Network Server Suite. v10.3 Installation Guide

Transcription

1 Network Server Suite v10.3 Installation Guide

2 Copyright Copyright HelpSystems, LLC. All rights reserved. US: Outside the U.S.: +44 (0) IBM, AS/400, OS/400, System i, System i5, i5/os, Power Systems, iseries and AIX are trademarks or registered trademarks of International Business Machines Corporation in the United States and/or other countries. Windows and Windows Server are registered trademarks of Microsoft Corporation in the United States and/or other countries. Linux is a registered trademark of Linus Torvalds Java is a registered trademark of Oracle and/or its affiliates. All other product and company names are trademarks of their respective holders. For third-party conditions and disclaimers. see the Release Notes in the Product Directory. Other guides in this series Halcyon Network Server Suite v10.3 User Guide 2

3 Contents Contents Product Overview 6 Before you install the software 7 SQL Requirements and supported versions 7 Pre-Installation and System Requirements 9 Licensing 9 Minimum Hardware Requirements 9 Prerequisite Software (Log Viewer) 9 Prerequisite SQL Server Software 9 Operating System (Windows ) 10 Production Environment 10 Evaluation Environment (** User Account Control (UAC) must be disabled.) 10 Microsoft.Net Framework (v4 or higher) 10 GSM data terminal 11 Further Reading 11 Configuring SQL, Installing NSS and Licensing 12 Configuring SQL on SQL Server for NSS 12 Installing Network Server Suite 13 Initial Setup 13 Installing Network Server Suite Common Components 15 Installing Network Server Suite Device Manager 18 Installing Network Server Suite Enterprise Console 19 Installing Network Server Suite Instant Alert 20 Installing Network Server Suite Central Configuration Manager 21 Installing Network Server Suite Trap Receiver 21 Completing the installation 22 3

4 Contents Windows Authentication 22 Enterprise Console (Server) installation only: 22 Halcyon Network Server Suite Installation 22 Specifying the Windows Logon Account 22 Licensing Network Server Suite 25 To License Network Server Suite 25 Applying Licenses 26 Basic Setup of Network Server Suite 28 Overview 28 Selecting the Enterprise Server for Instant Alert 28 Enterprise Console Password Access 28 Creating a Test Rule 28 Checking the test result 29 Deleting the test rule 29 Installing Managed Server software on a remote device 29 Installing a Managed Server (from a CD when remote installation is not possible) 30 Attaching a GSM Data Terminal 31 Attaching and Configuring an NPort (NETGSM) device 31 Configuring the NPort NETGSM within Instant Alert 33 Configuring an server for Instant Alert 35 Adding the server to Instant Alert 35 Adding contacts to the Halcyon Address Book 36 Sending a Test Message 36 Additional Configuration Options 37 Installing Additional Enterprise Console Clients 37 Using Lotus Notes (v7 or later) with Instant Alert 37 Migrating NSS to another server 40 Migrating alerts from one server to another 41 Migrating between SQL Server Editions 41 4

5 Contents AIX Agent Installation 42 AIX Overview and Prerequisite 42 Downloading the software and using FTP to transfer to AIX Server 42 Creating a Directory on the AIX Server 42 FTP the file to the AIX Server 43 Natively installing the AIX agent 43 What happens during the installation process 46 Porting Requirements 47 Checking and controlling the halusm process 47 Configuring the AIX Server for use within Network Server Suite 47 Adding the AIX Server to the Device Manager 47 Adding a new Enterprise Server entry 48 Adding the AIX Server to Central Configuration Manager 48 Checking the version of the AIX Server Manager 49 Upgrading the AIX Server Manager 49 Linux Agent Installation 50 IMPORTANT! 50 HALUSM running as root 50 Compatibility 50 Installing the Linux Agent Server Manager 50 Useful commands and file information 51 Glossary of Terms 52 5

6 Product Overview / Product Overview Halcyon Network Server Suite comprises the following products that are installed and registered as part of the installation routine: Enterprise Console: the central point (GUI) used to display alerts (received from the Enterprise Server) and allow the administrator(s) and operator(s) responsible for any problems / issues to take remedial action as necessary. This product is the eye of your network. Enterprise Archive Viewer: a standalone GUI dedicated to viewing data contained in.eca (Enterprise Console Archive) files. Enterprise Server: a service designed to receive alerts from a variety of sources and manage these alerts centrally via any networked machine(s) with the Enterprise Console product installed. Any number of incoming connections can be handled simultaneously; the only limitation(s) are imposed by machine hardware limitations (processor speed, memory, etc.). Enterprise Server Options: this product (GUI) is used to configure Enterprise Server. Enterprise Server Options functionality allows you to: specify user access rights set up rules set up alerts specify ping and connection monitor defaults set up messaging Central Configuration Manager (CCM Console): this product is used as a framework to host and configure associated services. CCM Server: a service associated with the Central Configuration Manager. Server Manager : this product monitors the server environment. One copy of the Server Manager must be installed on each server to be monitored. Trap Receiver: the component of Network Server Suite that captures the SNMP trap information and feeds it to the Enterprise Console. SNMP Manager: this product provides control of Enterprise hubs, routers and switches or any SNMP enabled device. It is used to identify SNMP-enabled network devices, process traps received from these devices and pass this data to the Enterprise Server and the SNMP monitor group as alerts. Instant Alert: this product is used to send text messages to mobile phones from either the Server Manager or Enterprise Console. messages can also be sent. Device Manager: a stand-alone product used for: manual entry of devices device categorization launching default application(s) 6

7 Product Overview / Before you install the software Network Manager: an xml interface which operates in the background and allows communication between all Network Server Suite products. It is automatically installed and has no user-configurable capability. USM (AIX agent): this component monitors the AIX server environment in the same way as Server Manager (see above) monitors the Windows server environment. USM (Linux agent): this component monitors the Linux server environment in the same way as Server Manager (see above) monitors the Windows server environment. Performance Reporting: this component is used to provide a graphical representation for CPU, Disk and Memory performance data for up to 5 disk drives per system. Requires additional purchase of Halcyon Advanced Reporting Suite license. Before you install the software Use this document to: Install all Network Server Suite products quickly onto one PC. License the software and run through a basic system setup. Optionally add additional managed servers. Optionally add a GSM data terminal. Install AIX Server agent software Install Linux Server agent software There is a Glossary at the back of this guide to assist with your understanding of this product. Please refer to the associated online help for more comprehensive details of product functions and alternative installation configurations and considerations. SQL Requirements and supported versions This version of Network Server Suite requires SQL in order to receive alerts and to store the user details defined within Enterprise Server Options. Due to the way in which alerts converse with the Enterprise Console, the software is not restricted by database limitation and therefore the following SQL versions are supported: SQL Express bit/64bit - recommended SQL Express bit/64bit SQL Server bit/64bit SQL Server bit/64bit SQL Server bit/64bit SQL Server bit/64bit SQL Server bit/64bit 7

