Accessories Overview for Cisco IP Phone 8800 Series with Multiplatform Firmware

Transcription

1 Overview for Cisco IP Phone 8800 Series with Multiplatform Firmware, on page 1 View the Associated with Your Phone, on page 2 Headsets, on page 3 External Speakers and Microphone, on page 18 Cisco IP Phone Key Expansion Module Setup Overview, on page 19 Overview for Cisco IP Phone 8800 Series with Multiplatform Firmware In the table, an indicates support for a particular phone model and a dash () indicates no support. Table 1: Accessory Support for the Cisco IP Phone 8800 Series with Multiplatform Firmware Accessory Type Cisco IP Phone 8811 and Cisco Accessory Cisco IP Phone 8800 Key Expansion Module Addon module Supports up to 2 Supports up to 3 expansion expansion modules. modules. Wall Mount Kit Footstand Cable Lock Cisco Headset 531 and Standard RJ9 Cisco Headset 532 USB Adapter ThirdParty 1

2 View the Associated with Your Phone Accessory Type Cisco IP Phone 8811 and Headsets: See Third Party Headsets, on page 9. This section includes information about each headset type. Analog Analog Wideband Bluetooth USB Electronic Hookswitch See Note 1. See Note 2. Microphones: See External Speakers and Microphone, on page 18. External PC Speakers: See External Speakers and Microphone, on page 18. External PC Note When you use the Electronic Hookswitch (EHS): The EHS connects to the Cisco IP Phone 8811, 8841, and 8845 with the auxiliary port. The EHS connects to the Cisco IP Phone 8851, 8861, and 8865 with the auxiliary port, the USB port, or with Bluetooth. View the Associated with Your Phone You can use headset jack, Bluetooth, or USB port to connect external hardware to your phone. The accessory list, by default, contains an analog headset that can be set up to enable wideband Step 2 Select one of the following options: Status > Bluetooth > Devices 2

3 Headsets Step 3 Step 4 (Optional) Select an accessory and press Show detail. Press Exit. Headsets Check with the headset manufacturer to confirm whether you can use it with your Cisco phone. If you plug a headset into the phone during an active call, the audio path automatically changes to the headset. Important Headset Safety Information High Sound Pressure Avoid listening to high volume levels for long periods to prevent possible hearing damage. When you plug in your headset, lower the volume of the headset speaker before you put the headset on. If you remember to lower the volume before you take the headset off, the volume will start lower when you plug in your headset again. Be aware of your surroundings. When you use your headset, it may block out important external sounds, particularly in emergencies or in noisy environments. Don t use the headset while driving. Don t leave your headset or headset cables in an area where people or pets can trip over them. Always supervise children who are near your headset or headset cables. Cisco Headset 500 Series The Cisco Headset 531 and Cisco Headset 532 are two headsets that are developed for Cisco products and services. The 531 headset features a single earpiece, and offers lightweight comfort. The 532 headset features two earpieces for use in a noisy environment or busy office. The Cisco 500 Headset Series uses one of two connectors with the Cisco IP Phone 8800 Series with Multiplatform Firmware: RJ9 connectoruse it with Cisco IP Phones such as 79xx, 78xx, and 88xx that have a headset port. USB headset adapter Provides enhanced call control and currently supports the 8851, 8861, and 8865 Cisco IP Phone models. The Cisco Headset USB Adapter is available for use with the Cisco Headset 531 and 532. With the adapter, you can test your headset, and customize your bass and treble, gain or microphone volume, and sidetone or feedback settings. The adapter also retains your settings if you switch between phones. The Cisco Headset 500 Series offers a more enhanced experience with: Incall indicators: LEDs on an ear plate Simplified call controls Customized audio 3

