgrade, as port 80 is still expected to be used for the host agents to communicate with HP XP7 Performance Advisor. To resolve connectivity issues, see the HP XP7 Performance Advisor Software Troubleshooting and FAQs Guide. For the documentation download details, see Related Information For information on the default and non-default ports used by HP XP7 Performance Advisor, see Table 5 (page 32) Table 5 Default and non-default ports From Host To Host Port Number Comment PA-HA PA-MS 80 HTTP You can change the default port. PA-HA PA-MS <InstalledPORT> PA 52 and Above PA-HA PA-MS 8331 RealTime services Not mandate PA-HA PA-MS 1521 Oracle Listener Services N/A PA-MS 8005 Tomcat Shutdown Hook PA-HA PA-MS 443 SSL manual PA-MS Array SVP 51099, 51100,1099 Outband Configuration Collection N/A* PA-MS 1099 RMI Server You can change the default port. Browser PA-MS 80 HTTP, RMI Server You can change the default port. Browser PA-MS 443 SSL CLUI-Host PA-MS 80 HTTP You can change the default port. CLUI-Host PA-MS 443 SSL For HP XP7 Performance Advisor to use the port of your choice, release that port's association with any other application on your management station (if associated). 32 Understanding the HP XP7 Performance Advisor installation prerequisites

33 * Host can be any external application connected to a PA MS RMI server. To know which application is using the port that you want, execute the following command: C:\>netstat -o -n -a findstr 0.0:<port #> Example: C:\>netstat -o -n -a findstr 0.0:80 You can expect an outcome similar to the following: TCP : :0 LISTENING 804 The last column of the output from the above command is the process identifier (PID), denoted by <process_id>. In the example output, the PID is 804. To forcibly terminate the process which is using the port, execute the following command: TASKKILL /F /PID <Port # PID> Following is an example for terminating the process that is using port 80: TASKKILL /F /PID <Port 80 PID> Where, <Port 80 PID> is replaced by the process identifier of the task currently using port 80. Increasing the virtual memory on your management station Increase the virtual memory for the <Installation_Drive>, where you intend to install HP XP7 Performance Advisor to the maximum configurable paging file size that your system supports. To manually allocate the virtual memory (custom page file size) to the <Installation_Drive>: NOTE: The steps provided are applicable for the Windows XP operating platform. For increasing the paging file size on another Windows operating platform, see the documentation provided for that Windows operating platform. 1. Right-click My Computer and select Properties from the pop-up list. 2. In the System Properties window, click the Advanced tab. 3. Under Performance, click Settings. 4. In the Performance Options window, click the Advanced tab. 5. Click Change under Virtual Memory. 6. In the Virtual Memory window, click Custom Size (if not already selected). 7. Provide the maximum configurable custom page file size in the Initial Size (MB) box. The value that you provide must be equal to the Maximum Size (MB). By manually adding a custom page file size to the <Installation_Drive>, it also registers a Page File Size (MB), which is displayed against the corresponding Drive [Volume Label] under Virtual Memory. 8. Click OK on the Virtual Memory, Performance Options, and System Properties windows to save the changes, and close the windows. Configuring the web browser proxy server settings IMPORTANT: Perform this procedure after you complete installing HP XP7 Performance Advisor. Configure your IE browser to not use a proxy server for the IP address or fully qualified domain names. To configure the IE browser proxy server settings: 1. In a IE browser window, click Tools+Internet Options+Connections+LAN Settings. 2. In the Local Area Network (LAN) Settings window, select the Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections) check box. 3. Click Advanced. 4. In the Exceptions text box, place your cursor at the end of the domain list. Management station prerequisites 33

34 5. Enter a semicolon and your IP address, and the fully-qualified domain name of the management station. 6. Click OK to save changes. HP XP7 Performance Advisor host agent prerequisites This section describes the following host agent prerequisites that you must complete before installing the HP XP7 Performance Advisor host agents: Verifying the supported configurations for HP XP7 Performance Advisor host agents (page 34) Configuring settings on Windows and UNIX hosts (page 35) Creating and assigning command devices to host agents (page 36) Mapping command devices (page 39) Verifying host agent connectivity to a command device (page 41) For more information on installing HP XP7 Performance Advisor host agents, see Installing XP7 Performance Advisor host agents (page 67). Verifying the supported configurations for HP XP7 Performance Advisor host agents To install the HP XP7 Performance Advisor host agents, verify that you have the supported configurations in the following categories: Hardware (page 34) Software (page 34) Hardware Your Windows or UNIX hosts must include the following respective hardware requirements: Microsoft Windows host: DVD drive 1 GB free space on hard drive (NTFS) Ethernet LAN card connected to the network HP-UX, Sun Solaris, IBM AIX, or Linux host: DVD drive/cd-rom (read-only DVD drive is preferable) Disk space: HP-UX (1 GB) Sun Solaris (1 GB) IBM AIX (1 GB) Linux (1 GB) OpenVMS Integrity Server (IA-64) (1 GB) Ethernet LAN card connected to the network Software For the list of supported Windows, UNIX, and OpenVMS operating platforms, see the HP XP7 Performance Advisor Software OS Support Matrix. This document also specifies the supported JRE versions for the Windows and UNIX host agents, and the Windows operating systems that are supported as guest operating platforms on the VMware ESX and Microsoft Hyper-V virtual servers. 34 Understanding the HP XP7 Performance Advisor installation prerequisites

35 For more details, see HP XP7 Performance Advisor Software OS Support Matrix. Download this document from the HP Manuals site for HP XP7 Performance Advisor, following is the URL: h20000.www2.hp.com/bizsupport/techsupport/documentindex.jsp?lang=en&cc=us&taskid=101& prodclassid=-1&contenttype=supportmanual&docindexid=64180&prodtypeid=18964& prodseriesid= If you plan to install a UNIX host agent, ensure that you install the supported JRE version on your UNIX host before you being the host agent installation. Also, the Path environment variable on your host must point to the installed JRE location. To set the Java PATH, enter the following command in the command prompt window: export PATH=$PATH:/opt/java1.7/bin The PATH variable is set for the current session. To determine the JRE version installed on your host, see the procedure under Software (page 26). IMPORTANT: For a Windows host agent, the installation wizard automatically installs the compatible JRE version on the host. Only 32-bit (X86) JRE version is supported on both the 32-bit (X86) and 64-bit (X64) host agent platforms, except for RHEL v bit (X64) host agent where 64-bit (X64) JRE version is used. For a Linux host agent, JRE must be installed using its.rpm package. It ensures that the JRE gets registered with the RPM database. Starting Performance Advisor 6.1 release, 64 bit JRE must be installed on both RHEL and SUSE Linux (x86_64 platform). For 32 bit Linux (both RHEL and SUSE), use 32 bit JRE. Starting Performance Advisor v6.1 release, you must have libstdc++ installed for Linux host agents. Starting Performance Advisor v6.1 release, the minimum JRE version required for Unix host agents is v1.7 Update 51. Configuring settings on Windows and UNIX hosts You must configure the following settings on your Windows and UNIX hosts prior to installing the respective host agents: Getting administrator privileges on a Windows or UNIX host (page 35) Setting up the HP-UX, Solaris, and AIX hosts (page 35) Setting up a Linux host (page 36) Setting up a Red Hat Enterprise Linux host (page 36) Getting administrator privileges on a Windows or UNIX host Administrative or root privileges on hosts is required before you install the Windows or UNIX host agent. Verify and get the required privileges for your user account before installing the Windows or UNIX host agent. Setting up the HP-UX, Solaris, and AIX hosts Before installing the HP XP7 Performance Advisor host agent on an HP-UX, Solaris, or AIX host, ensure that the following prerequisites are completed: 1. You must have root or superuser access to the host. 2. Telnet and FTP services are enabled (on HP-UX, Solaris, and AIX hosts, these services are enabled by default). 3. Configure the root or superuser account to allow remote access via the FTP services. HP XP7 Performance Advisor host agent prerequisites 35

36 Setting up a Linux host Before installing the HP XP7 Performance Advisor host agent on a Linux host, ensure that the following prerequisites are completed: 1. You must have a root or superuser access to the host. 2. Configure the root or superuser account to allow remote access via the FTP services by completing the following steps: a. Run the /usr/sbin/ntsysv command and enable wu-ftpd b. Edit /etc/pam.d/ftp by commenting out the line with #: auth required /lib/security/pam_listfile.so item=user sense=deny file=/etc/ftpusers onerr=succeed c. Edit /etc/ftp users by removing or commenting out the line with #: root d. Edit /etc/ftpaccess as follows: Change allow-uid ftp to allow-uid ftp root Change allow-gid ftp to allow-gid ftp root Run the /sbin/service xinetd restart command Setting up a Red Hat Enterprise Linux host Before installing the HP XP7 Performance Advisor host agent on a Red Hat Enterprise Linux host, ensure that the following prerequisites are completed: 1. You must have a root or superuser access to the host. 2. Install the Legacy Network Packages if the packages are not installed. 3. Edit /etc/xinetd.d/<service> to enable the service by default, where <service> is rexec, vsftpd, etc. 4. Edit /etc/security by adding rexec, rlogin, vsftpd, and telnet. 5. Edit /etc/pam.d/login to comment out the line: # auth required /lib/security/pam_securetty.so 6. Edit /etc/pam.d/rexec to comment out the line: # auth required /lib/security/pam_securetty.so 7. Edit /etc/vsftpd.ftpusers to comment out the line: # root 8. Edit /etc/vsftpd.user_list to comment out the line: # root 9. Restart the service by entering /sbin/service xinetd restart. 10. Restart vsftpd by entering /sbin/service vsftpd restart. Make sure no other ftp services are running (for example, tftp). Creating and assigning command devices to host agents If you are using RAID Manager (Business Copy and Continuous Access Synchronous), you already have command devices that the HP XP7 Performance Advisor host agent can use. If RAID Manager is not being used, create a command device using the Remote Web Console or the Remote Control applications. If you are using the Command View Advanced Edition Device Manager, you must launch the Command View AE Device Manager and then the Remote Web Console. Creating a command device for the XP24000/XP20000/XP12000/XP10000 Disk Array (page 37). Creating a command device for the XP1024/XP128 Disk Array (page 37). Creating a command device for an XP7 disk array (page 38). 36 Understanding the HP XP7 Performance Advisor installation prerequisites

37 NOTE: For the XP24000/XP20000/XP12000/XP10000 Disk Array, configure the command devices as SLPR0 to report the full SLPR data. For the XP24000 Disk Array and the XP7 disk arrays, you can also configure the ThP VVols as command devices. The HP XP7 Performance Advisor Windows and UNIX host agents can coexist with the RAID Manager. For further assistance, contact HP Technical Support. Logging into XP Remote Web Console through XP Command View AE Complete the following steps to log onto the XP Remote Web Console: 1. Open an IE browser window and enter address in the browser address line to access the XP Command View AE Device Manager. NOTE: If you are using a secured connection, the port number is different and the URL format is as follows: 2. In the Login window, enter the user name as system and the password as manager, and click Login. 3. In the Command View XP AE Device Manager window, click the Resources tab in the CV AE Device Manager Explorer navigation pane. 4. Click the Subsystems node and select the subsystem for which you want to create the command device. (The individual subsystems are displayed in the Subsystems navigation pane, which is on the right side of the Explorer navigation pane.) 5. Click Physical View to launch the Remote Web Console with administrator privileges. Creating a command device for the XP24000/XP20000/XP12000/XP10000 Disk Array After logging into the XP Remote Web Console (see Logging into XP Remote Web Console through XP Command View AE (page 37)), complete the following steps to create a command device: 1. In the XP RWC window, click GO+LUN Manager+LU Path and Security. A list of LDEVs appears. 2. Right-click the LDEV that you want to convert into a command device. 3. Select Enable\Disable from the drop-down list. 4. Click Apply to save the changes and enable the selected LDEV as a command device. CAUTION: The volume designated as the command device is used only by the disk array and is blocked from the user. Because the volume you select as a command device becomes unavailable to the host, HP recommends that you use a volume that does not contain data or mounted files. The command device can be any device that is accessible to the host. Creating a command device for the XP1024/XP128 Disk Array After logging into the XP Remote Web Console (see Logging into XP Remote Web Console through XP Command View AE (page 37)), complete the following steps to create a command device: 1. Click Physical View to open the LDEV Information window. 2. Click VIEW for the desired frame on the ARRAY GROUPS view. 3. Select the desired parity group in the Frame Information window, and then select the desired array group on the next Frame Information window. 4. From the LDEV list, select the LDEV that you want to convert into a command device. The details of the selected LDEV are displayed in the LDEV Information display area. HP XP7 Performance Advisor host agent prerequisites 37

38 NOTE: The LDEV CONFIG button in the LDEV Information display area is enabled only when you select a LDEV from the LDEV list. 5. In the LDEV Information display area, click LDEV CONFIG to enable the selected LDEV as a command device. The LDEV Information display area consists of the following display areas: LDEV List (top left corner of the window) Array Group Info (top right corner of the window) LDEV Information (bottom corner of the window) Creating a command device for an XP7 disk array NOTE: The following procedure details the steps on creating command devices for a P9500 Disk Array. These steps are also applicable for the other XP7 disk array models. Complete the following steps to create a command device from Command View AE: 1. Open an IE browser window and enter address in the browser address line to access the XP7 Command View AE Device Manager. 2. Launch Replication Manager using one of the following ways: From the Command View AE Tools+Replication Manager. Open an IE browser window and enter address in the browser address line. Ensure that you created new volumes and also paths for the new volumes in the XP7 disk array before launching Replication Manager. 3. In the Replication Manager GUI, perform the following steps: a. In the Explorer menu, select Resources+Storage Systems. The Storage Systems window appears. b. Expand the object tree, and select the P9500 storage system under Storage Systems. The P9500 storage-system-name window appears. c. Click Open. The Open window appears. d. In the Cmd Devs section, click Add Cmd Devices. The Add Command Devices Wizard begins. e. Select the newly added volumes and create command devices as instructed by the wizard. The newly added command devices are displayed in the Open window. Complete the following steps to create a command device from Remote Web Console: 1. Log on to Remote Web Console with administrator privileges. 2. In the XP7 Remote Web Console Explorer pane, under Storage Systems node, click the XP7 disk array node for which you want to create a command device. 3. In the list that appears, select Logical Devices. The list of LDEVs for the selected XP7 disk array appear under the LDEVs tab in the Storage Systems work area. 4. For the LDEV that you want to configure as a command device, select the corresponding LDEV record and click the down arrow symbol (v) next to More Actions. 5. In the pop-up list that appears, select Edit Command Devices. 38 Understanding the HP XP7 Performance Advisor installation prerequisites

39 6. In the Edit Command Devices window that appears, click Enable for the following: Command Device Command Device Security User Authentication Device Group Definition 7. Click Next. 8. Enter a name for the task that the XP7 Remote Web Console creates. The task name can be a maximum of 32 alphanumeric characters. The LDEV record that you selected are displayed in the Selected LDEVs table. The Command Device column displays the status as Enabled. 9. Click Apply to confirm the settings. The Logical Devices window appears and the Attribute column for the selected LDEV record displays the value as Command Device. You can proceed to presenting the command device to your host agent. For more information, see Mapping a command device from XP7 disk array to host agents (page 39). Mapping command devices Following sections describe the steps for mapping command devices. Mapping a command device from XP7 disk array to host agents Complete the following steps to log onto XP7 Remote Web Console and map a command device for the XP7 disk array: 1. Log on to Remote Web Console with administrator privileges. 2. In the XP7 Remote Web Console Explorer pane, under Storage Systems node, click the XP7 disk array node for which you want to map a command device to a HP XP7 Performance Advisor host agent. 3. In the list that appears, select Ports/Host Groups. The list of ports appear for the selected XP7 disk array appear under Ports/Host Groups. Simultaneously, the corresponding records for all those ports appear under the Host Groups tab in the Storage Systems work area. Each record includes the port ID, associated host group, host mode, and the port security status. 4. In the list of ports under Ports/Host Groups, select the port through which you want a command device to communicate with the HP XP7 Performance Advisor host agent. The list of records under the Host Groups tab in the Storage Systems work area are automatically filtered to display only the records for the selected port ID. 5. Click Create Host Groups. 6. In the Create Host Groups window, enter the Host Group Name and select the Host Mode. The host mode is based on the host system where you will assign the command device. 7. Select the HBA WWN record for the host group from the Available Hosts table. The HBA WWN is specific to the HBA port on the host where you assign the command device. 8. Click Add New Host. 9. Select the corresponding port record from the list displayed in the Available Ports table. 10. Click Add. The combination of the port and host group details appear in the Selected Host Groups table. 11. Click Next. HP XP7 Performance Advisor host agent prerequisites 39

40 12. Select the LDEV record from the list in the Available LDEVs table. You must be aware of the LDEV that is already chosen as a command device and which is associated with the selected port and host group. 13. Click Add. The selected LDEV record appears in the Selected LDEVs table. 14. Click Finish. Mapping command devices from Microsoft Hyper-V virtual server The command devices that are visible to the Microsoft Hyper-V, must be made available to the virtual or guest operating platforms residing on these virtual servers. This is one of the prerequisites for installing host agents on the Microsoft Hyper-V virtual server. For more information on installing host agents, see Installing XP7 Performance Advisor host agents (page 67). Prerequisite: Select the Action >> Insert Integration Services Setup Disk option. It is mandatory to install all the required drivers or packages needed by the Hyper-V virtual system to support integrated storage devices like SCSI devices, Fibre Channels, Host Bus Adapters, and so on. Ensure that the virtual machine is shutdown. Procedure: 1. In the Hyper-V Manager screen, right-click the virtual machine to which you want to map the command devices. 2. Select Settings from the drop-down list. 3. In the Settings screen, click Add Hardware in the left pane. 4. From the Add Hardware list in the right pane, select SCSI Controller. 5. Click Add. A new device called the SCSI controller is added for the selected virtual machine, and appears highlighted for your reference. 6. Select Hard Drive for the new SCSI controller and click Add. 7. Select Physical hard disk to enable the command devices list. All the command devices visible to the Microsoft Hyper-V virtual server are available in this list. NOTE: Ensure that the hard disk you want to map is offline, or it will not appear in the drop-down list. 8. Click Apply and OK. The hard disk is available to the guest operating system. You can proceed with the host agent installation. Mapping command devices from VMware ESX virtual server The command devices that are visible to the VMware ESX must be made available to the virtual or guest operating platforms residing on these virtual servers. This is one of the prerequisites for installing host agents on the VMware ESX virtual server. 1. In the VMware Infrastructure Client screen, right-click the guest operating platform where you want to map the command devices. 2. Select Edit Setting from the pop menu. The Virtual m/c Properties dialog box appears. 3. Select Hard Disk from the list and click Add. The Add Wizard appears, and guides you through the process of adding hard disks or command devices. 4. Select Hard Disk as the device type and click Next>. 5. Select Raw Device Mappings and click Next>. 6. Select the LUN that you want to use and click Next>. 40 Understanding the HP XP7 Performance Advisor installation prerequisites

41 7. Retain the default selections on the subsequent screens. The Ready to Complete dialog box displays your current selection. 8. Click Finish. If you want to modify the current selection, click Back. The new hard disk is added to the Hardware list. You can proceed with the host agent installation. You can start requesting host updates and performing configuration and performance data collection. Verifying host agent connectivity to a command device Before you begin the host agent installation, you must create and assign command devices, so that the connectivity is established between the XP or the XP7 disk arrays and your host agent. If a command device is not created and presented to the host, the RAID Manager Library version is not displayed when you request an host agent update from HP XP7 Performance Advisor. Use HP XPInfo to verify if a command device is presented to your HP XP7 Performance Advisor host agent. IMPORTANT: HP XPInfo is available in the Tools folder on the HP XP7 Performance Advisor installation disk 2, and must be executed separately. HP does not recommend connecting a command device through multiple paths. The following commands can be used before and after installing the Windows and UNIX host agents to verify if the command devices are connected: To verify if a command device is presented to a Windows host: In your host's command prompt window, type xpinfo.exe - i find -CM. Figure 8 Sample xpinfo -i output for Windows host agent Where, CM in the Type indicates a command device. You can also test the host connectivity to a command device during the Windows host agent installation. For more information, see Installing the HP XP7 Performance Advisor Windows host agents (page 68). To verify if a command device is presented to a UNIX host: In the command prompt window of your host, type xpinfo -i. Figure 9 Sample xpinfo -i output for UNIX host agent HP XP7 Performance Advisor host agent prerequisites 41