8 Product Overview / SQL Requirements and supported versions For links to the express versions of SQL and instructions on how to download, install and configure SQL for Network Server Suite, please refer to the manual; Installing SQL Server Express Editions. This manual can also be used as the reference for the configuration requirements when using a full version of SQL Server. 8

9 Pre-Installation and System Requirements / Licensing Pre-Installation and System Requirements Before installing Halcyon Network Server Suite v10.3: Licensing Ensure you have the correct number of licenses (controlled by a unique product code) for each installation. To obtain a trial 30 day license key for the components of Network Server Suite please salesadmin@halcyonsoftware.com or contact your local Halcyon Software distributor. See for details. Minimum Hardware Requirements The following are the minimum hardware requirements for installing and running Halcyon Network Server Suite v10.3. Enterprise Server Install: Minimum 4GB available disk space, 2GB RAM (4GB recommended), Minimum 1.4 GHz Processor Speed (2.0 GHz or faster recommended) Enterprise Client Install: minimum 1GB available disk space Static IP Address for the device on which Enterprise Server is installed Prerequisite Software (Log Viewer) If you wish to use the Log Viewer functionality throughout Network Server Suite you require: Microsoft XML (MSXML) 4.0 Service Pack 3 Prerequisite SQL Server Software Microsoft SQL Server 2008 R2 SP2 or higher recommended 2008: If SQL Server is installed on a device other than the one on which Network Server Suite is installed (recommended), you will also require: Microsoft SQL Server Native Client (version 9.0 or later) Note: Manual installation of SQL Server 2008 Express R2 and SQL Server Native Client is required prior to installation of Halcyon Enterprise Server. Microsoft SQL Server Compact 4.0 ENU ( this is installed as part of the setup process if it does not already exist) 9

10 Pre-Installation and System Requirements / Operating System (Windows ) Operating System (Windows ) Production Environment * Requires higher hardware specification than listed previously. Please see the manufacturer s website for further information. Windows 2003 SP2 Windows 2003 Enterprise Edition SP2 Windows 2003 Datacenter Edition SP2 Windows Small Business Server 2003 Standard Edition SP2 Windows Small Business Server 2003 Premium Edition SP2 Windows Server 2008 Standard* Windows Server 2008 Enterprise* Windows Server 2008 Datacenter* Windows Server 2012 Standard* Windows Server 2012 R2* Windows Server 2012 Essentials* Windows Server 2012 R2* Windows Server 2012 Essentials* Evaluation Environment (** User Account Control (UAC) must be disabled.) Windows Vista SP2 or above** Windows 7 SP1 or above** Windows 8** Windows 10** For production mode, it is recommended that Network Server Suite is installed on Windows Server 2003 SP2 or above which can be either a physical or virtual machine. For testing purposes the product will install to Vista or Windows 7 with User Account Control (UAC) disabled. Microsoft.Net Framework (v4 or higher) In order to run Network Server Suite v10.2.net Framework v4.0 or higher must be installed on the server onto which the installation is being implemented. Microsoft.Net Framework v4 This can be downloaded from: 10

11 Pre-Installation and System Requirements / GSM data terminal Microsoft.Net Framework v4.5 This can be downloaded from: GSM data terminal A SIM card is required for the GSM data terminal. Please order the GSM data terminal from Halcyon Software and contact your external suppliers for a suitable SIM card. Further Reading For more information regarding the installation and configuration of SQL Server Express for use with Network Server Suite, please download the user guide to Installing SQL Server Express Editions from the manuals section of the website: 11

12 Configuring SQL, Installing NSS and Licensing / Configuring SQL on SQL Server for NSS Configuring SQL, Installing NSS and Licensing Follow these instructions to: Configure SQL on the SQL server in order to use with Network Server Suite Perform a typical quick-start installation by installing all Network Server Suite products onto one machine License the software Configuring SQL on SQL Server for NSS Unlike previous versions, Halcyon Network Server Suite v10.3 does not come a supplied instance of SQL. Therefore you must specify your own instance and configure it ready for NSS to use. This is required prior to the installation process. See Prerequisite SQL Server Software for details. 1. On the server running your instance of SQL Server, create a new logon of halcyon and grant a full admin role to enable the creation of tables by Halcyon. (The full admin role can be removed once Halcyon Enterprise Console (HEC) and NSS have been created). Do not use a semi-colon ';' character in the SQL password. 2. On the Network Server Suite server, install SQL Native Client 2008 (sqlncli.exe or x64 version). 3. On the Network Server Suite server, create an ODBC connection to check the communication with the SQL database. 4. Install Network Server Suite as per the instructions; Installing Network Server Suite and when prompted, specify this instance of SQL. 12

13 Installing Network Server Suite The following instructions install Network Server Suite on a Windows server. Initial Setup Installing Network Server Suite / Initial Setup 1. Ensure that you have the downloaded the latest version of NSS from: 2. Once the download is complete, double-click on NSSSetup.exe to begin the Network Server Suite installation. 3. Choose the installation language from the drop-down menu. Click Next. 4. On the Welcome To InstallShield Wizard for Halcyon Network Server Suite dialog click Next to continue. 13

14 Installing Network Server Suite / Initial Setup 5. To progress with the Network Server Suite installation, the End User License Agreement must be accepted. Read the license agreement carefully and if you agree to the terms and conditions set out in the license, select I accept the terms of the end user license agreement and click Next to continue. Note: To generate a hard copy of the license agreement for your own records, click Print. 6. At the Setup Type dialog, select Complete. 14

15 Installing Network Server Suite / Installing Network Server Suite Common Components Installing Network Server Suite Common Components 1. Following the configuration run routine, the Welcome to InstallShield for Halcyon Common Components is displayed. Click Next to continue. 2. Enter both the User Name and Company Name for which this installation is intended. 15

16 Installing Network Server Suite / Installing Network Server Suite Common Components 3. Choose the destination location for the common components of Network Server Suite. Keep the default of %Program Files%\Halcyon\ selected earlier in the installation process or if you changed the location at that point, replicate the same destination location here. 4. At the Setup Type dialog, leave the default setting of Complete highlighted and click Next. 16

