Software Upgrade Guide

Transcription

1 IBM System Storage TS7600 with ProtecTIER Software Upgrade Guide for the TS7650 and TS7650G SC

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3 IBM System Storage TS7600 with ProtecTIER Software Upgrade Guide for the TS7650 and TS7650G SC

4 Note: Before using this information and the product it supports, be sure to read the general information in the "Safety and environmental notices" and "Notices" sections of this publication. This edition applies to ProtecTIER version 3.1 of the TS7650 Appliance and TS7650G Gateway and to all subsequent releases and modifications until otherwise indicated in new editions. Copyright IBM Corporation US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

5 Contents Figures v Tables vii About this document ix Who should read this document ix What's new in this edition ix Getting information, help, and service..... ix Getting help online x Before you call for service x Getting help by telephone xi Websites xi How to send your comments xii Chapter 1. Overview Terminology used in this document Chapter 2. Upgrade ship group Chapter 3. Re-imaging the TSSC microcode Checking the current TSSC microcode version... 7 Re-imaging the TSSC microcode Chapter 4. Installing and configuring the ProtecTIER v3.1.x.x upgrade Checking the ProtecTIER version Downloading the ProtecTIER v3.1.x.x fix update.. 12 Upgrading stand-alone servers to ProtecTIER v3.1.x.x Configuring the OpenStorage application IP interfaces Verifying the server time, date, and timezone settings Upgrading clustered servers to ProtecTIER v3.1.x.x 21 Verifying the server time, date, and timezone settings Chapter 5. Updating the ProtecTIER servers Checking the ProtecTIER version Downloading the ProtecTIER v3.1.x.x fix update.. 28 Applying the patch update to the ProtecTIER servers Chapter 6. Upgrading ProtecTIER Manager Upgrading ProtecTIER Manager on the TSSC Installing ProtecTIER Manager on Windows Installing ProtecTIER Manager on Linux Appendix A. Changing the system date and time Using the command line Using the ProtecTIER Configuration Menu Appendix B. Worldwide time zone codes Appendix C. Company information worksheet Appendix D. IP address worksheet Appendix E. ProtecTIER Replication Network Performance Validation Utility for VTL Systems Appendix F. ProtecTIER Network Performance Validation Utility for OpenStorage Systems Appendix G. Verifying and upgrading the storage subsystem firmware, NVSRAM, and ESM Appendix H. Making a server connection through the Remote Supervisor Adapter (RSA) Using a USB keyboard and monitor to alter the IP address of the RSA on Server B in a cluster Using the TSSC or a service laptop Enabling Remote Control Configuring RSA Keystrokes Appendix I. Logging into the DD4 server through the IMM web interface. 89 Enabling remote control Updating IMM firmware using the web interface.. 94 Accessibility for publications and ProtecTIER Manager About the Windows-based accessibility features.. 95 About the Java-based tools Installing the Java Runtime Environment Installing the Java Access Bridge Using a screen reader to install ProtecTIER Manager 98 Enabling the Windows High Contrast option Using the Windows high contrast scheme with ProtecTIER Manager Customizing the color palette Copyright IBM Corp iii

6 Notices Trademarks Electronic emission notices Federal Communications Commission statement 109 Industry Canada compliance statement European Union Electromagnetic Compatibility Directive Australia and New Zealand Class A Statement 110 Germany Electromagnetic compatibility directive 110 People's Republic of China Class A Electronic Emission statement Taiwan Class A compliance statement Taiwan contact information Japan Voluntary Control Council for Interference (VCCI) Class A Statement Japan Electronics and Information Technology Industries Association (JEITA) Statement (less than or equal to 20 A per phase) Korean Communications Commission (KCC) Class A Statement Russia Electromagnetic Interference (EMI) Class A Statement Index iv IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

7 Figures 1. Choose Install Folder window Choose Shortcut Folder window Choose Link folder ProtecTIER Configuration Menu Date, Time, Timezone and Timeserver(s) configuration menu Sample list of US time zones Service laptop to RSA connection Local Area Connection Properties Remote Supervisor Adapter II Refresh 1 Welcome window Maximize video speed Service laptop to IMM connection Local Area Connection Properties Local Area Connection Properties: Internet Protocol (TCP/IP) Integrated Management Module Welcome window Integrated Management Module window: Remote Control link Display tab Settings for High Contrast ProtecTIER Manager window Preferences dialog box Normal contrast versus high contrast Color selection, Swatches tab Default color versus custom color Copyright IBM Corp v

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9 Tables 1. IBM web sites for help, services, and information ix 2. Responding to the microcode version Preparing the servers for the most current update Company information worksheet Country codes Factory-default server IP addresses for a stand-alone VTL ProtecTIER server (3958 DD4 or 3958 AP1) Factory-default server IP addresses for a stand-alone OpenStorage ProtecTIER server (3958 DD4 or 3958 AP1) Factory-default server IP addresses for a clustered VTL ProtecTIER system (3958 DD4 or 3958 AP1) Factory-default server IP addresses for a clustered OpenStorage ProtecTIER system (3958 DD4 or 3958 AP1) Customer IP addresses Customer and Replication IP addresses for VTL or OpenStorage systems Host names and DNS settings for setting up the TSSC with the TS7650G TSSC IP addresses Base Clusters and Additional Storage Component IP addresses Copyright IBM Corp vii

10 viii IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

11 About this document This document provides information for upgrading and configuring the ProtecTIER software on 3958 DD1, 3958 DD3, 3958 DD4and 3958 AP1 servers. Who should read this document What's new in this edition This publication is intended for use by both customers and IBM trained ProtecTIER specialist, depending on the extent of the upgrade being performed. Tasks for upgrading the ProtecTIER software from v2.4.x.x, or v2.5.x.x to v3.1.x.x are to be performed by the customer. Upgrades which also involve changes to the hardware configuration and/or first-time replication enablement, are to be performed by trained ProtecTIER specialists. Summary of the new functions available in ProtecTIER v3.1.x.x. The following are new for the 3.1.x.x release: v Added section on updating ProtecTIER v3.1.x.x with fixes. v Feature codes have changed. Getting information, help, and service If you need help, service, technical assistance, or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Available services, telephone numbers, and web links are subject to change without notice. Information IBM maintains pages on the World Wide Web where you can get information about IBM products and services and find the latest technical information. For more information refer to Table 1. Table 1. IBM web sites for help, services, and information Description IBM home page Directory of worldwide contacts Support for IBM System Storage and TotalStorage products web address (URL) Note: Go to this site for information about the TS7650 or TS7650G and do the following : 1. Select Tape systems from the Product family list 2. Select TS7650 or TS7650G with ProtecTIER. Copyright IBM Corp ix

12 Help and service You can call 1 (800) IBM SERV for help and service if you are in the U.S. or Canada. You must choose the software or hardware option when calling for assistance. Note: This product is equipped with a Software Call Home feature. When enabled, it will notify IBM Service of software error events. Not all countries currently support this feature. Contact your next level of support for more information. Choose the software option if you are uncertain if the problem involves TS7650 or TS7650G hardware. Choose the hardware option only if you are certain the problem solely involves the TS7650 or TS7650G hardware. Software option Identify the TS7650 or TS7650G as your product and supply your customer number as proof of purchase. The customer number is a 7-digit numeric ( to ) that is assigned by IBM when the PID is purchased and should be located on the customer information worksheet or on the invoice from the software purchase. Note: If asked for an operating system, say "Storage". Important: If you supply an incorrect customer number you might be denied support for your software. Keep track of this important information at the time of purchase. Hardware option Provide the serial number and appropriate 4-digit Machine Type for the hardware component that displays a problem (for example, 3958 DD1 or 3958 DD3). Note: Cache modules and cache controllers are supported separately within the TS7650G Gateway. If the problem is known to be in the IBM attached storage component, select the hardware option and enter the appropriate Machine Type and S/N (serial number) for the component. If the attached storage is not IBM branded, contact the appropriate service provider for the component. Getting help online Be sure to visit the support page for the IBM System Storage TS7600 with ProtecTIER, complete with FAQs, parts information, technical hints and tips, technical publications, and downloadable files, if applicable. This page is at: For additional web sites, see Websites on page xi. Before you call for service Some problems can be solved without outside assistance, by using the online help, by looking in the online or printed documentation that comes with the TS7650G, or by consulting the support web page. Be sure to also read the information in any README files and release notes that come with the product. x IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

13 Websites Getting help by telephone With the original purchase of the IBM System Storage TS7600 with ProtecTIER, you have access to extensive support coverage. During the product warranty period, you can call the IBM Support Center ( in the U.S.) for product assistance covered under the terms of the hardware IBM warranty or the software maintenance contract that comes with product purchase. Have the following information ready when you call: v Either machine type and model or software identifier. The software identifier can be either the product name (TS7650 or TS7650G) or the Product Identification (PID) number. v Either the serial numbers of the components or your proof of purchase. v Description of the problem. v Exact wording of any error messages. v Hardware and software configuration information If possible, have access to your computer when you call. In the U.S. and Canada, these services are available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9:00 a.m. to 6:00 p.m. In all other countries, contact your IBM reseller or IBM marketing representative. This section includes website addresses for obtaining the most up-to-date information about your product, including documentation and the most recent downloads. The most up-to-date information about your product, including documentation and the most recent downloads, can be found at the following websites: v The translated publications for this product are included with the product. These documents and product specification sheets are also available from the following website: brandmain?brandind= v You can order publications through the IBM Publications Ordering System at the following website: v Access installation and technical support information at the following website: v For DS4000 information, go to the following website: v For Independent Software Vendor (ISV) support, go to the following website: v The IBM System Storage TS7600 with ProtecTIER Interoperability Matrix can be found at the following website: displayesssearchwithoutjs.wss?start_over=yes v For the latest information about SAN switches and directors, go to the following website: About this document xi

14 v v v v v For the latest information about IBM xseries products, services, and support, go to the following website: For the latest information about operating system and HBA support, clustering support, SAN fabric support, and Storage Manager feature support, see the DS4000 Interoperability Matrix at the following website: For product firmware and software downloads, as well as associated driver code, go to the following website: selectproduct?brandind= &familyind=0&oldbrand=0&oldfamily=0 &oldtype=0&taskind=1&psid=bm For accessibility information, go to the following website: For the latest information about product recycling programs, go to the following website: How to send your comments Your feedback is important in helping to provide the most accurate and highest quality information. To submit any comments about this book or any other IBM System Storage TS7600 with ProtecTIER documentation: v Send your comments by to starpubs@us.ibm.com. Be sure to include the following information: Exact publication title and version Publication form number (for example, GC ) Page, table, or illustration numbers that you are commenting on with a detailed description of any information that should be changed xii IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

15 Chapter 1. Overview This document provides instructions for upgrading servers running ProtecTIER v2.4.x.x or ProtecTIER v2.5.x.x. to ProtecTIER v3.1.x.x. Software-only upgrades can be performed by the customer. However, upgrades involving changing the existing hardware configuration, re-imaging the TSSC microcode, or configuring the servers for replication, must be performed by IBM service personnel. As you use this document, watch for the Customer Task and IBM Service Task indicators and respond accordingly. Note: If you are running ProtecTIER v2.2.x.x or ProtecTIER v2.3.x.x, refer to the previous version of this document for instructions on how to upgrade to ProtecTIER v2.4.x.x. This document provides the following instructions: v Revising the Ethernet cabling to support replication v Re-imaging the TSSC microcode v Downloading and installing the latest posted version of ProtecTIER (v3.1.x.x), on servers currently running ProtecTIER v2.5.x.x. v Upgrading ProtecTIER to v3.1.x.x. v Upgrading the version of ProtecTIER Manager to v3.1.x.x, on the ProtecTIER Manager workstation. Important: If a server is currently running ProtecTIER v2.3.x.x, you must first obtain and install ProtecTIER v2.4.x.x on the server, before upgrading the server to v3.1.x.x. ProtecTIER v2.4.x.x is available on the IBM website. This document does not address the topics listed below: v Installation of new 3958 DD3 or 3958 AP1 hardware. Refer to the IBM System Storage TS7650G ProtecTIER Deduplication Gateway Installation Roadmap Guide, IBM form number GA or the IBM System Storage TS7650 ProtecTIER Deduplication Appliance Installation Roadmap Guide, IBM form number GA , respectively. v Configuration and setup of any recommended hardware components that were not included in the purchase of the TS7650G. Components such as the disk controller and disk expansion modules must be configured and operational before installation of the TS7650G. v Hardware or software troubleshooting. Refer to the IBM System Storage Problem Determination Guide for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, IBM form number GA v Daily use and ongoing maintenance of the ProtecTIER, ProtecTIER Manager, and ProtecTIER Replication Manager, software. Refer to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA Note: Older 3958 DD1 servers being used for replication require installation of a second Ethernet adapter, as described in the IBM(r) System Storage(tm) TS7600 with ProtecTIER Second Dual-Port Ethernet Card (Feature Code 3448) Installation Instructions, IBM part number 45E8340. An IBM SSR must install the second Copyright IBM Corp

16 Ethernet adapter before the procedures in this document can be performed on the affected servers. Ethernet cables for replication are not provided in the ship group; they must be provided by the customer. Important: A USB keyboard and graphics-capable monitor are required to complete the upgrade. These items are not provided in the ship group; they must be provided by the customer. Terminology used in this document Provides a list of terms used in this document. TS7650G or Gateway These are terms for IBM's virtualization solution from the TS7650 family that does not include a disk storage repository, allowing the customer to choose from a variety of storage options. IBM does support two clustered pairs of TS7650 Gateway servers in a single frame. The TS7650G consists of the following: Server There are three types of server that have been used in the Gateway: 3958 DD4 This is a newer, higher performance server available in December This server is based on the IBM System x3850 X5 Type 7145-AC1. When used as a server in the TS7650G, its machine type and model are 3958 DD4. Use this machine type and model for service purposes DD3 This is a higher performance server available in March This server is based on the IBM System x3850 M2 Type When used as a server in the TS7650G, its machine type and model are 3958 DD3. Use this machine type and model for service purposes DD1 This is the original server available in August This server is based on the IBM System x3850 M2 Type When used as a server in the TS7650G, its machine type and model are 3958 DD1. Use this machine type and model for service purposes. System console The system console is a TS3000 System Console (TSSC). This document uses the terms system console and TSSC interchangeably. Under IBM best practices, the TS7650G also contains the following: Disk controller The customer must choose the disk controller for use with the TS7650G. A list of compatible controllers is located at the IBM Tape Systems Resource Library website: systems/storage/tape/library.html#compatibility in the TS7650/TS7650G ISV and interoperability matrix document. Disk expansion unit The customer must choose the disk expansion unit for use with the TS7650G. A list of compatible expansion units is located at the IBM Tape Systems Resource Library website: 2 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

17 systems/storage/tape/library.html#compatibility in the TS7650/TS7650G ISV and interoperability matrix document. TS7650 When used alone, this term signifies IBM's family of virtualization solutions that operate on the ProtecTIER platform. TS7650 Appliance or appliance These are terms for IBM's self-contained virtualization solution from the TS7650 family that includes a disk storage repository. The TS7650 Appliance consists of the following: Server The 3958 AP1 server is based on the IBM System x3850 X5 Type 7145-AC1 at the ProtecTIER version 3.1 release. When used as a server in the TS7650 Appliance, its machine type and model are 3958 AP1. Use this machine type and model for service purposes. System console The system console is a TS3000 System Console (TSSC). This document uses the terms system console and TSSC interchangeably. Disk controller The disk controller for the TS7650 Appliance is an IBM Feature Code 3708: 4.8 TB Fibre Channel Disk Controller. Use this feature code for service purposes. Disk expansion unit The disk expansion unit for the TS7650 Appliance is an IBM Feature Code 3707: 4.8 TB Fibre Channel Disk Expansion Unit. Use this feature code for service purposes. OpenStorage OpenStorage allows ProtecTIER to be integrated with NetBackup to provide the means for backup-to-disk without using a virtual tape library (VTL) emulation. Using a plug-in that is installed on an OpenStorage-enabled media server, ProtecTIER can implement a communication protocol that supports data transfer and control between the backup server and the ProtecTIER server. Therefore, to support the plug-in, ProtecTIER implements a storage server emulation. replication A process that transfers logical objects like cartridges from one ProtecTIER repository to another. The replication function allows ProtecTIER deployment to be distributed across sites. Each site has a single or clustered ProtecTIER environment. Each ProtecTIER environment has at least one ProtecTIER server. The ProtecTIER server that is a part of the replication grid has two dedicated replication ports that are used for replication. Replication ports are connected to the customer's WAN and are configured on two subnets as default. replication grid A set of repositories that share a common ID and can potentially transmit and receive logical objects through replication. A replication grid defines a set of ProtecTIER repositories and actions between them and is configured using the ProtecTIER Replication Manager. The ProtecTIER Replication Manager is a software component that is installed on a ProtecTIER server or a dedicated host. The ProtecTIER Replication Manager should be able to recognize all the members of the entire network the ProtecTIER Replication Manager handles on both replication subnets. The ProtecTIER Replication Manager is deployed separately from the ProtecTIER Manager on the Chapter 1. Upgrading the TS7650 Appliance or TS7650G (Gateway) to ProtecTIER V3.1.x.x 3

18 customer's ProtecTIER server. The ProtecTIER Replication Manager manages the configuration of multiple replication grids in an organization. An agent on every node in each ProtecTIER server interacts with the server and maintains a table of its grid members. replication grid ID A number from 0 to 63 that identifies a replication grid within an organization. replication grid member A repository that is a member in a replication grid. replication pairs Two repositories within a replication grid that replicate from one to another. replication policy A policy made up of rules that define a set of objects (for example, VTL cartridges) from a source repository to be replicated to a target repository. repository unique ID (RID) A number that uniquely identifies the repository. The RID is created from the replication grid ID and the repository internal ID in the grid. replication timeframe A scheduled period of time for replication to take place for all policies. shelf A container of VTL cartridges within a ProtecTIER repository. virtual tape library (VTL) The ProtecTIER virtual tape library (VTL) service emulates traditional tape libraries. By emulating tape libraries, ProtecTIER VTL enables you to transition to disk backup without having to replace your entire backup environment. Your existing backup application can access virtual robots to move virtual cartridges between virtual slots and drives. The backup application perceives that the data is being stored on cartridges while ProtecTIER actually stores data on a deduplicated disk repository. visibility switching The automated process that transfers the visibility of a VTL cartridge from its master to its replica and vice versa. The visibility switching process is triggered by moving a cartridge to the source library Import/Export (I/E) slot. The cartridge will then disappear from the I/E slot and appear at the destination library's I/E slot. To move the cartridge back to the source library, the cartridge must be ejected to the shelf from the destination library. The cartridge will then disappear from the destination library and reappear at the source I/E slot. server and node This document uses the terms server and node, interchangeably. destination and target This document uses the terms destination and target, interchangeably. 4 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

19 Chapter 2. Upgrade ship group Listing of the items provided in the hardware and software ship groups. Hardware ship group The TS7650G hardware ship group includes the following: IBM System Storage TS7650 with ProtecTIER Publications CD The TS7650G documentation CD contains the following service and customer documentation for the TS7650G: v IBM System Storage TS7650 ProtecTIER Software Upgrade Guide, IBM form number SC v IBM System Storage TS7650G ProtecTIER Deduplication Gateway Introduction and Planning Guide, IBM form number GA v IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA v IBM System Storage Labeling Instructions for the TS7650 ProtecTIER Deduplication Appliance and TS7650G ProtecTIER Deduplication Gateway, IBM part number 46X8484 v IBM System Storage TS3000 System Console (TSSC) Maintenance Information v Statement of Limited Warranty Software ship group The TS7650G software ship group includes the following: IBM System Storage ProtecTIER Enterprise Edition V3.1 This DVD contains the software for the gateway server that runs on the Red Hat Linux operating system installed on the server. The server uses the software to present the attached disk storage to host systems as "virtual tape" and to perform other functions such as data deduplication. IBM System Storage ProtecTIER Manager V3.1 This DVD contains the files required to install the ProtecTIER Manager graphical user interface on workstations connected to the TS7650 or TS7650G, through the customer's Ethernet network. ProtecTIER Manager allows the user to manage the virtual tape presented to host systems by the server. This DVD also contains the also includes the Storage Manager software for DS4000 and DS5000 disk subsystems. IBM System Storage ProtecTIER Maintenance and Recovery Disk This DVD contains the Red Hat Enterprise Linux Advanced Platform (version x86_64 or EM64T) operating system software, with the ProtecTIER Kickstart configuration file (ks.cfg). In the event that system recovery becomes necessary, use this DVD to reinstall Red Hat Linux on the affected TS7650G server(s). Copyright IBM Corp

