Sharx Security HTNC4403DM. Full HD 60 fps ONVIF PoE IP Camera

Transcription

1 Quickstart Guide Sharx Security HTNC4403DM Full HD 60 fps ONVIF PoE IP Camera Manually adjustable dome with motorized 3 X zoom and IR night vision Full setup support is included with your purchase. We would be glad to call you to walk you through these steps if you like. Just customerservice@sharxsecurity.com for an appointment or use our online chat

2 Quickstart for use with a Sharx Security NVR Note: The following is for customers having purchased a package deal of NVR + cameras. If this does not apply to you please skip to the next page Quickstart for use with a PC or Quickstart for use with a Mac. 1. NVR power up The NVR comes with a power cord and mouse. A monitor and cable for the monitor are not included but would be helpful. If not available, see step d) below to use Internet Explorer or Safari instead of a monitor. a) Connect the NVR to your monitor with standard 15 pin cable or HD TV with HDMI cable b) Connect the NVR to power with the included power cable and turn on the power switch in the back c) After power-up and connecting the mouse to the NVR s front USB port, you can use the mouse to log in to the NVR. The initial username and password are both admin. d) Optional: You can connect the NVR s WAN port to your router with a Cat5e or Cat6 cable Then you can find the NVR s IP address by looking in your router s list of attached clients or by using the SmartManager PC software that s downloadable from Typing this IP into your browser gains you access to the NVR viewing or setup menu. Any browser works for setup. Video requires a PC with Internet Explorer or a Mac with Safari. For the first time, start Internet Explorer with admin privileges to allow downloading of the ActiveX, Java and codecs. 2. Camera power up a) Place the camera on a flat surface and use the included torx wrench to loosen the 4 immediately visible screws at the top, then carefully lift up the dome cover and place it next to the camera. Do not remove the protective film until final installation. Also keep the dome cover safety strap. b) Connect a Cat5e or Cat6 cable from the camera s network jack to one of the NVR LAN ports Once connected, the NVR will power up and find the camera and make both live and recorded video available for display using the NVR s attached monitor. You can use the NVR s PTZ menu to adjust the zoom level. The camera will then adjust the focus automatically but you can also adjust it by clicking on the focus icons. The viewing angle is adjusted by rotating and/or tilting the lens gimbal / turret manually. 3. Optional: Direct login to a camera s full user interface through the NVR Assuming that the camera is connected to the NVR s network port labeled LAN1, the camera s full user interface is available by adding :50000 to the end of the NVR s IP address. Initial username and password for the camera are also both admin. The camera on LAN2 uses port :50001, LAN3 uses :50002, etc Note: All browsers allow access to the most commonly used setup options. For control over all the most detailed camera settings you would use Internet Explorer. On Windows 10 (or a Mac with Parallels or Bootcamp) you can start Internet Explorer by right clicking on the Windows start icon at the bottom left, then selecting Run and typing iexplore. You must be logged in as an administrator of the PC.

3 4. Phone/tablet app: The free Titanium Mobile NVR app for ios and Android You can download the Titanium Mobile app from the Apple app store or Google Play store for free. The following assumes you connected the NVR s WAN port to your router as described in item 1.d) above. Most routers require you to take specific steps to enable remote access. This can be done in one of 2 ways: Or 1) Enabling the router s DMZ or Default Server feature for the NVR 2) Forwarding these specific TCP ports to the NVR: 80, 9350, and Your Internet provider or router manufacturer can help with these steps, or you can check with us. Then you either need the NVR s initial DVRNS ID or your router s IP address. The DVRNS ID is available if you log in to the NVR with the attached monitor or with a browser and the NVR s local IP. You can find the DVRNS ID if you go to setup, then network, then the DVRNS menu. The initial DVRNS ID usually has 6 letters or numbers but you can register your own ID if you like. In the Titanium Mobile app, you would go to the Device menu, then click on the + icon at the top right corner, and select DVRNS. You would then fill the blanks as follows: - Name: anything you like - DVRNS ID: the ID that you got from the NVR s network menu - Login ID: admin - PW: admin (until you change your NVR s login password) If you don t have internet or only want to view the NVR on your local network then you can add the NVR in the app s device menu by selecting Static instead of DVRNS and then using the NVR s IP address. And if you had trouble finding the IP address on your network you can try the app s Discovery menu.

4 Then you click on NEXT at the bottom, and assuming that everything is correct you end up back in the devices menu with the name of your NVR listed as an available device. The back arrow at the top gets you back to the main menu. Once the device is added in the app, you can click on Live, then select your device, and click on Connect at the bottom and you will see your first 4 cameras. For live viewing you can select 2, 4, 8 or 16. If you double tap on a camera you will see that one by itself. You can zoom in or better yet, use the phone sideways. If you hold your finger on the display all menus disappear for an edge to edge landscape display.