42 3 Installing HP XP7 Performance Advisor This chapter describes the process of installing HP XP7 Performance Advisor on a management station. The installation process is described in the following topics: Beginning the HP XP7 Performance Advisor installation (page 42) Launching the HP XP7 Performance Advisor checklist (page 44) Complying with the End User License Agreement (page 45) Retaining or selecting a different database location (page 46) Enabling IPv6 and configuring HTTP port for the management station (page 46) Implementing the authentication method (page 47) Selecting complete or custom installation method (page 55) Completing the HP XP7 Performance Advisor installation and next steps (page 58) If an earlier version of HP XP7 Performance Advisor exists on your management station and you want to upgrade to the latest version, see HP XP7 Performance Advisor and host agents upgrade checklist (page 98). CAUTION: HP mandates not to manually copy or use the drag and drop feature to move the PADB folder to the target management station, or another location on the source management station. This action will result in irrevocable loss of data. Use only the Backup utility provided by HP XP7 Performance Advisor to migrate data. For more information, see the HP XP7 Performance Advisor Software User Guide. For the documentation download details, see Related Information. Beginning the HP XP7 Performance Advisor installation NOTE: This section is also applicable for the upgrade process. IMPORTANT: Configure the antivirus and firewall policies on your management station and host to ensure uninterrupted communication between the two systems. If the following environment variables are already configured on the management station, delete or rename them before the installation begins: %ORACLE_HOME% %ORACLE_SID% %CATALINA_HOME% You can recreate these variables or rename them back after the installation procedure completes. To begin the HP XP7 Performance Advisor installation: 1. Log on to your management station as an administrator (administrator:administrator). 2. Insert the HP XP7 Performance Advisor installation disk 1 into the DVD drive. If the installation wizard does not start automatically, run the PA_Server.exe file from the HP XP7 Performance Advisor installation disk 1. Right-click the PA_Server.exe file and select Run as Administrator from the drop-down list, if you are installing or upgrading HP XP7 Performance Advisor on a Windows management station. 42 Installing HP XP7 Performance Advisor

43 3. The installation wizard verifies the following on your management station and takes the appropriate action: If Microsoft.NET Framework v2.0 or later is installed. If Microsoft.NET Framework v2.0 or later is not installed, a message appears displaying that the required version is not available. Click OK on the message dialog box for the installation wizard to install Microsoft.NET Framework v3.5 (recommended version). If IIS Admin service is active or has stopped on the management station, and its startup type is set to one of the following, the installation wizard takes appropriate action based on the startup type: If the IIS Admin service is running and the startup type is Automatic, the installation wizard stops the service and sets the startup type to Manual. If the IIS Admin service has stopped and the startup type is Automatic, the installation wizard only sets the startup type to Manual. The IIS Admin service continues to remain stopped. If the IIS Admin service is running and the startup type is Manual, the installation wizard only stops the service. The IIS Admin service startup type continues to show Manual. If the IIS Admin service is stopped and the startup type is Manual, no action is taken by the installation wizard. After the installation completes, you can start the IIS Admin service again. It is valid only if HP XP7 Performance Advisor is configured to use a port other than the one IIS Admin service is supposed to use. If the firewall is enabled, its settings are configured so that port 80 (or the port that HP XP7 Performance Advisor uses) and port 443 are added to the exception list of the firewall. This is to enable the web browser clients to access HP XP7 Performance Advisor after installation. After the above mentioned prerequisites check is completed, the HP XP7 Performance Advisor Welcome installation window appears (see HP XP7 Performance Advisor Welcome installation window (page 43)). The installation window framework consists of the following: Title pane: Displays the title of the current installation window, which also indicates the step that you perform. Left pane: Displays the list of installation steps that you will complete while installing HP XP7 Performance Advisor. When you are on a particular installation window, the corresponding step is highlighted in the left pane for your reference. Help: Click to view help for the current installation window. Back, Next: Click to navigate to the previous and subsequent installation windows. The selection on the current installation window is retained when you click Back. Cancel: Click to stop the installation and exit the HP XP7 Performance Advisor installer. The above-mentioned framework is common across the HP XP7 Performance Advisor installation windows. Figure 10 HP XP7 Performance Advisor Welcome installation window Beginning the HP XP7 Performance Advisor installation 43

44 Read through the instructions displayed on the Welcome installation window. To proceed with the installation, you must complete a set of installation prerequisites and tasks provided in a checklist that appears when you click Launch Checklist. For more information, see Launching the HP XP7 Performance Advisor checklist (page 44). Before you proceed with the upgrade, the installation wizard displays the following informational prompt: The upgrade process may take time to complete (approximately 6 hours for a 150 GB database) Click Yes to continue with the upgrade. Click No to cancel the upgrade. If you click Yes to continue, you must complete a set of prerequisites and tasks that are provided in a separate checklist. For more information, see Launching the HP XP7 Performance Advisor upgrade checklist (page 101). Launching the HP XP7 Performance Advisor checklist To launch the installation or upgrade checklist, click Launch Checklist on the HP XP7 Performance Advisor Welcome installation window, one of the following checklists appear: The installation checklist appears, if the installation wizard has not detected an existing version of HP XP7 Performance Advisor on the management station. This checklist guides you through the installation of HP XP7 Performance Advisor. For more information on the checklist, see Installation checklist for HP XP7 Performance Advisor (page 18). The upgrade checklist appears, if the installation wizard has detected an existing version of HP XP7 Performance Advisor on the management station. This checklist guides you through the upgrade of HP XP7 Performance Advisor. For more information on the checklist, see Upgrade checklist for HP XP7 Performance Advisor (page 97). To upgrade to the latest version of HP XP7 Performance Advisor, the current version on your management station must be V6.0 or v6.1. After completing the necessary prerequisites and tasks, to continue with the HP XP7 Performance Advisor installation or upgrade: 1. Select the I have referred to the checklist and completed the list of management station prerequisites for installing HP XP7 Performance Advisor. check box. 44 Installing HP XP7 Performance Advisor

45 2. Select the HP XP7 Performance Advisor Management Station does not support the inband mode of configuration data collection check box. 3. Click Next. The Next button is enabled only when you select the check box. The HP XP7 Performance Advisor installation wizard verifies the available free disk space on your management station. If not enough free disk space is available, the installation wizard prompts you to free up the disk space and retry the installation. Upon clicking OK, the installation wizard exits. If enough free disk space is available and if it is an upgrade, the process begins. For more information, see Upgrading HP XP7 Performance Advisor (page 101). NOTE: For additional database operations, HP recommends that 50 GB of free space be available on the drive where the HP XP7 Performance Advisor database (PADB) will be installed. For information on the recommended free space, see Table 6 (page 45) Table 6 Recommended free space PA Installation HP XP7 Performance Advisor HP XP7 Performance Advisor and HP XP7 Performance Advisor host agent on the same server HP XP7 Performance Advisor Database HP XP7 Performance Advisor and Performance Advisor Database HP XP7 Performance Advisor Host Agent Recommended free space 8 GB 10 GB 56 GB NOTE: HP recommends that up to 56 GB of free space should be available on the drive where PADB is installed, for additional database operations. This space may or may not be utilized. 64 GB 2 GB NOTE: HP recommends that up to 5 GB of free space should be available on the drive where host agent is installed. This free space might be used by internal activities of host agent. The below table displays information on the maximum size configured for Oracle related files: Table 7 Maximum size configured for Oracle related files for fresh installation File Name Undo.dbf TEMP01.DBF Maximum Size set 32 GB 16 GB Complying with the End User License Agreement To review the license agreement and proceed with the HP XP7 Performance Advisor installation: 1. Read the agreement displayed under the End User License Agreement (EULA). 2. If you agree to the terms and conditions, click I Accept the terms in the License Agreement. Complying with the End User License Agreement 45

46 3. Click Next to proceed. You can also do the following: Click Print if you want to take a hard copy of the EULA Click Cancel if you want to reject the license agreement terms, in which case the installation will not proceed The Database Location Specification installation window appears. For more information on the next set of steps, see Retaining or selecting a different database location (page 46). Retaining or selecting a different database location By default, the HP XP7 Performance Advisor database (padb) folder is placed on the same <Installation_Drive>, where you install HP XP7 Performance Advisor. The Install Database to displays the default location for your HP XP7 Performance Advisor database, which is <Installation_Drive>\HPSS\padb. In this context, the <Installation_Drive> refers to the C drive where Windows operating system is installed. Figure 11 Database Location Specification installation window If disk space is not available on the default <Installation_Drive>, the installer suggests another disk volume in your management station, where the database can be placed. You can also select another folder location on the default <Installation_Drive> or a different disk volume and the folder location for your HP XP7 Performance Advisor database. To manually select a different location: 1. Click Change, do one of the following: Browse to the folder in the Change Location window Enter the path to the folder in the Folder Name text box 2. Click OK. The Install Database to displays the updated database location. TIP: For optimal performance, HP recommends that you place the HP XP7 Performance Advisor database on a disk volume other than where HP XP7 Performance Advisor is installed. Click Next to proceed. The IPv6 Configuration installation window appears. For more information on the next set of steps, see Enabling IPv6 and configuring HTTP port for the management station (page 46). Enabling IPv6 and configuring HTTP port for the management station By default, your management station is enabled to use IPv4 as its communication protocol. In addition to IPv4, you can enable IPv6 on your management station. It allows HP XP7 Performance 46 Installing HP XP7 Performance Advisor

47 Advisor to use IPv6 for all its communications and also operate with other hosts that are configured in an IPv6 environment. If you have enabled the HP XP7 Performance Advisor for IPv6, ensure that the associated host agents also communicate using IPv6. Also, configure the HTTP port that HP XP7 Performance Advisor should use for all its communications. NOTE: Both the HP XP7 Performance Advisor and host agents must communicate using the same protocol, either IPv4 or IPv6, and also the same HTTP port number. Enabling IPv6 in an IPv4 only environment, that is, on a management station configured with only an IPv4 interface, does not make HP XP7 Performance Advisor unusable. In such cases, HP XP7 Performance Advisor uses IPv4 as the communication protocol for all its communications. If Windows Vista is installed on the management station, enter the registered fully qualified domain name or the IP address of the management station. To enable IPv6 and configure the HTTP port for the management station: 1. Select Enable IPv6. By default, the Enable IPv6 check box is not selected. 2. Enter the HTTP Port number that HP XP7 Performance Advisor should use for all its communications. Port 80 is the default port number, which you can retain or provide a different port number. 3. Click Next to proceed. The Configure RMI server port number installation window appears. For more information on the next set of steps, see Configuring RMI server port (page 47). Later, if you want to change the port number that you gave during the time of installation, see the HP XP7 Performance Advisor Software Troubleshooting and FAQs Guide. For the documentation download details, see Related Information. Configuring RMI server port While installing HP XP7 Performance Advisor, you can specify the port on which you want to configure the RMI server. The RMI server and the client should communicate using the same port number. The default port number is To specify another port, enter the port number in the RMI Server Port field, and click Next to proceed. For more information on the next set of steps, see Implementing the authentication method (page 47). Implementing the authentication method Based on the authentication method you want for HP XP7 Performance Advisor users, select the respective option from the following list displayed on the Authentication Configuration installation window: HP XP7 Performance Advisor Native Authentication. For more information on implementing, see HP XP7 Performance Advisor Native Authentication (page 48). Windows System Authentication. For more information on implementing this authentication, see Windows System Authentication (page 48). Windows Domain based Authentication. For more information on implementing this authentication, see Windows Domain based Authentication (page 48). LDAP Authentication. For more information on implementing this authentication, see LDAP Authentication (page 49). RADIUS Authentication. For more information on implementing this authentication, see RADIUS Authentication (page 53). Configuring RMI server port 47

48 For more information on the prerequisites associated with these authentication methods, see Determining the authentication type for HP XP7 Performance Advisor (page 27). IMPORTANT: The Windows System Authentication and Windows Domain based Authentication are displayed in the authentication list, only if your management station is part of a domain. HP XP7 Performance Advisor installation is not supported on domain controller in Windows Vista, Windows Server 2008, Windows Server 2008 R2, and Windows 7,Platforms. If you are using WIN2K3 platforms, HP recommends that you should install HP XP7 Performance Advisor management station on standalone servers. Click Next to configure the authentication settings for the selected authentication method. The appropriate Authentication Configuration installation window appears. HP XP7 Performance Advisor Native Authentication By default, HP XP7 Performance Advisor uses HP XP7 Performance Advisor Native Authentication to authenticate and authorize all users. If HP XP7 Performance Advisor verifies that the management station is not in a domain or if you select HP XP7 Performance Advisor Native Authentication, and click Next, you are taken to the Choose Setup Type installation window, where you either select the complete or the custom installation method. For more information, see Selecting complete or custom installation method (page 55). After installing HP XP7 Performance Advisor for the above-mentioned authentication type, login as an administrator, create user accounts, and grant them privileges (administrator or user privileges) to perform various tasks in HP XP7 Performance Advisor. You can also login as a storageadmin, who is an administrator user of CV XP and has the same privileges as that of the administrator user of HP XP7 Performance Advisor. For more information, see Configuring HP XP7 Performance Advisor related settings (page 61). Windows System Authentication In this authentication method, the HP XP7 Performance Advisor installer verifies for the following groups on your local system and creates them if they do not exist: HP Storage Admin HP Storage Users They are provided the same privileges that HP XP7 Performance Advisor Administrators and Users own. Apart from viewing the data displayed on the HP XP7 Performance Advisor screens, HP Storage Administrators can also create and schedule new reports, modify existing reports, generate reports, and manage database configuration. After installing HP XP7 Performance Advisor for the above-mentioned authentication type and if you have administrator privileges on your local system, add yourself and other local users, domain users or groups to the HP Storage Admin and the HP Storage Users groups appropriately. For more information, see Configuring HP XP7 Performance Advisor related settings (page 61). Click Next to proceed. The Choose Setup Type installation window appears. For more information on the next set of steps, see Selecting complete or custom installation method (page 55). Windows Domain based Authentication In this authentication method, enter the Domain Name and Group Name for the administrators and users. It is mandatory that you provide a domain name and group name each for both the administrators and users. Only users from these domain groups (global groups) are given the administrator and user privileges, and are authorized to log on to HP XP7 Performance Advisor. 48 Installing HP XP7 Performance Advisor

49 By default, the HP XP7 Performance Advisor installer displays HP Storage Admins and HP Storage Users as the domain groups. You can retain these names or provide group names of your choice (the groups with the names that you provide must exist on the domain controller). NOTE: Ensure that the domain or site administrator has created the two default domain groups, HP Storage Admins and HP Storage Users or the domain groups of your choice on the domain controller. Click Next to proceed. The Choose Setup Type installation window appears. For more information on the next set of steps, see Selecting complete or custom installation method (page 55). LDAP Authentication In this authentication method, you must configure the following settings to implement LDAP authentication. HP XP7 Performance Advisor uses these settings to connect to the LDAP server, and to authorize and authenticate its users: LDAP server and connection settings. For more information, see Configuring the LDAP server and connection settings (page 49). LDAP server user search and filter, and group settings. For more information, see Configuring the LDAP user search and filter, and group settings (page 51). The Authentication Configuration window appears for LDAP, where you must provide the server and connection settings followed by the subsequent installation window for LDAP, where you provide the filter and group settings. Configuring the LDAP server and connection settings To configure the LDAP server and connection settings: Implementing the authentication method 49

50 1. Enter the required Server and Connection values. LDAP server connection settings (page 50) provides the description for each of the fields under the Server and Connection sections. Table 8 LDAP server connection settings Screen elements Server Address box and Port box Server Type list Use SSL when communicating with the LDAP server check box Use anonymous login when connecting to the LDAP server check box User DN, Password, and Confirm Password text boxes Description Network name (or IP address) and Port # of the LDAP server to be used for authentication. The default port # is 636 for LDAP when SSL is enabled. The default port # is 389 for LDAP when SSL is not enabled. You can also specify a port # of your choice. In case, there is already an LDAP server configured on another port, HP XP7 Performance Advisor uses this LDAP server for authentication and authorization purposes. The type of the LDAP server implementation: OpenLDAP Microsoft Active Directory Select this check box to use SSL when communicating with the LDAP server. The default port # used for the communication will be 636. Ensure that SSL is also enabled on the LDAP server before selecting this check box. If not selected, it might result in authentication and authorization failures for HP XP7 Performance Advisor users. By default, HP XP7 Performance Advisor supports the simple (clear-text password) authentication mechanism with the LDAP server, wherein SSL is not enabled for the LDAP server. The default port # used for the communication will be 389. To secure communications between HP XP7 Performance Advisor and the LDAP server, enable SSL on the LDAP server. Select this check-box if you want HP XP7 Performance Advisor to connect to the LDAP server as anonymous for the purpose of user authentication. If this mode is chosen, the User's DN, Password, and Confirm Password text boxes are disabled. An anonymous connection is established when logging into HP XP7 Performance Advisor. The LDAP directory is searched (anonymously) to determine the user's DN, and then authentication is attempted using the user's DN and the supplied password. Specify the details of a user account that has read and search permissions on the LDAP directory. This account will be used to search the LDAP directory for user entries and lookup the user group membership information. IMPORTANT: Ensure that the DNs provided are correct and do not have any spelling errors in their names. If the DNs provided are incorrect, the installation will still complete. However, later you might not be able to connect to the LDAP server due to the wrong DN. 2. Click Next to proceed. The Authentication Configuration window appears for LDAP, where you must provide the filter and group settings. For more information on the next set of steps, see Configuring the LDAP user search and filter, and group settings (page 51). 50 Installing HP XP7 Performance Advisor

51 Configuring the LDAP user search and filter, and group settings To configure the LDAP user search and filter settings, and group settings: Implementing the authentication method 51

52 1. Enter the required HP XP7 Performance Advisor User Search and Filter Settings and HP XP7 Performance Advisor Group Settings. LDAP server User Search and Filter, and Group settings (page 52) provides the description for the HP XP7 Performance Advisor User Search and Filter Settings and HP XP7 Performance Advisor Group Settings fields. Figure 12 Configure LDAP Filter and Group Settings installation window Table 9 LDAP server User Search and Filter, and Group settings Screen elements User Base DN box User Search Filter box Description Base DN in the LDAP Directory Information Tree (DIT) for all users. This is path in the LDAP directory where all user accounts are located. The LDAP filter to be used when searching for user entries in the LDAP directory. A default filter is supplied by HP XP7 Performance Advisor, depending on the LDAP server type (your system administrator can change this filter as necessary): Default filter for Active Directory: (&( (samaccountname={username})(cn={ USERNAME}))(objectClass=user)) Default filter for OpenLDAP: (&( (uid={username})(cn={username}))(o bjectclass={username} {Username} is the placeholder, that will be replaced with the HP XP7 Performance Advisor user s name whose account should be authenticated and authorized. Group Base DN box XP7 PA Administrators Group DN box XP7 PA Users Group DN box Base DN in the LDAP DIT for all the groups. This is the path in the LDAP directory where all groups are located. Distinguished names of the HP XP7 Performance Advisor Administrators in the LDAP directory. Distinguished names of the HP XP7 Performance Advisor Users groups in the LDAP directory. 52 Installing HP XP7 Performance Advisor

53 Table 9 LDAP server User Search and Filter, and Group settings (continued) Screen elements Group Search Filter box Group Field containing the member DN box Description The LDAP filter to be used when searching for group entries in the LDAP directory, during user authorization. A default filter is supplied by HP XP7 Performance Advisor, depending on the LDAP server type (your system administrator can change this filter as necessary): Default filter for Active Directory: (objectclass=group) Default filter for OpenLDAP: (objectclass=groupofnames) Contains the name of the attribute in the above LDAP groups that contains the DN of the group members. (Default value: member ). NOTE: HP XP P9000 PA Users Group DN and HP XP P9000 PA Administrator Group should be part of Group base DN. HP XP7 Performance Advisor uses the User Base DN, Group Base DN, User Search Filter, and Group Search Filter to find the relevant LDAP entries for the user whose account details need to be authenticated and authorized. HP XP7 Performance Advisor computes the LDAP response to authorize and authenticate the user. The User Search Filter and Group Search Filter must take the default values based on the selected server type. 2. Click Next to proceed. The Choose Setup Type window appears. For more information on the next set of steps, see Selecting complete or custom installation method (page 55). RADIUS Authentication In this authentication method, configure the RADIUS server connection settings required by HP XP7 Performance Advisor to connect to the RADIUS server for authorizing and authenticating the HP XP7 Performance Advisor users. To configure the RADIUS server connection settings: Implementing the authentication method 53

