Rack Installation Guide

Transcription

1 Rack Installation Guide Steelhead Appliance (Series CX, DX, EX) Steelhead Mobile Controller Central Management Console Cascade Appliance Granite TM Core Appliance Interceptor Appliance Whitewater Cloud Storage Appliance (xx30 Series) February 2014

2 2013 Riverbed Technology. All rights reserved. Riverbed, Cloud Steelhead, Granite, Interceptor, RiOS, Steelhead, Think Fast, Virtual Steelhead, Whitewater, Mazu, Cascade, Shark, AirPcap, BlockStream, SkipWare, TurboCap, WinPcap, Wireshark, TrafficScript, FlyScript, WWOS, and Stingray are trademarks or registered trademarks of Riverbed Technology, Inc. in the United States and other countries. Riverbed and any Riverbed product or service name or logo used herein are trademarks of Riverbed Technology. All other trademarks used herein belong to their respective owners. The trademarks and logos displayed herein cannot be used without the prior written consent of Riverbed Technology or their respective owners. Akamai and the Akamai wave logo are registered trademarks of Akamai Technologies, Inc. SureRoute is a service mark of Akamai. Apple and Mac are registered trademarks of Apple, Incorporated in the United States and in other countries. Cisco is a registered trademark of Cisco Systems, Inc. and its affiliates in the United States and in other countries. EMC, Symmetrix, and SRDF are registered trademarks of EMC Corporation and its affiliates in the United States and in other countries. IBM, iseries, and AS/400 are registered trademarks of IBM Corporation and its affiliates in the United States and in other countries. Linux is a trademark of Linus Torvalds in the United States and in other countries. Microsoft, Windows, Vista, Outlook, and Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the United States and in other countries. Oracle and JInitiator are trademarks or registered trademarks of Oracle Corporation in the United States and in other countries. UNIX is a registered trademark in the United States and in other countries, exclusively licensed through X/Open Company, Ltd. VMware, ESX, ESXi are trademarks or registered trademarks of VMware, Incorporated in the United States and in other countries. This product includes software developed by the University of California, Berkeley (and its contributors), EMC, and Comtech AHA Corporation. This product is derived from the RSA Data Security, Inc. MD5 Message-Digest Algorithm. NetApp Manageability Software Development Kit (NM SDK), including any third-party software available for review with such SDK which can be found at and are included in a NOTICES file included within the downloaded files. For a list of open source software (including libraries) used in the development of this software along with associated copyright and license agreements, see the Riverbed Support site at https//support.riverbed.com. This documentation is furnished AS IS and is subject to change without notice and should not be construed as a commitment by Riverbed Technology. This documentation may not be copied, modified or distributed without the express authorization of Riverbed Technology and may be used only in connection with Riverbed products and services. Use, duplication, reproduction, release, modification, disclosure or transfer of this documentation is restricted in accordance with the Federal Acquisition Regulations as applied to civilian agencies and the Defense Federal Acquisition Regulation Supplement as applied to military agencies. This documentation qualifies as commercial computer software documentation and any use by the government shall be governed solely by these terms. All other use is prohibited. Riverbed Technology assumes no responsibility or liability for any errors or inaccuracies that may appear in this documentation. Riverbed Technology 199 Fremont Street San Francisco, CA Phone: Fax: Web: Part Number

3 Contents Contents Preface...1 Overview...1 Square Post-Hole Adaptor...1 Rack Installation Safety Guidelines...2 Required Tools and Equipment...3 Safety Guidelines...4 Additional Resources...4 Release Notes...4 Riverbed Documentation and the Support Knowledge Base...4 Contacting Riverbed...5 Internet...5 Technical Support...5 Professional Services...5 Documentation...5 Chapter 1 - Installing Steelhead CX, DX, EX, Granite, and Cascade Systems...7 Models Included in This Chapter...7 Before You Begin...7 Mounting Desktop CX Systems in a Rack...8 Mounting the CX Mounting the CX555 and CX755 Systems...13 Mounting 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-002A Rails...14 Center Mounting the 1U CX, EX, and Cascade Systems in a Two-Post Rack...16 Working With 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-006 Rails...19 Setting Up the Rails...19 Mounting the System...22 Operating the Rails...24 Chapter 2 - Installing Steelhead xx50 and Whitewater xx10 Systems...25 Mounting Desktop Steelhead x50 Systems in a Rack...25 Mounting 1U Steelhead xx50 Systems in a Rack...26 Mounting 1U Steelhead xx50 Systems Using RMK-002A Rails...27 Mounting 1U Steelhead xx50 Systems in a Four-Post Rack...30 Center Mounting 1U Steelhead xx50 Systems in a Two-Post Rack...32 Mounting 3U Steelhead xx50, WWA-x10, and WWA-xx10 Systems in a Rack...34 Rack Installation Guide iii

4 Contents Chapter 3 - Installing Whitewater xx30 Systems...39 Before You Begin...39 Opening the Bezel...39 Installing Whitewater xx30 Series Appliances in a Rack...40 Rack Installation Pre-Requisites...40 Mounting the Whitewater xx30 Appliance in a Rack...40 For More Information...42 Installing Whitewater Expansion Shelves in a Rack...42 Rack Installation Pre-Requisites...42 Mounting the Expansion Shelf in a Rack...43 For More Information...44 iv Rack Installation Guide

