36CH / 64CH HD NVR SERIES

Transcription

1 36CH / 64CH HD NVR SERIES Operation Guide Please read instructions thoroughly before operation and retain it for future reference. Online manual download: h364_336_manual_v1.0

2 IMPORTANT SAFEGUARD All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous Substances (RoHS) directive, which means our manufacture processes and products are strictly lead-free and without the hazardous substances cited in the directive. The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as unsorted municipal waste. Contact your local dealer for procedures for recycling this equipment. This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device mat not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Disclaimer ipad and iphone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Google Play and Android are trademarks of Google Inc We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. The content of this manual is subject to change without notice. This product doesn t have a standby / off mode.

3 MPEG4 Licensing THIS PRODUCT IS LICENSED UNDER THE MPEG4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG4 VISUAL STANDARD ( MPEG-4 VIDEO ) AND/OR (ii) DECODING MPEG4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE GPL Licensing This product contains codes which are developed by Third-Party-Companies and which are subject to the GNU General Public License ( GPL ) or the GNU Lesser Public License ( LGPL ). The GPL Code used in this product is released without warranty and is subject to the copyright of the corresponding author. Further source codes which are subject to the GPL-licenses are available upon request. We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and some tools to get you into the code. The codes are provided on the FTP site, and please download them from the following site or you can refer to your distributor:

4 TABLE OF CONTENTS 1. HARDWARE OVERVIEW Front Panel Rear Panel CONNECTION Hard Disk Installation Connection FOR INITIAL USE Setup Wizard Clear Hard Disk Change User Name and Password CAMERA SETUP Camera IP Configurations by LAN Manual Connection Setup USER INTERFACE Local Access Local Device Status Channel Status Quick Operation Main Menu Playback Panel FREQUENTLY-USED FUNCTIONS Key Lock / Unlock IP Device Search User Level Creation PTZ Control Event Search Video Backup Video Playback on PC Convert the file format to AVI MAIN MENU QUICK START GENERAL TIME SETUP SIMULATION SYSTEM ACCOUNT TOOLS SYSTEM INFO BACKUP SCHEDULE ONLINE EVENT INFORMATION QUICK SEARCH EVENT SEARCH HDD INFO EVENT LOG... 30

5 7.4 ADVANCED CONFIG CONNECTION CAMERA DETECTION ALERT NETWORK DISPLAY RECORD NOTIFY MULTICASTING JOYSTICK SCHEDULE SETTING RECORD / EVENT / BUZZER REGULAR REPORT REGULAR REBOOT REMOTE OPERATION Web Browser Mobile Devices Prerequisites Where to download Setup APPENDIX 1 COMPATIBLE USB FLASH DRIVE LIST APPENDIX 2 COMPATIBLE HARD DISK LIST APPENDIX 3 BATTERY REPLACEMENT APPENDIX 4 SPECIFICATIONS APPENDIX 5 MENU TREE APPENDIX 6 EAZY NETWORKING A6.1 Via EagleEyes on ios / Android Device A6.2 Via Internet Explorer on PC / Laptop A8.3 Cloud Icons APPENDIX 7 PUSH VIDEO CONFIGURATION A7.1 Alarm Sensor Connection A7.2 Configuration... 70

6 HARDWARE OVERVIEW 1. HARDWARE OVERVIEW This NVR has divided all channels into four groups for live display and recording, and videos in each group are recorded to specific hard disks as indicated below. The first two groups have three hard disks to record, and the last two groups have two hard disks to record. If such storage allocation is not sufficient, AVX993, the disk array, could be used to connect to this NVR to expand the storage of each group to five hard disks, as indicated below. 1.1 Front Panel 1) LED indicators Internet LAN Alarm Mini SAS Error The device is connected to Internet. The device is connected to LAN. An alarm event occurs. An external disk array is connected. Any of the adapter, power and fan is abnormal. 2) Power ( ) Press to power on the device; press and hold for 3 seconds to power off the device. 3) Mouse port ( ) Insert a mouse for function operation. 4) USB port ( ) Insert a compatible USB flash drive for video backup. Note: For the compatible list of USB flash drives, please refer to APPENDIX 1 COMPATIBLE USB FLASH DRIVE LIST at page 52. 1

7 HARDWARE OVERVIEW 5) HDD Indicators Check the HDD indicator for each installed hard disk to ensure the hard disks work normally. Color Status Meaning -- No light No hard disk is installed, or the installed hard disk is not detected. Please install a hard disk or replace the installed hard disk, and try again. Green Always on The installed hard disk is detected well. Green Flashing Data reading / writing. Red Always on The installed hard disk is failed. Please replace the installed hard disk, and try again. Red Flashing Data building or recovering. 1.2 Rear Panel 1) HDMI This port is used to connect the monitor, which supports HDMI interface. Note: Direct connection to the monitor, which supports VGA or composite interface, is not supported. Please prepare a converter in advance. 2) INTERNET This port is used to connect your device to Internet. 3) LAN This port is used to connect IP cameras to this device with a hub (if necessary) locally. 4) MINI SAS This port is used to connect to the disk array which supports MINI SAS port, such as AVX993. 5) EXTERNAL I/O Insert the supplied external I/O block, and users are able to connect external devices. 6) DC19.5V Jack Connect the device to power with the regulated adapters. For initial use, the device will be powered on immediately when the adapter is connected. 7) LED indicators for adapters, fans, and power modules There are indicators for FAN, ADAPTER, and power modules (3.3V / 5V / 12V) for users to diagnosis the status of fans, adapters and power modules. When any of the indicators is red, the ERROR indicator on the front panel will turn red to warm the users, and you ll see on the live view. Color Green Red Meaning OK 1. No use. 2. Something's wrong with any of the fans, adapters, or power modules. Please check with your installer or distributor for repair if necessary. 1

8 CONNECTION 2. CONNECTION 2.1 Hard Disk Installation Note: It s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process works properly. Step1: Remove the cover by loosening the left side of the cover s screws HDD HDD2 HDD3 HDD4 HDD5 HDD6 HDD7 HDD8 HDD9 HDD10 HDD2 HDD3 HDD4 HDD5 HDD6 HDD7 HDD8 HDD9 HDD10 Step2: Find the hard disk connector and HDD tray in the device. Press the button of the HDD tray as indicated below and remove it. HDD Tray: Press to remove Step3: Get a compatible hard disk. With the PCB side facing the internal of the HDD tray and the hard disk s connector facing the outside. Then, find the HDD screws supplied in the sales package. Align the hard disk s screw holes with the HDD tray s holes and fasten the screws. HDD 2

9 CONNECTION Step4: Place the HDD tray to the device, and push it to the end till you feel the hard disk is inserted to the hard disk connector. Then, lock the HDD tray as shown below. You ll see 4 different colors of labels on the drive bays. They re corresponding to the drive bays of AVX993 (the disk array), and each color will have five drive bays in total when AVX993 is connected to this NVR. GROUP HDD COLOR LABEL HDD NUMBERING NVR AVX993 1 Blue 1 ~ 3 9 ~ 10 2 Orange 4 ~ 6 7 ~ 8 3 Pink 7 ~ 8 4 ~ 6 4 Green 9 ~ 10 1 ~ 3 Step6: Replace the front cover and fasten the screws you loosened in Step1. HDD2 HDD3 HDD4 HDD5 HDD6 HDD7 HDD8 HDD9 3

10 CONNECTION 2.1 Connection Connect a monitor, IP cameras, adapters, a mouse, and other devices necessary to this recorder as illustrated below. Then, power on the whole system and wait till the system initialization is done. Note: When AVX993, the disk array, is connected to this NVR, please power on AVX993 first. Otherwise, the NVR might not detect AVX993 properly. Wait till the HDD indicators turn green. For details, please refer to 1.1 Front Panel at page 1. 4

11 FOR INITIAL USE 3. FOR INITIAL USE This NVR has divided all 64 channels into four groups for live display and recording. To control this NVR, you need to first access the group within which includes the control you want to make. To switch to one of the group: For the first time to power on this device, you might be prompted to: Go through the setup wizard Clear hard disk Change default user name and password 3.1 Setup Wizard The setup wizard is prompted to guide you finishing the most common settings you might need to do. Note: It s okay to skip the wizard. You can configure the following settings later in their respective menus. SETUP WIZARD ENGLISH WELCOME TO THE SETUP WIZARD. PLEASE FOLLOW THE WIZARD TO FINISH BASIC CONFIGURATIONS. SKIP EaZy NEXT Choose EaZy (EaZy Networking) to directly go to the EaZy Networking setting page, and refer to APPENDIX 6 EAZY NETWORKING at page 59 for details. Note: To configure network setup by using EaZy Networking later, please go to QUICK START EaZy. Or select NEXT to go to the next step. SETUP WIZARD PLEASE INPUT THIS MACHINE NAME SKIP PREV NEXT 5

12 FOR INITIAL USE Name the device. If you don t want to name the device, just skip to the next step. Note: To name the device later, please go to SYSTEM SYSTEM INFO. USER NAME PASSWORD CONFIRM PASSWORD SETUP WIZARD office_hd office145 office145 PLEASE INPUT THE ADMINISTRATOR S USER NAME AND PASSWORD. SKIP PREV NEXT Change the default user name and password. If you don t change the user name and password here, you re not able to go to the next step. This step is compulsory. Note: To change or edit user name and passwords, please go to SYSTEM ACCOUNT. SETUP WIZARD DATE 2015/MAR/05 TIME 14:33:46 FORMAT Y/M/D GMT GMT+08:00 SKIP PREV NEXT Set the date and time. If you don t want to set the date and time now, just skip to the next step. However, it s necessary to keep the date and time right to ensure the accuracy of the recorded data. Note: To set the date and time later, please go to QUICK START TIME SETUP. When the date and time are changed, you ll be prompted to clear the hard disk(s). Select YES to erase the previous recorded data, or there might be data disorder and you wouldn t find the footage you need. NTP SERVER SYNC PERIOD SETUP WIZARD Pool.ntp.org OFF SKIP PREV NEXT Configure if you want to connect this device to an NTP server to get the right time online. Note: To set the date and time later, please go to QUICK START TIME SETUP. SETUP WIZARD NETWORK TYPE STATIC IP GATEWAY NETMASK PRIMARY DNS SECONDARY DNS PORT 80 SKIP PREV NEXT 6

13 FOR INITIAL USE Configure network setup by using the traditional method. For details, please download Note: To configure network setup by using the traditional method later, please go to ADVANCED CONFIG NETWORK. SETUP WIZARD SMTP SERVER Smtp.gmail.com PORT 465 MAIL FROM SSL ENCRYPTION ON VERIFY PASSWORD ON USER NAME PASSWORD SKIP PREV NEXT Configure event notifications by . Note: To configure notifications later, please go to ADVANCED CONFIG NETWORK -> . DDNS SYSTEM NAME HOST NAME SETUP WIZARD ON Eagleeyes MAC000E533A3D CURRENT HOST ADDRESS MAC000E533A3D4A.ddns.eagleeyes.tw SKIP PREV NEXT Enable DDNS if needed. For details, please download Note: To enable the DDNS later, please go to ADVANCED CONFIG NETWORK DDNS. 3.2 Clear Hard Disk When this device is powered on, hard disk detection will be on, and you ll be prompted to clear the hard disk(s): CLEAR HDD CLEAR HDD HDD0 YES NO Please choose YES to clear the connected hard disk(s), or this device will not detect hard disks properly for video recording. It might take some time to clear the connected hard disk(s). When it s done, you ll see the remaining hard disk capacity on the top right corner of the screen. Note: It s necessary to clear hard disks in order to format the connected disks to the right format to save video data. The format used for this device can NOT be read directly on a PC. Please do not install the hard disk directly to a PC and try to copy the video data saved in the hard disk. The video data might be impaired. 7