20 6 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

21 Chapter 3. Re-imaging the TSSC microcode Before you begin To ensure compatibility with ProtecTIER version 3.1.x.x, the TSSC must be running microcode version 5.9.x.x. In order to bring the TSSC up to the current level, a code load/hard drive rebuild is required. Checking the current TSSC microcode version About this task Customer Task or IBM Service task Use the procedure below to check the current microcode level: Procedure 1. If necessary, power-on the TSSC. 2. Go to the TS3000 System Console Login screen. The code version of the TSSC is displayed at the top of the screen. 3. Take note of the version number, and then refer to Table 2 for instructions on how to proceed. Table 2. Responding to the microcode version If the current TSSC code level is... And if you are... Do the following x or lower A customer Contact IBM to schedule an appointment for the microcode re-image. Instructions for contacting IBM are provided in Getting information, help, and service on page ix. Note: Wait until the service representative has re-imaged the microcode on the TSSC before you upgrade the version of ProtecTIER on your servers. This prevents version incompatibility errors during the ProtecTIER upgrade. An IBM Service Representative Complete the procedures in Re-imaging the TSSC microcode on page 8. Copyright IBM Corp

22 Table 2. Responding to the microcode version (continued) If the current TSSC code level is... And if you are... Do the following x A customer or an IBM Service Representative Skip the remainder of this chapter and go on to Upgrading stand-alone servers to ProtecTIER v3.1.x.x on page 14 or Chapter 4, Installing and configuring the ProtecTIER v3.1.x.x upgrade, on page 11, as applicable. Re-imaging the TSSC microcode About this task IBM Service Task Procedure 1. Carefully review the information below and then proceed to step 2. Attention: v Rebuilding the hard disk drive will permanently destroy any local data present on the drive. Using the System Console Product Recovery CD will return the console to its "as shipped" state. v After performing the procedure below, you will need to reload any application(s) specific to the products displayed in the Attached Systems list, such as TS7650, TS7740, or attached control units. For example, you might have to reload the Storage Manager GUIs, ProtecTIER Manager GUI, and Information Centers for TS7650. The actual applications depend on the systems that are attached to the TSSC. Refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information for additional information. v Do not load or attempt to use the System Console Product Recovery CD on any machine type other than 6579, 6792, 8480, 8482, 8485, 8836, or If you use the System Console Product Recovery CD on any other machine type, the installation fails and that machine is unusable. v Do not attempt to restore configuration settings from a v1.x.x console onto a v3.x.x or higher console. The files are incompatible. Version 2.x.x files are compatible with v3.x.x or higher. 2. Back up the TSSC console configuration. Refer to the related topics in the IBM System Storage TS3000 System Console (TSSC) Maintenance Information (on the IBM System Storage TS7650 with ProtecTIER Publications CD) for detailed instructions for backing up and restoring configuration data. 3. Insert the System Console Product Recovery CD into the TSSC CD-ROM drive and press <enter>. 4. If you are currently logged into the TSSC, right-click on the TSSC blue desktop. The IBM TS3000 System Console menu displays. 5. Select Logout, then click OK. You are returned to the login screen. 8 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

23 6. Click Restart in the lower-left area of the screen, and then click OK when prompted to restart. After the restart completes, the message below displays: TSSC Not Installed. Proceed... This will install the Console onto /dev/sda which will erase everything on that device Continue? ('yes' or 'no') Abort 7. Type: y and press <enter>. The hard drive re-image process begins. 8. When the re-image is complete, the TSSC restarts automatically and the CD is ejected from the disc drive. After the initial reboot, the software discovers the machine type and model number of the computer, and automatically configures the appropriate drivers and settings. The TSSC is then automatically restarted a second time. During the second restart, the start-up background and text might look slightly different. The second boot displays a login screen. If the software determines that the machine type is not 6579, 6792, 8480, 8482, 8485, 8836, or 8849, a warning message will display on the screen and the TSSC will halt. This will continue each time the TSSC is powered on. Similar symptoms occur after software installation if the TSSC is unable to determine its machine type and model. Note: If a product with a machine type of 6579, 6792, 8480, 8482, 8485, 8836, or 8849 reports a different machine type during an installation, the BIOS may have been corrupted. Restart the server, and make the appropriate selection during the restart to enter BIOS setup. In the BIOS, check the machine type that is configured. If the machine type does not match the specific server, you should reinstall the system BIOS. Refer to the server documentation to reinstall the BIOS and to set the correct machine type. 9. Restore the TSSC configuration from the backup. Refer to the IBM System Storage TS3000 System Console (TSSC) Maintenance Information (on the IBM System Storage TS7650 with ProtecTIER Publications CD) for instructions. 10. Once the TSSC configuration has been successfully restored, the re-image process is complete. You or the customer can go on to Chapter 4, Installing and configuring the ProtecTIER v3.1.x.x upgrade, on page 11, or the previous version of this document to upgrade to 2.4.x.x from 2.2.x.x or 2.3.x.x, as applicable Chapter 3. Re-imaging the TSSC microcode 9

24 10 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

25 Chapter 4. Installing and configuring the ProtecTIER v3.1.x.x upgrade Use these procedures to install the ProtecTIER v3.1.x.x upgrade on older servers currently running ProtecTIER v2.4.x.x or v2.5.x.x. The procedures in this chapter are all Customer Tasks or IBM Service Tasks. Portions of the upgrade and configuration processes vary, depending upon the server type(s) (3958 DD1, 3958 DD3, 3958 DD4, or 3958 AP1); the system type (stand-alone or clustered), and whether or not replication is being used. Note: The upgrade procedure is non-concurrent. You must complete the ProtecTIER v3.1.x.x upgrade on one server before moving on to the next. Both servers in a cluster will be offline until the upgrade is complete on Server A (the bottom server). Important: v Before starting the v3.1.x.x upgrade, you must first do the following: Verify that RAS was previously configured on each server currently running v2.4.x.x, and configure RAS if you determine it has not been done. Stop the vtfd and ptcluster services on the stand-alone server, or on both servers in a cluster. Refer to the applicable topics in this chapter for instructions for performing the pre-upgrade tasks, above. To perform the ProtecTIER v3.1.x.x upgrade, you will execute the./autorun -f script. The./autorun -f script performs the following tasks on each server: v Installs ProtecTIER v3.1.x.x and associated RPMs, ProtecTIER Replication Manager, and the RAS package. v v v Note: The customer must perform additional tasks to enable the Replication Manager functionality on the server designated to run the Replication Manager software. Refer the customer to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA for additional information and instructions. Updates server firmware components. Checks the firmware level of the disk storage components attached to TS7650 Appliances, adds a password (ibm2serv), and suggests upgrading the storage components to the required firmware level, if necessary. (The upgrade can be performed at a later time.) The./autorun -f script does not check the firmware levels of the disk storage components attached to TS7650G gateway servers. For information and instructions for these components, refer to the manufacturer's documentation. Restarts the server. Important: If a server is already being used for replication, it is not necessary to run the./ptconfig script to reconfigure it. The software upgrade process does not overwrite or alter the server replication settings. Copyright IBM Corp

26 Checking the ProtecTIER version Before you begin Perform the procedure below on each server for which you need version information. Make note of the ProtecTIER version for each server to help you determine how to proceed at the end of this section. Procedure 1. Log in to the server: a. Connect a USB keyboard and monitor (if not already present) to the server. b. Verify that the server is powered-on: v If it is powered-on, go to step 2. v If it is not powered-on do so now, wait for the boot cycle to complete, then go to step 2. Notes: v During the boot cycle one or more warning or failure messages, including ones specific to Eth4 and Eth5, might display. These messages are expected. v During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press <enter> to proceed to the login prompt. 2. At the login prompt, log in with the ID ptadmin and the password ptadmin. 3. Check the ProtecTIER version. Enter the following command at the command line: cat /opt/dtc/app/sys/verinfo <enter> You can also check the version using the rasmenu. Type rasmenu on the command line and then enter the rasmenu number to Get PT Code Version. 4. Record the ProtecTIER version. 5. If the ProtecTIER version is 2.4.x.x or 2.5.x.x and you want to upgrade to ProtecTIER v3.1.x.x, skip the remaining procedures in this chapter and go on to Chapter 5, Updating the ProtecTIER servers, on page 27. Downloading the ProtecTIER v3.1.x.x fix update Use these procedures to download ProtecTIER v3.1.x.x from the IBM website. About this task Note: For additional information about the ProtecTIER v3.1.x.x download (including alternate installation instructions using the TSSC), refer to the IBM System Storage TS7650G and TS7650 with ProtecTIER Software Release Notes GC , available on the ProtecTIER patch v3.1.x.x page of the IBM website. Procedure 1. Go to 2. From the Home page, click: Support & Downloads Download Fixes, updates & drivers 3. Click the link to the IBM Support Portal. The Support & Downloads Quick Start page opens. 4. Under 1. Choose your products: 12 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

27 a. Click the Search for a product radio button. b. Click the Sort alphabetically radio button. c. Type: ProtecTIER in the empty field and click the Search (magnifying glass) button. d. Select the checkbox for the product(s) for which you want to download files. 5. Under 2. Choose your task: v Click the Downloads radio button. 6. Under 3. See your results: v Click View your page. The Find downloads for your IBM products page opens. 7. In the Downloads and fixes box, click Downloadable files for the applicable ProtecTIER product. The Download results page opens. 8. From the Results list, click the most recent entry (v3.1.x.x) for the product you specified. Where 3.1.x.x is the most current version of ProtecTIER available for download. The ProtecTIER GW patch 3.1x or ProtecTIER AP1 patch 3.1.x page, displays. 9. Scroll to the Download package section, and then in the Download Options box, click: FTP. The Terms and Conditions page, displays. 10. Read the information and then click: I agree. Depending on the product you selected, the Opening PT_TS7650G_V3.1.x.x86_64.tar or Opening PT_TS7650_AP1_V3.1.x.x86_64.tar dialog box, opens. 11. Select Save file, then click OK. The ProtecTIER v3.1.x.x software downloads to the local hard drive. 12. Copy the downloaded PT_TS7650G_V3.1.x.x86_64.tar or PT_TS7650_AP1_V3.1.x.x86_64.tar file to a CD. You will use this CD to perform the v3.1.x.x upgrade. Chapter 4. Installing and configuring the ProtecTIER v3.1.x.x upgrade 13

28 Upgrading stand-alone servers to ProtecTIER v3.1.x.x Use the procedures below to upgrade stand-alone servers to ProtecTIER v3.1.x.x. Before you begin If you are upgrading a 3958 DD1 server that is being used for replication, installation of the second dual-port Ethernet adapter (Feature Code 3448) must be completed before performing the ProtecTIER upgrade. About this task The procedures below are for stand-alone servers. If you are working on clustered servers, follow the procedures in Upgrading clustered servers to ProtecTIER v3.1.x.x on page 21. Note: The ProtecTIER upgrade software is provided on the IBM System Storage ProtecTIER Enterprise Edition V3.1. Procedure 1. Log in to the server: a. Connect a USB keyboard and monitor (if not already present) to the server. b. Verify that the server is powered-on: v If it is powered-on, go to step 2. v If it is not powered-on do so now, wait for the boot cycle to complete, then go to step 2. Notes: v During the boot cycle one or more warning or failure messages, including ones specific to Eth4 and Eth5, might display. These messages are expected. v During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press <enter> to proceed to the login prompt. 2. At the login: prompt, log in with the ID root and the password admin. 3. Use the RAS Menu to verify that RAS has been configured and is running on the server. Enter the command: rasmenu <enter> The RAS Menu displays: RAS Text Based Menu running on <servername> ) Check if RAS is running 2) Start RAS 3) Stop RAS 4) Get RAS Version 5) Get PT Code Version 6) Display Firmware Levels 7) Manage Configuration (...) 8) check PT Services Status (...) 9) System Health Monitoring (...) 14 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

29 10) Problem management (...) 11) Call Home Commands (...) 12) Collect Logs (...) E) Exit >>> Your choice? 4. Select the Check if RAS is running option. Type: 1 <enter>. v If RAS has been configured and is running, the following messages display: Begin Processing Procedure RAS is running a. Exit the RAS Menu. Type: E <enter>. b. Go on to step 5. v If RAS has not been configured and is not running, the following messages display: Begin Processing Procedure RAS is down a. To configure RAS on the server, follow the instructions in Appendix H, Making a server connection through the Remote Supervisor Adapter (RSA), on page 83. b. Return to this page and go on to step Stop the vtfd and cluster services on the server. Enter the command: service vtfd stop <enter> service ptcluster stop <enter> 6. Check the /install directory for the presence of.tar files for code levels older than the one currently running on the server. If older.tar files exist, remove them along with the directories that were created when those levels of code were expanded. Doing so will help maintain available space within the root (/) file system. If the files are allowed to accumulate and fill up the root file system, unexpected server restarts can occur. 7. Remove the older.tar files. Enter the command: rm <filename>.tar <enter> For example: rm PT_TS7650G_V full.x86_64.tar <enter> The following message displays: rm: remove regular file `PT_TS7650G_V full.x86_64.tar'? 8. Type y <enter>. 9. Repeat steps 7 and 8 to remove any remaining.tar files that are older than the ones for the code level currently running on the server. 10. Remove the older expanded directories. Note: The command below removes ALL inclusive content. You will not be prompted to confirm removal of the directory. Enter the command: rm -rf <directory name> <enter> For example: rm -rf PT_TS7650G_V full.x86_64 <enter> 11. Repeat step 10 to remove any remaining directories other than the one for the code level currently running on the server. 12. List the /install directory's contents to verify that you have removed all unneeded.tar files and directories. Enter the command: Chapter 4. Installing and configuring the ProtecTIER v3.1.x.x upgrade 15

30 ls <enter> When only the.tar file for the code level currently running on the server remains in the /install directory, the file removal is complete. Go on to step Insert the IBM System Storage ProtecTIER Enterprise Edition V3.1 into the server's CD-ROM drive. 14. When the drive light stops blinking, enter the following commands: mkdir -p /mnt/cdrom <enter> mount /dev/cdrom /mnt/cdrom <enter> The following output displays: mount: block device /dev/cdrom is write-protected. mounting read-only 15. Change to the local installation directory. Enter the command: cd /mnt/cdrom <enter> 16. List the DVD contents to determine the name of the installation file. Enter the command: ls <enter> 17. From the list displayed, locate the file with the.tar extension and copy it to the /install directory on the server's hard drive. Enter the command: cp <filename>.tar /install <enter> Tip: If you start entering the filename by typing: cp PT and pressing the <Tab> key, Linux will attempt to fill in the remainder of the command string for you. If Linux cannot complete the entire command string, it means that multiple files with similar filenames exist in the directory. Manually type in the next character in the filename and press <Tab> again, to allow Linux to complete the string. This method of entering long command strings helps reduce the potential for typing errors. Note: The file copy can take up to five minutes to complete. 18. Change to the /install directory. Enter the command: cd /install <enter> 19. Extract the installation files into a new directory within the /install directory. Enter the command: tar -xvf <tar filename>.tar <enter> The <filename> directory is created. For example: PT_TS7650G_V full.x86_64.tar. 20. After the files are extracted, list the /install directory contents to get the name of the ProtecTIER directory you will change to in the next step. Enter the command: ls <enter> 21. Change to the <ProtecTIER directory name> directory. Enter the command: cd <directory name> <enter> For example: cd PT_TS7650G_V full.x86_64 Note: You will perform the remainder of the installation from this directory. 22. Eject the IBM System Storage ProtecTIER Enterprise Edition V3.1 from the CD-ROM drive. Enter the command: eject <enter> 23. Start the autorun script. Enter the command: 16 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

31 ./autorun -f <enter> A series of messages display as the autorun script installs the ProtecTIER v2.5.x.x. upgrade, and performs the additional tasks outlined in Chapter 4, Installing and configuring the ProtecTIER v3.1.x.x upgrade, on page 11. The autorun script can take up to 15 minutes to run. During the autorun process, you might be prompted to upgrade the firmware level of the attached storage. Entering Yes instructs autorun to check the firmware level, and update it to current release levels, as necessary. Because of the varied amounts of attached storage, the firmware check can take several minutes to complete. If it is determined that the firmware requires an update, the process can take up to an hour. Upon completion, the following message displays: The system will now reboot! After boot, please set user to ptadmin by invoking 'su - ptadmin' (default password is ptadmin). Press <CR> to continue Press <enter> to restart the server. Notes: v While the server is restarting, verify that the DVD was ejected in step 22 on page 16. If not, press the button on the front of the disc drive to manually eject the DVD. v During the boot cycle one or more warning or failure messages, including ones specific to Eth4 and Eth5, might display. These messages are expected. v During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press <enter> to proceed to the login: prompt. v During the code upgrade process, the administrator assigned to receive alerts might receive several messages relating to condition changes on the server being upgraded. Typical alerts relate to the vtfd services not running, power supply good faults, configuration information, etc. These s are generated as a result of the services being stopped during the code upgrade process. You can ignore these messages. During the restart, RAS and the vtfd and ptcluster services, are automatically restarted on the server. The restart takes several minutes. Upon completion, the login: prompt displays. The ProtecTIER v3.1.x.x upgrade is now complete. 25. Go on to Verifying the server time, date, and timezone settings on page 20. Configuring the OpenStorage application IP interfaces This section describes how to update the OpenStorage IP communication interfaces on a node. About this task ProtecTIER exposes virtual interfaces to the host (such as a media server with the plug-in installed). Each virtual interface contains exactly one physical interface, but any physical interface can be reassigned to belong to another virtual interface. This reassignment option is used to group several physical interfaces into a single virtual interface, and create a bond configuration of several physical interfaces. Each virtual interface used must be configured with a corresponding IP address. Each configured IP address on the same machine needs to be on a different subnet. Chapter 4. Installing and configuring the ProtecTIER v3.1.x.x upgrade 17

32 In addition, each virtual interface containing more than one physical interface (configured as a bond) needs to be configured with a load balancing method. Currently, a server with 10 Gbe interfaces does not support bonding, which means that each of the server virtual interfaces contain only a single physical interface. No physical interfaces can be reassigned. The load balancing method does not matter, in this case, because the virtual interface contains only a single physical interface. For a server with 1Gbe interfaces, bonding is supported, and the recommended load balancing method is LACP with L3L4. For more information about bonding, the different load balancing methods, and whether to configure bonds at all, refer to the Best Practices Guide for IBM System Storage TS7600 ProtecTIER Deduplication Solutions, IBM form number GA The Best Practices Guide also contains configuration examples and instructions. Procedure The following procedure describes how to perform the tasks described in the previous paragraph. 1. On the server, if it is not already displayed, access the ProtecTIER System menu by typing menu in the prompt.. 2. Select the ProtecTIER Configuration (...) option. Type the corresponding number and press <enter>. The ProtecTIER Configuration (...) menu is displayed RAS Text Based Menu running on rassmb ) Check if RAS service is running 2) Start RAS 3) Stop RAS 4) Get RAS Version 5) Get PT Code Version 6) Display Firmware Levels 7) Manage Configuration (...) 8) check PT Services Status (...) 9) System Health Monitoring (...) 10) Problem management (...) 11) Call Home Commands (...) 12) Collect Logs (...) E) Exit >>> Your choice? 3. Select the IP Network configuration (...) option. Type the corresponding number and press <enter>. The IP Network configuration (...) menu is displayed: 18 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

33 RAS Text Based Menu running on rassmb ) Check if RAS service is running 2) Start RAS 3) Stop RAS 4) Get RAS Version 5) Get PT Code Version 6) Display Firmware Levels 7) Manage Configuration (...) 8) check PT Services Status (...) 9) System Health Monitoring (...) 10) Problem management (...) 11) Call Home Commands (...) 12) Collect Logs (...) E) Exit >>> Your choice? 4. Select the Configure ProtecTIER s application IP interfaces option. Type the corresponding number and press <enter>. The system displays the corresponding output. The following example shows the type of output that is displayed: # Interface L/B Method IP Address Netmask Devices 1 virt1 RR eth5 2 virt2 RR eth 9 3 virt3 RR eth 6 4 virt4 RR virt5 RR virt6 RR eth7 Available Options: ================== (e)edit a virtual interface (r)re-assign a physical interface (c)commit changes (q)quit Please Choose (e,r,c,q): 5. To edit the virtual interface, type e <enter>. The system displays the available options. 6. Choose a virtual interface to edit and type the requested information at each prompt. For example, type 1 <enter>. Available Options: ================== (e)edit a virtual interface (r)re-assign a physical interface (c)commit changes (q)quit Please Choose (e,r,c,q): e Please choose a virtual interface to edit: 1 The system displays the available load balancing methods. Available Load Balancing methods are: RR, L2, L2L3, L3L4 Choose a Load Balancing method [RR]: (for example: L2) IP Address for virt1 [ ]: (for example: ) Netmask for virt1 [ ]: (for example: ) 7. If you want to reassign a physical interface, type r <enter>. 8. Select the device to reassign and the virtual device to assign it to from the available virtual devices that are displayed. Chapter 4. Installing and configuring the ProtecTIER v3.1.x.x upgrade 19

