Installation and User's Guide

Transcription

1 IBM Systems Director Storage Control Installation and User's Guide Version 4 Release 2

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3 IBM Systems Director Storage Control Installation and User's Guide Version 4 Release 2

4 Note Before using this information and the product it supports, read the information in Notices on page 31. Copyright IBM Corporation 2010, US Government Users Restricted Rights Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

5 Contents About this publication v Conventions and terminology v Publications and related information v Web resources vii How to send your comments ix IBM Systems Director Storage Control IBM Systems Director Storage Control overview 1 IBM Systems Director Storage Control license information IBM Systems Director Storage Control Hardware and software requirements Planning for IBM Systems Director Storage Control Hardware requirements for IBM Systems Director Storage Control Operating system and software requirements for IBM Systems Director Storage Control Supported SMI-S providers Installing Storage Control Uninstalling IBM Systems Director Storage Control Updating Storage Control Updating Storage Control after migrating to managed IBM DB2 database Managing storage with IBM Systems Director Storage Control Using IBM Systems Director Storage Control with IBM Tivoli Storage Productivity Center.. 11 Adding a device to IBM Systems Director Storage Control Removing a device from IBM Systems Director Storage Control Monitoring health with IBM Systems Director Storage Control Managing storage using IBM Systems Director VMControl and IBM Tivoli Storage Productivity Center Troubleshooting IBM Systems Director Storage Control Access type for remote service access point is wrong Cannot communicate with Storage Control after changing the IBM DB2 password Cannot communicate with Storage Control after changing the IBM Systems Director IP address. 18 Discovering (or adding) a SAN Volume Controller or a Storwize family device in large configurations fails due to timeout Cannot install or uninstall Storage Control on a Linux or AIX system Cannot install or uninstall Storage Control on a Microsoft Windows system Cannot receive alerts from IBM Systems Director 25 Cannot unlock IBM Flex System V7000 Storage Node smcli mkdatasource hangs after a date change.. 26 Run smcli mkdatasource for a storage device or a switch results in an unexpected error Column values for virtual server volumes in server-to-storage and storage-to-server reports might not match the volumes expected on the AIX virtual server Storage Control does not work after migrating to IBM Systems Director Storage Control installation hangs on an AIX system Storage Control operations fail with SEVERE TPC Exception: OutOfMemoryError When SSH is removed or disabled, information on physical disks of IBM Flex System V7000 (nimitz) or IBM Storwize V7000 cannot be retrieved When you use Storage Control to manage a switch, the state of the switch is shown as Unknown Zone members are not discovered after changing the SNMP settings of switch Notices Trademarks Privacy policy considerations Index Copyright IBM Corp. 2010, 2014 iii

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7 About this publication Conventions and terminology This publication provides instructions for using IBM Systems Director for systems-management tasks. IBM Systems Director consists of the following tools to meet your systems-management needs: v v IBM Systems Director Web interface is the graphical user interface (GUI) for IBM Systems Director Server. Using IBM Systems Director Web interface, you can conduct comprehensive systems management using either a drop-and-drag action or a single click. IBM Systems Director command-line interface (dircli) is the command-line interface for IBM Systems Director Server. You can use a command-line prompt to access, control, and gather information from IBM Systems Director Server. This documentation also provides planning and implementation information for event management. These notices are designed to highlight key information: Note: These notices provide important tips, guidance, or advice. Important: These notices provide information or advice that might help you avoid inconvenient or difficult situations. Attention: These notices indicate possible damage to programs, devices, or data. An attention notice appears before the instruction or situation in which damage can occur. Publications and related information You can view the same content in the Information Center as PDF documents. To view a PDF file, you need Adobe Acrobat Reader, which can be downloaded for free from the Adobe Web site at Information centers and topic collections v IBM Systems View the IBM Systems information center landing page, which provides integrated information for multiple IBM Systems products. v IBM Systems Director publib.boulder.ibm.com/infocenter/director/pubs/index.jsp Updated periodically, the IBM Systems Director topic collection contains the most up-to-date documentation available for IBM Systems Director. v IBM Systems Director plug-ins extensionparent.html View the IBM Systems information center for information about how to install and use plug-ins that extend the functionality of IBM Systems Director. Copyright IBM Corp. 2010, 2014 v