14 FOR INITIAL USE To change later, right click to show the main menu, and select The NVR will reboot when hard disk data are cleared. (SYSTEM) SYSTEM INFO CLEAR HDD. SYSTEM ACCOUNT AUTO KEY LOCK(S) NEVER TOOLS CLEAR HDD HDD-0 SYSTEM INFO RESET DEFAULT SUBMIT BACKUP SCHEDULE REMOTE CONTROL ID 000 ONLINE DEVICE TITLE OFFICE MCU VERSION 1001 VERSION Change User Name and Password It s highly recommended to change the user name and password of this device to keep your account safe. Otherwise, any person could access this device if he knows the default user name and password. If you didn t go through the setting wizard at the first place, you ll be prompted to change the user name and password: WARNING PLEASE BE ADVISED TO MODIFY THE DEFAULT ACCOUNT TO ENSURE YOUR INFORMATION SECUIRTY. MODIFY O REMIND ME LATER O DON T REMIND ME ANYMORE CONFIRM Choose MODIFY to start the change immediately. To change later, right click to show the main menu, and select user name and password of SUPERVISOR. (SYSTEM) ACCOUNT to change the default SYSTEM ACCOUNT USER LIST TOOLS USER NAME LEVEL SYSTEM INFO admin SUPERVISOR BACKUP SCHEDULE ONLINE ADD EDIT DEL 8

15 CAMERA SETUP 4. CAMERA SETUP 4.1 Camera IP Configurations by LAN Auto mode is to simplify the complicated network settings within three minutes. The connection mode of the LAN port is AUTO by default. This mode is suitable when the LAN port of the device is connected to a hub. Note: SETTING Path: (ADVANCED CONFIG) NETWORK LAN MODE. Note: For access this recorder remotely with your mobile device or laptop, you need to connect this recorder to Internet. For details, please get the setup manual from the supplied CD or from The device will automatically configure the IP address of a camera connected by LAN if: The connected IP camera is our brand s IP camera. Reset the IP camera to default value (the default IP configuration method of the camera is DHCP). The camera is powered on before the device is powered on. If the device doesn t configure the IP address of your camera automatically as described above, your IP camera might NOT be: Our brand s IP camera. Set to DHCP as its default IP configuration method. To solve this, use our brand s IP camera, and reconfigure its IP address to xx (xx ranges from 11 ~ 253), in the same network segment as the device. a) Move your mouse to the left side of the screen to show the quick bar, and select. You ll see the list of every connected IP camera with its connection status to this device and MAC address. b) Select the IP address which is not used, and select SETUP. IP SEARCH IP PORT MAC TYPE PROTOCOL STATUS :0e:53:e5:9a:f1 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH :0e:53:a6:91:18 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH :0e:53:a5:9f:a2 SWITCH AVTECH UNUSED :0e:53:a5:9f:a2 SWITCH AVTECH UNUSED :0e:53:e1:4e:k5 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH :0e:53:s5:3e:h6 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH :0e:53:e6:4b:26 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH5 CONNECT SETUP c) Select DHCP in NETWORK TYPE. 9

16 d) Click APPLY and to save your changes. USER INTERFACE SETUP NETWORK TYPE DHCP IP PORT 88 USER NAME admin PASSWORD ***** NETMASK GATEWAY PRIMARY DNS APPLY e) The device will then detect the IP camera and display images soon. 4.2 Manual Connection Setup Note: SETTING Path: (ADVANCED CONFIG) CONNECTION. To manually assign the address of your camera connected locally, click URI to modify. ADVANCED CONFIG CONNECTION CHANNEL URI CONFIG CAMERA CH1 AVTECH://ip_office.ddns.eagleeyes.tw:80 SETUP DETECTION CH2 ONVIF:// :88 SETUP ALERT CH3 AVTECH:// :88 SETUP NETWORK CH4 AVTECH:// :88 SETUP DISPLAY RECORD NOTIFY MULTICASTING JOYSTICK Note: To configure this recorder to access other IP camera connected remotely for live viewing or video backup, you need to connect this recorder to Internet first. For details, please get the setup manual from the supplied CD or from 10

17 USER INTERFACE 5. USER INTERFACE This NVR has divided all 64 channels into four groups for live display and recording. To control this NVR, you need to first access the group within which includes the control you want to make. To switch to one of the group: 5.1 Local Access Connect your USB mouse to one of the USB ports on the front panel, and check if there s a mouse icon ( screen, indicating the USB mouse is detected properly. ) on the Move your mouse to enter the password with the password keypad. The default user name and password are both admin. The status will be changed from (key lock) to (unlock). Note: You may configure four different user levels to have different access privileges in SYSTEM ACCOUNT. For details, please refer to 6.3 User Level Creation at page 15. Password Input 5.2 Local Device Status Note: The functions shown may vary based on the model or the access user level you use. Key lock Channel lock USB flash drive / device connected Timer record on Overwrite on Sequence mode on PTZ mode on Backup event queued and USB flash drive needed CPU loading Key unlock Channel unlock No USB device connected Timer record off Overwrite off Sequence mode off PTZ mode off USB flash drive full Error on fans, adapters or power module Network Status: (WAN) Internet connected (WAN) Internet disconnected (WAN) Local connection (LAN) Auto mode Mbit/s (LAN) DHCP / Static IP mode (LAN) Auto mode Gbit/s (LAN) Camera disconnected 11

18 5.2.2 Channel Status FREQUENTLY-USED FUNCTIONS Note: The functions shown may vary based on the model or the access user level you use. Auto search on Auto search off Original size Fit to screen Live audio on Audio off Audio playback on Audio playback off Recording PTZ control Alarm event Motion event Live information Playback information Digital zoom Channel Playback Quick camera control Quick Operation Move to the arrow mark to extend the quick menu bar and show the four functions as follows: Note: When the 6CH display layout is changed to 3x2, the menu icons and layout will also be changed. For details, please refer to DISPLAY at page 38. 6CH Display Layout 1x5 (default) 3x2 Description Click to show the channel switch panel and select the channel mode you want. The 6CH display layout could be changed in ADVANCED CONFIG DISPLAY DISPLAY LAYOUT FOR SIX CHANNELS. For details, please refer to DISPLAY at page Click to display the playback control panel, and click to enter the search list. to play the latest recorded video clip, or click Click to open the IP search window and check the current connection status of each channel. Click to show the power off panel to either halt or reboot the system Main Menu Right-click anywhere on the screen to show the main menu as follows, and right-click again to exit. 6CH Display Layout 1x5 (default) 3x2 Description QUICK START Click to set the status display, image settings, and date & time. SYSTEM Click to set the system configurations. EVENT INFORMATION ADVANCED CONFIG SCHEDULE SETTING Click to enter the event search menu. Click to set CONNECTION, CAMERA, DETECTION, ALERT, NETWORK, DISPLAY, RECORD, NOTIFY, MULTICASTING and JOYSTICK. Click to set timer for record, motion detection, Push Video, buzzer, auto backup, and regular reboot. 12

19 5.2.5 Playback Panel FREQUENTLY-USED FUNCTIONS / / Fast Forward Fast Rewind Play / Pause Stop Slow Playback Previous / Next Hour Quick Search Repeat Backup Increase the speed for fast forward. Increase the speed for fast rewind. Click to play the latest recorded video clip immediately, and click again to pause. In the pause mode, click once to get one frame forward, and click to get one frame rewind. Click to stop the video playback. Click once to get 1/4X speed playback, and click twice to get 1/8X speed playback. Click to jump to the next / previous time interval in an hour, for example, 11:00 ~ 12:00 or 14:00 ~ 15:00, and start playing the earliest event video clip recorded during this whole hour. Click to enter the quick search menu for specific record data search. Click to set point A and point B in a video clip, and the system will play only the specified range in that clip. Click to open the backup menu for video backup. 13

20 REMOTE OPERATION 6. FREQUENTLY-USED FUNCTIONS 6.1 Key Lock / Unlock To lock or unlock local operation, click (unlock) or (lock) on the device status bar to change the status to (lock) or (unlock). To unlock local operation, you ll be prompted to enter the user name and password to access. Note: The default user name and password are both admin, which is the highest user level Note: Different user level has different access privilege for certain functions. For details, please refer to 6.3 User Level Creation at page IP Device Search Note: This function is available only for SUPERVISOR. To know more details, please refer to 6.3 User Level Creation at page 15. Click (IP Search) to start searching IP camera(s) connected in the same network segment as the recorder (i.e xx by default). You ll see the list of every connected IP camera with its connection status to this recorder and MAC address. IP SEARCH IP PORT MAC TYPE PROTOCOL STATUS :0e:53:e5:9a:f1 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH :0e:53:a6:91:18 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH :0e:53:a5:9f:a2 SWITCH AVTECH UNUSED :0e:53:a5:9f:a2 SWITCH AVTECH UNUSED :0e:53:e1:4e:k5 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH :0e:53:s5:3e:h6 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH :0e:53:e6:4b:26 IP CAMERA AVTECH CONNECTED TO CH UNKNOWN IP CAMERA ONVIF CONNECTED TO CH5 CONNECT SETUP To fix the camera IP address, or allow the recorder to assign an IP address to your IP camera, select SETUP, and select STATIC IP or DHCP for NETWORK TYPE. Click APPLY and to save your changes. SETUP NETWORK TYPE DHCP IP PORT 80 USER NAME admin PASSWORD ***** NETMASK GATEWAY PRIMARY DNS

21 REMOTE OPERATION To connect to another IP camera, select the unused IP camera from the IP search list, and select CONNECT. Select the channel you want to display the camera images, and click SAVE to start connection. CONNECT IP PORT 88 CHANNEL CH5 USER NAME admin PASSWORD ***** SAVE CANCEL 6.3 User Level Creation Note: This function is available only for SUPERVISOR. To create different user account for different access privilege, right-click to show the main menu, select (SYSTEM), and select ACCOUNT to enter USER LIST. SYSTEM ACCOUNT USER LIST TOOLS USER NAME LEVEL SYSTEM INFO admin SUPERVISOR BACKUP SCHEDULE power POWER USER ONLINE normal NORMAL guest GUEST ADD EDIT DEL Different user level has different access privilege for certain functions as described below: Function User Level SUPERVISOR POWER NORMAL GUEST Screen control Quick channel switch by mouse-click Recorder status / Key lock / unlock / Channel switch lock / unlock Channel status / Auto search on / off / Live audio on / off / Playback audio on / off / Original size / Fit to screen / Live / Playback information Digital zoom Single channel playback DPTZ Control Quick camera control 15

22 REMOTE OPERATION Function User Level SUPERVISOR POWER NORMAL GUEST Quick operation Channel Switch -- Playback IP Search Power Main menu Quick Start System Event Information Advanced Config. Schedule Setting Playback control Fast Forward Fast Rewind / Play / Pause Stop Slow Playback / Previous / Next Hour Quick Search Repeat Backup 16