54 1. Enter the required server connection values. RADIUS server connection settings (page 54) provides the description for each of the RADIUS fields. NOTE: Among the following settings, only the server address and shared secret values must be provided. The remaining values are pre-populated and should not be modified. Figure 13 Configure RADIUS Authentication Settings installation window Table 10 RADIUS server connection settings Screen elements Server Address box Port box Authentication Method list Shared Secret box Confirm Shared Secret box Retry Count box Timeout Value box Description The network name or IP address of the RADIUS server that will be used for authentication. The port number to use for RADIUS authentication. (Default value: 1812). Choice of the method (CHAP or PAP) to use for RADIUS authentication. (Default authentication method: PAP). The shared secret to be used when communicating with the RADIUS server for user authentication. Confirm the shared secret to be used when communicating with the RADIUS server for user authentication. The maximum number of authentication attempts for a user to log in (default value: 3). The duration of time (in milliseconds) before timing out on an authentication attempt. (Default value: 3000). 2. Click Next to proceed. The Choose Setup Type installation window appears. For more information on the next set of steps, see Selecting complete or custom installation method (page 55). 54 Installing HP XP7 Performance Advisor

55 Sample RADIUS settings The entries enclosed in the <radius authenication> tag correspond to respective fields in the Radius Settings screen. RADIUS server address: RADIUS server authentication port: 1812 Shared secret: 0257E45B8882C B24FC3BAF71F Authentication method: PAP Authentication attempts: 3 Timeout value: 3000 Selecting complete or custom installation method Use either of the following methods to install HP XP7 Performance Advisor: Complete installation method: Requires at least 8 GB of free disk space on your <Windows_Volume>. In this installation method, the associated components or program features are also copied to the management station along with the HP XP7 Performance Advisor files. The program features are the operating platform specific host agents, the CLUI, HP XPWatch, HP XPSketch, and HP XPInfo. After the installation is complete, download the host agents and tools from the HP XP7 Performance Advisor Support screen. For more information on downloading and installing host agents and HP XPInfo software, see Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software (page 67). For more information on downloading and installing the CLUI, HP XPWatch, and the HP XPSketch, see the respective documents. NOTE: It is recommended to ensure that up to 50 GB of free space is available on the drive where PADB is installed, for additional database operations. This space may or may not be utilized. IMPORTANT: After installing HP XP7 Performance Advisor, the host agents, CLUI, HP XPWatch, and the HP XPSketch are available in the <Installation_Drive>:\HPSS\pa\tomcat\ webapps\pa\tools folder on your management station. The HP XP7 Performance Advisor host agents are also available on the HP XP7 Performance Advisor installation disk 2. From the HA folder, copy the operating platform specific HP XP7 Performance Advisor host agent file that you want to install to the respective host and double click the file (.tar) to begin installation. For more information, see Installing XP7 Performance Advisor host agents (page 67). The CLUI, HP XPWatch, HP XPSketch, and the HP XPInfo are also available in the Tools folder on the HP XP7 Performance Advisor installation disk 2. Custom installation type: Copies only the program features that you want to download and use. In this installation method, only the chosen program features are copied to the management station along with the HP XP7 Performance Advisor files. After the installation is complete, only these program features are made available for download from the HP XP7 Performance Advisor Support screen. This is useful because limited disk space is used for copying the program features. Selecting complete or custom installation method 55

56 Select the installation method based on your requirement: Select Complete and click Next to continue with the HP XP7 Performance Advisor installation. The Ready to Install window appears. For more information, see Completing the HP XP7 Performance Advisor installation and next steps (page 58). IMPORTANT: If there is not enough disk space available in <Windows_Volume>, but is available in other disk volumes on your management station, the installation wizard displays an informational message. Click OK; the Configure Custom Setup installation window appears, which lists the disk volumes that have space. Select the disk volume where you want to install HP XP7 Performance Advisor. Select Custom and click Next to choose the host agents, CLUI software, and tools that you want to be copied to your management station. The Configure Custom Setup installation window appears. For more information on the next set of steps, see Selecting components to install (custom installation) (page 56). Selecting components to install (custom installation) The following list of program features are displayed for your selection on the Configure Setup installation window. HP XP7 Performance Advisor host agents for the Windows and the UNIX hosts HP XP7 Performance Advisor tools, HP XPWatch, HP XPSketch, and HP XPInfo By default, the CmdLineUserInterface (CLUI) program feature is copied to the management station during the HP XP7 Performance Advisor installation. For more information, see Selecting HP XP7 Performance Advisor host agents (page 57) and Selecting HP XP7 Performance Advisor tools (page 58). In addition, you can also do the following: Choose a location on your management station to install HP XP7 Performance Advisor. By default, the Install to: displays the location as <Windows_Volume>:\HPSS\. Select another folder on the default <Windows_Volume> or a different disk volume and the folder location on your management station. To manually select a different installation location: 1. Click Change, do one of the following: Browse to the installation location in the Change Location window Enter the path to the installation location in the Folder Name text box 2. Click OK. You can also use %PADB_Home% at Start+Run to locate the padb folder on your management station. It works if the PADB_HOME environment variable is configured on your management station. Check the available free space on all the disk volumes in your management station. Click Check Space to view the free space available on all the disk volumes in your management station. The Disk Space Requirements window appears providing the list of disk volumes in your management station and the available free space on each of them. The disk volumes that do not have the required free space to accommodate the program features you select are also highlighted for your reference. View the description for each program feature that you want to install. Clicking a program feature displays a brief description and the amount of disk space required to install, in the Feature Description frame. 56 Installing HP XP7 Performance Advisor

57 TIP: For optimal performance, HP recommends that you install HP XP7 Performance Advisor on a disk volume other than where the Windows operating system is installed. Selecting HP XP7 Performance Advisor host agents To select the HP XP7 Performance Advisor host agents that you want to install: 1. Click the + sign or the down arrow beside the Host Agents menu to view the HP XP7 Performance Advisor host agents for the following operating platforms: Windows 32 (x86) HPUX AIX Solaris Red Hat Enterprise Linux OpenVMS Integrity Server (IA-64) 2. Click the down arrow for the HP XP7 Performance Advisor host agent that you want to install. Figure 14 Configure Custom Setup installation window A pop-up dialog box appears displaying the different installation types. Selecting complete or custom installation method 57

58 3. Select the type of installation that you want. The following installation options are available: This feature will be installed on the local drive (disk volume). This feature and all the sub features, will be installed on the local drive. This feature will be installed on the first use (only if the feature supports this option). This feature will not be installed. This feature will be installed to run from the network (only if the feature supports this option). If you select, the particular HP XP7 Performance Advisor Windows or UNIX host agent software is not copied to the management station. Hence, it will not be available for download when you log on to HP XP7 Performance Advisor and click the respective link on the HP XP7 Performance Advisor Support screen. Selecting HP XP7 Performance Advisor tools To select the HP XP7 Performance Advisor tools that you want to install: 1. Click the + sign or the down arrow beside the Tools menu to view the following HP XP7 Performance Advisor tools: HP XPSketch HP XPWatch HP XPInfo CmdLineUserInterface By default, CmdLineUserInterface (CLUI) software is copied to the location where HP XP7 Performance Advisor is installed. 2. Repeats steps 2 and 3 from the procedure for Selecting HP XP7 Performance Advisor host agents (page 57). Click Next to proceed. The Ready to Install window appears. For more information on the next set of steps, see Completing the HP XP7 Performance Advisor installation and next steps (page 58). Completing the HP XP7 Performance Advisor installation and next steps NOTE: During the installation process, the installation wizard stops and starts the Distributed Transaction Coordinator service, which is a Windows-based service. Click Install on the Ready to Install window for the installation wizard to proceed with the HP XP7 Performance Advisor installation. The HP XP7 Performance Advisor is installed based on the settings that you selected on the previous installation windows. The installation procedure might take minutes to complete and involves the following as part of the installation process: Copying the required installation files Extracting database files Installing database Creating database Creating database listener 58 Installing HP XP7 Performance Advisor

59 The appropriate status log is displayed on the Ready to Install window while the installation is in progress. When prompted, insert the HP XP7 Performance Advisor installation disk 2 to continue with the installation. The database is created in the location that you specified on the Database Location Specification installation window. The Installation Complete window appears after the installation. Click Finish to view the important licensing information on HP XP7 Performance Advisor. For more information, see Viewing product license entitlement certificate for existing customers (page 63). NOTE: When the HP XP7 Performance Advisor installation completes on the management station, you can view the installer log details in the PA_INSTALL_Script.log file located in the <system_drive>:\xp7_pa_install_log folder, where <system drive> is the drive on which the operating system is installed. HP XP7 Performance Advisor post-installation steps NOTE: This section is also applicable for the upgrade process. After the installation completes, the following HP XP7 Performance Advisor services start: HP XP7 Performance Advisor Database HP XP7 Performance Advisor Database Listener HP XP7 Performance Advisor Security HP XP7 Performance Advisor Tomcat HP XP7 Performance Advisor Monitor To confirm whether the above-mentioned services have started, see Confirming the HP XP7 Performance Advisor services (page 60). IMPORTANT: The HP XP7 Performance Advisor Monitor service periodically monitors the HP XP7 Performance Advisor tomcat and database services, and dispatches appropriate notifications that provide the status of these services. To receive notifications, configure the SMTP notification settings in the PAMonitor_mail.properties file available in the <Install_Drive>:\HPSS\ pamonitor\conf folder on your management station. For more information, see the HP XP7 Performance Advisor Software User Guide. For the documentation download details, see Related Information. The HP XP7 Performance Advisor v6.1.1 installer log details are available in the PA_Install.log file that is located in the path <system_drive>:\xp7_pa_install_log, where <system_drive> is the drive on which the operating system is installed. For the PA_Install.log to open, Windows Installer v4.0 or later should be installed on the management station and functioning properly. To verify whether you can access HP XP7 Performance Advisor, select the Launch HP XP7 Performance Advisor Management Station v6.1.1 check box. An IE browser window opens to launch HP XP7 Performance Advisor from the management station. <xref linkend="rd" role="select:quotedtitle page"/>, see Launching HP XP7 Performance Advisor (page 62). Review the procedures mentioned under Configuring HP XP7 Performance Advisor related settings (page 61) before logging in to HP XP7 Performance Advisor. If any of those procedures are applicable for your current setup, complete them for accessing HP XP7 Performance Advisor. Completing the HP XP7 Performance Advisor installation and next steps 59

60 After accessing the HP XP7 Performance Advisor, do one of the following based on whether you have performed an installation or upgrade: Return to the installation checklist to complete the remaining prerequisites and checklist items for installing the host agents. For more information, see Installation checklist for HP XP7 Performance Advisor (page 18). Return to the upgrade checklist to complete the remaining prerequisites and checklist items for upgrading the host agents. For more information, see Upgrade checklist for HP XP7 Performance Advisor (page 97). NOTE: For more information on the CLUI, HP XPWatch, and HP XPSketch, see the respective documents. Confirming the HP XP7 Performance Advisor services To confirm whether the HP XP7 Performance Advisor services have started after installation: 1. Select Start+Run, type services.msc, and press the Enter key. The Services window appears. 2. If HP XP7 Performance Advisor is installed, the status of the following services are in the Started mode. HP XP7 Performance Advisor Database HP XP7 Performance Advisor Database Listener HP XP7 Performance Advisor Security HP XP7 Performance Advisor Tomcat HP XP7 Performance Advisor Monitor NOTE: The HP XP7 Performance Advisor Database Job Scheduler and HP XP7 Performance Advisor Database VSS Writer Service are shipped with Oracle, but they are not necessary to use for HP XP7 Performance Advisor. 3. Close the Services dialog box. After confirming that the major services have started, configure any pre-launch settings, as applicable on your management station or the system from where you want to launch HP XP7 Performance Advisor. For more information, see Configuring HP XP7 Performance Advisor related settings (page 61) and Launching HP XP7 Performance Advisor (page 62). Verifying installed JRE version HP XP7 Performance Advisor automatically installs the compatible JRE version on your management station. Navigate to %HPSS_HOME%\jre\bin to determine the supported JRE version. The %HPSS_HOME% environment variable must already be configured to point to the HPSS folder location on your management station. Only 32-bit (X86) JRE version is supported on both the 32-bit (X86) and 64-bit (X64) Windows platforms. For the list of supported JRE versions, see HP XP7 Performance Advisor Software OS Support Matrix. Download this document from the HP Manuals site for HP XP7 Performance Advisor, following is the URL: The recommended version is also available on HP XP7 Performance Advisor installation disk Installing HP XP7 Performance Advisor

61 Configuring HP XP7 Performance Advisor related settings Configure the following settings as appropriate on your web client or management station after installing or upgrading HP XP7 Performance Advisor. It includes creating and adding users as administrators, or users for the different authentication types. Configuring the web browser web proxy server settings If not already done, configure the IE browser's web proxy server settings on your system from where you want to access HP XP7 Performance Advisor. If your IE browser is configured to use a web proxy server, you must configure it to not use a proxy server for the IP address or for the fully qualified domain name of the management station. For more information, see Configuring the web browser proxy server settings (page 33). Adding users for HP XP7 Performance Advisor Native Authentication NOTE: You can complete this procedure only after logging into HP XP7 Performance Advisor. Create new user records and assign them as administrators, or users, if HP XP7 Performance Advisor Native Authentication is implemented on your management station. To create and assign users: 1. Log on to HP XP7 Performance Advisor as a default administrator (administrator:administrator). For more information, see Launching HP XP7 Performance Advisor (page 62). 2. Click PA and DB Settings+Security in the left pane. The Security screen appears. 3. Click New. 4. Enter the following details for the user in the popup window that appears: The name of the new user and a brief description about the user profile. A password. Confirm the password. Assign the user to a group. The Select a Group list displays Administrators and StorageAdmins (read and write access), and Users (read access) privileges. 5. Click OK to create the user. A new user record appears under Users. By default, records are sorted in an alphabetical order. For more information on creating and editing users in HP XP7 Performance Advisor, see HP XP7 Performance Advisor Software User Guide. Adding users for Windows System Authentication Add local users, domain users or group to the HP Storage Admin or the HP Storage Users group, if Windows System Authentication is implemented on your management station. To add users: 1. On your management station, go to Start+Control Panel+Administrative Tools+Computer Management+System Tools+Local Users and Groups+Groups. The HP Storage Admin and HP Storage Users groups are located in the Groups folder on your management station. 2. Right-click the HP Storage Admin or the HP Storage Users group, based on whether you want to add admin users or only users. 3. Select the Add to Group option from the pop-up list to add local users, domain users, or a group. Only users from these groups are provided the administrator and user privileges, and are authorized to log on to HP XP7 Performance Advisor. Completing the HP XP7 Performance Advisor installation and next steps 61

62 NOTE: You cannot add other local groups that reside on your management station to the HP Storage Admin or the HP Storage Users groups. After the above-mentioned settings are configured, launch HP XP7 Performance Advisor. For more information, see Launching HP XP7 Performance Advisor (page 62). Launching HP XP7 Performance Advisor IMPORTANT: Ensure that Adobe Flash Player and Flash Player Plugin, v or later are installed on the system from where you want to access HP XP7 Performance Advisor, otherwise the following error is displayed when you type qualified domain name> or <IP address>/pa in your IE browser window: HP XP7 Performance Advisor requires Adobe Flash Player Version v Download both Adobe Flash Player and Flash Player Plugin, v or later from the following URL: You can also install Adobe Flash Player from the HP XP7 Performance Advisor installation disk 2. Before launching HP XP7 Performance Advisor, complete any pre-launch settings that you must configure. For more information, see Configuring HP XP7 Performance Advisor related settings (page 61). To launch HP XP7 Performance Advisor on your management station: 1. Open a new IE browser window. If you are accessing HP XP7 Performance Advisor locally on your management station or remotely over a secure connection, enter one of the following http addresses in the browser address line (the HP XP7 Performance Advisor URL is case-sensitive): Server name followed by /pa for accessing HP XP7 Performance Advisor locally on the management station. For example, name]/pa Server name and domain name followed by /pa for accessing HP XP7 Performance Advisor remotely over a secure connection. For example, name].[domain name]/pa If you cannot locate the management station using the above-mentioned methods, enter the IP address of the management station followed by /pa. For example, http(s)://[ip address]/pa. The HP XP7 Performance Advisor Login screen appears. IMPORTANT: These http address formats are valid only if HP XP7 Performance Advisor is using port 80 for all its communications. If port 80 is not being used, you must specify the port number along with the server name or IP address in the http address format. For example: name]:<port_no>/pa or name].[domain name]:<port_no>/pa. 62 Installing HP XP7 Performance Advisor

63 2. Enter your user name and password. HP XP7 Performance Advisor authenticates your credentials based on the authentication type you selected while installing HP XP7 Performance Advisor. Your site or system administrator will have information on the authentication type configured on the management station. For more information on authentication types, see Implementing the authentication method (page 47). You can also log in using the default HP XP7 Performance Advisor administrator account (administrator:administrator), if the HP XP7 Performance Advisor Native Authentication method has been selected. The HP XP7 Performance Advisor Home screen appears. The main menu appears in the left pane. The version of HP XP7 Performance Advisor that you just installed is displayed on the top left pane along with the product name and build number. To view the respective main screens, click any of the main menu items. If you have generated a license key file at the Hewlett-Packard Authorization Center (HPAC) and want to add it to HP XP7 Performance Advisor, click PA and DB Settings+License in the left pane. For more information, see Viewing product license entitlement certificate for existing customers (page 63). After accessing HP XP7 Performance Advisor, return to the installation checklist to complete the remaining prerequisites and checklist items for installing the host agents. For more information, see Installation checklist for HP XP7 Performance Advisor (page 18). Viewing product license entitlement certificate for existing customers The product license entitlement certificate includes a registration number, which is a unique identifier that helps you to generate a license key for HP XP7 Performance Advisor. The registration number is unique to the XP disk array or the XP7 disk array for which it is used and cannot be associated with another XP or XP7 disk array serial number. The following sets of product entitlement certificates are available: XP entitlement certificates: The registration numbers can be used on XP disk arrays only, such as the XP24000, XP20000, XP12000, XP10000, XP1024, and the XP128. HP P9000 entitlement certificates: The registration numbers can be used on P9000 disk arrays only. HP XP7 entitlement certificates: The registration numbers can be used on XP7 disk arrays only. Based on the license entitlement certificate that you receive, generate and install a Permanent license for the internal raw disk capacity, or the usable capacity, that you want P9500 Performance Advisor to monitor. Generating and adding licenses To generate and add the Permanent license key file, complete the following steps: 1. Access the Hewlett-Packard Authorization Center (HPAC) license key website, webkey.external.hp.com/ from your IE browser. 2. Click Generate a License Key in the Main Menu section. The Generate License Key screen appears. 3. Enter the registration number in the Registration Number or Product Authorization Key box. Ensure that the registration number is same as that mentioned in the product entitlement certificate. 4. Click Next >>. The Array information input screen appears. The following details are displayed: Registration number HP XP7 Performance Advisor base license Completing the HP XP7 Performance Advisor installation and next steps 63

