Integrated Management - Network Management Release 5.2 Service Pack 7 Release Notes

Transcription

1 Integrated Management - Network Management Release 5.2 Service Pack 7 Release Notes Issue 1 August 2011

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3 Contents Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 3 Integrated Management - Network Management 5.2 Service Pack 7 Release Notes 3 Product Support Notices Enhancements delivered in Integrated Management - Network Management 5.2 SP 74 Integrated Management - Network Management 5.2 Service Pack 7 fixes... 5 Known issues and workarounds in Network Manangement Release 5.2 Service Pack 76 Integrated Management Software Line-up for Release 5.2 SP Network Management Release 5.2 SP Performance and Adminstration Release 5.2 SP Integrated Management - Network Management 5.2 Service Pack 6 fixes Integrated Management - Network Management 5.2 Service Pack 5 fixes Integrated Management - Network Management 5.2 Service Pack 4 fixes Known Issues and Workarounds Third-party software license Using Network Management on Microsoft Windows Vista Operating System.. 20 Using Network Management on Microsoft Windows 7 Professional Operating System21 Integrated Management - Network Management 5.2 Service Pack 3 fixes Integrated Management - Network Management 5.2 Service Pack 2 fixes Integrated Management - Network Management 5.2 Service Pack 1 fixes Integrated Management - Network Management Release 5.2 Service Pack 7 August

4 Contents Integrated Management - Network Management Release 5.2 Service Pack 7 August

5 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 Integrated Management - Network Management 5.2 Service Pack 7 Release Notes Integrated Management - Network Management service packs are cumulative. Network Manangement Release 5.2 Service Pack (SP) 7, includes modifications and enhancements specific to this service pack and from earlier service packs, if any. This release notes contain the following: Table 1: Enhancement in Network Management 5.2 SP 7 on page 4 Table 2: Changes delivered to Network Management Release 5.2 SP 7 on page 5 Table 3: Known issues and workarounds in Network Manangement Release 5.2 SP 7 on page 6 For a list of software line-up for Release 5.2 SP 7, refer to Integrated Management Software Line-up for Release 5.2 SP 7 on page 7 For information on fixes made in previous service pack releases, refer to Integrated Management Network Management 5.2 previous Service Pack fixes on page 23. Product Support Notices Some problems are also documented as Product Support Notices (PSN). The PSN number defines the related document and appears in the Problem column in the tables. To read the PSN description online: 1. Go to the Avaya support site at 2. Click Products. A pop-up window appears. Enter the name of the product in the window, in this case Integrated Management (all offers). You can even select the product from the A-Z list in the bottom right corner of the pop-up window. 3. On the Products page, click Product Notices > Product Support Notices. The Product Support Notices page lists the.pdf document with the PSN number in the table under Title. 4. Click the PSN title link to open the PSN. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

6 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 Enhancements delivered in Integrated Management - Network Management 5.2 SP 7 Note: Note: The work items are for internal reference by Avaya engineers only, and do not in anyway impact the end users of this document. Table 1: Enhancement in Network Management 5.2 SP 7 Work item Enhancement Network Management Console wi The system now supports AES and Voice Portal traps in Event Manager. 4 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

7 Product Support Notices Integrated Management - Network Management 5.2 Service Pack 7 fixes Note: Note: The work items are for internal reference by the Avaya engineers only, and do not in anyway impact the end users.of this document. Table 2: Changes delivered to Network Management Release 5.2 SP 7 Work items Problems in Network Management Solution Network Management Console wi wi wi wi Network Management Console displayed some of the interface statuses incorrectly. Network Manangement Console did not discover more than 1000 IP endpoints. The system did not immediately close the SSH sessions that the system created in certain scenarios, and this caused addition or modification operations to fail. PIM for Gateways The system did not close the CLI sessions after a job creation. The issue has been fixed in this release. The issue has been fixed in this release. The SSH sessions get closed immediately after the operation ends. The issue has been fixed in this release. Software Update Manager wi wi When screen resolution was less than or equal to 1024x768, the control buttons of Software Update Manager were not seen. The system did not support the proxy authentication for Safe Login. The issue has been fixed in this release The issue has been fixed in this release. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