23 REMOTE OPERATION 6.4 PTZ Control Note: This function is available only for SUPERVISOR and POWER USER. To know more details, please refer to 6.3 User Level Creation at page 15. In the full view In the split view, click the channel you want to switch to the full screen mode, and click control panel. to show the PTZ Enter Click to confirm your selection / enter the menu. / / Up / Down / Left / / Right / Iris + / Iris - / Zoom in / out max / Zoom in / out Click the arrow keys ( / / / ) to more the camera lens up / down / left /right. Users could also move the camera by simply clicking one point on the screen. This two buttons are designed for the PTZ camera which uses Pelco-D to control. To know the actions after clicking Iris + and Iris -, please refer to the camera s user manual. Click to zoom in on the image by 10X / zoom out on the image to its original size. When (digital zoom in / out) is selected, click to zoom in on the image by 16X / zoom out on the image to its original size digitally. Click to zoom in / out on the image from 1X ~ 10X (Optical zoom). Users could also zoom in / out on the image by simply drawing a square on the screen, and the zoom ratio depends on how large the square is. Zoom in: Draw the square from top left to bottom right. Zoom out: Draw the square from bottom right to left top. When 1X ~ 16X. (digital zoom in / out) is selected, digital zoom in / out is available from / Focus near / far Auto mode Auto tracking Click to adjust the focus of the image. Click to activate the auto function. Before using it, you need to assign a specific function that will be enabled when is clicked. For details, please refer to the user manual of the camera. Click to start auto tracking when your speed dome camera supports this function. Preset point Click to enter the PTZ preset point you want to see. Camera Menu Manual Focus Auto Focus Joystick Config. Click to enter the camera main menu. For details about each camera menu, please refer to its own user manual. This function is used to memorize the focus parameters you ve made after you use / / / to manually adjust the focal length and focus. The next time when you move to the same focal length, the camera will use the parameters as the ones for Auto Focus. Click to automatically adjust the focus of the camera. Click to control the movement of a speed dome camera or a motorized-pan camera. Drag and hold the mouse on the screen to move the camera. You ll see and on the screen. The farther these two icons, the faster the movement. Click to configure the speed for pan, tilt and auto pan of the speed dome camera. 17

24 REMOTE OPERATION In the split view Click on the channel status bar to display the panel as follows: / / / Up / Down / Left / Right Click to move your selection up / down / left / right, or change settings. How to set a preset point: / Zoom in / out Click to zoom in / out on the speed dome camera image. / Focus near / far Click to adjust the focus of the image. Preset point Click to display the preset point panel for preset point viewing or setting. For details, please refer to the section below. Step1: Step2: Click or to the proper ratio you need, and click / / / to move to the point you want to configure as a preset point. Step3: Click the numbering you want to configure for this point, and wait till you see (command sending) appearing and disappearing on the device status bar. Step4: Repeat from Step1 again to set other points if needed, or click to return to the preset point selection panel How to go to a preset point: Step1: Step2: Select the numbering within which saves the camera view you want to see, and wait till you see (command sending) appearing and disappearing on the device status bar. 18

25 REMOTE OPERATION 6.5 Event Search Note: This function is not available for NORMAL and GUEST. For details, please refer to 6.3 User Level Creation at page 15. In the playback control bar, click to enter the search list. EVENT INFORMATION QUICK SEARCH HARD DISK ALL HDD RECORD CHANNEL 2 SELECTED MOTION ALARM TIME 2009 NOV HUMAN DETECTION SUN MON TUE WED THU FRI SAT SYSTEM FULL STATISTIC : 20 SUBMIT To quickly search the time within which might include the recorded data you want to see: - Select the channel(s) and month you want to search. You ll see the date(s) with recorded data is highlighted. - Select the date you want to search. You ll see the time with recorded data is highlighted from the timeline bar. - Click the time to start playback. To search the recorded data by event, select RECORD / MOTION / ALARM / TIME, or select FULL to show all the event logs. Select the log you want to start playback. Note: During video playback, you might click to check the recorded data details, or click to play the recorded audio (if any) on the channel you want. 19

26 REMOTE OPERATION 6.6 Video Backup Note: This function is available for SUPERVISOR. For details, please refer to 6.3 User Level Creation at page 15. Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format first. For the list of compatible USB flash drives, please refer to APPENDIX 1 COMPATIBLE USB FLASH DRIVE LIST at page 52. Note: For video backup, please use USB flash drive or back your data up over the Internet. It s not recommended to connect the HDD to your PC directly. To copy recorded data for video backup, click (SYSTEM), and select BACKUP SCHEDULE. SYSTEM ACCOUNT TIME SIZE TYPE DEVICE STATUS TOOLS 2013/03/26 14:08:54 ~ 2013/03/26 14:11:54 90MB DATA USB DEVICE WAITING SYSTEM INFO BACKUP SCHEDULE ONLINE ADD DEL SELECT ALL BACKUP BACKUP TYPE DATA START DATE 2013/JAN/04 START TIME 15:36:32 END DATE 2013/JAN/04 END TIME 15:40:32 CHANNEL ALL TARKET DEVICE USB DEVICE OUTPUT FILE FORMAT AVI BACKUP SUBMIT Step1: Select the type of information you want to backup. DATA is video footages, and LOG is record logs. Step2: Select the time within which includes what you want to backup. Step3: Select the channel(s) within which includes what you want to backup, and the format of the backup footage (DATA) or the type of the event logs (LOG). Step4: In BACKUP, select SUBMIT to start backup to your USB flash drive, and wait till the backup successful message appears. 20

27 REMOTE OPERATION 6.7 Video Playback on PC The backup file is the unique video format for security reasons, and you can only use our own player to play. To play video backup on your PC: Step1: Insert the USB flash drive with recorded data into your PC. Note: The supported PC operating systems are Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP. Step2: Find the program PLAYER.EXE in the USB flash drive, and double-click it to install. Note: PLAYER.EXE can also be downloaded from Step3: Run the program, VideoPlayer_NVR, and browse to where you save the recorded data. Step4: Select the file you want to start video playback Convert the file format to AVI To convert the video file format to AVI, click AVI from the playback panel to start file conversion. Note: The recorded audio (if any) will be removed when the file format is converted to AVI. Note: If the backup video includes data for multiple channels, click to a specific channel for this function to work properly. 21

28 MAIN MENU 7. MAIN MENU Note: This menu is available only for SUPERVISOR. To know more details, please refer to 6.3 User Level Creation at page QUICK START GENERAL QUICK START GENERAL CHANNEL TITLE ON TIME SETUP EVENT STATUS ON SIMULATION DATE DISPLAY ON EaZy MOUSE SENSITIVITY RECORD CONFIG SETUP 1) CHANNEL TITLE Select to display the channel title or not (ON / OFF). 1) EVENT STATUS Select to display the event icons or not (ON / OFF). Note: For details about each event icon, please refer to 5.2 Local at page 11. 2) DATE DISPLAY Select to display the date or not (ON / OFF). 3) MOUSE SENSITIVITY Select the mouse sensitivity by 10 levels. 4) RECORD CONFIG Click SETUP to enter the setting page individually for live display, manual record, event record and timer record. Note: The settings shown below depend on the setting tab you selected in this setting page. a) IMAGE SIZE: Select the image size for each channel. Note: The options selectable for IMAGE SIZE depend on the camera you re intended to connect, and the options for selected 8CH models are up to 1280 x 720. b) QUALITY: Select the video quality for each channel. The higher the value, the better the image quality. c) I.P.S.: Image per Second, the higher the value, the more fluent the video. Note: The options selectable for I.P.S. depends on the camera you re intended to connect. d) BITRATE (kbps): Select how much data to process per unit of time for each channel. The higher the value, the better the video quality. e) BITRATE CONTROL: Configure the upper bit rate limit for the selected channel if necessary. VBR - When the bit rate of the camera exceeds the value you set, the video fluency may be affected; CBR - When the bit rate of the camera exceeds the value you set, the image quality may be affected. f) G.O.V.: Group of VOPs is used to configure the length of G.O.V. The greater of the value, the less the bandwidth for transmission, and the poorer the image quality. 22

29 MAIN MENU SUBSTREAM QUICK START SUBSTREAM MANUAL EVENT TIMER CHANNEL IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) CH1 720 X CH x CH x CH x CH5 720 X CH x CH x CH x CH x REMAINING CAPACITY: 11% G.O.V. NEXT MANUAL SUBSTREAM MANUAL EVENT TIMER QUICK START CHANNEL IMAGE SIZE QUALITY I.P.S. BITRATE (kbps) BITRATE CONTROL CH1 720 X VBR 30 CH x VBR 30 CH x VBR 30 CH x VBR 30 CH5 720 X VBR 30 CH x VBR 30 CH x VBR 30 CH x VBR 30 CH x VBR 30 REMAINING CAPACITY: 11% APPLY G.O.V. NEXT EVENT QUICK START SUBSTREAM MANUAL EVENT TIMER CHANNEL IMAGE SIZE QUALITY I.P.S. EVENT ENABLE CH1 720 X MOTION CH x MOTION / ALARM CH x MOTION / ALARM CH x MOTION CH5 720 X MOTION CH x MOTION / ALARM CH x MOTION / ALARM CH x MOTION CH x MOTION NEXT REMAINING CAPACITY: 11% 23

30 TIMER MAIN MENU QUICK START SUBSTREAM MANUAL EVENT TIMER CHANNEL IMAGE SIZE QUALITY I.P.S. ENABLE CH1 720 X CH x CH x CH x CH5 720 X CH x CH x CH x CH x NEXT REMAINING CAPACITY: 11% TIME SETUP TIME QUICK START GENERAL TIME NETWORK TIME PROTOCOL TIME SETUP DATE 2009 / NOV / 17 SIMULATION TIME 15 : 35 : 53 EaZy FORMAT Y/M/D GMT (UTC+08:00)TAIPEI 1) DATE Set the current date. The default display format is YEAR MONTH DATE (Y-M-D). 2) TIME Set the current time in HOUR : MIN : SEC. 3) FORMAT Set the time display format: Y/M/D, M/D/Y or D/M/Y. 4) GMT Select your time zone. 24

31 NETWORK TIME PROTOCOL MAIN MENU QUICK START GENERAL TIME NETWORK TIME PROTOCOL TIME SETUP NTP SERVER Pool.ntp.org SIMULATION SYNC PERIOD DAILY EaZy SYNC NTP SERVER TIME SUBMIT CLIENT TIME SYNC VIA NVR WAN OFF 1) NTP SERVER Click to change the default NTP server to another server they re familiar with, or keep the default NTP server. 2) SYNC PERIOD Select to synchronize the device time everyday (DAILY), or turn this function off (OFF). 3) SYNC NTP SERVER TIME Select SUBMIT to immediately synchronize the NVR time with the server. 4) CLIENT TIME SYNC VIA NVR WAN Enable this function to synchronize the time of the connected IP cameras via the NVR when the NVR is connected to the Internet. This could ensure the time of the NVR and IP cameras are the same to prevent the confusion of time inconsistency. Note: You may receive NTP-based DDoS attacks when this function is enabled. Please make sure your network is secured to prevent this kind of attack SIMULATION SIMULATION is where you can see CPU loading and performance when certain functions are enabled and how the number of online users affects the performance of the device. QUICK START GENERAL SUBSTREAM PARAMETER SETUP SETUP TIME SETUP MANUAL RECORD SETUP SETUP SIMULATION EVENT RECORD SETUP SETUP EaZy TIMER RECORD SETUP SETUP RECORD TIMER OFF EVENT TIMER OFF MAX ONLINE USER NUMBER 5 HDD SIZE (GB) 1000 MANUAL 444G: 0DAY10HOUR EVENT 444G: 0DAY10HOUR TIMER 444G: 0DAY10HOUR 25

