Configuring file system archival solution with Symantec Enterprise Vault
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1 Configuring file system archival solution with Symantec Enterprise Vault A technical report on enterprise file system archival solutions using Symantec Enterprise Vault with IBM Storwize V7000 Unified and IBM SONAS storage systems Udayasuryan Kodoly IBM Systems and Technology Group ISV Enablement February 2013 Copyright IBM Corporation, 2013
2 Table of contents Abstract...1 Executive summary...1 Intended audience... 1 Scope... 1 Prerequisites...2 Solution components...2 Symantec Enterprise Vault File System Archiving... 2 IBM Storwize V7000 Unified overview... 3 IBM SONAS overview... 3 Solution architecture...5 Material list for solution setup in the lab... 6 Basic configuration requirement for the solution... 7 Setting the permissions for FSA on a IBM Storwize V7000 Unified or IBM SONAS storage system... 7 Configuring CIFS share (export) on IBM Storwize V7000 Unified/IBM SONAS Storage Systems... 7 Creating a file system... 7 Creating file set using GUI... 8 Creating CIFS share export on the newly created file set using GUI Adding directory level permission on the shared folder (CIFS share) from the Symantec Enterprise Vault systems Configuring Symantec Enterprise Vault for file system archiving (FSA) Create a new vault store group Creating new vault store Create new partition Summary...33 Appendix A: Glossary...34 Appendix B: Resources...35 About the author...37 Trademarks and special notices...38
3 Abstract Symantec Enterprise Vault is a compelling product which helps customers meet the challenges of storing and managing unstructured content such as , files, SharePoint, Social Media and Instant Messages. This technical report specifically describes the method to configure Symantec Enterprise Vault File System Archiving (FSA) with IBM Storwize V7000 Unified and IBM SONAS storage systems as the storage target for Symantec Enterprise Vault archived content but this configuration can be used for storing content from any of the other Symantec Enterprise Vault content sources. This configuration is done using CIFS protocol of IBM Storwize V7000 Unified and IBM SONAS storage system. Executive summary IBM SONAS and IBM Storwize V7000 Unified storage systems are designed to provide enterprises with highly available and scalable data storage service while delivering a high level of data protection. Enterprises need a plan to store and archive content, including files, that enables them to search quickly, yet provides data security. Content has to be stored and managed efficiently while providing the ability for users to search the content and retrieve it as needed. Symantec Enterprise Vault provides these capabilities. It is also important to understand the fundamentals of unstructured information lifecycle management to know business needs. Symantec Enterprise Vault provides functionality and features to achieve business success. This paper will discuss the configuring FSA feature of Symantec Enterprise Vault with IBM Storwize V7000 Unified and IBM SONAS storage systems. The Symantec Enterprise Vault FSA feature allows archiving and managing the files on the IBM Storwize V7000 Unified and IBM SONAS file system, including private and public folders. Intended audience This technical report is intended for: Customers and prospects looking to configure Symantec Enterprise Vault with IBM Storwize V7000 Unified and IBM SONAS storage systems for an enterprise archival solution. Users and management seeking information to configure Symantec Enterprise Vault with IBM Storwize V7000 Unified and IBM SONAS storage systems for an enterprise archival solution Scope This technical report provides: Configuration best practices for integrating Symantec Enterprise Vault with IBM Storwize V7000 Unified and IBM SONAS storage systems for an enterprise archival solution This technical report does not: Discuss any performance impact and analysis from a user perspective Replace any official manuals and documents from IBM and Symantec on the products used in the solution 1
4 Prerequisites This technical paper assumes familiarity with the following prerequisites: Basic knowledge of Symantec Enterprise Vault software. Basic knowledge of the IBM Storwize V7000 Unified storage system Basic knowledge of the IBM SONAS storage system Solution components This section briefly describes the essential components used for a file system archival solution. Symantec File System Archiving is used in this document to illustrate how IBM Storwize V7000 Unified and IBM SONAS storage systems can be configured as a storage target for any type of Symantec Enterprise Vault implementation. Symantec Enterprise Vault File System Archiving Symantec Enterprise Vault is the industry-leading solution for content archiving. Developed as an extension to the Enterprise Vault archiving framework, Enterprise Vault File System Archiving lets you maintain business records from multiple file servers