34 The following example shows the type of output that is displayed. # Interface L/B Method IP Address Netmask Devices 1 virt1 RR eth5 2 virt2 RR eth9 3 virt3 RR eth6 4 virt4 RR virt5 RR virt6 RR eth7 Available Options: ================== (e)edit a virtual interface (r)re-assign a physical interface (c)commit changes (q)quit Please Choose (e,r,c,q): r Available Devices: eth5 eth9 eth7 eth6 Device to re-assign: (for example: eth5) Available Virtual Devices: virt3 virt6 virt5 virt4 virt1 virt2 Virtual to assign into: (for example: virt3) 9. When you want to commit the changes, type c <enter>. 10. Type q <enter> to quit. 11. The system returns you to the command prompt. What to do next The procedure is now complete. Continue to Verifying the server time, date, and timezone settings. Verifying the server time, date, and timezone settings Use this procedure to verify the server time, date, and timezone settings. Procedure Perform the following steps to verify the current time, date, and time zone settings: 1. Enter the command: date <enter> The server time, date, and time zone settings, display. The following example shows the type of output that is displayed. Wed Apr 14 14:19:50 EDT Confirm that the settings reflect the preferences that were provided by the customer. If changes are necessary, refer to Appendix A, Changing the system date and time, on page 37 for instructions, update the settings, and then return to this page. 3. Repeat the above procedure for all additional servers that you upgraded to ProtecTIER v3.1.x.x. 20 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

35 Upgrading clustered servers to ProtecTIER v3.1.x.x Use these procedures to upgrade clustered servers to ProtecTIER v3.1.x.x. Before you begin Before you start the upgrade procedure, perform the following steps: v You must stop the vtfd and ptcluster services on both servers in the cluster BEFORE you start the upgrade process. v Perform the upgrade on Server A (the bottom server) first, and then on Server B. To avoid complications, including unnecessary system reboots, you must start with Server A. About this task The procedures below are for clustered servers. If you are working a stand-alone server, follow the procedures in Upgrading stand-alone servers to ProtecTIER v3.1.x.x on page 14, instead. Notes: v The instructions in this section apply to older 3958 DD1, 3958 DD3, 3958 DD4, and 3958 AP1 servers. v The ProtecTIER upgrade software is provided on the IBM System Storage ProtecTIER Enterprise Edition V3.1. Procedure Starting with Server B, perform steps 1 through 5 on page 22 below to log in to the server, verify previous RAS configuration, and stop the vtfd and ptcluster services. After you have verified RAS (and taken any required action) and stopped the services on Server B, repeat the RAS verification and stop the services on Server A. 1. Log in to the server: a. Connect a USB keyboard and monitor (if not already present) to the server. b. Verify that the server is powered-on: v If it is powered-on, go to step 3. v If it is not powered-on do so now, wait for the boot cycle to complete, then go to step 3. Notes: During the boot cycle one or more warning or failure messages, including ones specific to Eth4 and Eth5, might display. These messages are expected. During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press <enter> to proceed to the login prompt. 2. At the login: prompt, log in with the ID root and the password admin. 3. Use the RAS Menu to verify that RAS has been configured and is running on the server. Enter the following command: rasmenu <enter> The RAS Menu displays: RAS Text Based Menu running on <servername> Chapter 4. Installing and configuring the ProtecTIER v3.1.x.x upgrade 21

36 ) Check if RAS is running 2) Start RAS 3) Stop RAS 4) Get RAS Version 5) Get PT Code Version 6) Display Firmware Levels 7) Manage Configuration (...) 8) check PT Services Status (...) 9) System Health Monitoring (...) 10) Problem management (...) 11) Call Home Commands (...) 12) Collect Logs (...) E) Exit >>> Your choice? 4. Select the Check if RAS is running option. Type: 1 <enter>. v If RAS has been configured and is running, the following messages display: Begin Processing Procedure RAS is running a. Exit the RAS Menu. Type: E <enter>. b. Go on to step 5. v If RAS has not been configured and is not running, the following messages display: Begin Processing Procedure RAS is down a. To configure RAS on the server, follow the instructions in Appendix H, Making a server connection through the Remote Supervisor Adapter (RSA), on page 83. b. Return to this page and go on to step Verify that you are connected to the proper server, and then stop the vtfd and cluster services on that server. Enter the following commands: service vtfd stop <enter> service ptcluster stop <enter> 6. Disconnect the USB keyboard and monitor from Server B and connect them to Server A. 7. Repeat steps 1 on page 21 through 5 to verify previous RAS configuration and stop the vtfd and ptcluster services on Server A. 8. When RAS configuration is verified and services are stopped on both servers, stay logged in to Server A, leave the keyboard and monitor connected, and go on to step 16 on page 23 to start the ProtecTIER v3.1.x.x upgrade. 9. Check the /install directory for the presence of.tar files for code levels older than the one currently running on the server. If older.tar files exist, remove them along with the directories that were created when those levels of code were expanded. This helps maintain available space within the root (/) file system. If the files are allowed to accumulate and fill up the root file system, unexpected server restarts can occur. 22 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

37 10. Remove the older.tar files. Enter the following command: rm <filename>.tar <enter> For example: rm PT_TS7650G_V full.x86_64.tar <enter> The following message displays: rm: remove regular file `PT_TS7650G_V full.x86_64.tar'? 11. Type y <enter>. 12. Repeat steps 10 and 11 to remove any remaining.tar files that are older than the ones for the code level currently running on the server. 13. Remove the older expanded directories. Note: The command below removes all inclusive content. You will not be prompted to confirm removal of the directory. Enter the command: rm -rf <directory name> <enter> For example: rm -rf PT_TS7650G_V full.x86_64 <enter> 14. Repeat step 13 to remove any remaining directories other than the one for the code level currently running on the server. 15. List the /install directory contents to verify that you have removed all unneeded.tar files and directories. Enter the following command: ls <enter> When only two.tar files (the one for the code level currently running on the server, and the one for the upgrade) remain in the /install directory, the file removal is complete. Go on to step Insert the IBM System Storage ProtecTIER Enterprise Edition V3.1 into the server CD-ROM drive. 17. When the drive light stops blinking, enter the following commands: mkdir -p /mnt/cdrom <enter> mount /dev/cdrom /mnt/cdrom <enter> The following output displays: mount: block device /dev/cdrom is write-protected. mounting read-only 18. Change to the local installation directory. Enter the following command: cd /mnt/cdrom <enter> 19. List the DVD contents to determine the name of the installation file. Enter the following command: ls <enter> 20. From the list displayed, locate the file with the.tar extension and copy it to the /install directory on the server hard drive. Enter the following command: cp <filename>.tar /install <enter> Tip: If you start entering the filename by typing: cp PT and pressing the <Tab> key, Linux attempts to fill in the remainder of the command string for you. If Linux cannot complete the entire command string, it means that multiple files with similar filenames exist in the directory. Manually type in the next character in the filename and press <Tab> again, to allow Linux to complete the string. This method of entering long command strings helps reduce the potential for typing errors. Note: The file copy can take up to five minutes to complete. 21. Change to the /install directory. Enter the following command: Chapter 4. Installing and configuring the ProtecTIER v3.1.x.x upgrade 23

38 cd /install <enter> 22. Extract the installation files into a new directory within the /install directory. Enter the following command: tar -xvf <tar filename>.tar <enter> The <filename> directory is created. For example: PT_TS7650G_V full.x86_64.tar. 23. After the files are extracted, list the /install directory contents to get the name of the ProtecTIER directory you will change to in the next step. Enter the command: ls <enter> 24. Change to the <ProtecTIER directory name> directory. Enter the following command: cd <directory name> <enter> For example: cd PT_TS7650G_V full.x86_64 Note: You will perform the remainder of the installation from this directory. 25. Eject the IBM System Storage ProtecTIER Enterprise Edition V3.1 from the CD-ROM drive. Enter the command: eject <enter> 26. Start the autorun utility. Enter the following command:./autorun -f <enter> A series of messages display as the autorun utility installs the ProtecTIER v3.1.x.x upgrade, and performs the additional tasks outlined in Chapter 4, Installing and configuring the ProtecTIER v3.1.x.x upgrade, on page 11. Execution of autorun can take up to 15 minutes. During the autorun process, you may be prompted to upgrade the firmware level of the attached storage. Entering Yes will instruct autorun to check the firmware level, and update it to current release levels, as necessary. Because of the varied amounts of attached storage, the firmware check may take several minutes to complete. If it is determined that the firmware requires an update, the process may take up to an hour. Upon completion, the following message displays: The system will now reboot! After boot, please set user to ptadmin by invoking 'su - ptadmin' (default password is ptadmin). Press <CR> to continue Press <enter> to restart the server. Notes: v While the server is restarting, verify that the DVD was ejected in step 25. If not, press the button on the front of the disc drive to manually eject the DVD, now. v During the boot cycle one or more warning or failure messages, including ones specific to Eth4 and Eth5, might display. These messages are expected. v During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press <enter> to proceed to the login prompt. v During the code upgrade process, the administrator assigned to receive alerts might receive several messages relating to condition changes on the server being upgraded. Typical alerts relate to: vtfd services not running, power supply good faults, configuration information, 24 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

39 etc. These s are generated as a result of the services being stopped during the code upgrade process. The messages can be ignored. During the restart, the RAS and the vtfd and ptcluster services are automatically restarted on the server. The restart can take several minutes. Upon completion, the login: prompt displays. The ProtecTIER upgrade is now complete on the server you were working on. 28. Proceed as appropriate: v If you just completed the ProtecTIER v3.1.x.x upgrade on Server A, continue to step 29 to start the upgrade on Server B. OR v If you just completed the ProtecTIER v3.1.x.x upgrade on Server B, the upgrade for this cluster is complete. If this is the only cluster that requires this upgrade, remain connected to Server B, and go to Verifying the server time, date, and timezone settings on page 26. If there are additional clusters that require this upgrade, repeat steps1 on page 21 through 28 to verify RAS configuration, stop the vtfd and ptcluster services, and upgrade the servers to ProtecTIER v3.1.x.x. When you have upgraded all applicable servers, remain connected to Server B and go on to Verifying the server time, date, and timezone settings on page Log out of Server A. Enter the following command: exit <enter> 30. Disconnect the USB keyboard and monitor from Server A and connect them to Server B. 31. Repeat steps 16 on page 23 through 28 to complete the v3.1.x.x upgrade on Server B. Chapter 4. Installing and configuring the ProtecTIER v3.1.x.x upgrade 25

40 Verifying the server time, date, and timezone settings Use this procedure to verify the server time, date, and timezone settings. Procedure Perform the following steps to verify the current time, date, and time zone settings: 1. Enter the command: date <enter> The server time, date, and time zone settings, display. The following example shows the type of output that is displayed. Wed Apr 14 14:19:50 EDT Confirm that the settings reflect the preferences that were provided by the customer. If changes are necessary, refer to Appendix A, Changing the system date and time, on page 37 for instructions, update the settings, and then return to this page. 3. Repeat the above procedure for all additional servers that you upgraded to ProtecTIER v3.1.x.x. 26 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

41 Chapter 5. Updating the ProtecTIER servers Use the procedures in this section to update the ProtecTIER servers to the latest version of ProtecTIER. Table 3. Preparing the servers for the most current update Tasks Check the version of ProtecTIER running on each server. Download the most current version of ProtecTIER (v3.1.x.x) from the IBM website and copy the files to a CD. Install the ProtecTIER updates. Procedure Checking the ProtecTIER version on page 12 Downloading the ProtecTIER v3.1.x.x fix update on page 12 Downloading the ProtecTIER v3.1.x.x fix update on page 12 Checking the ProtecTIER version Before you begin Perform the procedure below on each server for which you need version information. Make note of the ProtecTIER version for each server to help you determine how to proceed at the end of this section. Procedure 1. Log in to the server: a. Connect a USB keyboard and monitor (if not already present) to the server. b. Verify that the server is powered-on: v If it is powered-on, go to step 2. v If it is not powered-on do so now, wait for the boot cycle to complete, then go to step 2. Notes: v During the boot cycle one or more warning or failure messages, including ones specific to Eth4 and Eth5, may display. These messages are expected and are not cause for alarm. v During the boot cycle, the ProtecTIER file systems are mounted. If the message: Running... displays, press <enter> to proceed to the login prompt. 2. At the login prompt, log in with the ID ptadmin and the password ptadmin. 3. At the command line, type menu and press Enter. The ProtecTIER Service menu displays. Copyright IBM Corp

42 ProtecTIER Service Menu running on rasap ) ProtecTIER Configuration (...) 2) Manage ProtecTIER services (...) 3) Health Monitoring (...) 4) Problem Alerting (...) 5) Version Information (...) 6) Generate a service report 7) Generate a system view 8) Update ProtecTIER code E) Exit >>> Your choice? 4. Select the option to view Version Information (...). FromtheVersion Information menu, select the option to Select the option to view Version Information (...). From the Version Information menu, select the option to Display Version information. 5. Record the ProtecTIER version. 6. Continue on to Downloading the ProtecTIER v3.1.x.x fix update on page 12. Downloading the ProtecTIER v3.1.x.x fix update Use these procedures to download ProtecTIER v3.1.x.x from the IBM website. About this task Note: For additional information about the ProtecTIER v3.1.x.x download (including alternate installation instructions using the TSSC), refer to the IBM System Storage TS7650G and TS7650 with ProtecTIER Software Release Notes GC , available on the ProtecTIER patch v3.1.x.x page of the IBM website. Procedure 1. Go to 2. From the Home page, click: Support & Downloads Download Fixes, updates & drivers 3. Click the link to the IBM Support Portal. The Support & Downloads Quick Start page opens. 4. Under 1. Choose your products: a. Click the Search for a product radio button. b. Click the Sort alphabetically radio button. c. Type: ProtecTIER in the empty field and click the Search (magnifying glass) button. d. Select the checkbox for the product(s) for which you want to download files. 5. Under 2. Choose your task: v Click the Downloads radio button. 6. Under 3. See your results: v Click View your page. The Find downloads for your IBM products page opens. 7. In the Downloads and fixes box, click Downloadable files for the applicable ProtecTIER product. 28 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

43 The Download results page opens. 8. From the Results list, click the most recent entry (v3.1.x.x) for the product you specified. Where 3.1.x.x is the most current version of ProtecTIER available for download. The ProtecTIER GW patch 3.1x or ProtecTIER AP1 patch 3.1.x page, displays. 9. Scroll to the Download package section, and then in the Download Options box, click: FTP. The Terms and Conditions page, displays. 10. Read the information and then click: I agree. Depending on the product you selected, the Opening PT_TS7650G_V3.1.x.x86_64.tar or Opening PT_TS7650_AP1_V3.1.x.x86_64.tar dialog box, opens. 11. Select Save file, then click OK. The ProtecTIER v3.1.x.x software downloads to the local hard drive. 12. Copy the downloaded PT_TS7650G_V3.1.x.x86_64.tar or PT_TS7650_AP1_V3.1.x.x86_64.tar file to a CD. You will use this CD to perform the v3.1.x.x upgrade. Applying the patch update to the ProtecTIER servers Use these procedures to update ProtecTIER servers to the latest v3.1.x.x code level. If you are updating multiple servers, you can perform the update on all of the servers, simultaneously. Procedure Note: The ptcluster service should not be stopped before the upgrade. Stop the vtfd service on both nodes, install the patch on node A (by executing the autorun script), and then install the patch on node B. Each time the autorun script is executed, the server reboots and the vtfd service automatically restarts. 1. To begin updating the ProtecTIER code on the server, first access the ProtecTIER Configuration menu on the server you want to update. 2. At the login prompt, type: ptconfig and press Enter. 3. At the Password prompt, type: ptconfig and press Enter. The ProtecTIER Service Menu is displayed. 4. From the menu, select the Update ProtecTIER code option. Type the number of your choice and press Enter at the prompt. The following is displayed: Begin Processing Procedure Locating the DVD device...done Place the ProtecTIER code disc in the DVD tray, close the tray and press Enter. 5. Insert the CD that contains the PT_TS7650G_V3.1.x.x.x86_64.tar or PT_TS7650_AP1_V3.1.x.x.x86_64.tar file into the server's disc drive and press Enter. The following is displayed: Mounting... done Extracting the code package... There are 2 older packages on the system. Would you like to clear them? (y/[n]) : Note: If old packages appear on the system, you can type y to remove them. The default is [n]. Chapter 5. Updating the ProtecTIER servers 29

44 6. Press Enter. The following is displayed: Copying files... Copied % Done Please remove the disc from the drive, and press Enter to continue. 7. The progress is displayed until it reaches 100%, as shown in the example above. Once the operation is done, follow the instructions and remove the disc from the CD-ROM drive. Press Enter to continue. The code update begins. 8. When the upgrade is complete, you are prompted to reboot the server. Press Enter. When the reboot completes, the login: prompt displays. 9. (optional) Verify the component versions on the server. Access the ProtecTIER Configuration menu. At the login prompt, type: ptconfig and press Enter. At the Password prompt, type: ptconfig and press Enter. The ProtecTIER Service Menu is displayed. 10. From the menu, select the Display version information option. Type the number of your choice and press Enter at the prompt. The ProtecTIER version is provided in the first line of output, in the first three digits after the colon. The version information looks similar to the following: PT version : Repeat steps 4 on page 29 through 9 on any other applicable servers. 12. The update procedure is now complete. 30 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

45 Chapter 6. Upgrading ProtecTIER Manager Use these procedures to upgrade the version of ProtecTIER Manager on the TSSC or ProtecTIER Manager Workstation. Except where indicated, the procedures in this chapter are Customer Tasks. The current ProtecTIER Manager installer is provided on the IBM System Storage ProtecTIER Manager V3.1 DVDIBM System Storage ProtecTIER Manager V3.1 DVD. Because different ProtecTIER Manager installers are provided for Windows and Linux, make sure that the installer you use is correct for the operating system running on your ProtecTIER Manager workstation: v v v If you are installing the ProtecTIER Manager upgrade on the TSSC, see Upgrading ProtecTIER Manager on the TSSC. If you are installing the ProtecTIER Manager upgrade on a workstation running Windows, see Installing ProtecTIER Manager on Windows on page 32. If you are installing ProtecTIER Manager upgrade on a workstation running Linux, see Installing ProtecTIER Manager on Linux on page 34. Important: Before starting the upgrade, make sure the currently-installed ProtecTIER Manager application is closed. Upgrading ProtecTIER Manager on the TSSC Use this procedure to upgrade the version of ProtecTIER Manager on the TSSC. About this task IBM Service Task To upgrade the version of ProtecTIER Manager on the TSSC: Procedure 1. If the TSSC is not already powered-on, do so now. 2. Set the resolution on the TSSC to 1280 x This is the optimal resolution for viewing the PT Manager GUI. 3. If prompted for login information, enter the username: service and the password: service. The TSSC's blue desktop displays. 4. Right-click on the TSSC blue desktop. The IBM TS3000 System Console menu displays. 5. Select Browser Functions ProtecTIER Manager Functions Install ProtecTIER Manager GUI. The TSSC disc drive opens. 6. Insert the IBM System Storage ProtecTIER Manager V3.1 DVD. The following message displays: Installation may last a few moments. Please be patient. 7. When the ProtecTIER Manager installation wizard starts, follow the on-screen instructions to complete the installation. Copyright IBM Corp