4 Cisco Headset 500 Series Setup The adapter makes it easy to use basic and advanced call features. With a single tap of the adapter button, you can answer an incoming call. A quick double tap, and an incoming call is sent to your voic account. Tap once and enter the phone number using your phone keypad to make a call. Another single tap places your active call on hold. Press and hold for 2 seconds, and your call ends. The Cisco USB adapter is supported on Cisco IP Phone 8851, 8861, and 8865 with Multiplatform Firmware. To check your phone model, press Applications, press Status, and select Product information. The Product name field shows your phone model. The Cisco Headset 531 and Cisco Headset 532 require Multiplatform Firmware Release 11.1(2) and higher. Upgrade your phones to the latest firmware before using these headsets. Figure 1: Cisco Headset USB Adapter Cisco Headset 500 Series Setup The Cisco Headset USB Adapter is available for use with the Cisco Headset 531 and 532. With the USB adapter, you can test your headset, plus customize your bass and treble, gain or microphone volume, and sidetone or feedback settings. The adapter also retains your settings when you swap the headset among phones. Note A factory phone reset does not affect the headset settings. Adjust Your Headset Bass and Treble Customize your headset by adjusting the bass and treble. If you prefer a headset with more bass, then adjust toward the warm setting. If you prefer more treble, then adjust toward the bright setting. Step 1 Press Applications Step 2 Select Status. Step 3 Select. Step 4 Navigate Setup > Speaker > Tuning. Step 5 Press the Navigation cluster, left or right, to adjust the tuning. Step 6 Press Save to apply and retain your setting. 4.

5 Adjust Your Headset Microphone Volume Adjust Your Headset Microphone Volume Microphone volume is also known as gain, and this setting is used when you are on a call with various loud and soft voices. This setting equalizes the voices that are heard in your earpiece by making loud voices softer, and quiet voices louder. Step 2 Select Status. Step 3 Select. Step 4 Navigate Setup > Microphone > Gain. Step 5 Press the Navigation cluster, left or right, to adjust the gain. Step 6 Press Save to apply and retain your setting. Adjust Your Headset Speaker Feedback Feedback, also called sidetone, is the term for hearing your own voice in your headset. Some people find it distracting to hear their own voice during a call, while other people want to know that their headset is working. Step 2 Select Status. Step 3 Select. Step 4 Navigate Setup > Speaker > Sidetone. Step 5 Press the Navigation cluster, left or right, to adjust the sidetone. The sidetone default value is low. Step 6 Press Set to apply and retain your settings. Test Your Headset Microphone Check your microphone when you first install it, and before you begin a call. Step 2 Select Status. Step 3 Select. Step 4 Navigate to Setup > Microphone > Test. Step 5 Press Record and speak into the microphone. 5

6 Control Calls with Cisco Headset USB Adapter Step 6 Press Play when you finish speaking and listen to the test recording. Maximum recording time is 20 seconds. Control Calls with Cisco Headset USB Adapter The Cisco Headset USB Adapter is available for use with the Cisco Headset 531 and 532. The adapter makes it easy to use basic and advanced call features. Tap of the adapter incoming call. Press button once and you can answer an twice on the USB adapter to reject a call. Tap once and enter the phone number using your phone keypad to make a call. Another single tap places your active call on hold. Press adapter hold for 2 seconds, and your call ends. button, Control Single Calls Make a Call Press on the USB adapter and enter the phone number on the phone keypad. Answer a Call Press on the USB adapter. End a Call Press on the USB adapter for 2 seconds. Reject a Call Press twice on the USB adapter. Adjust Your Volume Press and on the USB adapter. The phone screen displays your increased or decreased volume. Mute Yourself on a Call Press the on the USB adapter. Unmute Yourself on a Call Press the on the USB adapter. Switch Among Multiple Calls The Cisco Headset USB Adapter makes it easy to handle more than one call. If you work in a high call environment or often handle multiple calls, the USB adapter helps you switch between calls. 6