8 v IBM Systems Director Upward Integration Modules (UIMs) publib.boulder.ibm.com/infocenter/systems/topic/uims/fqs0_main.html Read the IBM Systems Director Upward Integration Modules (UIM) topic collection to learn about how to install and use upward integration modules and management packs that enable non-ibm workgroup and enterprise-management products to interpret and display data that is provided by Common Agent and Platform Agent. v IBM Systems Director API Licensing View the license information regarding use of IBM Systems Director APIs and their associated documentation. Fill out the form to request API access. After your information is reviewed, you will be contacted with additional information regarding access to and use of the APIs. Publications Release Notes Provides an easy reference to planning, install and troubleshooting information for IBM Systems Director IBM Systems Director Planning Guide Provides planning information, including hardware requirements for running IBM Systems Director components, supported IBM Systems Director hardware, operating systems, databases, and workgroup and enterprise systems-management software. PDF files for installing IBM Systems Director Server Provides detailed instructions to prepare for, install, and configure the IBM Systems Director Server. PDF files for installing IBM Systems Director agents Provides detailed instructions to prepare for and install IBM Systems Director agents on your managed systems, as well as, prepare for agentless managed systems. PDF files for upgrading and migrating IBM Systems Director Server Provides detailed instructions to upgrade and migrate the IBM Systems Director Server. PDF files for upgrading and migrating IBM Systems Director agents Provides detailed instructions to upgrade and migrate IBM Systems Director agents. IBM Systems Director Systems Management Guide Provides detailed instructions for using the Web interface and managing systems and resources in your environment. IBM Systems Director Troubleshooting Guide Provides information about problems and how to solve them, and strategies for troubleshooting common problems. IBM Systems Director Events ReferenceIBM Systems Director Events Reference Provides information about IBM Systems Director events, including the event type, description, severity, and extended details. IBM Systems Director Commands ReferenceIBM Systems Director Commands Reference Provides detailed information about the systems management command-line interface (smcli) commands, and other commands that can be run directly from the command line, including configuring the database, and starting and stopping IBM Systems Director. vi IBM Systems Director Storage Control: Installation and User's Guide

9 Web resources White papers and briefs v IBM Systems Director ftp://ftp.software.ibm.com/common/ssi/rep_wh/n/xbw03006usen/ XBW03006USEN.PDF This paper provides a detailed overview of the changes in IBM Systems Director V6.1, including the new Web interface, security features, operating system agents, integrated plug-ins and additional plug-ins that can be separately installed. v Value Proposition for IBM Systems Director ftp://ftp.software.ibm.com/common/ssi/rep_wh/n/xbw03007usen/ XBW03007USEN.PDF This paper describes the challenges of operational management for enterprise server installations and the value provided IBM Systems Director. v Performance Tuning and Scaling Guide for IBM Systems Director 6.3 Hardware requirements for running IBM Systems Director Server Provides information about how to plan, implement, configure, and use an IBM Systems Director Server to manage a large configuration with optimal performance. The Performance Tuning and Scaling Guide also contains information about the following topics: Running IBM Systems Director plug-ins, such as IBM Systems Director Active Energy Manager and IBM Scalable Systems Manager Integration with Tivoli products Implementing high availability IBM Redbooks publications You can also search this Web page for documents that focus on IBM Systems Director and specific IBM hardware; such documents often contain systems-management material. The following book is available for IBM Systems Director V6.1: Implementing IBM Systems Director 6.1 Tip: Be sure to note the date of publication and to determine the version of IBM Systems Director software to which the Redbooks publication refers. Further information See Searching knowledge bases for more resources for further information about IBM Systems Director. Listed here are the websites and information center topics that relate to IBM Systems Director. Websites v IBM Systems Director About this publication vii

10 View the IBM Systems Director website on ibm.com which provides links to downloads and documentation for all currently supported versions of IBM Systems Director. v IBM Systems Director Downloads View the IBM Systems Director Downloads website on ibm.com which provides links to download code IBM Systems Director, IBM Systems Director plug-ins, and IBM Systems Director upward integration modules. v IBM Systems Director Documentation and Resources View the IBM Systems Director Documentation and Resources website on ibm.com which provides links to product documentation, Redbooks, redpapers, white papers, and learning modules that are related to IBM Systems Director, IBM Systems Director plug-ins, and IBM Systems Director upward integration modules. v IBM Systems Director Upward Integration View the IBM Systems Director Upward Integration website on ibm.com which provides more information about IBM Systems Director upward integration modules that are created by IBM and other companies. IBM Systems Director UIMs enable third-party workgroup and enterprise systems-management products to interpret and display data that is provided by IBM Systems Director Platform Agent managed system. v IBM Systems Director Best Practices Wiki home?lang=en#/wiki/w3e8d1c956c32_416f_a604_4633cd375569/page/best %20Practices View updated documentation and best practices for IBM Systems Director on various systems. v IBM Servers View the IBM Servers website to learn about IBM Systems server and storage products. v IBM ServerProven View the IBM ServerProven website to learn about hardware compatibility of IBM System x and BladeCenter systems with IBM applications and middleware, including IBM Systems Director. Forums v IBM Systems Director Forum (System x, System z, Power Systems) View the IBM Systems Director Forum website on ibm.com to discuss product-related issues that pertain to IBM Systems Director, IBM Systems Director UIMs, and IBM Systems Director extensions. This website includes a link for obtaining the forum by using a Rich Site Summary (RSS) feed. v View the IBM Systems Director 6.x IBM Systems Director Software Development Kit (SDK) information. IBM Systems Director SDK V 612 IBM Systems Director SDK V 62x viii IBM Systems Director Storage Control: Installation and User's Guide