17 Installing Network Server Suite / Installing Network Server Suite Common Components 5. On the Database Server dialog, select the SQL Instance that you are using for Network Server Suite and supply the associated logon ID and password that you created prior to the installation. Or select Windows Authentication, if applicable. (See: Configuring SQL on SQL Server for NSS) 6. Prior to installing the common components, review your choices on the Start Copying Files dialog. Use Back to return to previous screens and amend details otherwise click Next to continue. 17

18 Installing Network Server Suite / Installing Network Server Suite Device Manager Note: At this point you may see a reference to a pending reboot note that Halcyon products don t require a system reboot but this is a warning that there is a pending one (maybe for Windows updates or another application). Click Yes to continue. The Common Components are extracted and installed. 7. The installation of the common components is complete. Click Finish. Installing Network Server Suite Device Manager Note: The dialogs used when installing Halcyon Device Manager are identical to those used when Installing Network Server Suite Common Components. Please refer to this chapter for reference if required. 1. Following the Installation of common components, the Welcome to InstallShield for Halcyon Device Manager is displayed. Click Next to continue. 2. Enter both the User Name and Company Name for which this installation is intended. 3. Choose the destination location for the Device Manager component of Network Server Suite. Keep the default of %Program Files%\Halcyon\ selected earlier in the installation process or if you changed the location at that point, replicate the same destination location here. 4. On the Database Server dialog, select the SQL Instance that you are using for Network Server Suite and supply the associated logon ID and password that you created prior to the installation. (See: Configuring SQL on SQL Server for NSS) 5. Prior to installing the Device Manager component, review your choices on the Start Copying Files dialog. Use Back to return to previous screens and amend details otherwise click Next to continue. Note: At this point you may see a reference to a pending reboot note that Halcyon products don t require a system reboot but this is a warning that there is a pending one (maybe for Windows updates or another application). Click Yes to continue. 18

19 Installing Network Server Suite / Installing Network Server Suite Enterprise Console The Device Manager component is extracted and installed. 6. The installation of Device Manager is complete. Click Finish. Installing Network Server Suite Enterprise Console Note: Nearly all of the dialogs used when installing Halcyon Enterprise Console are identical to those used when Installing Network Server Suite Common Components. Please refer to this chapter for reference if required. 1. Following the installation of the Device Manager component, the Welcome to InstallShield for Halcyon Enterprise Console is displayed. Click Next to continue. 2. Enter both the User Name and Company Name for which this installation is intended. 3. Choose the destination location for the Enterprise Console component of Network Server Suite. Keep the default of %Program Files%\Halcyon\ selected earlier in the installation process or if you changed the location at that point, replicate the same destination location here. 4. At the Setup Type dialog, leave the default setting of Complete highlighted and click Next. 5. On the Database Server dialog, select the SQL Instance that you are using for Network Server Suite and supply the associated logon ID and password that you created prior to the installation. (See: Configuring SQL on SQL Server for NSS) 6. Prior to installing the Enterprise Console component, review your choices on the Start Copying Files dialog. Use Back to return to previous screens and amend details otherwise click Next to continue. Note: At this point you may see a reference to a pending reboot note that Halcyon products don t require a system reboot but this is a warning that there is a pending one (maybe for Windows updates or another application). Click Yes to continue. 19

20 Installing Network Server Suite / Installing Network Server Suite Instant Alert The Enterprise Console component is extracted and installed. 7. The installation of Enterprise Console is complete. Click Finish. Installing Network Server Suite Instant Alert Note: Nearly all of the dialogs used when installing Halcyon Instant Alert are identical to those used when Installing Network Server Suite Common Components. Please refer to this chapter for reference if required. 1. Following the Installation of the Enterprise Console component, the Welcome to InstallShield for Halcyon Instant Alert is displayed. Click Next to continue. 2. Enter both the User Name and Company Name for which this installation is intended. 3. Choose the destination location for the Instant Alert component of Network Server Suite. Keep the default of %Program Files%\Halcyon\ selected earlier in the installation process or if you changed the location at that point, replicate the same destination location here. 4. At the Setup Type dialog, leave the default setting of Complete highlighted and click Next. 5. On the Database Server dialog, select the SQL Instance that you are using for Network Server Suite and supply the associated logon ID and password that you created prior to the installation. (See: Configuring SQL on SQL Server for NSS) 6. Prior to installing the Instant Alert component, review your choices on the Start Copying Files dialog. Use Back to return to previous screens and amend details otherwise click Next to continue. 20

21 Installing Network Server Suite / Installing Network Server Suite Central Configuration Note: At this point you may see a reference to a pending reboot note that Halcyon products don t require a system reboot but this is a warning that there is a pending one (maybe for Windows updates or another application). Click Yes to continue. The Instant Alert component is extracted and installed. 7. The installation of Instant Alert is complete. Click Finish. Installing Network Server Suite Central Configuration Manager Note: Nearly all of the dialogs used when installing Halcyon Central Configuration Manager are identical to those used when Installing Network Server Suite Common Components. Please refer to this chapter for reference if required. Note: If you do not have Microsoft SQL Compact 4.0 ENU installed, you are prompted to install it prior to the installation of Central Configuration Manager. See Prerequisite SQL Server Software for more information. 1. Following the Installation of the Instant Alert component, the Welcome to InstallShield for Halcyon Central Configuration Manager is displayed. Click Next to continue. 2. Enter both the User Name and Company Name for which this installation is intended. 3. Choose the destination location for the Central Configuration Manager component of Network Server Suite. Keep the default of %Program Files%\Halcyon\ selected earlier in the installation process or if you changed the location at that point, replicate the same destination location here. 4. At the Setup Type dialog, leave the default setting of Complete highlighted and click Next. 5. On the Database Server dialog, select the SQL Instance that you are using for Network Server Suite and supply the associated logon ID and password that you created prior to the installation. (See: Configuring SQL on SQL Server for NSS) 6. Prior to installing the Central Configuration Manager component, review your choices on the Start Copying Files dialog. Use Back to return to previous screens and amend details otherwise click Next to continue. Note: At this point you may see a reference to a pending reboot note that Halcyon products don t require a system reboot but this is a warning that there is a pending one (maybe for Windows updates or another application). Click Yes to continue. The Central Configuration Manager component is extracted and installed. 7. The installation of Central Configuration Manager is complete. Click Finish. Installing Network Server Suite Trap Receiver 1. Following the Installation of the Central Configuration Manager component, the Welcome to InstallShield Wizard for Halcyon Trap Receiver is displayed. Click Next to continue. 2. Choose the destination location for the Trap Receiver component of Network Server Suite. Keep the default of %Program Files%\Halcyon\ selected earlier in the installation process or if you changed the location at that point, replicate the same destination location here. 3. Prior to installing the Trap Receiver component, review your choices on the Ready to Install the Program dialog. Use Back to return to previous screens and amend details otherwise click Install to continue. 4. Once the Trap Receiver component has been installed, click Finish to continue. 21