64 Additional PA LTU that you purchased Internal raw disk capacity or usable capacity that the LTU supports IMPORTANT: The internal raw disk capacity is applicable only for the XP disk arrays. It refers to the total capacity of all the RAID groups created on your XP disk array and excludes the disk capacity occupied by the external RAID groups and pool volumes, such as the ThP pools and the VVols. The usable capacity is applicable only for the P9500 disk arrays and is calculated as the sum of the following: Total allocated LDEV capacity + total unallocated LDEV capacity + reserved capacity The usable capacity includes the following: Allocated internal LDEVs (total allocated LDEV capacity) Unallocated internal LDEVs (total unallocated LDEV capacity) Pool volumes, such as ThP, snapshot, and journal volumes (reserved capacity) Usable capacity = Internal LDEVs (External Volumes + Virtual Volumes) 5. Provide the following details on the Array information input screen: Enter the Array DKC serial number, which is a 5 digit number, such as 10900, Select the Hardware platform from the list. The supported XP7 disk array, P9000 disk array model P9500 and the XP disk array models, such as the XP24000, XP20000, XP12000, XP10000, XP1024, and the XP128 are displayed for selection. 6. Click Next >>. The Requestor Information screen appears. 7. Provide the requestor and the company related information, and click Next >>. The Requestor Information screen appears again with all the details that you provided. 8. Click Next >> to confirm the details. The Certificate screen appears and provides the license details. You can do the following on the Certificate screen: Click Save to print a copy of the certificate. Click Keyfile to save the license file as a.dat file on your system. Click to send a copy of the license certificate and the key file to the intended recipient. 64 Installing HP XP7 Performance Advisor

65 9. Add the Permanent license to HP XP7 Performance Advisor: a. Log on to HP XP7 Performance Advisor. For more information, see Launching HP XP7 Performance Advisor (page 62). b. In the HP XP7 Performance Advisor Home screen, click PA and DB Settings+License in the left pane. The License screen appears. c. Click Browse in the Add New License File section. d. Navigate to the folder where the license (.dat) file is stored. e. Select the license that you want to add and click Open. The license file appears in the File Name box. f. Click Add License. The License Status section displays the details of the license that you added. These details are specific to the XP, P9000 or the XP7 disk array serial number for which you generated the Permanent license. NOTE: The above mentioned license details are displayed for only those XP, P9500 and XP7 disk arrays, for which at least one round of configuration data collection is complete (monitored disk arrays). So, after you install or upgrade HP XP7 Performance Advisor, and before adding the first license key for a new XP,P9000 or XP7 disk array, ensure that you perform at least one round of configuration data collection for that disk array. Otherwise, the View License Details screen does not display license details corresponding to that disk array. After installing the Permanent license for an XP disk array, if you want HP XP7 Performance Advisor to monitor internal raw disk capacity beyond the Permanent licensed capacity, generate another Permanent license at the HPAC website. Similarly, after installing the Permanent license for an XP7 disk array, if you want HP XP7 Performance Advisor to monitor usable capacity beyond the Permanent licensed capacity, you can generate another Permanent license or a Meter based Term license at the HPAC website. Meter based Term license A Meter based Term license is a secondary license that is generated in TB-Days for the usable capacity (YTB) that you want to monitor and the duration (X days) for which you want to monitor. Use the following formula to calculate the TB-Days of Meter based Term license that you need: Usable capacity (XTB) * Duration (Y days) = ZTB-Days Meter based Term license Where, Z indicates the total TB-Days of Meter based Term license that you require to monitor XTB of usable capacity for Y days. IMPORTANT: A Meter based Term license must always be installed on a Permanent license. Ensure that at least 1TB Permanent license is already installed for an XP7 disk array in HP XP7 Performance Advisor before you add the TB-Days of Meter based Term license. The procedure to generate and add the Meter based Term license is similar to the above mentioned procedure for Permanent license. While generating a Meter based Term license, you can select the TB-Days that you want to use when entering the registration number. For example, if you have a Meter based Term LTU for 100TB-Days and you want to use only 25TB-Days, enter 25 as the TB-Days. You are provided a license key that can be used for 25TB-Days. You can use the remaining 75TB-Days later for the same or a different XP7 disk array. The TB-Days of Meter based Term license that you generate are bound to the XP7 disk array serial number when the license key is generated. For more information on viewing and managing licenses, see the HP XP7 Performance Advisor Software User Guide. Completing the HP XP7 Performance Advisor installation and next steps 65

66 License management in installation and upgrade scenarios License management during installation or upgrade (page 66) provides the different license management scenarios. Table 11 License management during installation or upgrade Installation or upgrade When you install HP XP7 Performance Advisor v6.1.1 for the first time When you upgrade HP XP7 Performance Advisor from v6.0 or later versions to v6.1.1, and HP XP7 Performance Advisor was in the Instant-on period When you upgrade HP XP7 Performance Advisor from v6.0 or later versions to v6.1.1, and HP XP7 Performance Advisor was in the grace period When you upgrade HP XP7 Performance Advisor from v6.0 or later versions to v6.1.1, and the following are detected: License violation for one or more monitored XP, P9000 or XP7 disk arrays HP XP7 Performance Advisor is already in the license expiry violation duration When you upgrade HP XP7 Performance Advisor from v6.0 or later versions to v6.1.1, and the following are detected: License violation for one or more monitored XP, P9000 or XP7 disk arrays HP XP7 Performance Advisor is already in the grace period When you upgrade HP XP7 Performance Advisor from v6.0 or later versions to v6.1.1, and the following are detected: License violation for one or more monitored XP, P9000 or XP7 disk arrays The grace period has already expired License management You are provided an Instant-on license, which is automatically enabled after installation. The Instant-on license (trial license) is provided with every instance of HP XP7 Performance Advisor. It is valid for a period of 120 days from the day you install HP XP7 Performance Advisor, after which a grace period of 60 days is provided. During the 120 days tenure or the 60 days grace period, you must generate a Permanent license at the HPAC license key website for each monitored XP, P9000 or XP7 disk array, and install the license key on HP XP7 Performance Advisor. HP XP7 Performance Advisor continues to be in that state after the upgrade, until the Instant-on period expires or you generate a Permanent license for the monitored XP, P9000 or the XP7 disk arrays. HP XP7 Performance Advisor continues to be in that state after the upgrade, until the grace period expires or you generate a Permanent license for the monitored XP, P9000 or the XP7 disk arrays. HP XP7 Performance Advisor continues to be in that state until you generate a Permanent license for the monitored XP, P9000 or the XP7 disk arrays. HP XP7 Performance Advisor continues to be in that state until the grace period expires or you generate a Permanent license for the monitored XP, P9000 or XP7 disk arrays. Configuration collections are not allowed after the upgrade process is completed. 66 Installing HP XP7 Performance Advisor

67 4 Installing the HP XP7 Performance Advisor host agents This chapter describes the process to install HP XP7 Performance Advisor Windows and UNIX host agents. The installation process is described in the following topics: Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software (page 67) Installing the HP XP7 Performance Advisor Windows host agents (page 68) Installing the HP XP7 Performance Advisor UNIX host agents (page 73) Installing the HP XP7 Performance Advisor OpenVMS Integrity Server host agents (page 75) Verifying if the host agents appear in HP XP7 Performance Advisor (page 77) Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software NOTE: This section is common for both the installation and upgrade procedures. To download the host agent file and HP XPInfo software: 1. Log on to HP XP7 Performance Advisor. For more information, see Launching HP XP7 Performance Advisor (page 62). 2. In the HP XP7 Performance Advisor Home screen, click Support in the title pane. 3. Navigate to the Host Agents section. A list of host agents for supported operating platforms is provided. 4. Click the link for the host agent you want to select and download the host agent file to your host. 5. Navigate to the HP XPInfo section and download the HP XPInfo software. 6. FTP both the HP XP7 Performance Advisor host agent file and the HP XPInfo software to the tmp directory, or to a location of your choice on the remote host. 7. If required, you can also download and install the CLUI software, HP XPWatch, and HP XPSketch. For more information on downloading and installing the above-mentioned utilities, see the respective product documentation. For the documentation download details, see Related Information. If not already done, install HP XPInfo on your host to verify that the connectivity to the command device is established. For more information, see Verifying host agent connectivity to a command device (page 41). IMPORTANT: You must create and assign a command device from an XP or an XP7 disk array to your host agent. If not yet created, the corresponding RAID Manager Library version will not be displayed in the Host Information table when you request for a host agent update after the installation. For more information on communicating with host agents, see the HP XP7 Performance Advisor Software User Guide. For the documentation download details, see Related Information Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software 67

68 8. Install or upgrade the HP XP7 Performance Advisor host agents on the respective operating system hosts. If you are installing the HP XP7 Performance Advisor Windows, UNIX, or OpenVMS host agents, see the following sections: Installing the HP XP7 Performance Advisor Windows host agents (page 68) Installing the HP XP7 Performance Advisor UNIX host agents (page 73) Installing the HP XP7 Performance Advisor OpenVMS Integrity Server host agents (page 75) If you are upgrading the HP XP7 Performance Advisor Windows or UNIX host agents, see Upgrading to the latest versions of host agents (page 103). IMPORTANT: Before proceeding with the installation or upgrade, ensure the following: You have completed all the prerequisites for installing or upgrading the HP XP7 Performance Advisor host agents you just downloaded. If you want to review the prerequisites again, see HP XP7 Performance Advisor and host agents installation checklist (page 19) and HP XP7 Performance Advisor and host agents upgrade checklist (page 98). You are installing or upgrading to the appropriate version of the host agent, as the host agent version should match with the version of HP XP7 Performance Advisor installed on your management station. Installing the HP XP7 Performance Advisor Windows host agents This section describes installing the HP XP7 Performance Advisor Windows host agents. The installation process is described in the following topics: Executing the Windows host agent installer (page 68) Enabling IPv6 and configuring HTTP port for the Windows host agent (page 69) Testing validity, connectivity, and GUID configuration (page 69) Selecting complete or custom installation method (page 71) Completing the Windows host agent installation and next steps (page 72) Executing the Windows host agent installer IMPORTANT: system. The 64 bit Windows host agent can only be installed on an IA-64 Windows To execute the Windows host agent installer: 1. Log on to the host where you want to install the Windows host agent. You must log on either as an administrator or a user who is granted administrator privileges. 2. Navigate to the tmp directory or to the folder, where you have copied the host agent files. 3. Unzip the host agent.tar file using the WinZip or the WinRAR tool. 4. Run the setup.exe installation script. The Welcome installation window appears that takes you through the HP XP7 Performance Advisor installation. 5. Click Next to proceed. The Connection Settings installation window appears. For more information on the next set of steps, Enabling IPv6 and configuring HTTP port for the Windows host agent (page 69). 68 Installing the HP XP7 Performance Advisor host agents

69 Enabling IPv6 and configuring HTTP port for the Windows host agent Enable your HP XP7 Performance Advisor Windows host agent to use IPv6 as the communication protocol, if the HP XP7 Performance Advisor is also enabled for IPv6. Ensure that both the HP XP7 Performance Advisor and host agents communicate using the same protocol, either IPv4 or IPv6. Also, configure the HTTP port that the host agent should use to communicate with HP XP7 Performance Advisor. To enable IPv6 and configure the HTTP port that Windows host agent should use: 1. Select Enable IPv6 to activate the IPv6 setting for your host agent. You can enable IPv6 for the host agent in addition to IPv4. If you retain Disable IPv6 (default option), the host agent will use only IPv4 as the communication protocol to communicate with HP XP7 Performance Advisor on your management station. 2. Based on whether you have enabled or disabled IPv6 for the host agent, enter the corresponding registered fully qualified Domain Name System (DNS) or IP address of the management station in the Management Station Address box. If multiple LAN cards are configured in the management station, enter the IP address of your corporate LAN. IMPORTANT: Ensure that the DNS ([servername].[domain name]) or IP address that you provide does not contain a space or non-alphanumeric characters. The DNS or IP address of the management station is required by the host to establish connection with the management station. After the connection is established, the host agent details appear in the Host Information table on the Array View screen. For more information, see the chapter on Communicating with hosts in the HP XP7 Performance Advisor Software User Guide. The DNS or IP address of your management station varies based on whether it is IPv6 or IPv4 enabled. The following are examples of DNS and IP address of management station that is IPv6 or IPv4 enabled: IPv6 enabled management station: DNS: test.abc.xyz.com IP address: 0000:a00:b000:a00:b000 IPv4 enabled management station: DNS: test.abc.xyz.com IP address: Enter the HTTP Port number that the host agent should use to communicate with HP XP7 Performance Advisor on the management station. The port number that you enter must be the same as that provided when installing HP XP7 Performance Advisor on the management station. Port 80 is the default port number, which you can retain or provide a different port number. 4. Click Next to proceed. The Connectivity Test window appears. For more information on the next set of steps, Testing validity, connectivity, and GUID configuration (page 69). Testing validity, connectivity, and GUID configuration Test whether the DNS or IP address, and HTTP port of the management station that you provided is valid, and whether you are able to assign a command device to the host agent. Also, test whether the Windows GUID (\\?\Volume{GUID}) is created and assigned to command devices on the Windows host. Installing the HP XP7 Performance Advisor Windows host agents 69

70 NOTE: These verification tests only help you to verify if the details provided are accurate. Even if the tests are not successful, the host agent installation does not stop. You can rectify the errors and proceed with the installation, or complete the installation and then resolve the validity and connectivity issues. For more information on resolving errors later, see Resolving validity, connectivity, and GUID configuration errors after installation (page 70). To test validity, connectivity, and the GUID configuration: 1. Complete the following verifications, rectify the errors that are displayed, and proceed to the next step: a. Click Test Validity to verify if the DNS or IP address of the management station that you provided on the Connection Settings installation window is valid. If the installer displays the following message, it indicates that you must verify and provide a valid DNS or IP address: The DNS or IP address entered for your management station is incorrect. Click Back to go to the Connection Settings installation window and provide valid entries. Then, click Next to come back to this installation window and repeat the Test Validity procedure. b. Click Test Connectivity to verify if the command devices are configured and presented to the host. If the installer displays the following message, it indicates that you must create and assign command devices to the host. The host does not have connectivity to command devices. Check whether a command device is created and presented to the host. For more information, see Creating and assigning command devices to host agents (page 36). Repeat the Test Connectivity procedure. c. Click Test GUID to verify if the Windows GUID (\\?\Volume{GUID}) is created and assigned to command devices on the Windows host. GUIDs help to overcome device renaming and device remapping issues during performance data collection. If the installer displays the following message, it indicates that you must create and assign Windows GUID (\\?\Volume{GUID}) to command devices on the Windows host. The host does not have command devices configured as GUID's. Refer to the Installation Guide for steps on how to configure a command device as a GUID. Check whether the Windows GUID (\\?\Volume{GUID}) is created and assigned to command devices on Windows host. For more information, see Assigning GUIDs for command devices on a Windows host agent (page 78). Repeat the Test GUID procedure. 2. Click Next to proceed. The Custom Setup window appears. For more information on the next set of steps, see Selecting complete or custom installation method (page 71). Resolving validity, connectivity, and GUID configuration errors after installation To resolve the validity and connectivity issues after the Windows host agent installation, complete the following: Provide a valid DNS or IP address, and HTTP port number: 1. Open the paxp_service.properties file from the <Installation_Drive>:\ Program Files\Hewlett-Packard\xppa\hostagent\config folder on your 70 Installing the HP XP7 Performance Advisor host agents

71 host system. If it is a custom install location, the file is available in the <Installation_Drive>:\<Installation_Directory>\hostagent\config folder. 2. Edit the following fields based on which one has an incorrect entry: ManagementStation.Hostname=<fully qualified domain name or IP address>, where you provide a valid DNS or IP address. http.port, where you provide the port number of the management station with which your Windows host agent should communicate. 3. Restart the Windows host agent services. For more information, see Starting, stopping, and restarting host agent services (page 119). Check whether a command device is created and presented to the host. For more information, see Creating and assigning command devices to host agents (page 36). Check whether the Windows GUID (\\?\Volume{GUID}) is created and assigned to command devices on the Windows host. For more information, see Assigning GUIDs for command devices on a Windows host agent (page 78). Selecting complete or custom installation method Use either of the following methods to install the HP XP7 Performance Advisor host agents: Complete installation method: Requires at least 2.5 GB of free disk space on your <Windows_Volume>. In this installation method, the real-time component is also installed on the host along with the host agent files. It enables the host agent to collect real-time data from the XP and the XP7 disk arrays and provide that data to HP XP7 Performance Advisor. If you decide to install the real-time component later, modify your Windows host agents settings by executing the setup.exe file and selecting Modify as the Maintenance Setup Type. For more information, see Modifying HP XP7 Performance Advisor Windows host agent program features (page 106). Custom installation method: In this installation method, you can install the real-time component based on whether you want to view real-time data for your XP, P9500 and XP7 disk arrays. By default, the real-time component is installed on your host. If you decide to install the real-time component later, start the HP XP7 Performance Advisor setup.exe file and select Modify from the list of maintenance setup types displayed. For more information, see Modifying HP XP7 Performance Advisor Windows host agent program features (page 106). Select the installation method as complete or custom based on your requirement, and click Next to proceed. If you select the complete installation method, the Ready to Install window appears. For more information, see Completing the Windows host agent installation and next steps (page 72). If you select the custom installation method, the Custom Setup installation window appears. In the list of program features that can be installed, the XP PA Host Agent program feature is installed by default. You have the option of only choosing the real-time component. So, based on whether you want to install the real-time service on your host, do the following: 1. Click the + sign or the down arrow beside the XP PA Host Agent menu to view the HP XP7 Performance Advisor host agents for the following operating platforms: 2. Click the down arrow for Realtime. 3. In the pop-up dialog box that appears, select X to remove real-time from your host, or click to install real-time on your host. Installing the HP XP7 Performance Advisor Windows host agents 71

72 In addition to the above-mentioned, you can also do the following: View the description for each program feature that you want to install. Clicking a program feature displays a brief description and the amount of disk space required to install it, in the Feature Description frame. Choose a location on your host to install the HP XP7 Performance Advisor host agent. By default, the Install to: displays the location as <Windows_Volume>:\Program Files\Hewlett-Packard\xppa, where the HP XP7 Performance Advisor host agent folder (hostagent) will be installed. You can choose another folder on the default <Windows_Volume> or a different disk volume and the folder location on your host. To manually select a different installation location, click Change. In the Change Location window, browse to the location where you want to install the HP XP7 Performance Advisor host agent. You can also enter the installation location in the Folder Name text box. Check the available free space on all the disk volumes in your host. Click Check Space to view the free space available on all the disk volumes in your host. The Disk Space Requirements window lists the disk volumes on your host and the available free space on each of them. The disk volumes that do not have the required free space to accommodate the program features you select are also highlighted for your reference. After making the required changes, click Next to proceed. The Ready to Install window appears. For more information on the next set of steps, see Completing the Windows host agent installation and next steps (page 72). Completing the Windows host agent installation and next steps NOTE: This section is also applicable for the upgrade process. Click Install on the Ready to Install window for the installation wizard to proceed with the HP XP7 Performance Advisor Windows host agent installation (or upgrade), based on the settings that you selected. The Cancel and Close buttons are unavailable when the installation is in progress. After the installation (or upgrade) completes, a command prompt window appears displaying the message that the host agent services have started. Press any key to close the command prompt window and return to the final installation window, which is the Installation Complete window. Click Finish to close the installation wizard. HP XP7 Performance Advisor Windows host agent post-installation steps The following HP XP7 Performance Advisor Windows host agent services start: HP XP7 Performance Advisor Hostagent HP XP7 Performance Advisor Realtime Server To confirm whether the above-mentioned services have started, see Confirming the HP XP7 Performance Advisor Windows host agent services (page 73). You can also verify that the PerformanceAdvisorXP log file is created. It is placed at the following location: <Installation_Drive>:\<Installation_Directory>\hostagent\ log. The following images shows a section of the log file: Figure 15 HP XP7 Performance Advisor Windows host agent log file 72 Installing the HP XP7 Performance Advisor host agents