32 MAIN MENU 7.2 SYSTEM ACCOUNT This function is used to create a new user account, or modify or delete an existing account for different access privilege. Note: For details about available local operations of each user level, please refer to 6.3 User Level Creation at page 15. ADVANCED CONFIG ACCOUNT USER LIST TOOLS USER NAME LEVEL SYSTEM INFO admin SUPERVISOR BACKUP SCHEDULE power POWER USER ONLINE normal NORMAL guest GUEST TOOLS ADD EDIT DEL SYSTEM ACCOUNT LANGUAGE ENGLISH TOOLS UPGRADE SUBMIT SYSTTEM INFO NETWORK UPGRADE SUBMIT BACKUP SCHEDULE BACKUP CONFIG SUBMIT ONLINE RESTORE CONFIG SUBMIT ENABLE AUTO PLUG AND PLAY ON BIND MAC ADDRESS ON 1) LANGUAGE Select the language of the OSD. 2) UPGRADE Save the upgrade files obtained from your installer or distributor in a compatible USB flash drive, and insert it into the USB port at the front panel. Then, click SUBMIT to start upgrading. Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format first. For the list of compatible USB flash drives, please refer to APPENDIX 1 COMPATIBLE USB FLASH DRIVE LIST at page 52. Note: After upgrading firmware, it s recommended to clear all hard disk data for the system to work more stably. Before clearing all hard disk data, please remember to make video backup. Note: Before remote firmware update, please install a hard disk into your recorder first to make sure the firmware update works properly. 3) NETWORK UPGRADE Click SUBMIT for perform system upgrade via Internet. Note: This function requires Internet access. Please make sure your recorder is connected to Internet before using this function. 26

33 MAIN MENU 4) BACKUP CONFIG / RESTORE CONFIG To keep the current configurations after upgrade, insert a compatible USB flash drive into the USB port, and select SUBMIT in BACKUP CONFIG to copy the current configurations to a file System.bin and save to your USB flash drive. To restore the configurations, insert the USB flash drive including System.bin to the USB port, and select SUBMIT in RESTORE CONFIG. 5) ENABLE AUTO PLUG AND PLAY Switch to ON allow the camera to be detected and configured automatically when it s connected to this device. Note: This function is available only when the brand of the cameras connected is the same as this device SYSTEM INFO SYSTEM ACCOUNT AUTO KEY LOCK(S) NEVER TOOLS CLEAR HDD HDD-0 SYSTEM INFO RESET DEFAULT SUBMIT BACKUP SCHEDULE REMOTE CONTROL ID 000 ONLINE DEVICE TITLE HOME MCU VERSION 1001 VERSION ) AUTO KEY LOCK(S) Set the time-out in second after which the key lock function is activated (NEVER / 30 / 60 / 120). 2) CLEAR HDD Select the hard disk you want to clear, and click YES to confirm or NO to cancel. It s recommended to clear all data in the hard disk when: It s the first time to use this recorder to ensure the recorded data are not mixed with other data previously saved in the same hard disk. The firmware is upgraded for the system to work more stably. Before clearing all data, please remember to make video backup. The date and time are changed accidentally when the recording function is activated. Otherwise, the recorded data will be disordered and you will not be able to find the recorded file to backup by time search. 3) RESET DEFAULT Click SUBMIT to reset all settings as default, and select YES to confirm or NO to cancel. The recorder will reboot after reset. 4) REMOTE CONTROL ID This function is used when you have two or more devices which are controlled by only one remote controller. Assign an ID for this device for the remote controller to identify. 5) DEVICE TITLE Change the device title if needed. 27

34 7.2.4 BACKUP SCHEDULE MAIN MENU This function is used to copy recorded video data or logs from the recorder to a USB flash drive. You might arrange several backup events in the schedule if you want, and the backup starts when a compatible USB flash drive is inserted to this recorder. Note: Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format first. For the list of compatible USB flash drives, please refer to APPENDIX 1 COMPATIBLE USB FLASH DRIVE LIST at page 52. Note: The backup video can be played on the PC. For details, please refer to 6.7 Video Playback on PC at page 21. Note: Data backup could be done via a USB flash drive or over the Internet. It s not recommended to connect the hard disk to your PC directly. The data might get lost and can t be repaired even when the hard disk is replaced back to the recorder. SYSTEM ACCOUNT TIME SIZE TYPE DEVICE STATUS TOOLS 2013/03/26 14:08:54 ~ 2013/03/26 14:11:54 90MB DATA USB DEVICE WAITING SYSTEM INFO BACKUP SCHEDULE ONLINE ADD DEL SELECT ALL To add a backup event Step1: Select ADD to show the backup page. BACKUP BACKUP TYPE DATA START DATE 2013/JAN/04 START TIME 15:36:32 END DATE 2013/JAN/04 END TIME 15:40:32 CHANNEL ALL TARKET DEVICE USB DEVICE OUTPUT FILE FORMAT AVI BACKUP SUBMIT Step2: Select the type of information you want to backup. DATA is video footages, and LOG is record logs. Step3: Select the channel(s) and target device within which includes what you want to backup Step4: In BACKUP, select SUBMIT to start backup to your USB flash drive, and wait till the backup successful message appears. To remove a backup event Select the event you want to delete in the backup schedule, and click DEL. 28

35 5.2.5 ONLINE MAIN MENU This function is used to configure how the remote access should work. SYSTEM ACCOUNT ANONYMOUS VIEWER LOGIN OFF TOOLS LOGIN WITH CAPTCHA IMAGE ON SYSTEM INFO MAX ONLINE USER 18 ONLINE DROP ALL VIDEO CONNECTION SUMIT 1) ANONYMOUS VIEWER LOGIN Switch to ON to allow anonymous login, meaning there s no need to enter user name and password for remote access. 2) LOGIN WITH CAPTCHA IMAGE To allow image code verification at login to avoid malicious attack, switch to ON; to disable image code verification at login, switch to OFF. 3) MAX ONLINE USER Select how many users could be accessed to this device at the same time. The more the users, the lower the transmission might be. 4) DROP ALL VIDEO CONNECTION Click SUBMIT to force disconnection of all remote logins when needed. 7.3 EVENT INFORMATION QUICK SEARCH EVENT INFORMATION QUICK SEARCH CHANNEL 2 SELECTED EVENT SEARCH HDD INFO EVENT LOG 2009 NOV SUN MON TUE WED THU FRI SAT : 20 SUBMIT Step1: Select the channel including the video data you want to search. Step2: Select the month including the video data you want to search from the calendar, and the date with recorded data will be highlighted. Step3: Select the date you want from the calendar, and the time with recorded data will be highlighted from the time scale bar. Step4: To immediately play the video clip, click SUBMIT. To choose the start time for video playback, move your mouse cursor to the highlighted time, and click to confirm the time when the time display below is the time you want. The video playback is activated right away when you confirm the time. 29

36 MAIN MENU EVENT SEARCH EVENT INFORMATION QUICK SEARCH DATE 2009/NOV/19 EVENT SEARCH TIME 16:13:16 HDD INFO CHANNEL 1 EVENT LOG EVENT TYPE MOTION SEARCH START 1) DATE / TIME Select the specific time period that you want to search. 2) CHANNEL Select the video channel you want to search. 3) EVENT TYPE Select the event type you want to search: MOTION / ALARM / HUMAN DETECTION. 4) SEARCH Click START to start search and play the video data immediately HDD INFO You can check the information of the connected hard disk(s) in this device. For the healthy status, if you see REPLACEMENT NEEDED, please replace the hard disk immediately. EVENT INFORMATION QUICK SEARCH ID TYPE STATUS SIZE TEMP. SERIAL NUMBER FREE SIZE FORMAT TIME HEALTHY STATUS EVENT SEARCH SATA NORMAL READY GB 46 o C 9V0DN5WS GB 2011/DEC/13 18:18:53 GOOD HDD INFO EVENT LOG EVENT LOG You can check all the event information (event type, time and channel), or clear all log records. EVENT INFORMATION QUICK SEARCH SYSTEM BACKUP EVENT SEARCH EVENT TIME COMMENT HDD INFO KEY UNLOCK 2011/NOV/19 15:49:07 EVENT LOG VIDEO LOSS 2011/NOV/19 15:32:05 04 POWER ON 2011/NOV/19 15:32:02 PREV NEXT CLEAN 30

37 MAIN MENU 7.4 ADVANCED CONFIG CONNECTION To manually assign the address of your camera connected locally, click URI to modify. ADVANCED CONFIG CONNECTION CHANNEL URI CONFIG CAMERA CH1 AVTECH://ip_office.ddns.eagleeyes.tw:80 SETUP DETECTION CH2 ONVIF:// :88 SETUP ALERT CH3 AVTECH:// :88 SETUP NETWORK CH4 AVTECH:// :88 SETUP DISPLAY CH5 AVTECH:// :88 SETUP RECORD CH6 ONVIF:// :88 SETUP NOTIFY CH7 AVTECH:// :88 SETUP MULTICASTING CH8 AVTECH:// :88 SETUP JOYSTICK CH9 AVTECH:// :88 SETUP CH10 ONVIF:// :88 SETUP CH11 AVTECH:// :88 SETUP CH12 AVTECH:// :88 SETUP NEXT Then, click SETUP to enter the access information of the camera: CONFIG-CH1 CACHE TIME (MSEC) VENDOR AVTECH DEVICE IPCAM(FIXED) PROFILE PROFILE-3 TYPE H264 IMAGE SIZE 720 X 480 QUALITY I.P.S. 30 AUDIO ON Step1: Click DEVICE to detect and make sure the access information you re intended to connect is correct. Step2: Select the image size, image quality, and I.P.S. CACHE TIME (MSEC) determines the buffering time of playback. Note: To speed up camera's operation, especially PTZ camera, please go to ADVANCED CONFIG CONNECTION to set the CACHE TIME (MSEC) as zero, but this change in configuration may debase the transmission quality. Note: The options selectable for IMAGE SIZE and I.P.S. depends on the camera you re intended to connect. Step3: (Optional) For the camera with audio recording, select ON or OFF. 31

38 MAIN MENU CAMERA ADVANCED CONFIG CONNECTION CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CAMERA BRIGHTNESS 128 DETECTION CONTRAST 128 ALERT SATURATION 128 NETWORK HUE 128 DISPLAY COV. OFF RECORD REC ON NOTIFY REC AUDIO ON MULTICASTING CHANNEL TITLE EDIT JOYSTICK PORT FORWARD 81 ENABLE PORT FORWARD ON 1) BRIGHTNESS / CONTRAST / SATURATION / HUE Click the current value to manually adjust the brightness/contrast/saturation/hue of each channel here. 2) COV. Select if you want to mask the selected channel under recording (ON / OFF). When this function is activated, the wording COV. will be shown on the channel screen. Note: To hide the wording COV. when this function is on, go to DISPLAY, and set DISPLAY COVERT to OFF. For details, please refer to DISPLAY at page 39. 3) REC Select if you want to enable recording for the selected channel (ON / OFF). Note: When this function is disabled, no manual, event or timer recording will be activated even if any of these three record functions is set to ON. 4) REC AUDIO Select if you want to enable audio recording for the selected channel (ON / OFF). Note: This function is available only when your connected device supports audio recording. 5) CHANNEL TITLE Click EDIT to input the channel title (up to six characters). The default title is the channel number. 6) PORT FORWARD / ENABLE PORT FORWARD These two functions are used when you only want to see a single channel of this recorder remotely. a) Set the port number for the channel in PORT FORWARD. The default value for CH1 is 81, and the default value for CH2 is 82 etc. If you want to change the port number to other value, the range is from 1 ~ b) Select ON in ENABLE PORT FORWARD. The address of the channel will be Enter the address in Internet Explorer, and see if you can access the device connected channel individually. Note: The user name and password are still required to access the device connected to the channel. Make sure you know the user name and password to access the device. For details, please refer to its user manual. 32