22 Installing Network Server Suite / Completing the installation Note: Network Server Suite Trap Receiver uses UDP port 162. If this is already in use the Trap Receiver will not start. The only solution to this is to prevent the application that is already using UDP port 162 from doing so, in order that the port is then available for the Trap Receiver. Completing the installation The installation of all the Network Server Suite components is now complete. Click Finish to complete the installation. In most cases, you do not need to restart your machine to run this software. The Network Server Suite applications are now accessible from the Windows Start menu. Windows Authentication If Windows Authentication was selected as part of the installation procedure, (see Step Five on Installing Network Server Suite Common Components) the following services must be changed to use the Windows logon account: Enterprise Console (Server) installation only: Halcyon Enterprise Server Halcyon Instant Alert Halcyon Network Manager Halcyon Network Server Suite Installation Halcyon Enterprise Serverr Halcyon Instant Alert Halcyon Network Manager Halcyon CCM Console Specifying the Windows Logon Account 1. From Windows Start, type Services.msc in the Search programs and files box. Press <Enter>. 2. Locate and right-click on the required Halcyon service from those listed above (for example, Halcyon Instant Alert). 3. From the pop-up menu, select Properties. Select the Log On tab. 4. Select This account and complete the details with the qualified account domain and password. Click OK to confirm. (Please see screen shot overleaf) 22

23 Installing Network Server Suite / Windows Authentication 5. Repeat for the remaining Halcyon services as previously specified. 6. Restart the Halcyon services once the Account Logon details have been entered. If running Windows 8, Windows 10 or Windows Server 2012 If you are running on Windows 8, Windows 10 or Windows Server 2012, you also need to set the following Halcyon applications to run as an administrator: C:\Program Files (x86)\halcyon\central Configuration Manager\Console\ CCMConsole.exe C:\Program Files (x86)\halcyon\device Manager\DevManager.exe C:\Program Files (x86)\halcyon\enterprise Console\ECConsole.exe C:\Program Files (x86)\halcyon\enterprise Console\ECServOpt.exe C:\Program Files (x86)\halcyon\instant Alert\IABook.exe C:\Program Files (x86)\halcyon\instant Alert\IAServOpt.exe 1. Locate the above files using Windows Explorer, and for each file in turn, right-click and select Properties from the pop-up menu. 2. Select the Compatibility tab and select the Run this program as an administrator. Click Apply to confirm. 23

24 Installing Network Server Suite / Windows Authentication 24

25 Licensing Network Server Suite Licensing Network Server Suite / To License Network Server Suite You must enter a valid license key before you can start using the Network Server Suite software. A temporary license key can be obtained from Halcyon Software or your reseller prior to the evaluation of the software. To obtain a trial 30 day license key for the components of Network Server Suite please salesadmin@halcyonsoftware.com or contact your local Halcyon Software distributor. See for details. This step licenses Network Server Suite products for use: Note: Before progressing with these instructions, use the copy command from within your program to extract the license code from the sent by Halcyon Software as you will need to paste it into the Central Configuration Manager as part of the licensing process. Alternatively, save the file attachment license.hli to a file path and then import it using the Import facility on the Edit License dialog. To License Network Server Suite 1. At the Windows Start menu, select Start Programs Halcyon Halcyon Network Server Suite CCM Console. 2. The system is currently displayed as having an Invalid License. Click OK. 3. The Central Configuration Manager is displayed at the Advanced Licenses page which is currently blank. Click Edit to display the Edit Product Code dialog, which is also empty of information. 25

26 Licensing Network Server Suite / To License Network Server Suite 4. Click Paste to copy your previously copied license code into the License Code field. The Product, Machine Reference, Product Options and License Details fields change to reflect the terms of the license code entered. Alternatively, click Import to import the license directly from the license.hli file that was sent as an attachment with the The License Details are now displayed. These fields show the License Type, Expiry Date (or Permanent if a permanent license has been purchased), the Monitors included, the Operating System to which the license applies, the number of used/free licenses remaining and the Total Number of Licenses. Applying Licenses The next step is to apply a license to the Windows Server on which you have just installed Network Server Suite. To apply a license: 1. Select the Systems tab from the left-hand navigation pane of the Central Configuration Manager. This system is shown at the top of this display with No License Assigned. 2. The System Details pane is displayed showing the current configuration, licensing, message log settings and connection check status for this system. 3. In the Licensing section of this pane the License to Use field currently displays; Unlicensed Systems. 26

27 Licensing Network Server Suite / To License Network Server Suite 4. From the drop-down choice menu, select Windows (nn remaining) (where nn represents the actual number of licenses that you have remaining to apply to Windows systems. Note: Only the licenses that can be applied to the selected system device type, as specified in Device Manager, are displayed in this drop-down menu. The License To Use field changes to reflect the assignation of the license, with the number of licenses available being reduced by one, and the monitors are enabled under the system ready for use. 5. From the menu bar, select File Save Settings to save the changes and enable the system. 27

28 Basic Setup of Network Server Suite / Overview Basic Setup of Network Server Suite Overview These steps walk through setting up Instant Alert, creating a new password for Enterprise Console, creation of a test rule, installing NSS on a remote server and setup and configuration of an NPort GSM device. Selecting the Enterprise Server for Instant Alert 1. At the Windows Start menu, select Start Programs Halcyon Instant Alert Server Options. 2. Select Enterprise Server from the left menu panel. 3. Click Select Server. The Select Device dialog is displayed. 4. On the Select Device dialog highlight the device displayed (the local device is displayed by default) and click Select. 5. Click OK to confirm and close the Instant Alert Options dialog. The Instant AlertService restarts. Enterprise Console Password Access 1. At the Windows Start menu, select Start Programs Halcyon Network Server Suite Enterprise Console Enterprise Console. Log on with the following user name and password: User Name: Administrator Password: Administrator Note: When you add new users, the user name is assigned as a temporary password the first time the new user logs on. At that point, a prompt is displayed advising the password has expired and a new user password must be entered. At this point you are now able to set up the monitors, rules and other system conditions required or optionally add a GSM data terminal and additional managed servers: To create a test rule, please refer to the next section To set up additional managed servers, please refer to Installing Managed Server software on a remote device If SMS messaging is required, read the section; Attaching a GSM Data Terminal Creating a Test Rule It is advisable to create a test rule to ensure that the monitoring functionality is working. For this example we will create a simple rule that monitors disk space on the host machine. 1. At the Windows Start menu, select Start Programs Halcyon Halcyon Network Server Suite CCM Console. From the Systems pane, click the name of the machine on which Network Server Suite is installed. 2. From the Performance Monitors, select CPU, Disk & Memory. 3. Click Add Rule to display the Add Rule Detail dialog. 28