5 Preface This preface describes the prerequisite requirements for installing Riverbed systems to a Telco-type rack. The preface includes the following sections: Overview on page 1 Rack Installation Safety Guidelines on page 2 Required Tools and Equipment on page 3 Safety Guidelines on page 4 Additional Resources on page 4 Contacting Riverbed on page 5 Important: For rack installation instructions describing 560 and 760 systems, see the documentation enclosed with these products. Important: All 2U and 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack. Overview Depending on your order, some systems require that the inner rails be attached to the chassis before they can be installed in a rack. Square Post-Hole Adaptor Rack cabinets can have square or circular holes in the vertical posts. If necessary, to accommodate standard screws you can convert the square post-holes to circular holes using the included square post-hole adaptors. Rack Installation Guide 1

6 Preface Rack Installation Safety Guidelines To convert a square post-hole to fit a standard screw Press together the top and bottom of the square post-hole adaptor and push it into the square hole on the rack post. Figure i. Installing Square Post-Hole Adaptor Rack Installation Safety Guidelines Prior to installing the system in a rack, adhere to the following rack installation guidelines: Do not block or cover the openings to the system. Never push objects of any kind through openings in the equipment. Dangerous voltages might be present. Conductive foreign objects can produce a short circuit and cause fire, electric shock, or damage to your equipment. Lift equipment using both hands and with your knees bent. Observe local occupational health and safety requirements and guidelines for manual materials handling. Do not attempt to move a rack by yourself; a minimum of two people is needed to move a rack. Do not attempt to move a rack on an incline that is greater than 10 degrees from the horizontal. Installing components in a rack without the front and side stabilizers can cause the rack to tip over. Always install rack stabilizers before you install components in a rack. Make sure the rack is properly secured to the floor or ceiling. Always load the rack from the bottom up. Load the heaviest component in the rack first. Make sure racks are coupled together if it is a multiple-rack installation. Make sure the rack is level and stable before installing an appliance in the rack. Make sure the leveling jacks are extended to the floor. Make sure the full weight of the rack rests on the leveling jacks. Make sure the rack is level and stable before pulling a component out of the rack. Make sure only one component is extended at a time. A rack might become unstable if more than one component is extended. Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow can damage the equipment. 2 Rack Installation Guide

7 Required Tools and Equipment Preface The rack cannot have solid or restricted airflow doors. You must use a mesh door on the front and back of the rack or remove the doors to ensure adequate airflow to the system. The rack width and depth must allow for proper serviceability and cable management. Ensure that there is adequate airflow in the rack. Improper installation or restricted airflow can damage the equipment. Models 150/250/550/CX255/CX555/CX755 are designed for the desktop. If you install them in a rack, do not place equipment on top of the unit as it restricts airflow and might cause damage to the equipment. Make sure the product is properly mated with the rails. Products that are improperly mated with the rails might be unstable. Verify that the AC power supply branch circuit that provides power to the rack is not overloaded. This will reduce the risk of personal injury, fire, or damage to the equipment. The total rack load should not exceed 80 percent of the branch circuit rating. Consult the electrical authority having jurisdiction over your facility wiring and installation requirements. The 1U, 2U, and 3U systems produce front-to-back cooling airflow that requires an unobstructed airflow to the fan housing. Do not mount the system near other electronic devices that produce backto-front airflow. The Series x50 require sideways airflow. Do not block the sides. The Series x50 require air-convection cooling. If these models are installed in a rack, use the Riverbed provided rack-mount. This device for use only in a machine room or IT room. Make sure that the area in which you install the system is properly ventilated and climate-controlled. Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the electrical rating label of the equipment. Do not install the system in or near a plenum, air duct, radiator, or heat register. Never use the product in a wet location. For detailed safety information, see the Safety and Compliance Guide. Required Tools and Equipment You need the following tools and equipment to mount the system to a rack: A standard Telco-type rack A standard Phillips-head screwdriver The enclosed screw kit The enclosed short rack adaptors (if needed) The enclosed square post-hole converters (if needed) The enclosed brackets for mounting the Series x50 (if needed) If your system is missing any components, please contact Riverbed Support for replacement parts at Rack Installation Guide 3

8 Preface Safety Guidelines Safety Guidelines Follow the safety precautions outlined in the Safety and Compliance Guide when installing and setting up your equipment. Important: Failure to follow these safety guidelines can result in injury or damage to the equipment. Mishandling of the equipment voids all warranties. Read and follow safety guidelines and installation instructions carefully. Many countries require the safety information to be presented in their national languages. If this requirement applies to your country, consult the Safety and Compliance Guide. Before you install, operate, or service the Riverbed products, you must be familiar with the safety information. Refer to the Safety and Compliance Guide if you do not clearly understand the safety information provided in the product documentation. Additional Resources This section describes resources that supplement the information in this guide. It contains the following sections: Release Notes on page 4 Riverbed Documentation and the Support Knowledge Base on page 4 Release Notes The online software release notes supplement the information in this manual. The release notes are available in the Software section of the Riverbed Support site at Examine the online release notes before you begin the installation and configuration process. They contain important information about this release. Riverbed Documentation and the Support Knowledge Base For a complete list and the most current Riverbed documentation, log in to the Riverbed Support site at The Riverbed Knowledge Base is a database of known issues, how-to documents, system requirements, and common error messages. You can browse titles or search for keywords and strings. To access the Riverbed Knowledge Base, log in to the Riverbed Support site at 4 Rack Installation Guide