46 For detailed information about using the ProtecTIER Manager wizard, refer to steps 3 through 9 on page 34 in Installing ProtecTIER Manager on Windows. When the installation is complete and ProtecTIER Manager has been successfully installed, the Install Complete window opens. 8. Click Done. The ProtecTIER Installation wizard closes and the ProtecTIER Manager upgrade is complete. 9. Remove the IBM System Storage ProtecTIER Manager V3.1 DVD and close the disc drive. 10. If you configured replication, the user must create and configure the replication grid before replication is fully functional. Turn the system over to the customer, and refer them to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA for detailed information. 11. If you did not configure replication, the customer can now resume use of their ProtecTIER system. Installing ProtecTIER Manager on Windows Use the procedure below to upgrade the version of ProtecTIER Manager on a Windows-based workstation. Procedure To upgrade the version of ProtecTIER Manager on a Windows-based workstation: 1. Set the resolution to 1280 x This is the optimal resolution for viewing the PT Manager GUI. 2. Insert the IBM System Storage ProtecTIER Enterprise Edition V3.1 into the CD-ROM drive of the designated ProtecTIER Manager workstation. v If the ProtecTIER Manager Autorun launches and starts the installation, go to step 3. v If the ProtecTIER Manager Autorun does not launch automatically, do the following: a. On the Windows task bar, click: Start Run. The Run dialog box opens. b. In the Open field, type: D: (where D: is the CD-ROM drive) c. Click OK. The contents of the IBM System Storage ProtecTIER Enterprise Edition V3.1 display. d. From the list of files, locate the ProtecTIER Manager for Windows installation file (install.exe). e. Double-click the file to start the installation. 3. Read the Introduction window, and then click Next. Two License Agreement windows open. 4. Read and accept the terms of each license agreement, and then click Next. The Choose Install Folder window opens. See Figure 1 on page IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

47 ts Figure 1. Choose Install Folder window 5. Specify the folder where the ProtecTIER Manager program files will be installed, and then click Next. The Choose Shortcut Folder window opens. See Figure 2. ts Figure 2. Choose Shortcut Folder window Chapter 6. Upgrading ProtecTIER Manager 33

48 6. Select the location where the program icons will be created: v In a new Program Group Creates a new program group in the Program list of the Start menu. v In an existing Program Group Adds the shortcut to an existing program group in the Program list of the Start menu. v In the Start Menu v On the Desktop v In the Quick Launch Bar v Other Enables you to enter a path location for the shortcut, or to browse for a location by clicking Choose. v Don't create icons No shortcuts are created. Note: When relevant, you can select Create Icons for All Users to create a shortcut in the defined location for all user accounts on the workstation. 7. Click Next. The Pre-Installation Summary window opens. 8. Review the Summary window, and then click Install to start the installation. The Installing ProtecTIER Manager window opens. When the installation is complete and ProtecTIER Manager has been successfully installed, the Install Complete window opens. 9. Click Done. The ProtecTIER Manager Installation wizard closes and the upgrade process is complete. 10. If you configured replication, the user must create and configure the replication grid before replication is fully functional. Turn the system over to the customer, and refer them to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA for detailed information. 11. If you did not configure replication, the customer can now resume use of their ProtecTIER system. Installing ProtecTIER Manager on Linux Use the procedure below to upgrade the version of ProtecTIER Manager on a Linux-based workstation. Before you begin Important: The procedure below assumes that the workstation on which ProtecTIER Manager is being installed has a Linux graphical user interface (GUI). A GUI is required for ProtecTIER Manager operation on Linux. Procedure To upgrade the version of ProtecTIER Manager on a Linux-based workstation: 1. Set the resolution to 1280 x This is the optimal resolution for viewing the ProtecTIER Manager GUI. 2. Insert the IBM System Storage ProtecTIER Enterprise Edition V3.1 into the CD-ROM drive of the designated ProtecTIER Manager workstation. 3. Run the ProtecTIER Manager installer. To do so: 34 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

49 a. From the Linux desktop, double-click the CD-ROM icon, and then double-click the installation folder for the version of Linux you are using. Linux for version 64 or Linux32 for version 32 b. From the installation folder, select the InstallLinuxXX.bin file (where XX is 64 or 32, depending on the folder you are in) and drag the file onto the desktop. c. Close any open windows. d. Right-click on any open area of the desktop, and from the menu that displays, click Open Terminal. The terminal window opens. e. At the terminal command prompt, change to the Desktop directory. Enter the command: cd Desktop <enter> Note: The above command is case-sensitive. Type it using a capital "D". f. From the Terminal Window's Desktop directory, run the ProtecTIER Manager installer: In all commands below, XX is 64 or 32../InstallLinuxXX.bin and press <enter> If the message: Permission Denied displays, enter the following commands: chmod +x InstallLinuxXX.bin <enter>./installlinuxxx.bin <enter> The IBM ProtecTIER Manager Wizard Introduction screen displays. 4. Click Next. Two sequential Software License Agreement screens display. 5. Read the terms for each license agreement, indicate your acceptance, and then click Next. The Choose Install Folder screen displays. 6. Specify the location for the ProtecTIER Manager program files. To do so, perform one of the following: v Enter the path to the location where the ProtecTIER Manager program files will be installed. v Click Choose to browse for a location. Note: Click Restore Default Folder to revert to the default installation path. 7. Click Next. The Choose Link Folder screen displays. See Figure 3 on page 36. Chapter 6. Upgrading ProtecTIER Manager 35

50 ts Figure 3. Choose Link folder 8. Select the location where the program links will be created: v In your Home folder Creates the links in the directory where the user's files are typically stored. For example: /home/bill. v Other Creates the links in the default location (/opt/ibm/ptmanager). To specify a different location, click Choose and select a directory on the workstation's hard drive. v Don't create links No links will be created. 9. Click Next. The Pre-Installation Summary screen displays. 10. Click Install. The Installing ProtecTIER Manager screen displays and ProtecTIER Manager is installed. When the installation finishes, the Install Complete screen displays. 11. Click Done. The ProtecTIER Manager Installation wizard closes and the upgrade process is complete. 12. If you configured replication, the user must create and configure the replication grid before replication is fully functional. Turn the system over to the customer, and refer them to the IBM System Storage ProtecTIER User's Guide for Enterprise Edition and Appliance Edition, IBM form number GA for detailed information. 13. If you did not configure replication, the customer can now resume use of their ProtecTIER system. 36 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

51 Appendix A. Changing the system date and time Use these procedures to change the system's date, time and timezone settings. About this task Using the command line About this task Notes: v TS7650 Appliance customers have the option of performing this task using the server command line interface (CLI) or the ProtecTIER Configuration Menu. Instructions for both methods are provided below. v The menu is provided as a customer convenience. IBM service personnel are expected to use the CLI. v The ProtecTIER Configuration Menu is not available on TS7650G gateway systems. v In a two-node cluster, running the CLI command on one of the nodes will configure the system's date, time and timezone on both nodes. Customer Task or IBM Service Task Procedure 1. If you are not already connected to a node, plug a USB keyboard and monitor into the back of the server. 2. Log in to the server with the username root and password admin. 3. Access the /install directory by typing the command: cd /opt/dtc/install/ <Enter> 4. Type the following command to begin the set clock configuration:./ptconfig -setclock <Enter> As the procedure runs, the following is displayed: Date, Time, Timezone & Timeserver(s) configuration ================================================== 1. Set date & time 2. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit q. Exit without committing changes Please Choose: 5. Synchronize the date and time by typing 1 <Enter> in the Please Choose: field. The following is displayed: Please Choose:1 Please specify the date in DD/MM/YYYY format [09/11/2009]: 6. Type the date in the specified format and press <Enter>. If you do not enter a date, the default will be the date that appears within the brackets. Copyright IBM Corp

52 The following is displayed: Please specify the date in DD/MM/YYYY format [09/11/2009]: 09/11/2009 Please specify the time in HH:MM:SS format [11:56:16]: 7. Type the time in the specified format and press <Enter>. If you do not enter a time, the default will be the time that appears within the brackets. The following is displayed: Date, Time, Timezone & Timeserver(s) configuration ================================================== 1. Set date & time 2. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit * q. Exit without committing changes Please Choose: Note: If you have typed in new information, an asterisk (*) will appear at the end of the c. Commit changes and exit menu option to show that there are modifications to be saved. At this point, you can choose either c to save the changes and exit the setclock configuration, choose q to exit the configuration without saving the changes, or continue synchronizing the local timezone (step 8) and/or adding the timeservers to the system (step 11 on page 39). 8. Synchronize the local timezone by typing 2 <Enter> in the Please Choose: field. The following is displayed: Please Choose:2 Enter a 2 letter country code (or type m to enter the timezone manually): 9. Type, for example, US <Enter> for the United States. If you need a list of time zone codes from countries other than the United States, see Appendix B, Worldwide time zone codes, on page 45. The following is displayed: 38 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

53 Time zones under US: ==================== 1. America/New_York 2. America/Detroit 3. America/Kentucky/Louisville 4. America/Kentucky/Monticello 5. America/Indiana/Indianapolis 6. America/Indiana/Vincennes 7. America/Indiana/Knox 8. America/Indiana/Winamac 9. America/Indiana/Marengo 10. America/Indiana/Vevay 11. America/Chicago 12. America/Indiana/Tell_City 13. America/Indiana/Petersburg 14. America/Menominee 15. America/North_Dakota/Center 16. America/North_Dakota/New_Salem 17. America/Denver 18. America/Boise 19. America/Shiprock 20. America/Phoenix 21. America/Los_Angeles 22. America/Anchorage 23. America/Juneau 24. America/Yakutat 25. America/Nome 26. America/Adak 27. Pacific/Honolulu Please choose a timezone: If you typed m to manually enter the timezone, the following is displayed: Enter the time zone (case sensitive): Type, for example, Italy <Enter>. 10. Type a number corresponding to the timezone you want to synchronize from the list under the country code entered. The following is displayed: Date, Time, Timezone & Timeserver(s) configuration ================================================== 1. Set date & time 2. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit * q. Exit without committing changes Please Choose: As previously stated, you can choose either c to save the changes and exit the setclock configuration, choose q to exit the configuration without saving the changes, or continue synchronizing the local timezone and/or adding the timeservers to the system. 11. Add timeservers to the system by typing 3 <Enter> in the Please Choose: field. The following is displayed: a. Please specify the timeserver's IP Address: Type the timeserver's IP Address. For example: <Enter> b. Would you like to set a secondary timeserver? (yes no) Type y <Enter> to set a secondary timeserver. c. Please specify the secondary timeserver's IP Address: Appendix A. Changing the system date and time 39

54 Type the secondary timeserver's IP address. For example: <Enter> The following is displayed: Date, Time, Timezone & Timeserver(s) configuration ================================================== 1. Set date & time 2. Set Timezone 3. Set Timeserver(s) c. Commit changes and exit * q. Exit without committing changes Please Choose: 12. Confirm and save your changes to the configuration by typing c <Enter> in the Please Choose: field. A list of the configuration changes is displayed for review. Reviewing the results Note: If only the date was modified, and not the timezones and/or timeservers, only the date will be displayed in the contents. For example: if you modified the date, added a primary and secondary time server, and specified America/Chicago as the time zone, when you choose c to commit the changes and exit, the file contents appear as follows: Please review the following information: ======================================== Date: Mon Nov 9 14:51: Primary time server: Secondary time server: Timezone: America/Chicago Do you wish to apply those settings? (yes no) Type y to save and apply the changes. Note: the cluster & VTFD services on all nodes must be stopped in order to continue. Do you wish to continue? (yes no) Type y to stop and restart the cluster and VTFD services on all the nodes. Stopping Cluster Services [ Done ] Stopping NTPD [ Done ] Setting Time Zone [ Done ] Setting Timeserver [ Done ] Setting Date & Time [ Done ] Starting NTPD [ Done ] Starting cluster [ Done ] Cluster Started Using the ProtecTIER Configuration Menu About this task Customer Task The following procedures apply only to TS7650 Appliance systems. 40 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

55 Procedure 1. Open the ProtecTIER Configuration Menu. To do so: a. At the sever login prompt, type: ptconfig and press <enter>. b. At the Password prompt, type: ptconfig and press <enter> The ProtecTIER Configuration Menu displays: ProtecTIER Configuration Menu: 1. Update Time, Date, Timezone & Timeserver(s) 2. Update System Name 3. Update Customer Network 5. Activate/Deactivate Replication Manager 6. Update Replication Network 7. Configure Static Routes 8. Configure Application Interfaces 9. Restore Network Configuration q. Quit Please choose an option: ts Figure 4. ProtecTIER Configuration Menu Note: Menu option 4 has been purposely omitted from the menu. In addition, option 8, Configure Application Interfaces, is not applicable for VTL systems. This option is valid only for systems configured to use OpenStorage with NetBackup. 2. Select option 1, Update Time, Date, Timezone & Timeserver(s). Type: 1 and press <enter>. The Date, Time, Timezone & Timeserver(s) configuration menu, displays: ts Figure 5. Date, Time, Timezone and Timeserver(s) configuration menu 3. Select option 2, Set Timezone. Type: 2 and press <enter>. 4. If you are located in the United States, when prompted for a country code, type: US and press <enter>. Appendix A. Changing the system date and time 41

56 For locations outside the United States, you will need to enter an international country code. Refer to Appendix B, Worldwide time zone codes, on page 45 to locate your information, then return to this page and enter the appropriate country code in step 4 on page 41, above. The time zones for the specified country display. A sample of the US time zones list is shown below: ts Figure 6. Sample list of US time zones 5. At the Press enter to continue prompt, press <enter> to advance the list and display additional time zones. 6. At the Please choose a timezone prompt, type the number for the timezone you want to use and press <enter>. For example, the US timezone code for Chicago is 11. If your exact location is not on the list, select the timezone code for the location nearest you. You are returned to the Date, Time, Timezone and Timeserver(s) configuration menu. 7. Select option 1, Set date & time. Type: 1 and press <enter>. 8. When prompted to specify the date: v If the default date [displayed in brackets] is correct, press <enter>. v If the default date is incorrect, type the current date in DD/MM/YYYY format and press <enter>. For example: 11/08/ When prompted to specify the time: v If the default time [displayed in brackets] is correct, press <enter>. v If the default time is incorrect, type the current time in HH:MM:SS format and press <enter>. For example: 08:32: At the Please choose prompt, commit your timezone setting, as well as any changes made to the date and time, and exit the session. Type: c and press <enter>. The current time, date, and timezone settings display for review. 11. At the Do you wish to apply those settings? (yes no) prompt, type: y and press <enter>. 42 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

57 You are notified as follows: The cluster & VTFD services on all nodes must be stopped in order to continue. Do you wish to continue? (yes no). Type: y and press <enter>. A series of status messages display as the services are stopped and restarted. This process may take up to 10 minutes. When the service restart is complete, the Press the ENTER key to continue... message displays. 12. Press <enter> to return to the ProtecTIER Configuration Menu. 13. Quit the menu to exit. Type: q and press <enter>. You are returned to the server login prompt. Appendix A. Changing the system date and time 43

58 44 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

59 Appendix B. Worldwide time zone codes Use the information in the following table to help you set the system's time zone. Time zone codes The following table lists all of the worldwide time zone codes and the associated time zone descriptions. Additional information about the time zone is located in the Comments column. Code Time zone Comments AD Europe/Andorra AE Asia/Dubai AF Asia/Kabul AG America/Antigua AI America/Anguilla AL Europe/Tirane AM Asia/Yerevan AN America/Curacao AO Africa/Luanda AQ Antarctica/McMurdo McMurdo Station, Ross Island AQ Antarctica/South_Pole Amundsen-Scott Station, South Pole AQ Antarctica/Rothera Rothera Station, Adelaide Island AQ Antarctica/Palmer Palmer Station, Anvers Island AQ Antarctica/Mawson Mawson Station, Holme Bay AQ Antarctica/Davis Davis Station, Vestfold Hills AQ Antarctica/Casey Casey Station, Bailey Peninsula AQ Antarctica/Vostok Vostok Station, S Magnetic Pole AQ Antarctica/DumontDUrville Dumont-d'Urville Station, Terre Adelie AQ Antarctica/Syowa Syowa Station, E Ongul I AR America/Argentina/Buenos_Aires Buenos Aires (BA, CF) AR America/Argentina/Cordoba most locations (CB, CC, CN, ER, FM, LP, MN, NQ, RN, SA, SE, SF, SL) AR America/Argentina/Jujuy Jujuy (JY) AR America/Argentina/Tucuman Tucuman (TM) AR America/Argentina/Catamarca Catamarca (CT), Chubut (CH) AR America/Argentina/La_Rioja La Rioja (LR) AR America/Argentina/San_Juan San Juan (SJ) AR America/Argentina/Mendoza Mendoza (MZ) AR America/Argentina/Rio_Gallegos Santa Cruz (SC) AR America/Argentina/Ushuaia Tierra del Fuego (TF) AS Pacific/Pago_Pago Copyright IBM Corp

60 Code Time zone Comments AT Europe/Vienna AU Australia/Lord_Howe Lord Howe Island AU Australia/Hobart Tasmania - most locations AU Australia/Currie Tasmania - King Island AU Australia/Melbourne Victoria AU Australia/Sydney New South Wales - most locations AU Australia/Broken_Hill New South Wales - Yancowinna AU Australia/Brisbane Queensland - most locations AU Australia/Lindeman Queensland - Holiday Islands AU Australia/Adelaide South Australia AU Australia/Darwin Northern Territory AU Australia/Perth Western Australia - most locations AU Australia/Eucla Western Australia - Eucla area AW America/Aruba AX Europe/Mariehamn AZ Asia/Baku BA Europe/Sarajevo BB America/Barbados BD Asia/Dhaka BE Europe/Brussels BF Africa/Ouagadougou BG Europe/Sofia BH Asia/Bahrain BI Africa/Bujumbura BJ Africa/Porto-Novo BL America/St_Barthelemy BM Atlantic/Bermuda BN Asia/Brunei BO America/La_Paz BR America/Noronha Atlantic islands BR America/Belem Amapa, E Para BR America/Fortaleza NE Brazil (MA, PI, CE, RN, PB) BR America/Recife Pernambuco BR America/Araguaina Tocantins BR America/Maceio Alagoas, Sergipe BR America/Bahia Bahia BR America/Sao_Paulo S & SE Brazil (GO, DF, MG, ES, RJ, SP, PR, SC, RS) BR America/Campo_Grande Mato Grosso do Sul BR America/Cuiaba Mato Grosso BR America/Porto_Velho W Para, Rondonia BR America/Boa_Vista Roraima 46 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

61 Code Time zone Comments BR America/Manaus E Amazonas BR America/Eirunepe W Amazonas BR America/Rio_Branco Acre BS America/Nassau BT Asia/Thimphu BW Africa/Gaborone BY Europe/Minsk BZ America/Belize CA America/St_Johns Newfoundland Time, including SE Labrador CA America/Halifax Atlantic Time - Nova Scotia (most places), PEI CA America/Glace_Bay Atlantic Time - Nova Scotia - places that did not observe DST CA America/Moncton Atlantic Time - New Brunswick CA America/Goose_Bay Atlantic Time - Labrador - most locations CA America/Blanc-Sablon Atlantic Standard Time - Quebec - Lower North Shore CA America/Montreal Eastern Time - Quebec - most locations CA America/Toronto Eastern Time - Ontario - most locations CA America/Nipigon Eastern Time - Ontario & Quebec - places that did not observe DST CA America/Thunder_Bay Eastern Time - Thunder Bay, Ontario CA America/Iqaluit Eastern Time - east Nunavut - most locations CA America/Pangnirtung Eastern Time - Pangnirtung, Nunavut CA America/Resolute Eastern Time - Resolute, Nunavut CA America/Atikokan Eastern Standard Time - Atikokan, Ontario and Southampton I, Nunavut CA America/Rankin_Inlet Central Time - central Nunavut CA America/Winnipeg Central Time - Manitoba & west Ontario CA America/Rainy_River Central Time - Rainy River & Fort Frances, Ontario CA America/Regina Central Standard Time - Saskatchewan - most locations CA America/Swift_Current Central Standard Time - Saskatchewan - midwest CA America/Edmonton Mountain Time - Alberta, east British Columbia & west Saskatchewan CA America/Cambridge_Bay Mountain Time - west Nunavut CA America/Yellowknife Mountain Time - central Northwest Territories CA America/Inuvik Mountain Time - west Northwest Territories CA America/Dawson_Creek Mountain Standard Time - Dawson Creek & Fort Saint John, British Columbia CA America/Vancouver Pacific Time - west British Columbia CA America/Whitehorse Pacific Time - south Yukon CA America/Dawson Pacific Time - north Yukon CC Indian/Cocos Appendix B. Worldwide time zone codes 47