11 v IBM Systems Director SDK V 63x IBM Systems Forums View the IBM Systems Forums website on ibm.com to learn about various forums that are available to discuss technology-related and product-related issues that pertain to IBM Systems hardware and software products. This website includes a link for obtaining the forum by using a Rich Site Summary (RSS) feed. How to send your comments Your feedback is important in helping to provide the most accurate and highest quality information. If you have any comments about this book or any other IBM Systems Director publication, go to the IBM Systems Director information center Web site at publib.boulder.ibm.com/infocenter/director/pubs/index.jsp. There you will find the feedback page where you can enter and submit comments. About this publication ix

12 x IBM Systems Director Storage Control: Installation and User's Guide

13 IBM Systems Director Storage Control Use these topics to learn about Storage Control. IBM Systems Director Storage Control overview With the Storage Control plug-in, you can manage an expanded set of storage subsystems and Fibre Channel switches. Important: If you are not using IBM DB2 managed by Systems Director, then you must use one of these versions of IBM DB2 as the local database application for Systems Director to use Storage Control: v IBM DB2 Enterprise Edition v. 9.7 v IBM DB2 Enterprise Edition v. 9.7 with fix pack 4 v IBM DB2 Enterprise Edition v. 9.7 with fix pack 6 (or above) The correct version of DB2, which also conforms with the version of the database that is supported by Systems Director, must be installed on the same system as Systems Director. Storage Control is not supported on any other databases. When you configure Systems Director, specify the database administrator user ID as the database runtime user ID. In other words, when you configure Systems Director with the external DB2 database, set the DB2 administrator user ID for the DbmsUserId property in the cfgdbcmd.rsp file. You can use Storage Control to discover, collect inventory, and monitor the health of your storage devices. These subsystems include, but are not limited to, the IBM DS3000, DS4000, and DS5000 families, the IBM DS8000 family (DS8100, DS8300, DS8700, DS8800), the SAN Volume Controller, the IBM Storwize V7000, Storwize V3700, Storwize V3500, IBM Flex System V7000 Storage Node, IBM XIV, QLogic 8 GB Fibre Channel switch, the Brocade Fibre Channel switches, and the McDATA Sphereon and Intrepid switches. For the list of supported devices, see Supported storage devices. Note: v The Supported storage devices topic does not list the specific Brocade switch models that are supported. For the list of supported Brocade switch models, see the first row only of the Brocade section of the 4.2.x - Switch and Director - Supported Storage Products Matrix. v The SMI Agent for FOS versions , , , , and a can be used for support of fabrics that are composed of FOS switches that are at older firmware levels. For more information to ensure compatibility of firmware level, SMI Agent version, and model, see the link to the Brocade SMI Agent for FOS in the list of supported Brocade switch models. Depending on the firmware levels of these devices, Storage Control supports native interfaces to the device, which simplifies configuration setup and improves device management reliability. These interfaces use Secure Shell (ssh) credentials. For information about configuring these credentials, see the Storage Control commands topic. After the devices are discovered, they are listed as being managed by Storage Manager in Systems Director. Copyright IBM Corp. 2010,

14 Storage Control uses IBM Tivoli Storage Productivity Center technology. As such, several of the device support and operating environment conditions are related to IBM Tivoli Storage Productivity Center. When you use IBM Tivoli Storage Productivity Center with IBM Systems Director Storage Control 4.2.6, IBM Tivoli Storage Productivity Center version is recommended. Note: When Systems Director is configured in an LDAP environment, Storage Control uses operating system authentication to communicate with the Systems Director server. See the following topics for more information about Storage Control. IBM Systems Director Storage Control license information IBM Systems Director Storage Control comes with an evaluation license that lasts for 90 days. At any time, you can update to a full product license. Evaluation license The evaluation license for Storage Control includes a 90-day trial period. You can discover, monitor the health status of, and add and remove devices, starting on the day that you install Storage Control. At the end of the trial period, the monitoring functions remain operational. You can view the health and configuration of the device and monitor its capacity and utilization, and remove the device from the Systems Director inventory. If the permanent key is not acquired and installed after the trial period, you cannot use Storage Control to discover and add new devices to Storage Control. Permanent license To install the permanent product license for Storage Control, you import the license key. To import the license key, navigate to the Plug-ins tab of the Home page, and click Import License Key. Note: The location of the license pack might vary, depending on how you installed Storage Control. v v v The version of Storage Control that is shipped on a product CD includes a license pack. To install the license key, refer to the directions included for the product you purchased. If you downloaded Storage Control, you can order a product license that includes the license key. In this case, after the key is ed to you, you can use the Import License Key task to import it. If you already have a permanent license for a version, you are entitled to all upgrades for that version. For example, if you have permanent license for version 4.x, you get free upgrades for versions of 4.x like 4.3, 4.4, and 4.5. However, you must acquire a new license for a new version, say version 5.x. When you get a permanent license for the version 5.x, you are entitled for free upgrades for versions 5.1, 5.2 and 5.6. IBM Systems Director Storage Control Hardware and software requirements These topics list the requirements for installing Storage Control. 2 IBM Systems Director Storage Control: Installation and User's Guide