8 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 Known issues and workarounds in Network Manangement Release 5.2 Service Pack 7 Table 3: Known issues and workarounds in Network Manangement Release 5.2 SP 7 Known Issues Workarounds The system does not correctly recommend the latest Kernel Updates for Avaya Aura Communication Manager due to a problem in Software Update Manager. You cannot see any entries under Available Kernel Update and Entitled Kernel Update column in the CM Software management tab. When you try to install Aura Communication Manager, the system does not complete the update process. The status column of the Media Server details dialog displays the status as pending_comm. In the Kernel/Platform/Security Updates of the CM Software management dialog, Software Update Manager incorrectly displays an option of installing the Kernel update specific to Avaya Aura Communication Manager Release or any other Avaya Aura Communication Manager release. If you change the SCP user password in Configuration Backup Restore but not in Software Update Manager, and you restart Avaya services, the system reverts the SCP password in Configuration Backup Restore to the password stored in Software Update Manager Execute the /usr/bin/sudo update_commit CM_Update_Name command manually on Communication Manager SAT. For example /usr/bin/ sudo update_commit KERNEL AV7d. Although you can install the Avaya Aura Communication Manager Kernel update on any Avaya Aura Communication Manager release through Software Update Manager, you must install it only on Avaya Aura Communication Manager Whenever you update the SCP user password, update it in both Software Update Manager and Configuration Backup Restore. 6 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

9 Product Support Notices Integrated Management Software Line-up for Release 5.2 SP 7 The following tables give the operating System (OS), third Party Packages and the virtual machine support that the various Integrated Management applications support. Table 4: Site Administration Release 5.2 SP 7 Operating System Third Party Applications & Packages Virtual Machine Support Additional Notes Windows 7 Professional (32-bit and 64-bit) Windows XP Professional with SP 3 Windows Vista (32-bit and 64-bit) Windows 2003 Server with SP2 (Standard and Enterprise) Microsoft Windows 2000 Server with Service Pack 4 Microsoft Windows 2000 Professional with Service Pack 4 n/a n/a of 1 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

10 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 Network Management Release 5.2 SP 7 Table 5: Network Management 5.2 SP 7- Network Management Server Operating System Third Party Applications & Packages Virtual Machine Support Additional Notes Windows XP Professional with SP 3 Windows Vista (32-bit and 64-bit) Windows 2003 Server with SP2 (Standard and Enterprise) Microsoft Windows 2000 Server with Service Pack 4 JRE Version _11 Apache Server Version Tomcat Server 5.5 VMWare ESX 3.0 VMWare ESX of 1 8 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

11 Product Support Notices Table 6: Network Management 5.2 SP 7 - Network Management Client Operating System Third Party Applications & Packages Virtual Machine Support Additional Notes Windows 7 Professional (32-bit and 64-bit) Windows XP Professional with SP 3 Windows Vista (32-bit and 64-bit) Windows 2003 Server with SP2 (Standard and Enterprise) Microsoft Windows 2000 Server with Service Pack 4 Microsoft Windows 2000 Professional with Service Pack 4 JRE Version 1.6.0_16 Browsers - IE6, IE7, Firefox 3.0, Firefox 3.5, and Firefox 3.6 VMWare ESX 3.0 VMWare ESX 3.5 There is only support for IE8 on Windows 7 Professional 1 of 1 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

12 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 Performance and Adminstration Release 5.2 SP 7 Table 7: Performance and Adminstration 5.2 SP 7 - P & A Server Operating System Third Party Applications & Packages Virtual Machine Support Additional Notes RHEL Linux 5.5 and earlier versions (x86 and x64) RHEL Linux ES R4.8 and earlier (x86 and x64) RHEL Linux AS R4.8and earlier (x86 and x64) JRE Version _23 Apache Version Tomcat Version VMWare ESX 3.0 VMWare ESX 3.5 There is support for RHEL R4.x only in case of upgrade to Performance & Administration 5.2. There is no support for fresh installation of Performance & Administration on any RHEL R4.x. 1 of 1 10 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

