PO Box Lehigh Valley, PA Fax: apcifcu.org APCIRCUIT PC Home Banking Service HOW TO Guide

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1 APCIRCUIT PC Home Banking Service HOW TO Guide Page 1 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

2 Table of Contents APCIRCUIT Overview 3 APCIRCUIT Access 3 HOW TO - Change the Layout Configuration of the Widgets on the APCIRCUIT Dashboard 4 HOW TO - Change My Personal Settings 6 HOW TO - Check Your Reg D Count 8 HOW TO - Download Your Account Activity 10 HOW TO - Enroll in APCI estatements 13 HOW TO - Open an Alternate Share Savings Account (Sub Account) 15 HOW TO - Purchase a Share Certificate 18 HOW TO - Reorder Checks 21 HOW TO - Request a Withdrawal Check from My Account 22 HOW TO - Self-Reset My Password 24 HOW TO - Send a Secure Message to APCI FCU 26 HOW TO - Set Up APCI ealerts 28 HOW TO - Set Up Text Alerts for Account Balances and History 32 HOW TO - Set Up Transfers Between Your Accounts 35 HOW TO - Set Up Member to Member Transfers 39 HOW TO - Update My Address Information 44 HOW TO - Update My Contact Information 46 HOW TO - View a Copy of a Cleared Share Draft 48 HOW TO - View a Summary of Your Current Account Information 49 HOW TO - View APCI ealerts I May Have Received 51 HOW TO - View Holds Against My Accounts 53 Page 2 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

3 APCIRCUIT Overview APCIRCUIT is a secure way to access and manage your account activity from your personal computer or mobile device. Review deposit and loan account details View current transactions; download and search transaction history Initiate one-time or recurring transfers between personal accounts; view pending transfers and transfer history Place a 180 day stop payment on share drafts - no fee if initiated through APCIRCUIT Review account information summaries Order checks Transfer to APCI PAY Online Bill Paying Service to pay bills electronically* Access our Online Applications Center to apply for membership accounts and loan products View APCI estatements - electronic versions of your traditional monthly paper statement* Set up and edit APCI ealert notifications* Open an Alternate Share Account or Share Certificate Request a wire transfer Mastercard cardholders securely transfer to Mastercard Online Access to view account activity, make payments, access estatement history, report a lost or stolen Mastercard and more* *Self-enrollment required APCIRCUIT Access Self-Enroll in APCIRCUIT PC Home Banking Service Select "Not a User? Enroll Now!" Review and select I Agree at the bottom of the Online Enrollment Agreement Verify your Membership by providing the following information for the Primary Member o Social Security Number (no dashes) o Six Digit Account Number (include leading zeros) o Address Access After completing the self-enrollment process, you can then begin using APCIRCUIT PC Home Banking Service, which can be accessed at the top of any web page After logging in, APCIRCUIT users can take advantage of many self-service electronic offerings such as APCI PAY Online Bill Paying Service, APCI estatements, APCI ealerts, and APCI emobile Page 3 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

4 HOW TO Change the Layout Configuration of the Widgets on the APCIRCUIT Dashboard The APCIRCUIT Dashboard contains widgets, or small boxed areas of information, for easy viewing and access. Users can customize their APCIRCUIT Dashboard. 1. Select the Configure This Page link in the top left corner of the APCIRCUIT page: 2. A Widgets Setting pop-up box displaying the current widgets visible within APCIRCUIT will appear: Page 4 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

5 3. To remove widgets from your view: a. Select the column you would like to configure on the APCIRCUIT Dashboard (left, center or right column). b. On the left side of the Widgets Settings Box, click on the widget name to be removed from your view and drag it to the right side of the Widgets Settings box. c. You can also click the (-) symbol after the widget name to remove it from your view. d. To reorder the remaining widgets, drag and drop them into position. 4. To add widgets to your view: a. Select the column you would like to configure on the APCIRCUIT Dashboard (left, center or right column). b. On the right side of the Widgets Settings Box, click on the widget name to be added to your view and drag it to the left side of the Widgets Settings box. c. You can also click the (+) symbol after the widget name to add it to your view. d. To reorder the remaining widgets, drag and drop them into position. Page 5 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

6 HOW TO - Change My Personal Settings within APCIRCUIT Personal settings that can be updated within APCIRCUIT include your password reset question and answer, personal watermark image, and APCIRCUIT ID and password. 1. Click the Settings tab to open the Modify Personal Settings page. 2. The Modify Personal Settings page allows you to change your password reset question and answer, personal watermark image, and APCIRCUIT ID and password. Page 6 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