with a single solution. Symantec Enterprise Vault File System Archiving lets you block unwanted or inappropriate content, free up space on your primary storage system, reduce overall storage requirements, keep all content fully searchable and instantly accessible to the end user by archiving this content and storing it on IBM Storwize V7000 Unified and IBM SONAS storage systems. Enterprise Vault provides an option to retain multiple versions of the same file or document and user-driven recovery of the specific content can help significantly reduce administration overhead. With Enterprise Vault File System Archiving, enterprises will benefit from the following features: Reporting and decision analysis Analysis of active archived content on your primary storage system. including duplicate, stale and inactive files. Content control Blocking of files with formats outside of corporate policy (such as MP3, PST, and JPEG) from being saved or achieved Classification Deployment of the granular folder hierarchy, allowing user classification of files to archive Archiving Flexible, policy-controlled archiving to secondary storage based on file type, age, size, and other criteria Retention management Automatic expiration of file after the retention period has expired, enabling true file lifecycle management Symantec Enterprise Vault goes beyond traditional HSM applications by indexing and classifying data, making it available for discovery for legal purposes and to comply with external regulations. File archiving, the next logical step, is complementary to any storage resource management, tired storage, or file life cycle management initiative. 2
5 IBM Storwize V7000 Unified overview The IBM Storwize V7000 Unified system is a virtualizing RAID storage system that supports both block protocols and file protocols. This unified system includes the IBM Storwize V7000 file module and the Storwize V7000 storage system. The file module is a clustered system consisting of two units that provide file systems for use by networkattached storage. The file module uses the Storwize V7000 Unified storage system to provide the file module with volumes. Other volumes, which are block volumes, are provided on the storage area network (SAN) to be presented to hosts. The Storwize V7000 storage system consists of a drive enclosure called the control enclosure. Both regular and solid-state drives (SSDs) are supported. The control enclosure contains disk drives and two node canisters that are managed as a single clustered system. Expansion enclosures contain drives and are attached to the control enclosure. Expansion canisters include the serial-attached SCSI (SAS) interface hardware that enables the node hardware to use the drives of the expansion enclosures. Figure 1: IBM Storwize V7000 Unified configuration IBM SONAS overview IBM SONAS is an enterprise-class, modular, scalable, NAS solution designed to meet rapidly growing storage needs. Delivering seamless scalability for the high performance and massive capacity that 3
6 healthcare providers require, it builds on a distributed architecture to reduce management complexity and eliminate any single point of failure that might impede data availability. SONAS scales to capacities over 21 PB to store large and small files generated by businesses today and to meet the storage needs anticipated for the future. To keep these huge volumes of data safe and to remove interruptions from business operations, SONAS provides built-in high availability and fault tolerance for dependability, resiliency, and flexibility. IBM SONAS provides a globally clustered NAS file system built upon IBM General Parallel File System (IBM GPFS ). The global namespace is maintained across the cluster of multiple storage pods and multiple interface nodes. This capability permits all interface nodes and all storage nodes share equally in the cluster to balance workloads dynamically and provide parallel performance to all users and storage, which also ensures high availability (HA) and automated failover. The IBM SONAS storage system offers the following features: Provides extreme scalability to accommodate capacity growth for up to 21 PB Manages multiple petabytes of storage and billions of files in a single file system Provides excellent performance within a single file system Enables ubiquitous access to files from across the globe quickly and cost effectively with IBM Active Cloud Engine Provides operational efficiency with automated, policy-driven tiered storage Allows Automated lifecycle management and migration to tape Satisfies bandwidth hungry applications with scale-out performance Supports varied workloads including random access and streaming Enables disaster recovery and business continuity with asynchronous replication Supports file set snapshots and file cloning for increased availability Is simple to use and manage with an intuitive graphical user interface (GUI) 4