62 Code Time zone Comments CD Africa/Kinshasa west Dem. Rep. of Congo CD Africa/Lubumbashi east Dem. Rep. of Congo CF Africa/Bangui CG Africa/Brazzaville CH Europe/Zurich CI Africa/Abidjan CK Pacific/Rarotonga CL America/Santiago most locations CL Pacific/Easter Easter Island & Sala y Gomez CM Africa/Douala CN Asia/Shanghai east China - Beijing, Guangdong, Shanghai, etc. CN Asia/Harbin Heilongjiang (except Mohe), Jilin CN Asia/Chongqing central China - Sichuan, Yunnan, Guangxi, Shaanxi, Guizhou, etc. CN Asia/Urumqi most of Tibet & Xinjiang CN Asia/Kashgar west Tibet & Xinjiang CO America/Bogota CR America/Costa_Rica CU America/Havana CV Atlantic/Cape_Verde CX Indian/Christmas CY Asia/Nicosia CZ Europe/Prague DE Europe/Berlin DJ Africa/Djibouti DK Europe/Copenhagen DM America/Dominica DO America/Santo_Domingo DZ Africa/Algiers EC America/Guayaquil mainland EC Pacific/Galapagos Galapagos Islands EE Europe/Tallinn EG Africa/Cairo EH Africa/El_Aaiun ER Africa/Asmara ES Europe/Madrid mainland ES Africa/Ceuta Ceuta & Melilla ES Atlantic/Canary Canary Islands ET Africa/Addis_Ababa FI Europe/Helsinki FJ Pacific/Fiji 48 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

63 Code Time zone Comments FK Atlantic/Stanley FM Pacific/Truk Truk (Chuuk) and Yap FM Pacific/Ponape Ponape (Pohnpei) FM Pacific/Kosrae Kosrae FO Atlantic/Faroe FR Europe/Paris GA Africa/Libreville GB Europe/London GD America/Grenada GE Asia/Tbilisi GF America/Cayenne GG Europe/Guernsey GH Africa/Accra GI Europe/Gibraltar GL America/Godthab most locations GL America/Danmarkshavn east coast, north of Scoresbysund GL America/Scoresbysund Scoresbysund / Ittoqqortoormiit GL America/Thule Thule / Pituffik GM Africa/Banjul GN Africa/Conakry GP America/Guadeloupe GQ Africa/Malabo GR Europe/Athens GS Atlantic/South_Georgia GT America/Guatemala GU Pacific/Guam GW Africa/Bissau GY America/Guyana HK Asia/Hong_Kong HN America/Tegucigalpa HR Europe/Zagreb HT America/Port-au-Prince HU Europe/Budapest ID Asia/Jakarta Java & Sumatra ID Asia/Pontianak west & central Borneo ID Asia/Makassar east & south Borneo, Celebes, Bali, Nusa Tengarra, west Timor ID Asia/Jayapura Irian Jaya & the Moluccas IE Europe/Dublin IL Asia/Jerusalem IM Europe/Isle_of_Man Appendix B. Worldwide time zone codes 49

64 Code Time zone Comments IN Asia/Calcutta IO Indian/Chagos IQ Asia/Baghdad IR Asia/Tehran IS Atlantic/Reykjavik IT Europe/Rome JE Europe/Jersey JM America/Jamaica JO Asia/Amman JP Asia/Tokyo KE Africa/Nairobi KG Asia/Bishkek KH Asia/Phnom_Penh KI Pacific/Tarawa Gilbert Islands KI Pacific/Enderbury Phoenix Islands KI Pacific/Kiritimati Line Islands KM Indian/Comoro KN America/St_Kitts KP Asia/Pyongyang KR Asia/Seoul KW Asia/Kuwait KY America/Cayman KZ Asia/Almaty most locations KZ Asia/Qyzylorda Qyzylorda (Kyzylorda, Kzyl-Orda) KZ Asia/Aqtobe Aqtobe (Aktobe) KZ Asia/Aqtau Atyrau (Atirau, Gur'yev), Mangghystau (Mankistau) KZ Asia/Oral West Kazakhstan LA Asia/Vientiane LB Asia/Beirut LC America/St_Lucia LI Europe/Vaduz LK Asia/Colombo LR Africa/Monrovia LS Africa/Maseru LT Europe/Vilnius LU Europe/Luxembourg LV Europe/Riga LY Africa/Tripoli MA Africa/Casablanca MC Europe/Monaco MD Europe/Chisinau 50 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

65 Code Time zone Comments ME Europe/Podgorica MF America/Marigot MG Indian/Antananarivo MH Pacific/Majuro most locations MH Pacific/Kwajalein Kwajalein MK Europe/Skopje ML Africa/Bamako MM Asia/Rangoon MN Asia/Ulaanbaatar most locations MN Asia/Hovd Bayan-Olgiy, Govi-Altai, Hovd, Uvs, Zavkhan MN Asia/Choibalsan Dornod, Sukhbaatar MO Asia/Macau MP Pacific/Saipan MQ America/Martinique MR Africa/Nouakchott MS America/Montserrat MT Europe/Malta MU Indian/Mauritius MV Indian/Maldives MW Africa/Blantyre MX America/Mexico_City Central Time - most locations MX America/Cancun Central Time - Quintana Roo MX America/Merida Central Time - Campeche, Yucatan MX America/Monterrey Central Time - Coahuila, Durango, Nuevo Leon, Tamaulipas MX America/Mazatlan Mountain Time - S Baja, Nayarit, Sinaloa MX America/Chihuahua Mountain Time - Chihuahua MX America/Hermosillo Mountain Standard Time - Sonora MX America/Tijuana Pacific Time MY Asia/Kuala_Lumpur peninsular Malaysia MY Asia/Kuching Sabah & Sarawak MZ Africa/Maputo NA Africa/Windhoek NC Pacific/Noumea NE Africa/Niamey NF Pacific/Norfolk NG Africa/Lagos NI America/Managua NL Europe/Amsterdam NO Europe/Oslo NP Asia/Katmandu Appendix B. Worldwide time zone codes 51

66 Code Time zone Comments NR Pacific/Nauru NU Pacific/Niue NZ Pacific/Auckland most locations NZ Pacific/Chatham Chatham Islands OM Asia/Muscat PA America/Panama PE America/Lima PF Pacific/Tahiti Society Islands PF Pacific/Marquesas Marquesas Islands PF Pacific/Gambier Gambier Islands PG Pacific/Port_Moresby PH Asia/Manila PK Asia/Karachi PL Europe/Warsaw PM America/Miquelon PN Pacific/Pitcairn PR America/Puerto_Rico PS Asia/Gaza PT Europe/Lisbon mainland PT Atlantic/Madeira Madeira Islands PT Atlantic/Azores Azores PW Pacific/Palau PY America/Asuncion QA Asia/Qatar RE Indian/Reunion RO Europe/Bucharest RS Europe/Belgrade RU Europe/Kaliningrad Moscow-01 - Kaliningrad RU Europe/Moscow Moscow+00 - west Russia RU Europe/Volgograd Moscow+00 - Caspian Sea RU Europe/Samara Moscow+01 - Samara, Udmurtia RU Asia/Yekaterinburg Moscow+02 - Urals RU Asia/Omsk Moscow+03 - west Siberia RU Asia/Novosibirsk Moscow+03 - Novosibirsk RU Asia/Krasnoyarsk Moscow+04 - Yenisei River RU Asia/Irkutsk Moscow+05 - Lake Baikal RU Asia/Yakutsk Moscow+06 - Lena River RU Asia/Vladivostok Moscow+07 - Amur River RU Asia/Sakhalin Moscow+07 - Sakhalin Island RU Asia/Magadan Moscow+08 - Magadan RU Asia/Kamchatka Moscow+09 - Kamchatka 52 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

67 Code Time zone Comments RU Asia/Anadyr Moscow+10 - Bering Sea RW Africa/Kigali SA Asia/Riyadh SB Pacific/Guadalcanal SC Indian/Mahe SD Africa/Khartoum SE Europe/Stockholm SG Asia/Singapore SH Atlantic/St_Helena SI Europe/Ljubljana SJ Arctic/Longyearbyen SK Europe/Bratislava SL Africa/Freetown SM Europe/San_Marino SN Africa/Dakar SO Africa/Mogadishu SR America/Paramaribo ST Africa/Sao_Tome SV America/El_Salvador SY Asia/Damascus SZ Africa/Mbabane TC America/Grand_Turk TD Africa/Ndjamena TF Indian/Kerguelen TG Africa/Lome TH Asia/Bangkok TJ Asia/Dushanbe TK Pacific/Fakaofo TL Asia/Dili TM Asia/Ashgabat TN Africa/Tunis TO Pacific/Tongatapu TR Europe/Istanbul TT America/Port_of_Spain TV Pacific/Funafuti TW Asia/Taipei TZ Africa/Dar_es_Salaam UA Europe/Kiev most locations UA Europe/Uzhgorod Ruthenia UA Europe/Zaporozhye Zaporozh'ye, E Lugansk / Zaporizhia, E Luhansk UA Europe/Simferopol central Crimea Appendix B. Worldwide time zone codes 53

68 Code Time zone Comments UG Africa/Kampala UM Pacific/Johnston Johnston Atoll UM Pacific/Midway Midway Islands UM Pacific/Wake Wake Island US America/New_York Eastern Time US America/Detroit Eastern Time - Michigan - most locations US America/Kentucky/Louisville Eastern Time - Kentucky - Louisville area US America/Kentucky/Monticello Eastern Time - Kentucky - Wayne County US America/Indiana/Indianapolis Eastern Time - Indiana - most locations US America/Indiana/Vincennes Eastern Time - Indiana - Daviess, Dubois, Knox & Martin Counties US America/Indiana/Knox Eastern Time - Indiana - Starke County US America/Indiana/Winamac Eastern Time - Indiana - Pulaski County US America/Indiana/Marengo Eastern Time - Indiana - Crawford County US America/Indiana/Vevay Eastern Time - Indiana - Switzerland County US America/Chicago Central Time US America/Indiana/Tell_City Central Time - Indiana - Perry County US America/Indiana/Petersburg Central Time - Indiana - Pike County US America/Menominee Central Time - Michigan - Dickinson, Gogebic, Iron & Menominee Counties US America/North_Dakota/Center Central Time - North Dakota - Oliver County US America/North_Dakota/New_Salem Central Time - North Dakota - Morton County (except Mandan area) US America/Denver Mountain Time US America/Boise Mountain Time - south Idaho & east Oregon US America/Shiprock Mountain Time - Navajo US America/Phoenix Mountain Standard Time - Arizona US America/Los_Angeles Pacific Time US America/Anchorage Alaska Time US America/Juneau Alaska Time - Alaska panhandle US America/Yakutat Alaska Time - Alaska panhandle neck US America/Nome Alaska Time - west Alaska US America/Adak Aleutian Islands US Pacific/Honolulu Hawaii UY America/Montevideo UZ Asia/Samarkand west Uzbekistan UZ Asia/Tashkent east Uzbekistan VA Europe/Vatican VC America/St_Vincent VE America/Caracas VG America/Tortola VI America/St_Thomas 54 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

69 Code Time zone Comments VN Asia/Saigon VU Pacific/Efate WF Pacific/Wallis WS Pacific/Apia YE Asia/Aden YT Indian/Mayotte ZA Africa/Johannesburg ZM Africa/Lusaka ZW Africa/Harare Appendix B. Worldwide time zone codes 55

70 56 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

71 Appendix C. Company information worksheet IBM service representatives use the information that is provided on the company information worksheet to customize your IBM storage complex. When you use any of the remote support features, the TSSC sends this information to IBM so an IBM service representative can contact you. Table 4. Company information worksheet Required information Description Your information Business company name The full name of your company. IBM service representatives use this information to identify your company when they receive Call Home reports from your IBM storage system. Ensure that the company name provided is consistent with all other machines that correspond to your IBM customer account. Customer number The IBM-assigned customer number for your company. This is provided by the customer. Country code The two-digit number that must be used in order to reach your country by phone or fax, from another country. This is not the three-digit RETAIN country code. Frame range number See Table 5 on page 59. This value is specific for setting the IP address range for a TSSC connection ( xxx). These ranges are set in units of 10 for standalone servers. For example: standalone server 1 would be frame range 10, standalone server 2 (connected to the same TSSC) would be frame range 20, etc. When clustering a second server, the frame range number entered should be the same number used for the first frame. For example: 10 for the original server's frame number ( ), and when prompted, enter 10 for the second node. The system will automatically assign the frame range to 15 and the IP of the second node (in this case: ). SMTP Server ID / IP address To check the original server's IP address, view the Attached System list on the TSSC, where the last octet of the IP address is the frame number ( = 10). Copyright IBM Corp

72 Table 4. Company information worksheet (continued) Required information Description Your information SMTP address The address of the administrator who receives failure alerts for the server. This may or may not be the administrator listed below. System administrator information Provide information about your storage system administrator in the following section. Administrator name The name of the individual at your site who IBM service representatives should contact about IBM storage system service matters. Administrator address The storage system administrator's address. Voice phone number The primary telephone number that IBM service representatives should use to contact the storage system administrator. Include the area code and the country code, if appropriate. Fax number The primary fax number that IBM service representatives should use to fax documents to the storage system administrator. Include the area code and the country code, if appropriate. Alternate fax number An alternate fax number that IBM service representatives can use to fax documents to the storage system administrator. Include the area code and the country code, if appropriate. Administrator mailing address The postal mailing address for the storage system administrator. provide the full street address, building (if appropriate), city or locality, state or province, and postal or zip code. Storage system information Provide basic information about your storage system and the TSSC in the following section. Machine type and model number The machine type and model number for the ProtecTIER TS7650 servers Gateway = 3958-DD Gateway = 3958-DD Gateway = 3958-DD Appliance = 3958 AP Appliance = 3958 AP1 Machine location Call back phone number The address of the facility where the TS7650 server(s) reside. If different from the administrator mailing address above, provide the full street address, building (if appropriate), city or locality, state or province, and postal or zip code. The phone number of the modem being used for Call Home. Include the area code and the country code, if appropriate. 58 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

73 Table 4. Company information worksheet (continued) Required information Description Your information Disk array machine type(s) and model number(s) Disk array serial number(s) The machine type(s) and model number(s) for the attached disk array storage subsystem(s). For non-ibm equipment, also provide vendor name(s). Use an additional sheet if necessary. The serial number(s) for the attached disk array storage subsystem(s). Table 5. Country codes Use the information in the following table to convert a country to a code, and use that code as an entry in the Country code field of the Table 4 on page 57. Country Code Country Code Country Code Country Code Country Code Afghanistan af Cook Islands ck Iceland is Nauru nr Solomon Islands sb Albania al Costa Rica cr India in Nepal np Somalia so Algeria dz Croatia hr Indonesia id Netherlands nl South Africa za American Samoa as Cuba cu Iran ir Netherlands Antilles an South Korea kr Andorra ad Cyprus cy Iraq iq Neutral Zone nt Spain es Angola ao Czech Republic cz Ireland ie New Caledonia (French) nc Sri Lanka lk Anguilla ai Denmark dk Israel il New Zealand nz Sudan sd Antarctica aq Djibouti dj Italy it Nicaragua ni Suriname sr Antigua and Barbuda ag Dominica dm Ivory Coast (Cote D'Ivoire) Argentina ar Dominican Republic ci Niger ne Svalbard and Jan Mayen Islands do Jamaica jm Nigeria ng Swaziland sz Armenia am East Timor tp Japan jp Niue nu Sweden se Aruba aw Ecuador ec Jordan jo Norfolk Island nf Switzerland ch Australia au Egypt eg Kazakhstan kz North Korea kp Syria sy Austria at El Salvador sv Kenya ke Northern Mariana Islands mp Tadjikistan tj Azerbaidjan az Equatorial Guinea gq Kiribati ki Norway no Taiwan tw Bahamas bs Eritrea er Kuwait kw Oman om Tanzania tz Bahrain bh Estonia ee Kyrgyzstan kg Pakistan pk Thailand th Bangladesh bd Ethiopia et Laos la Palau pw Togo tg Barbados bb Falkland Islands fk Latvia lv Panama pa Tokelau tk Belarus by Faroe Islands fo Lebanon lb Papua New Guinea pg Tonga to Belgium be Fiji fj Lesotho ls Paraguay py Trinidad and Tobago Belize bz Finland fi Liberia lr Peru pe Tunisia tn Benin bj Former cs Libya ly Philippines ph Turkey tr Czechoslovakia sj tt Appendix C. Company information worksheet 59

74 Table 5. Country codes (continued) Country Code Country Code Country Code Country Code Country Code Bermuda bm Former USSR su Liechtenstein li Pitcairn Island pn Turkmenistan tm Bhutan bt France fr Lithuania lt Poland pl Turks and Caicos Islands tc Bolivia bo France (European Territory) Bosnia- Herzegovina fx Luxembourg lu Polynesia (French) pf Tuvalu tv ba French Guyana gf Macau mo Portugal pt Uganda ug Botswana bw French Southern Territories Bouvet Island tf Macedonia mk Puerto Rico pr Ukraine ua bv Gabon ga Madagascar mg Qatar qa United Arab Emirates Brazil br Gambia gm Malawi mw Reunion (French) British Indian Ocean Territory Brunei Darussalam ae re United Kingdom uk io Georgia ge Malaysia my Romania ro United States of America bn Germany de Maldives mv Russian Federation us ru Uruguay uy Bulgaria bg Ghana gh Mali ml Rwanda rw USA Minor Outlying Islands Burkina Faso bf Gibraltar gi Malta mt S. Georgia & S. Sandwich Isls. Burundi bi Great Britain gb Marshall Islands Cambodia kh Greece gr Martinique (French) um gs Uzbekistan uz mh Saint Helena sh Vanuatu vu mq Saint Kitts & Nevis Anguilla kn Vatican City State va Cameroon cm Greenland gl Mauritania mr Saint Lucia lc Venezuela ve Canada ca Grenada gd Mauritius mu Saint Pierre pm Vietnam vn and Miquelon Cape Verde cv Guadeloupe (French) Cayman Islands Central African Republic gp Mayotte yt Saint Tome (Sao Tome) and Principe ky Guam (USA) gu Mexico mx Saint Vincent & Grenadines st vc Virgin Islands (British) Virgin Islands (USA) cf Guatemala gt Micronesia fm Samoa ws Wallis and Futuna Islands Chad td Guinea gn Moldavia md San Marino sm Western Sahara eh Chile cl Guinea Bissau gw Monaco mc Saudi Arabia sa Yemen ye China cn Guyana gy Mongoliar mn Senegal sn Yugoslavia yu Christmas Island cx Haiti ht Montserrat ms Seychelles sc Zaire zr Cocos (Keeling) Islands cc Heard and McDonald Islands hm Morocco ma Sierra Leon sl Zambia zm Colombia co Honduras hn Mozambique mz Singapore sg Zimbabwe zw Comoros km Hong Kong hk Myanmar mm Slovak sk Republic Congo cg Hungary hy Namibia na Slovenia si vg vi wf 60 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

75 Appendix D. IP address worksheet Use this worksheet to specify the IP addresses assigned to the TS7650G or TS7650 Appliance components. IBM service representatives use the information provided to define the IP addresses of components supported by the TSSC. When the TSSC sends Call Home information to IBM through VPN or modem, or sends you notices about serviceable events, these settings will be included in the information to identify and provide important information about the TSSC that sent a service request. Table 6 on page 62 and Table 8 on page 63 show the default IP addresses for the TS7650G and TS7650 Appliance servers with VTL configurations. Table 7 on page 62 and Table 9 on page 64 show the default IP addresses for the TS7650G and TS7650 Appliance servers with OpenStorage configurations. Table 11 on page 66 shows the IP address, network mask, DNS and VLAN settings for the source and destination servers for replication. This information is needed to configure the individual ports to communicate and transfer data over the replication network. Write this information in the spaces provided for future reference. Table 12 on page 67 shows the host names and other settings needed for replication. Write the appropriate information in the spaces provided for future reference. Table 13 on page 69 shows the default IP addresses for the TSSC. Table 14 on page 69 shows the IP address ranges for the gateway or appliance components once they are configured to be on the TSSC's xx network. In the spaces provided in Table 14 on page 69, write the IP addresses that you assign for each component, so that the IP address information is available for future reference. Copyright IBM Corp