73 Based on whether you have performed an installation or upgrade, do one of the following: Return to the installation checklist to complete the remaining checklist items. For more information, see HP XP7 Performance Advisor and host agents installation checklist (page 19). Return to the upgrade checklist to complete the remaining checklist items. For more information, see HP XP7 Performance Advisor and host agents upgrade checklist (page 98). If you want to install the HP XP7 Performance Advisor UNIX host agents, see Installing the HP XP7 Performance Advisor UNIX host agents (page 73). Confirming the HP XP7 Performance Advisor Windows host agent services To confirm whether the HP XP7 Performance Advisor Windows host agent services have started: 1. Select Start+Run, type services.msc, and press the Enter key. The Services dialog box appears. 2. If the HP XP7 Performance Advisor Windows host agent has been installed, the status of the following services are in the Started mode: HP XP7 Performance Advisor Hostagent HP XP7 Performance Advisor Realtime Server Figure 16 Services dialog box - Confirming Windows host agent major services The HP HP XP7 Performance Advisor Realtime Server appears, only if you have selected the real-time component while installing the host agent. If the Windows host agent service has not started automatically, manually start the host agent service. For more information, see Starting, stopping, and restarting host agent services (page 119). Installing the HP XP7 Performance Advisor UNIX host agents NOTE: This section is also applicable for the upgrade process. This section describes installing the HP XP7 Performance Advisor UNIX host agents. The installation process is described in the following topics: Executing the UNIX host agent installer (page 73) Enabling the UNIX host agent to use IPv6 (page 74) Completing the UNIX host agent installation and next steps (page 74) Executing the UNIX host agent installer IMPORTANT: Before proceeding with the installation, use HP XPInfo to verify that the connectivity to the command device is established. If you are performing an upgrade, the connectivity to the command device must already exist. For more information, see Verifying host agent connectivity to a command device (page 41). To execute the UNIX host agent installer: 1. Telnet to the remote host as a root user. 2. Navigate to the tmp directory or to the folder, where you have copied the host agent files. Installing the HP XP7 Performance Advisor UNIX host agents 73

74 3. Untar the host agent.tar file: tar -xvf XPPA_HA_<os_name>.tar 4. Run the installation script: unix_local_install.sh The installation script, for UNIX hosts, displays a series of prompts. Respond to these prompts as appropriate for your environment. 5. Click Y to continue. Enabling the UNIX host agent to use IPv6 Enable your HP XP7 Performance Advisor UNIX host agent to use IPv6 as the communication protocol, if the HP XP7 Performance Advisor is also enabled for IPv6. Ensure that both the HP XP7 Performance Advisor and host agents communicate using the same protocol, either IPv4 or IPv6. Also, configure the HTTP port that the host agent should use to communicate with HP XP7 Performance Advisor. To enable IPv6 and configure the HTTP port that UNIX host agent should use: 1. When you are prompted to enable or disable IPv6, enter Y in the command prompt window to enable IPv6. Enter N (default option) if you do not want the UNIX host to use IPv6 as a communication protocol. 2. Based on whether you have enabled or disabled IPv6 for your host agent, enter the corresponding DNS or IP address of the management station. The UNIX host agent will use the selected protocol type to establish communication with the management station. Based on the DNS or IP address that you provide, the corresponding protocol is established as the default communication protocol. 3. Enter the HTTP Port number that the host agent should use to communicate with HP XP7 Performance Advisor on the management station. The port number that you enter must be the same as that provided when installing HP XP7 Performance Advisor on the management station. Port 80 is the default port number, which you can retain or provide a different port number. 4. Press Enter to continue. The installation wizard installs the HP XP7 Performance Advisor UNIX host agent folder in the following location: /opt/xppa/hostagent. For more information on enabling IPv6 on your host, see the important notes in Enabling IPv6 and configuring HTTP port for the Windows host agent (page 69). Completing the UNIX host agent installation and next steps NOTE: This section is also applicable for the upgrade process. The HP XP7 Performance Advisor UNIX host agent is installed based on the selected settings. After the installation (or upgrade) completes, the host agent services start. HP XP7 Performance Advisor UNIX host agent post-installation steps The following HP XP7 Performance Advisor UNIX host agent services start: HP XP7 Performance Advisor Hostagent HP XP7 Performance Advisor Realtime Server To confirm whether the above-mentioned services have started, see Confirming the HP XP7 Performance Advisor UNIX host agent services (page 75). 74 Installing the HP XP7 Performance Advisor host agents

75 You can also verify that the host agent log file is created, by typing the following command at the prompt: /opt/xppa/hostagent/log/ The name of the log file is prefixed with the date and time, that is yyyy-mm-dd_hh-mm-ss_performanceadvisorxp.log. For example, _ _PerformanceAdvisorXP.log Based on whether you have performed an installation or upgrade, do one of the following: Return to the installation checklist to complete the remaining checklist items. For more information, see HP XP7 Performance Advisor and host agents installation checklist (page 19). Return to the upgrade checklist to complete the remaining checklist items. For more information, see HP XP7 Performance Advisor and host agents upgrade checklist (page 98). If you want to install the HP XP7 Performance Advisor Windows host agents, see Installing the HP XP7 Performance Advisor Windows host agents (page 68). Confirming the HP XP7 Performance Advisor UNIX host agent services To confirm whether the HP XP7 Performance Advisor UNIX host agent services have started, type the following commands in the command prompt window of a UNIX host: HP XP7 Performance Advisor Hostagent ps -eaf grep -i xppa The output displayed should be similar to that displayed in the following image: Figure 17 Command prompt window - Confirming UNIX host agent major services HP XP7 Performance Advisor Realtime Server ps -eaf grep -i realtime If the UNIX host agent or real-time service does not start automatically, type the following commands at the prompt to manually start the host agent and real-time services: /opt/xppa/hostagent/sbin/xppa start /opt/xppa/realtime/xpparealtime start Installing the HP XP7 Performance Advisor OpenVMS Integrity Server host agents This section describes the procedure of installing the HP XP7 Performance Advisor OpenVMS Integrity Server host agents. The installation process is described under the following topics: Executing the OpenVMS Integrity Server host agent installer (page 76) Completing the OpenVMS Integrity Server host agent installation (page 76) NOTE: Uninstall HP XP P9000 Performance Advisor Host Agent, to install the latest version of HP XP7 Performance Advisor Host Agent Installing the HP XP7 Performance Advisor OpenVMS Integrity Server host agents 75

76 Executing the OpenVMS Integrity Server host agent installer IMPORTANT: Before you begin the installation, use HP XPInfo to verify that the connectivity to the command device is established. For more information, see Verifying host agent connectivity to a command device (page 41). Ensure that the TCP/IP services are running on the OpenVMS host. The JRE v p1 is bundled along with the OpenVMS Integrity Server host agent software. RAID Manager Library is not required for the installation of the host agent software. Download the OVMS Host agent (XPPA_HA_OVMS_IA64.tar) tar file from the HP XP7 Performance Advisor support page, untar it, and then transfer the host agent (HP-I64VMS-HPXPPAHA-V PCSI) file to host To run the OpenVMS Integrity Server host agent installer: 1. Log into the OpenVMS host as a "system-user". 2. Navigate to the tmp directory or to the folder where you copied the HP-I64VMS-HPXPPAHA-V PCSI file. 3. At the prompt, enter product install HPXPPAHA to begin the installation. The installation script displays a series of prompts. Respond to these prompts as appropriate for your environment. 4. Click Y to continue. 5. Enter a valid IPv4 address of the management station. Ensure that both the HP XP7 Performance Advisor and host agent uses the same protocol, IPv4, to communicate. Also, configure the HTTP port that the host agent must use to communicate with HP XP7 Performance Advisor. NOTE: The IPv6 address format is not supported. 6. Enter the port number that the host agent must use to communicate with the management station. 7. Press Enter to confirm the details and begin the installation. The installation wizard installs the HP XP7 Performance Advisor OVMS host agent in the following location: SYS$COMMON:[HEWLETTPACKARD.XPPAHOSTSW] Completing the OpenVMS Integrity Server host agent installation The HP XP7 Performance Advisor OpenVMS Integrity Server host agent is installed according to the selected settings. After the installation is complete, the host agent services start. HP XP7 Performance Advisor OpenVMS Integrity Server host agent post-installation steps The following HP XP7 Performance Advisor OpenVMS Integrity Server host agent services start: HP XP7 Performance Advisor Hostagent HP XP7 Performance Advisor Realtime Server To confirm that these services have started, see Confirming the HP XP7 Performance Advisor OpenVMS Integrity Server host agent services (page 77). You can also verify that the host agent log file is created, by typing the following command at the prompt: set def SYS$COMMON:[HEWLETTPACKARD.XPPAHOSTSW.HOSTAGENT.LOG] The name of the log file is prefixed with the date and time, that is, yyyy-mm-dd_hh-mm-ss_performanceadvisorxp.log. For example, _ _PerformanceAdvisorXP.log 76 Installing the HP XP7 Performance Advisor host agents

77 NOTE: The PerformanceAdvisorXP.log file cannot be opened when the host agent and realtime services are active on an OpenVMS Integrity Server (IA-64) host. To view the log file, stop the services, navigate to the hostagent/log/ folder, and then open the PerformanceAdvisorXP.log file. For more information on stopping the host agent and realtime services, see Starting, stopping, and restarting host agent services (page 119). After the installation, return to the installation checklist to complete the remaining tasks specified in the checklist. For more information, see HP XP7 Performance Advisor and host agents installation checklist (page 19). Confirming the HP XP7 Performance Advisor OpenVMS Integrity Server host agent services To confirm whether the HP XP7 Performance Advisor OpenVMS Integrity Server host agent services have started, type the following command at the system prompt: show queue The following output must be displayed: Batch queue REALTIMEBATCH, available, on VMS84:: Entry Jobname Username Status STARTREALTIME SYSTEM Executing Batch queue XPPABATCH, available, on VMS84:: Entry Jobname Username Status STARTUPXPPA SYSTEM Executing If the host agent or real-time service does not start automatically, type the following command at the system prompt to manually restart the host agent and real-time services:@sys$common:[hewlettpackard.xppahostsw]xppa.com Verifying if the host agents appear in HP XP7 Performance Advisor NOTE: This section is also applicable for the upgrade process. After the HP XP7 Performance Advisor host agents are installed, the HP XP7 Performance Advisor automatically displays the corresponding details in the Host Information table on the Array View screen. It is an indication that the connectivity is established between the management station and the host. When host agents are installed or upgraded, their current status is displayed as Received. If you are not able to view the host agent records in the Host Information table, see the HP XP7 Performance Advisor Software Troubleshooting and FAQs Guide. For the documentation download details, see Related Information. To view the host agent details: 1. Log on to HP XP7 Performance Advisor. For more information, see Launching HP XP7 Performance Advisor (page 62). 2. Click Monitoring+Array View in the left pane. Verifying if the host agents appear in HP XP7 Performance Advisor 77

78 3. Click the Host Information tab on the Array View screen. The HP XP7 Performance Advisor host-specific details appear in the Host Information table: Screen elements Host OS HA Version RMLib Version Status Description Displays the system name of the host. Displays the operating system installed on the host and its current version. Displays the version of the host agent installed on the host. Displays the RAID Manager Library version installed on the host. Displays the status of the host update request as either Requested or Received. To manually refresh the Host Information table, click Refresh Hosts. After the host agents appear in the Host Information table, start collecting configuration and performance data for your XP, P9500 and XP7 disk arrays. Click Request Info if you have made changes on the XP, P9000 or the XP7 disk array connected to your host agent, such as creating a new command device or re-installing the host agent. For more information, see Using XP7 Performance Advisor (page 90). NOTE: When the host agents are installed, you can view the host agent installer log details in the PA_HA_32Install_Script.log file located in the <system_drive>:\ XP7_PA_Install_Log folder, where <system_drive> is the drive on which the operating system is installed. Assigning GUIDs for command devices on a Windows host agent To overcome device renaming and device remapping issues during data collection, HP recommends that you use the Windows GUID (\\?\Volume{GUID}) to perform configuration and performance data collection instead of using the device file names. Complete the following steps to use the GUID: 1. Log on to the HP XP7 Performance Advisor host agent and stop the host agent and real-time services. For steps to stop these services, see Starting, stopping, and restarting host agent services (page 119). 2. From a command line, run the XPInfo i, to display the list of all the command devices (see XPInfo i command (page 78)). Figure 18 XPInfo i command 3. Create a GUID on the command devices to perform data collection. Complete the following steps: 78 Installing the HP XP7 Performance Advisor host agents

79 d. Log on to the HP XP7 Performance Advisor host agent as an administrator or as a member of the Administrators group. e. Open the Computer Management console by clicking Start+Run+compmgmt.msc, and press the Enter key. f. Under Storage in the left pane, select Disk Management. g. In the right pane, select a command device from the list of command devices displayed by the HP XPInfo command (see XPInfo i command (page 78)). h. Right-click the command device and select New Partition. The New Partition Wizard appears. i. Click Next. j. Select Primary partition and click Next. k. Specify the size of the partition in the Partition size in MB box, and click Next. l. Click Mount in the following empty NTFS folder. m. Do one of the following: Create and mount a new NTFS folder dynamically by entering in the text box, the path where the folder will be created. Click Browse to select and mount an existing NTFS folder. n. Click Next. o. Select Do not format this partition, and click Next. p. Click Finish. The selected command device is partitioned and is assigned a GUID. For information on using Disk Management, see 4. Restart the HP XP7 Performance Advisor host agent services. For example, <install directory>:\program Files\Hewlett-Packard\xppa\ hostagent\sbin> xppa restart 5. On the management station, launch HP XP7 Performance Advisor and click Array View on the left pane. Assigning GUIDs for command devices on a Windows host agent 79

80 6. In the Array View screen, select the host agent record in the Host Information table, and click Request Info. 7. After the Status column displays Received for the selected host agent record, click the Configuration Collection or Performance Collection tab. NOTE: The text GUID is appended to the file names of those command devices on which the GUIDs are created. The HP XP7 Performance Advisor configuration and performance data collection through such command device files uses \\?\Volume {GUID}. To ensure accurate performance data collection: The command device on which the GUID is created must always be mounted. When you create a GUID, you must request updated host agent information under the Host Information tab. If you delete a GUID partition and recreate it, you must request the updated host information under the Host Information tab. If GUID creation is successful and the command device is corrupted, the HP XP7 Performance Advisor configuration and performance data collection might fail. 80 Installing the HP XP7 Performance Advisor host agents

81 5 Configuring SSL settings for HP XP7 Performance Advisor You can configure SSL settings for HP XP7 Performance Advisor using the unsigned or the signed approach. Unsigned approach You can generate unsigned SSL certificates on the server and add them to the JRE's trusted list of certificates to enable SSL on a HP XP7 Performance Advisor. The advantage with this method is that it does not need a Certificate Authority (CA) signed certificate. The client takes the public key from the server and stores it in a keystore, and then places the keystore in the JRE s trusted site list. This enables the HP XP7 Performance Advisor to establish a SSL connection to secure the data transfer. Management Station To configure SSL settings in your management station perform the following steps: 1. Navigate to the bin folder in the JRE location defined by your JAVA_HOME variable. 2. Generate keystore on the Tomcat server: <%JAVA_HOME%>\bin>keytool -genkey -alias tomcat -keyalg RSA -keystore <%HPSS_HOME>\hpss\pa\tomcat\conf\keystore The default location for JRE in management station is listed below: %HPSS_HOME%\jre\bin 3. When prompted, provide the password as changeit. 4. When prompted for the first name and last name, enter the fully-qualified domain name of your management station. For example, abc.domain.company.com. 5. For the rest of the fields, enter appropriate values in the order mentioned: Division, Company (your company name), City, State, and Country. NOTE: The Country field can accept only two characters. Host Agent 6. Enable https for your HP XP7 Performance Advisor management station by editing the server.xml file in the <PA_Install folder>\hpss\pa\tomcat\conf folder: <Connector port="443" protocol="http/1.1org.apache.coyote.http11.http11protocol" SSLEnabled="true" maxthreads="150" scheme="https" secure="true" keystorefile="${catalina.home}/conf/keystore" keystorepass="changeit" clientauth="false" sslprotocol="tls" /> Comment out the following lines in the server.xml file, as shown below: <!-- <Connector port="<install_port>" protocol="http/1.1" connectiontimeout="20000" redirectport="443" /> --> The keystore location is provided by the Tomcat server. 7. Start the Tomcat server in the SSL mode: name].[domain name]/pa or address]/pa To configure SSL settings in the host agent perform the following steps: 1. On the HP XP7 Performance Advisor host agent, download the InstallCert program from the following location: Unsigned approach 81

82 NOTE: JavaC is required to compile the InstallCert program on the host agent server. When you compile the program, ensure that it is named as InstallCert. 2. Compile the downloaded java file using the following command: <%JAVA_HOME%>\bin\javaC InstallCert.java NOTE: During compilation, if the following exception is displayed at the command prompt UnsupportedOperationException, perform the following steps: a. Open the installcert.java file. b. Navigate and perform the following: Comment throw newunsupportedoperationexception();. Add return new X509Certificate[0] public X509Certificate[] getacceptedissuers() { return new X509Certificate[0]; //throw new UnsupportedOperationException(); } c. Save changes and perform the step again. 3. To retrieve the public key from the HP XP7 Performance Advisor management station and create a keystore, type: <%JAVA_HOME%>\bin\java InstallCert <Fully_Qualified_Name_for_Management_Station>:443 Example of a DNS, abc.domain.company.net. The following status messages appear while InstallCert creates the Keystore: Loading KeyStore /opt/java6/jre/lib/security/cacerts... Opening connection to abc.domain.company.net: Starting SSL handshake... javax.net.ssl.sslhandshakeexception: sun.security.validator.validatorexception: PKIX path building failed: sun.security.provider.certpath.suncertpathbuilderexception: unable to find valid certification path to requested target at com.sun.net.ssl.internal.ssl.alerts.getsslexception(alerts.java:174) at com.sun.net.ssl.internal.ssl.sslsocketimpl.fatal(sslsocketimpl.java:1520) at com.sun.net.ssl.internal.ssl.handshaker.fatalse(handshaker.java:182) at com.sun.net.ssl.internal.ssl.handshaker.fatalse(handshaker.java:176) at com.sun.net.ssl.internal.ssl.clienthandshaker.servercertificate(clienthandshaker. java:975) at com.sun.net.ssl.internal.ssl.clienthandshaker.processmessage(clienthandshaker. java:123) at com.sun.net.ssl.internal.ssl.handshaker.processloop(handshaker.java:511) at com.sun.net.ssl.internal.ssl.handshaker.process_record(handshaker.java:449) at com.sun.net.ssl.internal.ssl.sslsocketimpl.readrecord(sslsocketimpl.java:817) at com.sun.net.ssl.internal.ssl.sslsocketimpl.performinitialhandshake(sslsocketimpl. java:1029) 82 Configuring SSL settings for HP XP7 Performance Advisor

83 at com.sun.net.ssl.internal.ssl.sslsocketimpl.starthandshake(sslsocketimpl.java:1056) at com.sun.net.ssl.internal.ssl.sslsocketimpl.starthandshake(sslsocketimpl.java:1040) at InstallCert.main(InstallCert.java:87) Caused by: sun.security.validator.validatorexception: PKIX path building failed: sun.security.provider.certpath.suncertpathbuilderexception: unable to find valid certification path to requested target at sun.security.validator.pkixvalidator.dobuild(pkixvalidator.java:285) at sun.security.validator.pkixvalidator.enginevalidate(pkixvalidator.java:191) at sun.security.validator.validator.validate(validator.java:218) at com.sun.net.ssl.internal.ssl.x509trustmanagerimpl.validate(x509trustmanagerimpl. java:126) at com.sun.net.ssl.internal.ssl.x509trustmanagerimpl.checkservertrusted(x509trustmanager Impl.java:209) at InstallCert$SavingTrustManager.checkServerTrusted(InstallCert.java:182) at com.sun.net.ssl.internal.ssl.clienthandshaker.servercertificate(clienthandshaker. java:967)... 8 more Caused by: sun.security.provider.certpath.suncertpathbuilderexception: unable to find valid certification path to requested target at sun.security.provider.certpath.suncertpathbuilder.enginebuild(suncertpathbuilder. java:174) at java.security.cert.certpathbuilder.build(certpathbuilder.java:238) at sun.security.validator.pkixvalidator.dobuild(pkixvalidator.java:280) more Server sent 1 certificate(s): 1 Subject CN=abc.domain.company.net, OU=DDD, O=LL, L=Bangalore, ST=Karnataka, C=IN Issuer CN=abc.domain.company.net, OU=DDD, O=LL, L=Bangalore, ST=Karnataka, C=IN sha1 8b 41 4e 8e 10 d8 6a e7 c1 e7 60 0c 7a e3 dc d6 49 d9 md5 23 c e2 0b 6f ff 6b 41 4e cd 4. When prompted to select the certificate to be added to the trusted keystore, look through the list of certificates displayed and enter the serial number of the certificate you want to add. For example, enter 1 if you want the first certificate in the list to be added to the trusted keystore. If you do not want to proceed, type q to quit. Enter certificate to add to trusted keystore or 'q' to quit: [1] 1 [ [ Version: V3 Subject: CN=abc.domain.company.net, OU=DDD, O=HP, L=Bangalore, ST=Karnataka, C=IN Signature Algorithm: SHA1withRSA, OID = Key: Sun RSA public key, 1024 bits modulus: public exponent: Validity: [From: Thu Jun 26 14:16:19 IST 2008, To: Wed Sep 24 14:16:19 IST 2008] Issuer: CN=abc.domain.company.net, OU=DDD, O=LL, L=Bangalore, ST=Karnataka, C=IN SerialNumber: [ b] ] Algorithm: [SHA1withRSA] Signature: 0000: D 02 D3 C D 9C ED 16 8.]...Y.=.WaA : BF D0 55 4B 7E AA 04 9F BD 84 AF D8 E8 E0..UK..."u : 2D 0D D4 5D FA 82 5E 5D 44 DA F4 -.82v!".]..^]D : 21 A CF E3 EE D2 D6 4A 72 A6 18 BF!.9&.W2...Jr : FD 92 FC 10 A0 B9 F7 30 3E A1 13 ED 96 9F B2 0C...0> : 4E 74 2F B2 AB 1E 03 CC A0 3D 01 8B 80 D Nt/...= : E6 2A E5 43 AA AC FE 7B 07 AE 67 A2 55.*.C..bQ&...g.U 0070: B F D C3 D CF wyp.q....pf. ] Added certificate to keystore 'jssecacerts' using alias 'abc.domain.company.net-1' Unsigned approach 83