29 Basic Setup of Network Server Suite / Installing Managed Server software on a remote 4. Enter a description (for example; Test). Select Advanced from the rule panel and click Automatically Suspend Rule. Click For and change the default setting from 30 minutes to 60 minutes. 5. Select the Criteria tab and click Add Criteria. 6. Select Disk as the Performance Group criteria. Leave the Performance Type as Drive Space Available % and Drive as C. 7. Select the Trigger Value as >= (greater than or equal to) and enter 1 as the % value. Click OK. 8. Back on the Add Rule Detail dialog, select the Actions tab and click Add Action. From the Select Action dialog, select Send Enterprise Console Alert and click OK. The Console Action dialog is displayed. Click OK to close this dialog. Click OK to close the Add Rule Detail dialog. 9. Select File Save Settings. Checking the test result To check that the rule has sent an alert message, launch the Enterprise Server Console and log on as Administrator. The alert raised by the test rule is displayed as the top item in the Inquiry Alerts section of the Enterprise ConsoleHelpSystems. To avoid repetitions of the test every sixty minutes it is important to go back to the CCM Console and delete the test rule. Deleting the test rule 1. Launch the Central Configuration Manager (CCM Console). 2. Highlight the test rule and click Delete Rule. 3. Select Home Save Settings. Once the save has completed, close the CCM Console. Installing Managed Server software on a remote device This step adds the managed server to the system via the Device Manager and the Central Configuration Manager and remotely installs the managed server software. Note: A remote upgrade of Network Server Suite requires the ADMIN share to be available and the user must have administrative account authority on the remote system. Note: You must have enough licenses to add additional systems to your enterprise. If in doubt, please contact Halcyon Software. Note: This option is not currently available for AIX devices. Please refer to the chapter AIX Agent Installation. 1. At the Windows Start menu, select Start Programs Halcyon Device Manager. 2. From the menu bar select Devices Add Device. 3. Enter the Name and Description of the server. 4. Select Server as the Device Type. 5. Enter the IP Host/Address of the server. 6. Click OK. The Server is now displayed in the Defined Devices pane of the Halcyon Device Manager dialog. Close the Device Manager. 29

30 Basic Setup of Network Server Suite / Installing Managed Server software on a remote 7. At the Windows Start menu, select Start Programs Halcyon Halcyon Network Server Suite CCM Console. Ensure that the Systems tab is selected. 8. Select the top level (default) device in the Systems panel. From the menu bar select File Add System. The Select System dialog is displayed. 9. Highlight the required system and click Select. The Add System dialog is displayed. 10.Select the System from those listed. Note that the Install Software on System option is enabled as a default (except for AIX Devices). Click OK. The new system is displayed in the Systems Panel of the Central Configuration Manager. 11.Select File Save Settings to save the current settings. The Saving Settings dialog is displayed. 12.If you have kept the default setting of installing software onto the new system, you are required to provide valid log-on details for the system. The User Details dialog is displayed. 13.Either keep the current user attributes or select a specific user and provide a user name and password. Click OK to remotely install the software onto the system and continue saving settings. Installing a Managed Server (from a CD when remote installation is not possible) This step installs the Managed Server software onto one or more machines allowing that system to respond as a managed server. Note: Each installation must be performed locally and then added via the Device Manager and Central Configuration Manager. 1. Insert the installation CD. On the Welcome dialog click Next. 2. On the License Agreement dialog, read the terms of the License Agreement. Upon reaching the bottom of the agreement, the Accept button is enabled. Click Accept to accept the terms and conditions of the license. 3. On the PC Components dialog select NSS Managed Server from the listed options. 4. Click Next. 5. On the Manuals dialog, you can view each listed manual in turn by clicking to highlight and then selecting View. Click Next to continue. 6. On the Ready to Install dialog click Install to begin installation of the NSS Managed Server. 7. When prompted, click Finish to complete the installation. 30

31 Basic Setup of Network Server Suite / Attaching a GSM Data Terminal Adding the Managed Server to Network Server Suite To add the managed server to Network Server Suite, follow the steps as for Installing Managed Server software on a remote device, but ensure that the option to Install Software on System is not selected. Attaching a GSM Data Terminal Attaching a GSM data terminal to one of your machines allows SMS messages and to be sent (as an action) from the Enterprise Server and Server Manager. The message can be sent to nominated contacts held in the Halcyon Address Book When the software has been installed and the product codes have been entered and accepted: 1. Connect the GSM data terminal cable to a serial port on your machine. 2. At the Windows Start menu, select Start Programs Halcyon Instant Alert Server Options. Select the Interfaces tab and click Add to add the GSM port interface name and description to the Message Interfaces list: 3. Click OK. The Instant Alert service is restarted and the GSM data terminal is now active. Attaching and Configuring an NPort (NETGSM) device An NPort device is a small data communications device that allows you to control RS-232 serial devices over a TCP/IP-based Ethernet and can be used as an interface between multiple GSM devices and a server. To be visible within Network Server Suite, it needs to be set-up as an Instant Alert interface in the same way as a GSM Data Terminal. To do this: 1. Connect the NPort device so that it is visible on your network. Note: A quick installation guide for the NPort device can be found at: 2. Connect the GSM device to the NPort. 3. Load the installation CD that came with the NPort device. From the software directory install the appropriate NPort administrator for your operating system, following the on-screen installation instructions. 4. Once installed, from the NPort Administrator - Configuration toolbar select Search. The configuration tool searches your network for NETGSM devices. Once the device has been located it is displayed in the Configuration panel of this display. 5. Double-click this device to open the Configuration display. If not already displayed, select the Network tab of this display. To be able to amend the current IP address, click Modify in the top panel to enable the IP Address field. 31

32 Basic Setup of Network Server Suite / Attaching and Configuring an NPort (NETGSM) 6. Configure the IP Address settings according to your network (although we recommend the use of a fixed IP address). Click OK to confirm the new settings and close the Configuration display. 7. Double-click the device again, so that it is highlighted, and from the toolbar, click Web. This opens a web configuration page NPort s Web Console from where additional settings can be modified. 8. From the left-hand menu, select Serial Settings Port One and ensure that the Baud rate is set to Click Submit followed by Save/Restart followed by Home. 9. From the left-hand menu, select Operating Settings Port One and ensure that the Operation mode is set to TCP Server. Configure all other settings on this display to match those in the screen shot overleaf. Click Submit followed by Save/Restart followed by Home. 32