13 Product Support Notices Table 8: Performance & Administration 5.2 SP 7 - P & A Client Operating System Third Party Applications & Packages Virtual Machine Support Additional Notes Windows 7 Professional (32-bit and 64-bit) Windows XP Professional with SP 3 Windows Vista (32-bit and 64-bit) Windows 2003 Server with SP2 (Standard and Enterprise) Microsoft Windows 2000 Server with Service Pack 4 Microsoft Windows 2000 Professional with Service Pack 4 JRE Version _23 Browsers - IE6, IE7, Firefox 3.0, Firefox 3.5, and Firefox 3.6 VMWare ESX 3.0 VMWare ESX 3.5 There is only support for IE8 on Windows 7 Professional For Performance & Administration Client, the JRE minor version must be equal to or greater than the server's minor version 1 of 1 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

14 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 Integrated Management - Network Management 5.2 Service Pack 6 fixes The following are the fixes in Integrated Management - Network Manangement 5.2 Service Pack 6. Table 9: Changes delivered to Network Management Release 5.2 Service Pack 6 Problems in Network Management Solution Network Management Console with VoIP System View The system allowed you to select non-ssh and non-snmpv3 devices from the Secure Access Administration device list even though SSH was not supported. Hence, synchronization and user configuration on the device failed with an SSH error. When you configured the SNMP options in Network Management Console with the SNMPv3 parameters and added or discovered the devices with the same SNMPv3 credentials, all interfaces of all SNMP v3-enabled devices displayed the status as Fatal (red). When you reversed the configuration to SNMP v1 the interfaces appeared Green. You installed Network Management 5.2 GA load with Network Management SP 5, and registered a G430 gatewy with the Communication Manager. Then you configured multiple E1 ISDN PRI trunks along with multiple signaling groups in Communication Manager and created a Device profile for a G430 gateway discovered through the Network Management Console. Now when you tried to fetch Multiple signaling groups in a Communication Manager Extract, the system didn't return the information as part of G430 Device Profile. When you manually added a device to the map, at first, the system added the device with the SNMPv1 option that you provided, but later Network Management Console changed the same SNMPv1 credentials to the pre-configured SNMP option from the list. The non-snmpv3 and non-ssh compliant devices have been removed from the Secure Access Administration device list. This has been fixed in this release. This has been fixed in this release. This has been fixed in this release. 12 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

15 Product Support Notices Software Update Manager Software Update Manger displayed the wrong recommended firmware version for the MM710B media module hosted on the Avaya G700 media gateway. This has been fixed in this release. Run "Image Analyzer" with this update, to get the correct recommended version. Provisioning and Installation Manager The system did not allow you to push trunk group configuration onto G430 with Provisioning and Installation Manager. This has been fixed in this release. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

16 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 Integrated Management - Network Management 5.2 Service Pack 5 fixes The following are the fixes in Integrated Management - Network Manangement 5.2 Service Pack 5. Table 10: Changes delivered to Network Management Release 5.2 Service Pack 5 Problems in Network Management Solution Network Management Console with VoIP System View After performing discovery, duplicate CLAN entries were sometimes.seen. Pop-up notifications for traps were not delivered to Network Management (NM) clients other than the one running on the server machine itself. If backup file names were localized, backup creation in Network Management backup utility failed in locales other than English. P Office System Status did not support Firefox and auto login. No duplicate entries of CLAN appear now. The pop-up notifications are delivered to remote clients too. The localized name has been removed from the backup name. IP Office System Status now supports Firefox and auto login Network Management Service Pack 5 Installer Adobe Flash player was packaged in Network Management till NM 5.2 SP4.and it was installed by service pack installer. Flash Player no longer ships with Network Management and it is not installed automatically by Network Management Service Pack Installer from SP5 onwards. It is the responsibility of the user to download and install the right Flash Player for Internet Explorer or Firefox. Software Update Manager Avaya Customers who are registered as Business Partners (BP) were not able to get some soldto's linked to BP Account. Users could not reset G700 during manual reset. There were problems with downloads that have multiple Firmware versions based on Hardware version. This was due to problems in software library. User needs to provide additional BP Link ID, which is available at User Profile Page on Avaya Support WebSite. Users can now reset G700 during manual reset. This issue has been fixed by Versions.xml Configuration changes. 14 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