7 Place Call on Hold and Resume Another Call Place Call on Hold and Resume Another Call Step 1 Press on the USB adapter to put a call on hold. Step 2 Select the call you'd like to resume. Step 3 To resume the call, press on the USB adapter again. Place Call on Hold and Answer Incoming Call Press on the USB adapter. End Call and Resume a Held Call Step 1 Press on the USB adapter for 2 seconds. Step 2 Select the call you'd like to resume. Step 3 Press on the USB adapter. End Call and Answer Incoming Call You can end your call and answer an incoming call directly. Step 1 Press on the USB adapter for 2 seconds. Step 2 Press on the USB adapter. Headset Call Button Behavior You can use the Cisco Headset USB Adapter Call button to control one call. Single Call Answer incoming call. Call Button Action Press once. 7

8 Headset LED Status Single Call Reject incoming call. Hold active call. Resume held call. End active call. Call Button Action Quickly press twice. Press once. Press once. Press and hold for two seconds. You can use the Cisco Headset USB Adapter Call button to control multiple calls. Multiple Calls Hold current active call and answer an incoming call. End active call and answer an incoming call. Reject incoming call and stay on an active call. Hold selected call. Resume selected call. End active call and resume a selected held call. Call Button Action Press once. Press and hold two seconds, then press once. Quickly press twice. Press once. Press once. Press and hold two seconds, then press once. Headset LED Status Your Cisco Headset USB Adapter LEDs describe your call status. Call Status Call Button LED Mute Button LED Headset LED Idle Off Incoming call Blinking green Blinking red Active call Steady green Steady red Muted call Steady green Steady red Steady red Held call Steady green Incoming call, plus Active or Held call Blinking green Remote in use Off Remote hold Steady green Replace Your Cisco Headset Ear Pads Your headset's ear pads are an important part of its performance. They provide comfort, grip, and sound enhancement. With time, it's natural for ear pads to wear out, but you can replace them easily. 8

9 Third Party Headsets Step 1 Rotate the old ear pad counterclockwise. Step 2 Pull the old ear pad away from the speaker. Step 3 Push the new ear pad toward the speaker. Step 4 Rotate the new ear pad clockwise. Third Party Headsets Cisco Systems performs internal testing of thirdparty headsets for use with Cisco IP Phones. But Cisco does not certify or support products from headset or handset vendors. Headsets connect to your phone using either the USB or the auxiliary port. Depending upon your headset model, you have to adjust your phone's audio settings for the best audio experience, including the headset sidetone setting. If you have a thirdparty headset, and you apply a new sidetone setting, then wait one minute and reboot the phone so the setting is stored in flash. The phone reduces some background noise that a headset microphone detects. You can use a noise canceling headset to further reduce the background noise and improve the overall audio quality. If you are considering a thirdparty headset, we recommend the use of good quality external devices; for example, headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of headsets and their proximity to other devices, such as mobile phones and twoway radios, some audio noise or echo may still occur. Either the remote party or both the remote party and the Cisco IP Phone user may hear an audible hum or buzz. A range of outside sources can cause humming or buzzing sounds; for example, electric lights, electric motors, or large PC monitors. 9

10 Audio Quality Note Sometimes, use of a local power cube or power injector may reduce or eliminate hum. Environmental and hardware inconsistencies in the locations where Cisco IP Phones are deployed mean that no single headset solution is optimal for all environments. We recommend that customers test headsets in the intended environment to determine performance before making a purchasing decision to deploy on a large scale. You can use only one headset at a time. The mostrecently connected headset is the active headset. Audio Quality Beyond physical, mechanical, and technical performance, the audio portion of a headset must sound good to the user and to the party on the far end. Sound quality is subjective, and we cannot guarantee the performance of any headsets. However, various headsets from leading headset manufacturers are reported to perform well with Cisco IP Phones. For additional information, see accessories.html Wired Headsets A wired headset works with all Cisco IP Phone features, including the Volume and Mute buttons. These buttons adjust the earpiece volume and mute the audio from the headset microphone. When you install a wired headset, make sure you press the cable into the channel in the phone. Caution Failure to press the cable into the channel in the phone can lead to cable damage. Wireless Headsets Standard Headsets Connect a Standard Headset You can use most wireless headsets with your phone. For a list of supported wireless headsets, see Refer to your wireless headset documentation for information about connecting the headset and using the features. You can use a standard headset with your desk phone. Standard headsets plug into the back of the phone with an RJtype connecter. Standard headsets plug into the back of the phone. 10