5 The app will also allow you to adjust the zoom level. When viewing a single camera by itself there is a PTZ icon at the bottom right. This icon opens a PTZ menu that has options for zoom, focus, iris and other options including smart focus which is the camera s autofocus option The playback menu can show 1, 2, 4 cameras at a time. The green slider at the bottom can be moved to the desired playback time. This is very useful to skip back for a few minutes or hours. In playback mode you can also keep the finger on the image and then the extra menus disappear.

6 To play back a specific time and date, the time search option in the main menu shows a calendar interface where you select the desired date among the highlighted available days, then scroll down to select the time, minutes and seconds of the start time The change icon at the bottom of the playback menu switches to a menu for forward / backward play and pause. When paused, the speed icon switches the forward / backward icons from next frame / previous frame to first / last frame. This allows frame by frame analysis of the recorded video. If your application requires it, the camera s direct setup menu allows a 60 fps capture mode to be selected. In play mode, the speed can be selected from 1 to 64 times if you tap on either the forward button or backward button and then tap on the tiny plus or minus icons that appear above and below the selected speed. In the example below, a 16 x forward speed is selected. Or hold your finger on the image to remove the bottom row of menus for a much closer look at the video. This covers the most common features of the NVR and app. The camera and NVR can also be set up to detect events. For example, motion detection, external alarm input, video content analysis (someone crossing a line or entering an area). Then the app can send push notifications to your phone and allow you to view the corresponding video. Please contact Sharx Security for assistance with the advanced features.

7 Quickstart for use with a PC and no NVR 1. Camera power up When not used with the Sharx Security NVR, the camera can be powered by PoE, 12 V DC or 24 V AC. Any 802.3af compatible PoE injector or switch would work. One example is the PSW4824-POE from L-Com.com a) Place the camera on a flat surface and use the included torx wrench to loosen the 4 immediately visible screws at the top, then carefully lift up the dome cover and place it next to the camera. To keep the dome cover free of finger prints do not remove protective film until final installation. b) Connect a Cat5e cable from the camera s network jack to your PoE power source, then another Cat5e cable from your PoE power source to your router. Or connect the camera directly to the router and connect a 12 V or 24 V AC power supply to the camera using by using the included 2 pin terminal connector and plug it in to the camera s power jack (next to the ethernet jack) Then download SmartManager from the support section on and this PC software will automatically find the IP address for all HTNC series cameras on your network. 2. Login to the camera s full user interface using Internet Explorer Note: All browsers allow access to the camera s commonly used setup options. For more detailed control as well as zoom / focus you would use Internet Explorer. On Windows 10 you can start IE by right clicking on the Windows start icon at the bottom left, then selecting Run and typing: iexplore Then type followed by the camera s IP address into the address bar. Be sure to use an administrator account on your PC to allow the installation of the camera s ActiveX when you click on Live View. The initial username and password are both admin. To adjust zoom, click on the icon highlighted below: This pops up the Lens control menu shown below that allows you to adjust the zoom ration with a slider. The focus is adjusted automatically, Uou can override it with the focus control slider. The viewing angle is set by rotating and/or tilting the black plastic lens gimbal / turret (for more detail see next section).

8 Physical installation / mounting At a minimum the camera needs a Cat5e or Cat6 network cable for data transmission to your router or Sharx Security NVR. Power can be provided to the camera over the same cable using the PoE (power over ethernet) feature, or the camera can be powered with a separately purchased 12 V DC or 24 V AC power supply. You can use a network cable with pre-attached RJ45 connectors or you can attach your own. For operation in very cold environments an optional 24 V AC power supply can be used to power the camera and its built in thermostatically controlled heater. PoE or 12 V DC cannot power the heater. Optionally, you can also connect cables for integration with a burglar alarm or specialized sensors such as flood or freeze sensors, or an amplified microphone or speaker. All wires go in to the camera using the grommeted hole in the camera case. You can remove the black rubber grommet, route cables through it, and then press it back into place with all wires already going through it. Note: If the wire(s) are not going into a hole in the wall, you would break open the cable channel on the back of the camera and route the cables towards the bottom of the camera. For cables intending to go upward you d form a drip loop first pointing down and then up so that moisture does not get into the camera through the cable channel. Parts and Description (Standard model, equipped with IR LEDs)