9 Contacting Riverbed Preface Contacting Riverbed This section describes how to contact departments within Riverbed. Internet You can learn about Riverbed products through our Web site at Technical Support If you have problems installing, using, or replacing Riverbed products, contact Riverbed Support or your channel partner who provides support. To contact Riverbed Support, open a trouble ticket by calling RVBD-TAC ( ) in the United States and Canada or outside the United States. You can also go to Professional Services Riverbed has a staff of professionals who can help you with installation, provisioning, network redesign, project management, custom designs, consolidation project design, and custom coded solutions. To contact Riverbed Professional Services, proserve@riverbed.com or go to Documentation The Riverbed Technical Publications team continually strives to improve the quality and usability of Riverbed documentation. Riverbed appreciates any suggestions you might have about its online documentation or printed materials. Send documentation comments to techpubs@riverbed.com. Rack Installation Guide 5

10 Preface Contacting Riverbed 6 Rack Installation Guide

11 CHAPTER 1 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems This chapter describes how to install Steelhead CX, DX, EX, Granite, and Cascade systems in a standard Telco-type rack. It includes the following sections: Models Included in This Chapter on page 7 Before You Begin on page 7 Mounting Desktop CX Systems in a Rack on page 8 Mounting 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-002A Rails on page 14 Center Mounting the 1U CX, EX, and Cascade Systems in a Two-Post Rack on page 16 Working With 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-006 Rails on page 19 Models Included in This Chapter This chapter describes how to install the following CX, DX, EX, Granite, and Cascade appliances in a rack: Desktop appliances, including CX255, CX555, and CX755 systems. 1U appliances, including CX1555 and EX1160 systems. EX560 and EX760 systems include separate rack installation instructions. Please consult the instructions enclosed with your system for detailed information about installing these systems in a rack. 2U appliances, including CX5055, CX7055, DX8000, EX1260, EX1360, and Granite Core (GC2000) systems. Cascade and Shark appliances. Procedures and references to the 1U and 2U models apply to the Cascade xx60 appliances and the Cascade Shark 1100, 2100, and Before You Begin Before you begin the installation process: Remove the outer rails before attempting to install the appliance in a rack unit. Rack Installation Guide 7

12 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Mounting Desktop CX Systems in a Rack Unplug the AC power cords. Remove all external devices and connectors. If your rack has square holes, use the included square-hole post adaptors. For details, see Square Post-Hole Adaptor on page 1. Mounting Desktop CX Systems in a Rack This section describes how to install desktop CX systems in a rack. Important: Desktop CX systems are designed for side-to-side airflow. If you install these systems in a rack, do not place objects on the sides of the system; it restricts airflow and can damage the system. Mounting the CX255 This section describes how to install a CX255 system in a rack. Important: Rack installation for Desktop CX255 series appliances requires ordering a rack mounting kit. You have two rack installation options for the CX255 appliance. You can mount the Desktop CX255 series appliances in a rack with mounting brackets order the RMK-010 installation kit. You can mount the Desktop CX255 series appliances in a side-by-side configuration in a rack order the RMK-016 installation kit. To install the CX255 system in a rack using the mounting brackets and RMK Carefully lift the system out of the shipping carton. 2. To install the mounting brackets, use the included screw kit to secure the brackets onto the sides of the chassis (at the front of the system) using two screws on each side. The brackets are not the same. The bracket for the right side of the appliance contains a notch at the back; the bracket for the left side of the appliance does not contain a notch. Figure 1-1. Installing Brackets to the Desktop System 3. To mount the brackets to the posts, slide the system into the rack until the front is flush against the rack posts. 8 Rack Installation Guide

13 Mounting Desktop CX Systems in a Rack Installing Steelhead CX, DX, EX, Granite, and Cascade Systems The CX255 system must be installed in a front mount position. Figure 1-2. Installing the Desktop CX System in a Rack 4. Insert and tighten the rack post screws on each side of the system. Insert the screws in the top and middle positions of each mounting bracket. To install the CX255 system in a rack in a side-by-side configuration with RMK If the system is already installed in a rack using the standard mounting brackets, remove the system from the rack and remove the mounting brackets. 2. Attach the inner rails to each side of the appliance. Secure each inner rail with four screws. Figure 1-3. Attaching Inner Rails Rack Installation Guide 9

14 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Mounting Desktop CX Systems in a Rack 3. Attach the mounting brackets for the side-by-side rack kit to each side of the appliance. Each mounting bracket attaches with two screws. Both brackets are the same, but since they attach to opposite sides of the appliance, they are oriented differently when installed. Figure 1-4. Attaching Mounting Brackets 4. Attach the outer rails to the rack and secure each end with two screws. Figure 1-5. Attaching the Outer Rails If needed, adjust the rail size to fit your rack. Each rail has six screws that secure the rail components to establish the length. You can loosen the screws and slide the rail components to make small adjustments to the length or move the screws to another position to make larger adjustments. 10 Rack Installation Guide

15 Mounting Desktop CX Systems in a Rack Installing Steelhead CX, DX, EX, Granite, and Cascade Systems 5. Insert the power supply platform that contains the middle rail. Tighten the two thumb screws in the rear to secure it. This platform has metal studs on the outside that slide in the channels on the outer rails. Figure 1-6. Inserting the Power Supply Platform and Middle Rail 6. Slide each desktop appliance into the rails and tighten the thumb screws. The metal studs on the inner rails slide into the channels on the outer rails. Figure 1-7. Inserting the Appliance Rack Installation Guide 11