7 3. To reset your password question and answer, enter your new personal password reset question and password reset answer into the boxes provided. You will reference this information should you need to self-reset your password for APCIRCUIT. Click the Submit button to proceed. 4. To change your personal watermark image, click on the actual watermark image and select the new image of your choice. Click the Submit button to proceed. 5. To update your APCIRCUIT ID, enter your new APCIRCUIT ID information into the Enter New box. Click the Submit button to proceed. 6. To update your APCIRCUIT password, enter your current APCIRCUIT Password into the Enter Current box. Enter your new APCIRCUIT Password into the Enter New box and into the Enter New Again box. Click the Submit button to proceed. Page 7 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

8 HOW TO Check Your Reg D Count within APCIRCUIT 1. Under My Accounts, select the Info link after your Savings Account (S0001 Primary Share). If you have the Account Balances widget, you can also double click on your Savings Account (S0001 Primary Share). 3. A Current Account Information pop-up box displaying the Reg D Transfer Count will appear. Page 8 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

9 Note: Reg D permits up to a combined total of 6 transfers per calendar month from your Share Savings Account or Fast Cash Line of Credit. The Reg D counter above, includes counters for both transfers initiated by the member or system generated transfers due to Share Draft Checking Account overdrafts. Page 9 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

10 HOW TO Download Your Account Activity from within APCIRCUIT 1. Click the Accounts tab to view available accounts. 2. Select the account that you would like to view the transaction history. 3. To change your transaction activity view, select the View Range option of your choice which includes: a. Since last statement, 7 days, 15 days, 30 days or All. 4. To search for a specific account transaction within your account activity: a. Select the Search tab & enter your Search details. Page 10 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

11 5. To download your Account Information: a. Click the Download tab & select from one of the following download format options i. Open Financial Exchange (OFX), Quicken (QFX), Personal Finance (QIF), Spreadsheet (CSV) or Word Processing (TXT). 1. Please note, APCI FCU will only support the Quicken option. 6. You can also download your account activity using the Download widget box on the APCIRCUIT main page. a. Select the account, download format and account activity range and click Download to proceed. Page 11 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

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13 HOW TO Enroll in APCI estatements within APCIRCUIT If you are not already enrolled in APCI estatements, APCIRCUIT allows you to self-enroll. 1. Click the estatements icon. 2. Read the APCI FCU Online Service E-Sign Disclosure and Consent and the APCI FCU Online Statement Access Agreement. 3. Enter your address and click Accept. 4. After clicking Accept you will automatically be directed to the estatements page. a. Once enrolled you will no longer receive a paper statement. b. Each month when your APCI estatement is available, you will receive an letting you know it is ready to view. You will view your statement by logging in to APCIRCUIT and clicking the estatements icon. Page 13 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

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15 HOW TO Open an Alternate Share Savings Account (Sub Account) within APCIRCUIT What was previously known as a Christmas Club and/or Vacation Club are now known as an Alternate Share 0002 or Alternate Share If you do not currently have an Alternate Share 0002 or 0003 Account, you have the option to open one yourself in APCIRCUIT. 1. Click the Services tab and then select Continue after the Open Sub Account listing on the Services page. 2. Under Open Sub Account select Alternate Shares and then click Submit. There is a limit of two Alternate Shares per account number. If you already have two Alternate Shares you will not see this option. Page 15 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

16 3. The next screen provides the Disclosure (Terms & Conditions). Read the Important Account Information Disclosure and check the I Agree box and then click Submit. 4. From the drop-down box, select if you want to open an Alternate Share 0002 or 0003 and then click Submit. a. If you already have an Alternate Share 0002, you will only be able to choose to open an Alternate Share 0003 and vice versa. 5. Select Electronic Transfer as the funding method to transfer money in to this new Alternate Share. Then click Submit. Page 16 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

17 6. Select the Share or Loan (Fast Cash or Home Equity Line of Credit) that you want to transfer from and enter the dollar amount you want to transfer to the new account. Click Submit. 7. You will receive two confirmation screens that you will click through. Once you click through these screens, your Alternate Share Account will be active upon your next log in to APCIRCUIT. Page 17 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