7 Solution architecture Figure 2: File System Archiving Solution using Symantec Enterprise Vault Figure 2 illustrates the architecture of a file system archiving solution using Symantec Enterprise Vault and IBM Storwize V7000 Unified or IBM SONAS storage systems. This solution is made up of Symantec Enterprise Vault version , Microsoft SQL Server 2008 R2 and IBM Storwize V7000 Unfied and IBM SONAS storage systems. In the lab solution test environment the Microsoft SQL Server 2008 R2 is installed on one serverand Symantec Enterprise Vault is installed on two servers with Windows Server 2008 R2 operating systems. Note: 2 Symantec Enterprise Vault servers were used in this configuration for testing purposes and 2 servers are not a requirement for running Symantec Enterprise Vault. The following components of the solutions have been authenticated with same Active Directory user with administrative privileges. Microsoft SQL Server 2008 R2 host Symantec Enterprise Vault hosts IBM Storwize V7000 Unified file system resources IBM SONAS file system resources The IBM Storwize V7000 Unified and IBM SONAS file system resources are accessed using CIFS protocols from the Symantec Enterprise Vault systems. 5
8 Material list for solution setup in the lab Table 1: lists the hardware and software used in this solution architecture. Infrastructure components Vendor Quantity Details Servers running Microsoft Active Directory (Windows Server 2008 R2 Enterprise) IBM (IBM System x 3650 M3) 1 Example: ibm.com/systems/x/hardware/rack/x3650 m3/specs.html Microsoft SQL Server host IBM (IBM System x3650 M3) 1 Symantec Enterprise Vault Servers IBM (IBM System x3650 M3) 2 Storage system IBM 1 IBM SONAS and IBM Storwize V7000 Unified Network (Ethernet) Switch Network adapter (Per host and IBM Storwize V7000 Unified Storage system NAS modules) Network adapter (IBM SONAS interface nodes) Cisco Catalyst 5020 Cisco Nexus 5020 IBM Rackswitch G GbE 1 10 GbE 1 10 GbE 2x (10 Gbps) 2x (1 Gbps) 2x (1 Gbps) 4x (1 Gbps) ibm.com/systems/storage/network/sonas/ ibm.com/systems/storage/disk/storwize_v 7000/index.html IBM IBM SONAS Version 1.3 IBM IBM Storwize V7000 Unified file module 6
9 Software Version 1.3 IBM IBM Storwize V7000 Unified control enclosure version 6.3 Symantec Enterprise Vault version Basic configuration requirement for the solution After correctly installing and configuring the Symantec Enterprise Vault software on the Windows Server 2008 R2 hosts, the solution requires at least one CIFS share configured from the IBM Storwize V7000 Unified or IBM SONAS storage systems for file system archiving purpose. In the lab solution setup, the CIFS share is configured to access the file system resources of IBM Storwize V7000 Unified and IBM SONAS storage systems. Setting the permissions for FSA on a IBM Storwize V7000 Unified or IBM SONAS storage system Before configuring CIFS exports on the IBM Storwize V7000 Unified or IBM SONAS storage system make sure, the IBM Storwize V7000 Unified or IBM SONAS storage system appropriately authenticated using the same Microsoft Active Directory as Symantec Enterprise Vault hosts. The appropriate information to correctly authenticate Microsoft Active Directory can be found here: doc%2fmng_authentication_ad.html Use the same Microsoft Active Directory user with administrator privileges to authenticate storage system resources with CIFS exports and login to Symantec Enterprise Vault hosts. Note: In the lab solution test environment, a user named evsa has been created with administrative privilege in the Microsoft Active Directory Server. Symantec Enterprise Vault hosts are logged in using the same user evsa. The same user evsa has been assigned as the owner of the file system resources of IBM Storwize V7000 Unified and IBM SONAS. Configuring CIFS share (export) on IBM Storwize V7000 Unified/IBM SONAS Storage Systems Configuring CIFS export on IBM Storwize V7000 Unified or IBM SONAS storage system is the first step of configuring enterprise file system archival solution. For the enterprise file system archival solution purpose, the CIFS export normally is configured on a file set of the file system. File system is the basic component to store, retrieve and update data as well as manage the available space on the IBM storwize V7000 Unified or IBM SONAS storage system. Creating a file system The details of creating file system on IBM Storwize V7000 Unified storage system can be found at: 7
10 ed.doc%2fmng_t_filesys_create.html The details of creating file system on IBM SONAS storage system can be found at: _filesys_create.html Performance considerations: Set the block size to match the application buffer size, the RAID stripe size, or a multiple of the RAID stripe size. If the block size does not match the RAID stripe size, performance can be severely degraded, especially for write operations. Further block size considerations can be found at: unified.doc%2Fmng_t_filesys_create_blocksize.html Creating file set using GUI Information for creating file set on IBM Storwize V7000 Unified can be found at: ed.doc%2fmng_t_filesys_fileset_create.html Information for creating file set on IBM SONAS can be found at: _filesys_fileset_create.html This section provides important GUI steps for creating file set using GUI in the lab solution test environment on IBM Storwize V7000 Unified and IBM SONAS storage systems 8