11 USB Headsets Plug the headset into the jack on the back of the phone and press the cable into the cable channel. Figure 2: Standard Headset Connection Caution Failure to press the cable into the channel in the phone can damage the printed circuit board inside the phone. The cable channel reduces the strain on the connector and the printed circuit board. USB Headsets Connect a USB Headset You can use a USB headset for your calls if your phone has a USB port. If your phone has more than one USB port, only one USB headset can be connected at a time. For a list of supported headsets, see Unified Communications Endpoint and Client. USB headsets that are not listed may not function properly if you attach them to the USB port. For more information, see the documentation from your USB headset manufacturer. When you use USB headsets with your phone, keep in mind: You can use only one headset at a time. The mostrecently connected headset is the active headset. If you are on an active call and unplug a USB headset, the audio path does not change automatically. You need to press the Speakerphone button or pick up the handset. If you are on an active call and unplug a USB headset, the audio changes automatically to the speaker. If you are on an active call and plug in a USB headset, the audio changes to the USB headset. 11

12 Bluetooth Wireless Headsets Required: Plug the USB headset plug into the USB port on the phone. Bluetooth Wireless Headsets Cisco IP Phone 8845, 8851, 8861 and 8865 with Multiplatform Firmware supports Bluetooth wireless headsets. For a list of supported third party headsets, see uc_endpoints_accessories.html. Bluetooth enables lowbandwidth wireless connections within a range of 66 feet (20 meters). The best performance is in the 3 to 6foot (1 to 2meter) range. Bluetooth wireless technology operates in the 2.4 GHz band, which is the same as the b/g band. Interference issues can occur. We recommend that you: Use a, n, or ac that operates in the 5 GHz band. Reduce the proximity of other b/g devices, Bluetooth devices, microwave ovens, and large metal objects. The Cisco IP Phone uses a shared key authentication and encryption method to connect with headsets. The Cisco IP Phone can connect with up to 50 headsets, one at a time. The last connected headset is used as the default. Pairing is typically performed once for each headset. After a device is paired, the Bluetooth connection is maintained as long as both devices (phone and headset) are enabled and within range of each other. The connection typically reestablishes itself automatically if either of the devices powers down then powers up. However, some headsets require user action to reestablish the connection. The Bluetooth icon indicates that Bluetooth is on, whether a device is connected or not. Potential interference issues can occur. We recommend that you reduce the proximity of other b/g devices, Bluetooth devices, microwave ovens, and large metal objects. If possible, configure other devices to use the a channels. For a Bluetooth wireless headset to work, it does not need to be within direct lineofsight of the phone. But some barriers such as walls or doors can affect the connection. Interference from other electronic devices can also affect performance. When headsets are more than 30 feet (10 meters) away from the Cisco IP Phone, Bluetooth drops the connection after a 15 to 20second timeout. The paired headset reconnects when it is comes back into range of the Cisco IP Phone. For certain phone types that operate in powersave modes, you can wake up the headset by tapping on the operational button. Enable the headset before you add it as a phone accessory. The phone supports various Handsfree Profile features that allow you to use devices such as Bluetooth wireless headsets for certain tasks. For example, instead of pressing Redial on the phone, you can redial a number from the Bluetooth wireless headset by following instructions from the headset manufacturer. These handsfree features apply to Bluetooth wireless headsets that are used with the Cisco IP Phone 8845, 8851, 8861 and 8865: Answer a call 12