15 Hardware requirements for IBM Systems Director Storage Control These are the minimum hardware requirements for Storage Control. Table 1. Storage Control minimum hardware requirements Hardware Requirements Processor Installed Memory Disk Storage 3 GHz 3 GB (Total requirement for Systems Director, DB2, and Storage Control) 0.8 GB RAM (Required as free memory for Storage Control) 5.15 GB For AIX or Linux installations, the 5.15 GB must be in these directories: v /tmp GB v /opt GB v /home MB v /etc-10kb Operating system and software requirements for IBM Systems Director Storage Control Before installing Storage Control, ensure that your system meets these software requirements. Supported operating systems The Storage Control plug-in supports most of the Red Hat Enterprise Linux, Microsoft Windows, and AIX operating systems that Systems Director also supports, with these exceptions: Red Hat Enterprise Linux on Power Systems, Red Hat Enterprise Linux on System z systems, and SUSE Linux Enterprise. The specified versions of the following operating systems are supported: v AIX AIX 6.1, POWER4, POWER5, POWER6, and POWER7 AIX 7.1, POWER5, POWER6, and POWER7 v Linux RHEL Base and Advanced Platform 5 (x86-64) v Linux RHEL Base and Advanced Platform 6 (x86-64) v Windows Windows 2003 Standard Edition and Windows 2003 Enterprise Edition (x86 and x86-64) Windows 2008 Standard Edition and Windows 2008 Enterprise Edition (x86 and x86-64) Windows 2008 R2 Standard Edition and Windows 2008 R2 Enterprise Edition (x86-64) For more information about the supported operating systems, see the following web page: 4.2.x - Platform Support: Agents, Servers, and GUI. Software requirements IBM Systems Director is required in order to use Storage Control. Important: If you are not using IBM DB2 managed by Systems Director, then you must use one of these versions of IBM DB2 as the local database application for Systems Director to use Storage Control: IBM Systems Director Storage Control

16 v IBM DB2 Enterprise Edition v. 9.7 v IBM DB2 Enterprise Edition v. 9.7 with fix pack 4 v IBM DB2 Enterprise Edition v. 9.7 with fix pack 6 (or above) The correct version of DB2, which also conforms with the version of the database that is supported by Systems Director, must be installed on the same system as Systems Director. Storage Control is not supported on any other databases. When you configure Systems Director, specify the database administrator user ID as the database runtime user ID. In other words, when you configure Systems Director with the external DB2 database, set the DB2 administrator user ID for the DbmsUserId property in the cfgdbcmd.rsp file. Storage Control supports the same SMI-S providers that are supported by IBM Tivoli Storage Productivity Center. For details, see the Help to Find the Supported Products and Platforms Interoperability Matrix Links website. Planning for IBM Systems Director Storage Control Use the information in this section to plan for using Storage Control. Hardware requirements for IBM Systems Director Storage Control These are the minimum hardware requirements for Storage Control. Table 2. Storage Control minimum hardware requirements Hardware Requirements Processor Installed Memory Disk Storage 3 GHz 3 GB (Total requirement for Systems Director, DB2, and Storage Control) 0.8 GB RAM (Required as free memory for Storage Control) 5.15 GB For AIX or Linux installations, the 5.15 GB must be in these directories: v /tmp GB v /opt GB v /home MB v /etc-10kb Operating system and software requirements for IBM Systems Director Storage Control Before installing Storage Control, ensure that your system meets these software requirements. Supported operating systems The Storage Control plug-in supports most of the Red Hat Enterprise Linux, Microsoft Windows, and AIX operating systems that Systems Director also supports, with these exceptions: Red Hat Enterprise Linux on Power Systems, Red Hat Enterprise Linux on System z systems, and SUSE Linux Enterprise. The specified versions of the following operating systems are supported: v AIX AIX 6.1, POWER4, POWER5, POWER6, and POWER7 AIX 7.1, POWER5, POWER6, and POWER7 4 IBM Systems Director Storage Control: Installation and User's Guide

17 v v v Linux RHEL Base and Advanced Platform 5 (x86-64) Linux RHEL Base and Advanced Platform 6 (x86-64) Windows Windows 2003 Standard Edition and Windows 2003 Enterprise Edition (x86 and x86-64) Windows 2008 Standard Edition and Windows 2008 Enterprise Edition (x86 and x86-64) Windows 2008 R2 Standard Edition and Windows 2008 R2 Enterprise Edition (x86-64) For more information about the supported operating systems, see the following web page: 4.2.x - Platform Support: Agents, Servers, and GUI. Software requirements IBM Systems Director is required in order to use Storage Control. Important: If you are not using IBM DB2 managed by Systems Director, then you must use one of these versions of IBM DB2 as the local database application for Systems Director to use Storage Control: v IBM DB2 Enterprise Edition v. 9.7 v IBM DB2 Enterprise Edition v. 9.7 with fix pack 4 v IBM DB2 Enterprise Edition v. 9.7 with fix pack 6 (or above) The correct version of DB2, which also conforms with the version of the database that is supported by Systems Director, must be installed on the same system as Systems Director. Storage Control is not supported on any other databases. When you configure Systems Director, specify the database administrator user ID as the database runtime user ID. In other words, when you configure Systems Director with the external DB2 database, set the DB2 administrator user ID for the DbmsUserId property in the cfgdbcmd.rsp file. Storage Control supports the same SMI-S providers that are supported by IBM Tivoli Storage Productivity Center. For details, see the Help to Find the Supported Products and Platforms Interoperability Matrix Links website. Supported SMI-S providers IBM Systems Director VMControl and IBM Tivoli Storage Productivity Center support different versions of SMI-S providers. The following table shows the levels of SMI-S providers that IBM Systems Director VMControl and IBM Tivoli Storage Productivity Center support. For more information, see "Managing storage using IBM Systems Director VMControl." Table 3. Levels of SMI-S providers required SMI-S provider IBM Network AdvisorV11 Supported storage devices Support in IBM Systems Director VMControl Support in IBM Tivoli Storage Productivity Center IBM Flex System FC GB SAN Scalable Switch Yes Yes IBM Systems Director Storage Control