11 1. Click the Files icon and then click the File Sets option from the popup menu from the GUI, as shown in the Figure 3 Figure 3: Selecting the File Sets option 9
12 2. Click New File Set, as shown in the Figure 4 Figure 4: Create New File Set option 10
13 3. Provide appropriate parameters to create the new file set and click OK, as shown in Figure 5 Figure 5: New file set parameters Note: the *Owner field must be correctly assigned to appropriate Microsoft Active Directory user. The same user must able to login to Symantec Enterprise Vault Servers and must have administrative privileges. 11
14 4. Validate the file set creation status and click Close, as shown in the Figure 6 Figure 6: File Set creation status information Creating CIFS share export on the newly created file set using GUI In the lab solution test environment the next step for configuring the enterprise file system archival solution is to create the CIFS share export on the newly created file set. 1. Click shares on the pop-up menu, as shown in the Figure 7: Shares option to initiate CIFS share creation 12
15 2. Click New Share, as shown in the Figure 8 Figure 8: Clicking the New Share option 13
16 3. Select CIFS share and provide the appropriate parameters for the new CIFS share. In the lab solution configuration, the newly created file set path, CIFS share name, and appropriate Active Directory user option are provided, as shown in the and click Advanced option Figure 9: CIFS share configuration with parameters 14
17 4. In the CIFS Advanced Settings dialog, provide CIFS share permissions assign Access=Allow and Value = Full parameters for the specific Active Directory user as shown in the Figure 10 and click OK Figure 10: CIFS Advanced Settings 5. Click OK from the New Share dialog window to create a new CIFS share export for enterprise file system archival solution. Adding directory level permission on the shared folder (CIFS share) from the Symantec Enterprise Vault systems This is the final step for preparing the archiving storage location on IBM Storwize V7000 Unified and IBM SONAS storage systems for the enterprise file system archiving (FSA) solution. 1. Using lsnwinterface -x command on IBM Storwize V7000 Unified or IBM SONAS management console get the appropriate network interface (IP address) information to access the newly created CIFS share as shown in the Figure 11 Figure 11: lsnwinterface -x CLI display on IBM Storwize or IBM SONAS management console 15
18 2. In the windows explorer of the Symantec Enterprise Vault system right click on the Computer node and select Map network drive popup menu option as shown in the Figure 12 Figure 12: Map network drive (CIFS share) 3. Using the network interface IP address from the lsnwinterface -x command output and map the newly created CIFS share on the IBM Storwize V7000 Unified or IBM SONAS storage system as shown in the Figure 13 and click finish button 16
19 Figure 13: Map newly created CIFS Share 4. Create a shared folder on the newly mapped CIFS drive location as shown in the Figure 14 Figure 14: Create Symantec Enterprise Vault directory location for File System Archival solution 5. Right click on the newly created Symantec Enterprise Vault directory and select properties from the popup menu as shown in the Figure 15 17
20 Figure 15: Symantec Enterprise Vault directory properties selection 18
21 6. From the Security tab of the Symantec Enterprise Vault directory property dialog window select Symantec Enterprise Vault user and click Edit button as shown in the Figure 16 Figure 16: Symantec Enterprise Vault Directory Property Dialog Window 19
22 7. Select Full control option from the Symantec Enterprise Vault permissions dialog window as shown in the Figure 16 and click Apply button and click OK to set the appropriate permissions to Symantec Enterprise Vault directory location on IBM Storwize and IBM SONAS storage systems. 20
23 Configuring Symantec Enterprise Vault for file system archiving (FSA) This section describes the essential details on configuring the enterprise file system archive target location (newly created directory on IBM Storwize V7000 Unified or IBM SONAS storage system) with Symantec Enterprise Vault. Following steps are needs to be performed in the Vault Administration Console (VAC) for setting the enterprise file system archival target location. 21
24 Create a new vault store group This section describes the essential steps to create the new vault store group 1. Right Click on the Vault Store Group in the VAC and select New-> Vault Store Group as shown in the Figure 17 Figure 17: Vault Store Group 2. Enter name and description for new Vault Store Group as shown in the Figure 18 and click Next Figure 18: New Vault Store Group 3. Enter the SQL server to be used for the Vault Store Group Fingerprint Database and select Next 22