13 Turn Bluetooth On or Off End a call Change the headset volume for a call Redial Caller ID Divert Hold and Accept Release and Accept Handsfree devices have different feature activation methods. Device manufacturers may also use different terms when referring to the same feature. Important Only one headset type works at any given time. If you use both a Bluetooth headset and an analog headset that are attached to the phone, enabling the Bluetooth headset disables the analog headset. To enable the analog headset, disable the Bluetooth headset. Plugging a USB headset into a phone that has Bluetooth headset enabled disables both the Bluetooth and analog headset. If you unplug the USB headset, you can either enable the Bluetooth headset or disable the Bluetooth headset to use the analog headset. For information about how to use your Bluetooth wireless headset, see: Cisco IP Phone 8800 Series Multiplatform Phones User Guide, see Bluetooth Headsets. User Guides provided with your headset Turn Bluetooth On or Off When Bluetooth is active, the Bluetooth icon appears in the phone screen header. Step 2 Select Bluetooth. Step 3 Press On or Off. Step 4 Select Set. Add a Bluetooth Headset Step 1 Make your Bluetooth headset discoverable. Step 2 Press Applications. 13

14 Disconnect a Bluetooth Headset Step 3 Step 4 Step 5 Step 6 Select Bluetooth > Devices Select Scan. Select your headset and press Connect. (Optional) If prompted, enter the PIN for your headset. Disconnect a Bluetooth Headset You should disconnect your Bluetooth headset before you use it with another device. Step 2 Select Bluetooth > Devices. Step 3 Select a Bluetooth headset. Step 4 Press Disconnect. Remove a Bluetooth Headset Remove your Bluetooth headset if you aren't going to use it with your phone again. Step 2 Select Bluetooth > Devices. Step 3 Select a Bluetooth headset and press Delete. Wireless Headsets You can use most wireless headsets with your phone. For a list of supported headsets, see Refer to your wireless headset documentation for information about connecting the headset and using its features. Swap Headsets While on a Call You can connect an analog headset, a Bluetooth headset, and a USB headset simultaneously to your phone. However,you can use only one headset at a time. When you connect multiple headsets to the phone, you can switch among the headsets during a call by pressing the Headset key on the phone. Though the phone is connected to multiple devices, you see a specific headset is selected as the preferred audio device in the following priority order: 14

15 Adjust Sidetone Gain When you connect a USB headset, a Bluetooth, and an analog headset to the phone, you can make your USB headset the preferred audio device. When you connect a Bluetooth and an analog headset to the phone, you can make your Bluetooth device the preferred audio device. The Bluetooth headset takes priority over wired headset, so audio is sent or received from Bluetooth headset and there will be no audio on wired headset. When you connect only an analog headset to the phone, you make your analog headset the preferred audio device. Step 1 Step 2 Before you make or answer a call, press Headset. (Optional) If you place a call, dial the number. Adjust Sidetone Gain Sidetone is the amount of feedback you hear in your ear when you speak. You can adjust the sidetone gain level for the handset and the analog headsets, but not the headsets that use 3.5mm jack or the USB ports. Step 2 Select User preferences > Audio preferences > Sidetone gain. Step 3 Choose the preferred sidetone gain level. Off Turns off the sidetone Very low The minimum sidetone gain level Low The default sidetone gain level High The maximum sidetone gain level Step 4 Press Save to save the setting. Adjust the Microphone Gain You can adjust the microphone gain for the handset, handsfree, and the analog headsets, but not the headsets that use 3.5mm jack or the USB ports. You make the gain louder or softer to get a good input level. You can change the microphone gain while you are on a call. If you save the settings during the call, the change is immediate and is used on subsequent calls. If you don't save the settings during the call, the change is only used for the current call. 15