84 5. Move the keystore created in the previous step to the following location <%JAVA_HOME%>/ bin/jre/lib/security using the # mv jssecacerts /opt/java6/jre/lib/security/ command. The default locations for windows and non windows are listed below: C:\Program Files (x86)\hewlett-packard\xppa\jre\lib\security /opt/java6/jre/lib/security/ 6. Use the InstallCert program to verify if the new trusted site is working properly. # /opt/java6/bin/java InstallCert abc.domain.company.net:443 Loading KeyStore jssecacerts... Opening connection to abc.domain.company.net: Starting SSL handshake... No errors, certificate is already trusted Server sent 1 certificate(s): 1 Subject CN=abc.domain.company.net, OU=DDD, O=LL, L=Bangalore, ST=Karnataka, C=IN Issuer CN=abc.domain.company.net, OU=DDD, O=LL, L=Bangalore, ST=Karnataka, C=IN sha1 8b 41 4e 8e 10 d8 6a e7 c1 e7 60 0c 7a e3 dc d6 49 d9 md5 23 c e2 0b 6f ff 6b 41 4e cd 7. When prompted to select the certificate to be added to the trusted keystore, look through the list of certificates displayed and enter the serial number of the certificate that you want to add. If you do not want to proceed, type q to quit. Enter certificate to add to trusted keystore or 'q' to quit: [1] q KeyStore not changed 8. Modify the paxp_service.properties to use SSL. Replace http with https and the IP address of the management station with its fully-qualified domain name. ManagementStation.Hostname=abc.domain.company.net Protocol=https In addition, modify the xpmgmtstationaddress.prp to use SSL. Set the http.port=443 The default locations of the file for windows and non windows are listed below : C:\Program Files (x86)\hewlett-packard\xppa\hostagent\config /opt/xppa/hostagent/config 9. Start the HP XP7 Performance Advisor host agent service. For more information, see Starting, stopping, and restarting host agent services (page 119). IMPORTANT: To enable SSL on a HP XP7 Performance Advisor Windows host agent, complete the following steps in addition to the above-mentioned steps: 1. Stop the HP XP7 Performance Advisor host agent and real-time services. For more information, see Starting, stopping, and restarting host agent services (page 119). 2. Copy the following jar files, sunpkcs11.jar, sunjce_provider.jar, and dnsns.jar contents from %JAVA_HOME%\lib\ext to the <Installed HA dir>\xppa\hostagent folder. 3. Start the HP XP7 Performance Advisor host agent and real-time services. For more information, see Starting, stopping, and restarting host agent services (page 119). Signed approach You can generate signed SSL certificates on the server and add them to the JRE's trusted list of certificates to enable SSL on a HP XP7 Performance Advisor. 84 Configuring SSL settings for HP XP7 Performance Advisor

85 Management Station To configure SSL settings in your management station perform the following steps: NOTE: As an example we have provided the below mentioned procedure, where the vendor is verisign. Hence, the procedure might change based on the vendor's discretion. 1. From the management station generate the private key: Navigate to C:\Program Files\Java\jdk1.6.0_33\bin C:\Program Files\Java\jdk1.6.0_33\bin>keytool -genkey -alias tomcat -keyalg RSA -keystore c:\hpss\pa\tomcat\conf\keystore Where ever the password is prompted the password provided is changeit Enter keystore password: Re-enter new password: What is your first and last name? [ Since the system is not in any of the domain, the system name is provided ] [Unknown]: vmwin2k3r2 What is the name of your organizational unit? [Unknown]: SPD What is the name of your organization? [Unknown]: HP What is the name of your City or Locality? [Unknown]: BLR What is the name of your State or Province? [Unknown]: KAR What is the two-letter country code for this unit? [Unknown]: IN Is CN=vmwin2k3r2, OU=SPD, O=HP, L=BLR, ST=KAR, C=IN correct? [no]: yes Enter key password for <tomcat> (RETURN if same as keystore password): 2. Generate the CSR file by executing the following command: C:\Program Files\Java\jdk1.6.0_33\bin>keytool -certreq -alias tomcat -file csr.txt -certreq -keystore c:\hpss\pa\tomcat\conf\keystore Where ever the password is prompted the password provided is changeit Enter keystore password: The text file csr.txt will be generated in the current directory. Type csr.txt at the prompt to open the file. C:\Program Files\Java\jdk1.6.0_33\bin>csr.txt The sample for the csr.txt file contents is mentioned below: -----BEGIN NEW CERTIFICATE REQUEST----- MIIBojCCAQsCAQAwYjELMAkGA1UEBhMCSU4xDDAKBgNVBAgTA0tBUjEMMAoGA1UEBxMDQkxSMQsw CQYDVQQKEwJIUDEMMAoGA1UECxMDU1BEMRwwGgYDVQQDExNwYXhwd2luMy5pbmQuaHAuY29tMIGf MA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQDAMSRH7WKXGi0lGn12CEb1UTcHmYiwDeGiMBTpzCtv DjaAbFMNSgVzcMb/uUcJ9eaudui3tzfIh2Y2FkUkar9KCdifWotRqF1/UUtmUHU97eYbO9Zpjuou V9G+Kn1Jj0G+xibIR2b3MMHl7zDz8YCxhAlBL3RmUypoTQPicGUqRQIDAQABoAAwDQYJKoZIhvcN AQEFBQADgYEAGW86vNE8jQ9PHIiXZ5Gr1TG3d0XCwCFKfSzA1Cf4DWSJqv0UeXK5ci44w0+8oqte 1ceH7pjljukwsuTCcaktSjCVWDUp/O8f2zNY0YNootj6khCm1Jqlv1/67jfGUL9RUNjajd7sZa2u nm6gihvshvidzyktgc4qq0gsopdthts= -----END NEW CERTIFICATE REQUEST Importing the Primary and Secondary certificates by verisign: C:\Program Files\Java\jdk1.6.0_33\bin>keytool -import -trustcacerts -alias primaryintermediate -keystore c:\hpss\pa\tomcat\conf\keystore -file c:\hpss\pa\tomcat \conf\primary.cer Signed approach 85

86 Where ever the password is prompted the password provided is changeit Enter keystore password: Owner: CN=VeriSign Trial Secure Server Root CA - G2, OU="For Test Purposes Only. No assurances.", O="VeriSign, Inc.", C=US Issuer: CN=VeriSign Trial Secure Server Root CA - G2, OU="For Test Purposes Only. No assurances.", O="VeriSign, Inc.", C=US Serial number: a428ca12dfab12f19fb1b93554 Valid from: Wed Apr 01 05:30:00 GMT+05: until: Sun Apr 01 05:29:59 GMT+05 : Certificate fingerprints: MD5: E0:19:F5:FC:C0:9A:13:0E:38:B7:BF:0D:02:40:D3:C2 SHA1: 51:51:B8:63:8A:4C:1F:15:54:56:ED:37:C9:10:35:CA:D3:01:B9:36 Signature algorithm name: SHA1withRSA Version: 3 Extensions: #1: ObjectId: Criticality=true KeyUsage [ Key_CertSign Crl_Sign ] #2: ObjectId: Criticality=true BasicConstraints:[ CA:true PathLen: ] #3: ObjectId: Criticality=false SubjectKeyIdentifier [ KeyIdentifier [ 0000: E7 92 6F 92 9D C0 F0 99 C8 D6 A5 H...o..4c : 8C 8C 7F 65...e ] ] #4: ObjectId: Criticality=false Trust this certificate? [no]: yes Certificate was added to keystore Import the secondary certificate by executing the following command: C:\Program Files\Java\jdk1.6.0_33\bin>keytool -import -trustcacerts -alias secon daryintermediate -keystore c:\hpss\pa\tomcat\conf\keystore -file c:\hpss\pa\tomc at\conf\secondary.cer Where ever the password is prompted the password provided is changeit Enter keystore password: Certificate was added to keystore C:\Program Files\Java\jdk1.6.0_33\bin> Primary and Secondary certificates from verisgn [ which was downloaded for the Trail version] Primary Certificate -----BEGIN CERTIFICATE----- MIIEVzCCAz+gAwIBAgIQFoFkpCjKEt+rEvGfsbk1VDANBgkqhkiG9w0BAQUFADCB jdelmakga1uebhmcvvmxfzavbgnvbaotdlzlcmltawdulcbjbmmumtawlgydvqql EydGb3IgVGVzdCBQdXJwb3NlcyBPbmx5LiAgTm8gYXNzdXJhbmNlcy4xMjAwBgNV BAMTKVZlcmlTaWduIFRyaWFsIFNlY3VyZSBTZXJ2ZXIgUm9vdCBDQSAtIEcyMB4X DTA5MDQwMTAwMDAwMFoXDTI5MDMzMTIzNTk1OVowgYwxCzAJBgNVBAYTAlVTMRcw FQYDVQQKEw5WZXJpU2lnbiwgSW5jLjEwMC4GA1UECxMnRm9yIFRlc3QgUHVycG9z 86 Configuring SSL settings for HP XP7 Performance Advisor

87 ZXMgT25seS4gIE5vIGFzc3VyYW5jZXMuMTIwMAYDVQQDEylWZXJpU2lnbiBUcmlh bcbtzwn1cmugu2vydmvyifjvb3qgq0eglsbhmjccasiwdqyjkozihvcnaqebbqad ggepadccaqocggebamcjggwnsvaciomnvcfhxlcdgafckcdxvsnqy2jhygzxczsq ToJmDQ7b9JO39VCPnXELOENP2+4FNCUQnzarLfghsJ8kQ9pxjRTfcMp0bsH+Gk/1 qldgvf9wuiba5sm/jxnvroeqzwpumzg4r2e2k0412vtq9colodyndzw3ziiydsjv fy3vfbslsxjih2jajc5kvrsusx72s4/wggxbb+p/xkr15nmib0yh9a5ticcxq5no EV7/ddZqmL3zdeAtyGmijOxjwiy+GS6xr7KACfbPEJYZYaS/P0wctIOyQy6CkNKL o5vddkozks0zjf6raznxzndvsxejpqe5wo1avm8caweaaaobsjcbrzapbgnvhrmb Af8EBTADAQH/MA4GA1UdDwEB/wQEAwIBBjBtBggrBgEFBQcBDARhMF+hXaBbMFkw VzBVFglpbWFnZS9naWYwITAfMAcGBSsOAwIaBBSP5dMahqyNjmvDz4Bq1EgYLHsZ LjAlFiNodHRwOi8vbG9nby52ZXJpc2lnbi5jb20vdnNsb2dvLmdpZjAdBgNVHQ4E FgQUSBnnkm+SnTRjmcDwmcjWpYyMf2UwDQYJKoZIhvcNAQEFBQADggEBADuswa8C 0hunHp17KJQ0WwNRQCp8f/u4L8Hz/TiGfybnaMXgn0sKI8Xe79iGE91M7vrzh0Gt ap0glshkiqhgshkixbcvmfbeq1vs63xhteg36cwq1ejohmu+8tqe0ozuwfsyydfs n4ezcpspiep9lfc/hu4fe8ssy6miashr2ay97usc9a3s7zaohfdwyhtcinxcu2lx W0Gpi3vzWRvwqgua6dm2WVKJfvPfmS1mAP0YmTcIwjdiNXiU6sSsJEoNlTR9zCoo 4oKQ8wVoWZpbuPZb5geszhS7YsABUPIAAfF1YQCiMULtpa6HFzzm7sdf72N3HfwE aqng95knkgrrdui= -----END CERTIFICATE----- Secondary certificate -----BEGIN CERTIFICATE----- MIIFfDCCBGSgAwIBAgIQfju3hLvGVKvSuNZ37MOUqDANBgkqhkiG9w0BAQUFADCB jdelmakga1uebhmcvvmxfzavbgnvbaotdlzlcmltawdulcbjbmmumtawlgydvqql EydGb3IgVGVzdCBQdXJwb3NlcyBPbmx5LiAgTm8gYXNzdXJhbmNlcy4xMjAwBgNV BAMTKVZlcmlTaWduIFRyaWFsIFNlY3VyZSBTZXJ2ZXIgUm9vdCBDQSAtIEcyMB4X DTA5MDQwMTAwMDAwMFoXDTE5MDMzMTIzNTk1OVowgcsxCzAJBgNVBAYTAlVTMRcw FQYDVQQKEw5WZXJpU2lnbiwgSW5jLjEwMC4GA1UECxMnRm9yIFRlc3QgUHVycG9z ZXMgT25seS4gIE5vIGFzc3VyYW5jZXMuMUIwQAYDVQQLEzlUZXJtcyBvZiB1c2Ug YXQgaHR0cHM6Ly93d3cudmVyaXNpZ24uY29tL2Nwcy90ZXN0Y2EgKGMpMDkxLTAr BgNVBAMTJFZlcmlTaWduIFRyaWFsIFNlY3VyZSBTZXJ2ZXIgQ0EgLSBHMjCCASIw DQYJKoZIhvcNAQEBBQADggEPADCCAQoCggEBANsTzSdPSAMzV5hTV6ImkhXRbCA7 60I/Fx2ZAY1ZWG+IpM47+QX5TcLW0VoOyXwJtSGOj+ZnKr9KMmAlb/jcjM9WHzgi tjzpsvkylu4dosh2o9ujapuq0bza6xfnv4mzr4rggte5lgiyq32abkjqojgekvsv Z/061J7EDz7wRWgHY24xRUQrh4C+2y1boQfAq+s1cp4YVDxYInIl5aNNxThQvJY7 ibkj6jeh+snuedeik5g6yzwjvpbfayu00lyusq/wgr18misnumlmfv+tb1hwm70k MMWArVBtFkbkpLIwNpvrhLR/wY8l6tPBHkFQ4Rnwy0nBvzogCNwmWU2f6QUCAwEA AaOCAZcwggGTMDQGCCsGAQUFBwEBBCgwJjAkBggrBgEFBQcwAYYYaHR0cDovL29j c3audmvyaxnpz24uy29tmbiga1udeweb/wqimaybaf8caqawswydvr0gbeqwqjba BgpghkgBhvhFAQcVMDIwMAYIKwYBBQUHAgEWJGh0dHBzOi8vd3d3LnZlcmlzaWdu LmNvbS9jcHMvdGVzdGNhLzA7BgNVHR8ENDAyMDCgLqAshipodHRwOi8vY3JsLnZl cmlzawdulmnvbs9tvljucmlhbfjvb3rhmi5jcmwwdgydvr0paqh/baqdagegmg0g CCsGAQUFBwEMBGEwX6FdoFswWTBXMFUWCWltYWdlL2dpZjAhMB8wBwYFKw4DAhoE FI/l0xqGrI2Oa8PPgGrUSBgsexkuMCUWI2h0dHA6Ly9sb2dvLnZlcmlzaWduLmNv bs92c2xvz28uz2lmmb0ga1uddgqwbbqofxokvdaitdwglle2jtoqzmbu5tafbgnv HSMEGDAWgBRIGeeSb5KdNGOZwPCZyNaljIx/ZTANBgkqhkiG9w0BAQUFAAOCAQEA NgvA9cj2h5yFC2SJMmE8a9trUmjnorZWO/Ifmdf5ADuQuf+k8arodHpdSeq/f2Gj wdio3oyl2bt/66tw46kx3q/z02pp7yw+brvkejbyxn9fjxsxekpkpz4srvsqll5y Bst7q03nK0lZQ4/LE+hufgvx08JdqGd4o4cOvZ6o4MQaMgX/0lwNjC+4PWuKfmrK mr+rhpskc72ceeo9//xsyestmety3nouqxaqqih4lz3kazqngohxxcf8w1f3yttt q1ywbmkjonrpxbe3u0rwi33ywis7lak8n4dr8tnoqqirp6sdtvolx9/+qtpwgnyy tv0p/hcjt5cbqe7008enpq== -----END CERTIFICATE Import the signed Certificate into the Management Station Keystore. 5. Ensure to download the (default) PKCS#7 format certificate and import this into your keystore. JDK prefers the format, which contains a complete certificate chain and which includes your certificate, and the Signer's certificate (Root CA certificate). Signed approach 87