18 HOW TO Purchase a Share Certificate within APCIRCUIT You can purchase a Share Certificate using APCIRCUIT. The minimum amount you can purchase a Share Certificate for is $ Click the Services tab and then select Continue after the Open Sub Account listing on the Services page. 2. Under Open Sub Account, select Share Certificate and then click Submit. Page 18 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

19 3. The next screen provides the Disclosure (Terms & Conditions). Read the Truth in Savings Certificate Disclosure and check the I Agree box and then click Submit. 4. Select the term of the Share Certificate you wish to purchase from the drop-down box and then click Submit. Page 19 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

20 5. Select Electronic Transfer as the method in which you want to fund the Share Certificate purchase and then click Submit. 6. Select the account from which you want to transfer from and enter the dollar amount you want to transfer to the new account. Then click Submit. 7. You will then see a New Share Verification screen showing the details of the transaction. If the information is correct, click Submit. 8. The next screen will state that your New Share Creation is Complete. a. The new Share Certificate details will be available to view the next time you log in to APCIRCUIT. Page 20 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

21 HOW TO Reorder Checks through APCIRCUIT 1. Click the Order Checks tab from the navigation bar. 2. The Order Checks page will appear indicating which Share Draft Checking Account the new checks will be ordered for. Click the Submit button to continue. 3. The Harland Clarke check reorder site will appear in a new window where you can place your check order. Page 21 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

22 HOW TO Request a Withdrawal Check from My Account through APCIRCUIT You can request a check from your account by either calling the Credit Union during normal business hours or by submitting a request 24/7 through APCIRCUIT. 1. Click the Services tab followed by Continue next to Check Withdraw. 2. From the dropdown menu, select which account you want the money to come out of, enter the amount and then click Submit. Page 22 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

23 3. You will receive a screen confirming the account you want the money to come out of, the amount and the mailing address. Click Confirm if the details are correct, or Edit if you need to change the information. 4. You will receive a confirmation stating, Your check withdrawal request was processed successfully. Page 23 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

24 HOW TO Self Reset My Password in APCIRCUIT APCIRCUIT allows you to reset your password. To do so, you will need to know your APCIRCUIT ID. If you do not know your ID, you will need to contact Member Services during normal business hours. 1. Visit apcifcu.org and click Forgot Password? above the APCIRCUIT log in. 2. On the Password Self Reset page enter your APCIRCUIT ID, the Address you have on file with the Credit Union and your preferred personal Subject for your password reset . Click Continue to proceed. 3. You will see a message as follows: 4. When you receive the , make sure it has the subject you entered on the previous screen in the subject line. a. The will contain the information below. Click on the click here link to continue resetting your password. Page 24 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

25 b. Enter your current APCIRCUIT ID and the answer to the password reset question that you created and then click Continue. c. Enter a new password and reenter to confirm. Then click Submit. d. You will receive confirmation that your password has been reset. You can log in to APCIRCUIT by clicking Go to Login Page. Page 25 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

26 HOW TO Send a Secure Message to APCI FCU through APCIRCUIT 1. Click the Message Center option at the top right corner of the APCIRCUIT Home page. Or, you can also opt to use Message Widget on the APCIRCUIT Home page. 2. Select New from the navigation bar to open a New Message Window Box. Page 26 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

27 3. Enter your message information and click the Submit button. 4. You will receive a confirmation message and number confirming that your message was successfully sent to APCI FCU. a. Your address on file will be used to notify you when you receive a reply message. Page 27 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

28 HOW TO Setup APCI ealerts within APCIRCUIT 1. Click the Settings tab then select ealerts to view the ealerts Listing page. You can view any existing alerts currently set up, update your Current Alerts Settings information and edit, delete or add existing alerts. 2. The types of ealerts available include Event Alerts, Balance Alerts, Transaction Alerts, Item Alerts, Security Alerts and Personal Alerts. 3. To set up an Event Alert, click the Events tab, select the event you would like to receive the alert for and then click in the Alert Type box to indicate if you would like to receive your Event Alert at the time you log in to APCIRCUIT or via or Text. Event Alert types include Maturing Certificate, Expired Transfer, Insufficient Funds, Mailing Address Change, Expiring Transfer, Failed Transfer and Loan Payment Due. Click the Continue button to complete your Event Alert setup. Page 28 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

29 4. To set up a Balance Alert, click the Balance tab, select the Account you would like to receive a Balance Alert for, select above or below a specific dollar amount to trigger the alert and select how you would like to be alerted (at APCIRCUIT login, via or text). Click the Continue button to complete your Balance Alert setup. 5. To set up a Transaction Alert, click the Transaction tab, select the Account you would like to receive a Transaction Alert for, enter the debit amount posted to trigger the alert and select how you would like to be alerted (at APCIRCUIT login, via or text). Click the Continue button to complete your Transaction Alert setup. Page 29 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