16 Test the Microphone Step 2 Select User preferences > Audio preferences > Microphone gain. Step 3 Press >> to make the gain level louder and press << to make it softer. The available options are: Softest, Softer, Soft, Default, Loud, Louder, Loudest. Note You can also set the microphone gain based on the device that you use most frequently. Use any of the methods: Preferred audio device: Set the preferred audio device to what you use most frequently. For example, if you use analog headset most frequently, then set your preferred device as Headset from the phone menu User preferences > Audio preferences > Preferred audio device. Then adjust the microphone gain of the analog headset, listen to the effect. Then save the one you like. If you use handset most frequently, pick up the handset, ensure you cancel the incoming call. Then adjust the microphone gain. Last used audio device: Set the preferred audio device to None from the phone menu User preferences > Audio preferences > Preferred audio device. Then toggle the audiopath once. For example, press the microphone of the handsfree on or off once. Then when you adjust the microphone gain, the microphone of the handsfree will be used for the gain adjustment. Step 4 Press Save to save the setting. Test the Microphone You can test your phone microphone after you configure the microphone gain. This test allows you to evaluate if the microphone gain gives the expected result. Step 2 Select User preferences > Audio preferences > Microphone test. Step 3 Press Record to start recording. Step 4 Press StopRec when you finish recording. The maximum time for a testing recording is 20 seconds. Step 5 Press Playback to listen to the recording. Step 6 (Optional) To retest the microphone, repeat step 3 through step 5. Step 7 Press to exit. 16

17 Tune the Speaker Tune the Speaker You can tune the speaker for the handset, handsfree, and the analog headsets, but not the headsets that use 3.5mm jack or the USB ports. You can tune the speaker while you are on a call. If you save the settings during the call, the change is immediate and is used on subsequent calls. If you don't save the settings during the call, the change is only used for the current call. Step 2 Step 3 Select User preferences > Audio preferences > Tune speaker. Press >> and << to tune the speaker. The available options are: Warmest, Warmer, Warm, Default, Bright, Brighter, Brightest. Note You can also set the microphone gain based on the device that you use most frequently. Use any of the methods: Preferred audio device: Set the preferred audio device to what you use most frequently. For example, if you use analog headset most frequently, then set your preferred device as Headset from the phone menu User preferences > Audio preferences > Preferred audio device. Then tune the speaker of the analog headset, listen to the effect. Then save the one you like. If you use handset most frequently, pick up the handset, ensure you cancel the incoming call. Then tune the speaker. Last used audio device: Set the preferred audio device to None from the phone menu User preferences > Audio preferences > Preferred audio device. Then toggle the audiopath once. For example, press the speaker of the handsfree on or off once. Then when you tune the speaker, the speaker of the handsfree will be used for tuning. Step 4 Press Save to save the setting. Specify an Audio Device for a Call You can connect an analog headset, a Bluetooth headset, and a USB headset simultaneously to your phone. However, you can use only one headset at time. When you connect multiple headsets to the phone, you can choose the audio device to use for a call. Your choice applies when you place or answer a call with a line key or the corresponding softkey. Step 2 Select User preferences > Audio preferences > Preferred audio device. Step 3 Press Select to choose one of the options: 17

18 Dynamically Select an Audio Path for a Call None Selects the last used audio device. Speaker Selects the speakerphone as the audio device. Headset Selects a headset as the audio device. A headset priority order is: USB (highest) Bluetooth (medium) analog headset (lowest) Headset Selects a headset as the audio device. Bluetooth Selects Bluetooth as the audio device. The priority order is Bluetooth (highest), USB (medium), and analog headset (lowest). Step 4 Press Set to save the selection. Dynamically Select an Audio Path for a Call You can connect an analog headset, a Bluetooth headset, and a USB headset simultaneously to your phone. However, only one of them can be used at a time. When you connect multiple headsets to the phone, the audio path that is used during a call changes based on the audio devices that are connected. Step 1 Step 2 Step 3 Step 4 (Optional) While you are on a call with an analog headset and a Bluetooth headset connected to the phone, plug in a USB headset. The call switches to the USB headset. (Optional) While you are on a call with a USB headset connected to the phone, unplug the USB headset. If a Bluetooth headset is connected the call switches to it, else the call switches to the speaker. (Optional) While you are on a call with a Bluetooth headset connected to the phone, disconnect the Bluetooth headset (that is, move out of range or power off the headset). If a USB headset is connected the call switches to it, else the call switches to an analog headset. (Optional) While you are on a call with an analog headset and a USB headset connected to the phone, plug in a Bluetooth headset. The call switches to the Bluetooth headset. External Speakers and Microphone External speakers and microphones are plugandplay accessories. You can connect an external PCtype microphone and powered speakers (with amplifier) on the Cisco IP Phone by using the line in/out jacks. Connecting an external microphone disables the internal microphone and connecting an external speaker disables the internal phone speaker. 18