76 Attention: 1. All components use subnet mask Do not configure the replication ports on the same subnet as the external LAN port Eth0. Doing so may cause replication errors. Factory-default IP addresses for a stand-alone VTL configuration for a TS7650G 3958 DD4 or TS7650 Appliance Table 6. Factory-default server IP addresses for a stand-alone VTL ProtecTIER server (3958 DD4 or 3958 AP1) Stand-alone TS7650 VTL configuration Component Port Function Node A (the server located in the lower part of the rack) Factory Default IP Address Server A eth0 Customer local LAN Server A eth1 Cluster network 1 N/A Server A eth2 Replication network Server A eth3 RAS xx Server A eth4 Cluster network 2 N/A Server A eth5 Replication network Factory-default IP addresses for a stand-alone OpenStorage configuration for a TS7650G 3958 DD4 or TS7650 Appliance Table 7. Factory-default server IP addresses for a stand-alone OpenStorage ProtecTIER server (3958 DD4 or 3958 AP1) Stand-alone TS7650 OpenStorage configuration Component Port Function Factory Default IP Address Node A (the server located in the lower part of the rack) Server A eth0 Customer local LAN Server A eth1 Cluster network 1 N/A Server A eth2 Free N/A Server A eth3 RAS xx Server A eth4 OpenStorage Server A eth5 OpenStorage Server A eth6 OpenStorage Server A eth7 Replication Server A eth8 OpenStorage Server A eth9 OpenStorage Server A eth10 OpenStorage Server A eth11 Replication network Server A eth12 Cluster network 2 N/A Server A eth13 Free N/A 62 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

77 Factory-default server IP addresses for a clustered VTL TS7650G 3958 DD4 or TS7650 Appliance Table 8. Factory-default server IP addresses for a clustered VTL ProtecTIER system (3958 DD4 or 3958 AP1) TS7650 clustered VTL system Component Port Function Node A (the server located in the lower part of the rack) Factory Default IP Address Server A eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through for the power control network. The server IP addresses do not change from frame to frame. Server A eth1 Cluster network 1 Server A eth2 Replication network 1 Server A eth3 RAS xx Server A eth4 Cluster network 2 Server A eth5 Replication network 2 Network Power Switch N/A Node B (the server located in the upper part of the rack) Server B eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through , for the power control network. The server IP addresses do not change from frame to frame. Server B eth1 Cluster network 1 Server B eth2 Replication network 1 Server B eth3 RAS xx Server B eth4 Cluster network 2 Server B eth5 Replication network 2 Network Power Switch N/A Appendix D. IP address worksheet 63

78 Factory-default server IP addresses for a clustered OpenStorage TS7650G 3958 DD4 or TS7650 Appliance Table 9. Factory-default server IP addresses for a clustered OpenStorage ProtecTIER system (3958 DD4 or 3958 AP1) TS7650 clustered VTL system Component Port Function Node A (the server located in the lower part of the rack) Factory Default IP Address Server A eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through for the power control network. The server IP addresses do not change from frame to frame. Server A eth1 Cluster network Server A eth2 Free Server A eth3 RAS xx Server A eth4 OpenStorage Server A eth5 OpenStorage Server A eth6 OpenStorage Server A eth7 Replication network Server A eth8 OpenStorage Server A eth9 OpenStorage Server A eth10 OpenStorage Server A eth11 Replication network Server A eth12 Cluster network Server A eth13 Free Network Power Switch N/A Node B (the server located in the upper part of the rack) Server B eth0 Customer local LAN Note: By default, the TS7650 servers use the IP address range through , for the power control network. The server IP addresses do not change from frame to frame. Server B eth1 Cluster network Server B eth2 Free Server B eth3 RAS xx Server B eth4 OpenStorage Server B eth5 OpenStorage Server B eth6 OpenStorage Server B eth7 Replication network Server B eth8 OpenStorage Server B eth9 OpenStorage Server B eth10 OpenStorage Server B eth11 Replication network Server B eth12 Cluster network Server B eth13 Free Network Power Switch N/A IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

79 Customer IP addresses Table 10. Customer IP addresses Node A (the server located in Port Host Name IP Address Network Mask Default Gateway the lower part of the rack) eth0 Node B (the server located in Port IP Address Network Mask Default Gateway the upper part of the rack) eth0 Appendix D. IP address worksheet 65

80 Customer and Replication IP addresses Table 11. Customer and Replication IP addresses for VTL or OpenStorage systems Default gateways for eth2 and eth5 for VTL systems or eth5 or eth13 for OpenStorage systems should be different, otherwise the vlans are meaningless. For VTL systems, provide a routing path from the IP address on eth2-server1 to the IP address of eth2-server2, and a routing path from the IP address on eth5-server1 to the IP address of eth5-server2. For OpenStorage systems, provide a routing path from the IP address on eth5-server1 to the IP address of eth5-server2, and a routing path from the IP address on eth13-server1 to the IP address of eth13-server2. Source Site Node A (the server located in the lower part of the rack) Port IP Address Network Mask Default Gateway Dedicated VLAN eth2 for VTL systems or eth5 for OpenStorage systems eth5 for VTL systems or eth13 for OpenStorage systems Node B (the server located in the upper part of the rack) Port IP Address Network Mask Default Gateway Dedicated VLAN eth2 for VTL systems or eth5 for OpenStorage systems eth5 for VTL systems or eth13 for OpenStorage systems Node A (the server located in the lower part of the rack) Destination or Target Site Port IP Address Network Mask Default Gateway Dedicated VLAN eth2 for VTL systems or eth5 for OpenStorage systems eth5 for VTL systems or eth13 for OpenStorage systems Node B (the server located in the upper part of the rack) Port IP Address Network Mask Default Gateway Dedicated VLAN eth2 for VTL systems or eth5 for OpenStorage systems eth5 for VTL systems or eth13 for OpenStorage systems 66 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

81 Host names and DNS settings for setting up the TSSC with the TS7650G Table 12. Host names and DNS settings for setting up the TSSC with the TS7650G Item or setting Instructions eth0 eth1 (if applicable) Source host name Record the console or host name that you want to assign to the management console workstation (for example, dsve1). The console name and the domain are used to identify the TS7650G to the network. IP address (client) #1: IP address #2 (service): IP address #1 (client): IP address #2 (service): Domain name Provide the domain name that you are assigning to the TSSC (for example, medina.xyz.it). Ethernet settings Complete the LAN Adapter Details section when the TSSC connects to your LAN. Media speed (Ethernet) TCP/IP interface network mask Check Autodetection or the media speed of the Ethernet adapter. Record the dotted decimal network mask that you want to apply to the TCP/IP address (for example, ). _ Autodetection _ 10Mpbs Half Duplex _ 10Mpbs Full Duplex _ 100Mpbs Half Duplx _ 100Mpbs Full Duplx _ 1000Mpbs Half Duplx _ 1000Mpbs Full Duplx _ Autodetection _ 10Mpbs Half Duplex _ 10Mpbs Full Duplex _ 100Mpbs Half Duplx _ 100Mpbs Full Duplx _ 1000Mpbs Half Duplx _ 1000Mpbs Full Duplx DNS settings: Complete this section if you plan to use a domain name server (DNS) to resolve network names. Name server (DNS) internet address 1 Name server domain name 1 Name server (DNS) internet address 2 (Optional) Name server domain name 2 Provide the dotted decimal address of the name server that the TSSC will access (for example, ). Provide the domain name of the name server (for example, medina.xyz.it). Provide the dotted decimal address of the second name server that this workstation can access (for example, ). Although this is optional, you can specify a second name server when you configure a backup or secondary server. If you have a second name server, provide the domain name of the second name server (for example, medina2.xyz.it). Appendix D. IP address worksheet 67

82 Table 12. Host names and DNS settings for setting up the TSSC with the TS7650G (continued) Item or setting Instructions eth0 eth1 (if applicable) Routing settings: Complete the following section if you want to specify a default gateway for routing. Gateway address Confirm and record the dotted decimal or symbolic name address of the gateway (for example, or londongate). 68 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

83 Table 13. TSSC IP addresses TSSC IP addresses TSSC Ethernet Port Default IP Address TSSC External N/A TSSC Internal (fixed, do not change) Customer Assigned IP Address N/A TSSC IP addresses from frame-to-frame A single frame is ten IP addresses, and each node within a frame requires its own set of ten IP addresses from 0 to 9. If there are no attached devices/systems, the first usable frame would be 10. For example: v would be considered frame 10 v would be considered frame 20 v would be considered frame v would be considered frame 240 Table 14. Base Clusters and Additional Storage Component IP addresses The TSSC IP address range changes from frame to frame, and each new frame increments by a multiple of 10. For example, the first stand-alone frame range would be 10, and the second frame range would be 20. If this is a clustered set of servers, the entry for the first server (A) will most likely be 10. For the entry for the second server (B), you will also enter 10 for the frame number. The code will make the adjustment automatically based on the answer you provide during the RAS package installation process that asks you if you are setting up the second node. If you reply "Yes", the code will set the IP range for node 2 at 5 octets higher than what is set for node 1 (server A). For example, if server A is set for then server B will be set for Note: Depending upon the address ranges available on the TSSC, the IBM Service representative may have to use ranges other than those shown here. Component Port IP Addresses: Stand-alone server -or- Node A in a cluster (the server located in the lower part of the rack) Examples: For eth3, x0 For RSA or IMM, x1 IP Addresses: Node B in a cluster (the server located in the upper part of the rack) Examples: For eth3, x5 For RSA or IMM, x6 Server Server eth3 RSA or IMM Appendix D. IP address worksheet 69

84 70 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

85 Appendix E. ProtecTIER Replication Network Performance Validation Utility for VTL Systems The VTL pt_net_perf_util utility's objective is to test maximal replication performance between two future ProtecTIER VTL repositories by emulating the network usage patterns of ProtecTIER's Native Replication component. This utility will not predict replication performance, but it may discover performance bottlenecks. Before you begin The requirements of this utility are as follows: v Red Hat Enterprise Linux 5.4 v Standard external utilities expected to be in the current path: ping, netstat, getopt, echo. The pt_net_perf_util utility and the iperf tool it uses are installed as part of the ProtecTIER software installation. To test the replication performance, use the following tool: v iperf /usr/local/bin/iperf This utility has two modes of operation, client and server. The server has to be started before the client. Before running the utility, shut down all other programs on both the client and server ProtecTIER systems. The client is the ProtecTIER system that transmits the test data and the server is the ProtecTIER system that receives the data (also known as the target server). Based on the data sent by the client and received by the server, the script outputs key network parameter values which indicate certain attributes of the network. The goal of these tests is to benchmark the throughput of the network. The most important benchmark is the direction that replication will actually take place, i.e. the target should be tested as the server since the flow of data will be to that server from the client. However, it is also important to also test the reverse direction to measure the bandwidth performance during disaster recovery failback. Network bandwidth is not always the same in both directions. About this task In the following procedure, the goal is to test network performance between two machines on a WAN, server1 and server2. Each test will run for five minutes. Since there are five tests, the process will take a total of 25 minutes. Procedure 1. Start the server mode of the utility on server1 by entering the following commands on the command line: cd /opt/dtc/app/sbin./pt_net_perf_util -s 2. Start the client mode of the utility on server2 by entering the following command on the command line:./pt_net_perf_util -c server1 -t 300 Copyright IBM Corp

86 3. The utility will automatically perform the tests in sequence. The client output (server2 in the example below) will look similar to the following: Note: In the sample output below the test ran for only 5 seconds instead of 300. *** Latency PING ( ) 56(84) bytes of data ping statistics packets transmitted, 5 received, 0% packet loss, time 4001ms rtt min/avg/max/mdev = 0.257/0.406/0.484/0.079 ms *** Throughput - Default TCP [ 3] sec 56.6 MBytes 94.8 Mbits/sec *** Throughput - 1 TCP stream(s), 1MB send buffer [ 3] sec 57.0 MBytes 95.0 Mbits/sec *** Throughput - 16 TCP stream(s), 1MB send buffer [SUM] sec 65.0 MBytes 94.3 Mbits/sec *** Throughput TCP stream(s), 1MB send buffer [SUM] sec 127 MBytes 94.1 Mbits/sec Number of TCP segments sent: Number of TCP retransmissions detected: 21 (0%) Done. See the next section for information about interpreting the results of the tests. Interpreting the results The utility performs five foreground tests (Tests 1-5 below), and one background test (Test 6 below). The example outputs below are from the client side. Each of the first five tests below ran for 300 seconds (-t 300), while the last test monitored TCP performance during that time. Test 1: Latency This test checks the nominal network link latency and packet loss. Example result: *** Latency PING ( ) 56(84) bytes of data ping statistics packets transmitted, 120 received, 0% packet loss, time ms rtt min/avg/max/mdev = /78.491/ /9.872 ms Interpreting the results: v The average round-trip-time (rtt) was 78.4ms and there was 0% packet loss. v The latency in WAN topologies may vary, but should never exceed 200ms. Contact your network administrator if latency reports more than 200ms, as it may significantly decrease replication throughput. v Higher latency values will cause a major deterioration in replication throughput. v Packet loss should be 0%. Any other value indicates a major network problem. Test 2: Throughput - default settings 72 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

87 This test checks maximal TCP throughput using a single data stream with default TCP settings. Example result: *** Throughput - Default TCP [ 3] sec 2.41 GBytes 173 Mbits/sec Interpreting the results: v The test ran for seconds, transferred 2.41 GB (2.24 GiB), with an average throughput of 173 Mbits/sec. Note: 1 MByte = 1,048,576 bytes. 1 Mbit/sec = 1,000,000 bits/sec. Test 3: Throughput - single stream, 1MB send buffer This test checks maximal TCP throughput using a single data stream with a 1MB (0.95 MiB) send buffer. Example result: *** Throughput - 1 TCP stream(s), 1MB send buffer [ 3] sec 2.51 GBytes 180 Mbits/sec Interpreting the results: v The test ran for seconds, transferred 2.51 GB (2.34 GiB), with an average throughput of 180 Mbits/sec. v There may be an improvement here on high-latency links. Test 4: Throughput - 16 streams, 1MB send buffer Example result: *** Throughput - 16 TCP stream(s), 1MB send buffer [SUM] sec 5.91 GBytes 418 Mbits/sec Interpreting the results: v The test ran for seconds, transferred 5.91 GB (5.5 GiB), with an average throughput of 418 Mbits/sec. v The extra streams yielded higher utilization of the connection. v The Mbits/sec reported in this test is the maximum replication performance your system will achieve if your backup environment is using up to 2-3 cartridges in parallel. Test 5: Throughput streams, 1MB send buffer Example result: *** Throughput TCP stream(s), 1MB send buffer [SUM] sec 8.08 GBytes 550 Mbits/sec Interpreting the results: v The test ran for seconds, transferred 8.08 GB (7.53 Gb), with an average throughput of 550 Mbits/sec. v TCP takes a while to reach its maximal throughput. Longer testing times, 300 seconds or more, will produce more accurate results. v The throughput value given by this test is the potential physical replication throughput for this system. It is directly affected by the available bandwidth, latency, packet loss and retransmission rate. Appendix E. ProtecTIER Replication Network Performance Validation Utility for VTL Systems 73

88 v The Mbits/sec reported in this test is the maximum replication performance your system may achieve. If this number is lower than anticipated, contact your network administrator. Test 6: TCP Retransmissions vs. Total TCP segments sent Example result: Number of TCP segments sent: Number of TCP retransmissions detected: (12%) Interpreting the results: v A total of TCP segments were sent during the five tests, out of which, were lost and retransmitted. v The retransmission rate imposes a direct penalty on the throughput, as the retransmission of these packets take up bandwidth. The retransmission can be caused by the underlying network (e.g. packet dropping by an overflowed router) or by the TCP layer itself (e.g. retransmission due to packet reordering). v Segment loss can be caused by each of the network layers. v TCP retransmission larger than 2% may cause performance degradation and unstable network connectivity. Contact your network administrator to resolve this issue and reduce it to approximately 0%. What to do next You may want to run these tests again to test the reverse throughput in the network. To run the tests in reverse, change server1 to the client and server2 to the server and repeat the procedures. 74 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

89 Appendix F. ProtecTIER Network Performance Validation Utility for OpenStorage Systems The OpenStorage pt_net_perf_util utility's objective is to test network performance between an OpenStorage host and a ProtecTIER server. This utility will not predict backup and restore performance, but it may discover performance bottlenecks. Before you begin The requirements of this utility are as follows: v Red Hat Enterprise Linux 5.4 or any other platform officially supported by the OpenStorage plug-in v Standard external utilities expected to be in the current path such as ping and netstat About this task The pt_net_perf_util utility and the iperf tool it uses are installed as part of the ProtecTIER software installation. The location of the utility varies according to the platform: v Windows plug-in: %PROGRAMFILES%\IBM\ost_plugin_tools v AIX plug-in: /opt/ibm/ost_plugin_tools v ProtecTIER server: /opp/dtc/app/sbin This utility has two modes of operation, client and server. The server has to be started before the client. Before running the utility, shut down all other programs on both the client and server systems. The client is the system that transmits the test data and the server is the system that receives the data (also known as the target server). Based on the data sent by the client and received by the server, the script outputs key network parameter values which indicate certain attributes of the network. The goal of these tests is to benchmark the throughput of the network. It is important to test both OpenStorage host-to-protectier server and ProtecTIER server-to-openstorage host directions to measure the bandwidth performance during both backup and restore activities. Network bandwidth is not always the same in both directions. In addition, if an OpenStorage host or a ProtecTIER server uses more than one IP address for OpenStorage operation, it is essential to test each IP address separately. In the following procedure, the goal is to test network performance between two machines server1 and server2. Each test will run for five minutes. Since there are five tests, the process will take a total of 25 minutes. Procedure 1. Start the server mode of the utility on server1 by entering the following commands on the command line:./pt_net_perf_util -s 2. Start the client mode of the utility on server2 by entering the following command on the command line:./pt_net_perf_util -c server1_ip_address -t 300 Copyright IBM Corp

90 where server1_ip_address is one of the IP addresses to be tested for server1. The default size of a buffer used for sending data is 1024KB. To override this size to another value, for example 256KB, use the -l parameter as follows:./pt_net_perf_util -c server1_ip_address -t 300 -l 256 Note: If server1 is a Windows system, use following command: pt_net_perf_util.bat -c server1_ip_address -t win-server where server1_ip_address is one of the IP addresses to be tested for server1. The same buffer override command can also be used to change the size of the buffer. 3. The utility will automatically perform the tests in sequence. The client output (server2 in the example below) will look similar to the following: Note: In the sample output below the test ran for only 5 seconds instead of 300. *** Latency PING ( ) 56(84) bytes of data ping statistics packets transmitted, 5 received, 0% packet loss, time 4001ms rtt min/avg/max/mdev = 0.257/0.406/0.484/0.079 ms *** Throughput - Default TCP [ 3] sec 56.6 MBytes 94.8 Mbits/sec *** Throughput - 1 TCP stream(s), 1MB send buffer [ 3] sec 57.0 MBytes 95.0 Mbits/sec *** Throughput - 16 TCP stream(s), 1MB send buffer [SUM] sec 65.0 MBytes 94.3 Mbits/sec *** Throughput TCP stream(s), 1MB send buffer [SUM] sec 127 MBytes 94.1 Mbits/sec Number of TCP segments sent: Number of TCP retransmissions detected: 21 (0%) Done. 4. See the next section for information about interpreting the results of the tests. Interpreting the results The utility performs five foreground tests (Tests 1-5 below), and one background test (Test 6 below). The example outputs below are from the client side. Each of the first five tests below ran for 300 seconds (-t 300), while the last test monitored TCP performance during that time. Test 1: Latency This test checks the nominal network link latency and packet loss. Example result: *** Latency PING ( ) 56(84) bytes of data ping statistics packets transmitted, 120 received, 0% packet loss, time ms rtt min/avg/max/mdev = /78.491/ /9.872 ms Interpreting the results: v The average round-trip-time (rtt) was 78.4ms and there was 0% packet loss. v The round-trip-time in network topologies may vary, but should never exceed 200ms on WAN. Contact your network administrator if round-trip-time reports more than 200ms on WAN or 6ms on LAN, as it may significantly decrease throughput. 76 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

91 v v Higher latency values will cause a major deterioration in throughput. Packet loss should be 0%. Any other value indicates a major network problem. Test 2: Throughput - default settings This test checks maximal TCP throughput using a single data stream with default TCP settings. Example result: *** Throughput - Default TCP [ 3] sec 2.41 GBytes 173 Mbits/sec Interpreting the results: v The test ran for seconds, transferred 2.41 GB (2.24 Gb), with an average throughput of 173 Mbits/sec. Note: 1 MByte = 1,048,576 bytes. 1 Mbit/sec = 1,000,000 bits/sec. Test 3: Throughput - single stream, 1MB send buffer This test checks maximal TCP throughput using a single data stream with a 1MB (0.95 MiB) send buffer. Example result: *** Throughput - 1 TCP stream(s), 1MB send buffer [ 3] sec 2.51 GBytes 180 Mbits/sec Interpreting the results: v The test ran for seconds, transferred 2.51 GB (2.34 GiB), with an average throughput of 180 Mbits/sec. v There may be an improvement here on high-latency links. Test 4: Throughput - 16 streams, 1MB send buffer Example result: *** Throughput - 16 TCP stream(s), 1MB send buffer [SUM] sec 5.91 GBytes 418 Mbits/sec Interpreting the results: v The test ran for seconds, transferred 5.91 GB (5.5 Gb), with an average throughput of 418 Mbits/sec. v The extra streams yielded higher utilization of the connection. Test 5: Throughput streams, 1MB send buffer Example result: *** Throughput TCP stream(s), 1MB send buffer [SUM] sec 8.08 GBytes 550 Mbits/sec Interpreting the results: v The test ran for seconds, transferred 8.08 GB (7.53 Gb), with an average throughput of 550 Mbits/sec. v TCP takes a while to reach its maximal throughput. Longer testing times, 300 seconds or more, will produce more accurate results. v The throughput value given by this test is the potential physical throughput for this system. It is directly affected by the available bandwidth, latency, packet loss and retransmission rate. Appendix F. ProtecTIER Network Performance Validation Utility for OpenStorage Systems 77

