Dell IT Assistant Migration To OpenManage Essentials

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1 Dell IT Assistant Migration To OpenManage Essentials This Dell technical white paper provides step-by-step instructions for migrating from Dell IT Assistant to Dell OpenManage Essentials. Ranveer Singh Dell Enterprise Product Group

2 This document is for informational purposes only and may contain typographical errors and technical inaccuracies. The content is provided as is, without express or implied warranties of any kind Dell Inc. All rights reserved. Dell and its affiliates cannot be responsible for errors or omissions in typography or photography. Dell, the Dell logo, and PowerEdge are trademarks of Dell Inc. Intel and Xeon are registered trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell disclaims proprietary interest in the marks and names of others. November 2012 Rev 1.0 ii

3 Contents Executive summary... 4 Introduction... 4 Off-box migration from Dell IT Assistant to OpenManage Essentials... 4 Backing up your Dell IT Assistant database... 4 Restoring your Dell IT Assistant database... 8 Migration from Dell IT Assistant to OpenManage Essentials Learn more Conclusion Figures Figure 1. Launching the Backup Database window... 5 Figure 2. Selecting the backup operation... 6 Figure 3. The Backup Database window... 7 Figure 4. Successful backup message... 8 Figure 5. Selecting the restore operation Figure 6. The Restore Database window Figure 7. The To Database field Figure 8. The From device field Figure 9. Finding the backup database file Figure 10. Selecting backup database file Figure 11. Selecting the database to be restored Figure 12. Successful restore message Figure 13. Dell IT Assistant Figure 14. OpenManage Essentials prerequisites when Dell IT Assistant is installed Figure 15. Welcome to Dell OpenManage Essentials Figure 16. Important Changes Requiring Attention Figure 17. Overview of steps you must complete Figure 18. Running discovery and inventory for existing ranges Figure 19. Verify User Queries iii

4 Executive summary Dell OpenManage Essentials (OME) is designed and implemented to replace the legacy Dell IT Assistant product. It provides easy migration from your existing Dell IT Assistant (ITA) instance to OpenManage Essentials in the following two scenarios. Same-box migration: Lets you upgrade from your existing Dell IT Assistant instance with its user settings to OpenManage Essentials as part of the OpenManage Essentials installation on the same system. The previously existing Dell IT Assistant installation is not available following the upgrade. Off-box migration: Lets you set up a different OpenManage Essentials instance on a different system, and then moves user settings and data from the existing Dell IT Assistant to the new OpenManage Essentials. The existing Dell IT Assistant installation continues to work during the migration process until the new OpenManage Essentials is installed and tested in the production environment. This whitepaper guides you through these two migration scenarios. Introduction OpenManage Essentials is a hardware management application that provides a comprehensive view of Dell systems, devices, and components in the enterprise s network. OpenManage Essentials is a Webbased and one-to-many systems management application. Using OpenManage Essentials, you can discover and inventory Dell systems and other devices and components, monitor system health, and perform system updates. Off-box migration from Dell IT Assistant to OpenManage Essentials To perform an off-box migration from Dell IT Assistant to OpenManage Essentials: 1. Back up your existing Dell IT Assistant database (see Backing up your Dell IT Assistant database, below). 2. Copy the backup database to the system on which you plan to install OpenManage Essentials. 3. Restore your database (see Restoring your Dell IT Assistant database, below). 4. Make sure that the restored database is named ITAssist. 5. Install OpenManage Essentials. Backing up your Dell IT Assistant database 1. Log in to Microsoft SQL Server Management Studio either as server administrator, or as a user with sysadmin rights. 2. Right-click your ITAssist database. 4

5 Figure 1. Launching the Backup Database window 3. Click Tasks ->Backup. 5

6 Figure 2. Selecting the backup operation 6

7 Figure 3. The Backup Database window 4. Click OK. A message displays confirming that the backup has completed successfully. 7

8 Figure 4. Successful backup message The default location of the database backup file is: C:\Program Files\Microsoft SQL Server\MSSQL10_50.MSSQLSERVER\MSSQL\Backup\ Restoring your Dell IT Assistant database 1. Log in to Microsoft SQL Server Management Studio either as server administrator, or as a user with sysadmin rights. 2. Right-click on the Databases database, then select Restore Database. 8

9 Figure 5. Selecting the restore operation. 9

10 Figure 6. The Restore Database window 3. In the To Database field, type ITAssist. 10

11 Figure 7. The To Database field. 4. Click the From device option button. 11

12 Figure 8. The From device field. 5. Browse to the location where the ITAssist.bak file was saved. 12

13 Figure 9. Finding the backup database file. 6. Click Add. 7. Browse to the location where ITAssist.bak is saved, and select the file. 8. Click OK. 13

14 Figure 10. Selecting backup database file. 9. Select the database to be restored from the list. 14

15 Figure 11. Selecting the database to be restored. 10. Click OK. 15

16 Figure 12. Successful restore message A message displays confirming that the restore operation has completed successfully. Migration from Dell IT Assistant to OpenManage Essentials Most of the Dell IT Assistant data will be migrated except for update packages and ITA tasks. OpenManage Essentials has new functionality related to Out of Band inventory and updates for Dell PowerEdge 11 th and 12 th generation servers. Due to this new functionality, the existing update packages and ITA tasks will not be migrated to OME. 16

17 Figure 13. Dell IT Assistant Figure 14. OpenManage Essentials prerequisites when Dell IT Assistant is installed 17

18 Figure 15. Welcome to Dell OpenManage Essentials 1.1 A message displays confirming that the upgrade operation has completed successfully. 18

19 Figure 16. Important Changes Requiring Attention. In previous versions of OpenManage Essentials, a server and RAC device (IDRAC5, IDRAC6 and IDRAC7) discovered and inventoried together showing up as separate devices in the Device tree. In OME1.1 there is no distinction between servers and their RAC. If both server and RAC are discovered together they show up in both the places in the Device Tree with the same name and information. Newly discovered Chassis Management Controller (CMC) devices show up under the Modular Server group and the RAC group in the Device Tree. The discovery and inventory data found in either location is identical. Following tasks will not migrate from Dell IT Assistant to OpenManage Essentials: Server Software Update Client Software Update IPMI Command Line Power Control Device (via ASF) Performance Management Import Dell Catalog Server Administrator Deployment for Windows Server Administrator Deployment for Linux Applaunch Alert Action Alert Action Trap Forwarding Alert Action 19

20 Figure 17. Overview of steps you must complete. To take advantage of new features, perform discovery and inventory for all discovery ranges after the migration\upgrade. This updates the device tree with the new classifications for servers, RACs and CMCs. Figure 18. Running discovery and inventory for existing ranges. 20

21 To perform discovery for all existing ranges: 1. Multi-select all ranges from All Ranges then right click and select Perform Discovery and Inventory Now. 2. Under the Discovery Range Summary, select all ranges. Then right click Perform Discovery and Inventory Now. Figure 19. Verify User Queries. The upgrade process handles most of this migration, but there are certain cases that are not migrated if the RAC device name was used as part of the query. Learn more To learn more, visit DellTechcenter.com/OME for more information on Dell OpenManage Essentials. Conclusion Dell OpenManage Essentials is designed and implemented to replace the legacy Dell IT Assistant product. It also provides easy migration from your existing ITA instance to OME without much loss of data. OpenManage Essentials targets Dell IT Assistant (ITA) users who want more features with greater simplicity, and provides a simplified GUI workflow and improved functionality. 21

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