16 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Mounting Desktop CX Systems in a Rack 7. Attach the two-prong power cord connector to the tray insert and insert the power cord. The connector consists of an upper and lower piece. Use two screws to attach the lower piece to the tray insert, insert the power cord into the connector, and use two more screws to secure the upper piece to the lower piece. Figure 1-8. Attaching Power Cord Connector 8. Attach the power supply to the tray insert. It attaches with four screws two on each side of the power supply. Figure 1-9. Attaching Power Supply 9. Slide each power supply tray into the power supply platform until the power cord connects with the appliance. The two prongs serve as guides to align the cord with the appliance and fit into holes on the rear of the appliance. Figure Inserting Power Supply Trays 10. Tighten the thumb screws. 12 Rack Installation Guide

17 Mounting Desktop CX Systems in a Rack Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Once installed, you can individually remove and insert each appliance. (Note, when you remove the appliance, it disconnects the appliance from the power cord.) Mounting the CX555 and CX755 Systems This section describes how to install a CX555 and CX755 system in a rack. To install mounting brackets to the system 1. Carefully lift the system out of the shipping carton. 2. To install the mounting brackets, use the included screw kit to secure the brackets onto the sides of the chassis (at the front of the system) using three screws on each side. Figure Installing Brackets to the Desktop System 3. To mount the brackets to the posts, slide the system into the rack until the front is flush against the rack posts. Install the included washer and screw in the center hole of the bracket. The system must be installed in a front-mount position. 4. Insert and tighten the rack post screws on each side of the system. Rack Installation Guide 13

18 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Mounting 1U and 2U CX, DX, EX, Granite, and Cascade Systems Mounting 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-002A Rails This section describes how to mount the 1U and 2U systems in a four-post rack. These instructions apply to Steelhead CX, EX, and DX systems, Cascade xx60 systems, and the Granite Core 2000 appliance. To mount a 1U or 2U system in a four-post rack using the RMK-002A rails 1. Detach the outer rails from the appliance. Press the release latch and pull the outer rails away from the system. Figure Using the Release Latch to Detach the Outer Rails 14 Rack Installation Guide

19 Mounting 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-002A Rails Installing Steelhead CX, DX, EX, Granite, 2. Install the outer rails to the rack posts. Note: The RMK-002A rails can accommodate a 22-inch to 32-inch deep rack and a maximum device weight of 81 lb (40 kg). Figure Attaching the Outer Rails to the Rack 3. Slide the ball bearing retainer on the inside of the outer rail to the foremost position. Important: The ball bearing retainer on the outer rail must be returned to the foremost position to connect with the inner rail on the chassis. The bearings might fall off if the ball bearing retainer is not pushed forward. Figure Sliding the Ball Bearing Retainer to the Foremost Position Rack Installation Guide 15

20 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Center Mounting the 1U CX, EX, and Cascade Systems in a Two- 4. Slide the inner rails into the outer rails, pushing the system into the rack. Figure Sliding the System into the Rack To operate the rails 1. To pull out the system from the rack without removing it, pull it until it stops. 2. To remove the system from the rack, pull until the outer rail release latch pictured in Attaching the Outer Rails to the Rack on page 15, is visible. Center Mounting the 1U CX, EX, and Cascade Systems in a Two-Post Rack You can mount the 1U CX, EX, and Cascade xx60 systems in a two-post rack in the center-mount position. The 1U appliances ship with two-post brackets (the RMK-004 rail kit) for this option. Important: All 2U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack. The following procedure describes how to remove the pre-installed four-post rails and install the two-post brackets for installation in a two-post rack. To center mount systems in a two-post rack 1. If the system is already installed in a rack, remove the system from the rack. 16 Rack Installation Guide

21 Center Mounting the 1U CX, EX, and Cascade Systems in a Two-Post RackInstalling Steelhead CX, DX, EX, Granite, and Cascade 2. To detach the outer rails, slide the outer rail to the end of the system, push the release latch towards the front of the system, and pull the outer rail completely off the system. Figure Detaching the Outer Rails 3. To remove the inner rail, unscrew the three screws on each side of the chassis. Figure Removing Inner Rail Securing Screws 4. Attach the first bracket to the chassis with the three included screws. Rack Installation Guide 17

22 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Center Mounting the 1U CX, EX, and Cascade Systems in a Two- Select a position that centers and balances the appliance on the bracket. Figure Attaching Two-Post Center-Mount Brackets 5. Slide the second bracket onto the pegs of the first bracket by placing the second bracket over the first bracket at the widest opening then slide towards the narrower part to secure. Figure Attaching Second Bracket to First Bracket 6. Repeat steps 4 and 5 on the other side of the chassis. 7. Center-mount the system on a two-post rack. 18 Rack Installation Guide

23 Working With 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-006 Rails Installing Steelhead CX, DX, EX, Working With 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-006 Rails You can mount 1U and 2U Steelhead CX, EX, DX appliances, Cascade xx60 systems, and the Granite Core 2000 appliance using the RMK-006 rails. These rails are also known as King Slide rails. The RMK-006 rails are preset for racks with depths of 24-7/8 inches to 28-9/16 inches (632 mm mm). You can adjust the size of these rails to fit your rack. This section describes: Setting Up the Rails on page 19 Mounting the System on page 22 Operating the Rails on page 24 Setting Up the Rails To set up the rails, detach the inner rails from the outer rails and attach the inner rails to the appliance. To detach the inner rails from the outer rails Push the white release button and pull out the inner rail. Figure Releasing the Inner Rail from the Outer Rail To attach the inner rail to the chassis Install the inner rails to the sides of the chassis using the included M4x4 screws. Rack Installation Guide 19