9 HTNC4403DM camera mounting dimensions: See the diagram below or the included template sheet for the exact dimensions of the HTNC4403DM network camera mounting holes and network cable grommet hole. 2.2 Mounting The camera can be mounted directly to an indoor ceiling or under an eave outdoors. With special care it can also be professionally installed directly to a wall outdoors. Yet another mounting option is to use the optionally available Sharx Security HDB wall bracket to mount the camera to a wall facing down, or to allow connection to conduit. For indoors, there is also the optional Sharx Security HCS ceiling mount that allows flush mounting to a recessed ceiling with only the clear part of the dome showing. When mounting the camera to an outdoor wall it is very important to pay special attention that the screws go in perfectly straight. Otherwise the rubber washers on the screws might not seal properly against the base of the dome, allowing water ingress causing damage which would not be covered by warranty. IMPORTANT: When mounting the camera outdoors to a wall, you d use pliers to open up the cable channel. This channel must face downward, so that the cable emerges from the camera going down. Be sure to form a drip loop in the cable with an initial downward direction if the cable ultimately needs to go in the upward direction for your outdoor installation.

10 Warning: The weight is approx 3 lbs (1.3kg). Check whether the wall or ceiling to which the Dome Camera is installed is strong enough to hold the camera. If not, the Dome Camera could fall, causing injury. A screw hole is provided for an optional safety wire (not included). The dome cover has a safety strap so that it wouldn t fall when the dome is detached from the base during installation. Indoor recessed ceiling tiles are too soft to hold the camera by itself. Sharx Security offers an optional flush mount for recessed ceilings that works in this situation. The Sharx Security part number is HCS. To mount the camera without the wall bracket HDB or recessed ceiling mount HCS follow this sequence: 1. Use the template sheet or dimensions on the drawing to mark the hole locations on your mounting surface For wood or plastic surfaces, optionally use drill with 1/8 drill bit to start the holes for the self-tapping screws. For sheet rock, plaster, brick, or concrete use a 5/16 masonry bit to drill holes for the plastic wall anchors and then tap them into place. Note: for soft recessed ceilings use optional mount HCS. 2. Completely loosen the 4 torx screws for the dome cover and gently remove the dome. The dome will still be attached with the safety strap. Do not remove the plastic film cover protecting the dome. 3. Holding the base against the surface, route your ethernet cable and other optional cables through the hole grommet, then use the included self-tapping screws with their rubber o-rings to mount the camera. For outdoors installations it is very important that the cable channel is opened and faces downwards, and that the screws go in perfectly straight so that the rubber o-rings can provide a weatherproof seal. 4. Plug the cables into the corresponding internal connectors. If you re not in a cold climate you can use needlenose pliers or your fingernails to pull out the white plastic connector that s plugged into the connection labeled Heater. Do not pull the cable. 5. Adjust the viewing direction by gently turning and moving the lens gimbal assembly. Do not touch the optical surface of the lens. 6. Re-attach and lock the housing cover with the 4 torx screws.

11 Detailed diagram for HTNC4403DM (note the o-rings which are mandatory for outdoor installations):

12 Notes on adjusting the 3-Axis Gimbal The gimbal / lens turret mechanism has these rotation limits. During adjustments you ll notice the stops. Do not force it past these limits. Z-Axis: Rotation Y-Axis: Tilting X-Axis: Panning o 70 o 355 o 355 Note: The camera can be mounted to a ceiling or under an eave looking at a downward angle, or mounted to wall looking straight ahead or angled. If you find that in your preferred installation the image is upside down, you can either rotate the lens turret 180 degrees or use the camera s setup menus to rotate the image right side up. For outdoor wall installations the cable channel must point down to prevent water ingress. If a fixed viewing direction is not sufficient and if you need motorized pan/tilt in addition to zoom, Sharx Security offers the matching full pan/tilt/zoom HTNC4420PTZ model. 2.3 Connections