17 Product Support Notices Provisioning and Installation Manager Provisioning and Installation Manager for Branch Gateways was not setting/pushing SLS sations on G430 gateway when the entension had special characters "_,." Provisioning and Installation Manager For IP Office (PIMIPO) was throwing exception while getting device list from NMC if NM is installed on different drive (other than C:\Program files) or on 64-bit OS. IP Office device backup failed if the size of configuration was more than 200k. Provisioning and Installation Manager for Branch Gateways now sets/pushes SLS sations on G430 gateway when the entension has special characters "_,." The issue has been fixed and no exception, relating to this, is now thrown up. IP office does not fail now even if the size of configuration is more than 200K. Integrated Management - Network Management 5.2 Service Pack 4 fixes Avaya now supports client access to Network Management applications using Internet Explorer 8 on Windows 7 Professional (x86 and x64). Avaya does not support any other Web browser on Windows 7 Professional (x86 and x64). Table 11: Changes delivered to Network Management Release 5.2 Service Pack 4 Changes delivered to Network Solution Management Network Management Console with VoIP System View The CM Server Passwords tab in NMC Options is enhanced and now supports the export and import of Communication Manager Server data. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

18 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 In the previous release, IP discovery did not work correctly under the following conditions: The issue is fixed in this release. the interface discovery option is disabled [Actions > Discover Interfaces] a router-based discovery is fired In the previous release, customers were unable to see the IP phone for the Communication ManagerCommunication Managers in the Server Separation Mode, and extensions with port X were missing. The issue is fixed in this release. In the previous release, the CM server s IP Interface information [in standby mode] did not correctly display in the Interfaces tab. In the previous release, for some devices SNMP default setting was incorrect. The issue is fixed in this release. The issue is fixed in this release. In the previous release, after logging out the Discover Interfaces checkbox status would be lost. On logging in again, the Discover Interfaces checkbox status would always be set to false. In the previous release, the phone data would not be discovered if you added Communication Manager with ASG login user. The issue is fixed in this release. The Discover Interfaces checkbox status is now saved for the corresponding map. For new maps that are created in NMC, the default for Discover Interfaces checkbox status is true. The issue is fixed in this release. Network Management Service Pack 4 Installer Network Management Service Pack 4 Installer is now enhanced to clean the Java cache on the server for the local administrator account [which is used to install the service pack]. You must still clean the Java cache on the client machine. 16 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

19 Known Issues and Workarounds Network Management 5.2 Service Pack 4 supports the latest version of IP Office Manager 7.0 (15). In the previous release, Tomcat had a parameter incorrectly set. Due to this, the directory listing was enabled. The issue is fixed in this release. In the previous release, after uninstalling Network Management 5.2 some Network Management 5.2 links were still visible. In the previous release, after uninstalling IP Office Manager 7.0, IP Office Manager 7.0 and related support is still visible. In the previous release, a SFAP user name could only be 30 characters long. Software Update Manager The issue is fixed in this release. Now after uninstalling no Network Management 5.2 related links are visible. The issue is fixed in this release. Now after uninstalling no IP Office Manager 7.0 or its related support are visible. The issue is fixed in this release. SUM now supports a SFAP user name that is longer than 30 characters. Known Issues and Workarounds Known Issues If Network Management 5.2 and Site Administration 5.2 are on the same system and if you uninstall Network Management, Site Administration stops working. Workarounds 1. Before you uninstall Network Management go to the Avaya Installation directory. Usually this location is c:\program files\avaya 2. Run the ASA_registry_backup.command. The system generates a ASA_registry_backup.reg file 3. Copy this.reg file to another location. For example; desktop 4. After you uninstall Network Management simply double click the.reg file. The system imports missing keys and values for Site Administration. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