25 4. Enter the SQL Primary filegroup and Transaction log locations 5. Make sure the field Configure additional locations for the non-primary file groups is unchecked as shown in the Figure 19 and Select Next Figure 19: New Vault Store Group SQL Server filegroup and transaction log configuration 6. Click Next on the Summary page as shown in the Figure 20 Figure 20: New Vault Store Group - Summary page 23
26 7. Confirm Vault Store Group information and select Next 8. Confirm Vault Store Group Creation and select Next Creating new vault store This section describes the essential steps to create new vault store. 1. New Vault Store Group creation will automatically proceed to create a New Vault Store creation page and select Next to continue as shown in the Figure 21 Figure 21: New Vault Store 24
27 2. Enter name and description for the new Vault Store as shown in the Figure 22 and click Next Figure 22: New Vault Store definition 3. Enter the SQL Server to be used for the Vault Store Database and select Next 4. Enter Vault Store Database and Transaction log locations and select Next 5. Assign the new Vault Store to an appropriate Index Server Group as shown in the Figure 23 and select Next Figure 23: New Vault Store Index Group 25
28 6. Run the Connectivity Test as shown in the Figure 24 to determine whether the network connectivity is sufficient to provide acceptable indexing performance and select Next Figure 24: New Vault Store Connectivity Test page 7. Select value After backup as safety copy removal as shown in the Figure 25 and select Next Figure 25: New Vault Store safety copy removal configuration page 26
29 8. Confirm Vault Store information and select Next 9. Confirm Vault Store creation and select Next Create new partition This section provides essential steps to create new partition. Symantec Enterprise Vault facilitates the configuration of file system archival target location hosted in IBM Storwize V7000 or IBM SONAS on the new partition creation process. 1. New Vault Store creation will automatically proceed to create a New Partition creation page. On the New Partition creation page, select Next to continue 2. Enter name and description of the new partition. Check that Open is selected from the dropdown list as shown in the Figure 26. Select Next to continue Figure 26: New Partition Creation Page 27
30 3. For Symantec Enterprise Vault or above select Storage Type. as IBM Storwize V7000 or IBM SONAS otherwise select Network Share from the Storage Type drop-down list. Please consult the Symantec Enterprise Vault Compatibility Charts to ensure that the version of Symantec Enterprise Vault is supported with IBM Storewize V7000 and IBM SONAS. Select Next to continue 28
31 Figure 27: New Partition configuration (SONAS) Figure 28: New Partition configuration (Storwize) 29
32 Figure 29: New Partition configuration (Network Share) 4. Add a UNC path to the configured shared folder (Refer to Adding directory level permission on the shared folder (CIFS share) from the Symantec Enterprise Vault systems) on the IBM Storwize V7000 Unified or IBM SONAS storage system as shown in the Figure 30 and select Next to continue Figure 30: Configuring network shared folder on IBM Storwize V7000 Unified and IBM SONAS 30
33 Note: The network interface (IP Address) to access network shared folder located in IBM Storwize V7000 Unified or IBM SONAS can be obtained using lsnwinterface x on the management console of the storage system. 5. Run the Connectivity Test to determine the performance of the partition in single instance storage as shown in the Figure 31 and select Next to continue Figure 31: New Partition Connectivity test 6. Leave Partition Rollover as Not Enabled and select Next to continue 7. Leave default Create Vault Store Partition with security ACLs checkbox checked as shown in the Figure 32 and select Next to continue Figure 32: New Partition security ACL configuration 31
34 8. Check that default Use the archive attribute radio button is selected as shown in the Figure 33 Figure 33: New Partition archive selection 9. Leave default as None for collection software and select Next 10. Select Finish to Partition Summary and select Close on partition completion 32