13 No. Connector Name Description 1 MicroSD Slot Hinge-lock type MicroSD memory slot 2 Service Monitor Port For optional Service Monitor device (not included) 3 Audio In & Out Port Audio Input and Output, Stereo Jack 4 Alarm In & Out Port Alarm Input and Output, 4pin terminal. Pin1,2: Alarm In #1,#2, Pin3:GND, Pin4: Alarm Out 5 Main Power Main Power, 2 pin terminal, Pin 1: +12 VDC/24 VAC, Pin2: GND/24 VAC 6 RJ-45 port Ethernet, RJ-45 port 10/100Mbps with PoE MicroSD memory slot on the Board Card Slot for Micro SD memory: Socket J2 Note: this is a very delicate hinge-lock socket. To open, insert finger nail gently into the slot and push it very slightly towards the center of the camera. This will loosen the lock and allow you to flip up the hinge. Then slide the card into the slots on the hinge with contacts facing down and lettering facing up. Gently push the card into the slot until It clicks into place. Then you would close the hinge and then gently push the hinge back towards the outside edge of the camera so that it locks. Connecting to the RJ-45 Connect a standard cat5e or cat6 cable to the RJ45 network port of the camera. The other end generally connects to a router, network switch or NVR. If you use a PoE switch or Sharx Security NVR with PoE feature then you don t need to connect power, unless the camera is installed outdoors in a very cold climate and you need the heater which is powered by 24 V AC only. Connecting Alarms IN#1, IN#2 (Alarm In): You can use external devices to signal the network camera to react on events. Mechanical or electrical switches can be wired to the IN#1, IN#2 (Alarm In) and GND (Ground) connectors. GND (Ground): Connect the ground side of the alarm input and/or alarm output to the GND (Ground) connector. OUT (Alarm Out): The network camera can activate external devices such as buzzers or lights. Connect the device to the OUT (Alarm Out) and GND (Ground) connectors. Connecting the Power If not using PoE, connect the 12VDC or 24VAC power as noted above. - Be careful not to reverse the polarity when connecting the power cable. - A network switch with PoE (Power over Ethernet) can also be used to supply power to the camera. Note: The standard 20 W heater will only operate properly with 24VAC since PoE is limited to 15 W. A lower power 3.5 W heater can be substituted for volume customers with special requirements. This low power heater can be powered by 24VAC, 12VDC, or PoE power source. For total power consumption details, refer to the Appendix, Product Specifications.

14 Heater Kit installation (optional on some models, already factory installed for HTNC4403DM) (a) The heater element is installed in slot A. Cables should face upwards with the heater pointing towards the center. Note: This is already factory installed for the HTNC4403DM model. (b) Connect the plug to the connector B (J14) on the main controller board. Note: To save power for climates that don t need the heater, and to make sure that the camera can be used with standard 802.3af PoE switches and injectors, the camera is shipped with the heater connector detached from J14. You can simply plug attach it if you are operating the camera in a very cold climate and have a high power PoE+ switch or injector or are using 24 VAC to power the camera. Standard factory installed high power heater Power Supply Power Consumption Heater On Heater Off 24VAC, high power PoE 20 Watt at at o o 41 F ( 5 C) o o 59 F ( 15 C) Optional low power heater (only available for large volume custom orders for special applications) Power Supply Power Consumption 24VAC, 12VDC, PoE 3.5 Watt Heater On Heater Off at at o o 59 F ( 15 C) o o 77 F ( 25 C)

15 2.3.1 Network Connection & IP assignment The Sharx Security HTNC4403DM can be used with a router, or completely standalone, or with a Sharx Security or other brand of ONVIF compatible NVRs (network video recorders). When used with a Sharx Security NVR there is no need for any IP configuration. Simply plug it in one of the NVR s available network jacks, and the NVR will recognize and automatically display and record it. When used with a router, the HTNC4403DM is shipped configured to ask the router for an IP address. To find this IP you can either check the router s list of attached devices (and then reserve the IP) or you can use the SmartManager software to find or change the camera s IP address. SmartManager for PCs can be downloaded from the support section on the Sharx Security web site When used totally standalone it might make more sense to use the camera s default fixed IP since there would not be another device to supply an IP address. This can be done either by using the camera s hardware reset switch to set it to the factory default IP of , or you can use SmartManager software for more detailed configuration or to reset the camera to all defaults. Running SmartManager should find the camera on your network as shown above. Select the camera on the list and richt click the mouse, and you ll see the pop-up menu shown below. Select Assign IP Address. The Assign IP window will display. Enter the required IP address.

16 In the example below, the camera is being set up for an IP address of , with a common subnet mask of and a gateway (router address) of Typically the first 3 sets of digits in the IP address and the router will be the same Note: if the camera is currently set to an IP address that is inaccessible from your router s subnet and you wish to set the camera to DHCP to get an automatically assigned IP address, then you would proceed in 2 steps: 1) Set the camera to a fixed IP within your router s subnet (i.e. sharing the first 3 sets of digits) and click OK 2) Open this menu again, this time check the checkbox for obtain IP address via DHCP and click OK For example, after a reset to all factory defaults the camera s default IP is If your router uses xxx for its subnet, you would first set the camera to , then enable DHCP as a second step, and the camera would then be able to obtain an automatically assigned IP that starts with from your router.