20 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 Software Update Manager is not able to connect to the Avaya Support Web site. In the Network Management Server: 1. Select Start > All Programs > Avaya > Stop Avaya services. 2. Select the drive where you installed Network Management. For example C: 3. Go to Program Files\Avaya\Network Management\CVS\UServer\resource\ compatibility 4. Delete the versions_site.xml file. 5. Select Start > All Programs > Avaya > Start Avaya services. You may get an error in Software Update Manager if you try to upgrade Small Office Control unit. Resubmit the job. It is observed that the upgrade is successful if you attempt it the second time. Issue with JRE If you are using JRE , sometimes all the open Internet Explorer browsers crash if you open the online help of any one of the Network Management applications, and then close the application browser. 1. Launch the application window again. OR 2. Install JRE on your client. The Network Management 5.2 Service Pack 6 installation provides JRE Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

21 Third-party software license If you have Network Management 5.2 Custom (with only Integrated Management launch page, Network Management Console, Software Update Manager, and Configuration Backup Restore) + SP3 with IP Office support installed, the system does not display the link for Provisioning and Installation Manager for IP Office in the launch page. 1. In the Network Management server, select Start > Programs > Avaya > Tools > Configure Integrated Management. The system displays the Configure Utility dialog box. 2. Perform some changes in this dialog box. For example, you can clear any checkbox, and then select it again. 3. Click Save. 4. Click Exit. 5. Refresh the Integrated Management launch page. You can now see the link for Provisioning and Installation Manager for IP Office. The Adobe Flash Player for Internet Explorer 8 that comes with the Network Management application does not work if you are using Windows 7 Professional operating system. This issue affects the following Network Management aplications: Branch Central Manager User Administration Change Password From the Adobe site ( get.adobe.com/flashplayer/) download and install the latest Adobe Flash Player. After Adobe Flash Player is successfully installed, the affected Network Management applications will work properly. Third-party software license This product includes software developed by the Apache Software Foundation The licenses can be found at Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

22 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 Using Network Management on Microsoft Windows Vista Operating System Follow the instructions given below only if you are using Microsoft Windows Vista Operating System in which the UAC (User Account Control) mode is enabled. For more information on the UAC mode, see cc aspx. Network Management uses applications such as Telnet Client which are provided along with the operating system. You must configure it in Windows Vista before using it. To use the Telnet Client in Vista, you must enable it from the Control Panel. On Windows Vista, you can use the Windows Features tool to install optional components. To install Telnet Client on Windows Vista: 1. Click Start, and then click Control Panel. 2. On the Control Panel Home page, click Programs. 3. In the Programs and Features section, click Turn Windows features on or off. 4. If the User Account Control dialog box appears, confirm that the action it displays is what you want, and then click Continue. 5. In the Windows Features list, select Telnet Client, and then click OK. For more information see, cc aspx#bkmk_installvista. In the Microsoft Windows Vista, you must run the ENM applications as administrator. For example, when you select Start Avaya services, Stop Avaya services, or ENM Easy Restore from the start menu, right-click and then select Run as administrator. 20 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

23 Using Network Management on Microsoft Windows 7 Professional Operating System Note: Note: You can configure NM Easy Restore to automatically run as administrator each time you start it. To configure, you can use the procedure described in the Web site, You must set the proper Compatibility mode for the application to run as administrator by default. Using Network Management on Microsoft Windows 7 Professional Operating System Network Management uses the Telnet Client application provided with the Microsoft Windows 7 Professional operating system. You must configure the Telnet Client application in Windows 7 before you can use it. You can enable Telnet Client from the Control Panel using the Windows Feature tool. To enable Telnet Client in Microsoft Windows 7 Professional operating system, follow these steps: 1. Click Start, and then click Control Panel. 2. On the Control Panel Home page, click Programs. 3. In the Programs and Features section, click Turn Windows features on or off. 4. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 5. In the Windows Features list, select Telnet Client, and then click OK. The installation might take several minutes. For more information see, Telnet-frequently-asked-questions. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