39 MAIN MENU DETECTION ADVANCED CONFIG CONNECTION CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CAMERA ALARM OFF DETECTION INTERNAL ALARM (Depending on the camera you connected) OFF ALERT SENSITIVITY NETWORK MOTION ON DISPLAY AREA EDIT RECORD PRIVACY MASK SETUP NOTIFY REGION OF INTEREST SETUP MULTICASTING JOYSTICK 1) ALARM Select N.C./ N.O depending on your installation need. The default alarm value is OFF. 2) INTERNAL ALARM (Depending on the camera you connected) This option is available only when the camera you connected has a PIR sensor built-in. 3) SENSITIVITY Select the detection sensitivity of the selected channel. 4) MOTION Select if you want to activate the motion detection function for the selected channel (ON/OFF). 5) AREA Click EDIT to set the motion detection area. There are grids per camera for all channels. Pink blocks represent the area that is not being detected while the transparent blocks are the area under detection. Note: To exit area setting and return to the detection page, right click your mouse. 6) PRIVACY MASK You can cover certain areas on the camera image with privacy masks. Note: Up to 20 areas could be added. PRIVACY MASK MOSAIC SIZE 8x8 NAME FUNCTION MOSAIC COLOR MOSAIC COLOR TRANSPARENCY MASK1 OFF OFF ON 0% MASK2 ON ON ON 25% ADD EDIT DEL Select ADD to add a new setting, EDIT to modify an existing setting, and DEL to remove a setting. 33

40 MAIN MENU ADD / EDIT NAME FUNCTION MOSAIC PRIVACY MASK - EDIT MASK3 ON ON COLOR ON MOSAIC COLOR TRANSPARENCY 50% MASK AREA SETUP Item Description MOSAIC SIZE Choose the mosaic size of the privacy mask. The options are: 8 8, 32 32, and NAME FUNCTION MOSAIC COLOR MOSAIC COLOR Name your privacy mask. Select On to enable the privacy mask function. Select ON to have the mosaic effect. Select ON to color the privacy mask. In the meantime, you can t see the mosaic effect. Select the color for the privacy mask. TRANSPARENCY Select the transparency for your privacy mask. The options are: 0%, 25%, 50%, and 100%. MASK AREA Select SETUP to enter the area selection page. To exit, right click. 7) REGION OF INTEREST Region of Interest is used to reinforce the image quality of the selected area(s). Users could specify two areas in the camera view. REGION OF INTEREST REGION ENABLE QUALITY 1 ON 7 2 OFF 7 EDIT Select SETUP to enter the setup page. Then, choose one area and select EDIT to change the setting if needed. REGION OF INTEREST EDIT ENABLE QUALITY AREA ON SETUP APPLY 34

41 7.4.4 ALERT MAIN MENU ADVANCED CONFIG CONNECTION EXT. ALERT ON CAMERA INT. BUZZER OFF DETECTION KEY BUZZER ON ALERT VLOSS BUZZER ON NETWORK MOTION BUZZER ON DISPLAY ALARM BUZZER ON RECORD HDD BUZZER ON NOTIFY ALARM DURATION (SEC) 5 MULTICASTING HDD NEARLY FULL (GB) 5 JOYSTICK 1) EXT. ALERT Select to enable or disable the sound when any external alarm is triggered (ON / OFF). 2) INT. BUZZER Select to enable or disable the sound (ON / OFF) for all internal buzzers: KEY BUZZER, VLOSS BUZZER, MOTION BUZZER, ALARM BUZZER, and HDD BUZZER. Note: When this item is set to OFF, item 3) to item 7) will be disabled even though they are set to ON. 3) KEY BUZZER Select to enable or disable the sound when pressing the buttons on the front panel (ON / OFF). 4) VLOSS BUZZER Select to enable or disable the sound when video loss happened (ON / OFF). 5) MOTION BUZZER Select to enable or disable the sound when any motion alarm is triggered (ON / OFF). 6) ALARM BUZZER Select to enable or disable the sound when any internal alarm is triggered (ON / OFF). 7) HDD BUZZER Select to enable or disable the sound (ON / OFF) when the HDD remaining capacity reaches to the value set in HDD NEARLY FULL (GB). 8) ALARM DURATION (SEC) Select the duration time for alarm buzzer in second (5 / 10 / 20 / 40). 9) HDD NEARLY FULL (GB) If HDD BUZZER is enabled, select the duration time for buzzer notifications when the hard disk available capacity is 5 / 10 / 15 / 20 GB left. 35

42 7.4.5 NETWORK MAIN MENU There are two RJ45 ports on the rear panel: WAN and LAN. WAN is used to connect this recorder to Internet for remote access from anywhere as long as Internet access is available. LAN is used to connect to IP cameras locally. DDNS is used when the Internet access is available. Note: For more details about these three functions and network configurations, please get the setup manual from the supplied CD or from ADVANCED CONFIG CONNECTION WAN LAN DDNS NETWORK MONITOR SNMP V1/V2 SNMP V3 RTP EaZy CAMERA NETWORK TYPE DHCP DETECTION IP ALERT GATEWAY NETWORK NETMASK DISPLAY PRIMARY DNS RECORD SECONDARY DNS NOTIFY PORT 88 MULTICASTING INTERNET AVAILABILITY ADDRESS JOYSTICK Configure your account here to send event notifications to the address(es) specified in NOTIFY. Note: To know the SMTP server and port number you should use, please check with your service provider. ADVANCED CONFIG CONNECTION WAN LAN DDNS NETWORK MONITOR SNMP V1/V2 SNMP V3 RTP EaZy CAMERA SMTP SERVER SMTP.GMAIL.COM DETECTION PORT 465 ALERT MAIL FROM NETWORK SSL ENCRYPTION ON DISPLAY VERIFY PASSWORD ON RECORD USER NAME MANAGER NOTIFY PASSWORD MULTICASTING JOYSTICK 36

43 NETWORK MONITOR MAIN MENU Check the network activity of this recorder. ADVANCED CONFIG CONNECTION WAN LAN DDNS NETWORK MONITOR SNMP V1/V2 SNMP V3 RTP EaZy CAMERA DETECTION ALERT NETWORK DISPLAY RECORD NOTIFY MULTICASTING JOYSTICK WAN LAN RECEIVING 289 Bytes/s 5.91 MB/s SENDING 285 Bytes/s KB/s TOTAL RECEIVING MB 2.55 MB TOTAL SENT 8.39 MB 2.4 MB SNMP V1/V2 Select ON to enable this function, and enter the names of READ COMMUNITY and WRITE COMMUNITY based on your NMS configurations. To enable TRAP to notify the management station of important events, choose V1 or V2C in TRAP ENABLE, enter the address and community name, and select the event type(s) needed. ADVANCED CONFIG CONNECTION WAN LAN DDNS NETWORK MONITOR SNMP V1/V2 SNMP V3 RTP EaZy CAMERA ENABLE ON DETECTION READ COMMUNITY write ALERT WRITE COMMUNITY read NETWORK TRAP ENABLE V2C DISPLAY TRAP ADDRESS RECORD TRAP COMMUNITY NVR_Community NOTIFY TRAP COLD START ON MULTICASTING TRAP WARM START ON JOYSTICK TRAP LINK UP ON TRAP AUTHENTICATION FAILED ON 37

44 SNMP V3 MAIN MENU SNMP V3 has a higher security level than SNMP V1 / V2C to allow configuring the authentication password and encryption password. Choose Read/Write Security name or Read only Security name based on your NMS settings, and enter the community name. Then, select the authentication type from MD5 or SHA, and enter the password for authentication and encryption. The password length is from 8 to 31 characters. ADVANCED CONFIG CONNECTION WAN LAN DDNS NETWORK MONITOR SNMP V1/V2 SNMP V3 RTP EaZy CAMERA ENABLE ON DETECTION READ/WRITE SECURITY NAME Private ALERT READ/WRITE AUTHENTICATION TYPE SHA NETWORK READ/WRITE AUTHENTICATION PASSWORD DISPLAY READ/WRITE ENCRYPTION PASSWORD RECORD READ ONLY SECURITY NAME Public NOTIFY READ ONLY AUTHENTICATION TYPE MD5 MULTICASTING READ ONLY AUTHENTICATION PASSWORD JOYSTICK READ ONLY ENCRYPTION PASSWORD RTP Configure the payload length from 100 ~ The higher the value, the larger data packet is carried, and the longer time is needed for the video to display. The lower the value, the less data packet is carried, and the more possibility you might see video lag. ADVANCED CONFIG CONNECTION WAN LAN DDNS NETWORK MONITOR SNMP V1/V2 SNMP V3 RTP CAMERA TCP PAYLOAD LENGTH 8192 DETECTION UDP PAYLOAD LENGTH 1200 ALERT NETWORK DISPLAY RECORD NOTIFY MULTICASTING JOYSTICK EaZy This function is used to connect this recorder to Internet by using EaZy Networking. For details, plase refer to APPENDIX 6 EAZY NETWORKING at page 59. ADVANCED CONFIG CONNECTION WAN DDNS PROTOCOL EaZy CAMERA ENABLE EAZY NETWORKING ON DETECTION ALERT NETWORK DISPLAY RECORD NOTIFY MULTICASTING JOYSTICK 38

45 7.4.6 DISPLAY MAIN MENU ADVANCED CONFIG CONNECTION FULL SCREEN DURATION 03 CAMERA MULTI-SCREEN DURATION 03 DETECTION DISPLAY COVERT ON ALERT HDD DISPLAY MODE REMAINGING SIZE NETWORK BRIGHTNESS 128 DISPLAY CONTRAST 128 RECORD SATURATION 128 NOTIFY COVERT UNLOCK IN SUPERVISOR MODE ON MULTICASTING DISPLAY LAYOUT FOR SIX CHANNEL 1x5 JOYSTICK 1) FULL SCREEN DURATION Select the full screen dwell duration time in second (03 / 05 / 10 / 15). 2) MULTI-SCREEN DURATION Select the dwell duration time for different channel display modes in second (03 / 05 / 10 / 15). Note: The display modes available depend on the model you have and how many channels of it. 3) DISPLAY COVERT Select ON or OFF to display or hide the wording COV. when covert recording is activated in CAMERA. 4) HDD DISPLAY MODE Select REMAINING SIZE to show the remaining HDD capacity for recording in GB, or REMAINING TIME to show the remaining recording time. 5) BRIGHTNESS / CONTRAST / SATURATION Click the current value to manually adjust the brightness / contrast / saturation of the screen. 6) COVERT UNLOCK IN SUPERVISOR MODE Enable this function to allow the supervisor user to see live view even when the channel is set COV. to ON in ADVANCED CONFIG CAMERA. 7) DISPLAY LAYOUT FOR SIX CHANNEL Choose how you want to display the layout when the channel display mode is switched to six channels in (Control Panel). The options are 1x5 (default) and 3x2. Note: When 2 x 3 is selected, the user interface will be changed. For details, please check Quick Operation" at page 12, and Main Menu at page