33 Basic Setup of Network Server Suite / Attaching and Configuring an NPort (NETGSM) 10.From the left-hand menu, select Auto-Warning Settings E- mail and SNMP Trap. The settings on this page allow you to configure the server settings for alerts and SNMP Traps. Enter details as required for your network configuration, specifying the SNMP trap server as the IP Address of the Enterprise Console to which you wish SNMP traps to be sent. Click Submit followed by Save/Restart followed by Home. The configuration of the NPort NETGSM device is now complete. Configuring the NPort NETGSM within Instant Alert 1. At the Windows Start menu, select Start Programs Halcyon Instant Alert Server Options. 2. From the left-hand menu, select Interfaces. Click Add to open the Select Interface to Add dialog. 33

34 Basic Setup of Network Server Suite / Attaching and Configuring an NPort (NETGSM) 3. Select the NPort Interface and click OK. The Add Interface dialog is displayed. 4. From the left-hand menu, select Settings. 5. Enter the IP Address of the NPort device as configured previously. Ensure that the Port Number is set to Leave all other settings as default. These can be amended later if required. 6. Click OK to add the NPort Interface. Click OK again to close the Halcyon Instant Alert Options dialog. The Instant Alert service restarts and the NPort interface is now ready for use. 34

35 Basic Setup of Network Server Suite / Configuring an server for Instant Alert Configuring an server for Instant Alert 1. At the Windows Start menu, select Start Programs Halcyon Device Manager. Click the add device icon to display the Add Device dialog. 2. Enter the Name and Description of the server. 3. Select Server as the Device Type. 4. Enter the IP Host/Address of the server. 5. Click OK. The Server is now displayed in the Defined Devices pane of the Halcyon Device Manager dialog. Close the Device Manager. > You are now ready to add the server to Instant Alert Adding the server to Instant Alert 1. At the Windows Start menu, select Start Programs Halcyon Instant Alert Server Options. 2. Select Interfaces from the Options tab. 3. Click Add to display the Select Interface to Add dialog. 4. Select SMTP Interface. Click OK. The Add Interface dialog is displayed. 5. Select Server from the Interface Tab. Click Select Server. The Select Device dialog is displayed. 6. Select the server that you just added. The Select Device dialog automatically closes. 35

36 Basic Setup of Network Server Suite / Configuring an server for Instant Alert 7. Click Verify Server to ensure the settings are correct. 8. Click OK. The Add Interface dialog closes. 9. Click OK to confirm. The Instant Alert service restarts. > You are now ready to add contacts to the Halcyon Address Book Adding contacts to the Halcyon Address Book 1. At the Windows Start menu, select Start Programs Halcyon Instant Alert Address Book. 2. Select File Add Contact. On the Details tab, enter the contact name and ensure that the Default Message Type has SMS selected. 3. Select the Contact Numbers tab and click Add. Enter the contact number and select SMS as the Number Type. The Service Provider field can be left as None. Click OK. 4. Select the Addresses tab and click Add. Enter the address of the contact. Click OK. 5. Click OK to close the dialog. The new contact name is displayed in the Address Book list. 6. Repeat steps 2 to 5 to add further contacts as required. Sending a Test Message Use the following steps to send a test message to a contact in the Halcyon Address Book. 1. At the Windows Start menu, select Start Programs Halcyon Instant Alert Message Sender. The Halcyon Message Sender is displayed. 2. Use the choice arrow to display the current contact list. Select a contact. 3. Enter a Message Subject and Message Text. 4. Click the icon to initiate an message. The icon is highlighted. 5. Click the phone icon to initiate an SMS Message. The icon is highlighted. 6. Click Send Message to send the test message. Note: It is advisable to carry out two separate tests on both and SMS messaging to ensure success across both communication methods. Setup and testing of basic rules and messaging is now completed. 36

37 Additional Configuration Options / Installing Additional Enterprise Console Clients Additional Configuration Options Installing Additional Enterprise Console Clients This routine allows you to install additional copies of the Enterprise Console so that you can view alerts from any PC (subject to minimum system requirements) on your network. 1. Accept the End User License Agreement (EULA) and click Next. 2. Click Next on the Welcome page. 3. Enter User Name and Company Name and click Next. 4. Set Destination Folder and click Next. 5. Select Custom as the Setup Type. 6. On Select Features only select the following (see example below): Network Manager. Enterprise Console Enterprise Console. 7. Select Next and follow the rest of the setup routine. 8. Once the setup has completed, a 'Halcyon Network Server Suite' program group is created from where theenterprise Console shortcut can be accessed. Note: To access the Enterprise Console you must select Options on the Log In dialog and enter the IP address of the Server on which the main copy of Enterprise Console is running. You must also use a valid user id that preexists in the database. Using Lotus Notes (v7 or later) with Instant Alert It is possible to use Lotus Notes (V7 or later) with Instant Alert providing that the correct configuration is applied. This can be done as follows: 1. Create a local user account called HALCYONIA on the server on which Network Server Suite is installed. This represents the Lotus Notes user that is used solely for Halcyon Instant Alert. 2. Make user account HALCYONIA a member of the administrators group and then log into the account to finalize the creation of the profile. 37

38 Additional Configuration Options / Using Lotus Notes (v7 or later) with Instant Alert 3. Install Lotus Notes Client onto the same server on which Network Server Suite is installed and the user account HALCYONIA was created. Please refer to your Lotus Notes documentation for guidance on installation of the client product. 4. Once Lotus Notes Client has been successfully installed, open the Halcyon Instant Alert Service from Windows Start Control Panel Administrative Tools Services Halcyon Instant Alert Server. Right-click on this service and select Stop from the drop-down menu. 5. Double click on Halcyon Instant Alert Server. When the properties dialog is displayed, click the Log On tab. 6. Select This Account and enter HALCYONIA with the associated password specified when the user account was created. Click Apply and then OK. 7. Right-click on the Halcyon Instant Alert Server service and select Start from the drop-down menu. 8. Open Instant Alert Server Options from Windows Start Halcyon Instant Alert Server Options. 9. Select Interfaces from the Options tab. Click Add. From the Select Interface to Add dialog select Notes Interface and click OK. 38