24 Problems fixed in Integrated Management - Network Management Release 5.2 SP 7 22 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

25 Integrated Management - Network Management 5.2 Service Pack 3 fixes Appendix A: Integrated Management Network Management 5.2 previous Service Pack fixes Integrated Management - Network Management 5.2 Service Pack 3 fixes The following name changes are done to applications in the Avaya Integrated Management product. Old Name Enterprise Network Management Avaya Communication Manager Avaya Communication Manager Branch Edition Communication Manager Branch Edition - Central Manager Configuration Backup and Restore Manager System Management Administration Tools ENM Backup Utility ENM Easy Restore Utility ENM Log Viewer New Name Network Management Avaya Aura Communication Manager Avaya Aura Communication Manager Branch Branch Central Manager Configuration Backup Restore Performance and Administration Site Administration NM Backup Utility NM Easy Restore Utility NM Log Viewer Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

26 Appendix A: Integrated Management Network Management 5.2 previous Service Pack fixes Table 12: Changes delivered to Network Management Release 5.2 Service Pack 3 Changes delivered to Network Solution Management Network Management Console with VoIP System View Support for Avaya Aura Communication Manager Release Network Management Console supports the following functions on Communication Manager Release 5.2.1: Discovery and display of devices in the Device Type view Proper correlation of devices in the VoIP System View Basic administration tasks such as Adding, Deleting, and Modifying devices Network Discovery Wizard This release supports Avaya Aura Communication Manager running on the Next Gen S8800 server platform in simplex and duplex modes. Support for the new platform Next Gen S85xx server Support for the new platform Next Gen S87xx server Note: Note: In the simplex mode, the Network Management Console displays the S8800 as S85XX, and in the duplex mode as S87XX. 24 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

27 Integrated Management - Network Management 5.2 Service Pack 3 fixes This release reinstates the IP Office support similar to the Network Management Release 5.0. Specifically, this release provides IP Office 5.0 support to the following applications: Discovery, including VoIP SystemView Port Connections Secure Access Administration Fault Monitoring Software Update Manager Provisioning and Installation Manager for IP Office IP Office System Status Support for IP Office Manager 7.0 You can start IP Office Manager 7.0 on an IP Office device to see detailed information not presented in the System View. A new instance of IP Office manager opens each time you start the application from the Network Management Console. G860 related changes: The G860 AudioCodes SysOID is replaced by Avaya SysOID. The G860 AudioCodes Trap OIDs is replaced by Avaya Trap OIDs. Support for Microsoft Windows Vista with Service Pack 2. In this release, Network Management Console does not display the Phone Extension column in the Interfaces table as it did in previous releases. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

28 Appendix A: Integrated Management Network Management 5.2 previous Service Pack fixes In the previous release, when you closed the IP Discovery window, Network Management Console raised an exception in the Java console. In previous releases, you could initiate an IP discovery without providing any subnet or router IP addresses in the IP Discovery dialog box. You could not use the Stop Discovery option after you initiated the discovery. In the previous release, if you selected SNMP version V3 in the SNMP tab of the Options dialog box, the user dropdown also displayed CLI users. When you select SNMP V3, the system should only display the SNMP V3 enabled users. In the previous release, after the discovery process, Network Management Console did not display the IP phones information under the Registered Endpoints tab. Note: Note: This issue was not observed consistently. In this release, the sequence of the discovery process has changed. This helps in enhancing the speed of the IP Phone data discovery. The new discovery sequence is: This issue is fixed in this release, Network Management Console does not raise an exception after you close IP Discovery window. This issue is fixed in this release. Now, you cannot run the discovery without entering discovery data. This issue is fixed in this release. Now, the system does not display CLI users in the SNMP V3 user dropdown list. This issue is fixed in this release. Now, you can view the IP phones information under the Registered Endpoints tab. 1. IP discovery 2. System View discovery 3. IP phone data discovery 4. Port connection discovery 26 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