92 v The Mbits/sec reported in this test is the maximum throughput your system may achieve. If this number is lower than anticipated, contact your network administrator. Test 6: TCP Retransmissions vs. Total TCP segments sent Example result: Number of TCP segments sent: Number of TCP retransmissions detected: (12%) Interpreting the results: v A total of TCP segments were sent during the five tests, out of which, were lost and retransmitted. v The retransmission rate imposes a direct penalty on the throughput, as the retransmission of these packets take up bandwidth. The retransmission can be caused by the underlying network (e.g. packet dropping by an overflowed router) or by the TCP layer itself (e.g. retransmission due to packet reordering). v Segment loss can be caused by each of the network layers. v TCP retransmission larger than 2% may cause performance degradation and unstable network connectivity. Contact your network administrator to resolve this issue and reduce it to approximately 0%. What to do next You may want to run these tests again to test the reverse throughput in the network. To run the tests in reverse, change server1 to the client and server2 to the server and repeat the procedures. 78 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

93 Appendix G. Verifying and upgrading the storage subsystem firmware, NVSRAM, and ESM The firmware on your storage subsystem must be upgraded to or higher prior to upgrading to ProtecTIER code level About this task Complete the following steps to verify the firmware level and update the firmware if it is not at the correct level. Procedure 1. Verify that the firmware is at the correct code level. a. If you are not already logged in to the TSSC, log in with user ID service and password service. b. Right-click the blue desktop, and from the IBM TS3000 System Console menu, select Browser Functions SM GUI Functions Launch GUI. Note: If you receive a message that the DS Storage Manager GUI is not installed, you need to install it using the supplied TS3000 System Console Graphical User Interface CD version x5.16 Use step 3 on page 80 to perform the installation, and return to this step after DS Storage Manager is installed. If the DS Storage Manager GUI is already installed, verify the version by selecting Help About. If the DS Storage Manager version is below x5.16, use step 3 on page 80 to install the new version of DS Storage Manager and return to this step. The new version of DS Storage Manager will replace the previous version. c. If multiple storage systems are listed, you must identify the storage system you are updating. Select a storage system in the left navigation pane. When the subsystem list is displayed in the right pane, select the storage system, right-click it, and select Locate Storage Subsystem from the menu. The indicator lights on the storage subsystem flash in blue until you click OK. If the storage system you want to update is not listed, or you are using DS Storage Manager for the first time and no systems are displayed, select Edit Add Storage Subsystem. When prompted in the Add New Storage Subsystem menu, enter the In-Band IP address of the storage subsystem, and click Add. The DS Storage Manager attempts to locate the subsystem and add it to the storage list. If it cannot locate the subsystem, verify the IP addresses entered. d. After the correct subsystem has been identified, the storage subsystem is displayed in the right pane as Optimal. If it is not, resolve any failure indictions before proceeding with the firmware upgrade. If you cannot resolve a failure condition and return the system to optimal status, contact your next level of IBM support. e. If the storage status is displayed as Optimal, double-click to open the array. At the Synchronize window, click Cancel. If prompted for a cache subsystem password, type ibm2serv. Click No when prompted to change the password. Attention: Do not change the password when prompted. To preserve access for service, this password must not change. Copyright IBM Corp

94 f. Click the tab for Logical/Physical. Controller A and B are displayed. g. Right-click Controller A in the Storage Subsystem window. h. Select Properties. Verify and record the levels displayed for the DS4700 Firmware and NVSRAM: v Firmware Version at the minimum level of or the recommended level of v NVSRAM Version at the minimum level of N1814D47R1050V07 or the recommended level of N1814D47R1060V04 i. Close the Properties window. From the title bar, select Advanced Maintenance Download ESM Configuration Settings. Verify that Card A and Card B firmware are at the minimum level of 98C5 or the recommended level of 98D0. j. Click Close to close the window. k. If the storage firmware level is lower than (for example: or ), you must update it to minimum supported levels with ProtecTIER v. 2.4 microcode. Go to step 2 to copy the latest storage firmware from the IBM System Storage ProtecTIER Manager V3.1 DVD to the TSSC. If the storage firmware levels are or higher (recommended level is ), proceed to the ProtecTIER v. 2.4 upgrade. 2. Insert the IBM System Storage ProtecTIER Manager V3.1 DVD into the TSSC drive. a. If you are not already logged in to the TSSC, log in with user ID service and password service. b. Right-click the blue desktop of the TSSC, and from the System Console menu, select System Console Actions CD copy to console. c. On the CD copy to console screen, select option 3, /home/service/offload. d. Follow the instructions on the screen to copy the code. e. After the code has been copied, the disk ejects. f. Verify the /home/service/offload/ds4k Storage Manager v10.60.x5.17 for Windows 32-bit/DS4700 directory contents: v esm98d0.esm v FW_DS4700_ dlp v IBM_EXP810_CFG_v0150.DL v N1814D47R1060V04.dlp v ST FC_B989.LOD Right click the blue desktop of the TSSC. From the System Console menu, select Terminal. cd /home/service/offload/ds4k Storage Manager v10.60.x5.17 for Windows 32-bit/DS4700 ls Note: The storage system firmware is located on the IBM System Storage ProtecTIER Manager V3.1 DVD under a x5.17 for Windows 32-bit directory. It is used on the TSSC Linux version as well, and the files are the same. 3. Upgrade the DS Storage Manager application to version x5.16 on the TSSC. a. Right-click the blue desktop of the TSSC and select Browser Functions DS4000 Install GUI. 80 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

95 b. The TSSC CD tray opens automatically. Insert the TS3000 System Console Storage Manager CD, version x5.16 (located in the TSSC ship group) into the TSSC and follow the instructions on the screen to complete the installation. 4. Locate the firmware and NVSRAM files using the DS Storage Manager GUI. a. Launch the DS Storage Manager from the TSSC by right-clicking the TSSC and selecting Browser Functions Storage Manager GUI Functions Launch GUI. b. Select the Storage Subsystem to be upgraded (identified in step 1 on page 79) by right-clicking the storage and selecting Manage Storage Subsystem. If prompted to enter a password, enter: ibm2serv. If prompted to change or set a password, click No. If a Synchronize Controller Clocks dialog is displayed, click Cancel. c. In the Manage Storage Subsystem window, select the Advanced button in the top menu bar. d. Select Maintenance Download Controller Firmware. The Download Controller Firmware window is displayed. The DS Storage Manager checks the health of the storage subsystem. This might take several minutes. Any problems associated with the storage are identified, and you cannot continue with the upgrade until the problem is resolved. If you cannot isolate or resolve the error condition, contact your next level of support. e. In the Controller Firmware panel, click the Select File button. A new window is displayed. f. Type the path of the controller firmware and press Enter. The path might be similar to the following: /home/service/offload/ds4k Storage Manager v10.60.x5.17 for Windows 32-bit/DS4700. In the same window, select the FW.DS4700_ dlp file from the Files section. Note: The storage system firmware is located on the IBM System Storage ProtecTIER Manager V3.1 DVD under a x5.17 for Windows 32-bit directory, DS4k Storage Manager v10.60.x5.17 for Windows 32-bit. It is used on the TSSC Linux version as well, and the files are the same. g. Click the OK button at the bottom of the window. The Download Controller Firmware window is displayed. h. In the Download Controller Firmware window, select the Transfer the NVSRAM file with controller firmware button. i. Click the Select File button in the NVSRAM section. A new window is displayed. Type the path of the NVSRAM and press Enter. The path might be similar to the following: /home/service/offload/ds4k Storage Manager v10.60.x5.17 for Windows 32-bit/DS4700. In the same window, select the N1814D47R1060V04.dlp file from the Files section. Note: The storage system firmware is located on the IBM System Storage ProtecTIER Manager V3.1 DVD under a x5.17 for Windows 32-bit directory, DS4k Storage Manager v10.60.x5.17 for Windows 32-bit. It is used on the TSSCLinux version as well, and the files are the same. j. Click the OK button at the bottom of the window. The Download Controller Firmware window is displayed. 5. Upgrade the firmware and NVSRAM using the DS Storage Manager. In the Download Controller Firmware window, click the Transfer button. A version compatibility window is displayed and you are asked, Do you want to continue? Click Yes. The transfer and activation process takes minutes to complete. Appendix G. Verifying and upgrading the storage subsystem firmware, NVSRAM, and ESM 81

96 Note: During this activation, both A and B controllers are upgraded. When the activation is completed, a New Firmware Detected window is displayed. Click OK. 6. Upgrade the ESM level. a. In the Manage Storage Subsystem window, click the Advanced button in the top menu bar. b. Select Maintenance Download ESM Firmware. The Download Environmental (ESM) Card Firmware window is displayed. c. In the Drive Enclosure section, select the enclosure to be upgraded. d. In the ESM Firmware section, click the Select File button. A new window is displayed. Type the path of the ESM and press Enter. The path might be similar to the following: /home/service/offload/ds4k Storage Manager v10.60.x5.17 for Windows 32-bit/DS4700. In the same window, select the esm98d0.esm file from the Files section. Note: The storage system firmware is located on the IBM System Storage ProtecTIER Manager V3.1 DVD under a x5.17 for Windows 32-bit directory, DS4k Storage Manager v10.60.x5.17 for Windows 32-bit. Itis used on the TSSC Linux version as well, and the files are the same. e. Click the OK button at the bottom of the window. The Download Environmental (ESM) Card Firmware window is displayed. f. Click the Start button in the Download Environmental (ESM) Card Firmware window to start the ESM download process. A Confirm Download dialog is displayed. Type yes and click OK to continue. This process takes 5-7 minutes for each enclosure. The Status column displays Transferring until the process is complete. The enclosures can only be updated one at a time. g. Repeat substep 6c. through substep 6f. for each enclosure. 7. The upgrade process of the firmware and NVSRAM is now complete. Close any open DS Storage Manager windows. Right-click the blue desktop of the TSSC and select Logout. 82 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

97 Appendix H. Making a server connection through the Remote Supervisor Adapter (RSA) Use these procedures to connect to the server using the Remote Supervisor Adapter (RSA). Before you begin The procedures in this chapter are all IBM Service Tasks. By default, the RSA ports on Servers A and B in a cluster have the same default IP address. This will cause a conflict when the servers attempt to communicate with the TSSC network switch via the RSA ports, and will result in abnormal system behavior. To avoid the conflict, you must change the IP address of the RSA on Server B to make the RSA's IP address unique. Do not change the IP address of the RSA on Server A. The default IP address of an RSA FRU replacement is Depending upon the equipment you have available, you will perform the procedures that follow using a USB keyboard and graphics-capable monitor (the preferred method), or the TSSC (code-level 5.7.x or higher) or your IBM service laptop. [nts: verify TSSC code level] Tip: If you connect to the RSA using your service laptop, you may need an extension cord to reach a standard power outlet, or a 240v to 110v step-down voltage converter to allow the laptop to run on a PDU in the server frame. Note: You do not need to change the RSA IP address on a stand-alone server. Procedure v If you have a USB keyboard and graphics-capable monitor, go to Using a USB keyboard and monitor to alter the IP address of the RSA on Server B in a cluster. v If you have to use the TSSC or your service laptop, go to Using the TSSC or a service laptop on page 84 Using a USB keyboard and monitor to alter the IP address of the RSA on Server B in a cluster Use the procedure below to make a direct connection to the server's RSA using a USB keyboard and graphics-capable monitor. About this task This procedure describes making a direct connection to the server's RSA using a USB keyboard and graphics-capable monitor. Note: This is the preferred connection method. If you do not have access to a USB keyboard and monitor, you will need to connect to the RSA using the procedure in Using the TSSC or a service laptop on page 84. Copyright IBM Corp

98 Procedure 1. Connect a USB keyboard and graphics-capable monitor to Server B. 2. Log into the server with the ID: root and the password: admin. 3. From command line, type: reboot <enter> 4. When the IBM logo displays, press F1 to enter Setup mode. 5. Select Advanced Setup RSA II Settings. 6. At DHCP Control, select Use Static IP. 7. For the Static IP Address, change the last octet to an address value that is lower than the default of 254. For example: For the Netmask, enter: Leave the Gateway field blank. 10. For the OS USB selection, choose: Linux OS. 11. Press the down-arrow key to highlight Save Values and Reboot RSA and then press <enter>. The system will pause for a few moments while the RSA reboots. When the reboot completes, a pop-up message displays. 12. Press Esc three times. You are returned to the Configuration/Setup Utility screen. 13. Select Save Settings. 14. When the save is complete, exit the Configuration/Setup Utility screen. The server reboots and Server B's RSA IP address is now unique. 15. Return to the procedure that sent you here. Using the TSSC or a service laptop Use the procedure below to make a connection to the server's RSA using the TSSC or a service laptop. Procedure 1. If you are using the TSSC, skip ahead to step 10 on page 85. Otherwise, continue with step Connect an Ethernet cable from the Ethernet port on your laptop to the SYS MGMT (RSA port) on Server B. See Figure 7 on page IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

99 Figure 7. Service laptop to RSA connection 3. On the laptop, click Start Control Panel. 4. Double-click Network Connections. 5. Right-click Local Area Connection Properties. See Figure 8. Figure 8. Local Area Connection Properties 6. From the list, select Internet Protocol (TCP/IP), then click Properties. 7. Select Use the following IP address. 8. In the IP Address field, type: (or if the RSA is a new FRU), and in the Subnet mask field, type: Click OK and then click Close to exit the Local Area Connections Properties window. 10. On the TSSC or service laptop, open a browser window. 11. In the Address Bar area of the browser window, type the default RSA port IP address: (or if the RSA is a new FRU), and then press <enter>. Appendix H. Making a server connection through the Remote Supervisor Adapter (RSA) 85

100 12. In the Login window, enter USERID as the username and PASSW0RD (with a zero) as the password, and then click OK. Note: The username and password are case sensitive and must be entered in all uppercase. The Remote Supervisor Adapter II Refresh 1 Welcome window opens. 13. In the Remote Supervisor Adapter II Refresh 1 Welcome window: a. Use the Inactive session timeout value dropdown list to specify a reasonable amount of time which will keep your session active until you can complete your task. (Ten minutes should suffice.) Do not select the No Timeout setting, as this will prevent anyone else from logging into the RSA until you have logged out. b. Click Continue. See Figure 9. ts Figure 9. Remote Supervisor Adapter II Refresh 1 Welcome window You are now logged into the server's RSA. c. Do one of the following, as appropriate: v If you are altering the default IP address of the RSA on Server B to avoid an IP address conflict, continue with step 14. v If you are connecting to the RSA to establish a command line interface to a stand-alone server, or either server in a cluster, skip the remaining steps in this procedure and go to Enabling Remote Control on page In the ASM section of the left-side navigation pane of the Remote Supervisor Adapter II Refresh 1 Welcome window, click Network Interface. 15. In the Static IP Address field, change the last octet to an address value that is lower than the default of 254. For example: In the Netmask field, enter: Leave the Gateway field blank. 18. Click Save. 86 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

101 An Alert dialog opens. 19. Read the alert and then click OK to continue. 20. Close the ASM window. The RSA IP address on Server B is now unique. 21. On the TSSC or service laptop, open a browser window. 22. In the Address Bar area of the browser window, type the unique RSA IP address that you set in step 15 on page 86 and then press <enter>. 23. In the Login window, enter USERID as the username and PASSW0RD (with a zero) as the password, and then click OK. Note: The username and password are case sensitive and must be entered in all uppercase. The Remote Supervisor Adapter II Refresh 1 Welcome window opens. 24. In the Remote Supervisor Adapter II Refresh 1 Welcome window: a. Use the Inactive session timeout value dropdown list to specify a reasonable amount of time which will keep your session active until you can complete your task. (Ten minutes should suffice.) Do not select the No Timeout setting, as this will prevent anyone else from logging into the RSA until you have logged out. b. Click Continue. See Figure 9 on page Go to Enabling Remote Control. Enabling Remote Control Use the procedure below to enable remote control. About this task Procedure 1. In the Remote Supervisor Adapter II Refresh 1 window, click Remote Control found in the left-hand menu under the IBM logo. 2. In the Remote Control window, click Start Remote Control in Single User Mode. The ASM Remote Control window opens. Note: If the browser on the TSSC or your laptop is configured to block pop-ups, temporarily disable this function. Accept any Java versions that may appear on the screen, as well as any Windows security prompts displayed as a result of trying to open this window. 3. Once remote control is established, go to Configuring RSA Keystrokes. Configuring RSA Keystrokes Use the procedure below to specify unique keystroke combinations for use during RAS package configuration. About this task Procedure 1. In the ASM Remote Control window: Appendix H. Making a server connection through the Remote Supervisor Adapter (RSA) 87

102 a. Drag the Video Speed (bps) slider to the 5m setting (all the way to the right) to maximize video speed. See Figure 10. ts Figure 10. Maximize video speed Note: You may later need to adjust this setting so that the key strokes show up on the screen when typed. b. Click the Windows Maximize button to maximize the size of the ASM Remote Control window. The command line interface is now established. 2. Return to the procedure that sent you here. 88 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

103 Appendix I. Logging into the DD4 server through the IMM web interface Complete the task in this topic to log into the 3958 DD4 server through the Integrated Management Module (IMM) system management port. Before you begin This appendix provides an alternative method for establishing a connection to the server during Reliability, Availability, and Serviceability (RAS) package configuration, using the IMM port. This alternative method should be used only if the server connection cannot be made using a universal serial bus (USB) keyboard and graphics-capable monitor. In order to use the IMM to connect to the servers, you must use the TS3000 System Console (TSSC) (code level 5.10.x or higher required), or your IBM service laptop. If you use your laptop, you might also need an extension cord to reach a standard power outlet, or a 240 V to 110 V step-down voltage converter to allow the service laptop to run off of the power distribution unit (PDU). Important: By default, the IMM ports on both servers in a cluster have the same IP address. This causes a remote supervisor access IP address conflict when connecting to the IMM card through the TSSC network for the very first time. To avoid the conflict, you must change the IP address on one of the IMM ports so that its IP address is unique or unplug the Ethernet cable to the remote supervisor access to which you are not connecting. To do so, perform steps 2 through 11 on page 91. Change the IMM port IP address on Server B in the cluster. Do not change the default IMM port IP address on Server A. The default IP address of a new IMM is Procedure 1. If you are using the TSSC, skip ahead to step 12 on page 91. Otherwise, continue with step Connect an Ethernet cable from the Ethernet port on your laptop to the SYS MGMT (remote supervisor access port) on a stand-alone server, or on Server B in a cluster. See Figure 11 on page 90. Copyright IBM Corp

104 ProtecTIER Server ts Figure 11. Service laptop to IMM connection 3. In a cluster, disconnect the Ethernet cable from the IMM port on Server A. 4. On the laptop, click Start Control Panel. 5. Double-click Network Connections. 6. Right-click Local Area Connection Properties. See Figure 12. Figure 12. Local Area Connection Properties 7. From the list, select Internet Protocol (TCP/IP), then click Properties. See Figure 13 on page IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

105 Figure 13. Local Area Connection Properties: Internet Protocol (TCP/IP) 8. Select Use the following IP address. 9. In the IP Address field, type or for a new IMM. In the Subnet mask field, type: Click OK and then click Close to exit the Local Area Connections Properties window. 11. In a cluster, reconnect the Ethernet cable to the IMM port on Server A. 12. On the TSSC or service laptop, open an Internet Explorer window. 13. In the Address Bar area of the browser window, type the default IMM card IP address or for a new IMM and then press Enter. 14. In the Login window, enter the user ID USERID and the password PASSW0RD (the 0 is a zero). Click OK. Note: The username and password are case sensitive and must be entered in all uppercase. The Integrated Management Module Welcome window is displayed. 15. In the Integrated Management Module Welcome window: a. Use the Inactive session timeout value menu to specify a reasonable amount of time that keeps your session active until you can complete your task. Do not select the No Timeout setting, which prevents anyone else from logging into the IMM until you have logged out. b. Click Continue. See Figure 14 on page 92. Appendix I. Logging into the DD4 server through the IMM web interface 91