18 Table 3. Levels of SMI-S providers required (continued) SMI-S provider SANtricity SMI Provider10.19.GG.xx SANtricity SMI Provider10.10.G5.02 Supported storage devices DS3XXX DS4XXX DS5XXX DS3XXX DS4XXX DS5XXX Support in IBM Systems Director VMControl Yes Support in IBM Tivoli Storage Productivity Center Yes Yes Installing Storage Control Storage Control expands the number of systems and switches you can manage with Systems Director. Storage Control must be installed before you apply updates, including Storage Control Storage Control is a separately downloadable and installable plug-in available on these operating systems: Red Hat Enterprise Linux (RHEL), Microsoft Windows, and AIX. Additionally, Storage Control is available on CD or as an.iso image, and might be included with other products. Storage Control must be installed before you apply updates. (Storage Control is available only as an update.) Use the following directions to install Storage Control For instructions on applying updates, see Updating Storage Control. Note: If you install a new version of Storage Control on top of an existing version, your data is preserved. Note: After you upgrade Systems Director to version 6.3.5, if you log in and find that the Storage Control Farm is offline, ensure that the corresponding version of Storage Control is also updated. The specified versions of the following operating systems are supported: v AIX AIX 6.1, POWER4, POWER5, POWER6, and POWER7 AIX 7.1, POWER5, POWER6, and POWER7 v Linux RHEL Base and Advanced Platform 5 (x86-64) v Linux RHEL Base and Advanced Platform 6 (x86-64) v Windows Windows 2003 Standard Edition and Windows 2003 Enterprise Edition (x86 and x86-64) Windows 2008 Standard Edition and Windows 2008 Enterprise Edition (x86 and x86-64) Windows 2008 R2 Standard Edition and Windows 2008 R2 Enterprise Edition (x86-64) For more information about the supported operating systems, see the following web page: 4.2.x - Platform Support: Agents, Servers, and GUI. 6 IBM Systems Director Storage Control: Installation and User's Guide

19 Important: If you are not using IBM DB2 managed by Systems Director, then you must use one of these versions of IBM DB2 as the local database application for Systems Director to use Storage Control: v IBM DB2 Enterprise Edition v. 9.7 v IBM DB2 Enterprise Edition v. 9.7 with fix pack 4 v IBM DB2 Enterprise Edition v. 9.7 with fix pack 6 (or above) The correct version of DB2, which also conforms with the version of the database that is supported by Systems Director, must be installed on the same system as Systems Director. Storage Control is not supported on any other databases. When you configure Systems Director, specify the database administrator user ID as the database runtime user ID. In other words, when you configure Systems Director with the external DB2 database, set the DB2 administrator user ID for the DbmsUserId property in the cfgdbcmd.rsp file. To install Storage Control, follow these steps. 1. Ensure that Systems Director 6.3 is installed and running. 2. Ensure that you are logged in to Systems Director with a user ID that has administrative privileges. 3. Windows only: Restart the DB2 Management server. a. Go to Start > Administrative Tools > Services. b. Select DB2 Management Service from the services window and restart it. 4. If you want to download and install Storage Control, go to step 5. If you want to install Storage Control from read-only media, such as a CD or mounted.iso image, go to step From the Systems Director summary page, click the link Try Storage Control in the upper right corner. 6. A download page opens. Download the appropriate file for your operating system. 7. Extract the files to the directory where you want to install Storage Control, then go to step 9. Important: The path to the installation file cannot contain more than 89 characters. The 89 characters are in addition to the name of the setup file. Do not count the characters in the file name setup.exe as part of the path length. 8. Copy the Storage Control installer directory from the CD or the mounted.iso image into a temporary directory close to the system root. For example, /SCInstall for AIX or Linux and C:\SCInstall for Windows. Note: Storage Control cannot be installed from a read-only file system because the installation process extracts files into the same directory where the installation script runs. 9. Access a command window and navigate to the directory where you extracted the files or where you copied the installer directory. Run the appropriate script. If you do not want the license agreement to display, use the -i option when you run the script. For example, StorageControlInstall.sh -i. Important: If you are not using IBM DB2 managed by Systems Director, then the DB2 user ID used must have DB2 Administrator privileges. v On Microsoft Windows systems, run the script StorageControlInstall.bat. v On Linux and AIX systems, run the script StorageControlInstall.sh. IBM Systems Director Storage Control

