Migrating from ASA to SMGR. David Lover - Arrow Systems Integration, VP of Strategy and Technology

Transcription

1 Migrating from ASA to SMGR David Lover - Arrow Systems Integration, VP of Strategy and Technology

2 Communication Manager System Administration > System Manager s Use Yesterday, Today, and Tomorrow > Commonly performed tasks > Review of ASA/SMGR Feature Parity 2

3 Getting Started with Avaya Aura System Manager > Used to Manage Session Manager (which is used for SIP registration/routing) > Required for Administration of SIP Stations Conferencing Presence Collaboration Environment > SMGR provides a central point of administration for multiple elements such as Communication Manager Messaging IP Office CS

4 Avaya Aura System Manager Session Manager Admin 4

5 Avaya Aura System Manager Session Manager Admin 5

6 Avaya Aura System Manager Session Manager Admin 6

7 Avaya Aura System Manager Session Routing 7

8 Avaya Aura System Manager Session Routing 8

9 Avaya Aura System Manager Session Routing 9

10 Avaya Aura System Manager Session Routing 10

11 Avaya Aura System Manager SIP User Admin 11

12 Avaya Aura System Manager SIP User Admin 12

13 Avaya Aura System Manager 13

14 Endpoint Management in ASA > ASA allows users to manage endpoints 4 ways Using GEDI Using Terminal Emulation Using Add User Wizard Using Import Data > Everyone has a preferred way of doing this with GEDI and Terminal Emulation being the most widely used 14

15 Endpoint Management in System Manager > System Manager has 5 ways to manage endpoints! > Communication Manager Enhanced Mode (GEDI) Classic Mode (Terminal Emulation) > User Management Bulk Import/Export > Web Services Enables developers to create applications that communicate directly with System Manager > Flow-through Provisioning LDAP Synchronization User Provisioning Rule 15

16 Automating User Creation User Provision Rules > Can configure it so that you only have to basic information (first name, last name, and login name). System Manager will do the rest. Pick an Extension, assign domains Build the E.164, Build a voic box, presence, conferencing, etc. 16

17 Automating User Creation User Provision Rules > Can configure it so that you only have to basic information (first name, last name, and login name). System Manager will do the rest Pick an Extension, assign domains Build the E.164, Build a voic box, presence, conferencing, etc. 17

18 Automating User Creation User Provision Rules > Can configure it so that you only have to basic information (first name, last name, and login name). System Manager will do the rest Pick an Extension, assign domains Build the E.164, Build a voic box, presence, conferencing, etc. You can still tweak specific settings before committing the creation of new user. 18

19 Endpoint Management in System Manager > When adding an endpoint from System Manager an administrator has the option of adding the endpoint, Agent and VDN to the Intra-switch CDR on Communication Manager > When removing an extension the options can be selected to have System Manager perform the remove from the selected objects > This can be set on a per switch basis 19

20 ACD Agent Administration in ASA > ASA allows users to manage agents using GEDI Terminal Emulation Import 20

21 ACD-Agent Administration in SMGR > SMGR allows users to administer agents using Enhanced View Classic View Import 21

22 ACD-Agent Administration in SMGR Classic view 22

23 ACD-Agent Administration in SMGR Enhanced View 23

24 ACD-Agent Administration in SMGR Bulk Edit 24

25 Manage Announcements in ASA > Announcement capability on a per CM basis Add View Save Delete Backup Restore Move Broadcast 25

26 Manage Announcements in System Manager > Announcement capability on a single Communication Manager or on multiple Communication Managers View Edit Add Delete Save Backup All Download Restore Move Broadcast File Transfer Setting List Usage Extension Compact Flash Configuration 26

27 Managing Coverage Paths in ASA > ASA manages coverage paths on a per Communication Manager basis > Commands can be run immediately or scheduled to run at a later time 27

28 Managing Coverage Paths in System Manager > System Manager allows a user to search and view coverage paths across a singe or multiple Communication Managers > Run immediately or schedule the change for a later time 28

29 Reporting in ASA > ASA allows a user to enter or select any list or display command they want to capture in a report > Select the fields they want in the report > The report can be exported to a string and field delimited file > Saved in SAT screen format > ed > Reports are run on a per Communication Manager > Note: on station/endpoint reports no button data is part of the report 29

30 Reporting in System Manager > Allows the user to select the Communication Manager or multiple Communication Managers they want to generate the report from > Select the fields they want in the report > Select the format for the report CSV PDF HTML Other (.txt with delimiter) > Select the location of the report Local SCP/SFTP Server > Schedule or Run Now 30

31 SMGR provides very powerful searches and filters Most screens have a global search field that support > Endpoints/Stations > Agent-LoginIDs > Announcements > Audio Groups > VRTs, VDNs, Vectors > Off-PBX Station Mappings > Hunt Groups > Data Modules > Trunk Groups > Signaling Groups 31

32 SMGR provides very powerful searches and filters Most tables allow you to sort by columns just click on the header You can also enable a filter, per column, to do a quick search 32

33 SMGR provides very powerful searches and filters Most tables support the Advanced Search for VERY powerful pattern matching for relevant fields 33

34 Real Time Terminal Emulation with the Element Cut Through 34

35 ASA s General Tab 35

36 ASA s Advanced Tab Create New Template via Endpoint Template in SMGR 6.x Use Template - via Endpoint Template in SMGR 6.x Generate Call Accounting - via DevConnect Partner Reports Capability introduced in SMGR Export Data (Excel) Limited to SMGR Database in SMGR 6.3.4; expanded in Import Data (Excel) Limited to SMGR Database in SMGR 6.3.4; expanded in Find and Replace via global endpoint change in SMGR 6.x Start Emulation via Element Cut-Through in SMGR 6.x 36

37 ASA s Fault and Performance Tab 37

38 CM Notify Enabling 2-way sync is NOT as easy as checking the Enable Notifications box in SMGR, but is well documented in Chapter 26 of the Administering Avaya Aura System Manager > Exchanging CM and SMGR Certs with each other > Configuring Sync Notify in SMGR > Enabling two-way TLS in CM 38

39 Migrating from ASA to SMGR David Lover - Arrow Systems Integration, VP of Strategy and Technology