24 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Working With 1U and 2U CX, DX, EX, Granite, and Cascade The mounting hardware is in the accessory kit for the appliance. Figure Installing the Inner Rails to the Chassis Adjusting the Size You can adjust the length of the outer rails to fit the distance between your rack posts. You can set them to the following sizes: Short, ranging from 21-1/8 inches to 24-7/8 inches (567mm to 632mm) Medium, ranging from 24-7/8 inches to 28-9/16 inches (632mm to 726mm) This is the default setting. Long, ranging from 28-9/16 inches to 32 inches (726mm to 812mm) The long adjustment requires the short reinforcement plate enclosed with your rails in addition to the standard bracket. Figure Sizes for the RMK-006 Rails Short Position Medium Position Long Position Tip: Align the left hole of the depth bracket with the first hole on the rail for the large setting, the second hole for the medium setting, or the third hole for the small setting, as indicated by the red line in the previous illustration. 20 Rack Installation Guide

25 Working With 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-006 Rails Installing Steelhead CX, DX, EX, To adjust the length of the rails 1. Remove outer rails from the chassis and the inner rail. Push the white release button and pull the outer rail away from the chassis. Figure Detaching the Outer Rails from the Chassis 2. Turn over the outer rail and remove the three screws that secure the depth bracket. Adjust the position of the ball bearing slider and the oval access area to access these screws. 3. Move the bracket to the appropriate position for the required length and secure with three screws. You do not need to remove the rear brackets to adjust the rail sizes. For the short position, align the left screw hole on the bracket with the hole third from the left on the outer rail and secure with the three screws. Figure Short Bracket Position Rack Installation Guide 21

26 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Working With 1U and 2U CX, DX, EX, Granite, and Cascade For the medium position, align the left screw hole on the bracket with the hole second from the left on the outer rail and secure with three screws. Figure Medium Bracket Position For the long position, align the left screw hole on the bracket with the hole on the left on the outer rail and secure with three screws. Add the short reinforcement bracket and secure with two screws. Figure Long Bracket Positions Standard Bracket Short Bracket You need to adjust the position of the ball bearing slider and the oval access area to access the positions for these screws. Mounting the System After you have detached the outer rails from the inner rails on the chassis and adjusted the length of the outer rails to fit your rack posts, you are ready to install the outer rail assemblies to the rack. Important: All 2U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack. Caution: 2U systems weigh 58 lb (23.36 kg). A minimum of two people is required to move a 2U system. Lift the system using both hands and with your knees bent. To mount the appliance to a four-post rack 1. Install the outer rails to the rack posts with the included screw set. 22 Rack Installation Guide

27 Working With 1U and 2U CX, DX, EX, Granite, and Cascade Systems Using RMK-006 Rails Installing Steelhead CX, DX, EX, The screw set is included in the appliance accessory kit. Figure Attaching the Outer Rails to the Rack 2. Verify the ball bearing retainer is locked in the forward position of the outer rails. Important: The ball bearing retainer on the outer rail must be returned to the foremost position to connect with the inner rail on the chassis. The bearings might fall off if the ball bearing retainer is not pushed forward. Figure Ensuring the Ball Bearing Retainer is Locked 3. With two people lifting the system, gently slide the inner rails into the outer rails until you reach a hard stop. Rack Installation Guide 23

28 Installing Steelhead CX, DX, EX, Granite, and Cascade Systems Working With 1U and 2U CX, DX, EX, Granite, and Cascade 4. Pull the release tabs on both of the inner rails and push the unit all the way into the rack. Figure Sliding the System into the Rack and Pulling the Inner Rail Release Tab Operating the Rails To operate the rails, follow these guidelines: To pull the system from the rack without removing it, pull it until it stops. To remove the system from the rack, push the release tab and remove the system. To push the system back into the rack, use the inner rail release tab pictured in Sliding the System into the Rack and Pulling the Inner Rail Release Tab on page 24. Caution: Use caution when the system is mounted in a rack and the outer rails are extended; do not place objects or additional weight on the system. 24 Rack Installation Guide

29 CHAPTER 2 Installing Steelhead xx50 and Whitewater xx10 Systems This chapter describes how to install Series x50, xx50, WWA-x10, and WWA-xx10 in a standard Telco-type rack. It includes the following sections: Mounting Desktop Steelhead x50 Systems in a Rack on page 25 Mounting 1U Steelhead xx50 Systems in a Rack on page 26 Mounting 3U Steelhead xx50, WWA-x10, and WWA-xx10 Systems in a Rack on page 34 Important: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack. Mounting Desktop Steelhead x50 Systems in a Rack This section describes how to install Steelhead x50 systems in a rack. Important: Steelhead x50 systems are designed for side-to-side airflow. If you install these systems in a rack, do not place objects on the sides of the system; it restricts airflow and can damage the system. To install mounting brackets to the system 1. Carefully lift the system out of the shipping carton. Rack Installation Guide 25