46 7.4.7 RECORD MAIN MENU Note: Please DO NOT change the date or time of your recorder after the recording function is activated. Otherwise, the recorded data will be disordered and you will not be able to find the recorded file to backup by time search. If users change the date or time accidentally when the recording function is activated, it s recommended to clear all hard disk data, and start recording again. ADVANCED CONFIG CONNECTION MANUAL RECORD OFF CAMERA EVENT RECORD ON DETECTION TIMER RECORD OFF ALERT PRE-ALARM RECORD ON NETWORK OVERWRITE ON DISPLAY KEEP DATA LIMIT (DAYS) OFF RECORD RECORD CONFIG SETUP NOTIFY NVR MODE (For selected models only) 9 MULTICASTING JOYSTICK 1) MANUAL RECORD Set the manual recording function on / off. 2) EVENT RECORD Set the event recording function on / off. 3) TIMER RECORD Set the timer recording function on / off. 4) PRE-ALARM RECORD Select to enable or disable the pre-alarm function (ON / OFF). When pre-alarm and event recording functions are both activated, the recorder will record 8MB data before an alarm / motion event is triggered. 5) OVERWRITE Select ON to overwrite previous recorded data in your HDD when the HDD is full. When this function is on and the HDD is full, the recorder will clear 8GB data from the oldest for continuous recording without notice. 6) KEEP DATA LIMITS (DAYS) Assign how many days to save the recording data from 1 to 31 days. After the assigned day(s), the recorded data will be removed. Select OFF to disable this function. 7) RECORD CONFIG Click SETUP to enter the setting page individually for manual record, event record and timer record. For details, please refer to GENERAL at page 22. 8) NVR MODE (For selected models only) To change the displayed channels from 36 to 64, change the mode from 9 to 16, and the channels available for each group will change from 9 to 16. To restore the displayed channels from 64 to 36, change the mode from 16 to 9. Please note that when the mode is change, the NVR will reboot and you ll need to reallocate the camera display channel. 40

47 7.4.8 NOTIFY MAIN MENU You can configure this recorder to send notifications for certain events to mobile devices with our mobile app, EagleEyes, installed, or to the specified address(es). PUSH VIDEO Note: This function is for selected models only. Before using this function, make sure: An external alarm is connected to the alarm-in port on the rear panel. You have an ios or Android mobile phone or tablet. You have subscribed the mobile network service from your mobile service provider. The mobile app, EagleEyes, is installed in your mobile device. For details, please refer to 8.2 Mobile Devices at page 50. You have configured EagleEyes to access this device, and Guard is enabled. For details, please refer to APPENDIX 7 PUSH VIDEO CONFIGURATION at page 70. You ll get an active event notification with video telling you the occurrence of alarm event(s). ADVANCED CONFIG CONNECTION PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL VIDEO FTP CAMERA RESET ALL GUARD CONNECTION SUBMIT DETECTION GUARD TRIGGER BY ALARM IN 1 ALERT CH01 ALARM OFF / INTERNAL ALARM CH1 NETWORK CH02 ALARM OFF CH2 DISPLAY CH03 ALARM N.O. office RECORD CH04 ALARM OFF CH4 NOTIFY MULTICASTING JOYSTICK 1) RESET ALL GUARD CONNECTION When there re more than 2 users who have the authority to enable Push Video on their mobile devices and configure its related settings, it might be confusing to know whose command is working. In this case, use this function could force the camera to discard all Push Video setup and reconfigure it. 2) GUARD TRIGGER BY Specify which alarm device (alarm-in) should be used when GUARD is enabled from your ios or Android mobile device. 3) ALARM TYPE Select the external alarm type to ALARM NO., ALARM N.C. and INTERNAL ALARM. 4) CH01 ~ 04 Enter the text you want to see when your ios or Android mobile device receives Push Video. The default text is the channel number. 41

48 PUSH STATUS MAIN MENU Before using this function, make sure: You have iphone, ipad, or Android mobile phone or tablet. You have subscribed the mobile network service from your mobile service provider. The mobile app, EagleEyes, is installed in your mobile device. For details, please refer to 8.2 Mobile Devices at page 50. You have configured EagleEyes to access this recorder, and Guard is enabled. For details, please refer to 8.2 Mobile Devices at page 50. You ll get a text message telling you the occurrence of selected system event(s). ADVANCED CONFIG CONNECTION PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL VIDEO FTP CAMERA ACTION ON DETECTION EVENT ALL ALERT VIDEO LOSS NETWORK HDD FULL DISPLAY POWER ON RECORD HDD (CLEAR / NO HDD / OVER TEMPERATURE) NOTIFY NET LOGIN MULTICASTING KEY UNLOCK JOYSTICK NETWORK UPS SYSTEM ABNORMAL Step1: Switch ACTION to ON. Step2: Select the system event(s) you want to get notified via your mobile device. Step3: Enable GUARD in EagleEyes on your mobile device, and try to trigger an alarm event to see if you ll get Push Status. MESSAGE MAIL Note: For notifications, make sure you have configured an account in NETWORK to send the notifications. Enable this function in ACTION, select the event type(s) you want to send notifications in EVENT, and add the address(es) to which you want to send notifications in RECEIVER. You ll get an telling you the occurrence of your selected event(s). ADVANCED CONFIG CONNECTION PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL VIDEO FTP CAMERA ACTION ON DETECTION EVENT ALL ALERT VIDEO LOSS NETWORK HDD FULL DISPLAY POWER ON RECORD HDD (CLEAR / NO HDD / OVER TEMPERATURE) NOTIFY NET LOGIN MULTICASTING KEY UNLOCK JOYSTICK NETWORK UPS SYSTEM ABNORMAL RECEIVER SETUP 42

49 VIDEO MAIL MAIN MENU Note: For notifications, make sure you have configured an account in NETWORK to send the notifications. ADVANCED CONFIG CONNECTION PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL VIDEO FTP CAMERA BY EVENT ON DETECTION RECEIVER SETUP ALERT CONTENT TYPE AVI NETWORK DISPLAY RECORD NOTIFY MULTICASTING JOYSTICK 1) BY EVENT Select to receive notifications when any event occurs. 2) RECEIVER Click Setup to enter the address(es) of the person(s) to receive notifications. 3) CONTENT TYPE Select which type of notifications you want to receive: LINK or AVI. For LINK, you ll receive an html file. For details, please refer to the next section How to check video footage by LINK. For AVI, you ll receive a file of video footage in the AVI format. How to check video recording Step1: Open the html file attached. Note: Please accept to install ActiveX control on your computer. Step2: Enter the user name and password to log into this recorder, and select the channel you want. Step3: Click Open to download the motion recording to your computer and start playing. 43

50 VIDEO FTP MAIN MENU ADVANCED CONFIG CONNECTION PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL VIDEO FTP CAMERA UPLOAD BY EVENT ON DETECTION USER NAME office ALERT PASSWORD NETWORK SERVER DISPLAY PORT 25 RECORD DIRECTORY video NOTIFY CONTENT TYPE AVI MULTICASTING JOYSTICK 1) UPLOAD BY EVENT Select to get event notifications uploaded when any event occurs. 2) USER NAME / PASSWORD / SERVER / PORT / DIRECTORY Enter the information needed for FTP uploading. 3) CONTENT TYPE Select which type of notifications you want to receive: LINK or AVI. For LINK, you ll receive an html file. For details, please refer to the next section How to check video footage by LINK. For AVI, you ll receive a file of video footage in the AVI format. How to check video recording Step1: Open the html file attached. Note: Please accept to install ActiveX control on your computer. Step2: Enter the user name and password to log into this recorder, and select the channel you want. Step3: Click Open to download the motion recording to your computer and start playing. 44

51 7.4.9 MULTICASTING MAIN MENU In this menu, users could configure the multicast address and port used for each channel for data streaming. Three streams for different usage could be configured per channel. These are used for different video data requests from different clients. ADVANCED CONFIG CH1 CH2 CH3 CH4 CONNECTION MULTICAST STREAM1 ADDRESS CAMERA MULTICAST STREAM1 PORT 9000 DETECTION STREAM1 TIME TO LIVE(TTL) 15 ALERT MULTICAST STREAM2 ADDRESS NETWORK MULTICAST STREAM2 PORT 9002 DISPLAY STREAM2 TIME TO LIVE(TTL) 15 RECORD MULTICAST STREAM3 ADDRESS NOTIFY MULTICAST STREAM3 PORT 9004 MULTICASTING STREAM3 TIME TO LIVE(TTL) 15 JOYSTICK TIMEOUT (SECS) 50 LIMIT RECORD STREAM TRANSFER 1) MULTICAST STREAM ADDRESS Configure the addresses used for the three streams per channel. The address range for multicasting is from to Note: The address for each stream per channel should be unique and can t be the same as other stream in the same channel or other channel. 2) MULTICAST STREAM PORT Set the event recording function on / off. Configure the ports used for the three streams per channel. The port range is from 1 to Note: The port for each stream per channel should be unique and can t be the same as other stream in the same channel or other channel. 3) TIME TO LIVE(TTL) Set the connection time in second for each stream from 1 ~ ) TIMEOUT (SECS) Set the timeout in second for transmission attempt in second for this channel, after which the attempt will be down. The options are: 10 / 20 / 30 / 50 / 120 / 240 / ) LIMIT THE TRANSFERING OF THE RECORDING STREAM Set the number of how many record streaming could be transferred at the same time. 45

52 MAIN MENU JOYSTICK In this menu, you can adjust the speed of pan / tilt movement of the speed dome camera or a motorized-pan camera. ADVANCED CONFIG CONNECTION MAX SPEED OF X AXIS CAMERA MAX SPEED OF Y AXIS DETECTION CURVE ORDER OF X AXIS 1 ALERT CURVE ORDER OF Y AXIS 1 NETWORK DISPLAY RECORD NOTIFY MULTICASTING JOYSTICK

53 MAIN MENU 7.5 SCHEDULE SETTING RECORD / EVENT / BUZZER Select the timer type you want to configure (RECORD / EVENT / PUSH VIDEO / BUZZER), choose ON to enable the timer, and select the day and time for this function. SCHEDULE SETTING RECORD RECORD TIMER ON EVENT PUSH VIDEO BUZZER REGULAR REPORT REGULAR REBOOT SUN MON TUE WED THU FRI SAT X axis: Y axis: 0 ~ 24 hours. Each time bar is 30 minutes. Monday ~ Sunday REGULAR REPORT This function is used to send event reports to the specified address. Users could configure up to 5 profiles to receive different reports about specific channels at different time. Note: This function is available only when a hard disk is installed. SCHEDULE SETTING RECORD PROFILE 1 EVENT ACTIVE ON PUSH VIDEO PERIOD DAILY BUZZER DAY OF MONTH 1 REGULAR REPORT HOUR 1 REGULAR REBOOT CHANNEL CH1 EVENT TYPE MOTION SETUP Step1: Select the profile you want to configure, and enable it. Step2: Select the frequency to send reports in PERIOD: DAILY / MONTH / WEEK. Step3: When MONTH or WEEK is selected, select which date or day from DAY OF MONTH or DAY OF WEEK. Step4: Then, select which time you want to receive reports, which channel(s) you want to see, and which event type(s) you want to see (MANUAL / MOTION / ALARM / SYSTEM / TIMER / HUMAN DETECTION). Step5: Configure the address to receive reports. Note: The sender should be configured in ADVANCED CONFIG NETWORK for this function to work properly. For details, please refer to at page