106 ts Figure 14. Integrated Management Module Welcome window You are now logged into the server IMM. 16. In the ASM section of the of the left navigation pane of the Integrated Management Welcome window, click Network Interface. 17. In the Static IP Address field, change the last octet to a value that is less than the default of 254. For example: In the Netmask field, type: Leave the Gateway field blank. 20. Click Save. An Alert dialog prompting you to click IMM Restart is displayed. 21. Click Restart. Click OK to continue. The IMM IP address on server B is now unique. 22. On the TSSC or service laptop, open a browser window. 23. In the address bar of the browser, type the unique IMM IP address that you set in step In the Login window, enter USERID as the username and PASSW0RD (with a zero) as the password. Click OK. Note: The username and password are case sensitive and must be entered in uppercase. The Integrated Management Welcome window is displayed (Figure 14). 25. Use the Inactive session timeout value menu to specify an amount of time that will keep your session active until you can complete your task.. (Ten minutes should suffice.) 26. Click Continue. What to do next Go to Enabling remote control on page 93. (This might not be necessary for the IMM.) 92 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

107 Enabling remote control Complete the task in this topic to enable remote control. About this task Remote control via the IMM for the 3958 DD4 server can now be accessed from a laptop with any of the following browsers: v Internet Explorer v Mozilla Firefox v Google Chrome Important: The TSSC does not currently support access to remote control. Procedure 1. In the Integrated Management Module window, click Remote Control in the left-hand menu under the IBM logo. See Figure 15. ts Figure 15. Integrated Management Module window: Remote Control link 2. In the Integrated Management Module window, click Start Remote Control in Single User Mode. See Figure 15. The advanced system management (ASM) Remote Control window is displayed. Note: If the browser on the TS3000 System Console (TSSC) or your laptop is configured to block pop-ups, temporarily disable this function. Accept any Java versions that are displayed, as well as any Windows security prompts displayed as a result of trying to open this window. What to do next After remote control is established, go on to Configuring remote supervisor adapter keystrokes. Appendix I. Logging into the DD4 server through the IMM web interface 93

108 Updating IMM firmware using the web interface This topic describes how to update Integrated Management Module (IMM) firmware using the web interface. Procedure 1. Connect an Ethernet cable from the Ethernet port on your laptop to the SYS MGMT port on the 3958 DD4 server (see Figure 11 on page 90). 2. To facilitate opening of a Web browser on your laptop, perform preparatory steps 4 on page 90 through 13 on page 91. Then return to this procedure. Note: If you are using the TSSC, perform only steps 12 on page 91 and 13 on page 91. Then return to this procedure. You have already opened the web browser with the appropriate IP address of the IMM Web interface to which you have to connect. Note: The IMM assigns an initial, default static IP address of Type your user name and password on the Login page. If the user name and password have been changed, obtain them from the system administrator. Otherwise, type the initial values.for the IMM: User name: USERID Password: PASSW0RD (with a zero, not the letter O) 4. Select a timeout value, in minutes, in the field provided. If your browser is inactive for that number of minutes, the IMM logs you off the web interface. 5. Click Continue to start the session. The browser displays the System Health page, which gives you a quick view of the system status. 6. In the navigation frame, click Firmware Update under Tasks. Click Browse. 7. Navigate to the IMM firmware file (ibm_fw_imm_yuooxxx_linux_32-64.bin) and click Open. The filename, including the full path, is displayed in the box beside Browse. 8. To begin the update process, click Update. A progress indicator is displayed as the file is transferred to temporary storage on the IMM. After the file transfer is complete, a confirmation page is displayed. 9. Verify that the upd file shown on the Confirm Firmware Update page is the correct update file. If not, click the Cancel button. 10. To complete the update process, click Continue. A progress indicator is displayed as the firmware on the IMM is flashed. A confirmation page is displayed to verify that the update is successful. 11. Click the option Restart IMM. Click the Restart button. 12. Click OK to confirm that you want to restart the IMM. Note: Restarting the IMM will disconnect your current session. 13. Click OK to close the current browser window. 14. Wait a few minutes to allow the IMM to complete its restart before logging into the IMM again. 94 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

109 Accessibility for publications and ProtecTIER Manager The publications for this product are in Adobe Portable Document Format (PDF) and should be compliant with accessibility standards. Use these procedures to enable screen-reader compatibility, change the Windows contrast setting, and customize the color palette used in ProtecTIER Manager. About this task If you experience difficulties when you use the PDF files and want to request a Web-based format for a publication, send your request to the following address: International Business Machines Corporation Information Development Department GZW 9000 South Rita Road Tucson, Arizona U.S.A In the request, be sure to include the publication number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you. About the Windows-based accessibility features About this task The accessibility features in ProtecTIER Manager help persons with limited vision use the ProtecTIER Manager installation wizard and software. After preparing the ProtecTIER Manager workstation for accessibility, you can use Windows-based screen-reader software and a digital voice synthesizer to hear what is displayed on the screen. The installation, configuration, and instructional screens in the Windows versions of the ProtecTIER Manager installation wizard and the ProtecTIER Manager software have been tested with JAWS. However, the associated diagrams and graphs in ProtecTIER Manager and ProtecTIER Replication Manager, do not currently support keyboard navigation or screen-reader use. You can obtain full system statistics (typically provided in the diagrams and graphs) by going to the ProtecTIER Manager toolbar and clicking: Reports Create long term statistics report, and downloading the results. To enable screen-reader compatibility, you must prepare the ProtecTIER Manager workstation by completing these tasks. Instructions are provided in the topics that follow: Before you install ProtecTIER Manager: v Download and install the Java Runtime Environment (JRE). v Download and install the Java Access Bridge (JAB). After you install ProtecTIER Manager: Copyright IBM Corp

110 About the Java-based tools v v v Change the ProtecTIER Manager preferences to enable support of the Windows system settings (required) Select a high-contrast color scheme in Windows (optional) Customize the color palette used in the ProtecTIER Manager display (optional) About this task Complete the following the procedures to download and install the Java-based tools that are required to enable full screen-reader compatibility on the ProtecTIER Manager workstation. Install the Java Runtime Environment (JRE) first, and then install the Java Access Bridge (JAB). Both of these tools must be installed before you install the ProtecTIER Manager software. For simplicity, download the Java-based tools by using the ProtecTIER Manager workstation on which you are installing the JRE and JAB. If this is not possible, try to use another computer that is running Windows. Installing the Java Runtime Environment About this task The JRE includes the Java Virtual Machine (JVM). These tools are necessary for your computer to run Java-based applications. Procedure 1. Go to The Java website opens. The java.com website auto-detects the operating system and Internet browser of the computer you use when you access the site. 2. Click Free Java Download, and proceed as appropriate: v If the Download Java for Windows page opens, go on to step 3 v If the Download Java for... page title contains the name of an operating system other than Windows, do the following: a. Click the See all downloads here link. The list of available downloads, categorized by operating system, displays. b. In the Windows section, click Windows 7/XP/Vista/2000/2003/2008 Online. 3. Review the information provided, and then click Agree and Start Free Download. The download dialog box opens. 4. Follow the on-screen instructions to save the executable (.exe) installer file to the hard disk drive. 5. After the download is complete, find the installer file on the hard disk drive and write down the full path to the location of the file. For example: C:\Program Files\Java\jre6\bin\java.exe. This path is needed during ProtecTIER Manager installation. 6. Proceed as appropriate: 96 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

111 v If you downloaded the installer on the ProtecTIER Manager workstation on which you are installing the JRE, go on to step 7. v If you downloaded the installer on a PC other than the applicable ProtecTIER Manager workstation, do the following: a. Copy the installer file onto a CD, flash memory drive, or other form of removable media. b. Copy the installer file from the removable media to the hard disk drive of the ProtecTIER Manager workstation. c. Go on to step Double-click the installer file to start the Java installation wizard. The Java Setup Welcome window opens. 8. Click Install and follow the on-screen instructions to complete the installation process. 9. When you have successfully installed the JRE, go on to Installing the Java Access Bridge. Installing the Java Access Bridge About this task The Java Access Bridge (JAB) makes it possible for you to use Java-based screen readers with the ProtecTIER Manager installation wizard and software. Procedure 1. Go to: The Java SE Desktop Accessibility page of the Oracle website opens. 2. Read the information provided, then click Access Bridge. 3. Scroll down to the Java Access Bridge for Microsoft Windows Operating System x.x.x (where x.x.x is the most recent version listed) section. Click the Download Java Access Bridge x.x.x link. The Software License Agreement page opens. 4. Read the license agreement, and then select the I agree to the Software License Agreement check box. The Download Java Access Bridge for Windows Operating System x.x.x page opens. 5. In the Required Files list, click the link to download the Access Bridge x.x.x, accessbridge-x.x.x.exe file. The download dialog box opens. 6. Follow the on-screen instructions to save the executable (.exe) installer file to the hard disk drive. 7. When the download is complete, locate the installer file on the hard disk drive and proceed as appropriate: v If you downloaded the installer by using the ProtecTIER Manager workstation on which you are installing the JAB, go on to step 8 on page 98. v If you downloaded the installer by using a PC other than the applicable ProtecTIER Manager workstation, do the following: a. Copy the installer file onto a CD, flash memory drive, or other removable media device. b. Copy the installer file from the removable media device to the hard disk drive of the ProtecTIER Manager workstation. Accessibility for publications and ProtecTIER Manager 97

112 c. Go on to step On the ProtecTIER Manager workstation, double-click the accessbridge-x.x.x.exe installer file. A security warning dialog box displays. 9. Click Run. The Java Access Bridge InstallShield Wizard opens. 10. Read the welcome information, then click Next and follow the on-screen instructions to complete the installation. 11. When the installation is complete, restart the workstation as directed. You now have the necessary Java tools for compatibility between the ProtecTIER Manager installation wizard and screen reader software. 12. Follow the instructions in Using a screen reader to install ProtecTIER Manager to start the ProtecTIER Manager installation wizard by using a screen reader. Using a screen reader to install ProtecTIER Manager About this task Install ProtecTIER Manager according to the following command line-based instructions. When entering the commands, type them exactly as shown, including any spaces or quotation marks. Any deviation in the procedure can cause the installation to start in the non-accessible mode, or fail completely. Procedure 1. If your workstation is configured to automatically open DVDs, temporarily disable the Windows AutoPlay feature for the CD/DVD device. Use the Windows Help or other Windows documentation for instructions, and then go on to step Insert the IBM System Storage ProtecTIER Manager V3.1 DVD into the CD/DVD drive of the ProtecTIER Manager workstation. 3. Access the command prompt on the ProtecTIER Manager workstation: a. Click Start Run... The Run dialog box opens. 4. In the Open field, type: cmd and click Ok. The command window opens. 5. Browse to the ProtecTIER Manager installation directory on the DVD. To do so: a. At the command prompt, type: D: (where D: is the letter assigned to the CD/DVD drive of the workstation) and press <enter>. b. At the command prompt, list the contents of the DVD. Type: dir and press <enter>. c. Locate the name of the ProtecTIER Manager directory on the DVD. For example: PT_Manager_V d. At the command prompt, change to the ProtecTIER Manager directory. Type: cd <directory name> and press <enter>. For example: cd PT_Manager_V <enter>. e. At the command prompt, change to the Windows directory. Type: cd windows and press <enter>. 98 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

113 f. At the command prompt, type: Install.exe LAX_VM "C:\Program Files\ Java60\jre\bin\java.exe" and press <enter>, where the path contained within the quotation marks is the same as the path that you noted in step 5 on page 96. The screen-reader-enabled ProtecTIER Manager installation wizard starts. g. Follow the spoken prompts to compete the installation. 6. When the installation completes, proceed as appropriate: v v If you do not want to enable the Windows High Contrast option or customize the color palette, resume your regular use of ProtecTIER Manager. To change the contrast mode for ProtecTIER Manager, go to Enabling the Windows High Contrast option. To customize the color palette, go to Customizing the color palette on page 104. Enabling the Windows High Contrast option About this task To make it possible for ProtecTIER Manager display in high contrast, you must first enable the Use High Contrast option in Windows. Procedure 1. On the ProtecTIER Manager workstation, go to Windows Control Panel Accessibility Options. The Accessibility Options dialog box opens. 2. Select the Display tab. 3. In the High Contrast area of the Display tab, select the Use High Contrast check box, as shown in Figure 16 on page 100: Accessibility for publications and ProtecTIER Manager 99

114 ts Figure 16. Display tab 4. Click Settings. The Settings for High Contrast dialog box displays, as shown in Figure 17 on page 101: 100 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

115 ts Figure 17. Settings for High Contrast By default, the High Contrast Black (large) scheme is selected. 5. Do one of the following: v To use the default, High Contrast Black (large), scheme: a. Click Ok to close the Settings for High Contrast dialog box. b. Click Ok to close the Accessibility Options dialog box. After a few moments, the display changes to the new color scheme. c. Go on to Using the Windows high contrast scheme with ProtecTIER Manager. v To use a different high contrast scheme: a. Click the arrow to show the list of available color schemes. b. Select the high contrast scheme that you want to use. c. Click Ok to close the Settings for High Contrast dialog box. d. Click Ok to close the Accessibility Options dialog box. After a few moments, the display changes to the new color scheme. e. Go on to Using the Windows high contrast scheme with ProtecTIER Manager. Using the Windows high contrast scheme with ProtecTIER Manager About this task Now that you have changed the contrast scheme in Windows, you must enable the Support system settings option in ProtecTIER Manager. Procedure 1. Launch ProtecTIER Manager: Accessibility for publications and ProtecTIER Manager 101

116 a. Click: Start All Programs IBM ProtecTIER Manager IBM ProtecTIER Manager. The ProtecTIER Manager window opens, as shown in: Figure 18. ts Figure 18. ProtecTIER Manager window 2. On the toolbar, click: Tools Preferences. The Preferences dialog box opens with the Appearance tab selected, as shown in Figure 19 on page 103: 102 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

117 ts Figure 19. Preferences dialog box 3. On the Appearance tab, select the Support system settings check box. You are returned to the ProtecTIER Manager window. 4. Exit and restart ProtecTIER Manager so the contrast settings take effect: a. On the ProtecTIER Manager toolbar, click: File Exit. The ProtecTIER Manager window closes. b. Click: Start All Programs IBM ProtecTIER Manager IBM ProtecTIER Manager. When the ProtecTIER Manager window opens, the display reflects the contrast change, as shown in: Figure 20. ts Figure 20. Normal contrast versus high contrast 5. Proceed as appropriate: v If you want to change one or more of the colors used in the ProtecTIER Manager display, continue to Customizing the color palette on page 104. v If you do not want to customize the color palette, resume your regular use of ProtecTIER Manager. Accessibility for publications and ProtecTIER Manager 103

118 Customizing the color palette About this task Use this procedure to customize the color palette for ProtecTIER Manager to improve visibility in the display, or to suit your personal preferences. Procedure 1. If necessary, start ProtecTIER Manager as described in step 1 on page Open the Preferences dialog box, as described in 2 on page Scroll down (if necessary) to see the entire Color selection list, and then select the color you want to change. The Color selection dialog box opens, with the Swatches tab selected, as shown in Figure 21: ts Figure 21. Color selection, Swatches tab The color that is currently defined for your selection is shown in the Preview pane. 4. Select a new color from the color palette. You can also specify a new color by using the Hue/Saturation/Brightness (HSB) or Red/Green/Blue (RGB) color models. To do so, click the tab for the model you want to use and enter the required values. 5. When you have finished selecting or specifying the new color, click Ok. You are returned to the Appearance tab. 6. To change another color, repeat steps 3 through IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

119 7. When you are finished making changes in the Appearance tab, click Ok. You are returned to the ProtecTIER Manager window. 8. Exit and restart ProtecTIER Manager (as described in step 4 on page 103) so the color palette changes take effect. After you log in to ProtecTIER Manager and add a node, the display reflects your custom color selections. An example of the default color versus a custom color for Allocable resources, is shown in: Figure 22 ts Figure 22. Default color versus custom color 9. Proceed as appropriate. Return to the task from which you were sent to these instructions or resume your regular use of ProtecTIER Manager. Accessibility for publications and ProtecTIER Manager 105

120 106 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

121 Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-ibm product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not give you any license to these patents. You can send license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY U.S.A. The following paragraph does not apply to the United Kingdom or any other country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATIONS "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice. Any references in this information to non-ibm Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. Any performance data contained herein was determined in a controlled environment. Therefore, the results obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurement may have been Copyright IBM Corp

122 estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. Information concerning non-ibm products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products and cannot confirm the accuracy of performance, compatibility or any other claims related to non-ibm products. Questions on the capabilities of non-ibm products should be addressed to the suppliers of those products. All statements regarding IBM's future direction or intent are subject to change or withdrawal without notice, and represent goals and objectives only. This information is for planning purposes only. The information herein is subject to change before the products described become available. This information contains examples of data and reports used in daily business operations. To illustrate them as completely as possible, the examples include the names of individuals, companies, brands, and products. All of these names are fictitious and any similarity to the names and addresses used by an actual business enterprise is entirely coincidental. Trademarks The following terms are trademarks of the International Business Machines Corporation in the United States, other countries, or both: v AIX v DS4000 v Enterprise Storage Server v ESCON v FICON v i5/os v iseries v IBM v ProtecTIER v pseries v S/390 v ServeRAID v System x v System Storage v TotalStorage v Wake on LAN v z/os v zseries IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ((R) or (TM)), these symbols indicate U.S. registered or common law trademarks owned by IBM at the time this information was published. Such trademarks may also be registered or 108 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

123 Electronic emission notices common law trademarks in other countries. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. UNIX is a registered trademark of The Open Group in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others. This section contains the electronic emission notices or statements for the United States and other countries. Federal Communications Commission statement This explains the Federal Communications Commission's (FCC) statement. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, might cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors, or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate the equipment. Notices 109

124 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device might not cause harmful interference, and (2) this device must accept any interference received, including interference that might cause undesired operation. Industry Canada compliance statement This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conform à la norme NMB-003 du Canada. European Union Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of European Union (EU) Council Directive 2004/108/EC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-ibm option cards. Attention: This is an EN Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures. Responsible Manufacturer: International Business Machines Corp. New Orchard Road Armonk, New York European community contact: IBM Deutschland GmbH IBM Technical Regulations, Department M456 IBM-Allee 1, Ehningen, Germany Australia and New Zealand Class A Statement Attention: This is a Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures. Germany Electromagnetic compatibility directive Deutschsprachiger EU Hinweis: Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG zur Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die Grenzwerte der EN Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der 110 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

125 IBM verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der IBM gesteckt/eingebaut werden. EN Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden: "Warnung: Dieses ist eine Einrichtung der Klasse A. Diese Einrichtung kann im Wohnbereich Funk-Störungen verursachen; in diesem Fall kann vom Betreiber verlangt werden, angemessene Mabnahmen zu ergreifen und dafür aufzukommen." Deutschland: Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von Geräten Dieses Produkt entspricht dem "Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG)." Dies ist die Umsetzung der EU-Richtlinie 2004/108/EG in der Bundesrepublik Deutschland. Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von Geräten (EMVG) (bzw. der EMC EG Richtlinie 2004/108/EG) für Geräte der Klasse A Dieses Gerät ist berechtigt, in übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Einhaltung der EMV Vorschriften ist der Hersteller: International Business Machines Corp. New Orchard Road Armonk,New York Tel: Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland GmbH Technical Regulations, Abteilung M456 IBM-Allee 1, Ehningen, Germany Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN und EN Klasse A. People's Republic of China Class A Electronic Emission statement Notices 111

126 Taiwan Class A compliance statement Taiwan contact information This topic contains the product service contact information for Taiwan. IBM Taiwan Product Service Contact Information: IBM Taiwan Corporation 3F, No 7, Song Ren Rd., Taipei Taiwan Tel: f2c00790 Japan Voluntary Control Council for Interference (VCCI) Class A Statement Japan Electronics and Information Technology Industries Association (JEITA) Statement (less than or equal to 20 A per phase) jjieta1 112 IBM System Storage TS7600 with ProtecTIER: Software Upgrade Guide

127 Korean Communications Commission (KCC) Class A Statement Russia Electromagnetic Interference (EMI) Class A Statement rusemi Notices 113