30 Installing Steelhead xx50 and Whitewater xx10 Systems Mounting 1U Steelhead xx50 Systems in a Rack 2. To install the mounting brackets, use the included screw kit to secure the brackets onto the sides of the chassis (at the front of the system) using three screws on each side. Figure 2-1. Installing Brackets to the Desktop System 3. To mount the brackets to the posts, slide the system into the rack until the front is flush against the rack posts. Install the included washer and screw in the center hole of the bracket. The Series x50 must be installed in a front mount. 4. Insert and tighten the rack post screws on each side of the system. Mounting 1U Steelhead xx50 Systems in a Rack This section describes how to install Steelhead xx50 systems in a four-post or two-post rack. It includes the following topics: To open the bezel on xx50 systems on page 27 Mounting 1U Steelhead xx50 Systems Using RMK-002A Rails on page 27 Mounting 1U Steelhead xx50 Systems in a Four-Post Rack on page 30 Center Mounting 1U Steelhead xx50 Systems in a Two-Post Rack on page Rack Installation Guide

31 Mounting 1U Steelhead xx50 Systems in a Rack Installing Steelhead xx50 and Whitewater xx10 Systems To open the bezel on xx50 systems To open the bezel firmly press in the buttons on each side of the bezel and slide it towards you. The bezel remains attached to the system on hinges. Figure 2-2. Opening the Bezel on Series xx50 Systems Mounting 1U Steelhead xx50 Systems Using RMK-002A Rails This section describes how to mount the Steelhead xx50 system to a four-post rack using rack mount kit RMK-002A. The RMK-002A rails are modified rails for 1U xx50 systems. 1. To detach the outer rails, press the release latch and pull the outer rails away from the system. Figure 2-3. Using the Release Latch to Detach the Outer Rails Rack Installation Guide 27

32 Installing Steelhead xx50 and Whitewater xx10 Systems Mounting 1U Steelhead xx50 Systems in a Rack 2. Install the outer rails to the rack posts. Note: The RMK-002A rails can accommodate a 22 to 32 deep rack and a maximum device weight of 40 kg. Figure 2-4. Attaching the Outer Rails to the Rack 28 Rack Installation Guide

33 Mounting 1U Steelhead xx50 Systems in a Rack Installing Steelhead xx50 and Whitewater xx10 Systems 3. Slide the ball bearing retainer on the inside of the outer rail to the foremost position. Figure 2-5. Sliding the Ball Bearing Retainer to the Foremost Position Note: The ball bearing retainer must be pushed forward and placed in the front position before attaching a chassis to the rack. 4. Slide the inner rails into the outer rails, pushing the system into the rack. Figure 2-6. Sliding the System into the Rack Rack Installation Guide 29

34 Installing Steelhead xx50 and Whitewater xx10 Systems Mounting 1U Steelhead xx50 Systems in a Rack Mounting 1U Steelhead xx50 Systems in a Four-Post Rack Steelhead xx50 systems ship with rails pre-installed to the chassis for mounting to a four-post rack. This section describes how to mount the Steelhead xx50 system to a four-post rack. To mount the Steelhead xx50 to a four-post rack 1. To detach the outer rails, slide the outer rail to the end of the system and engage the release latches. The right release latch must be pushed down and the left release latch must be pushed up. 2. Pull the outer rail completely off the system. Figure 2-7. Detaching the Outer Rails 3. If needed, attach the brackets to the outer rails with the included screw set. Figure 2-8. Attaching Brackets to Outer Rails 4. To adjust the length of the outer rails to fit the distance between your rack posts, loosen the screws on the longer rear bracket of the outer rails. You can tighten and secure the bracket screws after you have affixed the outer rails to the rack posts. 30 Rack Installation Guide

35 Mounting 1U Steelhead xx50 Systems in a Rack Installing Steelhead xx50 and Whitewater xx10 Systems 5. Install the outer rails to the rack posts. Figure 2-9. Attaching the Outer Rails to the Rack 6. Slide the ball bearing retainer on the inside of the outer rail to the foremost position. Figure Sliding the Ball Bearing Retainer to the Foremost Position Rack Installation Guide 31

36 Installing Steelhead xx50 and Whitewater xx10 Systems Mounting 1U Steelhead xx50 Systems in a Rack Important: The ball bearing retainer on the outer rail must be returned to the foremost position in order to connect with the inner rail on the chassis. The bearings may fall off if the ball bearing retainer is not pushed forward. 7. Slide the inner rails into the outer rails, pushing the system into the rack. Figure Sliding the System into the Rack To operate the rails 1. To pull out the system from the rack without removing it, pull it until it stops. 2. To remove the system from the rack, pull until the outer rail release latch pictured in Detaching the Outer Rails on page 30, is visible. Center Mounting 1U Steelhead xx50 Systems in a Two-Post Rack The Steelhead xx50 can be mounted to a two-post rack in the center-mount position using rail kit RMK-004. This section describes how to remove the pre-installed four-post rails and install the two-post brackets for installation in a two-post rack. To center mount xx50s to a two-post rack 1. If the system is already installed in a rack, remove the system from the rack. 32 Rack Installation Guide

37 Mounting 1U Steelhead xx50 Systems in a Rack Installing Steelhead xx50 and Whitewater xx10 Systems 2. To detach the outer rails, slide the outer rail to the end of the system, push the release latch towards the front of the system, and pull the outer rail completely off the system. Figure Detaching the Outer Rails 3. To remove the inner rail, unscrew the three screws on each side of the chassis. Figure Removing Inner Rail Securing Screws Rack Installation Guide 33