30 6. To setup an Item Alert, click the Item tab, enter the Item number you would like to receive an Item Alert for, select the account it will clear from and select how you would like to be alerted (at APCIRCUIT login, via or text). Click the Continue button to complete your Item Alert setup. 7. To setup a Security Alert, click the Security tab, select which security alert option(s) (Invalid Login, ID Change, Successful Login, Password Change) you would like to receive and select how you would like to be alerted (at APCIRCUIT login, via or text). Click the Continue button to complete your Security Alert setup. Page 30 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

31 8. To setup a Personal Alert, click the Personal Alert tab, select the date you would like to be notified, enter your Alert Message and choose how you would like to be notified (at APCIRCUIT logon, via or text). Click the Continue button to complete your Personal Alert setup. Page 31 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

32 HOW TO Setup Text Alerts for Account Balances and History within APCIRCUIT APCIRCUIT allows you to enroll your mobile device to receive text messages for account balances and recent account history. 1. Click Settings, followed by emobile Settings, and Text Mobile Settings. 2. Complete the form by entering the following information: a. Check boxes to enable text access for your mobile device and to confirm that you have reviewed and accept APCI FCU s Text Banking Terms and Conditions. b. Enter the phone number of your mobile device. c. Select your wireless provider from the drop-down list. d. Select the accounts you wish to set-up. In the Mobile Short Name field, enter the pseudo or nick name that you will use to request balance or history details. e. Click Submit. Page 32 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

33 3. You will receive the screen shown below to confirm that all the information you entered is correct. If the information is correct, click Confirm. If you need to edit the information, click Edit. 4. Once you have clicked Confirm, you will receive the screen below. 5. You will receive a text instructing you to confirm your subscription for this service. Confirm by replying to the text with the word YES. Page 33 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

34 6. You will then receive a text welcoming you. To receive balance history, text the word Bal to In return, you will receive a text with your pseudo or nick name and your current balance. 7. Text the word Hist to and you will receive a text with your pseudo or nick name and recent account activity. 8. To unsubscribe, text the word Stop to Page 34 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

35 HOW TO Setup Transfers Between Your Accounts within APCIRCUIT 1. Select the Transfers tab from the navigation bar. 2. A New Transfer box will open. Select your account transfer preferences, enter the transfer amount, select the frequency options (one time, weekly, bi-weekly, semi-monthly or monthly), enter the transfer date and complete the optional transfer memo option if you choose. Page 35 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

36 3. Click the Submit button to review your transfer details. To process your transfer, click the Confirm button. To edit your transfer information, click the Edit button. To cancel your transfer, click the Cancel button. Page 36 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

37 4. After clicking the Confirm button, a Transfer Confirmation will appear with your Account Transfer details. To process another transfer, click the Add Another Transfer button. 5. You can also complete a Transfer using the Transfer Widget box if you have it setup to appear on your APCIRCUIT Dashboard. Enter the transfer amount, select the accounts to transfer within and click the Transfer button. Page 37 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

38 6. A Transfer Processed Successfully message will appear at the top of the APCIRCUIT page along with a confirmation number for your reference. Page 38 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

39 HOW TO Set up Member to Member Transfers within APCIRCUIT 1. If you are looking to set-up a new one-time member to member transfer, select the Services tab from the menu bar. Then select continue next to Transfer to Any APCI FCU Account. 2. Complete the fields by selecting which account you want the money to come out of, then enter the member number you want the money to be credited to. Enter the first three characters of the member s last name in the Account Verification field. Select the Destination Account Type of either Savings or Loan, then the share you want to credit (0001, 0004, etc.), and the Transfer Amount. Page 39 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

40 3. The next screen will show an overview of your transfer set-up. Select Confirm if it is correct, Edit or Cancel if you wish to cancel the transfer. 4. If you have a member to member transfer already set-up, select the Transfers tab from the homepage navigation bar. 5. A New Transfer box will open. Select your account transfer preferences, by selecting the account from which you want the money to come out of, and the account that you want the money to be credited to. a. If you want the funds to be credited to another member s account and you ve initiated this transfer before, you will see that member s account number, name and account type in the dropdown that says, Transfer funds to. If you do not see the account number in the dropdown, please call the Credit Union at for it to be added. b. Continue setting up the transfer by entering the transfer amount, selecting the frequency options (one time, weekly, bi-weekly, semi-monthly or monthly), entering the transfer date and completing the optional transfer memo option if you choose. Note: If you are setting up a one-time member to member transfer, you will not be required to select a Stop Date. However, if you are setting up a member to member transfer and you select a Frequency, you will be required to select a Stop Date. Page 40 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