20 If you see a Java installation error, the working directory path is too long. Follow the instructions in step 5 on page 24 of the following topic: Cannot install or uninstall Storage Control on a Microsoft Windows system on page Restart Systems Director as directed. Notes: v If you encounter any errors as you install Storage Control, see the appropriate troubleshooting topic. v The TPCAdmin group is created automatically when Storage Control is installed, and is removed during an uninstall. However, if there are any messages related to removing the group while performing this task, use operating system commands to remove the TPCAdmin group. On Microsoft Windows systems, follow these steps: a. Go to Start > Settings > Control Panel > Administrative Tools > ComputerManagement. b. The Computer Management window opens. In the left pane, under Computer Management (Local), expand Local Users and Groups. Click Groups. The groups are listed in the right pane. c. Delete the TPCAdmin group. d. Close the Computer Management window and the Administrative Tools window. On Linux, use the groupdel command. On AIX, use the rmgroup command. Uninstalling IBM Systems Director Storage Control To uninstall Storage Control, follow these steps. You do not need to uninstall IBM Systems Director if you uninstall Storage Control. 1. Ensure that Systems Director 6.3 is installed and running. 2. Ensure that you are logged in to Systems Director with a user ID that has administrative privileges. 3. Run the appropriate script. This script was copied to your system when you installed Storage Control. v v On Microsoft Windows systems, run this script. In the script, DIRHOME is the directory where Storage Control is installed. It is usually C:\program files\ibm\director. DIRHOME\StorageControl\bin\UninstallStorageControl.bat On Linux and AIX systems, run this script. In the script, DIRHOMEis the directory where Storage Control is installed. It is usually /opt/ibm/director. DIRHOME/StorageControl/bin/UninstallStorageControl.sh A message is shown after Storage Control has been uninstalled. Notes: v If you already uninstalled IBM Systems Director, the UninstallStorageControl file is deleted. However, a copy of the file is saved when you download and extract the Storage Control files. The file is saved to the location where you extracted the files. v The TPCAdmin group is created automatically when Storage Control is installed, and is removed during an uninstall. However, if there are any messages related 8 IBM Systems Director Storage Control: Installation and User's Guide

21 Updating Storage Control to removing the group while performing this task, use operating system commands to remove the TPCAdmin group. On Microsoft Windows systems, follow these steps: 1. Go to Start > Settings > Control Panel > Administrative Tools > ComputerManagement. 2. The Computer Management window opens. In the left pane, under Computer Management (Local), expand Local Users and Groups. Click Groups. The groups are listed in the right pane. 3. Delete the TPCAdmin group. 4. Close the Computer Management window and the Administrative Tools window. On Linux, use the groupdel command. On AIX, use the rmgroup command. When there are Storage Control software quality updates or feature function updates, an update is made available. Storage Control updates must be applied to an existing Storage Control installation. To install Storage Control , see Installing Storage Control To apply Storage Control updates, use the following directions. The procedure for updating Storage Control depends on the version that is installed. To determine the version of Storage Control installed, open the Plug-ins tab of the IBM Systems Director Home page and scroll to the Storage Management section. The Storage Control version is listed in the Storage Management section. For versions higher than : IBM Systems Director update manager plug-in enables you to acquire, install, and manage updates, and to monitor your systems to ensure that they remain current. Use the IBM Systems Director update manager plug-in to update your system. For details, see Updating IBM Systems Director. For versions and earlier: All Storage Control software updates are contained in the Storage Control installation package. Therefore, to update Storage Control, download the updated version of the plug-in file from downloads/plug-ins.html. 1. Determine the version of Storage Control that is installed. Open the Plug-ins tab of the IBM Systems Director Home page and scroll to the Storage Management section. The Storage Control version is listed in the Storage Management section. 2. Go to the Storage Control download page and download the Storage Control plug-in. 3. Install the updated plug-in. a. Extract the downloaded image. IBM Systems Director Storage Control