88 NOTE: The alias name in this command must be the same as the alias name used during the generation of the private key and CSR. C:\Program Files\Java\jdk1.6.0_33\bin> keytool -import -alias tomcat -keystore c:\hpss\pa\tomcat\conf\keystore -trustcacerts -file c:\hpss\pa\tomcat\conf\sslcert.cer Where ever the password is prompted the password provided is changeit Enter keystore password: Certificate rely was installed in keystore C:\Program Files\Java\jdk1.6.0_33\bin> Certificate which was sent by verisign for ssl configuration SSL Certificate -----BEGIN CERTIFICATE----- MIIFOzCCBCOgAwIBAgIQJWV7t1gEpuNWxF7Wf8o2bzANBgkqhkiG9w0BAQUFADCB yzelmakga1uebhmcvvmxfzavbgnvbaotdlzlcmltawdulcbjbmmumtawlgydvqql EydGb3IgVGVzdCBQdXJwb3NlcyBPbmx5LiAgTm8gYXNzdXJhbmNlcy4xQjBABgNV BAsTOVRlcm1zIG9mIHVzZSBhdCBodHRwczovL3d3dy52ZXJpc2lnbi5jb20vY3Bz L3Rlc3RjYSAoYykwOTEtMCsGA1UEAxMkVmVyaVNpZ24gVHJpYWwgU2VjdXJlIFNl cnzlcibdqsatiecymb4xdtexmdmxmjawmdawmfoxdtexmdqxmtizntk1ovowgzmx CzAJBgNVBAYTAklOMQswCQYDVQQIEwJJTjEMMAoGA1UEBxQDQkxSMQswCQYDVQQK FAJIUDEMMAoGA1UECxQDU1BEMTowOAYDVQQLFDFUZXJtcyBvZiB1c2UgYXQgd3d3 LnZlcmlzaWduLmNvbS9jcHMvdGVzdGNhIChjKTA1MRIwEAYDVQQDFAlQcmFzaGFu dggwgz8wdqyjkozihvcnaqebbqadgy0amigjaogbanqugvwdrgp5sknxf2gucv1x qr95dq3psqdln5sjemejwayy+v6iawxytqwj2ygc2dx7s9xgdalel3qyxu5ptw9p wyoemlnm7z0y7pf+vmac5qhk/nloxpdqw2+jwlnfnlncb//by5mschtinibc3jkz yrjlfmkycpsfzqsl/9z9agmbaagjgghtmiibzzajbgnvhrmeajaamasga1uddwqe AwIFoDBDBgNVHR8EPDA6MDigNqA0hjJodHRwOi8vU1ZSVHJpYWwtRzItY3JsLnZl cmlzawdulmnvbs9tvljucmlhbecylmnybdbkbgnvhsaeqzbbmd8gcmcgsagg+eub BxUwMTAvBggrBgEFBQcCARYjaHR0cHM6Ly93d3cudmVyaXNpZ24uY29tL2Nwcy90 ZXN0Y2EwHQYDVR0lBBYwFAYIKwYBBQUHAwEGCCsGAQUFBwMCMB8GA1UdIwQYMBaA FCgXE4q91qK13AYst7aO2hBmYG7lMHQGCCsGAQUFBwEBBGgwZjAkBggrBgEFBQcw AYYYaHR0cDovL29jc3AudmVyaXNpZ24uY29tMD4GCCsGAQUFBzAChjJodHRwOi8v U1ZSVHJpYWwtRzItYWlhLnZlcmlzaWduLmNvbS9TVlJUcmlhbEcyLmNlcjBuBggr BgEFBQcBDARiMGChXqBcMFowWDBWFglpbWFnZS9naWYwITAfMAcGBSsOAwIaBBRL a7kolgymu9bsojspreshiyefgdamfirodhrwoi8vbg9nby52zxjpc2lnbi5jb20v dnnsb2dvms5nawywdqyjkozihvcnaqefbqadggebahok/m5aujpirbguoh6wzxky 9nPZBCFoebiFnV5skax9BHe+pso6KQKPWeea3ofyKxLxgezlgWQTQzm7YGPRW8ZM 8a51nbnmyYTB1ZPjt6lNKPz41cMnydxlOP6eCKwEmuphEfP5G5aAiofigQJJR+wl DoFSX7YLDOSHqd0vhBewNSEuUQGlZFxWUZAmqDhWg//RfUQbkQ7rvieUYf4FkHFB O1EcrusYALdbPb7YPQmoSMxJN35ZonFENR4Ym852CmJH7jR9lIv2zCncJn4BHnXF hzeplo0cnadie0o6ytoy63pnnkhcf3txhtleqlliuotgwtrxmvedsaytkbwjnwg= -----END CERTIFICATE To Enable the https for Performance Advisor perform the following steps. a. Stop the Performance Advisor services. b. Change server.xml file for tomcat. Directory path: <PA install drive>\hpss\ pa\tomcat\conf. c. Edit the entry by uncommenting and specifying the keystore location: <Connector port="443" protocol="http/1.1" SSLEnabled="true" maxthreads="150" scheme="https" secure="true" keystorefile="/conf/keystore" keystorepass="changeit" clientauth="false" sslprotocol="tls" / 88 Configuring SSL settings for HP XP7 Performance Advisor

89 > Host Agent Comment out the following: <!-- <Connector port="80" protocol="http/1.1" connectiontimeout="20000" redirectport="443" / --> d. Start the Performance Advisor services. For information on configuring SSL using the signed approach for host agent, see Host Agent (page 81). Signed approach 89

90 6 Using HP XP7 Performance Advisor After installing the HP XP7 Performance Advisor and the host agents, start collecting the configuration and the performance data for the XP and the XP7 disk arrays. You can initiate configuration data collection for only one XP or XP7 disk array at a time, and select only one command device through which you can collect data for the XP or the XP7 disk array. To frequently monitor and collect performance data for the XP and the XP7 disk arrays, create two performance data collection schedules each for an XP or an XP7 disk array. The components that are not selected as part of the first schedule are automatically added to the second schedule that you create. You can set different collection frequencies for components that belong to the DKC, ports, and the RAID group resource types, and also enable the schedules for automatic updates. The collection frequency set for a RAID group in a schedule is applicable for any component of the continuous access journal, snapshot, ThP, and the external RAID group types. It is applicable only if they are selected for the performance data collection. Collecting configuration data (page 91) Collecting performance data (page 93) IMPORTANT: Ensure that the date and time on the management station, and the hosts are synchronized with the local time zone to receive accurate configuration data. If you are collecting performance data for the first time, it takes longer than usual for HP XP7 Performance Advisor to collect the data. The subsequent performance data collection on the XP and the XP7 disk arrays is as per the time specified in the Frequency section. Requesting host update IMPORTANT: Perform this procedure only if you have made changes to your host agent or to the XP and the XP7 disk arrays connected to your host agent. If no changes are made, you can directly collect the configuration and performance data for your XP, P9500 and XP7 disk arrays. To request a host update: 1. Log on to HP XP7 Performance Advisor. For more information, see Launching HP XP7 Performance Advisor (page 62). 2. Click Monitoring+Array View in the left pane. 3. Click the Host Information tab on the Array View screen. 4. In the Host Information table, select the host agents whose configuration details you want to update in HP XP7 Performance Advisor. 5. Click Request Info. The Request Info button is enabled only when you select the host agents. Use the Shft or the Ctrl key to select multiple host agent records. The request is executed in the subsequent data collection cycle. After HP XP7 Performance Advisor retrieves the latest information from the host, the following changes are updated for that host agent record in the Host Information table: The Status changes to Received The latest time stamp is displayed under Updated The version of the host agent installed on the host is displayed under HA Version After the host agent records are updated, create a configuration data collection schedule. For more information, see Collecting configuration data (page 91). 90 Using HP XP7 Performance Advisor

91 Collecting configuration data You can create a one-time configuration data collection or schedule it on a periodic basis. The procedure described here is for scheduling a configuration data collection. IMPORTANT: Select only one command device from an XP, P9000 or an XP7 disk array to perform the configuration data collection for that array. When a configuration data collection is in progress for an XP, P9000 or an XP7 disk array, do not initiate another configuration data collection for that array. The outband mode of configuration data collection is only supported for the P9500 Disk Array and the XP10000, XP12000, XP20000, and XP24000 Disk Arrays. With every outband mode of configuration data collection for an XP or an XP7 disk array, HP XP7 Performance Advisor gets the latest internal raw disk capacity of that XP disk array or the latest usable capacity of that P9500 disk array. These values are updated under Array Capacity (TB) on the License screen. So, it is necessary that the SVP in the XP or the XP7 disk array be online, accessible, not locked by any other user, or under maintenance. HP XP7 Performance Advisor v6.1 supports only the outband mode of configuration data collection. If you select the I understand that HP XP7 Performance Advisor does not support the inband mode of configuration data collection check box while installing or upgrading from any previous version to v6.1, the schedules that are created using the inband mode of data collection are deleted. The outband mode of configuration data collection allows HP XP7 Performance Advisor to directly collect data from the XP, P9000 or XP7 disk array through the array SVP (not applicable for XP1024/128 Disk Arrays). To schedule a configuration data collection: 1. Click Monitoring+Array View in the left pane. 2. Click the Configuration Collection tab on the Array View screen. 3. In the Configuration Collection table, select the command device record corresponding to the XP, P9000 or the XP7 disk array for which you want to collect the configuration data. Alternatively, click an XP, P9000 or an XP7 disk array icon in the Available Arrays section to view the corresponding set of records highlighted under the Configuration Collection tab. The existing set of records are automatically sorted to display the command devices that belong to the selected XP, P9000 or the XP7 disk array at the beginning of the Configuration Collection table. 4. Select Collection Period as Recurring. NOTE: To collect configuration data once, select One Time as the collection period. Configuration Data Collection (page 92) shows scheduling configuration data collection for 53036, which belongs to the P9500 Disk Array type. Collecting configuration data 91

92 Figure 19 Configuration Data Collection 5. Select the Collection Schedule as hourly, daily, weekly, or monthly. By default, the collection is scheduled weekly, every sunday at 00:00 hours. 6. If you selected an XP disk array and outband mode of configuration data collection: Manually enter the SVP IP address in the SVP IP Address text box and proceed to next step to initiate the configuration data collection. If you already registered the XP disk array SVP with the respective management station, the corresponding SVP IP address is displayed in the SVP IP Address text box. For more information, see the section on 'Registering the XP,P9000 or XP7 disk array SVP IP address in HP XP7 Performance Advisor' in HP XP7 Performance Advisor Software User Guide. If you selected an XP7 disk array and outband mode of configuration data collection: The corresponding SVP IP address and RWC user name and password are displayed in the respective text boxes, if you already saved these credentials in HP XP7 Performance Advisor for the selected XP7 disk array. For more information, see the section on 'Registering the XP, P9000 or XP7 disk array SVP IP address in HP XP7 Performance Advisor' in HP XP7 Performance Advisor Software User Guide. If you have privileges to read the disk array configuration (minimum required - Storage Admin role with View privilege), select the Authentication Enabled check box and then proceed to next step to initiate the configuration collection. This authentication is required to collect configuration data of the disk array. Before enabling authentication, ensure that you first save the credentials in the Settings+Register SVP IP/Save SVP Credentials section. If you do not want to enable the authentication, proceed to next step to initiate the configuration collection. If the SVP IP address is not saved earlier, you can manually enter the SVP IP address. If authentication is required and you do not enable it, the configuration data collection will fail. 7. Click Submit. HP XP7 Performance Advisor collects configuration data for the XP, P9000 or the XP7 disk array through the selected command device. The Collection Status displays, which indicates that the collection is in progress. Hover the pointing device over the status icon to know the status, which is displayed as a tool tip. The selected schedule type and frequency appear under Frequency. After the configuration data is collected for the specified frequency, the Collection Status displays, and the Last Collection displays the updated time stamp when HP XP7 Performance Advisor completes receiving the latest configuration data. The latest configuration data is automatically updated in HP XP7 Performance Advisor. If there are new components that you want to monitor, 92 Using HP XP7 Performance Advisor

93 enable the associated performance data collection schedules to automatically collect data for the new components (RAID groups and ports). IMPORTANT: If the configuration data collection fails due to an error, the Collection Status displays. The reason for the error is displayed as a tool tip. After completing the configuration data collection, start collecting the performance data for the XP or the XP7 disk array. For more information, see Collecting performance data (page 93). Collecting performance data IMPORTANT: The performance data collection does not start if the configuration data collection is in progress. After the configuration collection is complete, the performance data collection starts automatically. You can create only one performance data collection schedule on a selected command device. For better performance, split the components across the performance schedule. A schedule cannot be created for the same XP or XP7 disk array through two different host agents. If you select all the seven component types, set a minimum frequency of 15 minutes and a maximum of 60 minutes. If configured in an XP, P9000 or an XP7 disk array, it is mandatory that you select all the continuous access journal, snapshot, and ThP components from the respective component type lists. Do not expose a command device to a host from two different ports. It stops the current performance data collection, as the schedule configured to obtain the collection is automatically deleted. If you have performed a one-time configuration data collection and later the XP, P9000 or the XP7 disk array configuration has changed, HP recommends that you perform a fresh configuration data collection, so that the performance data collected is for the latest configuration. To collect performance data of RAID groups, snapshot, THP, external RAID groups and journal components, use a command device and a port that is not shared with other critical applications. This is because collecting performance data for RAID groups is an intensive operation. To collect performance data for the other components, you can create another schedule using a different command device and port. NOTE: In single path environment, the command device is exposed to a host from single array port. For better performance, select a maximum of two command devices that belong to different ports. To schedule a performance data collection: 1. Click Monitoring+Array View in the left pane. 2. Click the Performance Collection tab on the Array View screen. Alternatively, click an XP, P9000 or an XP7 disk array icon in the Available Arrays section to view the corresponding set of records highlighted under the Performance Collection tab. The existing set of records are automatically sorted to display the records for the selected XP or the XP7 disk array at the beginning of the Performance Collection table. The records for the selected XP, P9000 or XP7 disk array are highlighted for your reference. Collecting performance data 93

94 3. In the Performance Collection table, select the XP, P9000 or the XP7 disk array, for which you want to schedule performance data. 4. Click Create. The Create button is enabled only when you select an XP, P9000 or an XP7 disk array record under the Performance Collection tab. Based on whether it is the first or the second performance data collection schedule that you are creating, HP XP7 Performance Advisor does the following validations and displays appropriate error messages if the validations fail: If it is the first performance data collection schedule, HP XP7 Performance Advisor verifies if the configuration data is already available for that XP, P9000 or XP7 disk array. If it is the second performance data collection schedule, in addition to the above-mentioned point, HP XP7 Performance Advisor also verifies the following: Whether the second schedule is using a different port other than the one already used by the first schedule. Whether the same host is being used to communicate with the selected XP, P9000 or XP7 disk array. 5. Enter a schedule name in the Schedule Name box. The performance schedule name can be a maximum of 32 alphanumeric characters. You can insert a space and also use special characters, such as underscore (_) and apostrophe ( ). 6. For an XP7 disk array, you are required to perform an additional step. If the command device being used for collection has authentication enabled, select the Authentication Enabled check box. Enter the credentials (RWC user name and password) that have privileges to use the command device, and proceed to the next step to select the components. If it is the same command device that you used for configuration data collection and if the authentication was enabled, the credentials that you provided are automatically populated in the respective fields here. If you do not want to enable the authentication, proceed to the next step to select the components. If authentication is required and you do not enable it, the performance data collection will fail. 7. In the respective component type lists, select the check boxes for the components to collect their performance data. The following component type lists are displayed: DKC Port(s) RG(s) THP Group(s) SNAP Group(s) For an XP disk array the DKC provides data on the CHIPs, ACPs, Cache, SLPR, CLPR, and the SM. For an XP7 disk array, the DKC provides data on the MP blades, in addition to the data on the Cache, CLPR, and the SM. NOTE: SLPR does not exist in the P9500 and XP7 disk arrays. Hence, the SLPR-related data is not displayed for the P9500 and XP7 disk arrays. Displays the frontend ports. Displays the XP, P9000 or the XP7 disk array volumes, including business copy and continuous access (synchronous/asynchronous) volumes. Displays the ThP volumes. Displays the snapshot volumes. 94 Using HP XP7 Performance Advisor

95 CA Journal Group(s) External RG(s) Displays the continuous access journal volumes. Displays the external RAID groups connected to the selected XP, P9000 or the XP7 disk array. NOTE: Selecting a ThP, snapshot, or a continuous access journal volume also provides the respective volume pool information. The THP Group(s), CA Journal Group(s), and the SNAP Group(s) component type lists are displayed only if the corresponding components are configured on the selected XP or the XP7 disk array. The External RG(s) component type list is displayed only if the external volumes are attached to the selected XP, P9000 or the XP7 disk array. If you want all the corresponding components to be selected, choose the Select All check box in a particular component type list box. The Select All check box is provided for each component type list. Performance Data Collection (page 95) shows scheduling performance data collection for 53036, which belongs to the P9500 Disk Array type. Figure 20 Performance Data Collection 1 Resource type list. 8. Set the frequency in minutes for the DKC, RAID groups, and the port performance data collection by selecting the frequency from the respective Frequency list. 9. Select the check box for Stagger Schedule if you want to stagger the data collection time at different intervals. For example, Stagger Schedule check box is not selected, and Frequency is set to 15 minutes, performance data collection occurs at every quarter, irrespective of when the schedule is created. Example, if the schedule is created at a.m., the first collection occurs immediately and the next collection occurs at the quarter of the hour, which is a.m. The subsequent collection occur at a.m., a.m., and so on. If you check Stagger Schedule, performance data collection occurs every 15 minutes from the time the schedule is created. For example, if the schedule is created at a.m., the first collection occurs immediately, and the next collection is 15 minutes later, at a.m. The subsequent collection take place every 15 minutes after that. Collecting performance data 95

96 The Stagger Schedule ensures that the load on the management server is balanced, because the data collection occurs for all the XP, P9000 and the XP7 disk arrays at varied points of time in the day and not every 15 minutes of the hour. 10. Select the Add new RAID Groups, Ports to this schedule check box, if you want the performance data collection schedule to automatically collect the performance data for the new RAID groups or the ports that are discovered during the scheduled configuration data collection. If the Add new RAID Groups, Ports to this schedule check box is selected in the first schedule, it is automatically disabled in the second schedule. However, the new ThP, snapshot, continuous access journal volumes, and the external RAID groups are automatically added to that performance data collection schedule, which is already collecting data for other virtual volumes that belong to the same XP or XP7 disk array. 11. Click Save for the changes to take effect. Click Cancel, if you do not want to configure a schedule for the current selection. Click Refresh to view the updated list of performance data schedules. The new schedule starts automatically. The following table provides the subsequent changes that occur in the Performance Data section for the selected XP, P9000 or the XP7 disk array record: Screen elements Schedule Name Components Description Displays the new schedule name. Displays the selected components. Click View to see the corresponding schedule details. Enabled Displays, which indicates that the schedule has started. Initially, displays or stopped. when a schedule is not yet configured, Frequency Displays the selected frequency for the DKC, RAID groups, and the port data collection. Initially, displays 0,0,0 when a schedule is not yet configured. Allow HP XP7 Performance Advisor to complete at least two performance data collection cycles before you proceed with other related activities, such as generating reports and plotting charts. 96 Using HP XP7 Performance Advisor

97 7 Understanding the HP XP7 Performance Advisor upgrade prerequisites This chapter describes the prerequisites to upgrade the HP XP7 Performance Advisor software and the host agents, and explains the upgrade checklist. For more information, see HP XP7 Performance Advisor and host agents upgrade checklist (page 98). To install HP XP7 Performance Advisor, see HP XP7 Performance Advisor and host agents installation checklist (page 19). This chapter addresses the following topics: Upgrade checklist for HP XP7 Performance Advisor (page 97) Determining the current version of HP XP7 Performance Advisor (page 99) Upgrade checklist for HP XP7 Performance Advisor The HP XP7 Performance Advisor provides an upgrade checklist that guides you through the upgrade and initial collection of configuration, and performance data (see HP XP7 Performance Advisor and host agents upgrade checklist (page 98)). This checklist is also available when you begin upgrade. For more information, see Launching the HP XP7 Performance Advisor checklist (page 44). The upgrade checklist contains prerequisites and tasks that you must address before: 1. Upgrading HP XP7 Performance Advisor on a management station. 2. Upgrading HP XP7 Performance Advisor host agents on the respective hosts. 3. Logging in to HP XP7 Performance Advisor, plotting charts to verify that the performance data is migrated, and continuing with configuration and performance data collection. NOTE: Review the upgrade checklist and complete only those items that are applicable to your current Storage Area Networks setup. After you complete a particular item, select the adjacent check box to mark it complete to indicate that you have verified all the items and are ready to install, and use HP XP7 Performance Advisor. Keep the checklist open till you complete the upgrade and start using HP XP7 Performance Advisor. Links to the related help topics are provided at the end of each checklist item. Click the link to view more information about the prerequisite or task. A copy of the upgrade checklist is also available in the Install_OH folder (<Installation_Drive>:\pa\tomcat\webapps\pa\docs\Install_OH \content\ index.htm#table5.htm). Sections in the HP XP7 Performance Advisor and Host Agents Upgrade Checklist The prerequisites and tasks provided in the upgrade checklist are organized as follows: Before upgrading HP XP7 Performance Advisor: This section lists the tasks and prerequisites that you must complete before starting the HP XP7 Performance Advisor upgrade process on your management station. Upgrading HP XP7 Performance Advisor: This section directs you to the HP XP7 Performance Advisor installation wizard. After upgrading HP XP7 Performance Advisor: This section lists the post-upgrade tasks and prerequisites you must complete before upgrading the HP XP7 Performance Advisor host agents. Upgrade checklist for HP XP7 Performance Advisor 97