41 6. Click the Submit button to review your transfer details. To process your transfer, click the Confirm button. To edit your transfer information, click the Edit button. To cancel your transfer, click the Cancel button. 7. After clicking the Confirm button, a Transfer Confirmation will appear with your Account Transfer details. To process another transfer, click the Add Another Transfer button. Page 41 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

42 8. You can also complete a one-time Transfer using the Transfer Widget box if you have it setup to appear on your APCIRCUIT Home Page. Enter the transfer amount, select the account you want to transfer to and click the Transfer button. Page 42 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

43 9. A Transfer Processed Successfully message will appear at the top of the APCIRCUIT page along with a confirmation number for your reference. Page 43 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

44 HOW TO Update My Address Information within APCIRCUIT Below are instructions on how to update your address information within APCIRCUIT. 1. Click the Settings tab and then Address Update from the sub-navigation options. 2. You will then see a screen with fields for you to enter your new physical address. After you have updated your information, click Submit. 3. You will then be asked to review the address that was entered, and any recommend changes and select Keep the address I submitted or Accept the recommended changes. Page 44 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

45 IMPORTANT: If your address is in the United States, to comply with USPS standard format, please select Accept the recommended changes. Keep the address I submitted should only be selected if you have an address outside of the United States. 4. After clicking on Accept the recommended changes a message will appear that confirms: Your address has been updated successfully. Page 45 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

46 HOW TO Update My Contact Information within APCIRCUIT Contact information that can be updated within APCIRCUIT includes your address(es), phone number(s), current employer and occupation. 1. Click the Services tab to open the Services page. 2. Select Continue to the Update Contact Information option on the Services page. Page 46 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

47 3. To update your address, enter your preferred address in the box or add/edit a second address in the alternate box provided. Click the Submit button to proceed. 4. To update your phone number(s), enter your preferred number(s) in the appropriate boxes provided (i.e. home phone, work phone, work phone extension). Click the Submit button to proceed. 5. To update your current employer and occupation, under Additional Information, add/edit your current employer or occupation in the boxes provided. Click the Submit button to proceed. Page 47 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

48 HOW TO View a Copy of a Cleared Share Draft within APCIRCUIT You can view and/or print a copy of a cleared Share Draft in APCIRCUIT. 1. Click Transactions and then Current Transactions. 2. Select Share Draft. 3. Locate the Share Draft item you want to view. Click on the Share Draft Number highlighted in blue. An image of the front and back of the check will appear. a. If you wish to print the image, left click your mouse and click Print. Page 48 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

49 HOW TO View a Summary of Your Current Account Information within APCIRCUIT 1. Click the Accounts tab followed by the account for which you would like to view the activities. 2. To change your transaction activity view, select the View Range option of your choice which includes: a. Since last statement, 7 days, 15 days, 30 days or All. 3. To search for a specific account transaction within your account activity: a. Select the Search tab & enter your Search details. Page 49 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

50 4. To download your Account Information: a. Select the Download tab and select from one of the following download format options i. Open Financial Exchange (OFX), Quicken (QFX), Personal Finance (QIF), Spreadsheet (CSV) or Word Processing (TXT). 1. Please note, APCI FCU will only support the Quicken option. Page 50 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

51 HOW TO View APCI ealerts I May Have Received through APCIRCUIT 1. Check your APCIRCUIT Main Page ealerts Widgets Box which will indicate if you have any new ealerts to view. 2. If ealerts are ready for you to view, click the link in the ealerts box to view them. A pop-up box will appear showing the ealerts available for you to review. Page 51 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

52 3. Click the View button to see the details for each ealert. Page 52 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19

53 HOW TO View Holds Against My Accounts within APCIRCUIT 1. You can view holds against your account by clicking the Services tab and then Continue after the View Holds listing on the Services page. 2. Any Account Holds or Pending Transactions will be visible on the View Holds page. Page 53 HOW TO Guide Online Banking: APCIRCUIT PC Home Banking Service 01-19