29 Integrated Management - Network Management 5.2 Service Pack 3 fixes In this release, the Discover check box in the Network Management Console s File > Options > CM Servers Password tab has been renamed to Discover Phones. The label Discover was misleading. This check box is used to discover phones associated with Communication Manager. Even if you do not select the check box, the Communication Manager is discovered and displayed in the Network Management Console view. Note: Note: The state of the check box does not affect Software Update Manager s operation. From this release discovering interfaces has been made optional. A new check box is added to discover interfaces. If you want to include interfaces in the discovery, select Actions > Discover Interfaces in the Discovery window. The interfaces won t be discovered if you do not select the Discover Interface check box. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

30 Appendix A: Integrated Management Network Management 5.2 previous Service Pack fixes From this release, you can configure a maximum of five user-defined applications or tools links to appear on the Integrated Management launch page. To add links: 1. In the Network Management Server, select Start > All Programs > Avaya > Tools > Configure Integrated Management. 2. Click the Other URL Information tab. 3. In the Name field, enter the name of the application/tool you want to add to the launch page. 4. In the URL: field, enter the URL of the application/tool. 5. Click Save. 6. Click Exit. You can view the link on the Integrated Management launch page under the section, Other Operations and Links. NM Backup and NM Easy Restore Utility Support for IP Office in the NM Backup and the NM Easy Restore Utility This release supports backup and restore of IP Office related files using the NM Backup and the NM Easy Restore Utility tools. The NM Backup utility also saves the configuration files of Provisioning and Installation Manager for IP Office. 28 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

31 Integrated Management - Network Management 5.2 Service Pack 3 fixes Software Update Manager In previous releases the end user license agreement is not displayed prior to downloading files. In this release the Software Update Manager supports kernel updates for the Communication Manager release. In this release the Software Update Manager supports Avaya Aura Communication Manager running on Next Gen S8800 server platform in duplex modes running software duplication. Software Update Manager now supports Communication Manager release Software Update Manager now supports IP Office upgrades to firmware for IPO 4.0 and 5.0 releases. In previous releases after selecting Activate or Deactivate, the Status columns in the CM Software Management tab and the Manage Updates tab in the Media Server Details panel did not immediately correlate with one another. In previous releases the Software Update Manager did not validate the SCP Server Password and special characters (!@#$%^) are not accepted by the Communication Manage leading to errors in the TN upgrade. In previous versions Software Update Manager associated incompatible (wrong hardware) versions for TN upgrades. Scenario occurred especially for TN Boards having different hardware compatibility for the same firmware version. The issue is fixed in this release. After selecting the Retrieve From Web option, you will see and must accept the end user license agreement. The issue is fixed in this release. The issue is fixed in this release; Software Update Manager validates the password entered by the user. The issue is fixed in this release. To allow the users to view the correct hardware compatibility for a particular firmware version, a new column named Hardware is added to the Files tab in the Software Libraries panel. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

32 Appendix A: Integrated Management Network Management 5.2 previous Service Pack fixes In previous versions of Software Update Manager, some users were having compatibility issues with Communication Manager software and Gateway (GW) firmware versions. Software Update Manager User Interface was recommending latest GW firmware version irrespective of the Communication Manager versions to which it was registered. Avaya recommends using like gateway firmware version series and Communication Manager releases. The following gateway firmware series are recommended with the following Communication Manager software releases: Gateway firmware version series 25.xx.xx with Communication Manager 3.x.x software releases. Gateway firmware version series 26.xx.xx with Communication Manager 4.x.x software releases. Gateway firmware version series 27.xx.xx with Communication Manager 5.0.x software releases. Gateway firmware version series 28.xx.xx with Communication Manager 5.1.x software releases. Gateway firmware version series 29.xx.xx with Communication Manager 5.2.x software releases. Avaya does not support newer Communication Manager software releases running with older gateway firmware versions. Note: Note: Gateway with incompatible firmware can result in a service affecting scenario. Software Update Manager recommendation is most appropriate. This release reinstates the IP Office User support similar to the Release 5.0 Secure Access Administration 30 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