39 Additional Configuration Options / Using Lotus Notes (v7 or later) with Instant Alert 10.Configure the Notes Interface according to your operating environment. In the Settings menu option enable Process Notes Messages (and SMTP Messages if you wish to continue using this format) and under Authentication Settings enter the password associated with Lotus Notes user HALCYONIA. Click OK to add the Interface 11.Close the Instant Alert Server Settings and open the Address Book from Windows Start Halcyon Instant Alert Address Book. 12.Click Add to add a new contact. Add Name details and then select Address from the Contact menu and click Add to display the Select Type to Add dialog. 13.Select Notes User Name and click OK to display the Add Address dialog. 14.Enter the required Notes Address in the format User/Domain. Click OK to add the Notes Address. Click OK on subsequent screens to close and add the contact. 39

40 Additional Configuration Options / Migrating NSS to another server 15.Repeat steps to add further Notes Addresses as required. 16.Use Windows Start Halcyon Instant Alert Message Sender to send a test message to the Notes contact to ensure successful configuration. Migrating NSS to another server The following instructions enable you to migrate your current installation of NSS onto another server. Note: You must be signed-on to the systems that you wish to install / upgrade with an administrative account. Note: Both the current system and the system to which you are migrating must be running the same version of Network Server Suite. Note: A temporary license code will be needed to initially run the system to which the data is being migrated. This can be requested from: salesadmin@halcyonsoftware.com 1. Download the latest version of Network Server Suite from our website. Note that registration is required to access this area. 2. Sign-on to the systems that you are upgrading / migrating with an administrative account. 3. Run the NSS installer on your current system to upgrade it to the latest version. 4. Open the CCM Console and from the menu bar, select System Upgrade Systems. This upgrades all the NSS agents to the same version. Note: Note that if you are running individual Enterprise Console clients, then these too must be upgraded. See Additional Configuration Options for more information on this procedure. 5. Run the installer on the new system. Follow the Configuring SQL, Installing NSS and Licensing instructions provided earlier in this manual. 6. From the existing server, export the settings for each component using the following menu options: Central Configuration Manager - Settings Export Settings Central Configuration Manager - Templates Export Templates Enterprise Server Options - Import/Export button Device Manager - Export Devices Instant Alert - Copy the folder C:\Program Files\Halcyon\Instant Alert\Data To copy any outstanding and archived alerts on the existing server see Migrating alerts from one server to another 7. Logon to the new system entering the temporary license code when prompted. 8. Import the previously saved settings using the relevant Import option found on the same menu options as those listed above. Load the copied Instant Alert folder into the same directory path on the new server. Updating the IP address on the new server Once all settings have been imported, you must update the IP address of the new server (unless you are retaining the IP address from the previous server). 9. Open the Device Manager, highlight the server within the Defined Devices panel and select Device Edit Device. 10.Enter the new IP address in the Host/Address field. Click OK to save the change. 40

41 Additional Configuration Options / Migrating between SQL Server Editions 11.Logon to the Enterprise Console and select Tools Reload Devices. 12.Open the CCM Console and select Reload Reload Devices. 13.Still within the CCM Console System Details panel update the CCM Server, Enterprise Server and Instant Alert servers with the new server details. 14.Select Settings Save Settings. Note: All NSS agents must also be updated to ensure that they receive the new IP address details. Remember to request a new license code from: salesadmin@halcyonsoftware.com, quoting the new machine reference ID (See CCM Console > Advanced Tab > License for details, so that you can replace the temporary license key used during installation. Migrating alerts from one server to another In order to migrate outstanding alerts from one server to another, you must migrate the SQL databases using the DETACH and ATTACH SQL commands. The files are stored within your installation of SQL Server. Note: Please refer to your SQL Database administrator for the full directory path to these files: HEC.mdf HEC_log.ldf HDM.mdf HDM_log.ldf HIA.mdf HIA_log.ldf Copying archived alerts To copy archived alerts from one server to another, copy the folder: C:\Program Files\Halcyon\Enterprise Console\Archive from the old server to the new. Migrating between SQL Server Editions If you wish to migrate between different editions of SQL Server, follow the instructions below: 1. On the system on which Network Server Suite is installed select Windows Start followed by Control Panel Add or Remove Programs and then select Halcyon Common Components. 2. Select Change and when prompted, select Repair. 3. Follow the on-screen instructions until you reach the dialog that prompt you to select the SQL Server. Change the setting from Default to Custom. 4. Browse to the database server that is to host the Halcyon database(s). 5. When prompted, change the setting to use SQL Server authentication and specify the halcyon user details. 6. Continue with the installation routine to confirm the change. 7. Repeat steps 1 to 6 for the Halcyon Device Manager, Enterprise Console, Central Configuration Manager and Instant Alert. Note: It is not necessary to perform the above steps for the Halcyon Trap Receiver component. 41

42 AIX Overview and Prerequisite AIX Agent Installation / AIX Overview and Prerequisite AIX Agent Installation Halcyon UNIX Server Manager (HALUSM) can only be installed onto an AIX partition running library bos.rte.libpthreads at level or higher. To check this, run the command: lslpp -h bos.rte.libpthreads An entry is displayed as: There may be multiple versions shown. Only one version needs to be level or higher for the install to be successful. If your AIX partition is not running at this level, you must upgrade before HALUSM can be installed on this partition. Downloading the software and using FTP to transfer to AIX Server 1. Download the file NSS Managed Server (AIX) from: 2. Once the download has completed, rename the downloaded file to halusm.rpm Creating a Directory on the AIX Server 3. Copy the downloaded file; halusm.rpm to the root C:\ drive of your local machine. 4. Use Windows Start Run Cmd to display a popup dialog. Type the command TELNET followed by the IP Address of the AIX Server and press Enter. Alternatively, we recommend using PuTTY (freeware) to perform the same action. 5. Log on to the AIX Server using the root user details. 6. Run the command; df -m to check available disk space across your filesystems. 42

43 AIX Agent Installation / Downloading the software and using FTP to transfer to AIX 7. Use the mount with the most available space to create a directory called halcyon. For example; [/]#mkdir /home/halcyon FTP the file to the AIX Server 8. On your local machine, use Windows Start Run Cmd to display a popup dialog. Type the command FTP followed by the IP Address of the AIX Server and press Enter. 9. Log on to the AIX Server using the root user details. 10.Now use the following commands: ftp>bin ftp>lcd c:\ ftp>put halusm.rpm /home/halcyon/halusm.rpm 11.Once FTP has been successful, use the following command to exit: ftp>quit Natively installing the AIX agent 12.Log on to the AIX Server using the root user details. 13.Use the command; [:/]# smit to access the AIX System Management Console. 14.From the menu displayed, select Software Installation and Maintenance. 43