54 MAIN MENU REGULAR REBOOT This function is used to configure this NVR to reboot periodically to ensure the system stability. SCHEDULE SETTING RECORD ACTIVE ON EVENT PERIOD WEEK PUSH VIDEO DAY OF MONTH MON BUZZER HOUR 1 REGULAR REPORT REGULAR REBOOT Step1: Enable this function (ON). Step2: Select the frequency to reboot this device in PERIOD: DAILY / MONTH / WEEK. Step3: When MONTH or WEEK is selected, select which date or day from DAY OF MONTH or DAY OF WEEK. Step4: Select which hour to reboot. 48

55 REMOTE OPERATION 8. REMOTE OPERATION This NVR has divided all 64 channels into four groups for live display and recording. For remote access, you need to configure network settings separately for each group to get the IP address of each group. In other words, one IP address, one group. Note: For network setup please get the setup manual from the supplied CD or from Web Browser You can view the images or operate this device with a web browser, for example, Microsoft Internet Explorer. Note: The supported PC operation systems are Windows 8, Windows 7, Windows Vista & Windows XP. Note: To use Mozilla Firefox or Google Chrome for remote access, please go to Apple s official website ( to download and install QuickTime first. Step 1: Key in the IP address used by this device in the URL address box, such as , and press Enter. You will be prompted to enter the user name and password to access the device. If the port number this device used is NOT 80, you need to key in the port number additionally. The format is ipaddress:portnum. For example, for the IP address and port No. 888, please key in into the URL address box, and press Enter. Step 2: Enter the user name and password, and click OK. You will see a similar screen as the following when the login information is correct. Note: The default user name and password for remote access are both admin. 49

56 REMOTE OPERATION 8.2 Mobile Devices Note: For more details about mobile surveillance via your mobile device, download the instructions of EagleEyes installation and configuration from EagleEyes is a mobile phone program used with our surveillance system for remote surveillance. It has several advantages: It s free (Except EagleEyes Plus for iphone, EagleEyes Plus+ for Android, and EagleEyesHD Plus for ipad). It s compatible with several popular mobile platforms, such as ios and Android Prerequisites Before installing EagleEyes to your mobile device for remote surveillance, make sure you have checked the following: Your mobile platform is ios or Android. Mobile Internet services are subscribed and available to use for your mobile device. Note: You might be charged for Internet access via the wireless or 3G network. For the Internet access rate details, please check with your local network operator or service provider. You have noted down the IP address, port number, user name and password used to access your network camera from Internet Where to download Connect to from your mobile device, and sign in. Note: Please DO NOT try to download EagleEyes from your computer. Select the mobile platform you re using to enter its individual download page. Note: You can also find EagleEyes on App Store / Play Store from your ios / Android mobile devices. When the download is completed, EagleEyes will be installed automatically to the location where all applications are saved in your phone by default, or where you specify Setup Step1: Open EagleEyes to go to the address book. Step2: Then, click +, and select Manual to go to the setting page. 50

57 REMOTE OPERATION Step3: In the setting page, enter all the information needed to access this device in the REQUIRED column, and click Get Type to examine if the information you entered is correct. The device type will be detected properly. Step4: (Optional) Configure the settings in the OPTIONAL column as needed. Step5: Click Save to return to the address book. Enable Guard to receive Push Status. Step6: Click on the item you just added in the address book to access and check the live view. 51

58 APPENDIX 1 COMPATIBLE USB FLASH DRIVE LIST COMPATIBLE USB FLASH DRIVE LIST Please upgrade the firmware of the recorder to the latest version to ensure the accuracy of the following table. If the USB flash drive is not supported by the recorder, you will see on the screen. Note: Please use your PC to format the USB flash drive as FAT32. Note: You can backup up to 2GB video data for one-time USB backup. To backup more data, please set the time & channel(s) you want, and start USB backup again. MANUFACTURER MODEL CAPACITY Transcend JFV35 4GB JFV30 8GB Kingston DataTraveler 1GB PQI U172P 4GB Apacer AH320 2GB AH320A AH220 AH320 8GB 1GB 4GB A-data RB-18 1GB Sandisk Cruzer Micro 2GB Cruzer Micro Cruzer4-pk 4GB 2GB Netac U208 1GB MSI F200 4GB SONY Micro Vault Tiny 2GB 2GB Micro Vault Tiny 4GB Micro Vault Tiny 4GB 1GB 52

59 COMPATIBLE HARD DISK LIST APPENDIX 2 COMPATIBLE HARD DISK LIST Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table. Note: It s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process works properly. Note: To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the device works properly. Seagate* MODEL CAPACITY MODEL CAPACITY Pipeline HD ST CSS Pipeline HD ST500VT000 Pipeline HD ST1000VM002 Pipeline HD ST1000VM GB ST2000VX004 2TB 500GB ST3000VM002 3TB 1TB ST3000VX004 3TB 1TB ST3000VX005 3TB ST SV 1TB ST3000VX006 3TB ST AS 1TB ST3000VX000 3TB ST1000VX000 1TB ST4000VM000 4TB ST1000VX002 1TB ST4000VX002 4TB ST2000VX000 2TB ST6000VX0001 6TB** ST2000DM001 2TB ST6000VX0011 6TB** WD MODEL CAPACITY MODEL CAPACITY WD10PURX 1TB WD30EURX 3TB WD20PURX 2TB WD30EFRX 3TB WD20EURS 2TB WD40PURX 4TB WD20EURX 2TB WD40EURX 4TB WD20EFRX 2TB WD60EURX 6TB** WD2002FAEX 2TB WD60PURX 6TB** WD30PURX 3TB TOSHIBA MODEL CAPACITY MODEL CAPACITY DT01ACA GB MD03ACA200V 2TB DT01ABA050V 500GB DT01ABA300V 3TB DT01ACA100 1TB DT01ACA300 3TB DT01ABA100V 1TB MD03ACA300V 3TB DT01ACA200 2TB MD03ACA400V 4TB DT01ABA200V 2TB MD04ABA500V 5TB 53

60 BATTERY REPLACEMENT APPENDIX 3 BATTERY REPLACEMENT The time reset after power failure, for example, caused by a power outage, will cause the disorder of the recorded data, and users may have problems in searching the event clip they want. To keep the device time from resetting, a non-chargeable lithium battery, CR2032, is installed in the device. However, the device time might still get reset when the battery is low or even running out of power. If so, please replace the device battery, CR2032, right away as instructed below. How to replace CR2032 Note: The lithium battery, CR2032, is a non-chargeable battery, and should be purchased separately. Please replace only with the same or equivalent type battery in case of danger. Step1: Stop all recording immediately to prevent the disorder of the recorded data. Then, back up the recorded data if necessary. Step2: Power off the device, and disconnect the power. Step3: Remove the device cover, and find the battery on the mainboard. Step4: Push the release as indicated below to remove the battery. Step5: Get a new battery and install it to its slot on the main board. For Type 1, install it with the side of CR2032 facing up as shown above. For Type 2, install it without the side of CR2032 facing you as shown above. Step6: Replace the cover and connect to power. Step7: Set the date & time, and resume recording. 54

61 SPECIFICATIONS APPENDIX 4 SPECIFICATIONS Model 1 Model 2 Hardware Video Input Video Output One LAN port (up to 64 IP cameras) HDMI One LAN port (up to 64 IP cameras, but only 36 channels are displayed by default) Video Output Resolution 1920 x 1080 HDD Storage** Mini SAS Port RS-485 Port USB Ports Alarm Out IR Remote Control Ethernet Software LAN port Internet port Ten 6TB HDDs YES YES Two on the front panel: one for video backup to USB flash drive, and another for NVR control via a USB mouse YES YES 1000Mbps 1000Mbps Video Compression Format H.264 Audio Compression Format G711 Local / Remote Display Mode 64CH 36CH Local / Remote Playback Mode Local Single Channel Playback Recording Mode Recording Throughput Pre-alarm Recording Quick Search Event Notification Security Remote Access 16CH YES Manual / Event / Alarm / Schedule Up to x 720, Up to 192Mbps Up to x 1080, Up to 192Mbps YES Time / Event Push Status / Video Mail / Message Mail 4 user access levels with password (1) Internet Explorer on Windows operating system (2) CMS Lite, 24CH CMS software for Windows operating system (3) EagleEyes on ios & Android mobile devices Max. Online User 18 CMS Trident Support YES (E-Map / Health Check / Event Monitor Only) 55

62 SPECIFICATIONS General Model 1 Model 2 Power Source (±10%) DC19V / 9.47A Power Consumption (±10%) Power Redundancy 55.1W (without a hard disk and camera connected) Operating Temperature 10 ~ 40 (50 ~104 ) Dimensions (mm)*** Minimum PC Browsing Requirements Peripherals YES (L) x (W) x (H) Intel core i3 or higher, or equivalent AMD 2GB RAM AGP graphics card, Direct Draw, 32MB RAM Windows 10, Windows 8, Windows 7, Windows Vista & Windows XP, DirectX 9.0 or later Internet Explorer 7.x or later (Windows Edge not supported) HDMI Matrix (HDM02) / Rack Mount / 10-bay Disk Array (AVX993) *The specifications are subject to change without notice ** HDDs are optional. *** Dimensional tolerance:.±5mm 56

63 MENU TREE APPENDIX 5 MENU TREE QUICK START GENERAL CHANNEL TITLE EVENT STATUS DATE DISPLAY MOUSE SENSITIVITY RECORD CONFIG TIME SETUP TIME NETWORK TIME PROTOCOL SIMULATION EaZy SYSTEM ACCOUNT TOOLS LANGUAGE UPGRADE NETWORK UPGRADE BACKUP CONFIG RESTORE CONFIG ENABLE AUTO PLUG AND PLAY BIND MAC ADDRESS SYSTEM INFO AUTO KEY LOCK(S) CLEAR HDD RESET DEFAULT REMOTE CONTROL ID DEVICE TITLE SERIAL TYPE VIDEO FORMAT VERSION BACKUP SCHEDULE ONLINE EVENT INFORMATION QUICK SEARCH EVENT SEARCH HDD INFO EVENT LOG ADVANCED CONFIG CONNECTION CAMERA BRIGHTNESS CONTRAST SATURATION COV. REC REC AUDIO CHANNEL TITLE PORT FORWARD ENABLE PORT FORWARD DETECTION ALARM INTERNAL ALARM* SENSITIVITY MOTION AREA PRIVACY MASK REGION OF INTEREST ALERT EXT. ALERT INT. BUZZER KEY BUZZER VLOSS BUZZER MOTION BUZZER ALARM BUZZER HDD BUZZER ALARM DURATION (SEC) HDD NEARLY FULL (GB) HDD OVERHEAT ALERT ( C) 57