19 Cisco IP Phone Key Expansion Module Setup Overview Note Using poor quality external audio devices, playing loudspeakers at very loud volumes, or placing the microphone very close to the loudspeaker may result in undesirable echo for other parties on your speakerphone calls. Cisco IP Phone Key Expansion Module Setup Overview The Cisco IP Phone 8800 Key Expansion Module adds extra programmable buttons to the phone. The programmable buttons can be set up as phone line buttons, speeddial buttons, or phone feature buttons. The following table lists the phones and the number of key expansion modules that each model supports. Table 2: Cisco IP Phones and Supported Key Expansion Modules Cisco IP Phone Model Cisco IP Phone 8851 Cisco IP Phone 8861 Cisco IP Phone 8865 Supported Key Expansion Modules 2; providing 72 lines or buttons 3; providing 108 lines or buttons 3; providing 108 lines or buttons 19

20 Key Expansion Module Buttons and Hardware Key Expansion Module Buttons and Hardware The following table describes the features of the key expansion module. LCD screen Displays the phone number, speeddial number (or name or other text label), phone service, or phone feature assigned to each button. Icons that indicate line status resemble (in both appearance and function) the icons on the phone to which the key expansion module is attached. 1 Lighted buttons 18 buttons. Depending on the mode, each button or pair of buttons corresponds to one line (same as on the phone). For mode information, see the description of 2column mode that follow this table. The lights beneath each button indicate the state of the corresponding line as follows: light off Button is not configured. green steady Line is configured correctly and registered successfully and is in idle state. red steady Line in use and have an active call on it. amber steady/blinking A configuration error occurred when this feature was being set up. 2 Shift buttons 2 buttons. The button for page 1 is labeled as 1 and the button for page 2 is labeled as 2. The lights in each button indicate the state of the page as follows: green steady Page is in view. light off Page is not in view. amber steady Page is not in view with one or more alerting calls on the page. 20

21 Adjust the Screen Brightness Your administrator sets up the key expansion module to display in twocolumn mode. TwoColumn Mode In twocolumn mode, each button on the left and right of the screen is assigned to a different phone number, speeddial number (or name or other text label), phone service, or phone feature. In this configuration, the key expansion module displays up to 18 items on page 1, and up to 18 items on page 2. Figure 3: Key Expansion Module with Two Columns Adjust the Screen Brightness You can change the brightness of the key expansion module screen to make it easier to read. Step 2 Select User preferences > Attendant console preferences. Step 3 Enter a number between 415. Step 4 Press Set. Modify a Speed Dial on a Key Expansion Module If one of the line keys on the key expansion module is configured as a speed dial, you can press the line key to change the speeddial number. You can also verify this change by checking the Unit field on the phone web page. When the line keys on the key expansion module are configured as a blf, blf+call pickup, blf+call park, or call park, you cannot change the speeddial number when you press the line key. 21

22 Modify a Speed Dial on a Key Expansion Module Step 1 Step 2 Step 3 Press a key expansion module speeddial key for at least 2 seconds. In the Define Speed Dial window, add the speeddial name and phone number to call when you press the key expansion module speeddial key. Press Save. 22