98 Upgrading HP XP7 Performance Advisor host agents: This section directs you to the HP XP7 Performance Advisor host agents upgrade procedures for the host agents you want to upgrade. After installing HP XP7 Performance Advisor host agents: This section lists the post-upgrade tasks and prerequisites that you must complete to login, and configure data collections in HP XP7 Performance Advisor. Using HP XP7 Performance Advisor: This section lists the procedures to collect configuration and performance data from your XP, P9000 and XP7 disk arrays. Table 12 HP XP7 Performance Advisor and host agents upgrade checklist Before upgrading HP XP7 Performance Advisor Determine the version of HP XP7 Performance Advisor currently installed on your management station. To upgrade to v6.1.1, the current version should be v6.0 or v6.1. For more information, see Determining the current version of HP XP7 Performance Advisor (page 99). Ensure that the %PADB_HOME% and the %PATH% environment variables are configured and point to <Installation_Drive>:\HPSS\padb and %PADB_HOME%\ora_db\bin respectively. Ensure that the HP XP7 Performance Advisor Database service and the HP XP7 Performance Advisor Database Listener service are active. If the %ORACLE_HOME%, %ORACLE_SID%, and %CATALINA_HOME% environment variables are already configured on the management station, delete or rename them before the upgrade begins. You can recreate these variables or rename them back after the upgrade procedure completes. Have adequate free disk space (at least double the size of the existing database) available on the disk drive where you intend to install the HP XP7 Performance Advisor database. For example, if you want to install the database on the C:\ drive, ensure that adequate free disk space is available on C:\ Upgrading HP XP7 Performance Advisor Upgrade to the latest version of HP XP7 Performance Advisor on your management station. At this point, return to the HP XP7 Performance Advisor Installation Wizard Welcome window to proceed with the upgrade. For more information, see Upgrading HP XP7 Performance Advisor (page 101). IMPORTANT: After upgrading HP XP7 Performance Advisor, return to this checklist to complete the remaining prerequisites and tasks to download, and upgrade the HP XP7 Performance Advisor host agents. After upgrading HP XP7 Performance Advisor Verify the HP XP7 Performance Advisor upgrade. The post install steps to verify that the services have started are applicable for the post upgrade also. For more information, see HP XP7 Performance Advisor post-installation steps (page 59). Launch HP XP7 Performance Advisor and log in using your credentials. IMPORTANT: Install Adobe Flash Player on the system from where you will access HP XP7 Performance Advisor. Download Adobe Flash Player and Flash Player Plugin, v from the following location: For more information, see Launching HP XP7 Performance Advisor (page 62). Configure your web browser to not use any web proxy servers. For more information, see Configuring the web browser proxy server settings (page 33). Verify the HP XP7 Performance Advisor functionality for historic data by plotting charts, and see if you are able to view the previous set of collections. For more information, see Verify the HP XP7 Performance Advisor functionality for historic data (page 102). 98 Understanding the HP XP7 Performance Advisor upgrade prerequisites

99 Table 12 HP XP7 Performance Advisor and host agents upgrade checklist (continued) Reconfigure the and alarm notification settings on the management station to receive alarms, reports, and data collection failure notifications. For more information, see Reconfigure the and alarm settings on your management station (page 102). Based on the host agents you want to install, download the respective host agent files to the respective hosts. For more information, see Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software (page 67). Remove the existing version of the HP XP7 Performance Advisor Linux host agent, if the upgrade is on a Linux host. For more information, see Removing the HP XP7 Performance Advisor host agent (page 107). Upgrading HP XP7 Performance Advisor host agents Upgrade to the latest versions of HP XP7 Performance Advisor host agents. At this point, return to the respective HP XP7 Performance Advisor host agent installers to proceed with the host agents upgrade. For more information, see Upgrading to the latest versions of host agents (page 103). IMPORTANT: After upgrading HP XP7 Performance Advisor host agents, return to this checklist to complete the remaining set of prerequisites and tasks for using HP XP7 Performance Advisor. After upgrading HP XP7 Performance Advisor host agents Verify the HP XP7 Performance Advisor host agents upgrade. The procedures are the same as given for verifying the host agents installation. For more information, see Verifying if the host agents appear in HP XP7 Performance Advisor (page 77). Using HP XP7 Performance Advisor Launch HP XP7 Performance Advisor and log in using your credentials. For more information, see Launching HP XP7 Performance Advisor (page 62). Start collecting the configuration and performance data for the XP, P9500 and XP7 disk arrays. For more information, see Using XP7 Performance Advisor (page 90). Determining the current version of HP XP7 Performance Advisor To upgrade to HP XP7 Performance Advisor v6.1.1, you must have v6.0 or v6.1 installed on your management station. To upgrade to v6.0 or v6.1, see the HP XP7 Performance Advisor Software Installation Guide. For the documentation download details, see Related Information. To determine the version installed on your management station, log on to HP XP7 Performance Advisor using your account credentials. You can also login using the default administrator account (administrator:administrator), if the HP XP7 Performance Advisor Native Authentication method has been selected for the existing version of HP XP7 Performance Advisor. The installed version is displayed in the top left corner along with the product name and the build number in the HP XP7 Performance Advisor Dashboard screen. Determining the current version of HP XP7 Performance Advisor 99

100 IMPORTANT: Ensure that the following prerequisites are completed before you begin the upgrade: Adequate free disk space (at least double the size of the existing database) is available on the <Installation_Drive>, where you intend to perform the upgrade. For example, if HP XP7 Performance Advisor is installed on the C:\ drive, ensure that adequate free disk space is available on C:\ before proceeding with the upgrade. The %PADB_HOME% environment variable points to the <Installation_Drive>:\HPSS\ padb location and the %PATH% environment variable points to the %PADB_HOME%\ora_db\ bin location. The HP XP7 Performance Advisor Database service and the HP XP7 Performance Advisor Database Listener service are active. If the %ORACLE_HOME%, %ORACLE_SID%, and %CATALINA_HOME% environment variables are already configured on the management station, delete or rename them. You can recreate these variables or rename them after the upgrade procedure is complete. Configure the antivirus and firewall policies on your management station and host to ensure uninterrupted communication between the two systems. You must not modify the DBParameters.properties file, as it leads to a failure while upgrading the HP XP7 Performance Advisor. 100 Understanding the HP XP7 Performance Advisor upgrade prerequisites

101 8 Upgrading HP XP7 Performance Advisor This chapter describes upgrading the current version of HP XP7 Performance Advisor to its latest version. The upgrade process is described in the following topics: Beginning the HP XP7 Performance Advisor upgrade (page 101) Launching the HP XP7 Performance Advisor upgrade checklist (page 101) Upgrading HP XP7 Performance Advisor (page 101) Completing upgrade and next steps (page 101) Beginning the HP XP7 Performance Advisor upgrade For more information, see Beginning the HP XP7 Performance Advisor installation (page 42). Launching the HP XP7 Performance Advisor upgrade checklist For more information, see Launching the HP XP7 Performance Advisor checklist (page 44). Configuring RMI server port For more information, see Configuring RMI server port (page 47). Upgrading HP XP7 Performance Advisor The installation progress window appears and displays the status on the upgrade. When prompted for the second disk, insert the HP XP7 Performance Advisor installation disk 2 into the DVD drive, and click OK to continue. IMPORTANT: Do not perform HP XP7 Performance Advisor upgrade when either a scheduled or a manual configuration collection for an array is in progress. By default, port 80 is reserved on the management station for the XP7 Performance advisor and host agents communication during the HP XP7 Performance Advisor upgrade or the host agents upgrade. So, you might experience connectivity issues in scenarios where you installed HP XP7 Performance Advisor and upgraded the host agent, or vice versa. The connectivity issue can arise only if you specified a port number other than port 80 when installing HP XP7 Performance Advisor. To resolve connectivity issues, see the HP XP7 Performance Advisor Software Troubleshooting and FAQs Guide. For the documentation download details, see Related Information. HP XP7 Performance Advisor v6.1.1 does not support the inband mode of configuration data collection. Schedules that are created using the inband mode of configuration data collection are deleted when you upgrade from any previous version to v To continue with the upgrade, click Yes on the confirmation message that is displayed during the upgrade. The Installation Complete window appears. For more information on the next set of steps, see Completing upgrade and next steps (page 101). Completing upgrade and next steps Click Finish on the Installation Complete window. Complete the steps listed under the HP XP7 Performance Advisor post-installation steps (page 59). Beginning the HP XP7 Performance Advisor upgrade 101

102 IMPORTANT: If the upgrade does not complete, the installation wizard will automatically perform a roll-back of HP XP7 Performance Advisor to the earlier version, from where you had initiated the upgrade. The HP XP7 Performance Advisor v6.1.1 installer log details are available in the PA_Install.log file in the <system_drive>:\xp7_pa_install_log path, where <system_drive> refers to the drive on which the operating system is installed. For the PA_Install.log to open, Windows Installer v4.0 or later should be installed on the management station and functioning properly. The previous PA_Install.log file is renamed as PA_Install_<timestamp>.log. The <timestamp> indicates the date and time of the backup. If you face upgrade related issues, the HP XP7 Performance Advisor Software Troubleshooting and FAQs Guide. Verify the HP XP7 Performance Advisor functionality for historic data Verify the HP XP7 Performance Advisor functionality for historic data by plotting charts, and see if you are able to view the previous set of collections. For more information on using charts, see the HP XP7 Performance Advisor Software User Guide. Reconfigure the and alarm settings on your management station Reconfigure the and alarm notification settings on the management station to receive notifications on alarms, reports, and data collection failures. The values that you provide are saved in the serverparameters.properties file. IMPORTANT: If you are upgrading HP XP7 Performance Advisor v6.0 or later versions to v6.1.1, the existing notification settings except for the SNMP settings are retained in the serverparameters.properties file after the upgrade process is completed. They are also displayed on the Settings screen when you click PA and DB Settings in HP XP7 Performance Advisor. However, you will have to manually reconfigure the SNMP settings. For more information on configuring these settings, see the HP XP7 Performance Advisor Software User Guide. 102 Upgrading HP XP7 Performance Advisor

103 9 Upgrading the HP XP7 Performance Advisor host agents This chapter describes upgrading the HP XP7 Performance Advisor Windows and UNIX host agents. The upgrade process is described in the following topics: Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software (page 67) Verifying if the host agents appear in HP XP7 Performance Advisor (page 77) Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software For more information, see Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software (page 67). Upgrading the HP XP7 Performance Advisor host agents To upgrade the current host agent version to v6.1.1, you must have v6.0 or v6.1 see the HP XP7 Performance Advisor Software Installation Guide. For the documentation download details, see Related Information. Alternatively, you can remove the existing host agent version and install the v6.1.1 host agent. IMPORTANT: By default, port 80 is reserved on the management station for the HP XP7 Performance Advisor and host agent communication during the host agent upgrade. So, you might experience connectivity issues in scenarios where you installed HP XP7 Performance Advisor and upgraded the UNIX host agent. The connectivity issue can arise only if you specified a port number other than port 80 when installing HP XP7 Performance Advisor installation. To resolve port conflict issues, see the HP XP7 Performance Advisor Software Troubleshooting and FAQs Guide. For the documentation download details, see Related Information. If you want to upgrade the Windows host agent installed in a location other than the following default installation location, <Installation_Drive>:\Program Files\ Hewlett-Packard\xppa, remove the existing version and then install the v61..1 host agent. For more information, see the Notes section in the HP XP7 Performance Advisor Release Notes. If you are upgrading a HP XP7 Performance Advisor LINUX host agent, you have to remove the existing version of the host agent and install the latest version. For more information, see Removing a UNIX host agent (page 108). Windows host agent upgrade To upgrade the HP XP7 Performance Advisor Windows host agent: 1. Unzip the host agent.tar file (XPPA_HA_WINDOWS_32.tar) using the WinZip or the WinRAR tool. 2. Run the setup.exe file. The Welcome screen appears. 3. Click Next. The Ready to Upgrade the Program screen appears. 4. Click Next. 5. During the upgrade process, you will be prompted to confirm the removal of RAID Manager Library, click Yes. Downloading the HP XP7 Performance Advisor host agents and HP XPInfo software 103

104 NOTE: The RAID Manager Library is shipped along with the installer for the HP XP7 Performance Advisor Windows host agent. The Setup Completed Successfully screen appears, indicating the completion of the upgrade process. After the upgrade, verify that the HP XP7 Performance Advisor Windows host agent services have started. Additionally, you must complete the remaining post-installation prerequisites and tasks for using HP XP7 Performance Advisor. For more information, see HP XP7 Performance Advisor Windows host agent post-installation steps (page 72). UNIX host agent upgrade For UNIX host agent upgrade, see Installing the HP XP7 Performance Advisor UNIX host agents (page 73). Verifying the HP XP7 Performance Advisor host agents upgrade To verify the host agent upgrade process: 1. Launch HP XP7 Performance Advisor. 2. Click Array View in the left pane. 3. Select Arrays. 4. Go to the Host Information tab. 5. Select the upgraded host entry and request a host update to view the updated RMLIB and host agent versions. For more information, see Verifying if the host agents appear in HP XP7 Performance Advisor (page 77). After the host agents appear in the Host Information table, start collecting the configuration and performance data for your XP, P9500 and XP7 disk arrays. For more information, see Using XP7 Performance Advisor (page 90). 104 Upgrading the HP XP7 Performance Advisor host agents

105 10 Modifying or repairing HP XP7 Performance Advisor After installing HP XP7 Performance Advisor or the host agents, modify the settings that you selected during the installation. Modifying HP XP7 Performance Advisor program features You can modify the following HP XP7 Performance Advisor settings after installation: Selecting a different authentication method from the list Selecting or removing the HP XP7 Performance Advisor host agents and tools For example, if you want to install a host agent that was not selected during the installation of HP XP7 Performance Advisor, choose to modify the HP XP7 Performance Advisor settings. To modify the current HP XP7 Performance Advisor program features: 1. Log on to your management station as a default administrator (administrator:administrator). 2. Insert the HP XP7 Performance Advisor installation disk 1 into the DVD drive. If the installation wizard does not start automatically, run the PA_Server.exe file from the HP XP7 Performance Advisor installation disk 1. The Welcome installation window appears. 3. Click Next. 4. Select Modify as the Program Maintenance type and click Next. 5. Select the authentication type that you want to implement for HP XP7 Performance Advisor users and click Next. For more information, see Implementing the authentication method (page 47). 6. Select the program features that you want to install or remove, and click Next. For more information, see Selecting complete or custom installation method (page 55). 7. Click Install on the Ready to Modify window. The setup program transfers and removes application files (as appropriate) to, and from the destination folder, and configures HP XP7 Performance Advisor. When prompted for the second disk, insert the HP XP7 Performance Advisor installation disk 2 into the DVD drive, and click OK to continue. 8. When the program features are modified, the Installation Complete window appears. Click Finish to close the installation wizard. Repairing HP XP7 Performance Advisor program features To repair the current HP XP7 Performance Advisor program features: 1. Perform steps 1 3 mentioned for modifying HP XP7 Performance Advisor program features (see Modifying HP XP7 Performance Advisor program features (page 105). 2. Select Repair as the Program Maintenance type, and click Next. 3. Click Install on the Ready to Repair window. The setup program transfers and removes application files (as appropriate) to, and from the destination folder, and configures HP XP7 Performance Advisor. When prompted for the second disk, insert the HP XP7 Performance Advisor installation disk 2 into the DVD drive, and click OK to continue. 4. When the repair is done, the Installation Complete window appears. Click Finish to close the installation wizard. 105

106 Modifying HP XP7 Performance Advisor Windows host agent program features You can select the real-time component and install it for your HP XP7 Performance Advisor host agent, or remove the already installed real-time component on your host. To modify the current HP XP7 Performance Advisor program features for your Windows host agent: 1. Run the setup.exe installation script. For more information, see Executing the Windows host agent installer (page 68). The Welcome installation window appears. 2. Select Modify as the Program Maintenance type and click Next. The Custom Setup window appears. 3. Install or remove the real-time component on the Custom Setup window: a. Click the+ sign or the down arrow beside the XP PA Host Agent menu. b. Click the down arrow for Realtime. c. In the pop-up dialog box that appears, select X to remove real-time from your host, or click to install real-time on your host. 4. Click Install on the Ready to Modify the Program window. The setup program transfers and removes application files (as appropriate) to, and from the destination folder, and configures HP XP7 Performance Advisor host agent. 5. When the program features are modified, click Finish to close the host agent installation wizard. IMPORTANT: To modify the existing settings for a UNIX host agent, update the changes in the paxp_service.properties file and restart the host agent services. The file is located in the <Installation_Drive>:\opt\xppa\hostagent\config folder. Repairing HP XP7 Performance Advisor Windows host agent program features To repair the current HP XP7 Performance Advisor program features: 1. Run the setup.exe installation script. For more information, see Executing the Windows host agent installer (page 68). The Welcome installation window appears. 2. Select Repair as the Program Maintenance type and click Next. The Ready to Repair the Program window appears. 3. Click Install on the Ready to Repair the Program window. The setup program transfers and removes application files (as appropriate) to, and from the destination folder, and configures the HP XP7 Performance Advisor. When prompted for the second disk, insert the HP XP7 Performance Advisor installation disk 2 into the DVD drive, and click OK to continue. 4. When the repair is done, the Installation Complete window appears. Click Finish to close the installation wizard. 106 Modifying or repairing HP XP7 Performance Advisor

107 11 Removing HP XP7 Performance Advisor To remove HP XP7 Performance Advisor, you must first remove the host agent from each host, and then remove HP XP7 Performance Advisor from the management station. IMPORTANT: Ensure that the following are completed before you proceed: No other user is accessing the folders in the <Installation_Directory>\HPSS (%HPSS_HOME%) folder on the management station and the <Installation_Directory>\ Program Files\Hewlett-Packard\XPPA\hostagent folder on the respective hosts. If it is a custom install location, the HPSS folder is available in the <Installation_Drive>:\ <Installation_Directory>\HPSS folder and the hostagent folder is available in the <Installation_Drive>:\<Installation_Directory>\hostagent\config folder. None of the HP XP7 Performance Advisor related files, such as the log files, script files, properties files are being accessed by other users. You must log on to the host and the management station as a default administrator (administrator:administrator) to remove the host agents and HP XP7 Performance Advisor respectively. Removing the HP XP7 Performance Advisor host agent NOTE: If the Storage Area Manger 3.3 host agent is also installed on the same host as the HP XP7 Performance Advisor host agent, remove the HP XP7 Performance Advisor host agent before removing the Storage Area Manager host agent. Removing the Storage Area Manager host agent first might lead to the removal of some HP XP7 Performance Advisor components. Use the host agent installer of the existing installed version to remove the host agent. After the existing host agent version is removed, the corresponding host agent record is still visible on the HP XP7 Performance Advisor's Host Information screen. Click Remove Host to manually remove the host agent record from the management station. For more information on removing host agent records, see the HP XP7 Performance Advisor Software User Guide. Removing a Windows host agent To remove the host agents from the Windows hosts, complete the following steps: 1. At the host, select Start+Run, type appwiz.cpl, and press the Enter key. 2. Select HP XP7 Performance Advisor <ver> Host Agent Installer to remove the existing version of the host agent. The installer informs you that a system reboot is required after the host agent is removed. 3. Click OK to proceed or click Cancel. The installer starts gathering the required information. This might take few minutes. The installer then prompts you to remove the RAID Manager Library functions. Removing the HP XP7 Performance Advisor host agent 107

108 4. Click Yes to remove the RAID Manager Library. If the RAID Manager Library functions are being shared by some other application, click No to retain it. Removing a UNIX host agent To remove the host agent from hosts other than Windows, complete the following steps: 1. Telnet to the remote host as root. 2. Navigate to the tmp directory. 3. Untar the host agent.tar file by entering: tar -xvf hostagent_<os_name>.tar 4. Run the uninstall script by entering: NOTE: unix_local_uninstall.sh Before running the scripts, ensure that you have execution permission (using chmod a+x *) for all the scripts you execute. During removal, you are prompted to verify the removal of the RAID Manager Library component. Select Y, in UNIX to remove the shared components. Removing an OpenVMS Integrity Server host agent To remove the host agent, complete the following steps: 1. Log into the OpenVMS host as a "system-user. 2. Enter product remove HPXPPAHA at the system prompt. 3. Enter product show product * to confirm that the host agent is removed from the list of installed products. After the existing host agent versions are removed, the corresponding host agent records are still visible on the HP XP7 Performance Advisor's Host Information screen. Click Remove Host to manually remove the host agent records from the management station. After the host agent records are removed, the management station will not receive any communication from the respective hosts. Removing the HP XP7 Performance Advisor management station WARNING! Removing HP XP7 Performance Advisor also deletes the database completely from the management station. If you want to retain a copy of the database, click No on the message prompt that appears when you begin the un-installation process. Then, take a backup of the database using the Backup utility (click Start > Programs > HP XP7 Performance Advisor > Backup Utility). After the data backup is complete, resume the un-installation process. For more information on using the Backup utility, see the HP XP7 Performance Advisor Software User Guide. For the documentation download details, see Related Information. 108 Removing HP XP7 Performance Advisor