44 AIX Agent Installation / Downloading the software and using FTP to transfer to AIX 15.From the next menu, select Install and Update Software. 16.From the subsequent menu, select Install Software. 17.Type the name of the directory location that you previously created, for example; /home/halcyon and press Enter. 18.On the next display, press F4 to prompt for a list of software available for installation. 44

45 AIX Agent Installation / Downloading the software and using FTP to transfer to AIX 19.The display now shows the software available for installation in the specified directory. Position the cursor so that the halusm entry is highlighted and press Enter. 20.When returned to the initial installation screen, use the arrow keys to move between options and the tab key to change the field setting for each option to the following: Option Setting PREVIEW only? no COMMIT software updates? yes SAVE replaced files? no AUTOMATICALLY installed requisite software? yes EXTEND file systems if space needed? yes OVERWRITE same or newer versions? no VERIFY install and check file sizes? no Include corresponding LANGUAGE filesets? yes DETAILED output? no Process multiple volumes? yes ACCEPT new license agreements? yes Preview new LICENSE agreements? no 21.Press Enter to begin the installation. Press Enter again at the confirmation screen to continue. 45

46 AIX Agent Installation / Downloading the software and using FTP to transfer to AIX 22.When the following screen is displayed, installation is complete. Press F10 to return from SMIT to the command line. What happens during the installation process During the installation process the following events occur: The user profile halcyon is created which has authority to the Halcyon monitor and commands. The following commands are added to /etc/rc.d/rc2.d in order that the halusm process is automatically started when the AIX system is started or ended if the AIX run-level is changed. Shalusm (start) Khalusm (kill) The /etc/group and /etc/passwd files for the halcyon user are modified. Active logs are stored in /tmp/servermanager.hlf and /usr/log/usr. Additional folders that are created as part of the installation: /etc/rc.d/rc2.d/shalusm /etc/rc.d/rc2.d/khalusm /usr/bin/halusm.sh /usr/libexec/halcyon /var/lib/halcyon 46

47 AIX Agent Installation / Configuring the AIX Server for use within Network Server Suite Porting Requirements Ensure that the port is available on the AIX Server as this is used for all communications between this device and the Enterprise Server. To check if port is active, enter the command: netstat -na grep This displays any IP address with port to any IP address and port on the network in LISTEN status. This is only displayed if the HALUSM subsystem is active. Checking and controlling the halusm process Use the command; lssrc -s halusm to check the status of the halusm process. If the process is inoperative use the command: startsrc -s halusm To stop the process use the command: stopsrc -s halusm Configuring the AIX Server for use within Network Server Suite Adding the AIX Server to the Device Manager 1. At the Windows Start menu, select Start Programs Halcyon Network Server Suite Device Manager. 2. From the menu bar select Devices Add Device. 47

48 AIX Agent Installation / Configuring the AIX Server for use within Network Server Suite 3. At this stage, leave the Group setting as (default). Enter the Name and Description of the server. 4. Select AIX Server as the Device Type. 5. Enter the IP Address of the server. 6. Click OK. The Server is now displayed in the Defined Devices pane of the Halcyon Device Manager dialog. 7. Close the Device Manager. Adding a new Enterprise Server entry This step is only required if the AIX Server is not configured to use local DNS and ensures your existing enterprise server uses the IP Address as identification, rather than the host name so that the Enterprise Server and AIX Server can communicate. 8. At the Windows Start menu, select Start Programs Halcyon Network Server Suite Device Manager. 9. From the menu bar select Devices Add Device. 10.Leave the Group setting as (default). Enter the Name and Description of the enterprise server. 11.Select Windows Server as the Device Type. 12.Enter the IP Address (not the Host Address) of the server. 13.Click OK. The Server is now displayed in the Defined Devices pane of the Halcyon Device Manager dialog. 14.Close the Device Manager. Adding the AIX Server to Central Configuration Manager The AIX Server agent must be installed and active prior to these steps being actioned. 15.At the Windows Start menu, select Start Programs Halcyon Network Server Suite CCM Console. 16.From the Central Configuration Manager menu bar select Tools Reload Devices to update the changes made within Device Manager. 17.From the left-hand pane, select the top (default) group so that it is highlighted and then click The Select System dialog is displayed. from the toolbar. 18.Select the AIX Server so that it is highlighted and click Select. Confirmation that the system has been added is shown in the Add System dialog. 48

49 AIX Agent Installation / Configuring the AIX Server for use within Network Server Suite 19.Click OK to add the AIX Server system to the Central Configuration Manager. 20.Select File Save Settings to send the setting to the AIX Server agent. 21.Close the Central Configuration Manager. The installation of the AIX Server agent is now complete. Checking the version of the AIX Server Manager To check which version of AIX Server Manager you are running, please use the command: rpm -qi halusm Upgrading the AIX Server Manager At present, there is no dedicated routine to upgrade a version of the AIX Server Manager. Where an upgrade of the AIX Server Manager needs to be undertaken, use SMITTY to remove the existing halusm-n.n-n software. A fresh installation of the latest version can now be started, using the instructions provided in this document. 49

50 Linux Agent Installation / Installing the Linux Agent Server Manager Linux Agent Installation IMPORTANT! Please read the following before you begin the Linux Agent Installation. HALUSM running as root For the purpose of monitoring the Linux server, HALUSM runs as root. Compatibility Halcyon Linux Server Manager has been successfully installed and tested on: CentOS/Red Hat/Oracle v5.1 v6.4 v7.0 v7.1 opensuse/suse v11.4 v13.1 Installing the Linux Agent Server Manager The following instructions cover an installation of the Linux Agent Server Manager. Note: You need the root password in order to complete the installation. 1. Using PuTTY (or equivalent program), connect to the system onto which you transferred the installation file. 2. In the open terminal window type the following command, using the location to which you previously transferred the files (Desktop in the example below): [root@test304 ~]# cd Desktop [root@test304 Desktop]# 50

51 Linux Agent Installation / Useful commands and file information 3. Type the command: rpm -i halusm and then press the TAB key to auto complete the entry. 4. Press <Enter> to begin installing the Linux Server Manager. A message confirming the saving of firewall rules to /etc/sysconfig/iptables is displayed. Once completed, with a confirmation of [ OK ], the installation continues. 5. The HALUSM Installer can now be deleted. Note: Remember. Port is now open on the firewall following the installation of the Linux Server Manager! 6. You are now ready to begin monitoring Linux on this system. Useful commands and file information To Stop the agent /etc/init.d/halusm stop To Start the agent /etc/init.d/halusm start Location of settings file(s) /var/lib/halcyon Location of log file(s) /tmp/servermanager.hlf To uninstall the agent rpm -e halusm 51