38 Installing Steelhead xx50 and Whitewater xx10 SystemsMounting 3U Steelhead xx50, WWA-x10, and WWA-xx10 Systems in a Rack 4. Attach the first bracket to the chassis with the three included screws. Figure Attaching Two-Post Center-Mount Brackets 5. Slide the second bracket onto the pegs of the first bracket by placing the second bracket over the first bracket at the widest opening then slide towards the narrower part to secure. Figure Attaching Second Bracket to First Bracket 6. Repeat steps 4 and 5 on the other side of the chassis. 7. Center-mount the system on a two-post rack. Mounting 3U Steelhead xx50, WWA-x10, and WWA-xx10 Systems in a Rack The Steelhead xx50, WWA-x10, and WWA-xx10 ship with rails pre-installed to the chassis for mounting to a four-post rack. This section describes how to install the system in a four-post rack. 34 Rack Installation Guide

39 Mounting 3U Steelhead xx50, WWA-x10, and WWA-xx10 Systems in a Rack Installing Steelhead xx50 and Whitewater xx10 Important: All 3U systems must be mounted to a four-post rack; they cannot be mounted to a two-post rack. Caution: 3U systems weigh from lbs. (26-33 kg). A minimum of two people is required to move a 3U system. Lift the system using both hands and with your knees bent. Note: The outer rails are not required to install the system in a shelving unit. Remove the outer rails before attempting to install the Series xx50, WWA-x10, and WWA-xx10 in a shelving unit. Unplug the AC power cords. Remove all external devices and connectors. Important: If your rack has square holes, use the included square-hole post adaptors. For details, see Square Post-Hole Adaptor on page 1. To detach the outer rails from the inner rails 1. To detach the outer rails, slide the outer rail to the end of the system, pull the outer rail release tab towards the front of the system and pull the outer rail completely away from the system. Figure Releasing the Outer Rail To adjust the length of the outer rails 1. To adjust the length of the outer rails to fit the distance between your rack posts, loosen the screws on the longer rear bracket of the outer rails. You can tighten and secure the bracket screws after you have affixed the outer rails to the rack posts. Rack Installation Guide 35

40 Installing Steelhead xx50 and Whitewater xx10 SystemsMounting 3U Steelhead xx50, WWA-x10, and WWA-xx10 Systems in a Rack Important: In some environments the bracket screws cannot be reached after the rails have been installed. In this case the length of the outer rails should be adjusted and secured before mounting the outer rails into the rack. Figure Adjusting Length of the Outer Rails Note: The screws on the front bracket are pre-adjusted, do not loosen those screws. To install the outer rails to a rack After you have detached the outer rails from the inner rails on the chassis and adjusted the length of the outer rails to fit your rack posts, you are ready to install the outer rail assemblies to the rack. 36 Rack Installation Guide

41 Mounting 3U Steelhead xx50, WWA-x10, and WWA-xx10 Systems in a Rack Installing Steelhead xx50 and Whitewater xx10 1. Install the outer rails to the rack posts with the included screw set. Figure Attaching the Outer Rails to the Rack Important: The sliding part of the outer rails should not be extended when inserting or removing the system. To mount the system on a rack 1. With two people lifting the system, gently slide the inner rails into the outer rails until you get to a hard stop. Important: The inner and outer rails must meet precisely and the system must be held level to join the rails. The sliding part of outer rails should not be extended when joining the inner and outer rails. Rack Installation Guide 37

42 Installing Steelhead xx50 and Whitewater xx10 SystemsMounting 3U Steelhead xx50, WWA-x10, and WWA-xx10 Systems in a Rack 2. When the system has reached a hard stop, pull the release tabs on both of the inner rails and push the unit all the way into the rack. Figure Sliding the System into the Rack and Pulling the Inner Rail Release Tab To operate the rails 1. To pull out the system from the rack without removing it, pull it until it stops. 2. To push the system back into the rack, use the inner rail release tab pictured in the previous illustration Sliding the System into the Rack and Pulling the Inner Rail Release Tab. 3. To remove the system from the rack, pull until the outer rail release tab pictured in Releasing the Outer Rail on page 35, is visible. Caution: Use caution when the system is mounted in a rack and the outer rails are extended, do not place objects or additional weight on the system. 38 Rack Installation Guide

43 CHAPTER 3 Installing Whitewater xx30 Systems This chapter describes how to install Whitewater xx30 Series appliances and Whitewater expansion shelves in a standard Telco-type rack. It includes the following sections: Before You Begin on page 39 Installing Whitewater xx30 Series Appliances in a Rack on page 40 Installing Whitewater Expansion Shelves in a Rack on page 42 Before You Begin Before you begin the installation process: Unplug the AC power cords. Remove all external devices and connectors. Important: Operation of the Whitewater xx30 series appliances or expansion shelves with any modules missing will disrupt the airflow and the system will not receive sufficient cooling. It is essential that all apertures are filled when the unit is in operation. Never leave a drive bay unpopulated for more than a few minutes and always have a replacement drive ready to exchange for a disk drive pulled from the enclosure. (The 730 appliance includes dummy drive carriers and blanking plates for this purpose.) Opening the Bezel To open the bezel, firmly press in the tabs on each side of the bezel and pull the top of the bezel toward you. The bezel remains attached to the system on hinges. Rack Installation Guide 39