33 Integrated Management - Network Management 5.2 Service Pack 2 fixes Branch Central Manager (formerly known as Communication Manager Branch Edition - Central Manager) Support for 1692 and 9650 handsets in the Branch Central Manager user interface. The following labels have been changed in the station template. Avaya 4690 to Avaya 1692/4690 Avaya 9630 to Avaya 9630/9650 In the Branch Central Manager user interface the phone names are changed as given below SIP to 9630/9650-SIP 4690-H323 to 1692/4690-H323 Integrated Management - Network Management 5.2 Service Pack 2 fixes Table 13: Changes delivered to Network Management 5.2 Service Pack 2 Changes delivered to Network Management Solution In the previous release, when you tried to uninstall Network Management Release 5.2, the system prompted you with a message requesting a CD image. You had to insert the Network Management 5.2 CD to complete the uninstallation. In the previous release, when you tried to uninstall Network Management Release 5.2 installed on Windows Vista, the system displayed the Modify Firewall screen in the uninstallation wizard. With this release, you do not require the CD. In this release the system does not show the Modify Firewall screen during uninstallation. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

34 Appendix A: Integrated Management Network Management 5.2 previous Service Pack fixes Network Management now supports Microsoft Windows Vista Service Pack 2. Network Management Console (NMC) with VoIP System View NMC no longer uses the native ping to discover devices. In keeping with the modified design, you can discover devices in the subnet using just SNMP. In the previous release, the SNMP user option in the Add/Modify Device dialog box in NMC displayed the default user root. The CLI user root is a default user preconfigured in Secure Access Administration. Therefore the user role was carried over to the SNMP users option in the Add/Modify Device dialog box. This must not happen because root is not a SNMP V3 user, unless you configure it explicitly. From this release, you cannot switch between maps in NMC when discovery is in progress. In the previous release, the Quick Log Viewer in NMC did not show the correct logged-in user in the User column. In the previous release, Network Management did not close the two SSH sessions that NMC established during the IP Phone Data discovery phase. So, if you ran 7-8 discoveries without restarting the cvserver, the Communication Manager login sessions got exhausted as the maximum number of sessions allowed is 16. Workaround: You had to restart the cvserver before the start of the next discovery. With this release, the application does not use the native ping step as a required input value to the SNMP discovery step. Note: Note: The NMC map shows the status of the devices as Unreachable for those devices that are IP reachable but not SNMP reachable. This has been fixed in this release. The logged-in user now appears in the User column. This has been fixed in this release. 32 Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011

35 Integrated Management - Network Management 5.2 Service Pack 2 fixes In the previous release, if you right-clicked any device from the Device Type or VoIP System View tab of NMC, the system highlighted both the menu items, the Device Manager and the Web option in the popup menu. NMC highlighted the Device Manager option in the popup menu for devices that did not support device manager. For example, Communication Manager servers. NMC also highlighted the Web option in the popup menu for devices that did not support web. For example, Media Gateways. In this release, NMC highlights the Device Manager and Web options only for supported devices. In this release, NMC discovers the 9670G phone connected to the Communication Manager. NMC displays the phone information in the Port Connection Table when you select the Communication Manager device from the System View, the Device Type View, or the Subnet View. In this release, NMC supports I55 release IEE6. In the previous release, sometimes the VoIP System View did not respond during the discovery process. The problem was observed during the phone discovery phase. This has been fixed in this release Support for new I55 device type and new I55 alarms Network Management Console supports the a new I55 device type, ACB IEE3 Network Management Console supports new traps of the I55 software Software Update Manager (SUM) In previous releases, Software Update Manager did not block the download of unsupported firmware like 96xx phones and 96xx settings file on Gx50. In previous releases, the Software Library Files table could not be sorted like in the device table. Now Software Update Manager blocks the download of unsupported firmware and settings file. You can now sort the Files on the Software Library table. Integrated Management - NM Release 5.2 Service Pack 7 Release Notes August 2011