35 Summary The objective of this paper is to provide essential information on configuring an enterprise archiving solution integrating Symantec Enterprise Vault with IBM Storwize V7000 Unified or IBM SONAS storage system. The key benefits of integrated file system archiving solution using Symantec Enterprise Vault with IBM Storwize V7000 Unified and IBM SONAS are: Automated, Integrated content archiving Reclaim space on IBM Storwize V7000 Unified and IBM SONAS storage systems and apply smart compression and indexing to archived files. Easy policy-driven archiving Based on policy such as last access time, age, type, size, or free space on IBM Storwize V7000 Unified and IBM SONAS storage system. User transparency Optionally leave shortcuts behind in place of files. Extended user search Embedded search technology makes searching content to more costeffective storage to cut storage costs. Reduce storage resources Block unwanted files or move existing content to more costeffective storage to cut storage costs. Reduce backup/recovery overheads Centralized archiving reduces the amount of production data to backup and restore in the event of disaster. Records management Maintain business records without user intrusion. Self-service recovery Users can recover lost or deleted files without administrator intervention. Note: This paper is not intended to be a definitive implementation or solutions guide for either Symantec Enterprise Vault or for IBM Storwize V7000 Unified and IBM SONAS storage systems. Many factors related to specific customer environments are not addressed in this paper. You can contact IBM for support for any additional implementation requirements. 33
36 Appendix A: Glossary IBM Storwize V7000 Unified Is a virtualized storage system designed to consolidate block and file workloads into a single storage system for simplicity of management, reduced cost, highly scalable capacity, performance, and high availability. The IBM Storwize V7000 Unified storage also offers improved efficiency and flexibility through built-in solid-state drive (SSD) optimization, thin provisioning, and non-disruptive migration of data from an existing storage. The system can virtualize and reuse existing disk systems, offering a greater potential of return on investment. IBM Scale Out Network Attached Storage (SONAS) - Build on IBM high-performance computing experience, and based upon IBM General Parallel File System (IBM GPFS), the scale out network-attached storage (NAS) solution provides the performance, clustered scalability, high availability, and functionality that are essential to meet strategic Petabyte Age and cloud-storage requirements. Symantec Enterprise Vault Symantec Enterprise Vault software is the industry-leading solution for content archiving. Developed as an extension to the Enterprise Vault archiving framework, Enterprise Vault File System Archiving lets you maintain business records from multiple file servers with a single solution. 34
37 Appendix B: Resources The following websites provide useful references to supplement the information contained in this paper: IBM Systems on PartnerWorld IBM Redbooks IBM Publications Center IBM SONAS on IBM PartnerWorld IBM Storwize V7000 Unified Storage IBM documentation IBM Scale Out Network Attached Storage Concepts IBM SONAS Introduction and Planning Guide (GA ) IBM SONAS administration and user documentation IBM Scale Out Network Attached Storage Administrator's Guide (GA ) guide.pdf IBM SONAS User's Guide (GA ) uide.pdf IBM SONAS Configuration Guide (GA ) guide.pdf IBM SONAS Troubleshooting Guide (GA ) de.pdf IBM Storwize V7000 Unified Information Center Implementing the IBM Storwize V7000 V
38 Implementing the Storwize V7000 and the IBM System Storage SAN32B-E4 Encryption Switch Symantec documentation Symantec Enterprise Vault Data sheets and white papers Symantec Enterprise Vault Overview DS-en.us.pdf Symantec Enterprise Vault File System Archiving and all other Symantec Enterprise Vault documentation 36
39 About the author Udayasuryan Kodoly is a Storage Technology Specialist in the IBM Systems and Technology Group (ISV Enablement) Organization. Uday has several years of experience on designing, architecting storage solutions, and developing solution best practices on various NAS and SAN appliance data protection (backup) solutions. Uday is an expert on virtualization technologies and the virtual machine data protection strategies. Presently, Uday is working on enabling various ISV backup, disaster recovery, and virtualization solutions for IBM Storwize V7000 Unified systems and IBM SONAS. You can reach Uday at uakodoly@us.ibm.com. 37
40 Trademarks and special notices Copyright IBM Corporation References in this document to IBM products or services do not imply that IBM intends to make them available in every country. IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ( or ), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or common law trademarks in other countries. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Information is provided "AS IS" without warranty of any kind. Information concerning non-ibm products was obtained from a supplier of these products, published announcement material, or other publicly available sources and does not constitute an endorsement of such products by IBM. Questions on the capability of non-ibm products should be addressed to the supplier of those products. Any references in this information to non-ibm websites are provided for convenience only and do not in any manner serve as an endorsement of those websites. The materials at those websites are not part of the materials for this IBM product and use of those websites is at your own risk. 38
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