44 Installing Whitewater xx30 Systems Installing Whitewater xx30 Series Appliances in a Rack Installing Whitewater xx30 Series Appliances in a Rack This section provides prerequisites and installation details for mounting Whitewater xx30 appliances in a rack. Rack Installation Pre-Requisites The Whitewater xx30 Series appliance is designed for installation into an industry standard 19-inch rack cabinet subject to the following requirements: The rail kit is suitable for 19-inch racks with square and round holes only. The minimum distance between vertical rack posts is 24 inches (610 mm). The maximum distance between vertical rack posts is 36 inches (914 mm). There must be a minimum depth of 707 mm (27.83 inches) from rack posts to maximum extremity of enclosure (excluding rear cabling). The rack must be able to support enclosures weighing up to 32 kg (71 lb). There must be a minimum gap of 25 mm (1 inch) between the rack cover and front of the enclosure. There must be a minimum gap of 50 mm (2 inches) between the rear of the enclosure and the rear of the rack to maintain the correct air flow around the enclosure. Use in a fully enclosed rack installation is not recommended. The rack design should take into consideration the maximum operating ambient temperature for the unit, which is 35 C. The system must be operated with low pressure rear exhaust installation. The back pressure created by rack doors and obstacles must not exceed 5 pascals (0.5mm water gauge). The following tools are required: No. 2 Phillips screwdriver or flat-blade screwdriver. Torx driver (for drive module locks). Mounting the Whitewater xx30 Appliance in a Rack Follow the steps in this section to install the Whitewater xx30 Series appliance in a rack. To mount the Whitewater xx30 Series appliance in a rack 1. Remove the rack mounting rail kit from the accessory box. 2. Ensure the pre-assembled rail is at its shortest length. 3. Locate the rail location pins inside the front of the rack post. The rail location pins are pre-assembled to suit square hole or round hole racks. Do not remove these pins. 4. Extend the rail to enable the rear location pins to fit in the rear rack post. 40 Rack Installation Guide

45 Installing Whitewater xx30 Series Appliances in a Rack Installing Whitewater xx30 Systems 5. Ensure the pins are securely located at both the front and rear, so that any load on the rail is transferred to the rack posts. Figure 3-1. Securing Brackets to the Rack 6. Install the front and rear clamping screws. There are 4 screws in total left and right sides, front and rear. The screws should be left loose enough to allow the rail to move sideways in its slots. 7. Slide the chassis fully home on the rails. 8. Withdraw the chassis approximately 200 mm and fully tighten the front and rear rail clamping screws. 9. Fasten the front of the chassis using the two captive screws. Important: Chassis rails have features to restrict chassis withdrawal while allowing access to fans. If it is necessary to remove the chassis completely, pull the chassis out until it reaches its stops, then press in the latches on the side of the Rack Installation Guide 41

46 Installing Whitewater xx30 Systems Installing Whitewater Expansion Shelves in a Rack enclosure (see Figure 3-2) before continuing to fully withdraw the chassis. Figure 3-2. Latch Position Latch For More Information See the Whitewater Cloud Storage Appliance Installation Guide for more information and next steps. See the Whitewater xx30 Series Hardware Owner s Manual for more details about the hardware and technical specifications. Installing Whitewater Expansion Shelves in a Rack This section describes how to install your Whitewater expansion shelf in an industry standard 19-inch rack. Rack Installation Pre-Requisites You can install the Whitewater expansion shelves in an industry standard 19-inch cabinet. Before you start, make sure that the site where you will install and use your Whitewater storage system has: A Standard AC power from an independent source or a rack power distribution unit with an UPS (Universal Power Supply). Minimum depth: 707 mm (27.83 inches) from rack posts to maximum extremity of enclosure (excludes rear cabling). Weight: up to 50 kg (110 lb), dependent upon configuration, per enclosure. 42 Rack Installation Guide

47 Installing Whitewater Expansion Shelves in a Rack Installing Whitewater xx30 Systems There must be a minimum gap of 25 mm (1 inch) clearance between the rack cover and front of drawer; and 50 mm (2 inches) rear clearance between the rear of the drawer and rear of the rack. This is to make sure there is correct air flow around the enclosure. The rack should cause a maximum back pressure of 5 pascals (0.5mm water gauge). A Whitewater 2030 or 3030 appliance. You need the correct Whitewater Expansion Shelf based on the appliance: a Whitewater 2030 appliance is only compatible with a WWS-1001 and a Whitewater 3030 appliance is only compatible with a WWS Note: The Whitewater rails have been designed and tested for the maximum enclosure weight and to make sure that multiple enclosures may be installed without loss of space within the rack. Use of other mounting hardware can cause some loss of rack space. Mounting the Expansion Shelf in a Rack Follow the instructions in this section to install the Whitewater expansion shelf in a rack. To mount a Whitewater expansion shelf 1. Remove the rack mounting rail kit from the accessories box and examine for damage. 2. Attach the rack brackets to the rack posts. Set the location pin at the rear of the rail into a rear rack post hole. Attach the bracket to the rear rack post: use the washers and screws supplied. Leave the screws loose. Extend the rail to fit between the front and rear rack posts. Attach the bracket to the front rack post using the washers and screws supplied. Leave the screws loose. Rack Installation Guide 43

48 Installing Whitewater xx30 Systems Installing Whitewater Expansion Shelves in a Rack Tighten the two clamping screws located along the inside of the rear section of the rack bracket. Figure 3-3. Securing Brackets to the Rail 3. Install the enclosure into the rack. Lift the enclosure and align it with the rack rails. Carefully insert the chassis slides into the rack rails and push fully in. Tighten the mounting screws in the rear rack bracket. Remove the enclosure until it reaches the hard stops (approximately 400mm) and tighten the mounting screws in the front rack bracket. Return the enclosure to the home position. For More Information See the Whitewater Cloud Storage Appliance Installation Guide for more information and next steps. See the Whitewater xx30 Series Expansion Shelf Hardware Owner s Manual for more details about the hardware and technical specifications. 44 Rack Installation Guide