22 Important: The path to the installation file cannot contain more than 89 characters. The 89 characters are in addition to the name of the setup file. Do not count the characters in the file name setup.exe as part of the path length. b. Run the StorageControlInstall file. If you do not want the license agreement to display, use the -i option when you run the script. For example, StorageControlInstall.sh -i 4. Restart IBM Systems Director server. 5. Use the IBM Systems Director update manager to update Storage Control to the latest version. Updating Storage Control after migrating to managed IBM DB2 database The following procedure describes the steps required to use Storage Control after you switch to using the managed IBM DB2 database for IBM Systems Director. This procedure applies after you migrate your data from any database, including a stand-alone version of IBM DB2, to the managed IBM DB2 database. The required steps include upgrading to the newest version of Storage Control and rediscovering your managed storage devices. Note: To use IBM Systems Director Storage Control, the database must be installed on the management server. Perform the following steps after you complete the steps required to switch to using the managed IBM DB2 database with Systems Director. For more information, see Switching to the managed IBM DB2 database. This procedure includes the following tasks: 1. Upgrade to the latest version of Storage Control 2. Stop Storage Control 3. Start Storage Control 4. Remove the Storage Control farm 5. Discover and unlock the Storage Control farm by using a discovery profile 6. Collect inventory on the Storage Control farm After migrating to the managed IBM DB2 database, complete the previously listed tasks by performing the following steps. 1. Upgrade to the latest version of Storage Control ( or higher). For information about downloading and installing the latest version of Storage Control, see the Storage Control website. 2. Stop Storage Control by running the appropriate command on the management server, where DIRHOME is the root directory of your IBM Systems Director installation: v On Windows: From a command prompt, run the following command: DIRHOME\StorageControl\bin\stopStorageControl.bat v On AIX or Linux: From the command line, run the following command: DIRHOME/StorageControl/bin/stopStorageControl.sh 3. Start Storage Control by running the appropriate command on the management server, where DIRHOME is the root directory of your IBM Systems Director installation: 10 IBM Systems Director Storage Control: Installation and User's Guide

23 v On Windows: From a command prompt, run the following command: DIRHOME\StorageControl\bin\startStorageControl.bat v On AIX or Linux: From the command line, run the following command: DIRHOME/StorageControl/bin/startStorageControl.sh 4. Remove the Storage Control farm. For more information about removing a resource, see Removing a resource or rmsys command. 5. Rediscover and request access to the Storage Control farm: v v On Windows: Run system discovery, using a resource type of Farm, then request access to the Storage Control farm. For more information, see Performing a system discovery and Accessing a secured system with request access. On AIX or Linux: On the management server, from a command line, run the following command, where DIRHOME is the root directory of your IBM Systems Director installation: DIRHOME/StorageControl/bin/ SCDiscoverUnlock.sh Note: This command discovers and automatically requests access to the Storage Control farm. 6. Collect inventory on the Storage Control farm. For more information about collecting inventory, see Collecting inventory or collectinv command. Managing storage with IBM Systems Director Storage Control Use the information in this section to learn how to use Storage Control to manage storage. Stopping and Starting Storage Control When IBM Systems Director is stopped or started, Storage Control is also stopped or started. To manually stop or start Storage Control, run the appropriate script: On Microsoft Windows systems, run one of these scripts. In the path, DIRHOME is the directory where Storage Control is installed. It is usually C:\program files\ibm\director. DIRHOME\StorageControl\bin\stopStorageControl.bat DIRHOME\StorageControl\bin\startStorageControl.bat On Linux and AIX systems, run one of these scripts. In the path, DIRHOME is the directory where Storage Control is installed. It is usually /opt/ibm/director. DIRHOME/StorageControl/bin/stopStorageControl.sh DIRHOME/StorageControl/bin/startStorageControl.sh Using IBM Systems Director Storage Control with IBM Tivoli Storage Productivity Center It is possible to use both the Storage Control plug-in and a IBM Tivoli Storage Productivity Center server for storage management. However, they cannot be installed on the same system. The difference in these environments is where you perform the device discovery. For example, you can use Storage Control to manage an IBM Storwize V7000 and use IBM Tivoli Storage Productivity Center to manage a Cisco MDS 9124 Fibre Channel switch. IBM Systems Director Storage Control

24 If both Storage Control and IBM Tivoli Storage Productivity Center are configured to manage the same device, IBM Systems Director lists the device once. It will be managed by IBM Tivoli Storage Productivity Center. Note: When you use Storage Control or IBM Tivoli Storage Productivity Center to manage a DS8000 series device, unconfigured disks are not collected when you collect inventory. The disk capacity for these unconfigured disks is not calculated with the raw capacity of the device. Changing from Storage Control to IBM Tivoli Storage Productivity Center In this scenario, assume that you are currently using Storage Control to manage a device and want to use IBM Tivoli Storage Productivity Center instead. Follow these steps to start using IBM Tivoli Storage Productivity Center: 1. From Systems Director, run the rmdatasource command, specifying the appropriate data source. 2. Collect inventory against the Storage Control Farm. 3. Open the IBM Tivoli Storage Productivity Center interface on the other system and add the data source. See Collecting inventory for details. 4. From Systems Director, use the Advanced Discovery task to discover, request access, and collect inventory against IBM Tivoli Storage Productivity Center. 5. IBM Tivoli Storage Productivity Center starts managing the device. Adding a device to IBM Systems Director Storage Control To use Storage Control to begin managing a device or subsystem, use the Discover Storage task. Using Discover Storage makes it easy and straightforward to discover the data sources for your storage devices and subsystems so Storage Control can communicate with them. You also have the option to automatically collect inventory on the discovered devices. The term data source describes how the storage device is managed. Some data sources are the location of the SMI-S provider for the device. For example, the data source for a Brocade Fibre Channel switch is the location of the SMI-S provider for the switch. Other data sources are the device itself. For example, for the current firmware levels of the SAN Volume Controller and IBM Storwize V7000, the device is the data source. If you prefer to use a command-line interface or if you need to use scripting, use the smcli mkdatasource command. The default behavior for the mkdatasource command is to automatically collect inventory. To discover your storage devices, complete the following tasks: 1. On the Storage Management summary page, in the Storage Tasks area, click Discover Storage. The Discover Storage page displays. 2. Select the type of device that you want to discover, complete the required information, then click Discover. Note: To discover any of the supported devices in the Storwize family, select the option that includes the IBM Flex System V7000. Discover Storage automatically collects inventory for any discovered devices, although you can choose not to collect inventory. 12 IBM Systems Director Storage Control: Installation and User's Guide