64 * For selected models only SCHEDULE SETTING NETWORK DISPLAY RECORD NOTIFY MULTICASTING RECORD EVENT PUSH VIDEO BUZZER REGULAR REPORT REGULAR REBOOT MENU TREE WAN LAN DDNS NETWORK MONITOR SNMP V1/V2 SNMP V3 RTP EaZy FULL SCREEN DURATION MULTI-SCREEN DURATION DISPLAY COVERT HDD DISPLAY MODE BRIGHTNESS CONTRAST SATURATION COVERT UNLOCK IN SUPERVISOR MODE DISPLAY LAYUT FOR SIX CHANNELS MANUAL RECORD EVENT RECORD TIMER RECORD PRE-ALARM RECORD OVERWRITE KEEP DATA LIMIT (DAYS) RECORD CONFIG NVR MODE* PUSH STATUS MESSAGE MAIL VIDEO MAIL VIDEO FTP 58

65 EAZY NETWORKING APPENDIX 6 EAZY NETWORKING EaZy Networking is a free P2P cloud service to connect AVTECH devices to the Internet automatically by plug-and-play, enabling you to check the live view via your mobile device or laptop at anytime. In most cases, the device is connected via P2P. Connection via the relay server is only applied to some complex environments such as the private IP-based network environment used by a large enterprise. There is no speed limitation of P2P connection. For connection via the relay server, the speed is up to 10FPS@512kbps. To obtain stable transmission, it's recommended to purchase our data plan of 1GB or 7GB. Each device will enclose a 2GB data plan for a free trial. EaZy Networking could be configured via EagleEyes on an ios / android device, or via Internet Explorer. Before using this function, make sure: This device is connected to a switch or router, and the switch or router is ready for Internet connection. The network icon on the top right corner is, not. You have an ios / Android mobile device with EagleEyes installed, or a PC / laptop with Internet Explorer installed. A6.1 Via EagleEyes on ios / Android Device A6.1.1 Setup Step1: Right-click to show the main menu, and select NETWORK WAN. Set NETWORK TYPE to DHCP, and make sure the network icon on the top right corner is changed from to. Note: If the setting is made via the Setting Wizard, the network type will be automatically switched to DHCP. ADVANCED CONFIG CAMERA WAN DDNS PROTOCOL EaZy DETECTION NETWORK TYPE DHCP ALERT IP NETWORK GATEWAY DISPLAY NETMASK RECORD PRIMARY DNS DEVICES SECONDARY DNS DCCS PORT 80 IVS CHECK INTERNET AVAILABILITY BY ADDRESS NOTIFY MAC: 00:0E:53:EC:A7:B4 Step2: In the same menu, select EaZy. Enable EaZy Networking, and leave this page open. You ll need to scan the QR code later. QUICK START GENERAL ENABLE EAZY NETWORKING ON TIME SETUP DAYLIGHT EaZy 59

66 EAZY NETWORKING Step3: Open EagleEyes on your mobile device, and select on the top left corner in the address book. Then, click. Step4: Click Login in the section of Cloud and register an account for Cloud Service. If you ve got an account, please just log in. Step5: Go back to the address book and click + to add a new device. There are two methods to add new devices, EaZy and Manual. Select EaZy, and choose the recorder icon to continue. 60

67 EAZY NETWORKING Step6: Click in the section of MAC address to open the QR code scan page, and scan the QR code on the device screen mentioned in Step2. The MAC address will be filled automatically. Fill in the Captcha code manually, and click Apply. Step7: Follow the on-screen instruction to finish the rest of the settings, and see if this device is added successfully to the address book as a cloud device. At the same time, you ll be prompted to confirm if you want to remove the default user name and password. When the default user name and password are removed, you can ONLY use the user name and password of the cloud service to access this recorder locally and remotely. If you forget the user name and password of the cloud service, you could only reset the recorder and do all configurations again. When the default user name and password are kept, other people might be able to access this recorder if they know the default user name and password of this recorder. Confirm if you want to keep the default account to continue, and return to the address book. You ll see the newly-added device in the address with a cloud icon on it. Step8: Click the newly-added device and see if you could access successfully. 61

68 EAZY NETWORKING A6.1.2 Checking Remaining Data Allowance Step1: Log into the cloud service. Step2: Select Details to go to account information, and select Available Data Allowance. A6.1.3 Sharing Cloud Device Access to Other Account(s) Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be failed because it is still restricted to the maximum online user setup of the device. Step1: Log into the cloud service. Step2: Select Buddy to go to the buddy sharing page. Then, choose the cloud device you want to share, and switch from OFF to Share. 62

69 EAZY NETWORKING Step3: Enter the cloud account or the registered by the account, and select Add. Step4: Check again the account to which you want to share your cloud device, and select Next to confirm and continue. Step5: Specify the access permission of the specified account, which account s data allowance should be consumed after access successfully, and how long the account is allowed to stay after access successfully. Who should pay data allowance: Who should pay data allowance I Buddy The order to consume data allowance The free data allowance provided by the device -> The additional data allowance shared to other account(s) by the owner -> The additional data allowance of the device s owner -> The data allowance shared to other account(s) by the buddy The additional data allowance of the buddy -> The data allowance shared with other account(s) by the buddy Note: When there s no data allowance to use, the network transmission will be down to 1 FPS. To restore the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the network settings by themselves. 63

70 EAZY NETWORKING Step6: Check again the configurations you made for the account to which you want to share your cloud device, and select Share! to confirm. Step7: (Optional) Configure the data allowance shared to other accounts to use. Step8: Return to the address book of EagleEyes. You ll see the device being shared is marked with an icon of two people. A6.2 Via Internet Explorer on PC / Laptop Note: EaZy Networking setup via a web browser is only available on Internet Explorer. A6.2.1 Setup Step1: Right-click to show the main menu, choose (ADVNACED CONFIG), select NETWORK WAN. Set NETWORK TYPE to DHCP, and make sure the network icon on the top right corner is changed from to. Note: If the setting is made via the Setting Wizard, the network type will be automatically switched to DHCP. ADVANCED CONFIG CONNECTION WAN LAN DDNS NETWORK MONITOR SNMP V1/V2 SNMP V3 RTP EaZy CAMERA NETWORK TYPE DHCP DETECTION IP ALERT GATEWAY NETWORK NETMASK DISPLAY PRIMARY DNS RECORD SECONDARY DNS NOTIFY PORT 88 MULTICASTING INTERNET AVAILABILITY ADDRESS JOYSTICK 64

71 EAZY NETWORKING Step2: In the same menu, select EaZy. Enable EaZy Networking, and write down the MAC address starting with 000E53 under the QR code. You ll need it later. QUICK START CONNECTION WAN LAN DDNS NETWORK MONITOR SNMP V1/V2 SNMP V3 RTP EaZy CAMERA ENABLE EAZY NETWORKING ON DETECTION ALERT NETWORK DISPLAY RECORD NOTIFY MULTICASTING JOYSTICK Step3: Open Internet Explorer on a PC / laptop, and enter In the login page, register an account for Cloud Service. If you ve got an account, please just log in. Note: You PC must be connected to Internet. Step4: For the first time to access this website, you ll be prompted to install a plugin: EaZy Control. Please install this plugin to ensure the service works properly. Note: If you re not prompted to install the plugin, please lower the security level of Internet Explorer, and try to log into he cloud service again. Step5: Click + to add a new device and you ll be prompted to install a program, EaZy Wizard. Follow the instructions to install this program. 65

72 EAZY NETWORKING Step6: Enable EaZy Wizard, and click Start to go to the login page. Log into the cloud service. Step7: Select the recorder picture, or choose DVR / NVR on the bottom right corner. Then, enter the MAC address you wrote down in Step2, and the security code. Click Apply to continue. Step8: When your device is found, you ll be directed to the next page to change the device title if you want. Note: The device name changed here will be fixed and can t be changed later. Click Apply to continue. You ll be prompted to confirm if you want to remove the default user name and password. When the default user name and password are removed, you can ONLY use the user name and password of the cloud service to access this recorder locally and remotely. If you forget the user name and password of the cloud service, you could only reset the recorder and do all configurations again. When the default user name and password are kept, other people might be able to access this recorder if they know the default user name and password of this recorder. Confirm if you want to keep the default account, and click Apply to continue and return to the main page. 66

73 EAZY NETWORKING Step9: You ll see the newly-added device with a cloud icon on the main page. Click the device and see if you can access the device successfully. A6.2.2 Checking Remaining Data Allowance Step1: Log into the cloud service. Step2: Select Account Information on the top right corner to go to account information, and select Available Data Allowance. A6.2.3 Sharing Cloud Device Access to Other Account(s) Note: One cloud device could be shared up to 30 cloud accounts, but the access to the device might be failed because it is still restricted to the maximum online user setup of the device. Step1: Log into the cloud service. Step2: Select Buddy Share to go to the buddy sharing page. Then, choose the tag Your own device(s), and select Share With Buddy. 67

74 EAZY NETWORKING Step3: Choose the cloud device you want to share, and click Next to enter the cloud account or the registered by the account you want to share with. Then, select Add. Step4: Check again the account to which you want to share your cloud device. To add more accounts, select Add; to remove the existing account, select Delete; to continue buddy setup, select Next. Step5: Specify the access permission of the specified account, which account s data allowance should be consumed after access successfully, and how long the account is allowed to stay after access successfully. Who should pay data allowance: Who should pay data allowance I Buddy The order to consume data allowance The free data allowance provided by the device -> The additional data allowance shared to other account(s) by the owner -> The additional data allowance of the device s owner -> The data allowance shared to other account(s) by the buddy The additional data allowance of the buddy -> The data allowance shared with other account(s) by the buddy Note: When there s no data allowance to use, the network transmission will be down to 1 FPS. To restore the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the network settings by themselves. Step6: Check again the configurations you made for the account to which you want to share your cloud device, and select Share! to continue. Step7: (Optional) Configure the data allowance shared to other accounts to use. 68

75 Step8: Return to the main page. You ll see the device being shared is marked with an icon of two people. EAZY NETWORKING A8.3 Cloud Icons Device connection ok Device connection failed Device being shared to you and connection ok Device being shared to you and connection failed Device shared to other account and connection ok Device shared to other account and connection failed 69

76 PUSH VIDEO CONFIGURATION APPENDIX 7 PUSH VIDEO CONFIGURATION A7.1 Alarm Sensor Connection Connect the alarm sensor, such as magnetic contacts, to the alarm-in port on the NVR rear panel. Alarm-in 1 corresponds to video channel 1, alarm-in 2 corresponds to video channel 2, and so on. Note: The voltage restriction for alarm-in device connection is under DC24V 1A. A7.2 Configuration Before configuring Push Video, make sure: 1. The system is set up as described in 2. CONNECTION at page This device is connected to Internet. 3. You ve installed the app, EagleEyes, on your ios or Android mobile devices. For details, please refer to 8.2 Mobile Devices at page 50. Step1: Right click to show the main menu. Go to (ADVANCED CONFIG.) NOTIFY. In PUSH VIDEO, select the alarm device you want, and configure the alarm type. For details, please refer to PUSH VIDEO at page 41. ADVANCED CONFIG CONNECTION PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL VIDEO FTP CAMERA RESET ALL GUARD CONNECTION SUBMIT DETECTION ALARM TRIGGERED DEVICE ALARM IN 1 ALERT CH01 ALARM OFF / INTERNAL ALARM CH1 NETWORK CH02 ALARM OFF CH2 DISPLAY CH03 ALARM N.O. office RECORD CH04 ALARM OFF CH4 NOTIFY MULTICASTING JOYSTICK Step2: Open EagleEyes, and add this device to the EagleEyes address book. Step3: Enable Push Video as described below, and try to trigger your sensor to see if you can receive Push Video successfully. 70