25 Note: After inventory is collected, inactive zone members that were created by using a zone alias instead of WWPN are not shown. Removing a device from IBM Systems Director Storage Control To stop using Storage Control to manage a storage device, use the Show Discovery Details page to delete the associated data source. Usually, you delete a data source only if you also physically remove the associated storage device. Note: If you prefer to use a command-line interface or if you need to use scripting, use the smcli rmdatasource command. To remove a storage device or subsystem (by deleting the associated data source), complete the following tasks: 1. In any table that lists the resource that you want to remove, right-click the resource, then select Show Discovery Details. The Show Discovery Details page displays. 2. In the Data Source table, select the data source that you want to delete, then click Delete. Storage Control can no longer communicate with the data source, and the data source is removed from IBM Systems Director. Note: Deleting a data source by using Show Discover Details automatically collects inventory after the deletion completes. Collecting inventory is a necessary step to ensure the complete cleanup of devices and information that is associated with the deleted data source. If you use the rmdatasource command, you need to manually collect inventory. Monitoring health with IBM Systems Director Storage Control You can use Storage Control to monitor the health of storage subsystems, storage pools, storage volumes, and fabric switches. Run the inventory against the Storage Control farm to see updated health status. Follow these steps to retrieve the health and alert status for the devices that are managed by Storage Control. 1. Select Resource Explorer > All Systems. Select the managed device for which you want to get the latest health and alert status. 2. Discover and then unlock the device. Note: At this point, TPC alerts are received from the farm, but not alerts specific to any devices under this farm. 3. Select the farm that covers the selected device and collect inventory against it. 4. For DS3000, DS4000, and DS5000 TPC devices only: Under the farm, right-click the DSnnnn device, and select Collect inventory. Important: You must repeat this step each time you want to check for an event on these devices. 5. TPC alerts for devices under the farm are now received. The managed device has one of these alert levels: IBM Systems Director Storage Control

26 Normal The device is running normally. The Problems column shows a green square and says OK. Warning The device has an issue that must be fixed. For example, the SAN Volume Controller cluster might be turned off. The Problems column shows a yellow triangle with an exclamation point and says Warning. Critical The device is not working. The Storage Control and storage system administrators need to work together to resolve the issue. The Problems column shows a red circle with an x in it, and says Critical. If your device is not running normally, access its management interface for more details about the error. You can launch the management interface for some devices from the Systems Director user interface. For instructions, see the topic Launching an external storage management application. For example, assume that you are monitoring the status of a IBM Storwize V7000 system. If the system is working normally, the cluster nodes and storage volumes are functioning and the health and alert status would be Normal. If you shut down one of the cluster nodes, the health status of the IBM Storwize V7000 system would be Critical. Managing storage using IBM Systems Director VMControl and IBM Tivoli Storage Productivity Center IBM Systems Director VMControl enables you to use IBM Tivoli Storage Productivity Center to manage your enterprise storage systems. IBM Systems Director VMControl uses the remote API capabilities of IBM Tivoli Storage Productivity Center 4.1 (and later releases) to collect inventory on and provision your storage system, which creates seamless and integrated storage management. IBM Tivoli Storage Productivity Center Basic Edition is required for certain types of storage subsystems, such as DS8000 and SAN Volume Controller. No other components of IBM Tivoli Storage Productivity Center are required for storage management integration with VMControl. To use this capability, you must first install and configure an IBM Tivoli Storage Productivity Center server for your storage system, which includes the storage controllers as well as their fibre channel switches. You have options for discovering the server depending on the server configuration. To use IBM Tivoli Storage Productivity Center to provision storage such as DS3000, DS4000, and DS5000, ensure that you use a supported provider. For information about supported providers, see "Supported SMI-S providers" and "4.1.x - Supported Storage Products List." VMControl support of NPIV requires either the use of IBM Systems Director Storage Control 4.2.6, or IBM Tivoli Storage Productivity Center or higher. If usingibm Tivoli Storage Productivity Center, both the SMI-S and SNMP services of the fibre channel switch must be discovered and successfully added as data sources to the IBM Tivoli Storage Productivity Center server. If you want IBM Systems Director VMControl to access all the storage controllers and fibre channel switches that IBM Tivoli Storage Productivity Center is 14 IBM Systems Director Storage Control: Installation and User's Guide